Guidelines for Conducting Joint Evaluations of Humanitarian Action

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  • 8/22/2019 Guidelines for Conducting Joint Evaluations of Humanitarian Action

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    WhatWeKnowAboutJointEvaluationsofHumanitarianActionLearningfromNGOExperiencesSection1of3:THEGUIDE

    April2011

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    WhatWeKnowAboutJointEvaluations TheECBProject [email protected] April2011(v6) 2

    ContentsACKNOWLEDGEMENTS......................................................................................... 3

    ABOUTTHISBOOKLET .......................................................................................... 4

    THEGUIDE.............................................................................................................. 5

    CHAPTER1:WHYDOAJOINTEVALUATION? .......................................................... 5TheBenefitsofaJointEvaluation ............................................................................................... 5

    TheDownsidesofaJointEvaluation ........................................................................................... 6

    Conclusion ................................................................................................................................ 7

    CHAPTER2:JOINTEVALUATIONWHEN,WHOANDHOW? .................................... 8Whenwillittakeplace? ............................................................................................................. 8

    Whowilltakepartinit? ............................................................................................................. 8

    Isthereenoughtimeforajointevaluation? ................................................................................ 8

    Howwillitbepaidfor? .............................................................................................................. 9

    Howcanthejointevaluationbemostusefultovariousstakeholders? .......................................... 9

    CHAPTER3:WHATTODOBEFORETHEEVALUATION ............................................ 10Choose

    alead

    agency

    and

    agree

    on

    roles .................................................................................. 10

    Setupamanagementstructure................................................................................................ 10

    Estimatecostsandduration ..................................................................................................... 11

    Communicatewhattheevaluationisabout............................................................................... 12

    Findacompetentadministrator/manager................................................................................. 12

    Carefullypickevaluationteammembers................................................................................... 12

    Chooseafewobjectivestocover.............................................................................................. 14

    Agreeonevaluationstandardsandmethods ............................................................................. 14

    Writeaninceptionreport......................................................................................................... 15

    Managecommunicationswithinthecollaboration..................................................................... 15

    Prepare,prepare,prepare!....................................................................................................... 15

    CHAPTER4:WHATTODODURINGTHEEVALUATION ............................................ 16

    Briefthe

    team

    upon

    arrival ...................................................................................................... 16

    Sharefindingsasyougo........................................................................................................... 16

    Ensurefindingsarereportedwithsensitivity ............................................................................. 16

    FinalizingtheEvaluationReport................................................................................................ 17

    CHAPTER5:WHATTODOAFTERTHEEVALUATION............................................... 18Developbothcollectiveandindividualrolloutplans................................................................... 18

    Emphasizepeeraccountability ................................................................................................. 18

    CHAPTER6:JOINTEVALUATIONSINREALTIME .................................................... 19Preparefortheevaluationbeforetheemergencystarts............................................................. 19

    Takeagoodenoughapproachtotheevaluation..................................................................... 19

    Callonadditionalresources ..................................................................................................... 19

    Considersomeotherjointreflectionprocess............................................................................. 20

    Referencesand

    Further

    Reading.......................................................................... 21

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    ACKNOWLEDGEMENTSManypeoplehavesharedtheirvaluableexperienceandtimeinthecreationofthisbooklet.Special

    thanksgotoallofthem,particularly,inGuatemala,CarlaAguilarofSavetheChildrenUS,HughAprileof

    CatholicReliefServices,BorysChinchillaofMercyCorps,andJuanManuelGironDurinioftheECBProject;

    inNiger,JasmineBatesandMariannaHensleyofCatholicReliefServices,andJuliannaWhite,ofCARE;in

    Indonesia,AdhongRamadhanandJosephineWijiastutiofCatholicReliefServices,AgusBudiartoandEvi

    EsalyKabanofSavetheChildren,HariningMardjukiandAnwarHadipriyantoofCARE,andRichardusIndra

    GunawanandYacobusRuntuweneofWorldVisionInternational.SpecialthanksalsogotoJohnWilding,

    PaulineWilson,JohnTelford,MauriceHersonofALNAP,JockBakerofCAREandGuySharrockofCatholic

    ReliefServiceswhohavegivencriticalinputintothiswork.MalaikaWrightwastheauthorofthefirst

    paper.

    TheApril2011versionofthebookletwasupdatedbyKatyLovefromtheECBProject,LorettaIshidaof

    CatholicReliefServices,JockBakerofCARE,HanaCroweofSavetheChildren,andKevinSavageofWorld

    Vision.ThebookletwasrevisedbasedonfeedbackandreportsfromthosewhoparticipatedinECB

    supportedjointevaluationsin2010inIndonesia,Haiti,theHornofAfrica,andNiger.Thesepeopleserved

    asevaluationmanagersandcoordinators,teamleaders,teammembers,SteeringCommitteemembers,

    ECBfieldfacilitators,andECBaccountabilityAdvisersinjointevaluations,including:PaulOHagan,Greg

    Brady,YvesLaurentRegis,AngelaRouse,KatyLove,andJockBaker(Haiti);YenniSuryani,PaulineWilson,

    LorettaIshida,andLeAnnHager(Indonesia);KevinSavage,CheleDeGruccio,JimAshman,andWynn

    Flaten(HornofAfrica);andKadidaMambo(Niger).TheECBProjectthanksallwhocontributedtothis

    work.

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    ABOUTTHISBOOKLETThisbookletwaswrittentoshareknowledgegainedfromtheexperiencesofpeoplethathavebeen

    involved

    in

    joint

    evaluations

    conducted

    by

    non

    governmental

    organizations

    (NGOs).

    It

    mainly

    profiles

    the

    workofNGOsinvolvedintheEmergencyCapacityBuildingProject(ECB),whichhasagoaltoimprovethe

    speed,qualityandeffectivenesswithwhichthehumanitariancommunitysaveslives,improvesthe

    welfare,andprotectstherightsofwomen,menandchildrenaffectedbyemergencies.

    Thisbookletalsodrawsonthelessonsofmultiagencyevaluationsthatalreadyexistwithinthe

    humanitariansector.Majorcontributionshavecome,inparticular,fromtheActiveLearningNetworkfor

    AccountabilityandPerformanceinHumanitarianAction(ALNAP).

    Wehopethatlearningfrompreviousexperiencescapturedherewillbeusefulforallthoseconsidering

    leadingtheiragenciesthroughajointevaluation.Thelearningsharedhereistargetedatevaluation

    practitioners,managers,andNGOscontemplatingajointevaluation.Additionally,wehopethatitwill

    contributetoagrowingbodyofknowledgeontheseprocessesandshowthatwhiletherearemany

    unansweredquestions

    about

    joint

    evaluations,

    there

    is

    alot

    we

    already

    know.

    Thisbookletiscomprisedofthreesections.Thefirstsection,TheGuide,canbereferredtoasahowtoforthosecloselyinvolvedinjointevaluations.Itprovidesaframeworkforthoseapproachingan

    interagencyevaluation.Thesecondsection,TheStories,sharesseveralcasestudiesfromtheECBProjectsexperiences.Thethirdsection,TheTools,includesmanytemplatesandtoolsthatcanbeadaptedforevaluations,includingsampletermsofreferences,agreementdocuments,andchecklists.

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    THEGUIDECHAPTER1:WHYDOAJOINTEVALUATION?Whyshouldanagencyconsidertakingpartinajointevaluationofanemergencyresponseprogram?

    1

    Afterall,jointevaluationsrequirecollaboration,collaborationmeansmoreworkandtime,andtimeisa

    scarcecommodityinemergencyprograms.

    Inrecentyears,severalNGOshavesoughttoanswerthisquestionwhiletakingpartinthejoint

    evaluationsprofiledinthisbook.Whiletheresultshavebeenmixedandthelearningcurveshavebeen

    steep,jointevaluationsconfermanybenefits.Whiletheevaluationsthemselveshaveyieldedinstructive

    andusefulfindings,agencieshavealsobenefitedsignificantlyfromthequalityoftheinteractionsthat

    tookplaceamongpeeragencies.Jointevaluationsoftenserveasforumsforongoinglearning,dialogue

    andevenbegincollaboration.

    Agenciesalsoinevitablylearnthattherearesomepitfallsintheprocessofconductingjointevaluations.

    Thoughajointevaluationisnotsodifferentfromasingleagencyevaluation,therearesomemajor

    differences,someofwhicharehighlightedbelowandaddressedthroughoutthisguide.

    Aboveall,likeasingleagencyevaluation,ajointevaluationprovidesanopportunitytolearnfrompast

    actionsoastoimprovefuturedecisionmaking.

    Itshouldbenotedthatthisguidesetsouttheidealprocessesandstructuresforajointevaluation.Inan

    emergencysetting,ofcourse,constraintsemergethatmaketheidealprocessachallengetoachieve.

    Evaluators,therefore,mustbeflexibleandwillingtoadapttotherealitiesonthegroundinorderto

    achievesomeifnotalloftheobjectivestheysetouttoachieve.2

    TheBenefitsofaJointEvaluation1.

    Seeing

    the

    Big

    Picture

    Oneevaluatorsaid,You[may]thinkyouvecoveredtheworldbutyouveonlycoveredone

    villageinten.Emergencyresponsestypicallyinvolveseveralhumanitarianactors.Whenthe

    responsesofmorethanoneactorareputsidebysideandexamined,theoverallpicture

    becomesclearer,revealinghowfactorssuchasgeographiccoverage,sectorspecific

    interventions,andcommunityinvolvementallfittogether.Jointevaluationsgofurthertowards

    measuringimpactbylookingatthecollectiveeffortsofseveralactorstomeetbeneficiaryneeds

    andtoidentifywhatgapsexist.

    2. BuildingCoordinationandCollaborationtoImproveResponseGiventhescaleofdisastersandthedisproportionateamountofsufferingtheycause,agencies

    workingalonearegenerallynotabletohavealargeimpact.Infact,agenciesthatcoordinate

    responsesandworktogetherduringemergenciesarebetterabletomeettheneedsofdisaster

    affectedpopulations.

    By

    comparing

    agencies

    responses

    side

    by

    side,

    joint

    evaluations

    are

    better

    abletopointoutareaswhereNGOscouldhaveactedinacomplementaryfashionandmake

    1Themodelanddefinitionofjointevaluationsusedinthisbookletisanyevaluationthatlooksattheworkofmorethanoneagency.

    Thisusuallymeansthatinadditiontomoreactorsbeinginvolved,thereisagreaterbreadthofprogrammingbeingexamined.2ReaderslookingforfurtherguidanceshouldreviewShoestringEvaluation:DesigningImpactEvaluationsUnderBudget,Time,and

    DataConstraintsbyBamberger,Rugh,Church,andFort.

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    recommendationsforhowtheycoulddosoinanticipationofthenextemergency.Evaluation

    reportsrepeatedlyshowthatbettercoordinationwouldhaveledtoamoreeffectiveresponse.

    Insomecaseswhereagenciesarealreadyworkingtogether,ajointevaluationcanbealogical

    conclusiontoajointactionorresponse.InIndonesiaandinNigerin2010,agenciesagreedto

    conduct

    a

    joint

    evaluation

    to

    assess

    the

    impact

    of

    their

    joint

    activities.

    3

    Theprocessofcollaboratingontheevaluationitselfcanalsobeapowerfulwayofbuilding

    relationshipsamongpartneragencystaffthatendureforthelongterm.IntheECBexperience,

    someoftheserelationshipshaveledtoongoingactivitiesandeventheformationofanNGO

    coordinationforum(seeNiger).InHaiti,thejointevaluationhelpedtobuildrelationshipsamong

    nationalstaffandmanagers,servingasastartingpointforlongerterminteragency

    collaboration.

    3. WieldingWeightierConclusions,ImprovingPeerAccountabilityandTransparency

    Jointevaluationscanbemoreauthoritativebecauseofthecombinedweightofthosebacking

    them.As

    such

    evaluations

    are

    available

    to

    awider

    audience,

    there

    is

    likely

    to

    be

    greater

    pressure

    toactupontherecommendations.Additionally,theyprovidealargerbodyofevidencefor

    purposesofjointadvocacy.

    Whenagenciesopenuptooneanotherbysharingweaknessesandstrengths,theyincrease

    transparencyandmakeiteasierforthemtoholdonanotheraccountableforactinguponthe

    recommendations.Transparencyiscriticalforagenciesinhumanitarianresponses,andsharing

    thefindingsofevaluationsacrossagencieshelpstobecomemoretransparent.Infact,agency

    peersmaypressuretheagencyactonrecommendationsfromanevaluation.

    4. LearningfromandRelationshipBuildingwithPeersPartnersinajointevaluationhavearareopportunitytolearnabouteachothersprogramming

    and

    operations,

    and

    may

    share

    technical

    knowledge

    through

    the

    evaluation

    process,

    but

    also

    throughtheongoingrelationshipsthatareoftenestablished.Onepractitionernotedthat

    workingwithstafffromotheragenciessometimesbringsnewperspectivesorevenchangesher

    thinkingaboutaparticularissue.

    Therelationshipbuildingthatoccursthroughajointevaluationallowsagencystafftoidentify

    otheragenciesstrengthsandcapacities.Therelationships,foundedontrust,thatarebuilt

    throughajointevaluation,mayresultinagencycooperationinthefuture.

    TheDownsidesofaJointEvaluation1. MoreComplexity

    Ittakes

    time,

    skill

    and

    patience

    to

    get

    agencies

    to

    agree

    to

    do

    ajoint

    evaluation,

    agree

    on

    amanageablelistofobjectives,diffuseanytensionsthatmayarise,ensurethatgroupdecision

    makingprocessesareclearandrespected,allwhiledealingwithhiringandsupervisingan

    evaluationteam,settingupinterviews,ensuringlogisticsareinplace,etc.Thisbecomeseven

    harderduringanemergency.

    3Seethe2010Indonesiajointevaluationreportformoreinformation,availableatwww.ecbproject.org/resources

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    Withoutaleadagencytotakeontheprimaryresponsibilityforthesetasks,andacommitted

    steeringcommitteethatcanjointlyhandlestrategicdecisionmaking,ajointevaluationcanbe

    frustratingandunsuccessful.

    2. LessDepthOften

    it

    is

    not

    feasible

    or

    relevant

    to

    go

    into

    much

    detail

    on

    any

    particular

    agencys

    programs

    as

    wouldhappeninasingleagencyevaluation.Thereforemanyoftheevaluationquestionsof

    interesttoeachagencymaynotgetanswered.3. MoreExpensive

    Giventhenumberofactionsinvolved,jointevaluationscansometimesbemorecostlythan

    singleagencyevaluations.Ifagenciesagreetosharethecostsoftheevaluation,however,

    additionalcostsperagencywillbeminimal.

    ConclusionJoint

    evaluations

    allow

    NGOs

    to

    learn

    from

    multiple

    perspectives

    and

    given

    them

    amore

    complete

    understandingofanemergencyresponse.Theyhelpusworktogethernowandinthefutureandleadto

    relationshipsthatcanbeveryproductive. Forthesereasonstheycanbeenrichingexperiencesandhave

    aprofoundimpactonthewaywedothingsasindividualagenciesandascollectives.Itisimportantto

    havearealisticunderstandingofwhatcanandcannotbeaccomplishedbyajointevaluationbefore

    conductingone.

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    CHAPTER2:JOINTEVALUATIONWHEN,WHOANDHOW?Youmaywanttodoajointevaluationandhavegoodreasonstodoso.Butfirst,makesuretherewill

    beenoughtimefortheevaluation,willingpartners,andhuman,financialandotherresourcestogetit

    done.Thefollowingquestionsaremeanttohelpyoudeterminewhetherajointevaluationisfeasible.

    Whenwillittakeplace?Evaluationscantakeplaceatdifferentpointsofaresponse(during,immediatelyafter,orseveralmonths

    after).Thetimingdependsonwhattheagencieswanttogetoutoftheevaluation.Realtimeevaluations

    duringaresponseprovideresultsthatcanimprovetheresponsegoingforward(seeChapter6).

    Evaluationsconductedneartheendofanemergency,ontheotherhand,captureexperiencesand

    learningwhileitisstillfresh.Evaluationsconductedwellafteranemergencyendscanstillbeusefuland

    cancapturelongertermimpactofaresponse.

    Oneimportantfactorwhencreatingatimelineforjointevaluationsistorememberthatworkingwith

    multipleactorscanslowyoudown.Thereisrarelyaperfecttimetoconductajointevaluation,asall

    agenciesarebusy.Therefore,especiallyforrealtimeevaluations,itisimportanttostartplanningasearly

    aspossibleduringtheemergencyresponse.

    Whowilltakepartinit?Approachotheragenciesthatmayalreadybeconsideringanevaluationforthesamehumanitarian

    response.Consideragenciesthathavethesameoverallgoal(e.g.ensuringaffectedpopulationsareable

    torecoverquicklyfromthedisaster),andthathavesimilartypesofprogramsingeographicareasthatare

    closeenoughtogether.Identifytheappropriatepersontocontact,ideallysomeonewhoprovides

    strategicdirectionforthecountryoffice.Explainwhatwillbegainedfromdoingthisevaluationjointly

    (seeChapter1).Listentotheirviewsandnotethemdown.Dontbediscouragediftheyarenot

    interested.Keeptalkingtootheragencies.

    Whentalkingtootheragencies,findouthowtheyapproachevaluations.Dotheyconductthembecause

    donorsrequirethem?Howdotheyusethefindings?Whatresourcesdotheydesignateforevaluations?

    Takenoteofthistogetasenseofhoweachagencywillapproachtheevaluationandusethefindings.

    Theiranswerswillalsohelpprepareyouforpotentialareasofconflict,suchaswillingnesstocontribute

    stafftime. SeeTheTools,SuggestedTopicsforDiscussionwithProspectivePartners.Besuretheagencies

    arewillingtocommitstafftimeandresourcestosupporttheevaluation.

    Forajointeffort,andbecauseevaluationsmayrevealsensitiveissues,itsalsoimportanttobuildtrust

    amongtheagencies.Todoso,agreeonthefocusoftheevaluationtogether,ratherthanapproaching

    otherswithyourvisionandaskingiftheyareinterestedinjoiningin.Continuecollaboratingby

    communicatingclearly,

    being

    transparent

    with

    information

    and

    intentions,

    and

    following

    through

    with

    commitments.

    Isthereenoughtimeforajointevaluation?Besuretoallocateenoughtimefortheevaluationteamtogetthejobdone.Unlessthelogisticsofgetting

    toandfromfieldsitesisunusuallytimeconsuming,athirtyorfortydaycontractfortheleadevaluatoris

    reasonable. Ensuretheevaluatorhasatleasttwodaysbeforeofficiallystartingtheevaluationtodo

    preparatoryworksuchastoreviewdocuments,proposemethodology,andplanlogisticswiththe

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    agencies.Notensuringenoughtimefortheadditionalworkwillcompromisethequalityoftheevaluation.

    Ensurethattimeisbuiltintoaccountformisseddeadlines,asmayoccurwhenmanyactorsareinvolved.

    Howwillitbepaidfor?Jointevaluationsusuallytakemoretimetoconduct,andmayrequirearelativelylargeteam.Costs,

    therefore,may

    be

    higher

    than

    for

    single

    agency

    evaluations.

    The

    costs

    can

    be

    spread

    out

    among

    agencies,

    andthisshouldbediscussedaspartoftheearliernegotiation.

    Havearoughideaofwhattheevaluationmaycost.Themaincostsareforhiringconsultantsandsupport

    staff.Comparethiswithwhatfundsmaybeavailableandwhatotheragenciesmaybewillingto

    contribute,includingstafftime,lodging,andvehicles.Ifinsufficientfundsareavailablefortheevaluation,

    considerajointpeerreviewtoreviewoneanothersprogramsandcometogethertodiscussfindings.

    Properandrealisticbudgetingiscritical.

    Donorsarelikelytobereceptivetojointevaluationsiftheybringaboutabetterunderstandingofthe

    contextandtheoverallhumanitarianresponseandsomedonorscommissionjointevaluations

    themselves.Therefore,ifabudgetfundedbyagivendonoralreadyaccountsforanevaluation,thedonor

    maybeopentoredirectingthatactivityfromthesingleagencysevaluationtocontributetoajoint

    evaluation.

    Howcanthejointevaluationbemostusefultovariousstakeholders?Evaluationstakealotofresourcesandeffortandeveryonewantsthemtobeuseful.Jointevaluations

    canbeusefultodifferentstakeholdersindifferentways.Inalargeemergency,agencystaffatregional

    andgloballevelswilllikelybeinterestedinthefindings.

    Talktopeopleattheheadofficelevelinthecountrywhere

    theemergencyhappened,attheregionallevel,andat

    headquarterslevel.Evenifthefindingsrefertoprograms

    thathaveended,cantheybeusedtoinformother

    programs,systemsandpolicieswithintheorganization?

    Iftheproposalfortheevaluationcamefromheadquarters,dothoseinthefield,particularlycountryofficeleadership,

    believethatthiswillbeausefulexerciseforthem?Ifnot,

    theymaynotwanttoengage,andtheevaluationwillprove

    hardtocarryout.Howwilltheyusethefindings?How

    committedwilltheybetotheevaluation?Theirinterest

    andengagementneedtobehightomakethisasuccessful

    experience.

    Thereshouldbeareasonablelevelofconfidencethatthe

    findingswillbeusedbeforeproceedingwiththe

    evaluation.Ifnot,theevaluationteamwillstruggletoachievetheobjectives.

    TheideafortheECBsupportedGuatemala

    evaluationcamefromheadquarters.Theteamin

    GuatemalafeltthatthiswasanotherHQdriven

    initiative,sotheirparticipationinsteering

    committeemeetingswaslimited.Theagencieson

    thegroundtriedtocustomizetheobjectives,butin

    retrospectfelt

    they

    should

    have

    started

    from

    scratch.Thisnegativelyimpactedtheevaluation

    processandthustheusageofthefindings.

    Incontrast,theideafortheECBsupportedjoint

    evaluationinJogyakartaalsocamefrom

    headquarters.However,theparticipatingagencies

    onthegroundtooktheleadondefiningtheir

    objectives,withadvicefromheadquarters.This

    helpedensurethepartnersweremoreincontrolof

    theevaluationprocess.

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    CHAPTER3:WHATTODOBEFORETHEEVALUATIONIfyouhavedecidedtopursueajointevaluation,herearesomethingstoconsider.

    ChoosealeadagencyandagreeonrolesECBhashadthebestresultswhenoneagencyleadsthejointevaluationprocess.Thoughsomesharingof

    responsibilityisdesirable,agenciesshoulddesignatethemajorityofthedaytodaymanagement

    responsibilitiestotheleadagency.Anyoftheagenciesbeing

    evaluatedcouldserveasthelead;whatmattersisthattheagencyis

    capableofcarryingouttheresponsibilities.

    Theleadagencyhiresandsupervisestheevaluationteam,coordinates

    travellogistics,providesteammemberswithworkspaces,organizes

    meetings,andgivesleadershipregardingthedefinitionofthe

    objectives.Ultimately,itisthisagencythatisaccountableforensuring

    thatthe

    evaluation

    takes

    place.

    Asteeringgroupmadeupofrepresentativesfromeachagencycan

    cometogethertoagreeontherolesoftheleadagency,theroles

    assignedtootherparticipatingagencies,andsharethemwithall

    involvedpersons,staffandevaluators.(Formore,seesectionbelow

    onManagementStructure.)

    SetupamanagementstructureWhensettingupamanagementstructurefortheevaluationitsimportanttorecognizethatyouare

    managingnotjustanevaluationbutacollaboration.Dontsuccumbtopressuretomakechoices

    favorabletotheleadagency,steeringcommitteemembersorhighlevelsponsorsoftheevaluation(e.g.

    wemust

    have

    x,

    y,

    and

    zrepresented,

    and

    any

    individuals

    will

    do).

    Seek

    out

    individuals

    for

    the

    steering

    committeeandevaluationteamwhoarecommittedtoasuccessfuloutcome,eveniftheyarenot

    conventionalchoices.Wherethereisaneedforagencyrepresentation,createspacefortheseindividuals

    insomehighprofile,butlesscriticalfunction.

    Ajointevaluationmanagementstructurecouldlooksomethinglikethis:

    Asteeringcommittee. Thisgroupwillberesponsibleforstrategicdecisionmakingveryearlyonregardingobjectives,timing,andresourceallocation,includingstaffandfunding.Thesteering

    committeewillalsobeactiveinreviewinganddebatingthefindingsandactingupontheir

    implicationswithintheiragenciesandbeyond.Itisnormallychairedbytheleadagencyandhas

    representationfromeachoftheparticipatingagencies.Thecommitteewouldideallybekepttoa

    maximumoffive,makingoversightanddecisionmakingmorefocusedandachievablein

    reasonableamounts

    of

    time.

    This,

    however,

    supposes

    that

    agencies

    involved

    are

    willing

    to

    delegatestafftoacommittee.

    Theidealsteeringcommitteememberisseniorenoughtospeakonbehalfofhis/heragencyand

    hastheauthoritytomakedecisions.Thisindividualmusthaveagoodknowledgeofhisorher

    organizationsemergencyprogramsandongoingdevelopmentwork.Inaddition,heorshe

    shouldbeabletothinkstrategically,andknowenoughaboutevaluationstoadviseonthe

    evaluationmethodstobeusedandonthefieldlocationstobecovered. Theseindividualswill

    alsobethosemostlikelytofollowuponrelevantrecommendations.

    Aleadagencythatplaysits

    rolewellcanmakeamajor

    differenceintheprocess.The

    headevaluatorinECBsNiger

    evaluationfoundthelead

    agencysorganizationofthe

    evaluationprocessand

    logisticstobethemosthelpful

    thingto

    him

    in

    carrying

    out

    his

    work.Itwasoneissuewe

    didnthavetothinkabout;it

    wassowellorganized,he

    noted.

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    Steeringcommitteemembersshouldagreeonanddocumentclearprocessesandstandardsof

    efficiency,transparencyandaccountabilityregardingrolesandresponsibilities.Theyshould

    agreeonhowdecisionmakingwouldwork,howtoresolvedisagreementswithinthesteering

    committee,andhowtoshareinformation. Steeringcommitteemembersshouldbethesame

    throughout

    the

    entirety

    of

    the

    evaluation.

    When

    members

    rotate

    on

    and

    off

    the

    committee,

    decisionsandguidancemaychange,whichwillcomplicatemattersfortheevaluationteam.

    Otheragreementsconcernthereportformat,theuseofagencylogos,theownershipofthe

    productsoftheevaluation(i.e.intellectualcopyright),howagencieswillusethefindingsandif

    theywillholdoneanotheraccountable,etc.

    Achairperson.Thispersonisbasedattheleadagencyfortheevaluationandisamemberandchairofthesteeringcommittee.Heorshehasmostofthestrategicdecisionmaking,operational

    andcollaborationresponsibilitiesoftheevaluation.Thisindividualusuallyassumestheroleof

    evaluationmanagerandisthedirectreportinglinefortheteamleader.Thechairpersonshould

    managethebudgetandtrackexpenses.

    A

    manager

    or

    administrator.

    This

    person

    must

    ideally

    be

    based

    in

    the

    lead

    agency

    with

    a

    certain

    percentageofhisorhertimededicatedtotheevaluation.Seethefollowingsectionformore

    detailsonthemanagersresponsibilities.Heorshecouldalsositonthesteeringcommitteebut

    withoutvotingrights.

    Theevaluationteam. Theteamistypicallycomposedofoneortwoindependentconsultants,andarepresentativefromeachofthepartneragencies.Thisteamisaccountabletothesteering

    committee,particularlythecommitteechair.

    Therearevariationsonthisstructure,ofcourse.Mostevaluationsalsohavehigherlevelsponsors

    thatmayalsoformasuperstructure.Sectorexpertsmayalsobeneededontheevaluationteam.

    SeeTheToolsforaSampleAgreementsDocument.

    EstimatecostsanddurationBasedonthedraftitinerary,thesteeringcommitteeshouldagreeonadraftbudgetandcostsharing

    arrangements.Typicallyagenciesshareconsultantcostsequallyandprovidefundingforthestaffmember

    theyappointtojointheevaluationteam.Thinkthroughfundingimplicationsforallaspectsoftheprocess

    andhowlongeachactivitywilltake.Forexample,ensurefundsforgoodqualityediting,formatting,and

    presentation,asthesecanmakeasignificantdifferenceinhowwidelythereportisread.Berealistic

    aboutthetimeitwilltaketheevaluationteamtogetthejobdone.Atleast30daysorevenfortydaysare

    recommendedfortheteamleader.Theconsultantwilllikelybethelargestcost,butitisessentialto

    budgetfor,ashis/hertaskswillinclude:

    Reviewdocuments,preparemethodology,andcorrespondwiththesteeringcommitteepriorto

    theevaluation.

    Conductfieldvisitstoatleastthreesitesforeachoftheagencies.

    Interviewagencystaff.

    Interviewotherstakeholders.

    Presentthefindingstostakeholdersincountry.

    Prepareadraftofthereport. Incorporateeditsandcommentsonthereportfrommultipleactors.

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    CommunicatewhattheevaluationisaboutAjointevaluationisanewsworthyevent,butnoteveryonewillunderstanditspurpose.Makesurepeople

    insideandoutsidetheparticipatingagencies,includingbeneficiaries,areawareoftheevaluationsothat

    theywillbemorelikelytoreviewandmakeuseofthefindings.Draftaonepageinformationalsheet

    abouttheevaluationforwidespreadsharing,andespeciallywithcountryofficestaffwhoneedtobe

    awareof

    the

    evaluation

    (though

    they

    would

    ideally

    be

    engaged

    throughout

    the

    process).

    Itisparticularlyimportanttohavepreparatorydiscussionswithbeneficiarycommunitiestoensurethey

    understandthepurposeoftheevaluationandtheyagreetoparticipateintheevaluation.Theyshould

    understandthatevaluatorsdonothaveanyassistancetogive.4InHaiti,theevaluationteamtrained30

    nationalstafffromtheparticipatingagencieswhospokeHaitianCreoletoberesponsibletoengage

    beneficiaries.Theydidsobyconductingfocusgroupdiscussions,askingopenendedquestionsto

    understandpeoplesexperiencewiththeemergencyresponse.5

    Findacompetentadministrator/managerConsiderhiringsomeonewhocanspendasignificantamountoftime(50100%)focusedonthe

    evaluation,especiallyinthemonthortwoleadinguptoit.Thispersonmaybeanadministrator,but

    shouldalso

    be

    supervised

    by

    asenior

    person

    who

    can

    advise

    on

    strategic

    issues.

    Asuperbadministratorcanmakeamajordifferenceinthesuccessofanyevaluationbutparticularlya

    jointevaluation.Ideally,anationalstaffpersonshouldbehiredorsecondedfromoneoftheagencies.He

    orshewillberesponsibleformeetingthelogisticalandadministrativeneedsofboththesteering

    committeeandtheevaluationteam.Asampletasklistforthispersoncouldlooklikethis:

    Organizetherecruitmentfortheindependentconsultant(s).

    Draftandprocesscontractwithconsultant(s).

    Arrangeschedulesandmanagethecalendar.

    Arrangelogisticalarrangementsfortravelinginthefield.

    Coordinateinformationexchangebetweentheagenciesandtheevaluationteam,such

    ascollectingtherelevantbackgrounddocumentsfortheevaluationteam.

    Arrangemeetingsbothwiththeparticipatingagenciesandwithoutsideactors.

    Helpdocumentwhoisresponsibleforwhatandsharethiswithallparties.

    Agreeonnormsforperdiemandotherpolicies.Typically,eachagencyfollowstheir

    ownandthecoordinatingonehirestheexternalsandusestheirperdiems.

    Meetwiththeevaluationteam.

    Thesteeringcommitteeorchairpersoncouldappointtheevaluationadministratorormanager.Ideally,

    thesteeringcommitteewilldefinetheauthorityleveloftheadministrator,whoheorshewillreportto,

    andwhatlevelofauthorityheorshewillhavetomakedecisions.Itshouldbemadecleartheamountof

    timeanadministratorwillprovidetosupporttheevaluationteam.

    CarefullypickevaluationteammembersSelecttherightteam.Inadditiontothetechnicalskillstheyneedtoconducttheevaluation,team

    memberswillalsohavetobegoodatbalancingtheneedsofmultipleclientswithsensitivity.Whiletheir

    rolesshouldbemadeclearbeforetheevaluation,experiencehasshownthattheywillneedtobeflexible

    4SeeTool9intheGoodEnoughGuidetoImpactMeasurementandAccountabilityinEmergencies

    5SeetheCARESavetheChildrenjointevaluationreportatwww.ecbproject.org

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    oncetheevaluationbegins.Theteamshouldnotbetoolargethatitisdifficulttomanage.Threetofour

    teammembersisusuallysufficient. Atypicalteammaybecomposedof:

    Anindependentconsultant/teamleader.Thispersonknowsalotaboutevaluationandalsohasstrongmanagementandleadershipskills,theabilitytostaycalmunderpressureandtobe

    adaptive

    in

    the

    face

    of

    the

    unexpected.

    A

    joint

    evaluation

    team

    leader

    also

    needs

    the

    ability

    to

    dealwithmultiplelayersofmanagementandbalancevariousexpectations,andthusmusthave

    strongdiplomacyandcommunicationskillsbothwrittenandverbal.Theteamleadershould

    alsohavehadpreviousexperienceasateamleader,sincethisisitselfaspecialskill.Team

    leaderswiththeseskillsetsaresometimeshardtofind,anditiscriticalthatthereisabudgetline

    topayforthem.

    Thoughitsnotalwayspossibletorecruitateamleaderwhohaspreviouslyledjointevaluations,

    confirmthatheorshehasexperienceinimpactanalysisinemergencies,asheorshewillneedto

    understandhowthevarioussetsofdatacometogethertoformabiggerpicture.Notethat

    consultantsoftencomewiththeirownideasandmethodologies,andtheywillneedguidance

    andparametersfromthesteeringcommittee.

    Anationalconsultant.Thenationalconsultantprovidescriticalguidanceonthepolitical,social,andculturalcontextoftheemergencytotheteam,especiallytotheteamleader,whoisoftenan

    expatriate.Havingsuchapersononhandforajointevaluationcanhelpinnetworkingwith

    nationalstakeholdersandensurethatknowledgeisquicklytransferredtotheevaluationteam

    aboutkeyactorsandeventsandcanminimizesomeofthecomplexityofthedataandfactorsto

    beanalyzed.

    Asectorspecialist. Ajointevaluationwillchallengetheteamofevaluatorstoaddressthewiderangeofprogramareasbeingcoveredwhilealsofocusingonselectedkeyandpriorityaspects,

    especiallyaseachagencymayhaveuniqueinterests.Ifagenciesneedmoreindepth

    examinationofaparticulartypeofprogram,theyshouldconsiderbringingasectorspecialistto

    theteam,freeingupothermemberstofocusontheoverallpicture.

    Agencyteammembers.Eachagencytypicallyappointsonerepresentativetotheevaluationteam.Theseindividualsarenotactingonbehalfoftheiragencybutrathermustbeimpartial

    evaluators.Theskillsetsofthesepeople,forexampletheirexpertiseincertainsectoralareas,

    languageandfacilitationskills,andevaluationexperienceareveryimportanttotheoverall

    successoftheteam.Ensuringthatagencyandevencountryofficestaffarerepresentedon

    theevaluationteamwillincreaseownershipoftheevaluationfindings.

    Itmaybehardforagencyteammemberstobeavailableforthefulllengthoftheevaluation,but

    experiencehasshownthatcontinuityisimportanttoevaluationqualityandthelearning

    experienceisalsogreatlyenhanced.Agencymanagersshouldthereforemakeeveryeffortto

    ensurefullparticipationofagencystaffontheevaluationteam.

    Giventhe

    importance

    of

    getting

    competent

    team

    members,

    its

    important

    to

    start

    the

    recruitment

    processearly.Goodindependentconsultantsnationalandinternationalalikeareoftenbookedfor

    weeksorevenmonthsinadvance.

    OncethesteeringcommitteehasfinalizedtheTermsofReferenceforteammembersandtheskillsthey

    want,agenciesshouldconsiderrequestinghelpfromtheirheadorregionalofficesinrecruitingtheteam,

    suchasdoingtheinitialadvertisingandscreeningandthensendingashortlistofcandidatestothelead

    agency.

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    Bythetimehiringbegins,theobjectivesfortheevaluationshouldhavebeenwellenoughdefinedthatthe

    steeringcommitteeisclearonwhatprofilesareneededontheteamandthus,whotohire.

    SeeTheToolsforSampleTermsofReferenceforEvaluationTeamMembers.

    ChooseafewobjectivestocoverTheparticipatingagenciesmayhavedifferentinterestareastheydliketocoverinajointevaluation.But

    itisnotpracticaltoaddresstoomanyobjectivesinajointevaluationasthereisalreadymorecontentto

    cover.Ideally,thereshouldbenomorethanthreeorfourobjectiveswithinthetermsofreference,and

    thescopeshouldbeasnarrowaspossible.Forexample:

    Howwelldidthevariousagenciescoordinatetheirresponses?

    Howappropriatewastheintervention?

    Howtimelywastheintervention?

    Howwelldidtheresponseassistpeopleinrecoveringfromthedisaster?

    Objectives

    that

    concern

    the

    overall

    impact

    of

    the

    response

    are

    usually

    best

    for

    a

    joint

    evaluation.

    Objectivesofuniqueconcerntooneortwoparticipatingagencies,suchasissuesofoperationalefficiency,

    arenotgenerallyappropriate.Inareaswheremoredepthisneeded,hireanadditionalteammemberto

    focusspecificallyonaparticulartypeofprogrammingorissue.

    Doaskforinputonthescopefromstaffatdifferentlevelsofeachagencywhomyouexpecttousethe

    evaluationfindings.Atthesametime,itiswisenottoconsulttoowidely,asyouwillruntheriskofadding

    toomanyobjectivesandanunrealisticscopefortheevaluation.

    Objectivesshouldbeagreeduponbeforetheevaluationteamishired.Infact,considerbringinginan

    externalfacilitatortonegotiatethescopeoftheevaluationaheadoftime.Oncetheleadevaluatorjoins,

    heorsheshouldhavethechancetotelltheparticipatingagencieswhatisfeasibleandrealistic. Itis

    criticaltofindabalancebetweenwhatagencieswantandwhattheleadevaluatorbelievesispossible.

    SeeTheToolsforaTermsofReferenceTemplate.

    AgreeonevaluationstandardsandmethodsJointevaluationsshouldincludeadocumentreview,keyinformantinterviewsandfocusgroupdiscussions

    withstaffandbeneficiarygroups.

    Theteamleaderwillbuildanapproachtoexamineeachagencysworkwithenoughrigortoinspire

    confidenceinthefindings,butnotdetracttoomuchfromafocusontheoverallimpactoftheagencies

    response.However,thesteeringcommitteeisexpectedtoadvisethisprocessandalsocommunicatethe

    criteriatheywilluseforvillageandbeneficiaryselectionfortheinterviews.

    Inadditiontomorelocationsforfieldvisits,forjointevaluations,theremayalsoneedtobemore

    interviewswithotheractors,suchasUNagencies,representativesfromcivilsociety,nationalandlocal

    partners,andgovernmentofficials.

    Certainindicatorswillbenonnegotiabletobeinlinewithacceptedinternationalstandards,suchasthe

    OECD/DACstandardsforevaluation.6 Spherestandardsareanotherkeypointofreferencewhichshould

    6http://www.alnap.org/resources/guides/evaluation/ehadac.aspx

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    beassessedduringanevaluation,notonlyfortechnicalsectors,butalsocorestandardsofparticipation.

    Onesetofstandardsshouldbeusedforconsistencyinmeasuringperformance. Beclearonwhat

    organizationalminimumstandardsare.ReferencetheKeyElementsofAccountabilityontheECBProject

    website.

    WriteaninceptionreportTheevaluationteamshoulddevelopaninceptionreportonthetermsofreferenceandwithaworkplan.Thisreport,writtenbytheteamleader,willensureexpectationsareagreedonbythesteeringcommittee

    andtheteamitself.Italsoallowsfortheevaluationteamleadertodialoguewiththesteeringcommittee

    aboutwhatisrealisticandfeasible,givenavailabilityofstaff,budget,anddeadlines.

    ManagecommunicationswithinthecollaborationAgenciesconductingajointevaluationneedclearagreementsaroundcommunication.Facetoface

    meetingsarecriticaltomakesureunderstandingsareclearandtobuildcohesion.Decidinghowtostore

    keydocumentsisalsoveryimportant.Onesolutionistosetupasimplewebpagetouploaddocuments,

    contactlists,schedulesandotheressentialinformation.It

    is

    also

    important

    to

    have

    regular

    opportunities

    along

    the

    way

    for

    the

    evaluation

    team

    to

    discuss

    any

    concernswithsteeringcommitteemembers.Forexample,earlyintheprocess,theteamcangive

    feedbackastohowwelltheevaluationmethodsareworkingandcheckwiththesteeringcommittee

    whethertheseshouldbemodified.Ifthesteeringcommitteeisengaged,theevaluationwillbemuch

    morelikelytosucceed.

    Itisalsoimportanttoagreeinadvanceonprinciplesoftransparency withevaluationresults,including

    communicatingresultsinatransparentwaytobeneficiarycommunities(whichcouldbeintheformofa

    discussionorroundtable). Tryingtocoveruporhideevaluationresultsisnotonlyagainstprinciplesof

    accountability,butunderminesorganizationallearningandcanoftenbackfire.

    Prepare,prepare,prepare!Our

    experience

    has

    shown

    that

    agood

    amount

    of

    work

    can

    be

    undertaken

    even

    before

    the

    evaluation

    teamarrives.OncetheTermsofReferencefortheevaluationhasbeenestablished,alistofkeyinformant

    interviewscanbedetermined,meetingsestablished,focalpointsready,andpreparatorydocumentscan

    beemailedtotheevaluator.

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    CHAPTER4:WHATTODODURINGTHEEVALUATIONIfrealisticobjectives,managementstructure,andacompetentteamhavebeenchosenandestablished,theevaluationshouldbeeasiertomanage.Theteamwillstillneedgoodlogisticalsupport

    andguidance.Hereissomeadditionalguidanceonconductingtheevaluation.

    BrieftheteamuponarrivalEnsurethattheteamhasachancetodiscusstheTermsofReferencewitheachofthesteeringcommittee

    members.TheleadevaluatorshouldalsogoovertheTermsofReferencewiththesteeringcommitteeas

    agroup.

    Theadministrator/managerorsteeringcommitteechaircanbriefteammembersonrolesand

    responsibilitieswithintheevaluationstructure.Theteamwillneedtobebriefednotonlyonthelogistics

    andtheprocessoftheevaluation,butalsoontheresponseprogramswhicharetobeevaluated.The

    team

    will

    need

    to

    be

    clear

    on

    how

    the

    evaluation

    is

    run,

    the

    role

    of

    the

    lead

    agency

    and

    the

    other

    agencies,towhomtheteamreports,wheretheywillgetlogisticalsupport,andhowtheywillmaintain

    independence.Whenthesearenotclear,confusionabounds,andtheteamwillstruggletoachieve

    objectives.Anticipatetheextraconsultationtimeneededwhenestimatinghowmuchtimetheteamwill

    needfortheevaluation.

    SharefindingsasyougoTheteamleadersshouldalsoensurethatthesteeringcommitteeandthestakeholders(asmentioned

    below)receiveregularupdatesthroughouttheprocess.Ifthesteeringcommitteeandstakeholdersare

    wellbriefedabouttheprogressandinitialfindingsoftheevaluation,therewillbenosurprisesattheend.

    Dailydebriefsamongtheevaluationteamdrawsoutpreliminaryfindingswhichtheteamleadercanuse

    toprovideregularupdates.

    EnsurefindingsarereportedwithsensitivityReceivingandreviewingthefindingsofajointevaluationcanbeanexcitingtimefortheagenciesbutalso

    atimeofapprehension.Theleadevaluatorshouldpresentfindingsinawaythatwillnotmakeanyagency

    feelinferiororunfairlycomparedwithothers.Agencieswillalsoinevitablylookformentionsof

    themselvesandjudgewhethertheythinkthefindingsarefair.Findingsthatarecriticalinnatureshould

    bephrasedinaconstructiveway,supportedbyreasonableevidenceandbalancedwithpositivefeedback.

    Inadditiontothemainreport,theevaluatorcouldalsocreateshortindividualreportsforeachofthe

    agencies.Inpractice,however,thismaynotbeworththeadditionaleffortsincejointevaluationstendto

    bebetteratlookingattheoverallresponseandcoordinationbetweenagencies(i.e.fromabeneficiary

    perspective)thanlookingatindividualagencyoperationsindetail.

    Anotherapproachisfortheevaluationteamtodoapreliminaryanalysisthatcompilesandgroups

    findings.Throughaworkshopormeeting,theteamcanfacilitatestafffromtheparticipatingagencies(especiallythosewhowillusethefindings)tocollectivelydrawconclusionsandrecommendations.With

    thistypeofparticipation,agenciesaremorelikelytoaccepttheconclusionsandfeelresponsiblefor

    actingontherecommendations.

    Ultimately,whenjointevaluationsarewellplannedandagenciesandtheteamcommunicatethroughout

    theprocess,agenciesarelesslikelytotakeissuewiththeresults.Afocusonlearningmakeseventhe

    leastflatteringfindingsmorepalatablebecausetheycanbeinstructive.

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    Oncetheagencieshavehadachancetodiscussanddebatethefindings,theyshoulddiscussthemwitha

    broadergroupofstakeholders,especiallythosethatwereconsultedduringtheevaluationprocess,such

    asUNagencies,beneficiaries,localNGOs,andlocalgovernment.Onewaytodothisistoholdaninter

    agencyvalidationworkshopwherestakeholdersaregivenanopportunitytoconfirmordisputethemajor

    findings

    and

    recommendations.

    FinalizingtheEvaluationReportTheevaluationreportshouldbeeasytoreadandrelativelyshortnomorethan30pages.Itisimportant

    tofocusonthatwhichhasgonewell,andgoodpracticeshouldbehighlightedinthereport.

    Assumingstakeholdershavebeenbriefedthroughouttheevaluation,thefindingsandrecommendations

    intheevaluationshouldnotcomeasasurprise.Doanticipate,however,thatstakeholderswillnotagree

    withallfindingsandthesteeringcommitteeshouldbepreparedtoaddressthis.

    Itiscriticaltosetoutaperiodtoreceivefeedbackonthedraftofthereport.Beclearandrealisticabout

    thetimelineforthisperiod.Itneedstobelongenoughtoallowtherightpeopletoprovidefeedback,but

    notsolongthatthefindingsarenolongerrelevantbythetimethereportiscompleted.Afterensuring

    thatallofthepeoplewhoneedtogivefeedbackareinformedofthescheduleinadvance,twotofour

    weeksisareasonabletimeinwhichtoallowpeopletosubmitfeedback.

    Theevaluationteamleaderisultimatelyresponsibletomakethedecisionsaboutwhichfeedbackis

    incorporatedandwhichisnot.Ifthereisenoughdisagreementaboutcertainfindingsorconclusions,

    thesecanbeaddressedinamanagementresponsethatisannexedtothefinalreport.

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    CHAPTER5:WHATTODOAFTERTHEEVALUATIONWiththeevaluationworkdoneandthefindingsdetailed,onepartoftheprocesscomestoaclose.But

    inotherways,therealworkisjustbeginning.Hereissomeguidanceformakingthemostofthe

    completedevaluation.

    DevelopbothcollectiveandindividualrolloutplansBecausejointevaluationshaverelevancetoawiderangeofactors,agenciesshouldsharethereportwith

    humanitarianbodiesandsuchnetworksastheActiveLearningNetworkforAccountabilityand

    PerformanceinHumanitarianAction(ALNAP),inadditiontoheadquarters.Sharingthereportfromajoint

    evaluationreportwidelydemonstratestransparencyandacommitmenttocontributetolearningwithin

    thebroaderhumanitariansector.

    Theagenciesmaywanttodevelopsimplecollectiveandindividualcommunications plansincluding

    distributionlistsforthereportandsmallactionplanningmeetingstodiscussandpresenttheimplications

    ofthefindings.

    EmphasizepeeraccountabilityWithjointevaluations,agencieshavetheopportunitytoholdoneanotheraccountableforprogresson

    recommendations.Theymaychoosetoworkonsomerecommendationstogether.Theymayagree

    beforehandtoholdafollowupworkshopinsixmonthsorayearstime.Atsuchatime,theycouldthen

    discusshowthefindingswereshared,whatprogresswasmadeandwhatwastheoutcomeofanyactions

    taken.

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    CHAPTER6:JOINTEVALUATIONSINREALTIMEConductedwhiletheemergencyresponseisstillongoing,realtimeevaluations(RTEs)arevaluable

    toolsforrectifyingproblemsandmakingimprovementsinprogrammes.However,ajointRTEcanbe

    especiallychallenging.

    Here

    are

    some

    things

    to

    consider

    iffacing

    the

    decision

    of

    conducting

    ajoint

    evaluationinrealtime.

    PreparefortheevaluationbeforetheemergencystartsIncasesofslowonsetemergencies,theremaybetimetoplanmonthsinadvance.Evenwithrapidonset

    emergencies,preparednessispossible.Youcanjointlyoutlinegenericplansfortheevaluationwhichcan

    beturnedintoactualplansinthefaceofadisaster.Theseplansshouldincludeasmanyoftheaspectsas

    possiblethatareoutlinedinthisbookletonhowtoorganiseajointevaluation,including,crucially,the

    designationoffocalpoints.Thesefocalpointsareonstandbyandwillhavetheresponsibilityofgettingan

    RTEprocessstarted,conveningthevariousactors,etc.andwhowillideallyremainaspointpersons

    duringtheprocess.

    TakeagoodenoughapproachtotheevaluationYoumayhavetotakesomeshortcutsanduseagoodenoughapproach.Goodenoughdoesnotmean

    secondbest:itmeansinanemergencyresponse,adoptingquickandsimplesolutionsmaybetheonly

    practicalpossibility.Whenthesituationchanges,youshouldaimtoreviewyourchosensolutionand

    amendyourapproachaccordingly.

    Forexample,youcansimplifymanagerialstructures.Withindaysofthepartiesagreeingtodoajoint

    evaluation,youmayagreetoestablishasmall,rapidlyorganizedmanagerialstructure(whichcan

    subsequentlytransitiontoamorerobustoneatalaterstage).Duringthefirstweek,forinstance,that

    groupcouldlookatwhatisminimallynecessary,andcreateapracticalquickanddirtytermsof

    reference.Themanagementcommitteecoulddelegatemuchofthedaytodaymanagementtooneor

    twokeyactors,andthusspendlesstimeongroupdecisionmakingandconsensusbuilding.

    Eachparticipatingagencywouldbetrustedtocarryoutthetasksassignedtotheminaccordancewith

    predeterminedplansandstandards.Oncetheprocesshasbeenstartedandtheevaluationisinmotion,

    agenciescanthengraduallybuildintighterqualitycontrolmechanisms,morefocusedtermsofreference,

    andamoreinclusiveprocess(e.g.alargermanagementgroup).

    Suchagoodenoughapproachisnotanidealevaluativeprocess,butlikelyrelevantforRTEsbecause

    agenciesareparticularlybusywiththeimplementationofaresponse.However,certainaspectsofthe

    jointevaluationshouldnotbesubjectedtoshortcuts.Theseincludeethicalstandards,suchasthe

    confidentialityandindependenceoftheevaluativeprocess.

    CallonadditionalresourcesParticipating

    agencies

    could

    consider

    calling

    on

    additional

    internal

    support.

    A

    staff

    member

    could

    be

    secondedtoacountryofficeforsomeweekstohelpwiththejointRTE.Unlikecountryofficestaff,who

    wouldpresumablybepreoccupiedwiththeemergencyresponse,thispersonwouldhavetimetofocuson

    theevaluation.Heorshecoulddoaninitialscoping,astakeholderanalysisandholdameetingcollectively

    orindividuallywithpartnerstogettheirviews.Heorshecouldalsoassistwithpracticalpreparationsfor

    theteam,includingsettingupfieldvisits.

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    ConsidersomeotherjointreflectionprocessIfajointRTEisnotrealistic,considerotherlearningprocesseslikeajointafteractionrevieworapeer

    review.Agenciescandoquickassessmentsoftheirwork(seeImpactMeasurementandAccountabilityin

    Emergencies:TheGoodEnoughGuide)andgettogetherforashortmeeting/workshop,orinvitean

    experiencedexperttoprovideadviceonhowtheoperationmaybeadapted.

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    ReferencesandFurtherReadingJointEvaluationsGuidanceforManagingJointEvaluations.DACEvaluationSeries,OECD2006.

    http://www.oecd.org/dataoecd/29/28/37512030.pdf

    JointEvaluations:RecentExperiences,LessonsLearned,andOptionsfortheFuture.DACEvaluation

    NetworkWorkingPaper,OECD,2005.

    LessonsAboutMultiAgencyEvaluations:AsianTsunamiEvaluationCoalition.http://www.tsunami

    evaluation.org/NR/rdonlyres/9DBB5423E2EF43ABB6D2

    2F5237342949/0/tec_lessonslearned_ver2_march06_final.pdf

    GeneralEvaluationsUSAIDCenterforDevelopmentInformationandEvaluation,PerformanceMonitoringandEvaluationTIPS

    series.

    http://evalweb.usaid.gov/resources/tipsseries.cfm

    WesternMichiganUniversity,EvaluationCenter.EvaluationChecklists

    http://www.wmich.edu/evalctr/checklists/checklistmenu.htm#models

    ShoestringEvaluation:DesigningImpactEvaluationsUnderBudget,Time,andDataConstraints. M.

    Bamberger,

    J.

    Rugh,

    M.

    Church,

    and

    L.

    Fort,

    The

    American

    Journal

    of

    Evaluation,

    2004.

    UtilizationFocusedEvaluationChecklist.MichaelQuinnPatton

    http://www.wmich.edu/evalctr/checklists/ufe.pdf