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Hand in your business card to:Hand in your business card to:
• Enter the draw to win my book Enter the draw to win my book “Coaching at Work”“Coaching at Work”
• Receive the slides from this talkReceive the slides from this talk
• Receive a sample chapter Receive a sample chapter “Coaching in Teams”“Coaching in Teams”
From zeros to heroesFrom zeros to heroes
How to build a high-performing How to build a high-performing team in 30 daysteam in 30 days
Matt Somers
11 October 2011
Feedback on previous talks
OOutstanding, NNeeded, EExcellent,
BBrilliant, IImaginative, GGreat
SSuper, AAwesome, LLoud, EEntertaining, SSound
PPerfect, IImaginative, TTopical, CCheering,
HHelpful
Please discuss with your partner(s) your feelings when you joined a new group for the very first time
(e.g. first day at school, first day in a new job, etc)
InclusionInclusion (Days 1-10)(Days 1-10)
Terrified, Anxious, Confused, Distracted
Challenged, Excited, Lost, Isolated
“Where do I belong?”
“What is going on?”
“Will I be liked and accepted?”
“Do I want to be here?”
“How can I fit in?”
“What have I done?”
InclusionInclusion (Days 1-10)(Days 1-10)
Give people clear and precise information(Written and unwritten rules)
Allow them to ask questions
Consider 1:1 meetings
Consider a buddying/mentoring arrangement
(New to the job as well as new to the organisation)
(Even the most senior appointments benefit from a structured induction)
Please discuss with your partner(s) what happened in the worst performing team you were ever part of
AssertionAssertion (Days 11-20)(Days 11-20)
Seeking recognition
‘Pecking order’ is established
Cliques form
Internal competition
Sorting out friends and enemies
Conflict
Clarifying roles and responsibilities
AssertionAssertion (Days 11-20)(Days 11-20)
Team Building exercises:
•Prioritising team qualities
•Exploring interference
Prioritising team qualitiesPrioritising team qualities
Matt Carol Leanne Lesley Average
Trust 7 8 4 6 6.25
Support 8 7 8 6 7.25
Fun 7 5 5 7 6
Integrity 9 7 8 9 7.5
Focus 7 7 8 4 6.5
Learning 6 6 6 7 6.25
Exploring “interference”
To what extent do we suffer from….•Playing politics•Lip service•Social Loafing•Not listening•Polarisation•Poor decisions •Small thinking
Please discuss with your partner(s) what happened in the best performing team you were ever part of
Co-operationCo-operation (Days 21-30)(Days 21-30)
Common, agreed goal
Shared vision
Open and honest communication
Mutual respect
Commitment
Trust
Humour
Diverse membership
Co-operationCo-operation (Days 21-30)(Days 21-30)
Discuss and agree team goals
Socialise together as a team
Learn a skill together
Create unique ground rules
SummarySummary
Don’t take notes, take action!!•Sensible but thorough induction•1:1 s and coaching sessions
•Team Qualities exercise•Team Interferences exercise
•Discuss and agree team goals•Agree ground rules•Socialise (if appropriate)
Who?
When?
Hand in your business card to:Hand in your business card to:
• Enter the draw to win my book Enter the draw to win my book “Coaching at Work”“Coaching at Work”
• Receive the slides from this talkReceive the slides from this talk
• Receive a sample chapter Receive a sample chapter “Coaching in Teams”“Coaching in Teams”