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WORK EXPERIENCE
Currently handling responsibilities as customer service professional in
GERMAN GULF ENTERPRISE -Industrial Tools & Spare part division -
MOBIL INDUSTRIAL LUBRICANTS.
CORE COMPETENCIES INCLUDE :
Planning customer service channel/business
partner Management MIS generation and Analysis
Interpersonal & communication skills proactive
approach Team management cross functional
Team co-ordination .
GERMAN GULF ENTERPRISE LTD. Sharjah,
U.A.E
Customer service professional
Customer Relations
AREAS OF EXPOSURE:
Maintains and develops the products under this division which includes:
MOBIL INDUSTRIAL LUBRICANTS, SPECIALITY LUBRICANTS -BECHEM,
ADHESIVES AND SEALANTS -WEICON-GERMANY & LOCTITE -HENKEL.
Maintains a Satisfied Client Base for the Product & Industry and
Identify future projects.
Selling Mobil lubricants To End Users as well as the EXPORT market
which includes OMAN, TANZANIA, IRAQ.
Effective Management of sales promotional activities as part of
brand building and market development.
Establishes, promotes and facilitates all pre-sale and post-sale
customer communications, support and services.
Maintains a Satisfied Client Base for the Product & Industry and
Identify future projects.
Prepares quotations from tenders and RFQs from different
customers.
Communicates with different suppliers, both local and foreign, to
formulate the best offer to customers.
When necessary, coordinates with couriers and forwarders to
facilitate logistic arrangements for those materials with the least
cost possible.
Analyzes present company information on Sales, Inventory,
Customer and others to identify gaps and proposes solutions to
close them.
Forecast monthly sales volume to plan inventory helping to
maintain smooth flow of end products from EXXON MOBIL to end
user.
Following up with supplier and ensured the availability of the
material at the right time for the desired function.
Ensures proper implementation and utilization of Mobil
Engineering support tools such as:
Signum® Oil Analysis.
Proof of Performance (POP).
Lubricant Selector (Looble).
Oracle
MS Excel
Present
Well versed at the art of Relationship
management which helps to develop
healthy and Long-Lasting
associations with customers and
suppliers thus creating several
business opportunities
Dexterity in assessing changing
market environs with insights into
the domains of market research,
customer relations and business
development.
WHY ME?
SINGH
GURJOT
Time Management
SKILLS
Product Knowledge
Inventory Management
Sales promotion &
Marketing.
2015
ERP &
MIS MICROSOFT
OFFICE
LANGUAGES
ENGLISH
HINDI
PUNJABI
2014- 2015
FIBER PLUS L.L.C Dubai U.A.E
Responsible for sales of Polyester Staple Fiber (P.S.F.) in local
market.
Competitive analysis of competitor in local & International market.
Analysis of vendors and suggesting management to choose the right
supplier.
As Sales Executive
2013- 2014
AFJAN GENRAL TRADING EST (Registered
company with Kuwait National Petroleum
Company).
KUWAIT
As Coordinator – Sales (Oil division)
Sales of products such as lubricating oil, pipes flanges, O-rings valves,
chemicals required in refinery.
Follow up with e-tendering process and keep up-to-date information
with the new requirements from KNPC.
Maintaining and updating customer databases.
EDUCATION
2010- 2012
MBA (OIL & GAS Management specialization in
marketing. Dehradun.
At University of Petroleum & Energy Studies.
2007- 2010
BBA (OIL & GAS MARKETING). Dehradun.
At University of Petroleum & Energy Studies.
ARABIC
ACTIVE PARTICIPATION
Regular participation in international seminars such as
AUTOMECHANICA-DUBAI, ADIPEC -ABU DHABI, STEEL FAB-
SHARJAH.
Attending various trainings & product development seminars for
MOBIL -INDUSTRIAL LUBRICANTS.
Also, part of N.G.O -SEWA (Society of environmental and welfare
association) functioning in DUBAI.
CONTACTS
+971 558609131 (UAE), +91 7830021313(INDIA)
in.linkedin.com/in/gurjot-singh-55570582
