Halo SSM Final Small

SPI 2014 RELEASE STAFF TRAINING

HALO- MADE FOR iPHONE HEARING AID

Chapter 1 Training Expectations 2

Chapter 2 Product Nomenclature 4

Chapter 3 What You Need to Know about Bluetooth 4.0 6

Chapter 4 Getting to Know Halo 9

Chapter 5 Programming Halo in Inspire 2014.2 15

Chapter 6 Connecting Halo with iOS Devices 22

Chapter 7 Navigating the TruLink Hearing Control App 35

Chapter 8 Marketing and Launch Details 60

MODULE: HALO AND TRULINK HEARING CONTROL APP

TABLE OF CONTENTS

1

Continuing Education is a key component

to the professional development of the

Market Development Team and the

International Training and Sales Team.

Education and Trainings goal with the self-

study modules is to provide each team

member the necessary information about

this release so that you can serve our

customers better than anyone else.

Please read the Training Expectations to

prepare yourself for this self-study module.

1

2

TRAINING EXPECTATIONS

STARKEY CONFIDENTIAL:

DO NOT COPY OR DISTRIBUTE

Staff Training PlanThe Staff Training Plan for the SPI 2014 Release

includes three self-study modules. This is the third

module and will focus on Halo, Starkeys made for

iPhone hearing aid, and Starkeys proprietary

TruLink Hearing Control.

All pre-release staff training materials are strictly confidential and should not be shared with customers.

Staff Training ExpectationsAt the conclusion of this module, you will be

required to complete a quiz via Exambuilder.

When taking the quiz, please use only the content

provided in this iBook self-study module.

The quiz will be open for four weeks from the date

the training materials are distributed. Once the

quiz is closed, it will not be reopened. It is

expected that business travel and vacations be

accounted for to ensure the quiz is completed

within the four week timeframe. Uncompleted

exams will no longer be removed from your quiz

list within Exambuilder unless you have been on

an approved extended leave during the time of

the exam.

Please direct any questions regarding Halo and

the TruLink Hearing Control to:

Michele Hurley Au.D.Education and [email protected]

Andrea Hannan Dawkes Au.D.Education and [email protected]

Sarah Lewandowski, Au.D.Education and [email protected]

Chapter 5: Inspire 2014.2 Lindsay Olson, Au.D.Education and [email protected]

Chapter 8: Marketing and Launch details Molly LoeProduct Marketing [email protected]

Questions regarding Exambuilder can be directed to:Debra Cowley Au.D., CCC-A, FAAAEducation and [email protected]

SPI 2014 TRAINING EXPECTATIONS

SECTION 1

3STARKEY CONFIDENTIAL:


This self-study module will utilize Starkey nomenclature. Please refer to the chart on the next

page for brand-specific nomenclature.

2

4

PRODUCT NOMENCLATURE



PRODUCT NOMENCLATURE

SECTION 1

5

BRAND NOMENCLATUREBRAND NOMENCLATUREBRAND NOMENCLATUREBRAND NOMENCLATUREBRAND NOMENCLATURE

STARKEY AUDIBEL NUEAR MICROTECH AUDIGY

Product Name Halo A3i iSDS Kinnect AGX sp

Technology

Levels

i110

i90

i70

Platinum

Gold

Silver

Premier

Pro

Prestige

w50

w40

w30

i110

i90

i70

Mobile

ApplicationTruLink Hearing Control AppTruLink Hearing Control AppTruLink Hearing Control AppTruLink Hearing Control AppTruLink Hearing Control App

Wireless

ProgrammerTruLink ProgrammerTruLink ProgrammerTruLink ProgrammerTruLink ProgrammerTruLink Programmer



36

WHAT YOU NEED TO KNOW ABOUT BLUETOOTH 4.0



7 Halos simplicity and versatility originate with TruLink technology, Starkeys new Bluetooth,

2.4 GHz wireless platform that provides seamless iPhone, iPad and iPod touch connectivity and

wireless programming. What do you need to know about this innovative new wireless platform?

First a refresher on Bluetooth technology: Bluetooth technology is a short-range communications

technology that is simple, secure and everywhere!

It communicates on a

frequency of 2.4 GHz (between

2.402 GHz and 2.480 GHz to be

exact). It is found in many

devices, from mobile phones

and computers to medical

devices and home entertainment

products. It is intended to

replace the cables connecting

devices, while maintaining high

levels of security.

Bluetooth technology relies upon radio waves to send information wirelessly, however it

transmits those waves over a shorter distance. It is intended to send information within an

individuals Personal Area

Network or PAN (aka personal

space). Bluetooth technology is

designed to work in any

environment though superior

range and performance is

observed when using Bluetooth

indoors. This is because

Bluetooth relies upon reflections

from the walls, floor etc. to

enhance the signal.

Bluetooth technology

features adaptive frequency agility (AFA) which is designed to reduce interference between

wireless technologies that share the 2.4 GHz spectrum. AFA works within the spectrum to take

advantage of the available frequency. This is done by the technology detecting other devices in



8detecting other devices in the spectrum and avoiding the frequencies they are using. This

adaptive hopping gives a high degree of interference immunity and also allows for more efficient

transmission within the spectrum. For users of Bluetooth technology, this hopping provides

greater performance even when other technologies are being used along with Bluetooth

technology.

A key component to TruLinks robustness and easy connectivity is Bluetooth 4.0. Using Bluetooth 4.0, Halo hearing aids provide a power-efficient, high-quality digital audio experience.

Your patients enjoy audio streams from the iPhone, iPad or iPod Touch with outstanding sound

quality for phone calls, music, FaceTime calls and other activities.

2.4 GHz Spectrum



49

GETTING TO KNOW HALO



The Halo product is uniquely different from all of our current product offerings. It is important to

be familiar with both the hardware features and Inspire software differences.

Halo is compatible with the following iOS devices:

iPhone 5, 5c, 5s (also 4s with limitation: streams to one ear only)

iPod Touch 5th generation or higher

iPad 4th generation, iPad Air, iPad Mini with retina display and iPad Mini

Any references throughout this Self Study Module to iOS Devices, refers to all of the above compatible Apple products.

Inspire 2014.2 is necessary to program Halo hearing aids.

Overview: Xino Wireless Case Design, Receiver in-the-Canal (RIC), size 13 battery

i110, i90, i70 technology levels

Available Colors:

Champagne

Slate

Sterling

Matte Black

Bronze

Espresso

Bright White w/Sterling

Black w/Sterling

Snap Fit Receivers in a variety of matrices

HALO: HARDWARE

SECTION 1



KEY FEATURES: Bluewave 3.0

In Vision Directionality3

Omni Directional Dynamic Directionality

Noise Control

Voice iQ Quiet Wind Machine Noise

PureWave Feedback Eliminator

Spectral iQ

SoundPoint

Experience Manager

Data Log

Added: Average Daily Time Spent Streaming

Not Available: Battery Life Self Learning Screen Volume Control View

HALO: PERFORMANCE FEATURES

SECTION 2



Not Available: User Controls: the hearing aids are controlled via an iOS device and the TruLink Hearing Control

App

T-Coil or Automatic Telephone Response (ATR): telephone functionality is handled through the

iPhone

Direct Audio Input (DAI)

Data Log: Percent of Time in TruLink Memories

Halo MemoriesPersonalization has never been easier or better with the memory flexibility offered in Halo hearing aids.

User Memories:

TRULINK HEARING CONTROL APP: Up to 20 memories Apple (iOS) DEVICE: Up to 5 accessible memories via the iOS Device Native Controls

Up to 4 Inspire memories and TruLink TruLink launches the patient back to the most recently used custom memory If custom memories have not been created, TruLink saves a copy of Memory 1



INSPIRE MEMORIES CUSTOM MEMORIES

Created By Professional Patient

Maximum Number of Memories

4

Dependent upon number of Inspire memories for a combined total of 20 memories. Examples:

2 Inspire/18 Custom 3 Inspire/17 Custom

Halo: Feature ChangesIndicators available in Inspire:

Battery

Start Up

The following features are not available with Halo: Self Learning

Low Sensitivity Feedback Canceller

option

User Control Configuration

Directionality Plus

Binaural Spatial Mapping

Note: there is no WIRELESS Fitting Screen for Halo

iQ Boost

Wireless Accessories (including-SurfLink Remote, SurfLink Mobile, SurfLink Media for Starkeys 900

MHz Iris Technology)

Good to Know Incoming calls will be visualized or heard from the iPhone itself

There are no audible cell phone indicators heard through the Halo hearing aids

13

Noise Control Screen for Halo

QuickFit Screen for Halo



Halo Battery Options Predicted Battery Life: 7-9 days based on a 16 hour a day wear

schedule and average amount of time spent streaming

The Halo low battery indicator will activate 30 minutes before

shutdown.

Very Important To optimize performance with Halo, the use of Starkey branded (Rayovac) batteries with an

expiration date code of May 2016 or higher is recommended. The date code is found on the lower portion of the battery package. This is necessary to avoid intermittency issues.

Good to Know Opening and closing the battery door returns Halo hearing aids to Memory 1 and returns the

volume to Power On level



515

PROGRAMMING HALO WITH INSPIRE 2014.2



DEVICES DETECTEDThe Halo hearing aids can be programmed with both wireless and non-wireless programmers.*Note that the term non-wireless will replace the use of the term wired in reference to both programmers and hearing aids in product communications going forward.

Wireless programming requires the TruLink

Programmer. The

TruLink Programmer

connects to the

computer via a USB

plug-in. Fresh

batteries are

necessary for a

programming

session.

Non-wireless programming requires flex

strips and a SpeedPort, HiPRO box or

NoahLink.

The programming configuration is the same as Xino Wireless.

NOTE: Once the Halo hearing aids display in the

Devices Detected screen, programming within

Inspire is the same as other Starkey wireless

devices.

Important Programming Requirements If Halo hearing aids are paired to an iOS

device:

Turn Off Bluetooth on the iOS device. The hearing aids cannot be connected to more

than one device. If actively connected to

the iPhone they wont be seen. The

Devices Detected screen will populate however No Hearing Aids Detected will

appear.

Good to Know All technology tiers of Halo follow First

Read Rules in Inspire which means the product does not appear in Simulate

Products until a hearing aid of EACH

technology tier has been read by the fitting

computer.

PROGRAMMING OVERVIEW

SECTION 1



HALO PROGRAMMINGThe new wireless product, Halo, is available

in 3 technology levels: i110, i90 and i70. The

professional can simulate a Halo fitting by

selecting the button on the Simulate Products screen once they have been read.

TRULINK PROGRAMMERHalo can be programmed with either a

non-wireless programmer (Speedport, NOAHLink,

HiPRO) or with the TruLink wireless programmer.

The new TruLink wireless programmer is a

dedicated programmer that works with products

using 2.4 GHz. This programmer is in addition to

the SurfLink programmer and does not replace

that programmer. Products using 900 MHz will still

use the SurfLink wireless programmer.

STARKEY WIRELESS PROGRAMMERS: SurfLink 900 MHz PROGRAMMER (LEFT) TruLink 2.4 GHz PROGRAMMER (RIGHT)

TruLink CRADLE

The TruLink programmer is a USB device

and resides in a cradle with a built-in USB cable.

The cable for the TruLink wireless programmer is

plugged directly into a USB port on the fitting

computer. Removing the programmer from the

cradle and plugging it directly into the computer

is not recommended.

TruLink PROGRAMMER ASSEMBLY

PROGRAMMING HALO WITH INSPIRE

SECTION 2



WIRELESS PROGRAMMING DISTANCE

The TruLink programming distance is 10 meters or 30 feet.

Programming Distance = maximum distance between Halo hearing aids and TruLink programmer

NON- WIRELESS PROGRAMMINGTo program Halo hearing aids with a non-wireless programmer: insert the flex strip into the slot within

the battery compartment with the gold contacts facing DOWN.

18

FLEX STRIP SLOT

FLEX STRIP INSERTION



GET STARTED

The new TruLink programmer will be identified in Inspire 2014.2 as a unique

programmer. A new graphic will appear in the bottom right corner to indicate that

the TruLink programmer has been detected. Device drivers for the new programmer

are included in the Inspire 2014.2 software.

The Devices Detected window will designate any hearing aids that are capable of being programmed by the TruLink programmer. The term TRULINK will be displayed to the right of the

hearing aid information. This new wireless programmer behaves like the SurfLink programmer. Detection

of hearing devices in the environment

within range and with batteries will be

shown in the list. Patient names, product

detail (technology, matrix, serial number

and firmware version) as well as battery

life will also be displayed in the window.

The Search for Programmers window will also display information about the TruLink programmer under Wireless Programmers. As with any of our other programmers, Inspire allows for multiple

programmers to be connected to the same computer simultaneously.



NOTE: This Self Study Module will focus on the unique elements of Halo in Inspire 2014.2. Please note

that certain screens (Fine Tuning: Table View and Slider View, Compression, and Spectral iQ) resemble

the screens you are familiar with through 3 Series.

QUICKFIT The QuickFit screen will look slightly different for the Halo aids compared to other Starkey products. The programming panel contains the following icons: Experience Level, PureWave Feedback Eliminator3 and SoundPoint. Self Learning and User Control Configuration are not included for this product because there are no user controls on the hearing aid.

FINE TUNING The Fine Tuning screen includes a Volume Control screen. Even though Halo has no user controls on the device, patients can change the volume of the hearing aids through their iOS device. The range

on the device is controlled by

the settings in Inspire. On the

Volume Control screen, the professional has 4 options for

Reserve Gain:

0 dB

4 dB

8 dB

12 dB (default)



PERFORMANCE UPDATE (HALO DEVICES ONLY)

Halo requires a non-wireless programmer to complete any Performance Update. If the professional attempts an update while the hearing aids are connected to the TruLink

programmer, the following message will be displayed on the

Performance Update window:

The message in red alerts them to connect the hearing aids to a wired (non-wireless) programmer. The

Firmware Update button will remain grayed out preventing a Performance Update.



22

6

CONNECTING HALO HEARING AIDS TO A COMPATIBLE IOS DEVICE

Connecting Halo hearing aids to an iOS device requires a few simple steps.

1. Program Halo aids using Inspire 2014.2 Software (see Chapter 5)

2. Verify iOS device generation and current operating system

compatibility:

For optimal performance, the use of compatible iOS devices is

required (see Chapter 4 for a list of devices)

For best listener experience, Apple iOS 7.1 operating system

(or higher) is necessary

Download the free TruLink Hearing Control App from the

iTunes Store.

3. Halo hearing aids may be paired with up to 5 iOS devices at a time.

Halo can only be connected to one device for streaming or control in general

at a time.

Downloading the TruLink Hearing Control App1. You will be required to have an iTunes account to download the TruLink Hearing Control

App, if you do not have an iTunes account follow steps 2 and 3. If you already have an

existing iTunes account proceed to the Downloading the

TruLink Hearing Control section.

2. To set up an iTunes account, access iTunes at:

www.itunes.com

3. Select the iTunes Download button to begin the download and installation process

PAIRING HALO HEARING AIDS

SECTION 1



To install the TruLink Hearing Control App1. Tap the App Store icon

2. Type TruLink in the Search Field 3. Tap Free4. The free button will then convert to Install, tap Install

5. Sign In to iTunes Store

6. Enter your Apple id password to complete the download process

7. The TruLink Hearing Control App is now ready to use on your iOS Device.

Pairing Halo Hearing Aids to a Compatible iOS DevicePairing Halo to a compatible iOS device should be performed after the hearing aids have been programmed with Inspire 2014.2 software. In order to use the TruLink Hearing Control App, the Halo

hearing aids must first be paired with the iOS device. The pairing process is initiated from the iOS

device by tapping the Settings icon>General>Accessibility>Hearing Aids. Bluetooth must be turned On for the iOS device to detect the Halo hearing aids. Tap on the Hearing Aid Name and follow the prompts to connect the hearing aids to the iOS device.

Good to Know Hearing aid names will be determined by the first name field in Inspire followed by Hearing Aid.

If the patients first name is longer than 7 characters, Hearing Aid will be changed to H/As (ex:

Matthew H/As)

An iOS device can only be actively paired to one set of Halo hearing aids at a time. No other

Halo hearing aids will be visualized until the previous pair has been disconnected.

Halo hearing aids may be paired with up to 5 total devices at a time. (The TruLink programmer is

the first device paired, when applicable.) If additional devices are paired, original devices will be

removed in sequential order. This means that the first device paired will be the first to be removed

if the 5 device pairing limit is exceeded.

Halo can only be connected to one device for streaming at a time. To transition from one iOS

device to another, turn Bluetooth OFF on all paired devices within range that will not be used.



Within the iOS device, the Apple proprietary controls are referred to as Native Controls. They

allow the patient to make a number of adjustments to their Halo hearing aids yet are separate from

adjustments made in the TruLink Hearing Control App.

While the Native Controls can quickly adjust basic settings of the Halo hearing aids, Starkey

recommends the use of the TruLink Hearing Control App for the patient to have optimal performance

with their Halo aids. It is important for you to be familiar with the Native Controls to respond to

customer questions.

Apples Native Controls are accessed by tapping the Settings

icon>General>Accessibility>Hearing Aids. Tap the !

to access the

screen.

Triple clicking the Home button on the iOS device will allow access to the Native Controls from any screen. This feature is

automatically enabled when Halo hearing aids are paired with an iOS

device.

NATIVE APPLE DEVICE CONTROLS

SECTION 2



Home Button

Native Control FunctionsThe iOS device Native Controls allow the patient to:

Adjust volume in one or both hearing aids

Control streaming to each hearing aid

View and select a memory

Enable the iOS device Remote Microphone function via the Start Live Listen feature

Disconnect Halo hearing aids from the iOS device

Good To Know

The Native Controls display volume by slider position and VC %. For further details on how

Reserve Gain settings influence the slider position and percentage, please see Chapter 7, Remote

Control Functionality.

The Native Controls only display up to 5 memories (up to 4 programmed within Inspire and a

memory labeled TruLink). The Trulink memory available within the Native Controls will be the

personalized TruLink memory most recently selected from the TruLink Hearing Control App.

If there are no custom memories created, the Hearing Aid Memory labeled TruLink is a copy of Memory 1 and serves as a space holder until custom memories are added.

Personalizing memories will be reviewed in Chapter 7.

Starkey is encouraging customers to access memories via the TruLink Hearing Control App.



TAKE HOME MESSAGES1. Halo hearing aids utilize the TruLink, 2.4 GHz wireless platform and feature

Bluetooth 4.0 for more seamless iPhone, iPad and iPod Touch connectivity as

well as wireless programming and a power-efficient, high-quality digital audio

experience.

2. Halo will be available in the following technology levels:

i110

i90

i70

3. At the core of Halo are the following signal processing characteristics:

PureWave Feedback Eliminator3

Voice iQ2

InVision Directionality3

Spectral iQ

4. DataLog for Halo hearing aids does not include the following: Battery Life

Self Learning Screen

Volume Control View

Percent of Time in Custom Memory

5. Halo offers the following unique features for memories:

Up to 4 memories created by the professional within Inspire

TruLink custom memories

REVIEW (CHAPTERS 1- 6)

SECTION 3

27

Up to 5 accessible memories via the iOS device Native Controls

6. Since telephone functionality for Halo is handled through the iPhone,

Autophone and AutoCoil are not available for Halo.

7. Halo products feature many of Starkeys innovative features

BlueWave 3.0

Voice iQ2

Spectral iQ

InVision Directionality3


Directionality Plus, iQ Boost and Binaural Spatial Mapping are not available in

Halo.

8. Halo hearing aids do not have user controls.The TruLink Hearing Control App is

used to adjust memory and volume.

9. To Launch Halo hearing aids in Inspire, you must turn OFF the Bluetooth

function on the iOS device first.

10. The name of Starkey Hearing Technologies new proprietary app is TruLink

Hearing Control.

11. When paired, the iOS device uses the First Name field in Inspire information to

name the Halo hearing aids.

12. To pair Halo hearing aids with an iOS device, Tap the Settings icon>General>Accessibility> Hearing Aids and tap on the Hearing Aid Name.

28

29

REVIEW 6.1

Check Answer

At the core of Halo are the following signal processing characteristics:

A. PureWave Feedback Eliminator3

B. Voice iQ2

C. InVision Directionality3

D. Spectral iQ

E. All of the above

REVIEW 6.2

Check Answer

The name of Starkey Hearing Technologies new proprietary app is:

A. TruSpace

B. TruLink Hearing Control

C. TruRemote

D. TruQuality

30

REVIEW 6.3

Check Answer

Halo will be available in which technology levels?

A. i110, i90, i70

B. i30, i20

C. i110

D. 110, 90, 70

REVIEW 6.4

Check Answer

Halo hearing aids have which type of user control?

A. Toggle Switch

B. Rotary volume and Memory button

C. The TruLink Hearing Control App is used to adjust memory and volume

D. None of the above

31

REVIEW 6.5

Check Answer

Which of the following statements regarding Halo memories is False?

A. Up to 4 memories created by the professional within Inspire

B. An unlimited number of personalized memories can be created using the TruLink Hearing Control App

C. Up to 5 accessible memories via the iOS device Native Controls

D. A total of 20 memories (professional and personalized) are allowed

REVIEW 6.6

Check Answer

Halo offers which type of telephone adjustment?

A. Automatic Telephone Response

B. AutoCoil

C. No telephone adjustment

D. Telephone functionality is handled through the iPhone

32

REVIEW 6.7

Check Answer

Which elements of DataLog cannot be viewed for Halo devices?

A. Battery Life

B. Self Learning Screen

C. Volume Control View

D. Percent of Time in Custom Memory

E. All of the above

REVIEW 6.8

Check Answer

The iOS device uses information from which area to name the Halo hearing aids when paired?

A. The phone book

B. First Name field in Inspire

C. Contacts List

D. Last Name field in Inspire

33

REVIEW 6.9

Check Answer

To Launch Halo hearing aids in Inspire :

A. You must turn OFF the iOS device or its Bluetooth function in order to launch Halo hearing aids within Inspire

B. No need to turn anything Off to launch Halo devices within Inspire

C. Turn off the SurfLink Programmer


REVIEW 6.10

Check Answer

The following noise management strategies are not available in Halo:

A. Directionality Plus

B. iQ Boost

C. Binaural Spatial Mapping

D. All of the Above

34

REVIEW 6.11

Check Answer

To pair Halo hearing aids with an iOS device:

A. Check iOS device to enable from the Wireless Accessories screen in Inspire

B. No need to pair Halo with iOS devices

C. Sync Halo with the iOS device from the Tru Link Hearing Control App home page

D. Triple click the Home button on the iOS Device

E. Tap the Settings icon>General>Accessibility> Hearing Aids and then tap on the Hearing Aid Name

REVIEW 6.12

Check Answer

Halo hearing aids utilize which wireless platform that features Bluetooth 4.0?

A. 900 MHz

B. Telecoil

C. 2.4 GHz


35

7

NAVIGATING THE TRULINK HEARING CONTROL APP

Starkeys innovative App, TruLink Hearing Control, offers functionality designed to enhance anywhere

Halo wearers go - so they can enjoy everything they do! The TruLink Hearing Control App turns Halo

hearing aids into the most personalized hearing solution ever developed. Created specifically for Halo

hearing aids, the TruLink Hearing Control App provides Halo wearers easy, personalized adjustments,

no matter where they are. TruLink will geo-tag and personalize memories anywhere the wearer wants to

go, automatically adapt when the wearer is in the car, enable hands-free conversations with their

iPhone and more, all from their iOS device!

Taking advantage of Apples cutting edge new iOS 7.1 mobile operating system, the TruLink Hearing

Control App meets the needs of todays demanding, tech-savvy consumers by offering:

Remote control functionality to change volume and memory

The ability to create unique memories to personalize any listening experience

The ability to use the remote microphone as an assistive device

The ability to stream audio directly to Halo hearing aids

Launching TruLink Hearing Control App1. Tap the TruLink Hearing Control icon on the iOS device to launch

the TruLink Hearing Control App.

2. The TruLink Hearing Control App opens to the Remote Screen.

The upper toolbar of all screens within TruLink Hearing Control

features branding (Starkey, Audibel, NuEar, etc.), the Gear icon

and the Question Mark icon. It also displays Bluetooth connectivity

status as well as Halo hearing aid battery status.

NOTE: The TruLink Hearing Control App displays the branding of the hearing aid that is connected.

There is no individual app for each brand as with previous Starkey Hearing

Technologies mobile apps.

Gear icon: Displays Device Settings that include:

1. Contact and Support: TruLink Support e-mail with dedicated recipients ([email protected])

2. About: TruLink version and legalese.

3. App Settings:

a) Automatic Car Memory. Tap to activate. A dialogue box will appear regarding Automatic Car Memory Status. Click

OK to activate. To disable the feature, tap the control again. A dialogue box will appear regarding the change in

status.

TRULINK HEARING CONTROL APP

SECTION 1

36

b) Automatically Mute When Streaming Audio (Defaults Off-leaving the Halo hearing aid microphones on). When enabled, the Halo microphones will be muted

when audio, FaceTime or phone calls are being

streamed to the hearing aids.

c) Show Memory Change Notifications (Defaults Off) When engaged, the TruLink Hearing Control provides

the Apple iOS with notifications of automatic memory

changes. When this feature is Off, the TruLink Hearing

Control DOES NOT provide iOS with notifications of

automatic memory changes. If engaged and the

patient enables banner alerts on their iOS device, they

will be notified of automatic memory changes.

Banners are the alerts that appear at the top of the

iOS device screen. Banner alerts may be configured in

the iOS device by going to Settings>Notification Center and tapping on the TruLink Hearing Control tab.

d) Demo Mode. Tap and slide right to activate. A dialogue box will appear with instructions to utilize the

Demo Mode. The Demo Mode allows the professional

to demonstrate the TruLink Hearing Control features

and will be reviewed in depth in Section 7.

e) Reset App. Tapping on the Reset App button opens up a prompt reviewing all the features that will be

restored to default settings if the App is reset. These

include: TruLink memories, geo-tags and audio

recordings.

4. User Manual. Launches an end user focused usage manual reviewing all features and functionality.

37

5. Find My Hearing Aids Helps the wearer locate lost or misplaced hearing aid(s). The TruLink Hearing Control monitors the wireless connection to the hearing aids and

remembers the last known location prior to loss of

connection.

Tap Find My Hearing Aids in the Device Settings Menu. If no hearing aid(s) are connected (dead battery or

no battery) Find My Hearing Aids will default to the Map view to help the patient with the last known location. Tap the Left/Right display to

visualize the address of the last known location for

each hearing aid.

If the hearing aid(s) are connected, Find My Hearing Aids recognizes this and defaults to the Search view and allows the patient to narrow down the location.

Tap the Search button (battery must still be in the hearing aid and functional) and use the signal

strength monitor to locate the hearing aid(s).

6. Troubleshooting The TruLink Hearing Control features a Troubleshooting Guide easily accessible by tapping

Troubleshooting from the Device Settings screen.

Simple, step-by-step instructions are

available for the following:

TruLink Hearing Control-Not

Connecting to Hearing Aids

Hearing Aids Not Connected to

iPhone

Memories Are Not Automatically Changing with Locations

Audio Not Streaming to the Hearing Aids

38

Question mark icon: Launches Coach Marks that offer on-screen instructions for basic functions within TruLink. When the TruLink Hearing Control is initially launched, Coach

Marks will appear on every screen. Tapping the icon will gain or remove access to them on an

ongoing basis. When Coach Marks are displayed, swipe the screen right to left to advance to the next

example.

Tap the icon again to return to the standard display

Hearing Aid Status icon: The right margin of the toolbar displays status for each device.

Bluetooth icon: Shows the status of wireless connection to the right and left hearing aids. When the hearing aids are connected to the iOS device you will see the Bluetooth symbol

with a green circle around it.

If one or both of the hearing aids is disconnected from the iOS device (i.e. when the battery

is depleted in an aid), a rotating green circle is displayed and the Bluetooth symbol is no

longer visible in the center.

Battery Life Indicator icon: Status indicator for the current battery level of the hearing aids.

39

Car Memory

Halo hearing aids offer patients a unique solution to meet a patients needs

when traveling in a car. With a Car Memory implemented and Automatic Car Memory enabled, Halo hearing aids will automatically change into the Car Memory to reduce the annoying sounds of driving and enhance the driving

experience whenever the iOS device is in motion and exceeding 10 mph.

Memory selection will automatically revert back to the previous memory in use once the iOS

device is traveling below 10 mph for at least 2 minutes.

If the patient manually selects another memory after the Halo hearing aids have automatically

switched into the Car Memory, the Automatic Car Memory feature will turn off. A prompt will

appear alerting the patient to this, and Automatic Car Memory will need to be re-enabled under

Apps Settings if so desired. Geo-tagged memories with Auto Change enabled take precedence over the Car Memory. Geo-

tagging will be discussed in Section 3: SoundSpace.

If no Car memory has been programmed, no memory change will occur despite the feature being engaged.

!

!

40

Car Memory programmed through Inspire 2014.2

The TruLink Hearing Control Remote screen allows the patient to adjust volume in each hearing aid as well as change memories. Both are

adjusted via visual indicators. To adjust the volume of Halo hearing aids

independently, slide the small circle along the line, right to increase

volume and left to decrease. To adjust the volume of Halo hearing aids

simultaneously, slide your finger along the slide pad in the center of the

screen.

Reserve Gain programmed within Inspire will determine

where the TruLink VC Slider defaults:

The default Reserve Gain setting will be 12 dB. The other options reduce or essentially eliminate (reserve

gain of 0) the patients ability to turn the VC up. The

TruLink Remote screen will display only the slider

position. It does not state VC % as the Native Controls

do.

To mute the Halo hearing aids, tap the icon. The icon will turn solid red indicating you have

muted the Halo hearing aids . To unmute, tap the mute icon again and the volume will return to the

last known setting.

REMOTE CONTROL FUNCTIONALITY

SECTION 2

41

RESERVE GAIN VC DEFAULT POSITION

12 56%

8 69%

4 82%

0 94%

To change memories simply tap the shade at the top of the screen and

your available memories will populate. The shade is the tab that will display

all memory options when tapped or pulled downward.

To change a memory, tap the memory name

and a blue check will appear next to the

memory indicating you have made the change.

To access advanced memory features tap the

icon to the right of the memory name and

you will be directed to the Memory Options screen where the memory can be further

personalized with Auto Change and a photo.

Good To Know When the Halo hearing aids are muted, if the last known volume

setting is not known (an aid was disconnected and then reconnected), the volume will default to

56%. This will depend upon how reserve gain is set.

When you first connect Halo hearing aids to an iOS device, the Inspire programmed memories

will populate along with a memory labeled TruLink. TruLink is a spaceholder until personalized memories have been created.

If more than one memory with the same name has been created in Inspire, the memories will be

displayed in the TruLink Hearing Control App as Normal, Normal 2, Normal 3 for example.

The same logic applies to duplication of any Inspire memory.

42

The TruLink Hearing Control App SoundSpace screen turns an iOS

device into a personal settings adjustment tool. It provides patients with

the ability to adjust sound quality and create personalized, custom

memories to better suit unique listening environments. Before

SoundSpace may be used, the TruLink Hearing Control App must be

downloaded from the Apple App store and the Halo hearing aids must be

professionally programmed via Inspire and paired with an iOS device.

The SoundSpace screen is accessed from the lower toolbar of the

Remote (Launch) screen of the TruLink Hearing Control App. It should be

used in the environment for which a custom memory is desired. The

patient launches SoundSpace after selecting the most helpful memory

from those currently available to serve as the adjustment baseline. All

noise control and directional settings will be carried over from this parent

memory.

After tapping on the Start button, the patient pushes down on the blue circle and moves their

finger around the SoundSpace screen.

Temporary, real-time changes to the sound

quality of the hearing aids is heard. Once a

desired sound quality is found, the patient

releases their finger and the memory may be

saved. This feature remains unique to Starkey

and is the very best way to customize the

amplification experience.

USING SOUNDSPACE

SECTION 3

43

Good To Know The maximum number of TruLink custom memories is determined by the number of Inspire

memories programmed by the hearing healthcare professional. A combined total of 20 memories

are possible.

SoundSpace cannot be used to permanently adjust an Inspire memory.

If an Inspire memory is used for creating a TruLink custom memory, the patient will be required to

Save the settings as a new memory. If a TruLink custom memory is used to create a new custom memory, the patient will receive a

prompt confirming the use of the new settings. They may Replace the current custom memory, create a New memory or Cancel the changes.

TruLink Hearing Control custom memories will not be displayed in Inspire.

Only one memory per tagged geographical location (geo-tag) is possible.

The Halo hearing aids will switch to Inspire Memory 1 when leaving a geo-tagged location.

SoundSpace adjustment capabilities mirror those available with SoundPoint and include gain

changes spanning +/- 8 dB and minor compression adjustments.

Personalizing Memories

Auto ChangeAuto Change will default off in Inspire memories and ON in TruLink

custom memories, but it may be enabled or disabled on a per memory

basis.To enable Auto Change in an Inspire memory, tap on the arrow icon

adjacent to the memory name accessed from the TruLink Remote screen.

Press the blue circle marking the patients location until a red pushpin

populates on the screen. When this happens, Auto Change will also populate in the ON position.

To disable Auto Change in a TruLink custom memory, tap on the arrow

icon adjacent to the memory name. This is accessed from the TruLink Remote

screen. Tap on the Auto Change button in the bottom right corner of the screen to turn it OFF.

44!

Further enabling or disabling of the feature for either type of memory is

accomplished by tapping the Auto Change button. Blue indicates on, and grey

indicates off. Prompts will alert the patient to the status of the feature whenever

changes are made.

The geo-tag location may be adjusted for greater accuracy (i.e. individual

buildings on a campus) by pressing down on the location marker pushpin

located on the map and dragging it to a new location. The map can also be

pinched (to shrink) or pulled (to enlarge) for greater accuracy. Tapping the Arrow

Icon will return the map to the users physical location, and tapping on the

Pushpin Icon will center the map at the selected pushpin location. All map

features are consistent with Apple Maps.

Good To Know Auto change may be enabled or disabled in any memory as needed.

When disabled, a prompt will explain that this memory will not be automatically activated upon

return visits to this location. The auto change icon will be grey.

When enabled, a prompt will explain that this memory will automatically be activated upon return

visits to this location. The auto change icon will be blue.

The Halo hearing aids will switch to Memory 1 when leaving a geo-tagged location.

Only one memory per tagged geographical location (geo-tag) is possible.

To clear a geo-tag, remove the red pushpin by tapping on the red circle adjacent to the memory

name/address label on the map screen.

Adding a Photo

Add a Photo to a memory for further personalization. Tap on the Camera/Postcard icon found on

the map screen, and select Take Photo or Choose from Library and follow the prompts.

45

Streaming AudioHalo Hearing Aids can interact with an iOS device to stream media

from any audio source. Patients can enjoy true hands-free communication

and streaming anywhere, anytime with nothing more than their iOS device.

Streaming functionality is accessed and adjusted from the iOS device itself.

Streaming uses the frequency response of the memory the hearing

aids are in when streaming is initiated. To optimize the signal, choose a

memory with improved sound quality for streamed input, for example the

Music or Streaming memory programmed within Inspire.

Good To Know Streaming distance between Halo hearing aids and an iOS device is approximately 10 meters or

30 feet indoors (depending on signal strength) and will be reduced outdoors.

If a patient has been fit monaurally, it is recommended that Mono Audio be engaged on the iOS

device so the streamed signal is not split into a stereo mode appropriate for a binaural fitting.

This is accessed by going to Settings > General > Accessibility > Hearing Aids. The volume buttons on the side of the iOS device itself adjust volume for the streamed input not

the hearing aid volume.

If more gain for a streamed signal is desired than what can be provided by the TruLink Hearing

Control App (SoundSpace) and/or the iOS device volume adjustment options, create a new

Inspire memory for streaming that has more gain. Consider using the Streaming memory as a

baseline for this. If an incoming call is received while streaming, the streamed audio or music is

paused while the call is taken. Once the call has been disconnected, the streamed audio music

will resume at the point at which it stopped to handle the phone call.

STREAMING MEDIA FUNCTIONALITY

SECTION 4

46

If the iPhone is carried on the body, response is optimized with the back of the iPhone facing away

from the body. If the iPhone is placed in a pocket, a higher pocket is recommended to provide

closer proximity to both ears for binaural streaming.

The TruLink Hearing Control App can be used to mute the Halo hearing aid microphones and

enhance the streamed signal in the presence of background noise. To access this feature in the

app, enable Automatically Mute When Streaming Audio in Device Settings > App Settings. Apples iOS 7 features AirPlay which can be used to stream audio

and video to connected devices, including Halo hearing aids via

Bluetooth. This includes audio/video from AirPlay enabled apps like iTunes, Pandora and Netflix. Airplay is accessed from the Control Center by swiping upward on the Home screen and selecting the audio source for streaming.

If an audio stream has been initiated but no sound is heard in the

Halo hearing aids, swipe upward from the bottom of the iOS device

display to access AirPlay in the Control Center. If the Halo hearing

aids are not checked as the audio source, tap to select them.

Important information for Streaming with an iPhone 4s Halo and the TruLink Hearing Control App are compatible with the iPhone 4s for all functions;

however, streaming will be to one ear, not stereo as with all of the other iPhone models.

To enhance the streaming capability with an iPhone 4s, the iPhone setting should be set to mono

audio. To set mono audio tap: Settings>General>Accessibility>Hearing Aids>Mono Audio. Slide right to enable. This will send both the left and right signals to the chosen ear.

The Halo wearer can designate which ear will receive the streamed signal from the Native

Controls screen by enabling the slider to stream to the right or left hearing aid.

Airplay Feature in the Control Center

47

Halo Hearing Aids enable hands-free phone

conversation with an iPhone. Outgoing calls can

be easily made from the Phone icon on the

iPhone itself by choosing a number from the

resources available such as Contacts, Favorites

and even FaceTime! Incoming calls can be

accepted and controlled from the iPhone as well.

Halo Hearing Aids make it easy to accept

an incoming phone call! The iPhone will indicate

the arrival of an incoming call. Once the call is

accepted, the Call Options box will be displayed.

Other iPhone options such as Mute may be

selected from the Call Options box during the

call.

Good To Know Phone calls will take precedence over all

streaming sessions in the same iOS device.

If an incoming call is received while

streaming audio, the streamed audio is

paused while the call is taken. Once the

call has been disconnected, the audio will

resume at the point at which it stopped to

handle the phone call.

Memories may be changed during the

course of a phone call by switching to the

TruLink Hearing Control or Native Controls

and selecting the desired memory option.

HALO AND PHONE USE

SECTION 5

48

Call Options

The TruLink Hearing Control App Remote Microphone screen allows

the iOS device to be used as an assistive device for delivering audio directly

to Halo hearing aids. The Remote Microphone can also be used by the

patient to Record, Playback and e-mail audio as it happens. They can listen

to it later in a more conducive setting or send it via e-mail to their hearing

professional to help troubleshoot and advise the patient. The Remote

Microphone screen is accessed from the lower toolbar of the TruLink

Hearing Control App.

To initiate the Remote Microphone: Tap the Power button to

begin the audio stream from the iOS device. A waveform displays the

current input to the iOS device microphones. Tap the Power button again to turn the microphone

off.

Good To Know The TruLink Hearing Control App Microphone feature can only be used if microphones are

enabled on the iOS device. The patient will receive a prompt re: microphone access the first time

they use the TruLink Hearing Control App and turn on the Microphone feature. If there is a need

to ensure that microphone use is enabled, go to Settings > Privacy > Microphone > TruLink on the iOS device.

To optimize the remote microphone performance, the iOS device should be positioned so the

signal/ person is looking at the device screen.

Microphone pickup is best with the iOS device microphone pointed toward the audio source.

Depending on the iOS device, there may be one or more microphones on the bottom and/ or top

of the device.

REMOTE MICROPHONE FUNCTIONALITY

SECTION 6

49

To minimize background noise and enhance the desired signal, the iOS

device should be placed as close to the sound source as possible.

If the iOS device is already streaming audio and the remote microphone

is turned on, the current streamed audio will stop streaming while the

remote microphone is on. The streamed audio will not resume until it is

re-selected and Play is tapped.

If the Remote Microphone is ON and a screen or app change is made, a

red TruLink notification will flash at the top of the Apple screen

indicating the Remote Microphone is still on. Tapping the red banner

will return the patient to the TruLink Microphone screen.

50

The TruLink Hearing Control App has a built in Demo Mode. The Demo Mode is a tool for the professional, NOT the patient and is designed for use as a demonstration of the TruLink Hearing Control features, in the absence of Halo hearing aids. It is NOT for demonstrating Halo hearing aids. This feature will be helpful for staff and clinicians alike in that you do not need Halo devices in order to

navigate through the app. The Demo Mode can be activated by tapping the icon >App Settings> Demo Mode. The TruLink Hearing Control App must be shut down and re-launched to activate the Demo Mode. The following pop-up message will be displayed reminding you to close the app:

Within Demo Mode you can demonstrate how you can increase/decrease the volume of Halo hearing aids independently or simultaneously

as you would on the regular remote. You can also demonstrate how to mute

and unmute the Halo hearing aids, as well as view and change memories as

you would in the app with live Halo hearing aids connected. Tapping on the

advanced memory icon will pull up a geo-tag screen showing via GPS the

current location of the iOS device. This screen is inactive to save or delete

the geo-tag and you must tap Cancel to return to the main remote screen.

Within the SoundSpace tab you will be able to view the SoundSpace

board, move around it and save a new memory based on your SoundSpace

changes. The Microphone tab will allow you to turn on and off the

microphone as well as record and play back a saved recording.

DEMO MODE

SECTION 7

51

Halo and Airplane Use: Airplane travel still requires that electronic equipment either be switched into Airplane Mode or powered down completely during flight. Airlines allowing the use of

electronic devices and Bluetooth technology will not interrupt the ability of the iOS device to be

used with the Halo hearing aids. After switching the iOS device into Airplane mode via the

Settings screen or the Control Center, re-enable Bluetooth function independently from the

Settings screen.

If electronic devices are not allowed to be powered on, there will be no control over the Halo

hearing aid volume or memory as those controls are dictated by the iOS device. Prior to turning

off the iOS device, ensure the hearing aids are set to the desired memory and volume level for the

flight environment. A memory designated for noisy environments may be beneficial.

Good To Know While Airplane Mode is enabled: Halo hearing aids may be returned to Use Gain and the Normal

memory at any time by opening and closing the battery door.

USING HALO DURING AIRPLANE TRAVEL

SECTION 8

52

Settings screen Control Center

TAKE HOME MESSAGES1. TruLink meets the needs of todays demanding and tech-savvy consumers by:

Enabling hands-free calls using their iPhone

Delivering Starkey Superior Sound and pristine audio streaming of any music or media played through their iOS device

Letting patients personalize and geo-tag memories to match what they

do and where they go

Allowing users to record, play back and e-mail live sound sources

2. Battery status of the connected Halo devices is viewed in the upper toolbar Status indicator.

3. The 3 tabs found at the lower toolbar of the TruLink Hearing Control App are:

Remote

SoundSpace

Microphone

4. Memories may be changed (from the Remote screen), by tapping or swiping

down the shade at the top of the screen and tapping the name of the desired

memory.

REVIEW (CHAPTER 7)

SECTION 9

53

5. The TruLink Hearing Control App features a personalized settings adjustment

tool called SoundSpace. Auto Change and adding a photo are additional ways to customize all memories.

6. The Remote Microphone functionality:

Allows the iOS device to Record

Allows the iOS device to send Recorded audio via e-mail

Allows the iOS device to Play Back audio

Allows the iOS device to be used as an assistive device

7. Halo hearing aids stream songs and media from the iOS device itself.

8. To optimize the streamed signal when streaming media with the TruLink Hearing

Control App, choose a memory with improved sound quality for streamed input,

such as Streaming or Music and/or enable the Automatically Mute When Streaming Audio feature.

9. To demonstrate the TruLink Hearing Control App functionality without Halo

hearing aids present, the professional may use the apps Demo Mode feature.

10. If electronic devices are permitted during flight, follow these steps to comply

with FAA regulations and enable communication between Halo hearing aids

and the iOS device:

Place the iPhone in Airplane Mode

Independently enable the Bluetooth feature under Settings

54

55

REVIEW 7.2

Check Answer

The tab(s) found at the lower toolbar of the TruLink Hearing Control App are:

A. Remote

B. SoundSpace

C. Microphone

D. All of the above

REVIEW 7.1

Check Answer

Battery status of the connected Halo devices is viewed:

A. In the upper toolbar Status indicator

B. In the lower toolbar

C. No battery status is visible from the TruLink Hearing Control App

D. All of the above

56

REVIEW 7.3

Check Answer

Memories may be changed:

A. By tapping the Home button on the iOS device 2 times

B. From the Remote tab, tapping the shade at the top of the screen and tapping the name of the desired memory

C. By tapping the Memory button on the Halo hearing aids

D. By clicking your heels together 3 times

REVIEW 7.4

Check Answer

What is the correct term for the TruLink Hearing Control App feature that provides the ability to modify the sound quality of a memory and create new custom memories?

A. SoundCheck

B. SoundChoice

C. SoundSpace

D. SoundSource

57

REVIEW 7.6

Check Answer

Which statement(s) about the Remote Microphone functionality is true?

A. Allows the iOS device to be used as an assistive device

B. Allows the iOS device to send Recorded audio via e-mail

C. Allows the iOS device to Record

D. Allows the iOS device to Play Back audio

E. All of the Above

REVIEW 7.5

Check Answer

Which feature(s) allow personalization of Halo hearing aid memories?

A. SoundSpace, Auto Change, Photo

B. SoundSpace, Record, Volume Control

C. Auto Change, Photo, Troubleshooting

D. Photo, Record, Volume Control

58

REVIEW 7.7

Check Answer

Halo hearing aids stream songs and media from the:

A. Phone tab

B. Remote Mic tab

C. SoundSpace tab

D. iOS device itself

REVIEW 7.8

Check Answer

To optimize the streamed signal when streaming media with the TruLink Hearing Control App:

A. Turn the volume to 11

B. Choose a memory with improved sound quality for streamed input, such as Streaming or Music

C. Crank the bass

D. Choose a telephone memory

59

REVIEW 7.9

Check Answer

To demonstrate the TruLink Hearing Control App functionality without Halo hearing aids present, the professional may use which app feature:

A. Pretend Mode

B. Demo Mode

C. Simulator Mode

D. Mapping Mode

REVIEW 7.10

Check Answer

When using Halo hearing aids during airplane travel, which of the following is recommended?

A. Take the Halo hearing aids off

B. Turn AirPlay off

C. Enable Airplane Mode and independently engage the Bluetooth feature on the iOS device

D. Disconnect the hearing aids in Native Controls

60

8

MARKETING AND LAUNCH DETAILS

PRODUCT OVERVIEW

Halo NEW! RIC 13

i110, i90, i70

Key Features TruLink Technology

SoundSpace TruLink Memories Remote Control Pristine Audio Streaming Live Microphone Siri Integration TruLink Adaptive Car Mode

Voice iQ2

Acoustic Scene Analyzer

AudioScapes


TALKING POINTS

Halo RIC 13 Introducing Halo, the Made for iPhone

hearing aid. Halo was engineered to

make hearing easier and more enjoyable

for patients by truly personalizing their

hearing life.

By combining Starkeys state-of-the-art

technology with the industrys most

robust personal mobile phone app, Halo

delivers new standards of performance

and personalization, while providing

convenient control and connectivity.

Halo combines Starkeys superior hearing

aid technology with the worlds most

popular and desired smartphone, the

iPhone.

Halo brings what people love about their

iPhone to anyone and everyone with

hearing loss. As easy and intuitive to use

as the iPhone itself, Halo integrates

effortlessly into the patients world to

make their life simply better.

Halo is an advanced, flexible and

beautifully designed RIC 13 hearing aid

that delivers pristine sound in todays

challenging environments.

A style that accounts for over 50% of all hearing aids fit.

Engineered simultaneously with our

proprietary new TruLink Hearing Control

App, Halo connects seamlessly to your

patients iPhone transforming it from a

high-performance hearing aid into the

most personalized hearing solution ever.

MARKETING MESSAGE

SECTION 1

61

Of course, Halo comes standard with

Starkeys industry-leading performance

features including:

BluWave 3.0 our operating system which provides the

foundation to concurrently run

other applications necessary to

eliminate noisy artifacts while

characterizing the frequency and

intensity of input sources. Its

sophisticated signal processing

power enables us to continually

optimize audibility, intelligibility,

comfort and sound.

PureWave Feedback Eliminator3 Starkeys best-in-class feedback

cancellation system features the

industrys most intuitive

initialization protocol. It identifies,

classifies and eliminates annoying

whistling and buzzing in all

environments, ensuring wide fitting

ranges and a fast response to the

most complex feedback.

Voice iQ2 our revolutionary noise reduction and speech preservation

system, Voice iQ2 rapidly applies

variable noise adaptation in all

channels faster than any other

system designed, to provide

optimized speech clarity in

restaurants, sports stadiums, social

gatherings and more. Voice iQ2

delivers aggressive noise reduction

that doesnt compromise speech

and:

Classifies inputs every 6 milliseconds

Adapts every 20 milliseconds to diminish noise between

syllables

Remains active and dynamic even in quiet environments

Virtually eliminates unnatural artifacts

Reduces listening effort and mental fatigue when

combined with InVision

Directionality*

Is the first digital noise reduction algorithm proven to

significantly improve

acceptance of noise in a

background of speech

babble.**

InVision Directionality3 its dynamic directional switching lets

patients enjoy seamless and

accurate transitions between

listening environments while a

high free-field DI score and low

operational noise floor ensure

optimized speech intelligibility and

reduced listening effort whether

theyre conversing with their

spouse, ordering at a drive-thru or

taking part in a meeting.

Spectral iQ is engineered to enhance real-time audibility by

62

intelligently identifying high-

frequency speech cues and

replicating them in lower

frequencies where theyre easier to

understand.

ISO Compression allows for independent control of soft,

moderate and loud level speech,

enabling a more personalized

fitting approach, which results in

more comfortable and controlled

hearing.

HydraShield2 Starkeys proprietary moisture protection

system that integrates nano-

coating, unibody construction and

smart component placement to

repel water, wax and oils.

Halo comes available in an Absolute

Power option, making it an exciting

option for patients who need up to 70dB

of gain. All Halo devices can also be fit

with a custom mold, providing even

more ways to deliver a comfortable and

personalized solution for patients.

Halo is available in all six standard colors

(Champagne, Bronze, Espresso, Sterling,

Slate, Black) plus two, special edition

Halo colors (Bright White with Sterling,

Black with Sterling)

TruLink Hearing Control App Taking advantage of the intuitiveness

and versatility of the iPhone, TruLink

meets the needs of todays demanding

and tech-savvy consumers.

TruLink offers functionality designed to

enhance anywhere patients go so they

can easily enjoy everything they do.

SoundSpace enables patients to easily adjust sound settings to the

specific environment theyre in. By

simply moving their finger on the

screen, they can adjust frequency

and tone to suit their preference

then save it as a TruLink Memory. It

lets them fine-tune on the fly, so

every place theyre in sounds the

way they like it best.

TruLink Memories Patients can create up to 20 TruLink Memories

using the SoundSpace tool on the

TruLink Hearing Control App. Each

memory is programmed and run via

the app, and gives patients the

ability to label them to their liking.

Patients can geo-tag their TruLink Memories if they want.

This cool functionality

simplifies life even more by

using the iPhones built-in GPS

feature to know where the

patient is, then automatically

changing memory when

theyre at the tagged location

(e.g. Gym memory

automatically changes when

the patient walks in the gym).

63

Remote Control with the touch of their iPhone, patients can easily

change volume and switch

memories on their hearing aids.

And because both are adjusted via

a visual indicator bar, patients have

better control and nearly infinite

levels to suit their preference.

Pristine Audio Streaming Halo provides direct-from-the-iPhone

streaming of phone calls, music

and media so patients can enjoy

carefree communication and

pristine audio streaming anytime,

anywhere, requiring nothing more

than their iPhone.

Live Microphone lets patients record, play back and even email

audio as it happens. They can listen

to it later in a more conducive

setting, or send it to their hearing

professional to help troubleshoot

and advise.

Siri Integration wearers can even have Siri read them their texts and

emails, directly to their hearing

aids.

TruLink Adaptive Car Mode - with TruLinks Adaptive Car Mode,

Halo will automatically change to a

setting designed to reduce the

annoying sounds of driving and

enhance your patients audio

driving experience.

TruLink and SoundSpace extend the

relationship that you have with your

patient by giving them a unique way to

subjectively fine-tune sound within

reason based on the real-world

environment theyre in.

This leads to greater patient engagement, faster acceptance,

fewer follow-up visits, and

increased satisfaction.

TruLink Technology TruLink Technology is our new 2.4 GHz

wireless platform that provides

completely seamless iPhone, iPad and

iPod touch connectivity as well as

wireless programming for professionals.

TruLink Technology is what enables us to

deliver low-power, high-performance

wireless solutions.

TruLink Technology extends the

bandwidth and doubles the dynamic

range of other wireless platforms,

resulting in pristine sound and

uncompromising signal robustness

even in the most crowded environments.

A key component to its robustness and easy connectivity is Bluetooth

4.0. Using Bluetooth 4.0, Halo

hearing aids provide a power-

efficient, high-quality digital audio

experience.

64

PRODUCT LAUNCH KITS/COMMUNICATION/TIMING

Launch Kits will contain Halo product

information, a Halo RIC 13 replica, and a USB with

Inspire 2014.2 software as well as reference

materials in PDF format.

Launch Kits will arrive on March 31, 2014. Additional Launch Kits can be ordered using the

following part numbers:

Starkey - 81365-000

SHA- 81365-222

Audibel - 81365-010

NuEar -81365-500

MicroTech - 81365-004

Audigy - 81365-820

NOTE: Starkey University will also be receiving the Starkey version of the Launch Kit.

As a reminder, this launch kit contains

Inspire 2014.2 software on the USB. If a customer

only needs Inspire 2014.2 software, please do not

order an entire Launch Kit. Inspire 2014.2 can be

ordered using the following part numbers:

Starkey - 81459-000

SHA- 81459-222

Audibel - 81459-010

NuEar -81459-500

MicroTech - 81459-004

Audigy - 81459-820

Other Key Dates: Professional and Consumer website

updates live March 31 Halo launch email March 31 Buyer Direct Mail Campaign April

Summer Dabbler Direct Mail Campaign April

Summer National Advertising TV and Online

April June

LAUNCH DETAILS

SECTION 2

65

Airplane Mode

Accessed from the settings icon on the iOS

device or the Control Center, switching Airplane

Mode ON turns OFF Bluetooth functionality.

Related Glossary Terms

IndexChapter 7 - Using Halo during Airplane Travel

iOS 7.1, iOS Devices

Find Term

AirPlay

A function in the Control Center screen that allows wireless streaming to

a selected device (Halo hearing aids, Apple TV).


IndexChapter 7 - Streaming Media Functionality

iOS 7.1, iOS Devices

Find Term

App Store

A digital distribution platform for mobile apps on iOS. Hearing

professionals and patients will obtain the free TruLink Hearing

Control App through the App Store.


IndexChapter 6 - Pairing Halo Hearing Aids

iOS 7.1, iOS Devices, TruLink Hearing Control App

Find Term

Bluetooth 4.0

Short-range communications technology that communicates on a

frequency of 2.4 GHz. Similar to Bluetooth. This technology is

designed to provide reduced power consumption while

maintaining a similar communication range as Bluetooth.


IndexChapter 3 - What You Need to Know about Bluetooth 4.0Chapter 8 - Marketing Message

!

iOS Devices, Native Controls

Find Term

iOS 7.1

A mobile operating system developed by Apple. iOS is the platform

for over a million mobile apps. Apple gives third-party developers a

rich set of tools to create apps that take advantage of the technology

inside every iOS device. Since Apple makes both the hardware and

the operating system for iPad, iPhone, and iPod touch, everything is

designed to work together. Apps take full advantage of hardware

features such as the dual-core processor, accelerated graphics,

wireless antennas, and more.


IndexChapter 6 - Pairing Halo Hearing Aids Chapter 7 - Navigating the TruLink Hearing Control App

Airplane Mode, AirPlay, App Store, iOS Devices

Find Term

iOS Devices

This term refers to the hardware options that are compatible with Halo hearing aids.

They include:

iPhone 5, 5c, 5s (also 4s with limitation: streams monaurally only)

iPod Touch 5th generation or higher

iPad 4th generation, iPad Air, iPad Mini with retina display and iPad Mini


IndexChapter 4 - Getting to Know Halo!Chapter 6 - Pairing Halo Hearing Aids

Airplane Mode, AirPlay, App Store, Bluetooth 4.0, iOS 7.1, Native Controls

Find Term

Native Controls


IndexChapter 4 - Halo: Performance Features!Chapter 6 - Native Apple Device ControlsChapter 6 - Native Apple Device ControlsChapter 7 - Remote Control FunctionalityChapter 7 - Streaming Media FunctionalityChapter 7 - Halo and Phone Use

Bluetooth 4.0, iOS Devices

Find Term

Pairing


IndexChapter 6 - Pairing Halo Hearing Aids

Pairing is the process of connecting the Halo hearing aids to the iOS device

using Bluetooth. Up to 5 devices can be paired, however, the Halo hearing

aids can only be paired with one iOS device at a time. The TruLink Hearing

Control App will provide visual indicators to let the patient know that the

Halo hearing aids are connected. The checkmark indicates they are paired.

The i icon allows access to the Native Controls of the iOS device.

Drag related terms here

Find Term

TruLink Hearing Control App


IndexChapter 4 - Halo: Performance Features!

App Store

Find Term

Documents

Halo SSM Final Small