GX, LX, RX - Lexus: New Luxury Cars and SUVs from Lexus USA

00505–09LWB-LUV 7/08

2009

GX, LX, RX

WARRANTY AND SERVICES GUIDE

Owner Amenities | Warranty Information | Maintenance Requirements

THE PURSUIT OF PERFECTION.

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Lexus recommends having mainte-nance and repairs for your vehicleperformed by an authorized Lexusdealership. To locate your nearestauthorized Lexus dealership, contactLexus Customer Satisfaction at(800) 255-3987 or log on towww.lexus.com.

AUTHORIZEDDEALERSHIPMAINTENANCE ANDREPAIRS


From everyone at Lexus, thank youfor purchasing one of our vehicles.Your Lexus is designed to deliveruncompromising luxury and perform-ance. We are committed to providingyou with an ownership experiencethat is second to none, and we lookforward to serving you in the yearsahead. Welcome to the Lexus family!

Taking Delivery of Your New LexusAs you take delivery of your new vehicle, there are some importantservices you should know about.These include:

Lexus Personalized Settings: Yourvehicle includes a variety of electronicfeatures that can be personalized toyour preferences. For example, doorscan be programmed to remain lockedwhen you shift into “Park.” See yourdealer for details.

Pre-Delivery Service: Your dealershiphas performed a thorough service toprepare your vehicle for delivery. Thisincludes initializing certain electronicfeatures, such as the one-touch powerwindows.

Scheduled Maintenance: Your vehi-cle requires maintenance every sixmonths or 5,000 miles, whichevercomes first. See page 44 for details.

Dealership Service Department:Your service department is commit-ted to helping you keep your Lexusperforming at its best. Your dealer willprovide you with the department’shours of operation, appointment procedures and information on anyspecial services.

Warranty Coverage: Your Lexus iscovered by one of the finest warran-ties in the industry. See page 15 for asummary of coverages.

Roadside Assistance: Roadside assis-tance is provided for 48 months fromyour vehicle’s in-service date, regard-less of mileage. See page 5 fordetails.

Again, thank you for choosing Lexus.We wish you many years of safe andpleasurable driving.

WELCOME TO THE LEXUS FAMILY

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TABLE OF CONTENTS

OWNER AMENITIES

Complimentary ServicesFirst Scheduled Maintenance Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Second Scheduled Maintenance Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Loaner Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Travel Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Roadside Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Other Benefits and AssistanceQuality Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Vehicle Service History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Vehicle Service Agreements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Additional Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Body Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

WARRANTY INFORMATION

IntroductionIf You Need Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

The Lexus Commitment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Warranty Coverages at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Your Warranties in DetailGeneral Warranty Provisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

New Vehicle Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

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Federal Emission Control Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

California Emission Control Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Tire Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Your ResponsibilitiesOperation and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Obtaining Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

MAINTENANCE INFORMATION

IntroductionThe Importance of Scheduled Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Maintenance and Lexus Warranty Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Lexus Dealership Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 1.

General Maintenance and Regular Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Scheduled Maintenance LogDetermining Your Maintenance Interval: Months vs. Mileage . . . . . . . . . . . . . . . . . . 44

Complimentary First Scheduled Maintenance Service . . . . . . . . . . . . . . . . . . . . . . . . . 44

Complimentary Second Scheduled Maintenance Service . . . . . . . . . . . . . . . . . . . . . . 44

Scheduled Maintenance Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Explanation of Maintenance Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Vehicle Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 1.

INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

TABLE OF CONTENTS

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COMPLIMENTARY SERVICES

To help ensure that your ownershipexperience is pleasant, convenientand trouble-free, Lexus provides youwith a variety of complimentary ser-vices. These services are describedon the following pages. Other valu-able owner benefits are described inthe section entitled “Other Benefitsand Assistance” beginning on page 7.

First Scheduled Maintenance Service: 30 Days or 1,000 MilesLexus provides your first scheduledmaintenance service at no charge.The service is performed at 30 daysor 1,000 miles, whichever occurs first,and includes these items:

• Inspect body/chassis

• Check for fluid leaks

• Road-test vehicle

• Program Lexus PersonalizedSettings, if requested

What are Lexus PersonalizedSettings?Your vehicle includes a variety ofelectronic features that can be pro-grammed to your preferences. Forexample, doors can be programmedto remain locked when you shift into“Park.” (For more information, see the“Customizable Features” section of

the Specifications chapter in yourOwner’s Manual.) Programming ofthese features is performed once atno charge, provided you obtain theservice at the 30-day/1,000-milescheduled maintenance service.Programming of your Lexus Personal-ized Settings requires special equip-ment and may be performed only byan authorized Lexus dealership.

Second ScheduledMaintenance Service: Six Months or 5,000 MilesLexus also provides your secondscheduled maintenance service at nocharge. The service is performed atsix months or 5,000 miles, whicheveroccurs first, and includes these items:

• Replace engine oil and oil filter;reset reminder light

• Rotate tires

• Visually inspect brake pads androtors

• Road-test vehicle

If you drive primarily on dirt roads ordusty roads or if you drive primarilywhile towing, additional items areincluded in this service. See page 46 for details.

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Loaner VehicleIf your vehicle must be kept overnightat a Lexus dealership for a warranty-covered condition that requires morethan eight hours to repair, Lexus willprovide you with a complimentaryloaner vehicle for up to five days.

Travel ProtectionLexus will reimburse for a rental carfor up to five days and for overnightlodging for up to three nights (not toexceed $200 per night) if all of thefollowing occur:

• Your vehicle becomes inopera-ble or unsafe to drive when youare more than 100 miles fromhome.

• Your vehicle’s malfunction iscaused by a warranty-coveredcondition.

• Repairs will take longer thaneight hours to complete.

To obtain reimbursement for rentalcar and lodging expenses, contact aLexus dealership service consultant.

Roadside AssistanceLexus roadside assistance coverage is for 48 months from your vehicle’sin-service date, regardless of mileage.Coverage is provided 24 hours a day,365 days a year, for vehicles operatedin the United States, U.S. territoriesand Canada. Assistance is adminis-tered through the AmericanAutomobile Association.

Services Provided• Roadside services such as bat-

tery jump-start, tire change andfuel delivery.

• Towing to the nearest Lexusdealership (or an alternate repairfacility, if necessary).

• Assistance in locating alternatetransportation and lodging.

How to Get HelpTo obtain roadside assistance, takethe following steps:

1) Call (800) 25-LEXUS (800/255-3987).

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2)Have as much of the followinginformation as possible:

• Vehicle identification number(located on the driver’s-side corner of the dashboard, underthe window)

• Owner’s name and homeaddress

• Vehicle license plate number

• Location of vehicle, including the nearest major intersection

3)To determine your location, the dis-patch operator will ask you for thearea code and first three digits ofthe phone number from which youare calling. If you are calling fromyour cellular phone:

• Obtain a phone number from atelephone near your location; or

• Call directory assistance andobtain the phone number of anearby business; or

• Call the local cellular operatorand ask for the area code andprefix of the cell you are in.

If you are unable to obtain the areacode and prefix for the area youare calling from, give the name ofthe city you are calling from.

4) Wait at your vehicle or in a nearbysecure location for the roadsideassistance provider to arrive.

Additional CoverageAfter your roadside assistance cover-age expires, you may join a motorclub created exclusively for Lexusowners. Benefits include roadsideassistance coverage, a trip-planningservice and discounts on travel and dining. For further information, call(800) 25-LEXUS.

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Quality ControlYou may have noticed a few miles onthe odometer when you took deliveryof your Lexus. This mileage is a resultof the comprehensive process used toensure the quality of your vehicle. Thisprocess includes extensive inspec-tions during and after production. Thefinal inspection takes place at the sell-ing dealership and includes a road-test conducted by a trained Lexustechnician.

If you’d like to know more aboutLexus quality-control procedures, aska Lexus dealership service consultant.

Vehicle Service HistoryWhen you have your vehicle servicedat a Lexus dealership, your serviceinformation is recorded in the LexusNational Service History database.This is the first database of its kind inthe automotive industry. It can be

accessed by any Lexus dealership inthe United States — a great conven-ience if you relocate or need to haveyour vehicle serviced while traveling.

Vehicle Service AgreementsIf you plan to keep your vehicle forseveral years or if you accumulatemileage quickly, you may want to pur-chase a Lexus vehicle service agree-ment. These agreements cover thecost of specific repairs beyond thefactory warranty period. They alsocover services such as towing, substi-tute transportation and lodging tominimize your inconvenience shouldyour vehicle require repair. Lexusvehicle service agreements are avail-able with a variety of coverageoptions. A Lexus dealership salesconsultant can help you select theplan that’s best for you.

Other Benefits and Assistance

OTHER BENEFITS AND ASSISTANCE

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OTHER BENEFITS AND ASSISTANCE

Additional KeysIf you require additional keys, call orvisit an authorized Lexus dealership.You will need to provide the dealer-ship with your vehicle’s key code(found on the key number plate pro-vided with your original set of keys). In most cases, new keys can be readywithin five business days.

Body RepairsIf you’re involved in a collision, youwant your vehicle to be returned to its pre-accident condition whenrepaired. That’s why it is important tomake sure repairs are made only withGenuine Lexus Parts. Some repairshops and insurance companies maysuggest using imitation or salvagedparts to save money. However, theseparts do not meet Lexus’ high stan-dards for quality, fit and corrosionresistance. In addition, imitation andsalvaged parts (and any damage orfailures they may cause) are not cov-ered by any Lexus warranty.

The best way to ensure that your vehi-cle is repaired with Genuine LexusParts is to take it to a Lexus dealer-ship. Each dealership works withselected collision repair centers thatmeet Lexus’ strict requirements fortraining, equipment, quality and cus-tomer satisfaction. These repair cen-ters use Genuine Lexus Parts exclu-sively in the repair of Lexus vehicles.

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Both Lexus and your Lexus dealer arededicated to serving your automotiveneeds. Your complete satisfaction isour first priority. Should you have aproblem or concern, please take thefollowing steps to ensure the quickestpossible response:

Step 1Discuss the situation with a dealershipmanager, such as the service manag-er or customer satisfaction manager.If necessary, ask the dealership owneror general manager for assistance. Inmost cases, a satisfactory solution canbe reached at this step.

Step 2If the dealership does not addressyour concern to your satisfaction, callthe Lexus Customer SatisfactionDepartment at (800) 25-LEXUS(800/255-3987). In Canada, call(800) 26-LEXUS (800/265-3987). In Mexico, call 95-1-310-328-2075.If you are hearing- or speech-impaired, call (800) 443-4999(TDD).

You may also write to us at:

Lexus Customer SatisfactionDepartmentP.O. Box 2991Torrance, CA 90509-2991

Whether calling or writing, pleaseprovide the following information:

• Vehicle identification number(located on the driver’s side cor-ner of the dashboard, under thewindow)

• Current vehicle mileage

• Name of your selling and servic-ing Lexus dealerships

• Your day and evening telephonenumbers

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IF YOU NEED ASSISTANCE

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Step 3If your concern has still not beenresolved to your satisfaction, Lexusoffers additional assistance through:

National Center for DisputeSettlement (NCDS)P.O. Box 457Mt. Clemens, MI 48046(866) 272-4872

Important: You must use NCDS priorto exercising rights or seeking reme-dies available to you through a courtaction pursuant to the Magnuson-Moss Warranty Act. In addition, youmust use NCDS if you are required todo so prior to exercising certain rightsor seeking certain remedies availableunder the Lemon Laws of your state.See the Lemon Law Guide for specificrequirements applicable in your state.

However, if your state law permits andif you choose to exercise rights andseek remedies that are not created bythe Act, you need not use NCDS.

NCDS Arbitration

What is the Dispute SettlementProgram?This program consists of local profes-sionals who are trained and experi-enced in arbitration. The arbitrator(s)appointed by NCDS will arbitrateyour case by reviewing the facts youpresent; having the vehicle inspected,if necessary; and promptly renderinga fair and equitable decision.

How much will it cost?The service is provided at no cost to you. It is part of Lexus’ effort topromptly and equitably resolve yourconcerns. The decision-maker is animpartial third party. The decision ofthe arbitrator(s) is binding on Lexusbut not on you.

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What types of disputes are eligible?NCDS resolves disputes involvingLexus product reliability and warrantyperformance that arise during thegreater of 1) four years or 50,000miles from the vehicle’s in-servicedate, whichever is earlier; or 2) theapplicable provision of the Lexus NewVehicle Limited Warranty. However,NCDS will not arbitrate 1) claimsinvolving a vehicle used primarily forcommercial purposes unless theLemon Laws of your state cover vehi-cles used for commercial purposes;or 2) claims that an air bag failed todeploy or deployed when it shouldnot have; or 3) disputes regardingfires and/or accidents and/or theft.Since there are other additionalexclusions, please contact NCDS for further information on eligibilityguidelines. You must file a request for arbitration with NCDS within sixmonths of the expiration of the eligi-bility period, provided the concern or alleged defect was brought to theattention of Lexus or one of its dealersduring the eligibility period.

How long is the arbitrationprocess?The entire process — from the timeNCDS receives your request for arbi-tration to the arbitrator’s decision — is designed to take no more than 40days. A decision may be delayed if:

• You fail to provide certain infor-mation required by NCDS.

• You fail to make your vehicleavailable for inspection byNCDS in a timely manner (if an inspection is required).

How do I request arbitration?To initiate arbitration, you must com-plete an NCDS customer claim formand mail it to NCDS. A claim form is included in the Lemon Law Guidelocated in your vehicle, or you mayrequest a form by calling NCDS at(866) 272-4872. When you call,please have ready your vehicle identi-fication number (VIN), the names ofyour selling and servicing dealerships,and the current mileage on yourLexus.

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In addition to completing the cus-tomer claim form, please provideNCDS with the following information:

• Vehicle year, make, model, VIN,mileage and date of purchase.

• A brief description of your com-plaint and the actions you havetaken to resolve it.

• What action or remedy youbelieve would resolve your problem.

If you are seeking reimbursement forrepairs or incidental expenses, pleaseprovide copies of applicable receipts.

Send your request to:

National Center for Dispute SettlementP.O. Box 457Mt. Clemens, MI 48046

Upon receipt of your request, NCDSwill contact you regarding the statusof your case and supply you withadditional details about the program.

How does the arbitrationprocess work?When NCDS receives your request,it will be forwarded to the Lexus areaoffice for response.

At the request of either party or thearbitrators, NCDS may schedule atechnical inspection. This may includean inspection of the vehicle by anindependent technical expert with aLexus representative present. Thetechnical expert will forward his orher evaluation to NCDS.

An oral hearing will be held prior to a decision being rendered. At thishearing, all relevant evidence isadmissible. You and a Lexus repre-sentative will present both sides of the case to the NCDS arbitrator(s).You will each be given an equalopportunity to give testimony andprovide documents. Then you willeach be given an opportunity forrebuttal. After considering all testimo-ny and documents, the arbitrator(s)will review the applicable legal stan-dards and render a decision within 10 days.

A settlement satisfactory to all partiesmay be negotiated at any time duringthe process.

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What types of decisions are ren-dered, and how do I know ifLexus will abide by the decisionof the arbitrator(s)?Arbitrated decisions are based onwhat the arbitrator(s) believe to befair and equitable after applying theappropriate legal standards. Remediesinclude but are not limited to repairs;reimbursement for repairs and inci-dental expenses, such as towing costs;and repurchase or replacement ofyour vehicle.

The decision of the arbitrator(s) isbinding on Lexus but not on you.Lexus must comply with the decisionshortly after it is rendered, usuallywithin 30 days of your acceptance of the decision. NCDS will contactyou within 10 days of scheduled compliance to ensure that Lexus has complied in a timely manner.

Are there limits to the scope of arbitrated decisions?Arbitrated decisions do not include:

• Attorney fees

• Punitive damages

• Multiple damages

• Consequential damages, otherthan incidental damages that youmay be entitled to under law

What other recourse do I have?If you are dissatisfied with the arbitra-tor’s decision or Lexus’ compliance,you may pursue any other legal reme-dies available to you, including smallclaims court. You should be awarethat the decision of the arbitrator(s) is admissible as evidence in any legalproceedings concerning your vehicle.

Is the Dispute SettlementProgram subject to change?The information in this booklet aboutthe program is correct as of the dateof printing. However, the programmay be changed without notice.Contact the Lexus CustomerSatisfaction Department at (800)255-3987 for the most current information concerning the DisputeSettlement Program.

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You have purchased one of the finestvehicles built in the world today, and itis backed by one of the finest war-ranties in the industry. This excellentwarranty coverage demonstrates notonly our confidence in Lexus vehicles,but also our commitment to everyLexus customer. We’re dedicated toensuring that you enjoy exceptionalquality, dependability and peace ofmind throughout your ownershipexperience.

To further demonstrate our commit-ment to our customers’ satisfaction,occasionally we may establish a special policy adjustment to pay forspecific repairs that are no longercovered by warranty. When we estab-lish such a policy adjustment, we maildetails to all applicable owners onrecord. That’s why it is important tosend in the card at the back of thisbooklet if you change your address or if you have purchased your Lexusfrom a previous owner.

You’ve made a wise decision to pur-chase a Lexus. Your vehicle deliversworld-class luxury and performance,

along with an unparalleled commit-ment from Lexus to ensuring your sat-isfaction. You can be confident — aswe are — that you’ll enjoy owning yourLexus as much as you enjoy driving it.

All warranty information is the latestavailable at the time of publicationand, with the exception of the emis-sion control warranties, is subject tochange without notice.

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THE LEXUS COMMITMENT

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This section of the Warranty andServices Guide describes theterms of Lexus warranty cover-age as well as general ownerresponsibilities. The section be-ginning on page 39 describesyour vehicle’s maintenancerequirements. Be sure to reviewthis information carefully, sinceproper maintenance is requiredto ensure that warranty coverageremains intact.


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WARRANTY COVERAGES AT A GLANCE

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Who Is the WarrantorThe warrantor for these limited war-ranties is Lexus, a division of ToyotaMotor Sales, U.S.A., Inc., 19001 SouthWestern Avenue, Torrance, California90509-2991, a California corpora-tion.

Which Vehicles Are CoveredThese warranties apply to 2009model-year Lexus luxury utility vehi-cles, excluding hybrid models, regis-tered and normally operated in theUnited States, U.S. territories andCanada. Warranty coverage is auto-matically transferred at no cost tosubsequent vehicle owners.

Multiple WarrantyConditionsThis booklet contains warranty termsand conditions that may vary depend-ing on the part covered. A warrantyfor specific parts or systems, such asthe Powertrain Warranty or EmissionPerformance Warranty, is governedby the coverage set forth in that war-ranty as well as the General WarrantyProvisions.

When Warranty BeginsThe warranty period begins on thevehicle’s in-service date, which is the first date the vehicle is eitherdelivered to an ultimate purchaser,leased, or used as a company car or demonstrator.

Repairs Made at No ChargeRepairs and adjustments covered bythese warranties are made at nocharge for parts and labor.

Parts ReplacementAny needed parts replacement will bemade using new or remanufacturedparts. The decision whether a partshould be repaired or replaced will bemade by the servicing Lexus dealer-ship and/or Lexus. Parts scheduled tobe replaced as required maintenanceare warranted until their first replace-ment only.

Note: Lexus remanufactured partsmeet or exceed all factory standardsfor safety, quality and reliability.

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GENERAL WARRANTY PROVISIONS

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LimitationsThe performance of necessaryrepairs and adjustments is the exclu-sive remedy under these warrantiesor any implied warranties. Lexus doesnot authorize any person to create forit any other obligation or liability inconnection with this vehicle.

Any implied warranty of merchant-ability or fitness for a particular purpose is limited to the duration of these written warranties. Somestates do not allow restrictions on howlong an implied warranty lasts, so thislimitation may not apply to you.

Your Rights Under State LawThese warranties give you specificlegal rights. You may also have otherrights that vary from state to state.

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GENERAL WARRANTY PROVISIONS

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Basic WarrantyThis warranty covers repairs andadjustments needed to correctdefects in materials or workmanshipof any part supplied by Lexus, subjectto the exceptions indicated under“What Is Not Covered” on pages19–20.

Coverage is for 48 months or50,000 miles, whichever occurs first,with the exception of wheel alignmentand wheel balancing, which are cov-ered for 12 months or 20,000 miles,whichever occurs first.

Powertrain WarrantyThis warranty covers repairs neededto correct defects in materials orworkmanship of any component listedhere and supplied by Lexus, subject tothe exceptions indicated under “WhatIs Not Covered” on pages 19–20.

Coverage is for 72 months or70,000 miles, whichever occurs first.

EngineCylinder block and head and all internal parts, timing belt and cover,flywheel, oil pan, water pump, fuelpump, engine mounts, engine controlcomputer, seals and gaskets.

Transmission and TransaxleCase and all internal parts, torqueconverter, clutch cover, mounts,engine control computer, seals and gaskets.

Front-Wheel-Drive SystemDrive shaft, axle, hub, bearings, sealsand gaskets.

Rear-Wheel-Drive SystemDifferential carrier assembly, driveshaft, axle carrier, axle case, axlebearing, axle shaft, seals and gaskets.

Restraint Systems WarrantyThis warranty covers repairs neededto correct defects in materials orworkmanship of any seatbelt or airbag system supplied by Lexus, subjectto the exceptions indicated under“What Is Not Covered” on pages19–20.

Coverage is for 72 months or70,000 miles, whichever occurs first.

For vehicles sold and registered inKansas, the warranty for seatbelts andrelated components is 10 years,regardless of mileage.

WHAT IS COVERED AND HOW LONG


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Corrosion PerforationWarrantyThis warranty covers repair orreplacement of any original bodypanel that develops perforation fromcorrosion (rust-through), subject tothe exceptions indicated under “WhatIs Not Covered” on pages 19–20.

Coverage is for 72 months, regard-less of mileage.

For information on how to protectyour vehicle from corrosion, see thesection entitled “Service Proceduresand Specifications — Body” in theOwner’s Manual.

TowingWhen your vehicle is inoperable dueto failure of a warranted part, towingservice to the nearest authorizedLexus dealership is covered.

This warranty does not cover damageor failures resulting directly or indi-rectly from any of the following:

• Fire, accidents or theft

• Abuse or negligence

• Misuse — for example, racing or overloading

• Improper repairs

• Alteration or tampering, includ-ing installation of non-GenuineLexus Accessories

• Lack of or improper mainte-nance, including use of fluidsother than those specified in the Owner’s Manual

• Installation of non-GenuineLexus Parts

• Airborne chemicals, tree sap,road debris (including stonechips), rail dust, salt, hail, floods,wind storms, lightning and otherenvironmental conditions

• Water contamination

WHAT IS NOT COVERED



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This warranty also does not cover thefollowing:

TiresTires are covered by a separate war-ranty provided by the tire manufac-turer. See page 34.

Normal Wear and TearNoise, vibration, cosmetic conditionsand other deterioration caused bynormal wear and tear.

Maintenance Expense*Normal maintenance services such as engine tune-ups; replacement offluids and filters; lubrication; cleaningand polishing; replacement of sparkplugs and fuses; and replacement ofworn wiper blades, brake pads/liningsand clutch linings.

Vehicles With Altered OdometerFailure of a vehicle on which theodometer has been altered so thatactual vehicle mileage cannot bereadily determined.

Vehicles With Unknown VehicleIdentification NumberAny vehicle for which the original factory-assigned vehicle identificationnumber cannot be determined.

Salvage or Total-Loss VehiclesAny vehicle that has ever been issueda “salvage” title or similar title underany state’s law; or has ever beendeclared a “total loss” or equivalent by a financial institution or insurer,such as by payment for a claim in lieuof repairs because the cost of repairsexceeded the cash value of the vehi-cle. This exclusion does not apply tothe emission control warranties.

Incidental DamagesIncidental or consequential damagesassociated with a vehicle failure. Suchdamages include but are not limitedto inconvenience; the cost of trans-portation, telephone calls and lodg-ing; the loss of personal or commer-cial property; and the loss of pay orrevenue.



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*Lexus provides the first two scheduled maintenance services at no charge. See page 4 for details.


If a dispute arises regarding your warranty coverage, please follow the steps described on pages 9–10. Please note that you must use theNational Center for DisputeSettlement before seeking remediesthrough a court action pursuant to theMagnuson-Moss Warranty Act. Youmay also be required to use theNational Center for DisputeSettlement before seeking remediesunder the Lemon Laws of your state.For the requirements applicable toyour state, see the appropriate pageof the Lemon Law Guide located inyour vehicle.

DISPUTE RESOLUTION



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Disclaimer of ExtraExpenses and DamagesThe performance of necessaryrepairs and adjustments is theexclusive remedy under this war-ranty or any implied warranty.Lexus does not authorize anyperson to create for it any otherobligation or liability in connec-tion with this vehicle. Lexus shallnot be liable for incidental orconsequential damages resultingfrom breach of this written war-ranty or any implied warranty.

Any implied warranty of mer-chantability or fitness for a partic-ular purpose is limited to theduration of this written warranty,except in states where this limita-tion is not allowed.


Emission Defect WarrantyLexus warrants that your vehicle:

• Was designed, built andequipped to conform at the timeof sale with applicable federalemissions standards.

• Is free from defects in materialsand workmanship that maycause the vehicle to fail to meetthese standards.

Federal regulations require that thiswarranty be in effect for two years or24,000 miles from the vehicle’s in-service date, whichever occurs first.However, under the terms of the BasicWarranty, Lexus provides coverage of four years or 50,000 miles, which-ever occurs first. Specific componentsmay have longer coverage under theterms of the Powertrain Warranty.Additionally, components marked“8/80” in the parts list on pages23–24 have coverage of eight yearsor 80,000 miles, whichever occursfirst.

Emission PerformanceWarrantySome states and localities have estab-lished vehicle inspection and mainte-nance (I/M) programs to encourageproper vehicle maintenance. If anEPA-approved I/M program is inforce in your area, you are eligible for Emission Performance Warrantycoverage.

Under the terms of the EmissionPerformance Warranty and federalregulations, Lexus will make all nec-essary repairs if both of the followingoccur:

• Your vehicle fails to meet appli-cable emissions standards asdetermined by an EPA-approvedemissions test.

• This failure results or will result insome penalty to you — such as afine or denial of the right to useyour vehicle — under local, stateor federal law.

This warranty is in effect for two yearsor 24,000 miles from the vehicle’s in-service date, whichever occursfirst. Additionally, componentsmarked “8/80” in the parts list onpages 23–24 have coverage of eightyears or 80,000 miles, whicheveroccurs first.

WHAT IS COVERED AND HOW LONG


FEDERAL EMISSION CONTROL WARRANTY

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These warranty obligations do notapply to failures or noncompliancecaused by:

• The use of replacement parts not certified in accordance withaftermarket parts certificationregulations.

• The use of replacement parts notequivalent in quality or design tooriginal equipment parts.

Provisions under the “What Is NotCovered” section of the New VehicleLimited Warranty also apply to thiswarranty.

Air/Fuel Metering System• Air/fuel ratio feedback control

system

• Cold-start enrichment system

• Deceleration control system

• Electronic fuel injection systemcomponents

– Airflow sensor

– Engine control module (8/80)

– Throttle body

– Other components

Air Induction System• Intake manifold and intake air

surge tank

Air Injection System• Air injection manifold

• Air injection pump

• Airflow control valves

Catalyst System• Catalytic converter and

protector (8/80)

• Constricted fuel filler neck

• Exhaust manifold

• Exhaust pipe (manifold to cata-lyst and/or catalyst to catalyst)

WARRANTY PARTS LISTWHAT IS NOT COVERED



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8/80 = Covered for eight years or 80,000 miles,whichever occurs first.


Evaporative Control System• Charcoal canister

• Diaphragm valve

• Fuel filler cap

• Fuel tank

• Vapor liquid separator

Exhaust Gas Recirculation(EGR) System

• EGR gas temperature sensor

• EGR valve

• Associated parts

Ignition System• Distributor and internal parts

• Ignition coil and ignitor

• Ignition wires

• Spark plugs*

Positive Crankcase Ventilation(PCV) System

• Oil filler cap

• PCV valve or orifice

Other Parts Used in SystemsListed

• Data link connector (8/80)

• Hoses, clamps, fittings, tubingand mounting hardware

• Malfunction indicator light andbulb (8/80)

• Pulleys, belts and idlers

• Sealing gaskets and devices

• Sensors, solenoids, switches andvalves



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8/80 = Covered for eight years or 80,000 miles, whichever occurs first.*Warranted until first required maintenance under terms of the California Emission Control Warranty.


You are responsible for performanceof the required maintenance indicatedin the Owner’s Manual and this guide.Lexus will not deny a warranty claimsolely because you do not haverecords to show that you maintainedyour vehicle. However, any failure ornoncompliance caused by lack ofmaintenance is not covered by thiswarranty.

When maintenance and repairs arepaid for by you, these services maybe performed by you or by any auto-motive service provider you choose.Lexus will not deny a warranty claimsolely because you used a serviceprovider other than a Lexus dealer-ship for maintenance and repairs.However, any failure or noncompli-ance caused by improper mainte-nance or repairs is not covered by this warranty.

To ensure optimum performance andmaintain the quality built into yourvehicle’s emission control systems,Lexus recommends the use ofGenuine Lexus Parts when servicingor repairing the systems.

Warranty coverage is not dependentupon the use of any particular brandof replacement parts and you mayelect to use non-Genuine LexusParts for maintenance and repairs.However, use of replacement partsthat are not equivalent in quality toGenuine Lexus Parts may impair theeffectiveness of the emission controlsystems.

If you use replacement parts that havemaintenance or replacement sched-ules different from those of GenuineLexus Parts, you must follow the main-tenance and replacement schedulesfor the parts you are using. In addition,you should ensure that such parts arewarranted by their manufacturers tobe equivalent to Genuine Lexus Parts.

REPLACEMENT PARTSMAINTENANCE



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If your vehicle fails an EPA-approvedemissions test, you may make a claimunder the Emission PerformanceWarranty. To do so, take your vehicleto an authorized Lexus dealership andpresent a copy of the emissions testreport. Also, take your maintenancerecords in case they are needed.

If your claim qualifies for coverage,the dealership will repair your vehiclewithin 30 days (unless a shorter peri-od is required by law). If your claim isdenied, Lexus will notify you in writingof the reason within the same period.If we fail to do so, we will repair yourvehicle free of charge. The onlyexceptions allowed are when yourequest or agree to a delay, or when adelay is caused by factors beyond thecontrol of Lexus or the dealership.

For information on how to obtainservice under the Emission DefectWarranty, see page 37, “ObtainingWarranty Service.”

If you have questions or concernsabout your vehicle’s federal emissionwarranty coverage, please follow thesteps described on pages 9–10. In thecase of the Emission PerformanceWarranty, you may also request infor-mation from or report complaints to:

U.S. Environmental ProtectionAgencyVehicle Programs & ComplianceDivision (6405J)Attn: Warranty Complaints401 M Street SWWashington, D.C. 20460

IF YOUR VEHICLE FAILSAN EMISSIONS TEST

IF YOU HAVEQUESTIONS



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Vehicles equipped with aCalifornia Certified EmissionControl System that are regis-tered and operated in Californiaor any state that adoptsCalifornia emission warrantyprovisions are also covered bythe California Emission ControlWarranty (see page 28).Connecticut, Maine,Massachusetts, New Jersey,Oregon, Pennsylvania, RhodeIsland, Vermont and Washingtonare the other states to which theCalifornia Emission ControlWarranty currently applies.


We (the dealership) want you to knowthat at the time your new Lexus vehi-cle is being delivered:

1) On the basis of written notificationfurnished by Lexus, we have knowl-edge that the vehicle is covered byan EPA Certificate of Conformity.

2)We have visually inspected thoseemission control devices or por-tions thereof that are visible withoutremoving or adjusting any compo-nents or systems, emissions-relatedor otherwise. On the basis of thisinspection, there are no apparentdeficiencies in the installation ofemission control devices by Lexus.(For purposes of this certificate,“emission control devices” is limitedto devices installed on a vehicle forthe sole or primary purpose of con-trolling emissions and which werenot in general use before 1968.)

3)We have performed all emissioncontrol system preparationsrequired by Lexus prior to the saleof the vehicle as set forth in Lexus’current pre-delivery service manual.

4)Except as may be provided inParagraph 5, if this vehicle fails anEPA-approved emissions test with-in three months or 4,000 miles(whichever comes first) of deliveryto the ultimate purchaser, and thevehicle has been maintained and

used in accordance with the writteninstructions for proper mainte-nance and use, Lexus will remedythe nonconformity free of chargeunder the terms of the EmissionPerformance Warranty.

5)If vehicle was used as a companycar or demonstrator, check boxand complete the following:

■■ The vehicle with which this state-ment is delivered was placed intoservice as a company car ordemonstrator prior to delivery.The Emission PerformanceWarranty period commenced onthe date the vehicle was firstplaced into service, which was

Month Day Year

Note: The dealership makes no repre-sentation or warranty that the emissioncontrol system or any part thereof iswithout defect or that the system willperform properly. The EmissionPerformance Warranty referred to in Paragraph 4 and furnished with the vehicle is solely that of the manu-facturer.

This statement is required by section207 of the Clean Air Act (42 U.S.C.7541) and the EPA regulations issuedthereunder.

DEALER CERTIFICATE



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____________________________________

Dealership name

____________________________________


The California Air Resources Board(CARB) and Lexus are pleased toexplain the emission control systemwarranty for your 2009 vehicle. InCalifornia, new motor vehicles mustbe designed, built and equipped tomeet the state’s stringent anti-smogstandards. CARB regulations requirethat Lexus must warrant the emissioncontrol system on your vehicle for thetime periods indicated on the nextpage, provided there has been noabuse, neglect or improper mainte-nance of your vehicle.

Your emission control system mayinclude parts such as the fuel injectionsystem, ignition system, catalytic con-verter and engine computer. Alsoincluded may be hoses, belts, connec-tors and other emissions-relatedassemblies.

Where a warrantable condition exists,Lexus will repair your vehicle at nocost to you, including diagnosis, partsand labor.

YOUR WARRANTYRIGHTS ANDOBLIGATIONS


CALIFORNIA EMISSION CONTROL WARRANTY

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Vehicles equipped with aCalifornia Certified EmissionControl System that are regis-tered and operated in Californiaor any state that adoptsCalifornia emission warrantyprovisions are covered by thiswarranty. Connecticut, Maine,Massachusetts, New Jersey,Oregon, Pennsylvania, RhodeIsland, Vermont and Washingtonare the other states to which thiswarranty currently applies.Vehicles covered by this war-ranty are also covered by theFederal Emission ControlWarranty (see page 22).


1) For three years or 50,000 miles,whichever occurs first:

• If your vehicle fails a smog-checktest, all necessary repairs andadjustments will be made byLexus to ensure that your vehiclepasses the test. This is yourEmission Control System PERFORMANCE WARRANTY.

• If an emissions-related part listedon pages 23–24 is defective, thepart will be repaired or replacedby Lexus. This is your SHORT-TERM Emission Control SystemDEFECT WARRANTY.Note: Under the terms of theBasic Warranty, Lexus providescoverage of four years or50,000 miles, whichever occursfirst. Specific components mayhave longer coverage under the terms of the PowertrainWarranty.

2)For seven years or 70,000 miles,whichever occurs first:

• If an emissions-related part listedon pages 30–31 is defective, thepart will be repaired or replacedby Lexus. This is your LONG-TERM Emission Control SystemDEFECT WARRANTY.

You are responsible for performanceof the required maintenance indicatedin the Owner’s Manual and this guide.Lexus recommends that you retain allreceipts covering maintenance onyour vehicle, but Lexus cannot denywarranty coverage solely for the lackof receipts or your failure to ensurethe performance of all scheduledmaintenance.

You are responsible for presentingyour vehicle to a Lexus dealership assoon as a problem exists. The warran-ty repairs should be completed in areasonable amount of time, not toexceed 30 days.

You should also be aware that Lexusmay deny you warranty coverage ifyour vehicle or a part has failed due to abuse, neglect, improper mainte-nance or unapproved modifications.

If you have any questions regardingyour warranty rights and responsibili-ties, you should contact the LexusCustomer Satisfaction Department at(800) 255-3987 or the CaliforniaAir Resources Board, Mobile SourceControl Division, at 9528 TelstarAvenue, P.O. Box 8001, El Monte,CA 91734-8001.

OWNER’S WARRANTYRESPONSIBILITIES

MANUFACTURER’SWARRANTY COVERAGE



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These warranty obligations do notapply to failures or noncompliancecaused by:

• The use of replacement parts not certified in accordance withaftermarket parts certificationregulations.

• The use of replacement parts notequivalent in quality or design tooriginal equipment parts.

Provisions under the “What Is NotCovered” section of the New VehicleLimited Warranty also apply to thiswarranty.

The parts listed here are covered forseven years or 70,000 miles from thevehicle’s in-service date, whicheveroccurs first.

Air/Fuel Metering System• Air pump on GX 470, LX 570

• Air switching valve assembly on GX 470

• Air switching valve assembly no. 2 on GX 470

• Engine control computer(engine control module)

• Fuel pump on LX 570

• Throttle body

Air Induction System• Air tube gasket on LX 570

• Air tube gasket no. 2 on LX 570

• Intake manifold and intake airsurge tank

Catalyst System• Catalytic converter (warm-up

three-way catalyst)

• Exhaust center pipe on RX 350

• Exhaust front pipe on GX 470,LX 570

• Exhaust front pipe no. 2 on GX 470

• Exhaust manifold

WHAT IS NOT COVERED

PARTS LIST: LONG-TERMEMISSION DEFECTWARRANTY



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Evaporative Control System• Charcoal canister

• Emission control valve on LX 570

• Fuel tank

Ignition System• Knock sensor

Other Parts Used in AboveSystems

• Transmission solenoid on GX 470, LX 570

You are responsible for performanceof the required maintenance indicatedin the Owner’s Manual and this guide.Lexus will not deny a warranty claimsolely because you do not haverecords to show that you maintainedyour vehicle. However, any failure ornoncompliance caused by lack ofmaintenance is not covered by thiswarranty.

When maintenance and repairs arepaid for by you, these services maybe performed by you or by any auto-motive service provider you choose.Lexus will not deny a warranty claimsolely because you used a serviceprovider other than a Lexus dealer-ship for maintenance and repairs.However, any failure or noncompli-ance caused by improper mainte-nance or repairs is not covered by this warranty.

MAINTENANCE



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To ensure optimum performance and maintain the quality built into your vehicle’s emission control sys-tems, Lexus recommends the use ofGenuine Lexus Parts when servicingor repairing the systems.

Warranty coverage is not dependentupon the use of any particular brandof replacement parts and you mayelect to use non-Genuine LexusParts for maintenance and repairs.However, use of replacement partsthat are not equivalent in quality toGenuine Lexus Parts may impair theeffectiveness of the emission controlsystems.

If you use replacement parts that havemaintenance or replacement sched-ules different from those of GenuineLexus Parts, you must follow the main-tenance and replacement schedulesfor the parts you are using. In addition,you should ensure that such parts arewarranted by their manufacturers tobe equivalent to Genuine Lexus Parts.

If your vehicle fails a smog-check test,you may make a claim under theEmission Performance Warranty. Todo so, take your vehicle to an autho-rized Lexus dealership and present a copy of the smog-check test report.Also, take your maintenance recordsin case they are needed.

If your claim qualifies for coverage,the dealership will repair your vehiclewithin 30 days (unless a shorter peri-od is required by law). If your claim isdenied, Lexus will notify you in writingof the reason within the same period.If we fail to do so, we will repair yourvehicle free of charge. The onlyexceptions allowed are when yourequest or agree to a delay, or when a delay is caused by factors beyondthe control of Lexus or the dealership.

For information on how to obtainservice under the Emission DefectWarranty, see page 37, “ObtainingWarranty Service.”

REPLACEMENT PARTSIF YOUR VEHICLE FAILSA SMOG-CHECK TEST



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If a Lexus dealership is unable tocomplete repairs on your vehiclewithin 30 days, you may have therepairs made under Lexus’ provisionsfor emergency warranty repairs. Seepage 37 for details.

If you have questions or concernsabout your vehicle’s California emis-sion warranty coverage, please followthe steps described on pages 9–10.You may also request informationfrom or report complaints to:

California Air Resources BoardMobile Source Control DivisionP.O. Box 8001El Monte, CA 91734-8001(800) 242-4450

IF YOU HAVEQUESTIONSREPAIR DELAYS



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The tires that come as original equip-ment on your vehicle are warrantedby their manufacturer and not Lexus.Please refer to the tire warranty state-ment included with the owner infor-mation in your vehicle.

To obtain warranty service for a tire,take the tire to an authorized dealerof the tire manufacturer. (Refer toyour local phone directory for dealerlocations.) Your Lexus dealer mayalso be able to assist you in obtainingwarranty service from the manufac-turer.

For additional warranty information or service assistance, contact the tiremanufacturer directly.

Bridgestone/Firestone535 Marriott DriveNashville, TN 37214Bridgestone: (800) 847-3272Firestone: (800) 356-4644

Dunlop Tires1144 East Market StreetAkron, OH 44316(800) 321-2136

Goodyear Tire and Rubber Co.1144 East Market StreetAkron, OH 44316(800) 321-2136

Michelin North AmericaOne Park Way SouthP.O. Box 19001Greenville, SC 29602(800) 847-3435

OBTAINING WARRANTY SERVICE

ORIGINAL EQUIPMENTTIRE MANUFACTURERS


TIRE LIMITED WARRANTY

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You are responsible for ensuring thatyour Lexus is operated and main-tained according to the instructions in the Owner’s Manual and the“Maintenance Information” section of this guide.

You should keep detailed records ofvehicle maintenance, since undersome circumstances they may berequired for warranty coverage.These records should include date ofservice, mileage at time of serviceand a description of service per-formed and/or parts installed. Foryour convenience, maintenance logsare included in the “MaintenanceInformation” section of this guide. Ifyou sell your vehicle, you should giveyour maintenance records to the newowner.

Lexus will not deny a warranty claimsolely because you do not haverecords to show that you maintainedyour vehicle. However, damage orfailures caused by lack of propermaintenance are not covered underwarranty.

You may have maintenance per-formed on your vehicle by any quali-fied person or facility. However, Lexusrecommends having maintenanceperformed by an authorized Lexusdealership.

Lexus dealership technicians are spe-cially trained to maintain and repairLexus vehicles. They stay current onthe latest service information throughLexus technical bulletins, service pub-lications and training courses. Manyare also certified through the LexusCommitment to Perfection Certifica-tion Program, which requires special-ized, state-of-the-art training as wellas rigorous exams through bothLexus and the National Institute forAutomotive Service Excellence.

You can be confident you’re gettingthe best possible service for yourvehicle when you take it to a Lexusdealership. Plus, a Lexus dealershipwill always use Genuine Lexus Partsdesigned specifically for your vehicle.

WHERE TO GO FOR MAINTENANCE

GENERALINFORMATION

Your Responsibilities 35

OPERATION AND MAINTENANCE

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Warranty coverage is not dependentupon the use of any particular brandof replacement parts. However, Lexusrecommends using only GenuineLexus Parts when you need to replacea part on your vehicle. Like all Lexusproducts, Genuine Lexus Parts arebuilt to the highest standards of quali-ty, durability and performance. Theyare also designed to fit your vehicle’sexact specifications.

Your Lexus dealership maintains anextensive inventory of Genuine LexusParts to meet your vehicle serviceneeds. And because it is linked elec-tronically to Lexus Parts DistributionCenters, the dealership has quickaccess to any parts it may not have in stock.

Genuine Lexus Parts are covered bytheir own warranty (see your dealerfor details) or the remainder of anyapplicable New Vehicle LimitedWarranty, whichever is longer. Non-Genuine Lexus Parts, or any damage or failures resulting from their use,are not covered by any Lexus war-ranty.

REPLACEMENT PARTS

Your Responsibilities36

OPERATION AND MAINTENANCE

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In the United States, U.S.Territories and CanadaTo obtain warranty service in theUnited States, U.S. territories orCanada, take your vehicle to anauthorized Lexus dealership. If yourvehicle cannot be driven, contact yournearest Lexus dealership for towingassistance. You do not have to pay fortowing to the nearest Lexus dealer-ship if your vehicle is inoperable dueto failure of a warranted part.

Outside the United States,U.S. Territories and CanadaIf you are using your vehicle outsidethe United States, U.S. territories andCanada and need warranty service,contact a local Lexus dealership.Please note, however, that your vehi-cle may not be repaired free ofcharge because the local Lexus dis-tributor may have no obligation toprovide warranty service for yourvehicle, and/or your vehicle may notcomply with local regulatory or envi-ronmental requirements.

If your vehicle is inoperable or unsafeto drive and there is no Lexus dealer-ship reasonably available to makerepairs, you may perform the repairsyourself or have them performed byanother automotive service provider.Lexus will reimburse you for any ofthe repairs that are covered by war-ranty. To receive reimbursement,present to an authorized Lexus deal-ership your paid repair invoices andany parts that were removed from thevehicle. You will be reimbursed for

EMERGENCY REPAIRSBY GEOGRAPHICREGION

Your Responsibilities 37


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Lexus recommends having main-tenance and repairs for your vehicle performed by an author-ized Lexus dealership. To locateyour nearest authorized Lexusdealership, contact LexusCustomer Satisfaction at(800) 255-3987 or log on to www.lexus.com.

Maintenance and repairs notperformed by an authorizedLexus dealership should be per-formed by a qualified technicianfollowing procedures in Lexusservice and repair publications.


warranted parts at the manufacturer’ssuggested retail price and warrantedlabor at a geographically appropriatehourly rate multiplied by Lexus’ rec-ommended time allowance for therepair.

If your vehicle requires emergencyrepair, Lexus assumes no liability for subsequent failures caused byimproper repairs or the use of non-Genuine Lexus Parts unless you havethe vehicle properly repaired in atimely manner. To ensure that warran-ty coverage remains intact, have yourvehicle inspected by an authorizedLexus dealership as soon as possibleafter an emergency repair.

Your Responsibilities38


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Introduction

THE IMPORTANCE OF SCHEDULED MAINTENANCE

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39

Regular maintenance is essential to obtaining the highest level of per-formance, safety and reliability fromyour Lexus. It can also enhance yourvehicle’s resale value. This section of the Warranty and Services Guideis designed to help you make sureyour vehicle receives proper andtimely maintenance. It includes factory-recommended maintenanceguidelines as well as logs in which todocument your vehicle’s maintenancehistory.

In addition to scheduled maintenance,your Lexus requires ongoing general

maintenance such as fluid checks andvisual inspections. These proceduresare listed on pages 42–43 of thisbooklet and described in detail in the “Maintenance” section of theOwner’s Manual.

With proper maintenance and care,your vehicle will last longer and deliv-er more dependable, economicalperformance. Follow this booklet’srecommendations and you’ll enjoymaximum reliability and peace ofmind from your Lexus for many yearsto come.


Introduction

MAINTENANCE AND LEXUS WARRANTY COVERAGE

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Maintaining your vehicle according tothe recommendations in this bookletis required to ensure that your war-ranty coverage remains intact. Youshould keep detailed records of vehi-cle maintenance, including date ofservice, mileage at time of serviceand a description of service and/orparts installation performed. Themaintenance logs in this booklet are agood place to record this information.If you sell your vehicle, be sure to giveyour maintenance records to the newowner.

Lexus will not deny a warranty claimsolely because you do not haverecords to show that you maintainedyour vehicle. However, damage orfailures caused by lack of propermaintenance are not covered underwarranty.

Maintenance and repair services maybe performed by you or by any auto-motive service provider you choose.Lexus will not deny a warranty claimsolely because you used a service

provider other than a Lexus dealer-ship for maintenance and repairs.However, damage or failures causedby improper maintenance or repairsare not covered under warranty.

Your dealer may recommend morefrequent maintenance intervals ormore maintenance services thanthose listed in the scheduled mainte-nance log. These additional servicesare not required to maintain your war-ranty coverage. Ask your dealer foran explanation of any recommendedmaintenance not included in thescheduled maintenance log.

For a complete description ofLexus warranty coverages, seepages 16–33 of this booklet.


Introduction

LEXUS DEALERSHIP SERVICE

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41

To ensure that your vehicle receivesfirst-quality service and factory-authorized parts, Lexus recommendshaving maintenance performed by an authorized Lexus dealership. Tolocate your nearest authorized Lexusdealership, contact Lexus CustomerSatisfaction at (800) 255-3987 orlog on to www.lexus.com.

Lexus dealership technicians areexperts in the maintenance and repairof Lexus vehicles. They stay currenton the latest service informationthrough Lexus technical bulletins,service publications and trainingcourses. Many are also certifiedthrough the Lexus Commitment toPerfection Certification Program,which requires specialized, state-of-the-art training as well as rigorousexams through both Lexus and theNational Institute for AutomotiveService Excellence.

Additionally, when you have yourvehicle serviced at a Lexus dealer-ship, your service information isrecorded in the Lexus NationalService History database. This is thefirst database of its kind in the auto-motive industry. It can be accessed by

any Lexus dealership in the U.S. — agreat convenience if you relocate orneed to have your vehicle servicedwhile traveling.

You can be confident you’re gettingthe best possible service for yourvehicle when you take it to a Lexusdealership. Don’t trust your invest-ment to anything less than a team ofLexus specialists.

Maintenance and repairs notperformed by an authorizedLexus dealership should be per-formed by a qualified technicianfollowing procedures in Lexusservice and repair publications.


Introduction

GENERAL MAINTENANCE AND REGULAR USE

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42

In addition to scheduled maintenance,your Lexus requires ongoing generalmaintenance such as fluid checks andvisual inspections. The recommendedguidelines for inspections are listedbelow. Please refer to the “Mainte-nance” section of the Owner’s Manualfor a detailed description of inspec-tion procedures.

When RefuelingWhen refueling, perform theseinspections:

• Check engine oil level using the dipstick

• Visually check engine coolantlevel on the see-through reservoir

• Visually check brake fluid levelon the see-through reservoir

• Visually check condition of battery

• Check level of windshield washer fluid

Every 30 DaysAt least once every 30 days, performthese inspections:

• Check tire pressure

• Check tires for damage and wear

After Off-Road DrivingWhenever you drive off-road throughdeep sand, mud or water, performthese inspections daily:

• Check axle shaft boots

• Check ball joints and dust covers

• Check brake lines and hoses

• Check brake pads/rotors andparking brake linings/drums

• Check differential oil

• Check engine air filter

• Check nuts and bolts on chassis

• Check steering linkage andboots

• Check transfer case oil (AWD models)

• Check transmission fluid


Introduction

GENERAL MAINTENANCE AND REGULAR USE

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43

When Cleaning the Interior • Remove dirt and dust with a

vacuum cleaner. Wipe dirty sur-faces with a soft cloth dampenedwith warm water.

• When cleaning carpet or clothinterior, remove dirt and dustwith a vacuum cleaner. Apply a foaming-type carpet cleaner with a sponge or brush, allowingcleaner to work for a few min-utes to loosen dirt. Continue byrubbing carpet or cloth interiorin a circular motion. Wipe off anyexcess cleaner with a clean cloth.If any dirt remains, repeat process.Best results are obtained bykeeping carpet and cloth interioras dry as possible.

• When cleaning leather interior,remove dirt and dust with a vacuum cleaner. Using a sponge,apply a small amount of neutralwool detergent mixed in water,rubbing in a circular motion.Wipe off any excess detergentand let leather dry in an open-airlocation.

When Cleaning the Exterior• Working from top to bottom,

apply lots of low-pressure waterto the body, wheel wells andunderside of vehicle to removedirt and dust. Wash the vehiclebody using a soft sponge or cotton cloth with mild car-washsoap. Rinse off with water.

• If water does not bead on a cleanvehicle surface, apply car waxusing a soft cotton cloth whenthe body of the vehicle is cool.

When Cleaning the Wheels• Wait for hot wheels to cool

before getting wheels wet.

• Using a soft sponge or cottoncloth, apply same mild car-washsoap as used for the vehiclebody. Quickly rinse off withwater. Using a soft cotton cloth,apply same car wax as used forthe vehicle body.


Scheduled Maintenance Log

SCHEDULED MAINTENANCE LOG

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44

Determining YourMaintenance Interval:Months vs. MileageLexus recommends obtaining sched-uled maintenance for your vehicleevery six months or 5,000 miles,whichever occurs first.

For example:

• If at six months you have drivenless than 5,000 miles, youshould obtain maintenance at sixmonths; don’t wait until 5,000miles.

• If you drive 5,000 miles in lessthan six months, you shouldobtain maintenance at 5,000miles; don’t wait until six months.

Be sure to keep an eye on yourmileage so that you obtain mainte-nance when recommended. If you area low-mileage driver, mark your cal-endar to remind yourself to obtainmaintenance every six months.

Complimentary FirstScheduled MaintenanceService: 30 Days or 1,000 MilesLexus provides your first scheduledmaintenance service at no charge.The service is performed at 30 daysor 1,000 miles, whichever occurs first,and includes the items listed in thechart on the next page. To obtain thiscomplimentary service, contact yourLexus dealership.

Complimentary SecondScheduled MaintenanceService: Six Months or 5,000 MilesLexus also provides your secondscheduled maintenance service at nocharge. The service is performed atsix months or 5,000 miles, whicheveroccurs first, and includes the itemslisted in the chart on page 46. Toobtain this complimentary service,contact your Lexus dealership.


Scheduled Maintenance Log


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45

What are Lexus PersonalizedSettings?Your vehicle includes a variety ofelectronic features that can be pro-grammed to your preferences. Forexample, doors can be programmedto remain locked when you shift into“Park.” (For more information, see the“Customizable Features” section ofthe Specifications chapter in yourOwner’s Manual.) Programming ofthese features is performed once atno charge, provided you obtain theservice at the 30-day/1,000-milescheduled maintenance service.Programming of your Lexus Personal-ized Settings requires special equip-ment and may be performed only byan authorized Lexus dealership.

30 Days or 1,000 MilesComplimentary First

Scheduled Maintenance Service

❏ Inspect body/chassis

❏ Check for fluid leaks

❏ Road-test vehicle

❏ Program Lexus Personalized Settings, if requested

Date: ________ Mileage: ________

Notes:



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6 Months or 5,000 Miles1

❏ Replace engine oil and oil filter; reset reminder light

❏ Rotate tires

❏ Visually inspect brake pads, calipers and rotors


Additional Maintenance Required If You Drive Primarily Under the Following Conditions

Driving off-road, on dirt roads or on dusty roads:

❏ Inspect axle shaft boots

❏ Inspect ball joints and dust covers

❏ Inspect engine air filter

❏ Inspect steering linkage and boots

❏ Lubricate drive shaft, re-torque nuts and bolts (GX, LX)

❏ Tighten nuts and bolts on chassis

Driving while towing:



Date: ________ Mileage: ________

Notes:

12 Months or 10,000 Miles❏ Replace engine oil and oil filter; reset

reminder light

❏ Rotate tires

❏ Replace Smart Key battery (LX)














Date: ________ Mileage: ________

Notes:

Scheduled Maintenance Log46

1This service is complimentary when performed by an authorized Lexus dealership.



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Scheduled Maintenance Log 47

18 Months or 15,000 Miles❏ Replace engine oil and oil filter; reset reminder light

❏ Rotate tires

❏ Clean air conditioner filter (LX, RX)




❏ Inspect the following:___Axle shaft boots

___Ball joints and dust covers

___Body

___Brake lines and hoses

___Engine coolant (see page 68)

___Exhaust pipes and mountings






❏ Replace front differential oil (GX, LX)

❏ Replace rear differential oil (AWD/4WD only)

❏ Replace transfer case oil (RX AWD only)


___Front differential oil (GX, LX)

___Rack and pinion assembly

___Rear differential oil (AWD/4WD only)

___Steering linkage and boots

___Transfer case oil (RX AWD only)

Date: ___________________________ Mileage: __________________________

Notes:



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reminder light

❏ Rotate tires















Date: _________ Mileage: _________

Notes:


reminder light

❏ Rotate tires














Date: _________ Mileage: _________

Notes:




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❏ Rotate tires


❏ Measure thickness and runout of brake rotors

❏ Replace air conditioner filter

❏ Replace brake fluid

❏ Inspect the following:___Active height control system (LX)

___Axle shaft boots


___Body





___Fuel lines and connections, fuel tank bandand fuel tank vapor vent system hoses







❏ Replace transfer case oil (AWD/4WD only)


___Fuel tank cap gasket




___Transfer case oil (AWD/4WD only)

___Transmission fluid (RX)

___Transmission for signs of leakage (GX, LX)

❏ Replace engine air filter




Date: _____________________________ Mileage: ____________________________

Notes:



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reminder light

❏ Rotate tires














Date: _________ Mileage: _________

Notes:


reminder light

❏ Rotate tires















Date: _________ Mileage: _________

Notes:




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❏ Rotate tires






___Axle shaft boots


___Body


















Date: _____________________________ Mileage: ____________________________

Notes:



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reminder light

❏ Rotate tires















Date: _________ Mileage: _________

Notes:


reminder light

❏ Rotate tires














Date: _________ Mileage: _________

Notes:




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❏ Rotate tires



❏ Replace active height control system fluid (LX)




___Body


___Charcoal canister (GX)1

___Drive belts


___Engine valve clearance (GX)










❏ Replace transmission fluid









___Transmission for signs of leakage(GX, LX)






Date: _____________________________ Mileage: ____________________________

Notes:



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reminder light

❏ Rotate tires














Date: _________ Mileage: _________

Notes:


reminder light

❏ Rotate tires















Date: _________ Mileage: _________

Notes:




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❏ Rotate tires






___Axle shaft boots


___Body


___Drive belt

















Date: _____________________________ Mileage: ____________________________

Notes:



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reminder light

❏ Rotate tires















Date: _________ Mileage: _________

Notes:


reminder light

❏ Rotate tires














Date: _________ Mileage: _________

Notes:




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❏ Rotate tires






___Axle shaft boots


___Body


___Drive belt




___Fuel lines and connections, fuel tank band and fuel tank vapor vent system hoses


















❏ Replace timing belt (GX)



Date: _____________________________ Mileage: ____________________________

Notes:



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reminder light

❏ Rotate tires














Date: _________ Mileage: _________

Notes:


reminder light

❏ Rotate tires

❏ Replace engine coolant (see page 68)















Date: _________ Mileage: _________

Notes:




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❏ Rotate tires






___Axle shaft boots


___Body


___Drive belt
















Date: _____________________________ Mileage: ____________________________

Notes:



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reminder light

❏ Rotate tires















Date: _________ Mileage: _________

Notes:


reminder light

❏ Rotate tires

❏ Inspect engine coolant (see page 68)














Date: _________ Mileage: _________

Notes:




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❏ Rotate tires



❏ Replace active height control system fluid (LX)





___Body


___Charcoal canister (GX)2

___Drive belt

___Engine valve clearance (GX)



___Fuel lines and connections, fuel tank band and fuel tank vapor vent system hoses








❏ Replace transmission fluid











❏ Replace spark plugs1 (for RX, use Denso FK20HR11 plugs or equivalent)



Date: _____________________________ Mileage: ____________________________

Notes:

1Required under the terms of the Emission Control Warranty.2Required only for vehicles in California, Massachusetts and New York.



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reminder light

❏ Rotate tires














Date: _________ Mileage: _________

Notes:


reminder light

❏ Rotate tires
















Date: _________ Mileage: _________

Notes:




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❏ Rotate tires






___Axle shaft boots


___Body


___Drive belt
















Date: _____________________________ Mileage: ____________________________

Notes:



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reminder light

❏ Rotate tires

❏ Repalces Smart Key battery (LX)














Date: _________ Mileage: _________

Notes:


reminder light

❏ Rotate tires















Date: _________ Mileage: _________

Notes:




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❏ Rotate tires






___Axle shaft boots


___Body


___Drive belt




















❏ Replace engine coolant (see page 68)




Date: _____________________________ Mileage: ____________________________

Notes:


EXPLANATION OF MAINTENANCE ITEMS

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The following descriptions are provid-ed to give you a better understandingof the maintenance services thatshould be performed on your vehicle.The scheduled maintenance log indi-cates at which time/mileage intervalseach service should be performed.Please note that many maintenanceservices should be performed only by a qualified technician.

Active Height Control SystemInspect the lines, accumulators andpump and replace the system fluidwhen specified. For recommendedfluid, refer to your Owner’s Manual.

Air Conditioner FilterClean or replace at specified inter-vals. More frequent cleaning orreplacement may be required whendriving in dusty conditions. Refer toyour Owner’s Manual for servicedetails.

Axle Shaft BootsCheck the axle shaft boots andclamps for cracks, deterioration anddamage. Replace any damaged partsand, if necessary, repack the grease.A qualified technician should performthese operations.

Ball Joints and Dust CoversCheck the suspension and steeringlinkage ball joints for looseness anddamage. Check all dust covers fordeterioration and damage. A qualifiedtechnician should perform theseinspections.

Body InspectionVisually check for corrosion, scratch-es and other damage. Check outerbody panels, inner panels of the hoodand doors, and underneath the vehi-cle. Apply touch-up paint to any chipsand scratches or have them repairedby a qualified technician.

Brake FluidReplace using fluid type specified in your Owner’s Manual. A qualifiedtechnician should perform this operation.

For further information on maintenance services that youcan perform yourself, see themaintenance sections of yourOwner’s Manual.



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Brake Lines and HosesVisually inspect for proper installation.Check for chafing, cracks, deteriora-tion and signs of leakage. Replace any deteriorated or damaged parts. A qualified technician should performthese operations.

Brake Pads, Calipers and RotorsCheck brake pads and rotors forexcessive wear; check brake rotorsfor runout. Check brake calipers forfluid leakage. Check the parkingbrake linings (shoes) and drums forscoring, burning, fluid leakage, brokenparts and excessive wear. A qualifiedtechnician should perform theseinspections.

Charcoal CanisterCheck for internal damage and clog-ging. If necessary, clean with com-pressed air or replace. A qualifiedtechnician should perform theseoperations.

Differential OilCheck for correct oil level andinspect each differential componentfor signs of leakage. If you discoverany leakage, have it repaired immedi-ately by a qualified technician. Referto your Owner’s Manual for fluidspecifications.

Drive BeltInspect for cracks, excessive wearand oiliness. Check the belt tensionand adjust if necessary. Replace thebelts if they are damaged.

Drive ShaftLubricate the drive shaft spiders andslide yokes with lithium-base chassisgrease and the double cardan jointwith molybdenum-disulfide lithium-base chassis grease, and re-torquethe flange nuts and bolts. Only a qual-ified technician should re-torque theflange nuts and bolts. If vehicle is sub-merged, lubricate within 24 hours,regardless of maintenance interval.

Engine Air FilterCheck for damage, excessive wearand oiliness. Replace if necessary.



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Engine CoolantWhen inspecting, visually check the engine coolant level on the see-through reservoir. Add coolant asnecessary. When replacing, drain and flush the cooling system and refillwith coolant. Always use GenuineToyota Super Long-Life Coolant orsimilar high-quality non-silicate, non-amine, non-borate ethylene-glycolcoolant with long-life hybrid organicacid technology (i.e., a combination of low phosphates and organic acids).A qualified technician should per-form these operations.

Note: Initial replacement is at 120months/100,000 miles. Replaceevery 60 months/50,000 milesthereafter.

Engine Oil and Oil FilterReplace the oil filter and drain andrefill the engine oil at specified inter-vals. For recommended oil grade and viscosity, refer to your Owner’sManual. Some models are equippedwith a replaceable oil-filter elementand oil-filter cap O-ring; replace bothat each oil change. For instructions onhow to reset the reminder light, referto your Owner’s Manual.

Engine Valve Clearance (GX)Inspect for excessive lifter noise andengine vibration and adjust if neces-sary. A qualified technician shouldperform this operation. (The LX 570and RX 350 are equipped withhydraulic valve lash adjusters thatrequire no periodic clearance inspec-tion or adjustment.)

Exhaust Pipes and MountingsVisually inspect the exhaust pipes,muffler and hangers for cracks, deterioration and damage. Start the engine and listen carefully for any exhaust leakage. Tighten connec-tions and replace parts as necessary.

Fuel Lines and Connections, FuelTank Band and Fuel Tank VaporVent System HosesVisually inspect for corrosion, dam-age, cracks, and loose or leaking connections. Tighten connections and replace parts as necessary.

Fuel Tank Cap GasketVisually inspect for cracks, deterio-ration and damage and replace if necessary.



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Nuts and Bolts on ChassisCheck that tightness of the seat-mounting bolts and front/rear suspen-sion-member retaining bolts matchestorque measurements specified in theRepair Manual.

Rack and Pinion AssemblyInspect the rack and pinion assemblyfor signs of leakage, damage andloose electrical connections. Tightenconnections and if you discover anyleakage or damage, have it repairedimmediately by a qualified technician.

Road TestWhile driving the vehicle, check forproper operation of engine, transmis-sion, brakes and steering. Also checkfor abnormal noise or vibration fromany part of the vehicle.

Spark PlugsReplace at specified interval. Installnew plugs of the same type as origi-nally equipped (see your Owner’sManual). A qualified technician shouldperform this operation. To ensureoptimum engine performance on RX 350, replace only with DensoFK20HR11 plugs or equivalent.

Steering Linkage and BootsWith the vehicle stopped, check forexcessive freeplay in the steeringwheel. Inspect the linkage for bendingand damage and the dust boots fordeterioration, cracks and damage.Replace any damaged parts. A quali-fied technician should perform theseoperations.

Timing Belt (GX)Replace every 108 months or90,000 miles. A qualified technicianshould perform this operation.

Timing Chain (LX, RX)The LX 570 and RX 350 areequipped with a timing chain thatrequires no periodic inspection.

Tire RotationTires should be rotated according to the instructions in your Owner’sManual. When rotating tires, checkpressure and check for damage anduneven wear. If the spare is not rotat-ed, check the condition and pressureof the spare.


Transfer Case Oil Check for correct oil level andinspect each component for signs ofleakage. If you discover any leakage,have it repaired immediately by aqualified technician. For correct oil,refer to your Owner’s Manual.

Transmission (GX, LX)On GX 470 and LX 570, the trans-mission and transmission fluid are acompletely sealed unit. Therefore,periodic checks and replacement of the transmission fluid are notrequired, and there is no dipstick onthe transmission. Any repairs thatrequire adding or replacing fluidshould be performed by a qualifiedtechnician following precedures inLexus service and repair publications.

Transmission Fluid (RX)Check for correct fluid level andinspect each transmission componentfor signs of leakage. If you discoverany leakage, have it repaired immedi-ately by a qualified technician.


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VEHICLE IDENTIFICATION

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Model

Body style

In-service date

Mileage at delivery

Selling dealership

Selling dealership phone number

Key number

Vehicle Identification Number


NOTES

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Active height control system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 66

Air conditioner filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 66

Axle shaft boots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 66

Ball joints and dust covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 66

Body inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 66

BrakesFluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42, 66Lines and hoses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 67Pads/rotors and linings/drums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 67

Charcoal canister . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 67

Collision repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Complimentary servicesMaintenance services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4, 44–45Other services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4–6

Differential oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 67

Dispute resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9–13, 21

Drive belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 67

Drive shaft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 67

Emergency repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37–38

Engine air filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 67

Engine coolant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42, 46–65*, 68

Engine oil and filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42, 46–65*, 68

Engine valve clearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 68

Exhaust pipes and mountings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 68

*See scheduled maintenance log for maintenance interval.


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Fuel lines and connections, fuel tank band andfuel tank vapor vent system hoses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 68

Fuel tank cap gasket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 68

Inspections, general maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42–43

Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Lexus Personalized Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1, 4, 45

Loaner vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

MaintenanceAs related to warranty coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25, 30, 35, 40Complimentary first and second services . . . . . . . . . . . . . . . . . . . . . . . . . . .4, 44–46Explanation of maintenance items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66–70General maintenance and inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42–43Importance of maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39Maintenance intervals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44Scheduled maintenance log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45–65Where to obtain maintenance . . . . . . . . . . . . . . . . . . . . . . .inside front cover, 35, 41

Nuts and bolts on chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 69

Oil change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 68

Owner responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25, 29, 30, 35–38

Parts replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8, 16, 25, 31, 36

Pre-delivery service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Quality control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Rack and pinion assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 69

Road test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 69

Roadside assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1, 5–6

Service agreements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7


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Service history . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Smog-check tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26, 31

Spark plugs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61, 69

Steering linkage and boots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 69

Timing belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57, 69

Timing chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Tire inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Tire rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 69

Tires, warranty coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Transfer case oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 70

Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 70

Travel protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Warranty coveragesBasic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18California Emission Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28–32Corrosion perforation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19Coverages at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15Federal Emission Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22–27General provisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16–17Powertrain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18Restraint systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19What is not covered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17, 19–21, 23, 29

*See scheduled maintenance log for maintenance interval.


76

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❏

Che

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Ow

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Info

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Cha

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Form



Lexus recommends having mainte-nance and repairs for your vehicleperformed by an authorized Lexusdealership. To locate your nearestauthorized Lexus dealership, contactLexus Customer Satisfaction at(800) 255-3987 or log on towww.lexus.com.

AUTHORIZEDDEALERSHIPMAINTENANCE ANDREPAIRS


00505–09LWB-LUV 7/08

2009

GX, LX, RX

WARRANTY AND SERVICES GUIDE

Owner Amenities | Warranty Information | Maintenance Requirements

THE PURSUIT OF PERFECTION.


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Documents

GX, LX, RX - Lexus: New Luxury Cars and SUVs from Lexus USA