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North West Behavioural Science Symposium Wednesday May 22 nd 2019 Halliwell Jones Stadium Warrington WA2 7NE 09.30 15.45 Tweet us on @nwphpn using #BhSci2019

Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

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Page 1: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

North West Behavioural Science Symposium Wednesday May 22nd 2019

Halliwell Jones Stadium WarringtonWA2 7NE

09.30 – 15.45

Tweet us on @nwphpn using #BhSci2019

Page 2: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

10:00 – 10:15:

Welcome (5 mins)

Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council

& Opening Remarks

Dave Sweeney, Executive Implementation Lead, C&M Health & Care Partnership

Page 3: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

10:15 – 10:20

Facilitator for the day:

Mari Davis

➢Housekeeping

➢Flow of the day

Page 4: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

Housekeeping

➢ Tweet us on @nwphpn using #BhSci2019

➢ Please inform Mari Davis if you have any issues with promotional pictures being taken

during the day

➢ Fire exits

➢ Wifi code

➢ Toilets

➢ How the room works! Table faciltators; ideas and suggestions board

Page 5: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

Aims for the day

➢ To learn about the new Behavioural Science strategy to improve health & wellbeing

➢ To learn from existing work and interventions utilizing behavioural science approaches

➢ To consider the opportunities for a consistent and scaled approach to integrating behavioural

sciences into health and care commissioning and service delivery across the NW geography –

what might that look like?

➢ To network with colleagues leading on behavioural science and population health

Page 6: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

Agenda for the day

10:00 Welcome and opening remarks

10:15 Pre-conference questionnaire – Behavioural Sciences in your sphere of work – Lucie Byrne Davis

10:35 Improving People’s Health: Applying Behavioural and Social Sciences to improve population health and wellbeing in England Strategy Launch – Dr Rory McGill and Michelle Constable

11:05 Refreshment Break

11:20 Case studies – Behavioural Sciences in Action – Part 1

12:00 Workshop 1

12:45 Social Marketing Campaigns in the North West12:50 Lunch & Networking - 13:15 MEC launch Cheshire & Merseyside pop up presentation

13:30 Case Studies – Behavioural Sciences in Action – Part 2

14:10 Comfort Break

14:25 Workshop 2

15:15 Commitments to action; Summary and closing15:45 Close

Page 7: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

Agenda

Page 8: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

10:20 – 10:35

Pre-conference questionnaire: Behavioural Sciences in your sphere of work

Mari Davis

Page 9: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

Pre-conference questionnaire

Please complete your pre-conference questionnaire as found on your table and give to Lucie, answering

the following:

➢ Which County or Borough do you represent?

➢ What type of organisation are you from? ➢ How do you rank your level of understanding of behavioural science approaches on a scale of 1-10?

➢ On a scale of 1-10, how much importance is placed on embedding Behavioural Science into practice within

your organisation?

➢ In your opinion, is enough being done within your organisation to embed behavioural science into practice?

➢ Do you know where to access appropriate Behavioural Science Expertise?➢ Does your Department have a budget set aside for commissioning or directly providing behavioural science

expertise?

➢ Please tell us about any specific projects or areas of practice in your organisation where they have applied

behavioural science evidence or methods?

Page 10: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

10:35 – 11.05

Improving People’s Health: Applying Behavioural and Social Sciences to improve population health and wellbeing in England Strategy

Launch

Dr Rory McGill, Public Health Specialty Registrar, Behavioural Insights and Evaluation Team, PHE

&Michelle Constable, Chair Elect, Behavioural Science and Public Health

Network

Page 11: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

Improving People’s Health: Applying behavioural and social sciences to improve population health and wellbeing in England

Michelle Constable and Rory McGillFor the Writing Group

(on behalf of Dr Tim Chadborn)

Page 12: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

Why a Strategy?

Why bother?

Why should I care?

Page 13: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

Why?• Our population faces complex health and wellbeing

challenges that stem from biological, psychological, economic, environmental, and social causes

• To effectively prevent poor health, we need an approach that takes account of the whole person, social context, and wider aspects such as education, employment, social norms, and the built and online environment

• Using our expertise, we can help design and evaluate policies, services (including digital), and communications that are centred around the people that use them

• Duncan Selbie, PHE CEO “The behavioural and social sciences are the future of public health” & “We must reach and be meaningful to people in the lives that they are leading.”

Page 14: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

Feedback from local public health (n=50)

79% - NOT enough being done to embed BS in practice

53% do NOT know where to access support

82% - no budget for BS expertise

Page 15: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

Vision and aims

• Framework for the broad PH system to increase impact through greater and integrated use of behavioural and social sciences

• improve health and wellbeing outcomes

• reduce health inequalities

• improve value to the public purse

• To help coalesce and coordinate efforts of national organisations to support professionals at local level

Page 16: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

Key messages

• High-level guide with suite of evidence and theory-informed resources and more to come

• Scope: systems and organisations acting on the social and structural environment that affects the population and not only interventions focused on individuals

• Strong and vibrant behavioural and social science community

• Foster further growth in transdisciplinary approaches

Page 17: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

System map of key stakeholders

Page 18: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

Key Content

• Why do we need this strategy?

• National and local context

• What can behavioural and social sciences contribute to public health?

• What are behavioural and social sciences? What key theories and frameworks do they offer public health practitioners?

• The first steps to implementation and a road map

Page 19: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

Conceptualising the contributions of behavioural and social science disciplines

• Anthropology

• Economics

• Behavioural operational research

• Psychology

• Sociology

• Other useful public health tools

Page 20: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

Whole systems approach: Eg Smoking

Environmental and social systems

Policy

Communities and neighbours

Family and Friends

Person / Individual

Biological

Legislation (smoking age, smoking bans in public places, workplaces and cars, ban on

point-of-sale tobacco product displays, prohibition of names such as ‘light’ or ‘mild’,

pictorial warnings on cigarette packets), Fiscal measures, Guidelines

Changes in cultures and social norms

Social support, exposure to tobacco smoke, number of people to smoke with

Service Provision (commissioning of evidence based stop smoking services,

MECC, digital stop smoking interventions), Training of Health Care Professionals, Incentivisation of patients, organisations and healthcare professionals

Development of improved pharmacological treatments

Environmental/ Social Planning (Smoke free places, Designated smoking areas,

Tobacco products not on display, Ban on advertising), Communications/ Marketing (Stoptober, January Health Harms, No Smoking Day, and World No Tobacco Day)

Page 21: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

Implementation Plans

Community of Practice

Resources- Signposting

- Access to experts

- Frameworks & approaches

- Training curricula

Evidence- Evidence reviews

and position papers

Practice- Case Studies

- Templates

Strategy Document

Strengthen the workforce

Implementation of the Strategy

Public Heath England - Behavioural Insights Masterclass

Page 22: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

Highlights of the Road MapPriority Theme Examples of Actions

Evidence and theory

Call for case studies and share on knowledge hubs

Support applications for funding such as the LGA behaviouralinsights programme

Wider system leadership Continue work to embed behavioural science into MECC

Access to expertiseContact directory of behavioural science experts and publichealth professionals

Tools and resources Develop guidance for local public health commissioners

Capacity building

• Brief guide to employing behavioural and social scientistsin public health with a template job description

• Publish BehaviourChange Framework and toolkit

• Review training and whether competencies and standardscan be implemented and assessed more effectively

Research and translation Continue to embed in various research funding streams

Communities of practice Create online forum with resources and tools

• Survey across local government to assess needs and monitor progress

Page 23: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

Provision of tools to help with…

• Needs assessment

• Applied Behavioural Analysis

• Effective change methods

• Co-creation methods

• Efficient evaluation methods

• Transparent sharing of results

• System improvement

Page 24: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

Communities of practice…

North West…

(bsphn.org.uk)

(uksbm.org.uk)

Page 25: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

Behavioural science in public health

• Transdisciplinary

• Cross-sectorial

• Transparent

• Collaboratively with communities and stakeholder

The new strategy has the potential to coordinate developments and to create synergy

Page 26: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

Thank you to everyone who worked on this....

Page 27: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

11:05 – 11:20

Comfort Break

Tweet us on @nwphpn using #BhSci2019

Page 28: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

11:20 – 11:40

Case Studies – Behavioural Sciences in Action (Part 1) -

CVD Prevention Digital Exemplar, Eleanor Wilkinson & Chryssa Stefanidou, PHE National CVD Prevention Team

Q&A (5 mins)

Page 29: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

Incorporating behavioural science

into an agile digital service design in

public health

PHE Digital: NHS Health Check

Dr Chryssa Stefanidou - Principal Behavioural Insights Advisor, PHE

Eleanor Wilkinson - NHS Health Check Digital Exemplar Lead, CVD

Prevention Team

May 2019

Page 30: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

Scale of the problem

30

Page 31: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

NHS Health Check

31

A national risk reduction

programme that aims to improve

the health and wellbeing of adults

aged 40-74.

It is key to preventing Cardiovascular Disease,

which is the leading cause of death worldwide.

Page 32: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

Behavioural insights and NHS

Health Check

Historically, the two teams in Public Health England have

worked closely together to explore different elements of the

NHS Health Check programme, for example looking at:

- Invitation letters

- Risk messaging

- Branding

- Telephone invitations

- Marketing campaigns

32

Page 33: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

Digital Exemplar

➔ To Understand the NHS Health Check service from an end user, provider

and commissioner viewpoint blending service design and behavioural insights

research principles.

➔The project vision is to understand what service changes both digital and

non-digital could improve the health check service focusing but not limited to

○ Increasing uptake of the service

○ Increasing the impact of the service

➔Conceptualise and prioritise possible service improvements as

candidates for an Alpha.

33

Page 34: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

Multidisciplinary team

34

Dr Chryssa

Stefanidou-

Behavioural

Scientist

Eleanor Wilkinson-

CVD Subject Matter

Expert

Andrea Hewins-

Product Manager

Manisha Mistry-

Delivery Manager

Dellis Roberts-

User Researcher

Prof. Jamie

Waterall- Service

Owner

Megan Roger

Senior Interaction

Designer

Callum Bates

User Researcher

Vicki Litherland

Content Designer

Iain Cooper

Senior Content

Designer

Kate Burn

Senior Service

Designer

CVD preventionBehavioural

insightsDigital

Page 35: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

Behaviour change in a digital

service

⮚ Currently Behavioural Insights are

not embedded in the agile service

design process as a mandatory step

⮚ Public Health England are

commissioning the development and implementation of a digital service

with a Behavioural Insights Advisor

as part of the multidisciplinary team

7

Page 36: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

8

Intro to digital

Page 37: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

Behaviour change in discovery

9

Identify target behaviours associated with the uptake and follow up of the

NHS Health Check from an end user, provider and commissioner viewpoint

Identify evidence base for the research questions from

high-quality systematic reviews

Consult with experts to identify needs of the target population

Recruitment of participants according to socio-economic, behavioural and

cognitive characteristics in order to reflect a diverse range of participants

COM-B model of behaviour change for designing and analysing the

interviews

Comprehensive analysis for all identified user needs using COM-B and TDF

(explore barriers and need for a digital intervention)

Page 38: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

Develop recruitment screeners using

psychological models and theories

10

Recruitment of participants according to socio-economic,

behavioural and cognitive characteristics in order to reflect a diverse

range of participants

Diary study to

monitor

people’s

lifestyle

behaviours (smoking,

exercising,

drinking etc.)

Assessing

people’s

readiness to

change their

unhealthy behaviours

Health

Confidence Scale

to monitor

people’s

confidence in their

ability to manage

their own health

Digital Inclusion

Scale to

consider the

different levels

of digital literacy for

individuals

Page 39: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

Identify user needs through qualitative

semi-structured interviews

11

The COM-B model informed the development of discussion guides to

identify the barriers and facilitators of behaviours relevant to NHS Health

Check

Behaviour: Start Action Plan (end users)

Capability Do you think you have the skills to start the action plan?

Capability Do you understand the next steps?

Opportunity Do you have the support of your friends and family?

Opportunity Do you have the time required to do it? Is there something to follow your

progress (tools)?

Motivation Do you believe that it would be a good thing to do?

Motivation How important is it for you to be able to develop a better and clearer plan for

doing it?

Page 40: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

Understanding user needs through

Behavioural analysis

12

Target Behaviour: Start action plan

Attend referral (end users)

COM-B Theoretical

Domains

Framework

Facilitators Barriers

Psychological

Capability

Knowledge A lack of knowledge about next

steps/action plan both in terms of what could do and how to do it

Social Opportunity Social Influences Encouragement from people around

them (partner, family, friends)

Physical

Opportunity

Environmental, Context

and Resources

Access to technology; Significant life

changes like moving home;Monetary incentive (ex. not wanting

to waste a paid gym membership)

Perception that time and location

can be a barrier - finding the correct time; Perception that lifestyle

services are not easy to access;

Time limit on lifestyle service provision; Data privacy

Reflective

Motivation

Beliefs about

consequences

Identification of risk and early

detection of disease (ex. “prediabetes”)

Potential challenges of changing

lifestyles if visible symptoms don't exist

Automatic

Motivation

Reinforcement Digital reminders/prompts; Seeing

other people's progress and achievements

Page 41: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

NHS Health Check User Journey

13

Target

Behaviours

• End User

• Provider

• Commissioner

Facilitators

+ Highlights

Barriers +

Pain points

Page 42: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

Moving on to the alpha phase

14

Identify intervention content which targets the influences on behaviours

Provide a preliminary list of intervention functions and Behaviour

Change Techniques

Work closely with the service design team to translate this knowledge into

engaging digital content and designs

Test prototypes with embedded behaviour change techniques

Page 43: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

Key learnings

15

⮚ We need to collaborate in multidisciplinary approaches to develop a service that

is viable, desirable and feasible.

⮚ Behavioural science provides robust, validated frameworks that increase the

likelihood for intervention effectiveness and can enhance the governmental

digital service process.

⮚ Embedding behavioural science into the service design process can help

overcome subjective bias (e.g. small sample sizes).

⮚ Cross-government stakeholders should increasingly interact with and draw upon

behavioural insights expertise to optimise public health services.

Page 45: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

Appendix

Page 46: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

A Behavioural Approach

1.Define the problem in

behavioural terms

2.Select the target behaviour

3.Specify the target behaviour

4.Identify what needs to change

Stage 1: Understand

the behaviour

Behaviour

Capability

Motivation

Opportunity

Page 47: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

A Behavioural Approach

5. Intervention functions

6. Policy categories

Stage 2: Identify

Intervention Options

Page 49: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

11:40 – 12:00

Cheshire & Merseyside MECC approach, Dave Sweeney, Executive Implementation Lead, C&M Health & Care Partnership & Louise Vernon,

C&M MECC Implementation Lead

Q&A (5 mins)

Page 50: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

Population Behaviour Change in Cheshire & Merseyside

Louise VernonCheshire & Merseyside MECC Programme LeadChamps Public Health Collaborative

Dave SweeneyExecutive Implementation LeadCheshire & Merseyside Health & Care Partnership

Page 51: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

Vision in C&M for Making Every Contact Count (MECC) at scale

• MECC is a behaviour change approach that supports positive health and well being choices, signposting the public to further information and support

• We want to see MECC flourish in every place, building on great existing local and sub-regional work and creating innovative approaches

• The aim is to create a culture shift and focus on prevention

• Every front line contact can add up to a huge impact on population health and wellbeing in C&M

Page 52: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

Our approach in Cheshire & Merseyside

Page 53: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

1. Systems Leadership

• C&M has 2.5 million people, nine local authorities, 12 CCGs, nine trusts, one STP and two fire and police authorities

• In Aug 17 C&M DsPH Board agreed to help drive the delivery of MECC at scale using a systems leadership approach with partners

• The Champs Public Health Collaborative are working with those key partners (PHE, HEE, NHSE, LA’s, STP and voluntary sector) to create a new innovative and large scale approach

• Jan 2018 Scoping exercise report – assets and variation in practice

• NICE Behaviour Change Guidelines PH6 and principles underpin the programme - including planning, assessment, training, programme delivery and evaluation

Page 54: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

2. Co-production of the vision/strategic framework

In April 2018 partners from across C&M met to establish a shared vision/ strategic framework. Key recommendations included:

1. Create a consistent and standardised approach to MECC, with an online portal to share resources

2. Establish a culture focused on prevention, this was seen as critical to enable staff to fully utilise MECC training

3. Produce an effective Communication and Engagement Strategy and ensure senior leadership ownership

4. Establish a Partnership Board to oversee the work on behalf of the broader MECC network.

5. Develop robust and standardised evaluation methods

Page 55: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

3. Distributed Leadership – Partnership Board

• Established Partnership Board co-chaired by Dave Sweeney, Executive Implementation Lead, C&M Health & Care Partnership and Dr Charlotte Simpson, Healthcare Public Health Consultant , PHE NW and NHSE.

• Essential representation from groups across the sub region

• 3 active partnership working groups supporting the board in;a) Training and Education

b) Communications and engagement

c) Evaluation

• DsPH and the SCN co-fund a programme lead post

Page 56: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

4. Workforce Development

• C&M ambition to create a focus on prevention and embed a sustainable model

• An accredited face to face training programme is one of a suite of learning opportunities available to everyone

• Development of a train the trainer model by September to strengthen the approach at scale

• Suite of resources co-created and available to increase awareness and knowledge

• Creation of a network of MECC leads and champions

Page 57: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

5. Communications & Engagement

• www.mecc-moments.co.uk launched today for colleagues to view containing tools and support for local implementation

• Communications and engagement strategy developed from insight through 1:1 interviews with senior leaders, MECC leads and frontline staff in all public and voluntary sector organisations

• Raising awareness and build understanding of behaviour change and a shift in culture to focus on prevention, stimulating action

• Co-produced with focus and test groups across C&M MECC campaign, tools and resources to support behaviour change, including an on-line services signposting portal

• Implementation leads and a new network of colleagues will be supported to become MECC ambassadors

Page 58: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive
Page 59: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive
Page 60: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive
Page 61: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

6. Evaluating impact

• Guide - C&M How to Evaluate for MECC guide developed

• Training evaluation process including impact on practice/confidence

• Communications framework - Pre, mid and post developed to evaluate activity using a set of key indicators

• Leadership Insight project by PHE on how to support system wide implementation of MECC

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Lessons Learnt – Perceived barriers from insight work

Early indications from PHE led organisational/system insight highlights;

• Pressure/capacity

• Commissioners need to be engaged; commissioning for full impact

• Low priority in comparison to other challenges

• Benefits realisation not understood

• Simple and clear definitions needed

• Public ask and vice versa

Page 63: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

Innovative opportunities in C&M

• Fire and Rescue safe and well checks

• PHE Insight work shared with key senior leaders (DoN’s, HRD’s)

• STP NHS Prevention Pledge to include MECC

• Pharmacy Network and Healthy Living Pharmacies

• Primary Care Network pilots development with NHSE (2019)

• PHE Dental Programme – Mouth Care Matters programme (2019-20)

• DWP potential collaboration

• Cancer Alliance collaboration on early detection

Page 64: Halliwell Jones Stadium Warrington WA2 7NE 09.30 15 Behaviour… · Dr Sakthi Karunanithi, Director of Public Health, Lancashire County Council & Opening Remarks Dave Sweeney, Executive

Thank you

www.mecc-moments.co.uk

#meccmoments

[email protected]

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12:00 – 12:30

Workshop One - Exploring the 8 key themes in the behavioural science strategy

Mari Davis

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8 key themes in the behavioural science strategy

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Workshop One

Questions on your tables – please use the booklet

1. Why is this theme a priority? 2. Where and in what way are we already doing this? 3. What are we not doing?4. What further actions might we take?

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Tables 1 and 9 ……….. start with priority theme 1.. then 2 etcTables 2 and 10 ………..start with priority theme 2.. then 3 etcTables 3 and 11 ………..start with priority theme 3..then 4 etcTables 4 and 12 ……….. start with priority theme 4..then 5 etcTable 5 ……….. start with priority theme 5.. then 6 etcTable 6 ……….. start with priority theme 6..then 7 etcTable 7 ……….. start with priority theme 7..then 8 etcTable 8 ……….. start with priority theme 8..then 9 etc

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12.30 – 12.45

Workshop One plenary session

Mari Davis & Chairs

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12.45 – 12.50

Social Marketing Campaigns in the North West

Paula Hawley Evans, Health and Well Being Programme Lead/Public Health Specialist, (PHE North West) introducing a

Showcase film on behalf of Claire Troughton, Regional Marketing Manager (PHE North West)

https://campaignresources.phe.gov.uk/resources/

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12:50 – 13:30

Lunch & Networking:

13:15 – 13:30 - Optional pop-up presentation - MECC launch Cheshire & Merseyside

Tweet us on @nwphpn using #BhSci2019

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13.30

Introduction to the afternoon session:

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13:30 – 13:50

Case Studies – Behavioural Sciences in Action The power of combining behavioural science and social marketing, Sue Cumming, Liverpool City Council, Head of Behavioural Insight & Change

Q&A (5 mins)

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Public Health Liverpool

The power of combining Behavioural Science and Social

Marketing

Sue Cumming, Head of Behavioural Insight & Change, Public Health Liverpool, Liverpool City Council

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This Session…Much of the global burden of

disease arises from unhealthy

behaviours

BUT….. We still struggle to change behaviours

Our behaviour is often not

deliberate and considered

By understanding drivers of behaviour including attitudes,

motivations, barriers and psychology

we can create shortcuts in the brain to change behaviour

BUT….. Habitual and unconscious

AND ….. In line with how we perceive other people to

behave

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BEHAVIOUR

MOTIVATION

AUTOMATIC REFLECTIVE

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REFLECTIVE AUTOMATIC

Problem Solving

Effortful

Logical

Planning

Slow

Habit

Impulses

Emotional

Automatic

Fast

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Behaviour occurs as an interaction between three necessary conditions

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AUTOMATIC REFLECTIVE

Behavioural InsightsNudge Theory

Insight and Social Marketing

BI preference for Randomised Controlled Trials SM uses marketing channels at scale

BI uses routine data, literature, psychology and qualitativeresearch, then tests

SM uses market research and commissionsinterventions

AUTOMATIC

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Behavioural InsightsNudge Theory

Insight and Social Marketing

AUTOMATIC REFLECTIVE

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Tools for Nudge

MINDSPACEMessenger

Incentives

Norms

Defaults

Salience

Priming

Affect

Commitments

Ego

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Reducing Obesity in Children

Campaign to reduce sugar consumption in 4 – 11 year olds

AUTOMATIC REFLECTIVE

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38.8% of 11 year olds are obese or overweight

34.6% of 5 year olds have decayed teeth

2 children a day (on average) under age 10 have to be admitted to hospital to have teeth removed

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INSIGHTS

Parents simply don’t know how much sugar their children are consuming.

Food labels are bewildering and parents find it hard to understand how much sugar is in their children’s food

Single items e.g. breakfast cereals don't appear to be high in sugar

Parents of under 18s are more likely to believe that if a sugary cereal has other nutritional benefits, its ok to have for breakfast

Parents are not aware of the Maximum Daily Amount of sugar

REFLECTIVE

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Much of sugar consumption is

through ‘mindless consumption’ –

dependent on the environment

AUTOMATIC

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The Liverpool sugar reduction journey

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EVALUATION - Obese or overweight prevalence – year 6 children

Source: PHE, NCMP profile

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EVALUATION• Over 85,000 visits to our website www.savekidsfromsugar.co.uk since launch 19/6/17

• 16,500 completion of our online sugar checker that shows the total amount of sugar a child has each day from a cereal, snack and drink.

• In November 2017 a representative population survey was conducted with parents of children aged 4 -11 to evaluate the campaign. Total number of interviews 310:

• 65% of parents recalled seeing the campaign• 67% of parents who recognised the campaign said they did make a change as a

result of the campaign • 9 in 10 parents say the campaign will have an impact on them.

0

500

1000

1500

2000

2500

Jan-19 Feb-19 Mar-19 April

Save Kids from Sugar web hits 2019

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USING NUDGE, INSIGHTS AND SOCIAL MARKETING

Campaign to motivate higher risk drinkers to

drink less

AUTOMATIC REFLECTIVE

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• 1 in 3 people in Liverpool are drinking above the national alcohol guidelines of 14 units per week. This is above the national average for England of 1 in 4

• For those aged 40 – 64 Liverpool has higher than national figures for the number of hospital admissions related to alcohol - 1945 people per 100k people compared to 877 for England

Liverpool data

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INSIGHTSLimits often see as ‘scaremongering’. Some feel that they are set artificially low “14 really means 28”

People disengage with info on ‘Units’

Most people don’t realise how much they are drinking

People disassociate with the long term health risks of drinking

People are motivated with the short term effects such as effects on appearance

REFLECTIVE

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Normalised own behaviour – perceive other people drink more than them

People strongly believe they are in control of their drinking and that they drink less than

‘heavy drinkers’ or ‘alcoholics’. This results in them lacking any sense of risk or urgency

to drink less

AUTOMATICMuch of Alcohol consumption has become habitual

and automatic

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People sensitive to being identified as

someone who needs to cut back on alcohol

❑ Potential red line to be introduced on weight gain

❑ Realisation that heavy drinking reflects own behaviour

❑ Challenge habitual drinking as lacking control

People want validation that their drinking is within a healthy level, but

find units confusing and off-putting

Triggers

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What’s been achieved one year later

• 25,500 drinks checker completions. 2,000 completions per month.

• 91,100 website users, 14,500 of these are returning users

• GP referral pilot – 330 Patients

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Barriers and Enablers in the application of behavioural science to tackle Public Health.

Enablers• ‘Nudge’ topical

• Behavioual Insight Team

• LGA Grant Funding to run trials

• Evidence creates acceptance

Barriers• Takes more effort

• Budgets

• Expertise

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THANK YOUQuestions?

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13:50 – 14:10

Taking A Whole System Approach to Obesity, Julie Holt, Public Health Specialist, Oldham Council

Q&A (5 mins)

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Oldham’s journey towards a whole

system approach for obesity

Utilising behavioural sciences to improve health and

wellbeing event

22nd May 2019, Warrington

Julie Holt, Public Health Specialist, Oldham Council

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Overview

• Scale of overweight and obesity issue in Oldham –

adults and children

• Start of the journey – previous strategy

• Whole system activity – stakeholder event

• Pioneer site for PHE Whole System Approach to Obesity

(WSO) supported by Leeds Beckett University

• Next steps - planned activities in Oldham

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All age overweight and

obesity

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Excess weight in adults in Oldham 2016/17

Overweight and obesity

(Excess weight)

Adults (18+)

England average 61.3%

Oldham average 66.4%

almost 7 in 10

Oldham’s population of 18 – 64 years is 137,000

Over 91,000 are overweight or obese

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NCMP results for children in Oldham 2017/18

Definition Reception year Year 6

Oldha

m

England Oldham England

Healthy weight 75.2 76.6 62.3 64.3

Overweight 12.3 12.8 12.9 14.2

Obesity* 10.9 9.5 23.4 20.1

*Of which is severe

obesity

3.0 2.4 4.7 4.2

‘Excess weight’

Overweight and

obesity combined

23.2 22.3 36.3 34.3

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Energy imbalance

between calories in and calories out

Cause of obesity – simple view

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How active are adults in Oldham?

Adults (16+) 2016-17

Oldham England

No. of respondents 1010 198,911

Active 55.9% 62.6%

Fairly active 12.5% 12.3%

Inactive 31.6% 25.1%

Oldham England

No. of respondents 1007 196,675

Participating at least 2

x per week

71.8% 77.2%

Adults (16+) 2017-18

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How active are children and young

people in Oldham?

Sport and physical activity levels

Activities taken part in over the last week

Academic Year 2017-18

Activity levels Oldham C&YP in

School years 1-11

England C&YP in

School years 1-11

Active every day

60mins and over

9.1% 17.5%

Active across the week

60 mins/day but not every day

20.9% 25.7%

Fairly active

30-59 mins /day

24.9% 23.9%

Less active

less than 30mins /day

45.3% 32.9%

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Causes of obesity – a complex system

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Previous activity in Oldham

• ‘Healthy Weight, Healthy Lives for Children in

Oldham 2010-2015’ Strategy

• Based on Foresight report

• Some activity undertaken

• Scale and capacity challenges

• Obesity rates have continued to rise

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Obesity prevention

‘The aim of obesity prevention is:

‘to stabilize the level of obesity in the population, to

reduce the incidence of new cases and, eventually, to

reduce the prevalence of obesity.’

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Comprehensive approach to prevention

• Should address both dietary habits and physical activity patterns of the

population;

• address both societal and individual level factors;

• address both immediate and distant causes;

• have multiple focal points and levels of intervention (i.e. at national,

regional, community and individual levels);

• include both policies and programmes;

• build links between sectors that may be otherwise viewed as

independent.

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Stakeholder Event, Chadderton Town Hall

19th November 2015

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Oldham Priorities

Physical Childhood excess Adult excess Diabetes inactivity weight weight

Heart disease

Poor eating / Poor oral health Strokes drinking habits

Cancers

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Asset based approach

• Asset v deficit approaches

• What are assets?

• What are assets for health?

• Asset based tools and techniques

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Roundtable discussion 1

Opportunities for action to address overweight

/ obesity and enable healthy weight

Enabling and supporting behaviour change:

• around physical activity and play

• around eating and drinking behaviours:

Supportive environments:

• around physical activity and play

• around healthy eating and drinking

• wider aspects including built environment / green space / housing and active travel

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Roundtable discussion 2

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Barriers

Several themes were identified:

• accessibility

• communication,

• education,

• funding,

• regulation

• services.

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Priorities identified

1. A multi-agency strategy

2. Communication, education and

health promotion.

3. Information on services and

activities

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Whole System Approach to Obesity

Oldham was a ‘pioneer site’ in the Public Health

England funded programme supported by

Leeds Beckett University.

The aim of the programme was

‘to explore how a local area could use all its

levers, resources, leadership and relationships

to create a more effective, sustainable, system-

wide approach to tackling obesity’.

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WSO activity

• Attended trainings

• Used and reviewed manual

• Held 2 multi-agency workshops in November 2017

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Mapping the causal system – topics exploredTable

number Facilitator/s 1 2 3 4 5

1 Anna Tebay

Convenience foods

Lack of physical activity

Lack of awareness: healthy choices portion sizes

Lack of skills to prepare healthy

foods

Low income

2 Oliver Barnes Joint

Parenting skills/ knowledge/ understanding of healthy diets

Access and availability of

unhealthy fast food

Perceptions of what a healthy diet is

Physical activity – emergence of technology

Low income

3 Gloria Beckett Cultural values and beliefs

Social norms Reduced skills and education

East access to take away/ convenience foods

Poor mental health

4 Lianne Davies Learnt behaviours passed down for generation to generation

Availability of fast foods

Conflicting

policies - not being consistent

Technology Advertising

5 Dominic Coleman Cultural influences

Joint

Large numbers of takeaways and unhealthy food

Low incomes

Infant feeding / breast feeding / antenatal care

Physical activity – access for all

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The food environment –

hot food takeaways

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Behaviour change through the life course -

Pre-conceptual, maternity and early years

• Pregnancy advice

• Breastfeeding

• Healthy Start

• Early Years

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Food and drink choices

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School aged children

• ‘Whole school approach’

• School Governors’ training

• Foster carer’s training session

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Play and Physical activity

• Promote play

• GM Moving

• Schools - sports

development, daily mile,

‘Health champions’

• Park runs

• Walking – ‘Walking for

health’

• Cycle – Infrastructure

development

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Adults

• NHS Health Checks

• National Diabetes Prevention

Programme

• Get Oldham Growing

• Weight Loss Voucher Scheme

• Prediabetes cooking programme

• Community activities:

– Slimmin’ without women

– Man V Fat

• MECC

• Health literacy

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Opportunities for prevention

• Planning

• Licensing

• Environmental Services

• Children’s services

• Adult Social Care

• People Services- Fit for Oldham

• Thriving Communities – Place Based Initiatives / social prescribing

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The proposed 5 waves of public health

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Support and treatment - care pathways

• Training of staff to raise the issue with individuals, families and carers

• Embedding play, physical activity and healthier eating in care pathways

• Need to agree clear weight management care pathways for pregnant

women, children and families and adults with access to commissioned

services and alternatives to meet needs

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Senior leadership support

Data and intelligence

Partnership and collaboration

Dedicated time and commitment from the team implementing the approach and the w ider system netw ork

Dedicated time and resource to support development of w orkforce capacity

Accountability and governance structures

Outputs Activities and Participants

Short term outcomes (1-2 yrs.)

Medium term outcomes (2-4 yrs.)

Long term outcomes

(5yrs+ yrs.)

Inputs

Collate and use data and intelligence to develop a narrative that makes the case for change and demonstrates

how health inequalities w ill be addressed

Health in all Policies Approach being

implemented across the Council Provide leadership to persuade

stakeholders to take action

Community engagement in the approach

Collaboration w orking across departments and w ith other

organisations

Development and implementation of a localised obesity action plan that

identif ies, prioritises and aligns actions(including policies and

programmes) across stakeholders

Engage stakeholders to support a w hole systems approach to tackling

obesity

Actions in place to target health inequalities

Develop collective stakeholder ow nership of the issue through

development of systems map that depicts obesity causes in the local

area

Prioritised and aligned set of actions being delivered to tackle obesity across the

local system, that address health inequalities

Feedback loops betw een activities and

outcomes

Systems thinking practice being integrated across the

Council

Assumptions Central Government action will enable/ amplify local action on tackling obesity.

Systems change will impact on obesity related outcomes

Local delivery & implementation will vary to ensure suitability and relevance to local circumstances

Activities are cyclical – not linear- and feedback loops will be key

Systems behaviours embodied by the local

authority and local stakeholders

Collaborative w orking across departments and w ith other organisations

Improvement in intermediate markers of health and inequalities (healthier eating and

physical activity)

Transferable w orkforce skills and capacity related

to systems w orking developed

Community and other assets being used

effectively

Reduction in child and adult obesity in the

local areas

Reduction in health inequalities

Improvement in w orkforce productivity

Savings- health and social care

Systems change Health outcomes

Whole Systems Obesity Logic Model

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Strategic approach

• Oldham Council (Health and Wellbeing) Directorate Senior Management

Team – Briefings and detailed papers/ presentation

• Scrutiny Committee – Presentation/ workshop

• Elected Members development session planned

• Portfolio Lead Health and Wellbeing – meetings/ briefing papers

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Strategic activity – Next steps

• Multi-agency steering group

• Strategy and action plan

• Focus on opportunities:

– Council responsibilities and functions

– Training

– Communicating consistent messages

– Public sector workforce - Council and NHS

– Community and Voluntary Sector

– Place-based resources including greenspace

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Aim

‘A local whole systems approach responds to complexity through an

ongoing, dynamic and flexible way of working that enables local

stakeholders to come together, share an understanding of the reality of the

challenge, consider how the local system is operating and where there are

the greatest opportunities for change. Stakeholders agree actions and

decide as a network how to work together in an integrated way to bring

about sustainable, long term change’.

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Contact details

Julie Holt

Public Health Specialist

Oldham Council

Email: [email protected]

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14:10 – 14:25

Comfort Break

Tweet us on @nwphpn using #BhSci2019

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14:25 – 15:00

Workshop Two -

Mari Davis

How do we take a shared and scaled approach to integrating behavioural sciences into health, care and public health commissioning?

Service delivery across the NW geography – what might that look like?

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Questions on your tables

Action 1: Identify the barriers and enablers- Barriers – what will hold us back?- Enablers – what will propel us forward?

Action 2: Identify the opportunities and how we might make this workOpportunities:-In our organizations -With partners in our local area -With partners in the NW region

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➢ 15.15 – 15.35

1. Identifying our personal, organizational & regional commitments to actions in the strategy

2. . Post-conference questionnaire & evaluation form

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Identifying our personal and organisationalcommitments to action

-What can we each commit as first steps to taking action

-Write on your post it and put your name on the post it

-Share with a partner for 2 mins each

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Post-conference questionnaire & Evaluation form

Please complete your pre-conference questionnaire as found on your table and return to Marie, answering the following:

➢ Which County or Borough do you represent?➢ What type of organisation are you from?

➢ How do you rank your level of understanding of behavioural science approaches on a scale of 1-10?➢ On a scale of 1-10, how valuable was the symposium in enhancing your knowledge of how behavioural science can be embedded within your

organisation? In your opinion, is enough being done within your organisation to embed behavioural science into practice? ➢ On a scale of 1-10, how valuable was “Improving People’s Health: Applying Behavioural and Social Sciences to improve population health and

wellbeing in England Strategy Launch” in enhancing your knowledge of how behavioural science can be embedded within your organisation?

Does your Department have a budget set aside for commissioning or directly providing behavioural science expertise? ➢ On a scale of 1-10, how valuable was “Case Studies – Behavioural Sciences in Action (Part 1)” in enhancing your knowledge of how behavioural

science can be embedded within your organisation? ➢ On a scale of 1-10, how valuable was “Workshop One” in enhancing your knowledge of how behavioural science can be embedded within your

organisation?

➢ On a scale of 1-10, how valuable was “Social Marketing Campaigns in the North West” in enhancing your knowledge of how behavioural science can be embedded within your organisation?

➢ On a scale of 1-10, how valuable was “Case Studies – Behavioural Sciences in Action” in enhancing your knowledge of how behavioural science can be embedded within your organisation?

➢ On a scale of 1-10, how valuable was “Workshop Two” in enhancing your knowledge of how behavioural science can be embedded within your

organisation?

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15:35 – 15:45

Chairs Summaries and closing remarks

Safe journey home