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DIRECTV Field Operations Training ©DIRECTV 2011 H25 Receiver IR 03.21.2011 Version 1.3.1 1
H25 DIRECTV Receiver
The New H25 IRD
Overview
The H25 is a smaller HD Receiver designed to work on SWiM networks only. The reduced size allows more flexibility when choosing the location of the unit in a customer’s home or business.
The H25 Receiver is compatible with high-definition TVs with HDMI and capable of 1080p and 3D, including models from these manufacturers: Hitachi, LG, Mitsubishi, Panasonic, Philips, Pioneer, Samsung, Sony, Sharp, Toshiba, Vizio, Westinghouse.
Additionally, the H25 Receiver has an AMC satellite tuner capable of receiving both DIRECTV legacy and A3 transmissions.
New Features and Accessories Include:
• Push button front panel
• Single composite A/V (RCA Type) out
• Combo component/composite out mini-DIN-10 (optional)
• External power supply (The H25 uses a DIRECTV EPS10 series external power supply)
• SWiM only SAT-IN Tuner
• Optional wall/TV mounting bracket. Customers can purchase the H25 wall mount separately, availability TBD.
The H25 wall mount provides a simple, convenient way for the “customer” (not the technician) to attach the H25 to a wall near the TV. The wall mount improves many typical connectivity and location issues such as:
• Stacked components on IRD causing overheat problems• Damage to IRD due to liquid or foreign object intrusion• Loose cabling due to frequent moving of the IRD
An RF remote and external RF dongle will be made available at a future TBD time.
H25 wall mounted behind TV
The wall mount is not to be installed by the technician
DIRECTV Field Operations Training ©DIRECTV 2011 H25 Receiver IR 03.21.2011 Version 1.3.12
H25 DIRECTV Receiver
H25 Features (Front and Back Panels)The new H25 Receiver has a push button front panel, whereas the H24 has a touch sensor front panel. The H25 does not have the resolution LEDs like earlier IRDs.
The back panel of the H25 Receiver has the following new and removed features:
Satellite input:
The H25 has one “SWiM only” F connector satellite input, and does not need a BBC. This is different than the H24 which has one satellite input, but supports both “SWiM” and “Multi-switch”, where a BBC is needed for Multi-switch connection and not needed for SWiM.
RF Dongle:
The H25 is IR remote controlled initially, RF control will be made available utilizing an RF Dongle and RF remote, this release is TBD.
Front Panel Push Buttons
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DIRECTV Field Operations Training ©DIRECTV 2011 H25 Receiver IR 03.21.2011 Version 1.3.1 3
H25 DIRECTV Receiver
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H25 Features (Front and Back Panels)
Component Video
The H25 has a 10 pin mini-din Component/Composite output, which requires custom component video cables. This is unlike the H24 which contains one standard component video (RCA type) out.
NO Ethernet Jack:
The H25 does not have an Ethernet Jack. However, the H25 does support DIRECTV Apps via a Broadband DECA installation.
H25 and H24 Common Hardware Features:
• Dolby Digital Coax Out• HDMI Out• Phone Jack (RJ11)• USB Port• Built in MoCA• XMP2 Support
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COMPONENT VIDEO CABLES
DIRECTV Field Operations Training ©DIRECTV 2011 H25 Receiver IR 03.21.2011 Version 1.3.14
H25 DIRECTV Receiver
H25 Features (Front and Back Panels)
DIRECTV EPS10 Series External Power Supply
The H25 uses a DIRECTV EPS10 series external power supply. Only use DIRECTV approved power supplies and do not plug-in a laptop power supply or something else. Power Supplies are shipped separately.
The H25 supports both transmit and receive of the DiSEqC 2.0 protocol. It is NOT required to support a BBC. The H25 has its LNB Power and Control components depopulated.
Light Emitting Diode (LED)
The LED indicates power is being supplied to the H25 by the power supply. If LED is not illuminated then make sure:
• The power supply cord is fully inserted into the H25
• The power cord from the electrical wall outlet is plugged into the power supply• The Power supply cord is plugged into the electrical wall outlet• Make sure the electrical outlet is not controlled by a switch• Swap present power supply with another known good, working power supply
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DIRECTV Field Operations Training ©DIRECTV 2011 H25 Receiver IR 03.21.2011 Version 1.3.1 5
H25 Features (Right-Side View)
The Access Card slot and red reset button on the H25 Receiver are now located on the right-side of the receiver. The H25 does not have a door to conceal the Access Card or the red reset button. On the H24, these two items are located in the front of the Receiver with an access door.
Impacts
Red Reset Button
Access Card Slot
H25 H24 IMPACTSingle SAT-IN tuner (SWiM only) Single SAT-IN tuner (SWiM Switch) The H25 can only be installed on
SWiM equipmentExternal DC Power Supply (EPS10-XX)
Internal Power Supply AC input Comes in a four pack
Wall Mountable H24 does not currently have a wall mounting capability
Optional Wall Mount will have to be ordered by customer
10 pin mini-din Component/ Composite Out
H24 uses standard component and composite cables
Free at time of install. If not ordered at the time of install it must be pro-cured separately
Push Button Front Panel Touch sensitive front panel without buttons
Customer Education
Side mounted red reset button and exposed smart card
Front mounted red reset button with covered smart card
Customer Education
H25 does not have an Ethernet port
H24 does have an Ethernet port Not needed with Broadband DECA
DIRECTV Field Operations Training ©DIRECTV 2011 H25 Receiver IR 03.21.2011 Version 1.3.1 6
H25 DIRECTV Receiver
H24 H25
Dolby Digital Coax Out Yes Yes
HDMI Out Yes YesPhone Jack (RJ11) Yes Yes
USB Port Yes Yes
Built in MoCA Yes Yes
XMP2 Support Yes YesEthernet Jack Yes NoSatellite input Yes Yes
Single Composite A/V (RCA Type) Out Yes Yes
Combo Component/Composite out via 10pin mini-din
No Yes
One standard component video (RCA type) out
Yes No
Push Button Front Panel No Yes
Touch Sensor Front Panel Yes No
Resolution LEDs Yes No
SWiM only SAT-IN tuner No Yes
SWiM & MultiSwitch SAT IN tuner Yes No
External Power Supply (EPS10-XX) No Yes
Access card door cover Yes No
Wall Mounting Bracket No Yes
H25 vs. H24 Comparison Table
DIRECTV Field Operations Training ©DIRECTV 2011 H25 Receiver IR 03.21.2011 Version 1.3.1 7
H25 DIRECTV Receiver
FAQ’sQuestion Is the activation of the H25 different from other DIRECTV receivers?
AnswerThe H25 activation is similar to other H2x products, so the activation process will not change.
Question Are there any different diagnostics for the H25?
Answer The H25 diagnostics is similar to other H2x products, which means the diagnostics process will not change.
Question What kind of remote will be included with the H25?
AnswerThe H25 will have an IR remote included in the box.
QuestionDoes the customer want an RF remote?
AnswerThe RF capabilities will be made available at a future TBD time.
QuestionCan a H25 be used on new installations or upgrades?
AnswerAn H25 is to be installed on NEW installations only.
QuestionCan you replace an existing non H25 receiver with an H25?
AnswerNo. The Rule is swap an H25 ( “Like for Like” ) with an H25 receiver only.