Hackathon – 12th Five Year Plan

Vijayagopalan Raveendran

April 06 2013

Framework for Citizen Engagement

• A Framework for engaging Citizens

in the implementation and

achievement of the vision and

mission of 12th Five Year Plan.

• Web based and Mobile based (SMS

& App) implementation of the

Framework.

Framework Cycle

12th Plan

Vision

Mission

Attract

Educate

Engage

Act

Monitor & Control

Measure & Report

Gap Analysis

Framework Details

• Vision drives the Goals into shorter SMART Missions

• Missions will create awareness to Attract the targeted Population

among Citizens into Communities

• Identified Citizens should be Educated and then Engaged

• Accountable Actions to Achieve Targets

• Monitor and Control the Actions with National Level Feedback

• Measure and Report results Achieved against Benchmark

• Identify Gaps, Opportunities and Lessons learned to Citizens

• Basic Info

o Health Overview

• Life Style

• Relationship

• Personal

• Family

• Social

• Health Services

• Natural Conditions

• Public

o Primary

o Secondary

o Tertiary

• Private

o Individual Doctors

o Clinics

o Hospitals

• General & Specialty

Challenges

Availability

Quality

Affordability

Public Spending

Availability

QualityPublic Spending

2012 2017 2025

Affordability

Challenges

Current

Future

Maternal Mortality Rate

Infant Mortality Rate

Total Fertility Rate

Child Sex Ratio

Malnutrition & Anemia

Community

Central

State

District NGO

Private

Individuals

Community

District

Ambassadors

Students Panchayats

Guides

Retired Doctors

Citizen Engagement & Rewards

Engagement

Face 2 Face

(Workshops)

Online

(Website, Quiz,

Stories, Polls,

Courses)

Mobile

(Apps, SMS,

Call Center)

Appreciations, Awards, Accountability, Credit & Incentives