GUIDING SUCCESS: WORKING WITH STUDENTS WHO ARE DEAF OR HARD OF
HEARING Presented by Jason Anderson & Jen Hayes
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JASON ANDERSON DEAF & HARD-OF-HEARING ADVISOR Why am I
here?
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JEN HAYES, BS, NIC
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How many of you have worked with a student who is Deaf or Hard
of Hearing in the past? How many of you have no experience with
Deaf or Hard of Hearing students?
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WHY IS THIS WORKSHOP IMPORTANT? Understand D/HH student
Demographic Provide tools for D/HH interaction Understand
importance of cross-campus collaboration
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Acceptable Terminology Hard of Hearing Deaf/deaf Late deafened
Terminology to Avoid Hearing Impaired Deaf & Dumb
Deaf-Mute
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D/HH STUDENT DIVERSE BACKGROUNDS Language Preferences Hearing
aids/ALD Cochlear Implant Profoundly Deaf Hearing loss Deaf +
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D/HH STUDENT IDENTITY Culturally Deaf (Deaf) Not culturally
Deaf (deaf) Ethnic/Racial Diversity Embarrassed about hearing loss
Unsure of identity
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D/HH STUDENT EDUCATIONAL EXPERIENCES (PRIOR TO COLLEGE)
Mainstream Public School Deaf Residential School Mixed Educational
Experiences Common Educational Struggles English Lack of Support
Lack of opportunity for Incidental Learning
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TRANSITION TO COLLEGE What are some common obstacles you think
deaf and hard of hearing students experience in their transition to
college? Accessibility Meeting with Advisors Using campus resources
wisely Choosing a Major Selecting a Career Developing as a
Professional Developing as an Individual
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ACCESSING ADVISING Current Student Experience Possible
Solutions Appointment Scheduling Interpreter Requests Walk in VS
Pre-schedule Self-Advocacy Experience Sensitive to availability of
interpreter Ask all students- do you require an accommodation?
Include on forms Staff hires the interpreter
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D/HH INTERACTIONS Current Student Experience Possible Solutions
Staff are inexperienced with service providers Unfamiliar with d/hh
interactions Talking Loud Over- enunciating Assumption about lip
reading Assumption about ASL Learn how to work with service
providers Pen & Paper Texting Typing in a Word Document Ask all
students for their communication preferences Work closely with
ARC
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ACCESSING CAMPUS RESOURCES Current Student ExperiencePossible
Solutions Referral to D/HH Advisor Be explicit with explanations
and dont make assumptions Encourage students to get involved,
explain why Collaborate with staff who interface with D/HH students
Inadequate exposure to information Lack of incidental learning Rely
on peers for information
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CHOOSING A MAJOR & CAREER Current Student Experience
Possible Solutions Encourage students to DREAM BIG If students want
to pursue a typical major ask the student to reflect on : What are
the job prospects for you in that field? How will you set yourself
apart from other D/HH applicants? Think about why an employer
should choose YOU- plan for it. D/HH students typically choose:
Deaf Education ASL Studies Graphic Design Art & Design programs
Majors that lead to a job with minimal hearing community
interaction
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DEVELOP AS AN INDIVIDUAL Current Student ExperiencePossible
Solutions Encourage students to engage in campus activities and
organizations Cross-campus collaboration Reach out to the D/HH
students Empower the students to advocate for themselves Strong
D/HH connections Lack of Staff connections outside of D/HH advisor
Depend on D/HH Advisor to advocate on their behalf
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DEVELOP AS PROFESSIONAL Current Student ExperiencePossible
Solutions College Job Develop a plan with the student Career
focused Emphasize practical experience Refer to CDC Review career
preparation at each advising session COLLE GE = JOB Students are
not always career focused Dont understand long-term effects of
decisions made in college Networking is limited
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COLLABORATIVE SERVICE MODEL TO IMPROVE D/HH STUDENT EXPERIENCE
Examples Cross-department collaboration Cross-organization
collaboration Community collaboration Outcomes for D/HH Students
Increased sense of connection to UWM Increases retention
Development of networking opportunities Improves eventual
employment outcomes
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RESOURCES DVR- www.dwd.wi.govwww.dwd.wi.gov Student
Accessibility Center- www4.uwm.edu/sacwww4.uwm.edu/sac Interpreter
Training program- http://www4.uwm.edu/soe/academics/ex_ed/itp.cfm
http://www4.uwm.edu/soe/academics/ex_ed/itp.cfm American Sign
Language Studies Program-
http://www4.uwm.edu/soe/academics/ex_ed/asl-studies.cfm
http://www4.uwm.edu/soe/academics/ex_ed/asl-studies.cfm Pepnet-
www.pepnet.orgwww.pepnet.org Social Security Administration-
www.ssa.govwww.ssa.gov ADA- http://www.ada.govhttp://www.ada.gov
Center for Career Development- www4.uwm.edu/cdc/www4.uwm.edu/cdc/
Center for Community-Based Learning, Leadership, and Research-
www4.uwm.edu/community/ www4.uwm.edu/community/ DSSHE-
http://listserv.buffalo.edu/cgi-bin/wa?A0=DSSHE-Lhttp://listserv.buffalo.edu/cgi-bin/wa?A0=DSSHE-L