Guiding Principles That Inspire And Support Success for ...apps.nacada.ksu.edu/conferences/ProposalsPHP/... · 2016 NACADA Region 3 Conference Summer Components • WCU & ASP Orientation

2016 NACADA Region 3 Conference

A Practitioner’s Toolbox:

Guiding Principles That Inspire

And Support Success for

Marginalized Populations

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Janina DeHart

Assistant Director

Mentoring and Persistence to Success (MAPS)

Division of Student Success, Academic Affairs

Veratta Pegram-Floyd

Student Services Assistant Director

Department of Cinema Studies

University of Oregon

Devan Lalas

Assistant Director – Student Success

Center for Academic Success and Enrichment

MCPHS University – Boston, MA

Travis Wright

M.Ed. Higher Education Candidate

University of North Carolina Wilmington2


Session Outline

Academic Success Program Model

Brief History & Student Performance Data

Overview of Program Components

High Touch Environment + High Impact Practices = ASP

Creating a Student-Centered Environment

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Academic Success Program Model

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Academic Success Program Mission

Western Carolina University offers the Academic Success Program (ASP) as an opportunity for students to begin their college experience early and to prepare them for success in college and beyond. This program is designed to provide a full year of support to facilitate a successful first-year experience and to help students develop skills to excel in their college career.

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Academic Success Program

– Provides an early start to facilitate a successful first year

– Conditional admission pathway

– Full year of support and accountability

– Learning Community Model with residential, academic, and co-curricular components

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Admission is Competitive

Fall 2017

• Freshman Class Target: 1,875-1900

Fall 2017 Final Counts

• Freshman Applications: 19,746

• Freshman Class: 1,980

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2017 Demographics

• Number of students enrolled: 199

• Gender: 58% Male; 42% Female

• Ethnicity

– Caucasian/Non-Hispanic 75%

– Hispanic 0%

– African American/Non-Hispanic 8%

– Other (Multiracial, Other, Did not disclose) 17%

• Average HS GPA: 3.059

• Average Unweighted HS GPA: 2.75

• Average ACT Comp: 18.876

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1,980

55% M; 45% F

77.8%

9.1%5%

8.1%

3.78

3.34

21.6


Summer Performance Data

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Summer Cohort 2011 2012 2013 2014 2015

Number Enrolled 92 125 139 132 172

Summer Success Rate 83.7% 92% 97.8% 96.2% 95.3%

Average GPA – summer 3.167 3.261 3.317 3.177 3.315

GPA - 4.0 5 21 17 9 20

GPA - 3.5-3.99 22 33 29 22 47

GPA – 3.0-3.49 32 29 65 66 71

GPA – 2.5-2.99 18 31 24 25 25

GPA - below 2.5 or did

not make C’s in all

classes

11 9 3 8 8


ASP Retention Information 2010-15

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ASP Cohort

Fall Enrollment

ASP FTF Retention

Rate

WCU Freshman FTF Retention

Rate

2010 107 62.6% 72.0%

2011 83 72.3% 73.7%

2012 114 71.1% 78.7%

2013 133 73.7% 77.9%

2014 122 77.0% 80.1%

2015 162 78.3% 80.2%


Program Components

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Summer Components

• WCU & ASP Orientation

• 5 week session; 7 credit hours

• Summer Academic Theme

➢ Anthropology, General Psychology, Health & Wellness, Global Issues

• Case Management Model

• Receive Peer Support

• Meet with Academic Advisor two times

• Live together in a community

• Participate in activities and trips, including a class field trip

• Engage in a service project

• Receive academic support

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Successful Completion

• Complete all three courses with a grade of C or better

o ENGL 190 – A, B, C, U

oOther Liberal Studies Course & USI 130 – use regular +/- grades

• Earn a 2.5 GPA or higher

• Uphold the Code of Student Conduct

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First-Year Components

• Live together as part of Western Carolina PEAKS

• Case Management continues

• Peer Support continues

• Meetings with Academic Advisor

• Take LEAD 160: Academic Success & Leadership (1 hr. credit) and participate in campus and career development activities in the fall semester

• Review academic progress and receive support

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Case Management Model

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Case Management Model

• Intentional Multi-modal Support and Intervention

• Collaborative Partnerships

• Summer Weekly Team Meetings

• Fall Monthly Team Meetings

Student

Residential Case

Managers

Advising

InstructorsPeer

Mentors

ASP Program

Personnel

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Network of Support


Advising Components

• Summer

– Reports and Data (CSI)

– Case Management

– Mandatory Advising Meetings

• Fall

– Mandatory Advising Meetings (3 total)

– Progress Reporting (5th, 8th, 11th week)

– Reports and Data (MYSA)

• Spring

– Advising meeting at beginning of semester, then as needed

– Progress Reporting (5th, 8th, 11th week)18


College Student Inventory (CSI)Mid-Year Student Assessment (MYSA)

❖ CSI and MYSA Self Report Ratings:

• Ethnicity and Gender

• Attitudes toward educators

• Family emotional support

• Desire to finish college

• Financial security

• Confidence in verbal, math and science abilities

• Opinion tolerance

• Study habits

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Advising Tools

❖Summary Reports

• Dropout Proneness

• Predicted Academic Difficulty

• Educational Stress

• Receptivity to Institutional Help

❖Recommendations

✓ Get help with exam skills, study habits, writing skills, basic math skills

✓ Get tutoring

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CSI Success Predictors

ASP GPA Predictors

• Gender


ASP Retention Predictor

• Attitude towards educators

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MYSA Success Predictors

ASP GPA Predictors

• Gender


• Study habits

• Math and science confidence

ASP Retention Predictor


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Informing Practice

❖ Targeted Programming• Parents as Partners workshops at orientation• Intentional Connections with faculty and staff• USI & LEAD classes (summer and fall)

❖Expected predictors of student success• Stress level• Family emotional support• Study habits

❖Unexpected• Attitude toward educators

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High Touch Environment+

High Impact Practices

Academic Success Program

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Creating an Environment vs.Providing an Experience

High Touch Environment High Impact Practices(AAC&U)• Build a strong foundation

• Focus on intentional connections with students

• Make students feel special and important (Marginalization & Mattering)

• Take advantage of staff’s strengths in relationship-building

• Take advantage of the opportunity to shift “normal” or “standard” models and methods

• Hold students accountable for meeting high expectations (Challenge and Support)

• First-Year Seminars• Common Intellectual Experiences• Learning Communities• Writing-Intensive Courses• Collaborative Assignments &

Projects• Diversity/Global Learning• Service Learning• Capstone Project• Internships


Creating a

Student-Centered

Environment

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It starts with the foundation...

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Creating a

culture

Produces the

environment

How do we strengthen our

foundation? It is a team effort.

• Faculty, Staff, Mentors/PALs

• Training & emphasizing core

principals


Applying Theory

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"mattering is a motive: the feeling that others depend on us, are interested in

us, are concerned with our fate..." -

Rosenburg & McCullough, 1981

Marginality & Matteringby Nancy Schlossberg

1. Attention (Inclusivity)

2. Appreciation (Focused on progress)

3. Ego-Extension (Empathy during

challenge)

4. Rituals


Hold Students Accountable

Student Development Theory: Challenge and Support

• Challenge and Support (Nevitt Sanford)

– "Challenges occur in situations for which the individual does not have the skills, knowledge, or attitude to cope (for example, academic social, psychological). Supports are the buffers in the environment that help the student meet challenges to be successful." (Patton et. al, 2016, p. 46)

– The amount of challenge a student can tolerate is a function of the amount of support available. (Patton et. al, 2016, p. 46)

– If the environment presents too much challenge, students may do the following: regress to earlier, less adaptive modes of behavior; solidify current modes of behavior; escape the challenge; or ignore the challenge if escape is impossible. If there is too little challenge in the environment, students feel safe and satisfied but their development is limited (Sanford, 1966).29


ASP's Challenge & Support Model

Challenge Support

• GPA = 4.0 (GOAL!)• MUST = 2.5 GPA (higher than

"good standing")• Leadership (built-in)• Instill responsibility – the

power of choice• Full Semester = 5 Weeks• Progress Reporting

• Academic Support: Peer Tutoring, Supplemental Instruction, Study Hall

• Academic & Personal Support: Case Management Model

• All Staff: Reinforce Positive Messaging

• Peer Mentor Program• Leadership Course Fall

Semester


Focus on the Positive

1. Set tone up front & reinforce it early and often• Consistent, positive messages• Emphasize Challenge & Support• Environment – marketing, Open Houses,

faculty, staff, orientation, summer programs, fall, residence halls

2. Give perks/benefits• T-shirts and other “swag” (create an identity

and instill pride)

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Invest Time & Energy

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3. Spend time with them – interactions outside of class• Residence hall initiatives (cookies & milk, spaghetti dinner,

etc.)• Evening & weekend activities• Case management follow ups• Service projects• Midnight Registration Events

4. Celebrate their success• Kudos cards• Text messages• Closing Session & Awards Ceremony• Emails (Dean’s List, Chancellor’s List, etc.)


Utilize Staff Strengths

5. Take advantage of staff's strengths in relationship building!• Recognize those who are good at doing the things above

and give them room/freedom to do what they are good at and enjoy

• Capitalize on their passion and energy for supporting students

• Acknowledge their contributions• Ask them to document their experiences and share

success stories

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Capitalize on Campus Collaboration

1. Take advantage of the opportunity to shift “normal” models and methods

2. Establish strong collaborative partnerships across campus – get “buy in” from other departments/offices• Separate orientation session with parent workshops• Dedicated residence hall, staff, etc.

3. Based on strength of program over time – establish a strong reputation

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Closing Thoughts

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Questions?

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CONTACT INFORMATION

Janina DeHart

[email protected]

828-227-3895

Veratta Pegram-Floyd

[email protected]

541-346-8613

Devan Lalas

[email protected]

617-732-2176

Travis Wright

[email protected]

704-941-7496

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Documents

Guiding Principles That Inspire And Support Success for ...apps.nacada.ksu.edu/conferences/ProposalsPHP/... · 2016 NACADA Region 3 Conference Summer Components • WCU & ASP Orientation