Introducing KPP

Better outcomes for mental health service users

A new approach to planning mental health services

• Locally based• Quality improvement• Service user focused

Knowing the People Planning

• Accurate up-to-date information

• Improved service performance

• Results evaluated across the service

• Links to other initiatives

KPP and Let’s get real

Alignment with Real skills and attitudes

Let’s get real

Background

• Service users, clinicians and families and whanau involved in development

• Tested in the field• 10 key features

• Relapse prevention plan• Health treatment and advice• Access• Recovery based treatment• Continuity• A personal assessment and treatment plan• Social support

The 10 key features of good service provision

The 10 key features of good service provision

• Service accountability

• Coordination of services

• Service evaluation

KPP is easy to use

• Specialised toolkits• Do it yourself• Be your own experts• No special research skills are required• Speedy and responsive• Flexible

KPP survey

• Personal details• Length of time with service• Admissions and discharges• Plans - crisis and treatment• GP status• Medication• Accommodation• Work or activity• HoNOS(CA)

Getting started

• Leader or coordinator• Define the group• Toolkit upload• Training/coaching as required

1. Existing Service UserLookup Service Users based on the NHI NumberUpdate Edit or their details or Discharge them and Save

2. New Service UserEnter New Service Users information here

3. Clinician SummaryDisplays a list of service users assigned to a clinician based on their clinician code. Prints onto one page..

4. Summary ReportSupplies statistical information based on Service users in the Databases e.g. Male/Female %, relapse prevention plan

5. Discharged TableSummary of discharged service users, when a discharge date is entered that service user’s data is deleted from the database and transferred to this sheet

Step 1 – Choose a NHI & Press NHI Check Step 2 – Update any Details Step 3 – Save and Update

Step 1 – Enter New Service User Information Step 2 – Fill In Fields Step 3 – Save

Step 1 – Enter Clinician Code

Step 2 – Summary Appears Ready to Print on 1 Page

Step 1 – Initial View of the Summary report @ 100% Zoom Step 2 – 2 Other Graphs down the sheet

Step 3 – Ready for Print on 2 Pages

Step 1 – Table of all discharge Service Users with Treatment Duration calculated in Years

Step 2 – Other Columns Continued

Using the individual data

• Areas of change are identified• Service user summary generated• Clinician summary generated

immediately

Using the team and service level data

• Planning cycles• Audits• QI activities• Reporting

Knowing the People Planning

Questions?