Copyright © RCS Technologies

This document provides insight on RCS Technologies’ expertise on managed services related to

modern world’s Hadoop Infrastructure.

HADOOP MANAGED SERVICES

Copyright © RCS Technologies

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HADOOP MANAGED SERVICES

RCS TECHNOLOGIES: CORPORATE PROFILE

RCS Technologies was founded in 1991 to develop, sell

and support IT products. Later in the same year, RCS

tied up with Wipro Technologies to support computer

systems sold by them. RCS was responsible for most of

Wipro’s installations in South India which included

customers like GE, ITC, Bosch, several insurance

companies and Wipro Technologies themselves.

In 1997, RCS became a strategic partner to SUN

Microsystems to be their first and the only Education

Delivery Center in India specializing in JAVA and Solaris.

This partnership helped RCS to create expertise in

Solaris technologies and it became a leading

Organization supporting Solaris Systems in South India.

RCS nurtured itself to become a partner to CITRIX and

Symantec (for VERITAS Education) and possess high-

level talents in technologies. We are also partners for

HortonWorks for BigData Hadoop and RedHat

Educational services.

In the year 2000, RCS entered the Fixed Asset

Management market and today is the leading player in

that field with over 300 customers. Our customers of IT

Infrastructure services include large multinationals and

software houses including many Fortune 100 and 500

organizations.

RCS Technologies

RCS Tech Park, #38/3, H N Halli

Lake Road, Off Sarjapur Road,

Doddakkaneli, Bangalore 560 035,

Karnataka, India

OVERVIEW

Today, one of the most critical

needs of enterprises is to

transform and modernize IT

Infrastructure Services to gain

flexibility and scalability. One of

the main objectives of such a

transformation is to optimize

infrastructure consumption as

well as costs, thereby reducing

the Total Cost of Ownership

(TCO) which becomes a great

competitive edge to business.

RCS Technologies specializes

in implementation and

management of IT infrastructure

technologies integrated with

world class services that meet

your dynamic business needs.

Copyright © RCS Technologies

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TECHNOLOGY PARTNERSHIPS

HADOOP BigData

MapReduce ETL, Hive, Hadoop Distributed

File System (HDFS™), Pig, Splunk, Spark,

Cassandra, MongoDB

Managed Services

Trainings and Certifications

Apps and Desktop Virtualization

Network Virtualization

Mobility

Managed Services

Trainings and Certifications

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Linux

Virtualization

Cloud computing

Managed Services

Training and Certifications

Backup & Recovery Technologies

Business Continuity

Software-Defined Storage

Information Governance

Managed Services

Training and Certifications

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OUR BIGDATA CORE MANAGED SERVICES PORTFOLIO

POWERING THE FUTURE OF DATA FOR DATA-DEFINED ENTERPRISE

Modern enterprises run on data. Open and Connected Data Platforms enable an

organization to manage all data, data-in-motion and data-at-rest to empower

actionable intelligence for your organization whether the data is in the data center

or in the cloud.

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RCS has expertise in providing 24 X 7 Managed Services for Hadoop to ensure

the customers get the best value and ROI from their BigData implementations.

Managed services from RCS move beyond the traditional incident management

by taking on the administration of your platform or providing services as a part of

your team. Our remote or in residence services engineers can provide services

for your platforms that are deployed on cloud or on premise.

Today, BigData is changing the way people work together in organizations locally

or globally. A new culture is building up where business and IT leaders must join

forces to realize value from all data being gathered through multiple sources.

Escalating demand for insights requires a fundamentally new approach to

architecture, tools and practices.

Various analysts have found that one of the largest issues with Hadoop success

is the gap in skilled and experienced staffing or resources. Simply stated, Hadoop

talent in terms of proven application development, project management,

administration and more is extremely hard to find. The issue is compounded

further as the open source community continues to innovate in and around

various YARN based applications and wide Hadoop ecosystem. It is getting more

and more difficult for organizations to keep their existing staff with their skills

updated on a continuous basis.

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RCS Technologies can resolve these challenges, with our Managed Services for

Hadoop. Our services cover the following expertize which we deliver through the

best skillset of our expert resources:

Hadoop platform support – administration, monitoring and

management for Hadoop distributions such as Cloudera, Hortonworks

and MapR

Application support – monitoring, ongoing application support and

development for customer developed Hadoop applications

Hadoop is a whole new data management paradigm and thus should be

examined closely for potential business value (i.e. cost reduction, revenue

enhancement, improved productivity etc.). But getting value from Hadoop isn’t

automatic. That’s where the value of our expertise comes in.

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Our services empower companies to achieve high-impact business outcomes.

Our focus on business solutions coupled with our industry leading technology

and architecture expertise, can unleash the potential of great companies.

RCS supports options ranging from an eight-hour shift to complete 24x7

coverage. In addition, our services can develop solutions which can derive values

from big data in new ways. If you need Hadoop development and administration

support, we are one of the best choice for you.

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OUR MANAGED SERVICES DELIVERABLES

RCS offers a wide range of deliverables (given below) through its managed

services that are connected to Hadoop IaaS (Infrastructure as a Service), PaaS

(Platform as a Service) and SaaS (Software as a Service).

Designing, building, installing, configuring and supporting Hadoop and

clusters

Implementation and ongoing administration of Hadoop infrastructure based

on industry standards and best practices

Pre-processing using Hive and Pig

Translate complex functional and technical requirements into detailed

design

Perform analysis of vast data stores and uncover insights

Create scalable and high-performance web services for data tracking

Managing and deploying HBase

Being a part of a POC effort to help build new Hadoop clusters

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Test prototypes and oversee handover to operational teams

Propose and implement best practices / standards

Aligning with the systems engineering team to propose and deploy new

hardware and software environments required for Hadoop and to expand

existing environments

Working with data delivery teams to setup new Hadoop users. This job

includes setting up Linux users, setting up Kerberos principals and testing

HDFS, Hive, Pig and MapReduce access for the new users

Cluster maintenance as well as creation and removal of nodes using tools

like Ambari, Ganglia, Nagios, Cloudera Manager Enterprise, Dell Open

Manage and other tools

Performance tuning of Hadoop clusters and Hadoop MapReduce routines

Screen Hadoop cluster job performances and capacity planning

Monitor Hadoop cluster connectivity and security

Manage and review Hadoop log file

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File system management and monitoring

HDFS support and maintenance

Diligently teaming with the infrastructure, network, database, application

and business intelligence teams to guarantee high data quality and

availability

Collaborating with application teams to install operating system and

Hadoop updates, patches, version upgrades when required

Maintain security and data privacy

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BENEFITS TO CUSTOMERS

The benefits of our flexible 24/7 Managed Services offering include:

Growth through innovation: our expertise frees your teams to

concentrate on delivering business value from complex projects

Maximizing efficiency: with efficient Hadoop platform management, we

enable you to deliver results on budget and on time

Reducing costs: Our tailored approach ensures the delivery of

successful outcomes at optimum cost

Empowering big data strategy: we work with your teams to align

system capabilities with your strategy and goals

Faster speed to market: our services enable you to adopt the best

suited technologies and processes faster to accelerate the deployment

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Our streams of Managed Services, Platform Support and Application Support

provide Hadoop expertise for your organization that is best-in-class. We initiate

each engagement with a well-tested transition management process that

seamlessly integrates our offering into your production support, development

and maintenance teams.

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CLIENTELE

LET US MANAGE YOUR BIG DATA INFRASTRUCTURE AS WE

DELIVER VALUES WITH FULL ACCOUNTABILITY

RCS Technologies

RCS Tech Park, 38/3 H N Halli Lake Road, Off Sarjapur Road, Doddakaneli, Bangalore 560 035, India

Email: info@rcssoft.com Web: www.rcssoft.com