h12172 Ds Rsa Education Services Catalog

8/19/2019 h12172 Ds Rsa Education Services Catalog

1/81

S e r v i c e s C a t a l o g – Q 4 2 0 1 5

RSA CUSTOMER EDUCATION CATALOG


2/81

COURSE DESCRIPTION INDEX

RSA, The Security Division of EMC 2

Identity and AccessManagement

RSA Access Manager Administration, Installation and Configuration ........................................... 9

RSA Via Lifecycle and Governance Administration ..................................................................... 11

RSA Business Role Manager ..................................................................................................... 13 RSA Data Access Governance Basics ........................................................................................ 15 RSA Authentication Manager Administration ............................................................................. 16

RSA Authentication Manager Installation and Configuration ...................................................... 18RSA SecurID Help Desk Basics ..................................................................................................20

RSA Authentication Manager 6.1 to 8.x Data Migration ...................... ........................................ 22Migrating RSA Authentication Manager v6.1 to a v8.1 Hardware Appliance ................................. 22RSA Authentication Manager 7.1 to 8.x Data Migration ..................................................... .......... 24Migrating RSA Authentication Manager v7.1 to a v8.1 Hardware Appliance ................................. 24

Governance, Risk andCompliance

Getting Started with Enterprise Risk Management .....................................................................26

Getting Started with Policy and Compliance Management .........................................................28GRC Overview .......................................................................................................................... 30 RSA Archer Administration ................................................................ ........................................ 31

RSA Archer Advanced Administration ........................................................................................ 33RSA Archer Solutions Overview ........................................................ ........................................ 35

RSA Archer Security Operations (SecOps) Management Essentials ............................................. 37 RSA Archer Security Operations (SecOps) Management Solution Basics .................................... 39 RSA Archer Custom End-User Training Service ..................................................... ..................... 41

AdvancedSecurity Operations

RSA Data Loss Prevention Administration.......................................... ........................................ 43 RSA ECAT Fundamentals ........................................................ ................................................... 45 RSA Security Analytics Introduction ............................................................. ............................. 47

RSA Security Analytics 10.5 What’s New Overview ....... .............................................................. 49

RSA Security Analytics Foundations ..................................................................... ..................... 50RSA Security Analytics Core Administration ............................................................. .................. 52

RSA Security Analytics Hunting ................................................................................................. 54

RSA Security Analytics Introduction to Troubleshooting for Customers ....................................... 56

Anti Fraud

RSA Adaptive Authentication On-Premise Administration ....... ................................................... 58

RSA Adaptive Authentication for eCommerce Back Office Tools ....................................... ......... 60

RSA Adaptive Authentication 12 Migration ................................................................................62 RSA Web Threat Detection Essentials ........................................................................................64

Cyber Defense

RSA Intelligence-Driven Event Analysis..................................................................................... 66RSA Incident Handling and Response ...................................................................................... 68RSA Threat Intelligence .......................................................... ................................................... 70

RSA Malware Analysis .............................................................................................................. 72 RSA SOC Simulation Challenge ................................................................................................. 74RSA Cyber Defense Workshop ........................................................... ........................................ 75

Security Concepts andPrinciples

RSA Security Awareness Program ................................................................ .............................. 77 RSA CISSP Certification Boot Camp ........................................................................................... 79

Learning Assessments RSA Learning Assessments ............................................................... ....................................... 80


3/81

RSA, The Security Division of EMC 3

The Value of

Professional Education

Investing in training and education

makes good business sense and can

have a profound impact on your

team. It enables an organization to:

– Decrease operating costs and

increase productivity

– Reduce technical infrastructure

costs

– Increase effectiveness of your

technology investment

– Reduce your organization’s overall

information risk

How to Contact Us

Online www.emc.com/rsa-training

E-mail [email protected]

Phone: 800-995-5095

International: 781-515-7700

Fax: 781-515-6630

174 Middlesex Turnpike

Bedford, Massachusetts 01730 USA

ENABLE YOUR TEAM TODAY FOR TOMORROW’S IT SECURITY CHALLENGES

RSA Education Services provides practical and relevant courses that

support security learning across an enterprise. Properly trained

personnel are the lifeblood of any organization. As you implement

new technologies, add new functionality to existing systems or orient

new staff, education is a key element. Consistent and focused traininghelps maintain the security of your computing environment, improves

the end user experience and increases productivity and job

satisfaction among your staff.

NEW OFFERINGS

RSA Security Analytics

RSA Security Analytics courses have been updated for product version

10.5 and are now available as the following courses:

RSA Security Analytics Introduction (eLearning) [see page 47 ]

RSA Security Analytics 10.5 What’s New Overview [see page 49]

RSA Security Analytics Foundations [see page 50] RSA Security Analytics Core Administration [see page 52]

RSA Security Analytics Introduction to Troubleshooting for Customers

[see page 56]

And, with expected availabilty in late Q4, 2015:

RSA Security Analytics Hunting [see page 54].

RSA Via Lifecycle and Governance

The former RSA IMG Administration course has been revised in line

with the introduction of the RSA Via Lifecycle and RSA Via Governance

platforms. [see page 11]

RSA Archer

Two eLearning courses have been added to our offerings:

GRC Overview [see page 30]

RSA Archer Solutions Overview [see page 35 ]

FLEXIBLE DELIVERY OPTIONS

Instructor-Led Training (ILT)

Instructor-led classes offer comprehensive training in a fully-

equipped RSA Learning Center. Public classes give you the

opportunity to interact with your peers, further enhancing your

learning experience by sharing real-world tips and best practices.

Video Instructor Led Training (Video ILT) Video ILT courses combine the best of instructor-delivered lectures

and presentations with the convenience and flexibility of an on-

demand learning format. Video ILT programs are delivered in

streaming format and can be viewed by the student directly on their

own computer with an internet connection.

Online Instructor-Led Training (Online ILT)

Online ILT provides real-time, interactive, virtual training where

students participate online to access the instructor-led virtual

classroom. Lecture, discussion, questions and answers, and lab

exercises makes this a flexible training experience.

eLearning

Self-paced eLearning provides you with training that is generally one

to three hours in length giving you the convenience of learning at

your own pace.


4/81RSA, The Security Division of EMC 4

RSA PRODUCT TRAINING

Our worldwide training services are targeted to serve professionals

who are responsible for installing, supporting and administering the

entire range of RSA solutions.

Developed for security administration and network operations, the

product courses offer a variety of teaching methods including

traditional instructor-led and virtual (“on line”) instructor-led training,

video-based learning, and elearning. Instructor-led courses can alsobe made available as on-site engagements at a customer’s location.

Each of these options gives you the flexibility to select a learning

mode that best fits your learning style, time constraints and budget.

RSA SECURITY AWARENESS PROGRAMS

RSA’s Security Awareness programs offer ways to test and measure

vulnerability, then provide essential education to fill any gaps. Our

Security Awareness training can target virtually every level of an

organization – raising awareness and offering concrete steps to effect

change, thus helping to prevent attackers from gaining a footholdthrough unsuspecting targets.

See individual program descriptions for further details.

CYBER DEFENSE TRAINING COURSES FORSECURITY ANALYSTS

The threat landscape is becoming more complicated every day. With

the advent and enhancement of technical innovations like cloud

computing, social media, mobile devices and big data, organizations

are finding it very difficult to keep ahead of advanced threats.

Security products, while necessary, can only go so far in identifying

and mitigating potential breaches. A skilled security analyst is key tothe success of any Information Security strategy.

The RSA Cyber Defense Training courses address these challenges by

offering comprehensive training on analytic processes and techniques

that are independent of a specific attack technique or security

product. These courses focus on analysis skills that are directly

relevant to the current security climate. The curriculum also provides

a path for security analysts to advance their skills by offering an

approach based on roles that are generally consistent with the roles

and responsibilities of a SOC.



Benefits of Onsite

Training

Substantial cost Savings

– Save up to 40% compared to

individual public class rates

Less student down time

– Reduce travel concerns and

out-of-office time

Convenient, Flexible

Scheduling

– Your training can be scheduled

at the time and location most

convenient for you

Benefits of Online

Instructor-led Training

– No travel cost or travel time

– Live instructor with whom you

can interact and ask questions

– Same content as the classroom

version of the course withhands-on labs to reinforce

concepts

– Modest connectivity

requirements allow participation

from anywhere

– Publicly-scheduled classes for

individual participants or Private

sessions for organizations

that prefer virtual training for

their dispersed teams

ONSITE TRAINING

With RSA Onsite training, you and your people aren’t locked into a

pre-existing schedule of public classes at a pre-existing location. RSA

Education Services can work with you to schedule your training at the

time and location that’s most convenient for you. That means training

doesn’t have to conflict with your other business priorities – and it can

be timed precisely to support your RSA implementation.

RSA Onsite training rates can save an organization up to 40% whencompared to individual student rates. Additional cost savings are

realized by eliminating the need for student travel. What’s more, since

your students are not preparing for trips – or making their way back

from airports after training – they are likely to be more productive and

accessible in the days surrounding their training experience.

ONLINE INSTRUCTOR-LED TRAINING

What is Online ILT?

Online ILT is real-time virtual training conducted remotely by RSA

instructors. It’s virtual training that mirrors the classroom experience

with:

Live web casts. During scheduled web casts, students communicate

with their RSA instructor and other students, ask questions, and

experience RSA products through live demonstration.

Hands-on labs. Students access a remote lab environment that

enables them to interact with RSA software and practice what

they’ve learned.

Course materials. Course materials are shipped to participants in

advance of the class. Just like in a classroom, students use these

materials under the guidance of the instructor.

Instructor guidance. During class time, students have the benefit of

the instructor’s expertise to assist during the live web casts andHands-on Labs. During lab time, the instructor can shadow students

by virtually looking over the shoulder of each student to evaluate

their progress and provide assistance.

RSA LEARNING ASSESSMENTS

As organizations increasingly depend on technology to manage their

businesses, the need for employees to be knowledgeable about

security is increasingly evident. Whether they are IT security

professionals or general office staff, having the appropriate security

knowledge and skills to perform their jobs is a critical business driver.

To plan and position your security training initiatives cost-effectively,RSA Learning Assessments are tools to measure your team’s

knowledge of RSA products and other security-related concepts. Based

on the learning assessment results, we can work with you to identify a

learning program that works for you and your team.

RSA Learning Assessments are useful for organizations who recognize

a need for training but aren’t quite sure what training their team really

needs. By leveraging RSA Learning Assessments, you can better

understand the learning gaps and make an informed decision about

the most effective individual and group training plans for your team.

Online RSA Learning Assessments are available to you at no charge.

An assessment can be completed within 15-20 minutes withimmediate results provided to the assessment taker. For a team

assessment, management reports can be provided that evaluates

individual and group results.



RSA Training Unit

Details:

– Each Training Unit has a value

of $100 US

– Valid for customers and

partners in all regions

– Can be used to register one or

more individuals– Can be redeemed for any RSA

course and any delivery mode

– Valid for one year (364 days)

from time of issuance. Any

unused days are null and void

after the expiration date

– Payment can be made with:

purchase order, credit card, or

company check

Registration and

Payment

Please complete your

registration at

www.emc.com/rsa-training. Be

sure you register with the e-mail

address of the student attending

class, as this is the only unique

identifier we have for each

student.

Complete details regarding

payment by purchase order,

credit card or check are provided

on our web site.

RSA TRAINING UNITS

Training is an invaluable means of facilitating growth in your

organization and increasing the skills and knowledge of your

employees. With RSA Training Units (TUs) you can invest in RSA

courses and use them whenever RSA training is necessary.

Training units are simply RSA Education Services currency. They are

deposited into a company’s training account and are available for

general consumption by your company’s employees. Valid for oneyear from date of purchase, pre-paid TUs provide maximum flexibility

to ensure your team’s readiness.

With RSA TUs you can satisfy your training requirements as they

evolve throughout the year. You reduce the paperwork and approvals

associated with multiple enrollments by taking care of all your training

needs with a single purchase.

RSA CERTIFIED SECURITY PROFESSIONALCERTIFICATION

By becoming an RSA Certified Security Professional, you possess the

credentials that demonstrate your knowledge and skills necessary to

function as a practical expert in the rapidly growing information security

industry. Job-based certifications are available for administrators for the

product areas designated below. Our relationship with Pearson VUE,

which operates 5,000 testing centers in 165 countries, provides

convenient access to certification exams and ensures impartial testing.

The RSA Certified Administrator specialization is designed for

professionals who administer and maintain enterprise security systems

that use RSA SecurID®, RSA Archer®, or RSA® Security Analytics.

Certification Recommended RSA Courses

RSA Archer CertifiedAdministrator

RSA Archer Administration

RSA Archer Advanced Administration

RSA SecurID CertifiedAdministrator

RSA Authentication Manager Administration

RSA Authentication Manager Installation and

Configuration

RSA Security AnalyticsCertified Administrator

RSA Security Analytics Administration

EMC2, EMC, RSA, RSA Security, Archer and the RSA logo are registered trademarks of EMC Corporation in theUnited States and/or other countries. All other trademarks used herein are the property of their respective owners.© Copyright 2014 EMC Corporation. All rights reserved. Published in the USA.

EDCAT SB 0615 r1


7/81

SUMMARY OF OFFERINGS BY DELIVERY MODE

7

ILT VILT e-Learning Online ILT

Identity and Access Management

RSA Access Manager Administration, Installation and Configuration

RSA Via Lifecycle and Governance Administration

RSA Business Role Manager

RSA Data Access Governance Basics

RSA Authentication Manager Administration

RSA Authentication Manager Installation and Configuration

RSA SecurID Help Desk Basics

RSA Authentication Manager 6.1 to 8.x Data Migration

Migrating RSA Authentication Manager v6.1 to a v8.1 HardwareAppliance

RSA Authentication Manager 7.1 to 8.x Data Migration

Migrating RSA Authentication Manager v7.1 to a v8.1 Hardware

Appliance

Governance, Risk and Compliance

Getting Started with Enterprise Risk Management

Getting Started with Policy and Compliance Management

GRC Overview

RSA Archer Administration

RSA Archer Advanced Administration

RSA Archer Solutions Overview

RSA Archer Security Operations (SecOps) Management Essentials

[Expected availability: early Q4 2015]

RSA Archer Security Operations (SecOps) Management Solution

Basics

RSA Archer Custom End-User Training Service

Advanced Security Operations

RSA Data Loss Prevention Administration

RSA ECAT Fundamentals

RSA Security Analytics Introduction

RSA Security Analytics 10.5 What’s New Overview

RSA Security Analytics Foundations

RSA Security Analytics Core Administration

RSA Security Analytics Hunting

[Expected availability: late Q4 2015]

RSA Security Analytics Introduction to Troubleshooting for

Customers


8/81

SUMMARY OF OFFERINGS BY DELIVERY MODE (CONTINUED)

8

ILT VILT e-Learning Online ILT

Anti Fraud

RSA Adaptive Authentication On Premise Administration

RSA Adaptive Authentication for eCommerce Back Office Tools

RSA Adaptive Authentication 12 Migration

RSA Web Threat Detection Essentials

Cyber Defense

RSA Intelligence-Driven Event Analysis

RSA Incident Handling and Response

RSA Threat Intelligence

RSA Malware Analysis

RSA SOC Simulation Challenge

RSA Cyber Defense Workshop

Security Concepts and Principles

RSA Security Awareness Program

RSA Certified Information Systems Security Professional (CISSP)

Boot Camp


9/81

9

RSA® Access Manager Administration,

Installation and ConfigurationCourse Description

Overview RSA Access Manager system architecture, server structure, integration of components

into an enterprise infrastructure, user organization, and the importance of various

configuration parameters are discussed. Hands-on labs allow the student to work step-by-

step through the phases of an RSA Access Manager implementation.

Extensive hands-on labs and the use of a realistic case study reinforce the tasks involved

in creating a complete Web access management solution.

Audience System, security, or help desk personnel who need to install, deploy and/or maintain RSA

Access Manager.

Duration 4 days

Prerequisite Knowledge/Skills

Familiarity with Web and directory server or database technologies; A functionalknowledge of OS and networking fundamentals.

Course Objectives Upon successful completion of this course, participants should be able to:

Explain the basic architecture and integration of RSA Access Manager in an enterprise

environment

Describe the processes and methodology for performing a successful installation and

implementation of the core servers, data adapter, Administrative Console and

representative Agents

Describe the management functions used for resource and end user administration

Using a case study, perform typical administration functions to populate and

configure users, administrators and groups in an RSA Access Manager database

Explain the configuration parameters that can be used to tailor the RSA Access

Manager components to accomplish specific tasks and functions

Establish Entitlements and use RSA Access Manager Smart Rules™ to manage Web

access and protect resources in a classroom Web environment

Perform system troubleshooting and analysis through the use of audit logs and user

reports

Explore how runtime and administrative operations can be extended through the use

of the API library

AT-A-GLANCE

This course offers

theoretical and hands-on

instruction in the

administrative functions,

operations, andinstallation and

configuration tasks

associated with the RSA

Access Manager product.

REGISTER FOR CLASSES:

For an up-to-date scheduleof Instructor-led classes and

other training options, visit

the RSA Training and

Certification web site:

www.emc.com/rsa-training

CONTACT US:

Email:

[email protected]

Phone: 800-995-5095

Int’l: 781-515-7700

Fax: 781- 515-6630


Bedford, Massachusetts

01730

COURSE PART NUMBERS:

ED CLRAIN210 – Onsite Class

ED ACCMGR TRAIN UNIT –

Training Units


10/81

10© Copyright 2013 EMC Corporation. All rights reserved. 08/2013EMC2, EMC, RSA, RSA Security, Archer, NetWitness and the RSA logo are registered trademarks of EMC Corporation in the United States and/or other countries.

Course Outline

RSA Access Manager Overview

▬ High level description of RSA Access Manager

and its contribution to access management

RSA Access Manager Architecture

▬ Description and functions of the Primary

Servers; Web and Application Server Agents

▬ Data Flow for the Runtime and Administrative

operations

▬ Description of how RSA Access Manager fits

into a distributed security model

Installation and Configuration

▬ Description of RSA Access Manager system

requirements and pre-installation readiness

tasks

▬ Installation procedure, options, and

recommended practices

▬ Installation of Access Manager Servers, LDAPData Adapter, Administrative Console, and

Web and Application Server Agents

▬ Configuration of Web Server for Single Sign-

On

Managing Resources

▬ Discussion of how resources (Web sites,

Applications, etc.) are protected using RSA

Access Manager – focusing on selectivity and

granularity in various situations

▬ Registration of Web Servers and definition of

Applications

▬ Discussion of Virtual Web Server Hosts

▬ Configuration of Web Server for virtual hosts

Delegated Administration

▬ Discussion of the administrative structure that

is possible in an RSA Access Manager

installation

▬ Use of Administrative Groups and ownership

hierarchy of administrators, users, and objects

▬ Examination of Administrative Roles and

responsibilities

Managing the Organization▬ Policy control for user authentication and

passwords

▬ Methodology of structuring users, groups, user

attributes, and properties

Creation of user properties and addition of

users to groups

Resource Protection and Authentication

▬ Discussion of Authentication Methods used to

protect resources; Form-based vs.

challenge/response authentication; Chaining

and combining forms

▬ Discussion of how resources are defined to

allow granular protection

▬ Use of RSA Access Manager Entitlements and

Smart Rules to selectively manage access to

resources

▬ How to manage conflicts among Smart Rules

and between Smart Rules and Entitlements

▬ Configuration of Access Manager for external

authentication and URL retention

Troubleshooting

▬ Examination of the log files and use of special

configuration parameters to control log detail

▬ Configuration of servers for centralized

logging

▬ Configuration of Network Management

▬ Discussion of approaches to user and system

troubleshooting

Development Tools

▬ Discussion of the various Runtime,

Administrative, and Web Agent Extension API

tools that are available

▬ Examination and implementation of JAVA

coding examples

Single Sign-On

▬ Discussion of the function and objectives of

creating a single sign-on environment

▬ Explanation of the differences and challenges

of ‘Intra-’ vs. ‘Inter-’ site single sign-on

▬ Configuration of Access Manager for SSO and

ISSO

Distributed Authorization

▬ Discussion of achieving redundant

functionality and failover

▬ Explanation of the differences in Standard

Mode vs. Distributed Mode failover

▬ Test of centralized logging


11/81

11

RSA® Via Lifecycle and Governance

Administration Course Description OverviewThis course provides an overview of the administrative responsibilities and configuration

options associated with the RSA Via Lifecycle and Governance (RSA Via L & G) platform.

Students will gain a comprehensive understanding of the access review cycle, change

request and provisioning capabilities of the platform. Students will enable the ACM, ARM,

AFX and Rules modules. Hands-on labs are used to reinforce the tasks involved in

configuring, maintaining, and utilizing the platform to collect identities, accounts,

entitlements and application roles for several directories and applications as well as

perform user and account reviews and other tasks in a simulated review cycle. Students

will configure the components necessary to automate provisioning and new user

registration processes and will create workflows, notifications, and several types of

change requests. Students will discuss collectors, applications, directories, business

descriptions, roles, rules, provisioning options, reporting and dashboards to provide an

end-to-end structured experience for the students.

AudienceRSA Via Lifecycle and Governance (formerly RSA IMG) platform administrators,

implementers and other technical users who need to configure, administer, or support the

RSA Via Lifecycle and Governance platform.

Duration

4 days

Prerequisite Knowledge/SkillsFamiliarity with Identity Management concepts, Active Directory, LDAP, and SQL

querying.

Course ObjectivesUpon successful completion of this course, participants should be able to:

List the components included in the RSA Via L&G platform

Understand platform configuration options

Enable the ACM, ARM, Roles, AFX and Rules modules

Package and import platform resource objects

Perform administrative functions, including configuring identity, account, and

entitlement collectors, and unifying user data

Configure and process business policy sets, rules, notifications and workflows

Configure, run, and perform user access certification reviews

Configure and take action on change requests, user registrations, and workflows for

requests

Deploy automated provisioning options for change requests and user registrations

Create and publish reports and charts to dashboards and external sources

AT-A-GLANCE

The RSA Via Lifecycle and

Governance Administration

course provides an

overview of the

administrative andconfiguration options

associated with the RSA Via

Lifecycle and Governance

platform.


For an up-to-date schedule of

Instructor-led classes and other

training options, visit the RSA

Training and Certification web

site:


CONTACT US:

Email:

[email protected]

Phone: 800-995-5095

Int’l: 781-515-7700

Fax: 781- 515-6630


Bedford, Massachusetts 01730


ED-VLG-ADM-110 – Public class

ED-VLG-ADM-210 – Onsite

class

ED-VLG-ADM-TRAINUNIT –

Training Units


12/81


Course Outline

Introduction to RSA Via L&G

▬ RSA Via L&G Platform Overview

▬ Course scenario overview

▬ Data model overview

▬ Prestige Simulation

Administration Overview▬ AveksaAdmin account

▬ Admin menu

▬ Enabling platform modules

▬ Enabling Notifications

▬ Help system

▬ Task list

▬ UI Security

RSA Via L&G Platform User Interface

▬ Admin System Settings

▬ User Interface styles

▬ Naming your environment

▬ Login Screen

▬ Header and Menu Bar

▬ Packaging and Importing

Requirements Gathering

▬ Business Resources

▬ Directories and Applications

▬ Out of the Box Attributes

▬ Custom Attributes

▬ Custom Values Lists

▬ Collected VS. ACM Managed Attributes

▬ Hiding attributes

▬ Table options

Users and Identities

▬ Users and Identities Overview

▬ Directories

▬ Directory Groups

▬ Business Units

▬ Identity Data Collectors

▬ Unification Process

▬ Collecting Identities

▬ Authentication

Accounts, Roles and Entitlements

▬ Aveksa Admin roles

▬ Granular Aveksa Admin Privileges

▬ Rapid Application Onboarding

▬ Account Attributes

▬ Account Data Collectors

▬ Orphaned Accounts

▬ Entitlement Attributes

▬ Entitlement Data Collectors

▬ Application Roles

▬ Business Descriptions

▬ Collecting Entitlements

▬ Collecting multiple owners for resources

Roles

▬ Roles Overview

▬ Collecting Application Roles

▬ Roles module vs. BRM

Rules

▬ Rules Overview

▬ Rule Definitions

▬ Out of the box Rules

▬ Creating custom rules

▬ Rules logic

▬ Processing Rules

▬ Violations, Remediations and exceptions

▬ Out of the box and custom rules workflows

▬ Granular security for rules

Reviews

▬ Reviews Overview

▬ Creating Review Definitions

▬ Modifying reviews workflows

▬ Administering Reviews

▬ Performing Reviews

▬ Refreshing Reviews

▬ Watch closures

▬ Completing a Review and Reporting Results

Workflows, Notifications and Escalations▬ Workflows Overview

▬ Creating Workflows

▬ Out of the box templates

▬ Creating Notification templates

▬ Creating Escalations

▬ Viewing email logs

Dashboards and Reports

▬ Reports Overview

▬ Out of the box reports and charts

▬ Modify OOTB reports using the query tab

▬ Build Custom Reports and Charts

▬ Dashboard options

▬

Build and modify dashboards Access Request Manager

▬ Access Requests Manager Overview

▬ Custom Forms and controls (fields)

▬ Custom Buttons

▬ Naming policies and naming transforms

▬ Custom User and Entitlement Views

▬ Workflows, Notifications and Escalations

▬ Provisioning options

Provisioning with AFX

▬ Access Fulfillment Express Overview

▬ Deploying Access Fulfillment Express

▬ Importing AFX Connectors

▬ Configuring Connectors

▬ Configuring Endpoint capabilities

Capstone Structured Experience

▬ Complete end-to-end access review cycle

▬ Deploy change requests with automated

provisioning

▬ Publish final reports to simulation auditorsand executives

Additional Resources

▬ Community membership

▬ RSA Secure Care Online


13/81


RSA® Business Role ManagerCourse Description

OverviewThe RSA Business Role Manager eLearning module extends the capabilities of the IMG

product to include the ability to group users and entitlements into roles. The RSA BRM

eLearning module provides an overview of BRM components. Topics include terminology,

configuration, and role mining options to tailor the module to a customer’s needs .

Demonstrations illustrate the tasks involved in configuring, maintaining, and utilizing the

Business Role Manager module.

The course is comprised of lecture content as well as recorded product demonstrations to

illustrate the RSA BRM product in action.

AudienceRSA Identity and Access Management/Identity Management and Governance/RSA Via

Lifecycle and Governance administrators, implementers and other technical users who

need to configure, administer, or support the RSA Business Role Manager module.

Duration4 hours (eLearning)

Prerequisite Knowledge/SkillsCompletion of the RSA Identity Management and Governance (IMG) course (or former

RSA ACM Foundations course).


Enable the Roles option and Business Role Manager module

Understand the functionality and capabilities of the Roles and Business Role Managermodules

Understand Business Role Manager terminology Understand the differences between business, technical, and global roles Interpret role metrics are produced Create, configure and manage roles Create and configure role options Create and configure role sets Discover roles and entitlements

Define role membership rules

Manage organization roles for compliance to best practice principles Allow others to manage roles

AT-A-GLANCE

The RSA Business Role

Manager eLearning provides

instruction on the

administrative

responsibilities and

configuration options

associated with the RSA

Business Role Managermodule.






site:


CONTACT US:

Email:

[email protected]

Phone: 800-995-5095

Int’l: 781-515-7700

Fax: 781- 515-6630





Training Units


14/81


Course Outline

Business Role Manager Overview

▬ BRM Features

▬ Definition of a Role

▬ Benefits of using Roles in Access Governance

▬ Difference between Business Roles and

Technical Roles

Enable and Configure BRM

▬ How to enable BRM.

▬ Role configuration options

▬ Role management options

Create a Role

▬ Best practices for creating a role

▬ Definition of a birthright role

▬ How to create a role

▬ Definition of a role set

▬ How to create a role set

▬ How to add members to a role

▬ Role membership rules

▬ Role metrics

Discover Roles

▬ Benefit of role discovery

▬ Definition of top-down role modeling

▬ Demonstration of top-down role modeling

▬ Definition of bottom up role modeling

▬ Demonstration of bottom-up role modeling

Manage Roles

▬ Role management lifecycle

▬ Common indicators of role problems

▬ Using roles in entitlement reviews

▬ Interpreting role metrics


15/81

15

RSA® Data Access Governance BasicsCourse Description

OverviewThis eLearning course discusses the use of the RSA Data Access Governance module as a

tool to collect and manage user access to data resources. Topics include collection

configuration, access reviews, user access requests, and data resource ownership.

Recorded demonstrations (eLearning) reinforce the tasks involved in configuring,

maintaining, and utilizing the Data Access Governance module.

AudienceRSA Identity and Access Management/Identity Management and Governance

administrators, implementers and other technical users who need to configure,administer, or support the RSA IMG Business Role Manager module.

Duration2 hours (eLearning)

Prerequisite Knowledge/SkillsCompletion of the RSA Identity Management and Governance (IMG) Administration

course (or former RSA ACM Foundations course).

Course ObjectivesUpon successful completion of this course, participants should be able to: Enable the RSA Data Access Governance (DAG) module

Understand how RSA DAG and StealthBits® StealthAUDIT® work together to collect

data resource information

Manage reviews of resource owners and user access

Configure rules to support an organization’s user access policies

Configure and manage end user data access requests

Course Outline

Purpose and function of RSA Data Access Governance

▬ Use and benefits of RSA DAG

▬ Permission types

▬ DAG operations

RSA DAG Architecture

▬ Components and functions

▬ Data flows

Process and Workflows

▬ Data acquisition

▬ Review workflow

▬ Rules and rule processing

▬ End user data access requests

AT-A-GLANCE

The RSA Data Access

Governance Basics

eLearning course provides

instruction on the

administrative

responsibilities and

configuration options

associated with the RSAData Access Governance

module.






site:


CONTACT US:

Email:

[email protected]

Phone: 800-995-5095

Int’l: 781-515-7700

Fax: 781- 515-6630





Training Units


16/81


17/81


Course Outline

Product and Technology Overview

▬ High level description of RSA Authentication

Manager and its contribution to user

authentication

▬ Authentication as a foundation of security,

trust and confidence in digital identities

▬ RSA Authentication Manager system

components and communication

RSA SecurID Authentication

▬ RSA SecurID authentication options

▬ Concepts of strong user authentication

▬ Token technology – time synchronization,

authenticator types

Risk-Based Authentication

▬ Configuration and management of Risk-

based authentication

▬ Device fingerprinting and behavior data

collection and analysis

▬ Selecting assurance levels

Deployment and Administrative Structure

▬ Deployment planning and establishing an

administrative structure

Policy Management

▬ Defining and applying policies to the system

and Security Domains

- Password and Token policies

- Lockout and self-service policies

- Risk-based and Offline authentication

policies

System Administration

▬ Establishing and maintaining organizational

and administrative structures:

- LDAP Identity Sources

- Security Domains

- User and User Group structures

- Administrative roles and delegation

- Authentication Agents

Authenticator Management

▬ Managing RSA SecurID hardware tokens

▬ Software token deployment and installation

▬ Managing Risk-Based Authentication

▬ Managing On-Demand Authentication

Auditing, Reports and Troubleshooting

▬ RSA Authentication Manager report functions

▬ Report customization

▬

Troubleshooting procedures

Self-Service Management and Support

▬ Configurations for user self-service functions

▬ User account and authenticator management

and provisioning


18/81

18

RSA® Authentication Manager

Installation and ConfigurationCourse Description

OverviewThis course assumes that the student has attended the RSA Authentication

Manager Administration course or has equivalent operation and administrative

experience with RSA Authentication Manager – administrative tasks are not

covered as part of this course.

AudienceTechnical personnel who install, service and support RSA Authentication Manager

and RSA SecurID deployments.

Duration2 days

Prerequisite Knowledge/SkillsMicrosoft® Windows® or UNIX/Linux system administration; attendance in RSA

Authentication Manager Administration course, or equivalent v7.1 or v8

administration experience; Familiarity with virtual machine deployment onVMware.


Plan and perform the pre-installation, installation, and configuration tasks to

accomplish an RSA Authentication Manager virtual appliance installation in a

VMware environment

Configure RSA Authentication Manager system parameters

Configure and connect to external LDAP Identity Sources

Create redundant/failover RSA Authentication Manager replica servers and

understand the role and management of replica server instances

Install and configure RSA Authentication Agents for local workstation and webaccess protection

Perform an RSA Authentication Manager Web Tier installation to support user

self-service and risk-based authentication

AT-A-GLANCE

This course offers hands-on

training on the installation

and configuration of RSA

Authentication Manager,

Authentication Agents, WebTier, and other RSA

SecurID® system

components..


For an up-to-date schedule ofInstructor-led classes and other



site:


CONTACT US:

Email:

[email protected]

Phone: 800-995-5095

Int’l: 781-515-7700

Fax: 781- 515-6630




ED AMINS210 – Onsite Class

ED AM TRAIN UNIT – Training

Units


19/81


Course Outline

RSA Authentication Manager

System Architecture

▬ Primary and Replica instances

▬ Authentication Agents and communication

paths

▬ Identity Sources

▬ Firewall configurations

▬ Web Tier component

▬ RADIUS communication

Deployment Scenarios and Planning

▬ Deployment and Installation planning

▬ Using the right Authentication Agent

▬ Planning administrative support

▬ Using CT-KIP for software token deployment

RSA Authentication Manager Deployment

▬ Pre-Installation requirements and

considerations▬ Supported VMware environments and

features

▬ V8.1 Hardware Appliance deployment

▬ Deployment process and steps

▬ Post-deployment tasks

System Configurations

▬ Settings and configurations

- System-wide configurations

- Instance settings

- Console and dashboard personalization

Authentication Agent Configurations▬ Functions and features of representative

Authentication Agent installations for

Microsoft Windows and Linux operating

systems

▬ Configuring Agent software for local,

network and web access protection

▬ Handling node secret and sdconf.rec files

Replica Instances

▬ Strategies for dealing with primary instance

failures and replica promotion

▬ Creating replica packages

▬ Establishing preferred and failover servers in

Agent hosts

Web Tier Installation

▬ Requirements and installation process for the

Web Tier component

▬ Customizing the end user interface

System Utilities

▬ Using the Command-line Utility package

▬ Installing and configuring the Windows MMC

snap-in

▬ Managing Realm trusts

Credential Manager Configuration

▬ Setting up the Credential Manager for

provisioning

RADIUS Server Configuration

▬ RADIUS functions and capabilities

▬ Primary and Replica RADIUS servers

▬ Managing RADIUS users

RSA Authentication Manager Migration Overview

▬ Optional overview of the migration process

from version 6.1 to version 8 and/or version

7.1 to version 8

▬ This module is delivered if students are

planning to perform a migration in their

production system and are interested in the

general planning and steps involved in a

migration


20/81

20

RSA SecurID® Help Desk BasicsCourse Description

OverviewAn overview of RSA Authentication Manager and RSA SecurID authenticators and

authentication methods are presented, as well as how functions and controls are

accessed in the administrative interface. Instructor demonstrations of important

operations relating to typical end user cases reinforce the steps that Help Desk

representatives can take for troubleshooting and assisting their user population.

This course is useful for new representatives supporting RSA SecurID users as well

as a refresher course for representatives who infrequently work with RSA SecurID

support issues.

AudienceHelp Desk representatives who need to assist and support RSA SecurID users

Duration1 day

Prerequisite Knowledge/SkillsGeneral familiarity with system administration functions


Understand the high-level architecture and theory of operation of the RSA

SecurID product suite

Identify common authentication problem areas

Perform common user assistance tasks

Understand the use of the user Self-service capabilities

AT-A-GLANCE

This course provides the

fundamental information

about an RSA SecurID®

system deployment to assist

Help Desk representatives

respond to end users.






site:


CONTACT US:

Email:

[email protected]

Phone: 800-995-5095

Int’l: 781-515-7700

Fax: 781- 515-6630




ED AM TRAIN UNIT – Training

Units


21/81


Course Outline

The following modules are designed to support thecourse objectives:

RSA SecurID System Overview

▬ High level description of RSA SecurID and

RSA Authentication Manager system

components

▬ RSA authentication methods:

o Hardware and Software authenticators

o On-Demand Authentication

o Risk-Based Authentication

▬ Authentication process and data flow

Authentication Problem Areas

▬ Identifying and isolating user problems

▬ Common user errors

▬ Differentiating User vs Agent vs Server

problems

System Configurations

▬ Organizational structures – users, groups,

Security Domains and Identity Sources

▬ Authentication options and policies

Authenticator Operations

▬ Hardware tokens

▬ Software tokens

▬ On-demand codes

▬ Emergency and temporary codes

Monitors and Reports

▬ Using the Authentication Monitor

▬ Generating reports to track and user activity

User Troubleshooting

▬ Troubleshooting procedures

▬ Security considerations

Self-service Console

▬ User self-service functions

▬ Self-Service provisioning flow

▬ Troubleshooting user self-service problems


22/81

22

RSA® Authentication Manager 6.1 to

8.x MigrationCourse Descriptions

OverviewProduct functionality that is pertinent to the migration of v6.1 is discussed as well

as the process and considerations for migrating to a v8.x environment.

Note that this course discusses migration of “out-of-box” deployments and does

not address migration of customized APIs running under v6.1.

AudienceTechnologists who are responsible for an RSA SecurID system and intend on

migrating from RSA Authentication Manager v6.1 to v8.

Prerequisite Knowledge/SkillsFamiliarity with RSA SecurID technology and RSA Authentication Manager v6.1.

RSA Authentication Manager 6.1 to 8.0 Data MigrationThis course describes the features and functions that are new to RSA

Authentication Manager v8.x as well as how database objects and structures map

from v6.1 to v8.x. It details several deployment and migration scenarios and thesteps required to migrate v6.1 data to a v8.x installation.

Duration

Approximately 1 hour

Migrating RSA Authentication Manager v6.1 to a v8.1Hardware ApplianceThis course augments the data migration course (described above) and focuses on

the process and considerations for migrating to a version 8.1 hardware appliance

from v6.1.

DurationApproximately 15 minutes

This elearning course is available to customers at no charge.

If you are accessing RSA eLearning for the first time, please visithttp://powerlink.emc.com to establish an account.

If you already have an account through EMC Powerlink, go directly towww.emc.com/rsa-training to access this course.

AT-A-GLANCE

This eLearning course

guides the participant

through the steps to

accomplish a standard

migration from RSAAuthentication Manager

version 6.1 to version 8.x.





site:


CONTACT US:

Email:

[email protected]

Phone: 800-995-5095

Int’l: 781-515-7700

Fax: 781- 515-6630




23/81


RSA Authentication Manager 6.1 to 8.0Data Migration

Course ObjectivesUpon successful completion of this course,

participants should be able to:

Provide an overview of the fundamental

differences between RSA Authentication Manager

v6.1 and v8.x – features and functions

Describe the specific database objects that are

migrated between product versions and how they

are handled by the migration

Describe the pre-migration steps to prepare a

v6.1 database for migration

Describe the post-migration structures that can

be created in v8.x to contain and manage

migrated objects

Course Outline Comparison of v6.1/v8.x Architecture and

Administrative Structures

▬ Describes the general architecture and

compares differences/parallels between

product versions

▬ Describes the major areas of importance in

the v8.x data structures and how they map

to a v6.1 environment

▬ Describes terminology used in v8.x

Overview of the Migration Process

▬

High-level description of the methodologyfor approaching a migration

▬ Describes in detail how database objects are

mapped from version to version

Pre-Migration Preparation

▬ Describes the considerations and best

practices involved in preparing a v6.1

environment for migration — database

cleaning, creating/dismantling structures,

etc. and preparing a v8.x environment to

receive migrated information — what

decisions and elements should be made

before migration

Post-Migration Considerations

▬ Description of tasks that can be performed

after the completion of the migration

process

Migration of an RSA SecurID Appliance

▬ Describes the general process for migrating

data from a v6.1 RSA SecurID Appliance to

a v8 environment

Migrating RSA Authentication Managerv6.1 to a v8.1 Hardware Appliance

Course ObjectivesUpon successful completion of this course, participants

should be able to:

Understand a deployment architecture that

includes one or more v8.1 hardware appliances as

primary and/or Replica instances

Describe the migration process of migrating from

a v6.1 software or hardware appliance platform to

a v8.1 hardware appliance

Course Outline Overview of v8.1 Architecture

▬ Describes the architecture and deployments

options that include a v8.1 hardware

appliance


▬ Describes migration tasks involved with

migrating to a hardware appliance that are

over and above the tasks involved with data

migration alone

▬ Using the v6.1 Migration Assessment Tool

Migration Steps

▬ Describes the initial connections and setup of

a v8.1 hardware appliance

▬ Describes the steps involved with migration

from exporting v6.1 data to importing it into a

v8.1 hardware appliance.


24/81

24

RSA® Authentication Manager 7.1 to

8.x MigrationCourse Descriptions

OverviewProduct functionality that is pertinent to the migration is discussed as well as

virtual and hardware appliance deployment, Web Tier, and Risk-Based

Authentication options that are new in v8.x.

Note that these courses discuss migration of “out-of-box” deployments and do not

address migration of customized environments or APIs running under v7.1.

AudienceTechnologists who are responsible for an RSA SecurID system and intend on

migrating from RSA Authentication Manager v7.1 to v8.

Prerequisite Knowledge/SkillsFamiliarity with RSA SecurID technology and RSA Authentication Manager v7.1.

RSA Authentication Manager 7.1 to 8.0 Data MigrationThis course describes the features and functions that are new to RSA

Authentication Manager v8.x. It details several deployment and migrationscenarios and the steps required to migrate v7.1 data to a v8.x installation.

Duration

Approximately 1 hour

Migrating RSA Authentication Manager v7.1 to a v8.1Hardware ApplianceThis course augments the data migration course (described above) and focuses on

the process and considerations for migrating to a version 8.1 hardware appliance

from v7.1. The information in this course is appropriate for v7.1 deployments that

currently use hardware appliances as well as for migrations to v8.1 that will beginusing a hardware appliance for the first time.

Duration

Approximately 15 minutes

AT-A-GLANCE

This eLearning course

guides the participant

through the steps to

accomplish a standard

migration from RSAAuthentication Manager

version 7.1 to version 8.x.





site:


CONTACT US:

Email:

[email protected]

Phone: 800-995-5095

Int’l: 781-515-7700

Fax: 781- 515-6630



This elearning course is available to customers at no charge.

If you are accessing RSA eLearning for the first time, please visithttp://powerlink.emc.com to establish an account.

If you already have an account through EMC Powerlink, go directly towww.emc.com/rsa-training to access this course.


25/81


RSA Authentication Manager 7.1 to 8.0Data Migration

Course ObjectivesUpon successful completion of this course,

participants should be able to:

Provide an overview of the fundamental

differences between RSA Authentication Manager

v7.1 and v8 – features and functions

Describe the migration process

Describe the pre-migration steps to prepare for

v7.1 data export

Describe the post-migration tasks in a v8

environment

Course Outline Comparison of v7.1/v8 Architecture

▬ Describes the general architecture and

system components that are similar to v7.1

and those that are new to v8


▬ High-level description of the options and

methodology involved with migration

▬ Discusses approaches to minimize downtime

during migration

Migration Steps

▬ Discusses pre-migration preparations

▬ Describes the v8 deployment

▬

Describes installation of the RSAAuthentication Manager Migration Export

Utility

▬ Describes Basic and Advanced migration

options

▬ Considerations for RADIUS migration

Post-Migration Tasks

▬ Describes tasks to be performed after the

completion of the migration process

▬ Discusses rolling back a migration

Migration Assistance

▬ Describes troubleshooting information andhow to obtain further assistance from RSA

resources

Migrating RSA Authentication Managerv7.1 to a v8.1 Hardware Appliance

Course ObjectivesUpon successful completion of this course, participants

should be able to:

Understand a deployment architecture that

includes one or more hardware appliances as

primary and/or Replica instances

Describe the migration process of migrating from

a software or hardware appliance platform to a

v8.1 hardware appliance

Understand how to upgrade an existing supported

hardware appliance to be v8.x-capable

Course Outline Overview of v8.1 Architecture

▬ Describes the architecture and deployments

options that include a v8.1 hardware

appliance


▬ Describes migration tasks involved with

migrating to a hardware appliance that are

over and above the tasks involved with data

migration alone

Upgrading and Re-imaging an RSA SecurID

Appliance

▬ Describes the process to upgrade supported

RSA SecurID Appliance 3.0 equipment to

enable it to host a v8.x instance

Migration Steps

▬ Describes the steps involved with migration

from exporting v7.1 data to importing it into a

v8.1 hardware appliance.


26/81

26

Getting Started with Enterprise Risk

ManagementCourse Description

OverviewStudents will gain knowledge of the key RSA Archer ERM components through

presentations and hands-on exercises.

AudienceRisk management team members who will be using the RSA Archer Risk

Management solution to define, support, and maintain a risk management

initiative. This may include managers, team leads, and anyone involved in scoping

a risk project.

Duration2 days

Prerequisite Knowledge/SkillsFamiliarity with RSA Archer eGRC framework and a general familiarity with

organizational Risk concepts.


Explain basic Risk Management terminology and methodologies

Illustrate the structure of the RSA Archer Risk Management Solution

Define business requirements related to Risk Management

Begin the implementation process of an Enterprise Risk Management program

AT-A-GLANCE

This course provides an

overview of the concepts,

processes, and procedures

necessary to successfully

begin implementation of anEnterprise Risk Management

(ERM) system.





site:


CONTACT US:

Email:

[email protected]

Phone: 800-995-5095

Int’l: 781-515-7700

Fax: 781- 515-6630




ED ARCERM210 – Onsite Class

ED ARC TRAIN UNIT – Training

Units


27/81


Course Outline

Introduction to Risk Management

▬ What is Risk?

▬ General Enterprise Risk Management

Approach Overview

▬ Types of Risk

Digging Deeper

▬ Common Frameworks Overview

▬ Developing a Common Risk Taxonomy

▬ Elements of Risk Management

▬ Phases of Growth:

▬ Risk Identification

▬ Assessment

▬ Decision

▬ Treatment

▬ Monitoring

RSA Archer Risk Management Solution

▬ RSA Archer ERM Structure Components

▬ ERM Processes and Key Integrations with

Other Solutions

▬ How RSA Archer Maps to Common Risk

Frameworks

Top-Down Risk Assessment

▬ Discussion: Common Issues for Specific

Industries/Business Types

▬ Exercise: Risk Identification

▬ Exercise: Risk Assessment

▬

Exercise: Risk Decision▬ Exercise: Risk Treatment

▬ Exercise: Metrics Monitoring

▬ Exercise: Loss Monitoring

▬ Exercise: Overall Monitoring

Bottom-Up Risk Assessment

▬ Exercise: Create a new Risk Project

▬ Exercise: Complete Risk Assessments

▬ Exercise: Create reports based on new data

▬ Exercise: Bring in sample model data via Data

Import

▬ Exercise: Create dashboard that incorporates

model data’s impact on business


28/81

28

Getting Started with Policy and

Compliance ManagementCourse Description

OverviewStudents will gain knowledge of the key RSA Archer Policy and Compliance

Management components through presentations and hands-on exercises.

AudiencePolicy and Compliance management team members who will be using the RSA

Archer Policy and Compliance Management solution to define, implement, and

maintain a policy and compliance management initiative. This may include

managers, team leads, and anyone involved in consolidating policies and ensuring

compliance with authoritative sources.

Duration2 days

Prerequisite Knowledge/SkillsFamiliarity with the RSA Archer eGRC framework and a general familiarity with

policy and compliance concepts.


Explain basic Policy and Compliance Management issues and processes

Illustrate the structure of the RSA Archer Policy and Compliance Management

Solution

Begin the implementation process of a Policy and Compliance Management

program

AT-A-GLANCE


overview of the concepts,



begin implementation of aPolicy and Compliance

Management system.





site:


CONTACT US:

Email:

[email protected]

Phone: 800-995-5095

Int’l: 781-515-7700

Fax: 781- 515-6630




ED ARCPCM210 – Onsite class


Units


29/81


Course Outline

Introduction to Policy and Compliance

Management

▬ Top Policy and Compliance Management

Issues

▬ Policy and Compliance Processes in a

Nutshell

▬ Policy and Compliance Key Components

RSA Archer Policy Management Solution

▬ RSA Archer Interface

▬ RSA Archer Policy Structure Components

▬ Phased Implementation Approach

▬ Post-Implementation Processes

Policy Management Exercises

▬ Exercise: Analyze Existing Policy

▬ Exercise: Define Scope

▬ Extraction & Mapping

▬ Exercise: Policy Extraction

▬ Exercise: Control Standard Extraction &

Mapping

▬ Exercise: Format/Import Content

▬ Exercise: Perform a Gap Analysis

▬ Exercise: Import Provided Content

▬ Exercise: Approve a Policy Change

▬ Exercise: Policy Awareness Campaign

RSA Archer Compliance Management Solution

▬ Sarbanes-Oxley Act Concerns

▬ RSA Archer Compliance Structure

Components

▬ How Compliance is Rated

▬

Exception Requests Workflow

Compliance Management Exercises

▬ Exercise: Review Control Procedure Mapping

▬ Exercise: Assess a Process Control

▬ Exercise: Assess a Technical Control

▬ Exercise: Address Findings – Remediation

Plan

▬ Exercise: Address Findings – Exception

Request

Compliance Strategies

▬ Control-Based Compliance

▬ Asset-Based Compliance

▬ Compliance Testing Cycle

▬ Round Table Discussion

▬ Additional Resources


30/81


GRC OverviewCourse Description

Overview

This self-paced eLearning course introduces the general concepts of Governance,

Risk and Compliance (GRC) from a business perspective. It focusses on why GRC is

important to business and how GRC impacts each area of a business.

Audience- RSA Customers

DurationApproximately 30 minutes (e-Learning)

Prerequisite Knowledge/SkillsNone


Describe the elements that comprise Governance, Risk and Compliance Describe how GRC addresses business challenges Understand the impact of GRC on people and processes within the business

Course Outline Business pressures and risks

What is GRC?

Governance, Risk and Compliance strategies

How companies address GRC

Enterprise GRC

Stages of GRC adoption

GRC for IT organizations

Technology that supports GRC

AT-A-GLANCE

This e-Learning course

provides a general

introduction to Governance,

Risk, and Compliance

concepts.

This eLearning course is not

product specific.






site:


CONTACT US:

Email:

[email protected]

Phone: 800-995-5095

Int’l: 781-515-7700

Fax: 781- 515-6630




ED-ARC-TRAINUNIT – Training

Units


31/81

31

RSA Archer® AdministrationCourse Description

OverviewStudents will gain knowledge of the key RSA Archer platform components such as

applications, security management, and communication tools through

presentations and hands-on exercises. After taking this course, students will be

able to plan, configure, and manage the RSA Archer environment.

The subject matter in this course prepares students with the classroom component

recommended for the RSA Archer Certified Administrator certification.

AudienceArcher administrators who are responsible for building and managing the

RSA Archer eGRC product.

Duration4 days

Prerequisite Knowledge/SkillsNone

Course ObjectivesUpon successful completion of this course, participants should be able to: Navigate within the RSA Archer system

Configure the look and feel of the RSA Archer interface

Create or edit an application

Import data

Set up email notifications

Create data-driven events and calculated fields

Manage user access

Automate work streams

Complete a questionnaire

Perform a data feed

Search and report on data

Set up a dashboard

Migrate changes between environments

Identify additional support resources

AT-A-GLANCE


overview to the concepts,



design and administer the

RSA Archer platform.






site:


CONTACT US:

Email:

[email protected]

Phone: 800-995-5095

Int’l: 781-515-7700

Fax: 781- 515-6630




ED ARCADMIN210 – Onsite Class


Units


32/81


Course Outline

Introduction to RSA Archer

▬ RSA Archer Overview

▬ Introduction to the case study

General Navigation

▬ Interface components

▬ Managing content records

Configure the Appearance

▬ Managing Themes

▬ Managing the Appearance

Centralize and Organize Data

▬ Data structure

▬ Application Builder overview

▬ Inside Manage Applications

▬ General Application Properties

▬ Field Management

▬ Page Layout

▬ Navigation Menu

Import Data

▬ Using the Data Import Manager

Alert Users to Data Changes

▬ Creating Letterheads

▬ Managing Subscription Notifications

▬ Troubleshooting Tips

Optimize the User Experience

▬ Data-Driven Events

▬ Calculated Fields


Manage User Access

▬ Access Control Basics

▬ User Accounts

▬ Access Roles

▬ Groups

▬ Record Permissions

▬ Private Fields


Automate Work Streams

▬ Configure a two-stage workflow

Questionnaires

▬ Question Library Overview

▬ Questionnaire Creation Process

▬ Completing a Questionnaire

Integration Options

▬ Data Feed Manager

Search and Report on Data

▬ Quick Search

▬ Advanced Search

▬ Statistics Search and Chart Options

▬ Reporting

Communicate Information to Stakeholders

▬ iViews

▬ Dashboards

▬ Workspaces

▬ Additional Configuration Options

Packaging for Production

▬ Creating Packages

▬ Installing Packages

▬ Advanced Package Mapper

Design Best Practices

▬ Field Design Tips

▬ Application Layout Tips

▬ Data-Driven Event Tips

Application Creation Case Study

▬ Hands-on exercise in which participants are

challenged to build a best-in-class application

with minimal assistance

Course Summary

▬ Customer Support Options

▬ Certification Exam Information


33/81

33

RSA Archer® Advanced AdministrationCourse Description

OverviewThroughout the course, students will be presented with a diverse collection of real-

world governance, risk, and compliance problems and be shown and guided

through the recommended steps involved in solving these pain points by using the

features available in the RSA Archer eGRC Suite.

Extensive hands-on labs reinforce the tasks involved in designing and automating

GRC processes and extending the value of the RSA Archer eGRC Suite throughout

the organization. After completing this class, students will be prepared to use the

RSA Archer eGRC Suite to solve an extensive array of GRC problems and meet thebusiness requirements of various enterprise stakeholders.

AudienceGovernance, risk, and/or compliance professionals, business owners, or IT

personnel who need to automate and streamline existing processes, integrate the

RSA Archer platform with third-party systems, or deliver assessments across the

enterprise.

Duration4 days

Prerequisite Knowledge/SkillsPrevious experience creating applications within the RSA Archer product or

successful participation in the standard RSA Archer Administration course.


Create a custom, multi-stage workflow process that automates a manual

process

Import existing information from a legacy system into RSA Archer applications

and questionnaires

Integrate the RSA Archer product with third-party systems and data sources to

consolidate enterprise information

Design best-practice assessment campaigns to measure compliance across the

organization

Construct complex search criteria to locate key information and identify data

trends

Visually showcase compliance with industry regulations through reports and

dashboards

Alert organization stakeholders through scheduled report distributions

Export RSA Archer data into pre-formatted, professional-looking report

templates

AT-A-GLANCE

This course provides hands-

on training on the

administration,

configuration and best-

practice deployment of the

RSA Archer Platform.






site:


CONTACT US:

Email:

[email protected]

Phone: 800-995-5095

Int’l: 781-515-7700

Fax: 781- 515-6630




ED ARCADVADM210 – Onsite

Class


Units


34/81


Course Outline

Streamlining GRC Processes — Day One

▬ Replicating a multi-stage workflow to

transfer a manual, paper-based process to

an automated, online tool

▬ Constructing a scalable access control

framework for enabling end users to

participate in GRC processes

▬ Automating and manipulating data through

calculations to support enhanced data

analytics and reduce data entry time

Integrating External Data — Day Two

▬ Transferring leveled, document-centric

policies into a data-centric format in the RSA

Archer Platform

▬ Using a data feed targeting database

sources to quickly transfer legacy data to a

centralized system

▬ Creating a data feed to access an RSS

source and retrieve the information into an

RSA Archer application

▬ Transferring data between RSA Archer

applications to support data trending and

reduce manual effort

Demonstrating Compliance – Day Three

▬ Importing compliance questions into RSA

Archer’s global question library

▬ Creating an assessment campaign to

demonstrate compliance with internal and

external regulations

▬ Managing question scoring and findings

generation to better understand the risk

impact to the organization

▬ Referencing existing assessment responses

in future assessments

Communicating GRC Data – Day Four, Part I

▬ Generating real-time reports across distant

data relationships to provide greater insights

into GRC processes

▬ Designing a user-friendly dashboard and

interface to clearly communicate the posture

of various business units

▬ Delivering snapshot reports on a set schedule

to inform key stakeholders of the current

status

▬ Exporting RSA Archer data to email and Word

templates to generate professional-looking,

document-based reports for senior

management

▬ Publishing RSA Archer data to external

databases

Maintaining the System – Day Four, Part II

▬ Discussing resources for the most current

installation and sizing recommendations

▬ Configuring instance settings via the Archer

Control Panel

▬ Accessing and reading log files

▬ Troubleshooting common RSA Archer issues

to ensure effective system operations


35/81

35

RSA Archer® Solutions Overview Course Description

OverviewThis self-paced, interactive e-Learning course provides an introduction to the RSA

Archer Platform and its application to the management of Governance, Risk, and

Compliance in an organization. RSA Archer’s Solution modules are described and

use cases discussed for Out-of-the-Box applications.

AudienceRSA Customers

RSA PartnersRSA Internal Staff

DurationApproximately 20 minutes (e-Learning)

Prerequisite Knowledge/SkillsStudents should be familiar with basic principles of GRC (Governance, Risk, andCompliance).


Understand Governance, Risk, and Compliance (GRC) and its organizational

impact. Describe the RSA Approach and its Business Value. Summarize RSA Archer Solution Areas. Reference and describe common RSA Archer Use Cases. Describe each RSA Archer Solution module and summarize key fe

Documents

h12172 Ds Rsa Education Services Catalog