Published by :North East NetworkJ.N Borooah Lane, JorpukhuriGuwahati-781001, Assam, IndiaPhone: (91-361) 2603833Telefax: (91-361) 2631582E: assamnen@yahoo.co.uk

2011

The information provided in this handbook is not anexhaustive list. While care has been taken to provideaccurate information, NEN is not responsible for anychanges in contact details or the quality of servicesprovided.

HANDBOOK

Assistance forWomen and Girls

2011

– Make Guwahati Safe –Who can Help ? Who to Call ?

Where to Go ?

EMERGENCY NUMBERS 3

HELPLINES 4

POLICE 5

SERVICES FOR WOMEN 7

✓ COUNSELLING SERVICES 8

✓ LEGAL SERVICES 9

✓ HOMES 12

✓ OLD AGE HOMES 14

✓ HOSTELS 14

MENTAL HEALTH 15

CHILDREN 16

DISABILITY 18

HIV/AIDS 20

HEALTH SERVICES 21

INFORMATION CENTRES ONWOMEN’S RIGHTS 24

NATIONAL CONTACTS FOR WOMEN 26

GRIEVANCES 28

COMPLAINTS 28

(TRANSPORT, ELECTRICITY, TELEPHONE, POLICE,

GOVERNMENT)

OTHER IMPORTANT NUMBERS 30

NORTH EAST STATE HOUSES 31

MEDIA CONTACTS 32

CONTENTS

2

EMERGENCY NUMBERS

■ Ambulance : 108

■ Fire : 101/108

■ Police : 100

■ State Disaster : 1070 / 1077

Management Authority,

Emergency response

3

HELPLINES

Helpline for Women : 1091/

0361 2642212

Deepsikha Helpline : 0 99540 54000

for Cancer 0361 2417476

Helpline for Children : 1098/

0361 2456479

Helpage Elder Helpline : 1800-345-1253

Helpline for Health Care : 104

Anti-Corruption Helpline : 1800-11-0180

4

POLICE

Assam Police Headquarters : 0361 2450555

0361 2455126

Vigilance & Anti-Corruption : 0361 2462294

Bureau (V&AC) 0361 2462296

Criminal Investigation : 0361 2529157

Department (CID) 0361 2529840

Government Railway Police : 0361 2540263

Senior Superintendent of

Police (SSP)–Guwahati City : 0361 2540278

Traffic Police

(Guwahati City) : 0361 2731847

5

POLICE STATIONS

O/C All Women P.S. Ghy. City : 0361 2519627

O/C Azara PS : 0361 2840287

(O) Basistha PS : 0361 2302158

O/C Bhangagarh PS : 0361 2461756

O/C Bharalumukh PS : 0361 2731199

O/C Chandmari PS : 0361 2660204

O/C Dispur PS : 0361 2261510

O/C Fatasil Ambari PS : 0361 2471412

O/C Geetanagar PS : 0361 2417323

O/C Gorchuk PS : 0361 2270151

O/C Hatigaon PS : 0361 2231060

O/C Jalukbari PS : 0361 2570522

O/C Khetri PS : 0361 2787220

O/C Latasil PS : 0361 2540136

O/C Noonmati PS : 0361 2550281

O/C North Guwahati PS : 0361 2690255

O/C Paltanbazar PS : 0361 2540126

O/C Panbazar PS : 0361 2540106

O/C Pragjyotishpur PS : 0361 2785237

O/C Satgaon PS : 0361 2642018

O/C Sonapur PS : 0361 2786326

6

SERVICES FOR WOMEN

Anti-Human Trafficking : 0361 2521618Unit, CID (cell 6) 0361 2529782

Assam State SocialWelfare Board (ASSWB) : 0361 2303133

Directorate of : 0361 2381696Forensic Science 0361 2381385

DOMESTIC VIOLENCE ACT (2005)

Nodal Agency-Directorate : 0361 2541169of Social WelfareGovt. of Assam

Protection Officer forKamrup district : 0 94354 02434

7

COUNSELLING SERVICES

Assam Pradeshik Mahila SamityChandraprova Saikiani BhavanG N Bordoloi Road, Guwahati-3 : 0361 2660447

Indian Council for Child : 0 97062 60651Welfare (ICCW) Family 0361 2529782Counselling Centre 0361 2521618Office ofthe ADGP, CID, Ulubari, Guwahati-7

Manav Sarathi : 0 94350 41298147, ‘Udayan’, RGB Road 0361 2203773Ganeshguri, Guwahati-5 (Tele-fax)

Mental and Intellectual : 0361 2667269Needs (MIND) India187, Hotel Alankar PremisesManiram Dewan RoadChandmari, Guwahati-3

Psychotherapy and : 0 94357 33383Counselling Centrec/o Archbishops HousePeace Centre, PB No 100Ambari Road, Guwahati-1

8

LEGAL SERVICES

Chief Judicial Magistrate : 0361-2541108(CJM) Court

District and Sessions : 0361 2540110Judge Court, Kamrup

Family Court : 0361 2547623

Assam State Commission : 0361 2519875for Women 0361 2733392Bal Bhawan, Uzanbazar RiversideGuwahati-1

Assam Human Rights : 0361 2529450Commission 0361 2527076Statfed HO BuildingBhangagarh, Guwahati-5

Assam State Legal : 0361 2601843Services Authority2nd Floor, New Court Buildingof the District andSessions JudgeJorpukhuri, Guwahati-1

9

Human Rights Law : 0 98640 24397

Network (HRLN) 0 98640 80358

13, c/o Ashoke Kumar Das

Jorpukhuri, Guwahati-1

Kewal Nirmal Kalsi : 0 98640 47886

Salutary Trust

5, East-lane No. 18, Sundarpur

Dispur, Guwahati-5

Legal Cell for Human : 0361 2733209

Rights (LCHR) 0361 2602713

18/1, Shree Satya Sai (Tele-fax)

Neelayam, M C Bordoloi Lane 0 94012 50586

Jorpukhuripar, South Uzanbazar

Guwahati-1

10

11

Manab Adhikar Sangram : 0361 2656429

Somitee (MASS Central Office) (Tele-fax)

Opp. Pub Guwahati High School 0 94350 64343

Guwahati College Road

Jyotinagar, Noonmati

Guwahati- 21

Purvabharati Trust : 0 92070 441714, Government Press Road 0 98643 23337Madhuban areaBamunimaidan, Guwahati-21

Women’s Legal Aid Cell : 0361 2660447c/o Assam Pradeshik MahilaSamity, Chandra Prova SaikianiBhavan, G N B Road, Guwahati-3

HOMES

Assam Centre for Rural : 0361 2632672Development (ACRD) 0 94351 1027529, P B Road, RehabariGuwahati-8

Assam Gandhi Smarak Nidhi : 0 96782 82537Vill/PO-Gandhi Nagar,Road to Maloibari, TeteliaKamrup-782403

Global Organisation for : 0 98640 71827Life Development (GOLD) 0 94350 4232214, By Lane 1, Pub Sarania(west) 0361 2523155Guwahati-3

Home for Destitute Women : 0 98541 67086

and Helpless Persons 0 73998 11760

Department of Social Welfare

Government of Assam

Bamunigaon(Boko)

Kamrup(Rural)-781141

12

Nirmal Ashray : 0361 2200657

c/o Association for Social Health 0361 2642212

in India (ASHI), Yuva Niwas 0361 2202121

Sanstha, Narengi, Guwahati-26 (Tele-fax)

North East Voluntary : 0361 2229449

Association of Rural 0 99545 41112

Development (NEVARD)

Life Line Clinical Hospital &

Research Centre, Dakhingaon

Kahilipara, Guwahati-19

Shantidan : 0361 2481244Missionaries of Charity,P O Bharalumukh, Guwahati-9

State Home for Women : 0361 2570451

and Children (Girls) 0 9864114580

Observation Home for Girls

Government of Assam, Sundarbori

Jalukbari, Guwahati-14

13

OLD AGE HOMES

Amar Ghar : 0361 2641850C/o Ambikagiri Memorial Trust 0 99548 55007Baikuntha Pur, NarengiPathar QuarryPO-Udayan Vihar, Guwahati-26

Bharasha Briddhabash : 0 98640 10945Parichalana Samity 0 99540 2585667, Ajanta Path, HatigaonDispur, Guwahati-38

HOSTELS

Mahila Abash : 0 94357 31698

(under Yuva Niwas Sanstha) 0361 2664552Suchibrata Rai Choudhury Roadnear Narengi High SchoolGuwahati-26

Young Women’s Christian : 0361 2548624

Association (YWCA) 0 94351 90629K.C. Road, SatribariGuwahati-8

14

MENTAL HEALTH

Ashadeep : 0361 24568371B, Piya Apartment, 0361 2380027Kanaklata path, Lachit Nagar (Tele-fax)Guwahati-7 : 0 94350 43308

Destination : 0 98640 33702

Jatia, Kahilipara 0 88767 58036

Guwahati- 19

15

CHILDREN

Assam State Commission

for Protection of Child Rights : 0361 2220283

Child Welfare Committee

Kamrup Metro, Chairperson : 0 94351 98236

Children Assistance Booth (CAB)

Platform No.1 of

Guwahati Railway Station : 0 98646 40814

Juvenile Justice Board

Kamrup, SDJM : 0 94353-93138

Assam Sishu Kalyan Sadan : 0361 2570301

Sundorbari, Jalukbari 0 94350 48359

Guwahati-14

Auxilium Ashalaya : 0361 2650179

c/o Holy Child School 0 98640 29631

Krishnanagar, Chandmari

Guwahati-3

16

Child Guidance Centre : 0361 2303049National Institute of Public 0361 2301843Cooperation & Child 0361 2301084Development (NIPCCD) (fax)Jawahar Nagar, KhanaparaGuwahati-22

Indian Council for Child : 0361 2543277Welfare (ICCW)GNB Road, Ambari, Guwahati-1

Matri Mandir : 0361 2523109South Sarania, Ulubari, Guwahati-7 0 98640 23724

Parijat Academy : 0 98640 41711Pamohi, P.O. GarchukGuwahati-35

SOS Children’s Village : 0361 2840280LGB Airport Road, AzaraGuwahati-15

Snehalaya Centre for Child : 0 94351 98236Child Rights, K B Road, Near 0 99574 91567Meghdoot Cinema Hall, Fish MarketPaltan Bazaar, Guwahati-8

17

DISABILITY

Office of the Commissioner : 0361 2300724

for Persons with Disabilities

Basistha, Guwahati-29

Assam Autism Foundation : 0 98592 93148

30 /31, (Near BSNL Office) 0 98640 27292

Bora Service Ulubari, Guwahati-7

Atma Nirbhar–Ek Challenge : 0361 2471668

120, Mamata (opp. T B Hospital)

Gopinath Nagar, Guwahati-16

Disability Information Line : 0361 2895365/6/7

Monfort School, 10th Mile 0361 2895325

G.S.Road, Guwahati-23

Govt. B.D.S Deaf & : 0361-2306136

Dumb School

Kahilipara, Guwahati-19

18

Guwahati Blind High School : 0 94354 09800

Latakata, Basistha, Guwahati-29 0 98642 89560

Jyoti Niketan School for Blind : 0361 2642878

Satgaon, Narengi, Guwahati-21 0361 2640977

Sahayika Child Guidance : 0 94351 98432

Centre, Government Press Road 0 94351 98432

Bamunimaidam, Guwahati-21 0 94351 92317

Saraswati Bagdhwani : 0361 2202578

Prashikshan Kendra 0 98641 14787

Zoo-Road Tiniali, Saptarishi Path 0 96783 00973

Opposite Vijaya Bank, Guwahati-24

Shishu Sarothi : 0361 2470990

Centre for Rehabilitation & (Telefax)

Training for Multiple Disability 0361 2478912

Off Ramakrishna Mission Road (Telefax)

Birubari, Guwahati-16, Assam

Swabalambi : 0361 2665116

Gandhibasti Road 0 98542 69807

Opp. Silpukhuri Post Office

Guwahati-3

19

HIV/AIDS

Assam State AIDS : 0361 2366388Control Society 0361 2360524

AIDS Prevention Society : 0361 2410992Monaliv Clinic & AIDS Research 0 94351 13618Centre, Zoo-Narangi RoadGuwahati-21

Assam Network of : 0 94351 91590Positive People 0 95088 099885,Nilamoni Phukan RoadChristian Basti, Guwahati-5

Association for Socio- : 0361 2411379Cultural and Environmental 0 99546 61582Development (ASCED)34, SBI Officers ColonyHatigarh Char Ali, Guwahati-24

Bhoruka Public Welfare Trust : 0361 2302194Assam BranchABC Nagar, Beharbari, BeltolaNH 37, Guwahati-29

Integrated Counselling andTesting Centre (ICTC), GMCHBhangagarh, Guwahati-32

20

HEALTH SERVICES

HOSPITALS

B Barooah Cancer Hospital : 0361 2472364Gopinath Nagar, Guwahati 0361 2472366

Gauhati Medical College : 0361 2529457& Hospital (GMCH)Bhangagarh, Guwahati

Guwahati Psychiatric : 0361 2335588Hospital, Panjabari, Guwahati 0 98640 17696

Institute of Child and : 0361 2412033Women Health Care 0 97073 23509Zoo Narengi Road, Guwahati

Lokpriya Gopinath : 0361 2475479Bordoloi T.B.HospitalKalapahar, Guwahati

Mahendra Mohan : 0361 2543998Choudhury (MMC) HospitalPanbazar, Guwahati

Red Cross Hospital : 0361 2660210Chandmari, Guwahati 0 99574 95435

21

BLOOD BANKS

Assam - Gujarat Voluntary : 0361 2541939Blood Bank and Research 0 98640 96134Centre

Ganga Laboratory and : 0361 2454742Blood Bank

Saharia Blood Bank : 0361 2458594

OXYGEN BANKS

Oxygen Bank of Lions : 0 97060-09056Club of Guwahati City

Oxygen Cylinder Network : 0 98642 95448of Marwari Yuva Mancha

OTHERS

Burn Care Foundation : 0361 24652390361 24559060361 2528587

22

Birth & Death Registration : –Unit, Jt. DHS, Kamrup MetroSilpukhuri, Guwahati-3

Directorate of Health : 0361 2261452Services (DHS), Assam 0361 2261630

(Tele-fax)

Sri Sankardev Netralaya : 098643-67777Eye Bank

National Rural Health : 0361-2363058Mission (NRHM) Assam (Telefax)

0361 2363061/62

CHEMIST 24 HOURS

Candid 24x7, Panbazar : 0361 6014422

Dispur Hosptals Pvt. Ltd. : 0 92070 43831Ganeshguri 0 92070 42175

Maa Medical, GMCH Bhangagarh : 0 92070 45681

GNRC Hospital, Dispur : 0361 2227700

23

INFORMATION CENTRES ONWOMEN’S RIGHTS

Asom Mahila Sangha : 0 99541 17536Janamat Weekly, Rajgarh RoadGuwahati-3

Assam Mahila Samata : 0361 2231895Society (Mahila Samakhya) 0361 22318793 rd Floor, Ashirwad BhawanDR R P Road, Last GateDispur, Guwahati-6

District Women’s Cell : 0361 2540149Office of the Deputy 0361 2544452Commissioner Kamrup (Tele-fax)(Metropolitan), KachariPanbazar, Guwahati-1

24

Nirjatan Birodhi : 0 94350 12679Aikya ManchaAnuradha ApartmentB. Barooah Road, UlubariGuwahati-6

North East Network (NEN) : 0361 2603833J.N Borooah Lane, Jorpukhuri 0361 2631582Guwahati-1 (Tele-fax)

0 94350 17824

Sadou Asom PragatishilNari SansthaAnil Bhavan, Sagarika Path : 0 94351 45889RGB Road, Guwahat-24

25

NATIONAL HELPLINES &ORGANISATIONS FOR WOMEN

DELHI

North East Support Centre : 011 25084561

and Helpline 0 97160 04939

Jagori : 011 26692700

Delhi Police:●●●●● For Women in distress : 1091/1291/100

●●●●● Anti stalking & Anti obscene Helpline -

Call Helpline: : 1096/

011 27894455

SMS Helpline: : 0 99111 35446

●●●●● Special Police Unit for : 011 24121234

Women & Child 011 24673366

(Crime against women cell, Nanak Pura)

26

KOLKATA

Swayam : 033 24863367/68

MUMBAI

CEHAT : 022 26673571

022 26673154

BANGALORE

Vimochana : 080 25492782

27

GRIEVANCES

Consumers LegalProtection Forum (Guwahati) : 0 98546 39321

National Consumer Helpline : 1800-11-4000(from MTNL & BSNL lines)

28

COMPLAINTS

TRANSPORT

Assam State Transport : 0 99575 63033Corporation(ASTC)

Borjhar LGB Airport : 0361 28402210361 2840142

Guwahati Transport : 0361 2557504Association (City Bus)

Guwahati Railway Station : 0361 2737153/4

29

UTILITIES

Telephone : 198

Electricity : 155333

COMPLAINTS AGAINST POLICE

State Police Accountability : 0361 2220408Commission 0361 2220407

GOVERNMENT

Chief Minister of Assam : 0361-2262069

(Telefax-Complaints)

Guwahati Central Jail : 0361 2540757

State InformationCommission (RTI Act related) : 0361 2261676

0361 2262704

CBI Guwahati : 0361 2641874(Corruption Complaints against 0361 2641875Central Govt. Employee)

OTHER IMPORTANT NUMBERS

DOMESTIC WORKERS

National Domestic Workers : 0361 2842955Movement–Assam 0 97067 75055

ALCOHOLISM / SUBSTANCE ABUSE

Petals of Peace (Alateen Group) : 0 94350 45256St. Joseph’s Church HallDon Bosco, Panbazar, Guwahati -1

Praerona Al-Anon Family : 0 98643 35977Group, St. Joseph’s Church Hall 0 94350 45256Don Bosco, Panbazar, Guwahati-1

The Positivity Al-Anon : 0 99540 05182Family Group, Icon AcademyRajgarh Main Road, Guwahati-3

ELDERLY

Helpage India : 0361 2611400North East Office, 42, Anandanagar (Tele-fax)Six Mile, Guwahati-22 (Community mobile clinic)

30

NORTH EAST STATE HOUSES

Arunachal House : 0361 2229506

Manipur House : 0361 2526707

Meghalaya House : 0361 2735875

Mizoram House : 0361 2529626

Nagaland House : 0361 2332158

Tripura House : 0361 2492042

31

MEDIA

Directorate of Information : 0361 2262830

and Public Relations 0361 2260291

(Telefax)

Guwahati Press Club : 0361-2630963

PRINT MEDIA

1. Eastern Chronicle : 0361 2343896

0361 2349963

2. The Assam Tribune : 0361-6111920/999

0361-6111910

(Telefax)

3. The Sentinel : 0361 2229330

0361 2229331(O)

0361 2229110

(Tele-fax)

4. The Telegraph : 0361 2465551/2

32

5. The Times of India : 0361 2456768

6. Amar Asom : 0361 2458395

2521465 / 66 / 67

0361 2521620

(Tele-fax)

7. Asomiya Pratidin : 0361 2660420

0361 2664590

0361 2664664

(Tele-fax)

8. Dainik Janambhumi : 0361 2208345

0361 2206492

0361 2207783

(Tele-fax)

9. Dainik Asom : 0361 6111930

10. Dainik Janasadharan : 0361 2656563

0361 2656308

(Tele-fax)

33

ELECTRONIC MEDIA

1. All India Radio

Guwahati : 0361 2660357

2. Doordarshan Kendra : 0361 2202401

3. DY 365 : 0361 2274061

2274062/63

4. Frontier TV : 0361 6111555

5. News Live : 0361 2342861

0361 2342867

(Tele-fax)

6. News Time : 0361 6112233

7. Prag News : 0361 2465325

34

35

NOTES

36

NOTES

MeghalayaBeams End Cottage, Springside, Jingkieng

Nongthymmai, Shillong-793014, Meghalaya, IndiaPhone: +91-364-2520750, Telefax: +91-364-2521221

Email: meghalaya@northeastnetwork.org

NagalandNEN Resource Centre, Chizami-797102

Phek District, Nagaland, IndiaPhone: +91-9436607403, Telefax: +91-3865-281063

Email: nchizami@yahoo.co.uk

New Delhi267-A, Gulmohar Avenue, Jamia Nagar, New Delhi-110025

Phone: +91-11-26312355, Telefax: +91-11-26312355Email: delhi@northeastnetwork.org

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