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Gulf Chemicals & Metallurgy Corporation manages 1700 interfaces
with ManageEngine OpManager
About Gulf Chemicals & Metallurgy Corporation
• World’s largest recycler of spent petroleum catalysts
• Has 14k employees distributed across 6 branch offices across the US
About the IT Infrastructure
• Branch offices are connected through MPLS over VPN
• No. of interfaces: 1781
• Split-up of the devices managed:
– 16 routers, 36 switches, 96 VMs, 10 VMware ESX Hosts, and 4 Hyper-v Hosts
• Runs a business critical ERP software
• Cost of downtime: $100,000 per hour
Monitoring Requirements
• Monitor devices proactively for availability and performance
• Monitor traffic across the branch offices
• Receive instant notifications upon any failure
Monitoring Solutions used earlier
NetQoS SysAid Solarwinds
End users stayed on top of these tools
Issues faced with these tools:
• Complex & time consuming to consolidate data across all the products
• Poor notification of faults and issues
• Requires lot of manual effort to operate
How did OpManager help the IT team?
• Monitors the devices for availability 24x7
• Allows to set multiple thresholds to identify the fault very early (before the end user feels the impact)
• Sends instant notifications via email, SMS, Twitter
• Automatically executes workflows for immediate troubleshooting
• Offers NetFlow plugin for in-depth traffic analysis
• Offers insightful dashboards for knowing the overall IT performance
Availability Monitoring
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Multi-level Threshold
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Execute Command
SMS Notification
Send a Trap
Send a Syslog
Notification ProfilesEmail Notification
and much more
Code-free Workflow Automation
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Network Traffic Analysis
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Insightful Dashboard
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Hear it from the horse’s mouth
