Guide for Training in SMEs - 50 Cases of Good Practise

8/14/2019 Guide for Training in SMEs - 50 Cases of Good Practise

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European Commission

Directorate-General or Employment, Social Afairs and Equal OpportunitiesUnit F.3

Manuscript completed in August 2009

Guide for Training in SMEs

50 Cases of Good Practise


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photos 1, 2, 3: 123RF

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More inormation on the European Union is available on the Internet (http://europa.eu).

Cataloguing data as well as an abstract can be ound at the end o this publication.

Luxembourg: Publications Oce o the European Union

ISBN 978-92-79-12786-1doi 10.2767/33989

European Communities, 2009Reproduction is authorised provided the source is acknowledged.

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OVERVIEW AND REFERENCE TO ANALYTICAL GRID

Ref. Cases CountryType of

SME

Sectoral

approach

Addressing SME internal

problems and barriers for

training

Suitable

methods and

techniques of

training

Addressing current and

structural challenges

of competence

development

micro

small

medium

1.1.

Organisationalba

rriers

1.2.

Financialmeans

1.3.

HRpolicy

1.4.

Perception

1.5.

Resourcepooling

2.1.Trainingmethods

2.2.

Managerialstaff/entrepreneurs

2.3.

Validationofinformalskills

3.1.

Greying

3.2.

Recruitment/attractingyoungerand

qualifiedemployees

3.3.

Competencedevelopmentinthe

contextofinternation

alisation

3.4.

Opportunitiesforwomen

1 AT01

Flexibility Coaching for

companies (AMS Flexibilitts-

beratung)

Austria none

2 AT02WAGE - Winning Age, Getting

FutureAustria none

3 AT03KCCS- Fostering

employabilityAustria chemical

4 AT04 FIT Austria none

5 BE01Training Voucher Wallonia

RegionBelgium none

6 BE02 Entrepreneurship training Belgium none

7 CY01 Human Resource Develop-ment Authority (HRDA)

Cyprus none

8 DE01

Pew@re - Programme for

systematic human resource

development in SMEs

Germany none

9 DE02Centre for competence

development SiGePoolGermany construction

10 DE03

WeGebAU - Training of

low-skilled workers and older

employees in companies

Germany none

11 DE04 MIC MICRO-INNO-CHANGE Germany automotive,

wood, metal

12 DE05 Training Cheque NRW Germany none

13 DK01SAW - Seniors and

WorkplacesDenmark none

14 EU01 EuroSkills Europe none

15 EE01 INNOMET Estonia metal

16 ES01 Relanz@ Spain none

17 ES02

Competences for the

Knowledge Age:

The EmployersApproach

Spain metal

18 FI 01 Th e four-way mod el - 4T Finland

metal,

electronic,

textile

19 FI02 REINO Finland

manufactur-

ing, business

services,

artisans

20 FR01 Quinq&Sens France none

21 FR02 Plateforme RH France none


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50 Cases o Good Practise

5

22 FR03Open and distant learning

in four sawmillsFrance wood

23 FR04Competence cells - French

Textile and Clothing InstituteFrance textile

24 FR05 Pass Formation Fran ce none

25 FR06Validation of work experience

(VAE)France none

26 GR01 KEK GSEVEE Greece crafts

27 GR02 ACTION-L.IN.C Greece leatherindustry

28 HU01Hungarian Association of

Craftsmens Corporations IPOSZHungary crafts

29 IE01 Skillnets Ireland none

30 IE02

ECASME - eCapture

of SME training needs

and specification

Ireland

rural indus-

tries, food,

self-employ-

ment in ICT

companies

31 IT01 P.O.L.A.R.I.S. Italy none

32 IT02 LISP Italy

textile, cloth-

ing, mecha-

nics, footwear,

wood, toy

33 IT03 TAS for Agriform Italy agriculture

34 LU01 INFPCLuxem-

bourg none

35 LV02New approach to training

for quality in European Rural

tourism

Latvia tourism

36 MT01 MCAST Malta manufactu-

ring

37 MT02 HOTSME Malta hotels

38 NL01PaperTrain - New multi media

educational models

Nether-

lands

paper

industry

39 NL02Work and Learn Together

Project

Nether-

lands tourism

40 PL01 Renowator Poland none

41 P L02 Corp orate Trainin g Fund Poland none

42 PL03 SME.net.pl Poland none

43 PT01 IEFP Portugal none

44 RO01 SME Counsell ing Romania none

45 RO02 SME ACTor Romania none

46 SE01 The Enabler Sweden at the origin,

engineering

47 SE02Guidance in the Workplace -

Innovation TransferSweden none

48 UK01 UNIONLEARNUnited

Kingdom none

49 UK02 Train to GainUnited

Kingdom none

50 UK03 INFLOWUnited

Kingdom

hostels, engi-

neering


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Factors o success and successindicators

Major actors o success:

Individual HR plans are developed as preparation tools or companies to manage upcoming problems.Companies may better anticipate changes through efective exibility management.

Major success indicators:

In 18-month pilot phase, 75 % o all participating companies were SME. According to the last survey oJanuary 2009, 67 % o all participating companies were SMEs. The evaluation at the end o the pilot phasewas very positive, almost all companies were satised with the work o the consultants.

Close co-operation and exchange o inormation between AMS and companies were established. Severalcompanies became new clients or the AMS. Clear benet or both, and consequently or the Austrian job

Although the project is not specically designed or SMEs, the majority o clients are companies with 50 to

250 employees.Participation o companies in 2008:

Step 1: 347 companies, 70 % SMEFlex-Check: 150 companies, 65 % SMEFlex-Consulting: 55 companies, 67 % SME

FURTHER CONTACTS AND INFORMATION

Available inormation Projec t brochure

Web http://www.oesb.at

Contact Susannah KuncicHuman Resources DevelopmentMeldemannstrae 12-141200 WienTel. +43 1 33 1683510E-mail: [email protected]
http://www.oesb.at/mailto:[email protected]:[email protected]:[email protected]:[email protected]://www.oesb.at/http://www.oesb.at/http://www.oesb.at/http://www.oesb.at/


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Available inormation See website.

Web www.wage.at

Contact Dr Edith KonradChamber o Labour o Upper AustriaVolksgartenstrae 404020 LinzTel. +43 7326906-2449E-mail: [email protected]
http://www.wage.at/mailto:[email protected]:[email protected]:[email protected]:[email protected]://www.wage.at/http://www.wage.at/http://www.wage.at/


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Major actors o success:Successul co operation o SMEs or this apprenticeship programme.Validation o inormal skills or employees, who have previously worked in the proession without ormaltraining.

Major success indicators:Constant monitoring o the training progress and support by management and work council.High quality o training due to practical relevance o lessons and highly qualied trainers.In 2003, the rst apprenticeship course had 14 participants, and in 2005 18 participants. In 2007, 26participants started the course. Finally, 19 employees are now preparing or the nal exam.

FURTHER CONTACTS ANDINFORMATION

Available inormation See case study at Euroound website

Web http://www.kccs.at

Contact Mr Gebhard AuerMr Gebhard AuerKrems Chemie Chemical Services AGHaenstrae 773500 KremsE-mail: [email protected]. +43 0273281500-0
http://www.kccs.at/mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://www.kccs.at/http://www.kccs.at/http://www.kccs.at/http://www.kccs.at/


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FURTHER INFORMATION AND CONTACTS

Available inormation Further inormation (in German language) available on the website o the Austrian Labour Market ServiceAMS in Tyrol.

Web http://www.ams.at/tirol/ueber_ams/14169_17521.html

Contact Arbeitsmarktservice TirolArbeitsmarktservice TirolLANDESGESCHFTSSTELLE6010 InnsbruckTel. +43 512584664Fax +43 512584664-190
http://www.ams.at/tirol/ueber_ams/14169_17521.htmlhttp://www.ams.at/tirol/ueber_ams/14169_17521.htmlhttp://www.ams.at/tirol/ueber_ams/14169_17521.htmlhttp://www.ams.at/tirol/ueber_ams/14169_17521.htmlhttp://www.ams.at/tirol/ueber_ams/14169_17521.htmlhttp://www.ams.at/tirol/ueber_ams/14169_17521.htmlhttp://www.ams.at/tirol/ueber_ams/14169_17521.htmlhttp://www.ams.at/tirol/ueber_ams/14169_17521.htmlhttp://www.ams.at/tirol/ueber_ams/14169_17521.htmlhttp://www.ams.at/tirol/ueber_ams/14169_17521.htmlhttp://www.ams.at/tirol/ueber_ams/14169_17521.html


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Available inormation Wallonian Ministry o Employmenthttp://emploi.wallonie.be/THEMES/FORM_PROF/Cheques_ormation.htmEvaluation rom the Wallonian Economic and Social Committee:http://www.cesrw.be/pics/2009115152744TFW.pd(in French)

Web http://emploi.wallonie.be/THEMES/FORM_PROF/Cheques_ormation.htm

Contact Service Public de WallonieDirection gnrale de lEconomie, de lEmploi et de la Recherche - DGO6Direction de la Formation proessionnellePlace de la Wallonie, 1 - btiment II5100 Jambes NamurBELGIQUE/[email protected]
http://emploi.wallonie.be/THEMES/FORM_PROF/Cheques_formation.htmhttp://emploi.wallonie.be/THEMES/FORM_PROF/Cheques_formation.htmhttp://www.cesrw.be/pics/2009115152744TFW.pdfhttp://emploi.wallonie.be/THEMES/FORM_PROF/Cheques_formation.htmmailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://emploi.wallonie.be/THEMES/FORM_PROF/Cheques_formation.htmhttp://emploi.wallonie.be/THEMES/FORM_PROF/Cheques_formation.htmhttp://emploi.wallonie.be/THEMES/FORM_PROF/Cheques_formation.htmhttp://emploi.wallonie.be/THEMES/FORM_PROF/Cheques_formation.htmhttp://emploi.wallonie.be/THEMES/FORM_PROF/Cheques_formation.htmhttp://emploi.wallonie.be/THEMES/FORM_PROF/Cheques_formation.htmhttp://emploi.wallonie.be/THEMES/FORM_PROF/Cheques_formation.htmhttp://emploi.wallonie.be/THEMES/FORM_PROF/Cheques_formation.htmhttp://emploi.wallonie.be/THEMES/FORM_PROF/Cheques_formation.htmhttp://emploi.wallonie.be/THEMES/FORM_PROF/Cheques_formation.htmhttp://www.cesrw.be/pics/2009115152744TFW.pdfhttp://www.cesrw.be/pics/2009115152744TFW.pdfhttp://www.cesrw.be/pics/2009115152744TFW.pdfhttp://www.cesrw.be/pics/2009115152744TFW.pdfhttp://www.cesrw.be/pics/2009115152744TFW.pdfhttp://www.cesrw.be/pics/2009115152744TFW.pdfhttp://www.cesrw.be/pics/2009115152744TFW.pdfhttp://emploi.wallonie.be/THEMES/FORM_PROF/Cheques_formation.htmhttp://emploi.wallonie.be/THEMES/FORM_PROF/Cheques_formation.htmhttp://emploi.wallonie.be/THEMES/FORM_PROF/Cheques_formation.htmhttp://emploi.wallonie.be/THEMES/FORM_PROF/Cheques_formation.htmhttp://emploi.wallonie.be/THEMES/FORM_PROF/Cheques_formation.htmhttp://emploi.wallonie.be/THEMES/FORM_PROF/Cheques_formation.htmhttp://emploi.wallonie.be/THEMES/FORM_PROF/Cheques_formation.htmhttp://emploi.wallonie.be/THEMES/FORM_PROF/Cheques_formation.htmhttp://emploi.wallonie.be/THEMES/FORM_PROF/Cheques_formation.htmhttp://emploi.wallonie.be/THEMES/FORM_PROF/Cheques_formation.htm


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Available inormation IFAPME, Institut wallon de Formation en Alternance et des PME

Web http://www.iapme.be/?id=33on-line brochure (in French):http://issuu.com/iapme/docs/iapmecheentreprise

Contact Mr Charles HitteletPedagogic counsellorIFAPME31 Place Albert 1er6000 CharleroiBELGIQUE/BELGITel.+32 71232222Fax +32 71232223E-mail: [email protected]@iapme.be
http://www.ifapme.be/?id=33http://www.ifapme.be/?id=33http://issuu.com/ifapme/docs/ifapmechefentreprisemailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://issuu.com/ifapme/docs/ifapmechefentreprisehttp://issuu.com/ifapme/docs/ifapmechefentreprisehttp://issuu.com/ifapme/docs/ifapmechefentreprisehttp://issuu.com/ifapme/docs/ifapmechefentreprisehttp://issuu.com/ifapme/docs/ifapmechefentreprisehttp://issuu.com/ifapme/docs/ifapmechefentreprisehttp://www.ifapme.be/?id=33http://www.ifapme.be/?id=33http://www.ifapme.be/?id=33http://www.ifapme.be/?id=33http://www.ifapme.be/?id=33http://www.ifapme.be/?id=33


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Programme ofers nancial means and resources or training.Budget or urther training is in a sense automatically allocated by all enterprises in Cyprus, andafordable circumstances or training and education are created.All companies in Cyprus are aware o the importance o training, because o the mandatory levyimposed by law.Promotion o training in SMEs.


Successul co operation o social partners: the extraordinary composition o the board o directors,representing trade unions, employers and government and the specic majority held by both socialpartners (employers and trade unions).


Available inormation See website www.hrdauth.org.cy

Contact Leonidas PaschalidesDirector Dept. o E ducation and DevelopmentCyprus Chamber o Commerce and IndustryP.O. Box 214551509 Nicosia CYPRUSTel. +357 22889840Fax +357 22668630E-mail: [email protected]
http://www.hrdauth.org.cy/mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://www.hrdauth.org.cy/http://www.hrdauth.org.cy/http://www.hrdauth.org.cy/http://www.hrdauth.org.cy/


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Costs or training were subsidised.Strategic human resource development concepts were developed or the needs o SMEs.In learning networks and workshops o Pew@re, successul resource pooling and SME co operation.


In 3.5 years o Pew@re: A total number o 88 SMEs were involved. The majority o companies had 50-250employees, only three companies with more than 250 employees, and one company with only veemployees.60 regional meetings and 28 company-wide workshops.


Contact BBQ Beruiche BildungBernd FoltinHopenstr. 2273430 AalenDEUTSCHLANDE-mail: [email protected]. +49 7361526712
mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]


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Available inormation Brochure (German language):

http://www.arbeitsagentur.de/Dienststellen/RD-BB/Potsdam/AA/A04-Vermittlung/Publikation/pd/Wegebau-Flyer.pd

Web www.arbeitsagentur.de

Contact DGB-Bildungswerk NRW e.V.Team WeGebAUNikolaus BleyTel. +49 236190638-11

E-mail: [email protected]
http://www.arbeitsagentur.de/Dienststellen/RD-BB/Potsdam/AA/A04-Vermittlung/Publikation/pdfhttp://www.arbeitsagentur.de/mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://www.arbeitsagentur.de/http://www.arbeitsagentur.de/http://www.arbeitsagentur.de/http://www.arbeitsagentur.de/Dienststellen/RD-BB/Potsdam/AA/A04-Vermittlung/Publikation/pdfhttp://www.arbeitsagentur.de/Dienststellen/RD-BB/Potsdam/AA/A04-Vermittlung/Publikation/pdfhttp://www.arbeitsagentur.de/Dienststellen/RD-BB/Potsdam/AA/A04-Vermittlung/Publikation/pdfhttp://www.arbeitsagentur.de/Dienststellen/RD-BB/Potsdam/AA/A04-Vermittlung/Publikation/pdfhttp://www.arbeitsagentur.de/Dienststellen/RD-BB/Potsdam/AA/A04-Vermittlung/Publikation/pdfhttp://www.arbeitsagentur.de/Dienststellen/RD-BB/Potsdam/AA/A04-Vermittlung/Publikation/pdfhttp://www.arbeitsagentur.de/Dienststellen/RD-BB/Potsdam/AA/A04-Vermittlung/Publikation/pdfhttp://www.arbeitsagentur.de/Dienststellen/RD-BB/Potsdam/AA/A04-Vermittlung/Publikation/pdfhttp://www.arbeitsagentur.de/Dienststellen/RD-BB/Potsdam/AA/A04-Vermittlung/Publikation/pdfhttp://www.arbeitsagentur.de/Dienststellen/RD-BB/Potsdam/AA/A04-Vermittlung/Publikation/pdfhttp://www.arbeitsagentur.de/Dienststellen/RD-BB/Potsdam/AA/A04-Vermittlung/Publikation/pdfhttp://www.arbeitsagentur.de/Dienststellen/RD-BB/Potsdam/AA/A04-Vermittlung/Publikation/pdfhttp://www.arbeitsagentur.de/Dienststellen/RD-BB/Potsdam/AA/A04-Vermittlung/Publikation/pdf


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Methods and tools applied At the end o the project all tools were available as a do-it-yoursel-aid-kits or company owners.

MIC was put into practise in three steps:

Developing and testing tools or anticipationDeveloping and testing concepts and models o good managementDeveloping and testing concepts and models or successul company restructuring

As a result rom the our countries and sectors, there were our approaches, each or a diferent targetgroup:

Approach or advisors and consultants o SMEs (NL). The Dutch approach created a strategy toolbox,analysing several management tools in order to nd the matching one or SMEs. Through this aid-kit alltools were adjusted and made easily understandable.Approach or owners and executive staf o SMEs (Germany). The German approach ofered a sel-

applicable toolbox, which could easily be used by company owners to analyse their business, marketand environment situation. It served as a help or sel-help toolbox.Approach or multiplier organisation: chambers and associations (ES). The Spanish approach aimed atraising awareness in as many companies o the sector as possible, and dened a tool box or multipliers.Mixed approach or advisors, multipliers and owners o SMEs (Italy).

Factors o success Major actors o success:

The approaches were specically designed or the needs o micro-sized enterprises and correspondedto nding suitable methods o training.Through MIC (e.g. help or sel-help toolbox) barriers or training within SMEs were successully reduced.Structural challenges an competence development in the context o internationalisation.


All approaches have been successully put into practise in companies, which now serve as examples ogood practise.MIC has been able to make SMEs aware o the importance about knowledge o change.


Available inormation Report and brochure on MIC on website .

Web http://www.lgh.dehttp://www.mic-project.org

Contact Mr Roland SmigerskiLGHAum Tetelberg 740221 DsseldorDEUTSCHLANDTel. +49 21130108-310E-mail: [email protected]
http://www.lgh.de/http://www.mic-project.org/mailto:[email protected]:[email protected]:[email protected]:[email protected]://www.mic-project.org/http://www.mic-project.org/http://www.mic-project.org/http://www.mic-project.org/http://www.mic-project.org/http://www.lgh.de/http://www.lgh.de/http://www.lgh.de/http://www.lgh.de/


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Available inormation Monitoring report rom GIB, website o Ministry o Labour NRW

Web www.bildungsscheck.nrw.dehttp://www.mags.nrw.de

Contact Gesellschat r innovative Beschtigungsrderung mbHClaudia ThierelderIm Blankeneld 446238 BottropDEUTSCHLANDTel. +49 2041767-271E-mail: [email protected]
http://www.bildungsscheck.nrw.de/http://www.mags.nrw.de/mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://www.mags.nrw.de/http://www.mags.nrw.de/http://www.mags.nrw.de/http://www.mags.nrw.de/http://www.mags.nrw.de/http://www.bildungsscheck.nrw.de/http://www.bildungsscheck.nrw.de/http://www.bildungsscheck.nrw.de/http://www.bildungsscheck.nrw.de/


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Factors o successand success indicators


International networking between experts rom VET and industry on European level.Broad variety o stakeholders involved.


Participant rom all European countries (EU and non-EU).Series o skills competition or young people regularly takes place on local, national and internationallevel.At showcase in 2008, 30-40 proessions rom nine trade sectors were present.


Available inormation Further inormation on website .

The 2010 EuroSkills event will be organised in Portugal with the IEFP being the major coordinator:http://www.iep.pt/

Web http://www.euroskills.ino/

Contact EuroSkillsThom ter StegeFrankrijklaan 8a2391 PX Hazerswoude-dorpNEDERLANDTel. +31 172211571Fax +31 172216371E-mail: [email protected]
http://www.iefp.pt/http://www.euroskills.info/mailto:[email protected]:[email protected]:[email protected]:[email protected]://www.euroskills.info/http://www.euroskills.info/http://www.euroskills.info/http://www.euroskills.info/http://www.iefp.pt/http://www.iefp.pt/http://www.iefp.pt/http://www.iefp.pt/


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Today, about 15 educational institutions are using the system and negotiations are in progress to add linksbetween the INNOMET system and vocational certication process.


The project has contributed to the improvement o the quality o education programmes.The eciency and transparency o education and training needs in the economic sectors addressedhave been increased.Better co-operation between education institutions and private sector companies.Better access to re-training and lie-long learning.For training institutions, a better k nowledge about training needs, and thereore the possibility to adaptmore rapidly the training supply.


Available inormation INNOMET website

Web http://www.innomet.ee/innomet/

Contact Tauno OttoFaculty o Mechanical Engineering, Tallinn University o TechnologyTel. +372 6203269E-mail: [email protected]

Kaia LunFoundation InnometTel. +372 56458870E-mail: [email protected]
http://www.innomet.ee/innometmailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://www.innomet.ee/innomethttp://www.innomet.ee/innomethttp://www.innomet.ee/innomethttp://www.innomet.ee/innomethttp://www.innomet.ee/innomet


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The three Communal Centres o Resources made training easily accessible or SMEs in remote areas.The project provided SME-specic training tools.The socio-corporate mediator and enterprise tutor gave an extra impetus according to their unctionwithin the company.


A wide range o courses rom 10 to 100 hours (English, marketing, IT, specic courses on saetyand handling o machinery) was ofered, designed or 15 to 30 trainees.


Available inormation See website o Equal. Presentation on project.

Web On EU EQUAL website

https://webgate.ec.europa.eu/equal/

Contact Jose Carlos Jimnez RuizGrupo Eq-5Entornos de Calidad / Quality Enviroment S.L.C/ La Villa, 216670 - El Provencio (Cuenca)ESPAATel. +34 661072466E-mail: [email protected]
https://webgate.ec.europa.eu/equalmailto:[email protected]:[email protected]:[email protected]:[email protected]://webgate.ec.europa.eu/equalhttps://webgate.ec.europa.eu/equalhttps://webgate.ec.europa.eu/equalhttps://webgate.ec.europa.eu/equalhttps://webgate.ec.europa.eu/equalhttps://webgate.ec.europa.eu/equal


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Identication o the relevant transversal competences by SMEs.Guides and tools elaborated in constant relation with t he SMEs participating in the project.A simple, adaptable and accessible denition o competences.Some practical, simple, useul tools, tailor-made or industrial SMEs: they are exible (they can be usedollowing an itinerary or not) and adaptable (to the worker / to the company).

At the end o the project, a wide difusion was made among the companies associated to FVEM (morethan 1000 companies) and the product was distributed among the numerous companies in the partnercountries. These tools are reely available.


Available inormation Various inormation available on the website .

Web http://www.vem.es/

http://www.trainingvillage.gr/etv/Projects_Networks/SocialP/project_details.asp?id=1004

http://www.vem.es/index.php?option=com_content&view=article&id=56:cks-competencias-en-la-sociedad-del-conocimiento&catid=12:proyectos-europeos&Itemid=28(in Spanish)

Contact Mr Jaime FernndezFVEM - FEDERACIN VIZCANA DE EMPRESAS DEL METALGran Va, 50 5, 48011 Bilbao,ESPAATel. +34 944396464 / +34 944396469E-mail: [email protected] Joseba Sainz de BarandaE-mail:[email protected]
http://www.fvem.es/http://www.trainingvillage.gr/etv/Projects_Networks/SocialP/project_details.asp?id=1004http://www.fvem.es/index.php?option=com_content&view=article&id=56:cks-competencias-en-la-sociedad-del-conocimiento&catid=12:proyectos-europeos&Itemid=28http://www.fvem.es/index.php?option=com_content&view=article&id=56:cks-competencias-en-la-sociedad-del-conocimiento&catid=12:proyectos-europeos&Itemid=28http://www.fvem.es/index.php?option=com_content&view=article&id=56:cks-competencias-en-la-sociedad-del-conocimiento&catid=12:proyectos-europeos&Itemid=28mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://www.fvem.es/index.php?option=com_content&view=article&id=56:cks-competencias-en-la-sociedad-del-conocimiento&catid=12:proyectos-europeos&Itemid=28http://www.fvem.es/index.php?option=com_content&view=article&id=56:cks-competencias-en-la-sociedad-del-conocimiento&catid=12:proyectos-europeos&Itemid=28http://www.fvem.es/index.php?option=com_content&view=article&id=56:cks-competencias-en-la-sociedad-del-conocimiento&catid=12:proyectos-europeos&Itemid=28http://www.fvem.es/index.php?option=com_content&view=article&id=56:cks-competencias-en-la-sociedad-del-conocimiento&catid=12:proyectos-europeos&Itemid=28http://www.fvem.es/index.php?option=com_content&view=article&id=56:cks-competencias-en-la-sociedad-del-conocimiento&catid=12:proyectos-europeos&Itemid=28http://www.fvem.es/index.php?option=com_content&view=article&id=56:cks-competencias-en-la-sociedad-del-conocimiento&catid=12:proyectos-europeos&Itemid=28http://www.fvem.es/index.php?option=com_content&view=article&id=56:cks-competencias-en-la-sociedad-del-conocimiento&catid=12:proyectos-europeos&Itemid=28http://www.fvem.es/index.php?option=com_content&view=article&id=56:cks-competencias-en-la-sociedad-del-conocimiento&catid=12:proyectos-europeos&Itemid=28http://www.fvem.es/index.php?option=com_content&view=article&id=56:cks-competencias-en-la-sociedad-del-conocimiento&catid=12:proyectos-europeos&Itemid=28http://www.fvem.es/index.php?option=com_content&view=article&id=56:cks-competencias-en-la-sociedad-del-conocimiento&catid=12:proyectos-europeos&Itemid=28http://www.fvem.es/index.php?option=com_content&view=article&id=56:cks-competencias-en-la-sociedad-del-conocimiento&catid=12:proyectos-europeos&Itemid=28http://www.fvem.es/index.php?option=com_content&view=article&id=56:cks-competencias-en-la-sociedad-del-conocimiento&catid=12:proyectos-europeos&Itemid=28http://www.fvem.es/index.php?option=com_content&view=article&id=56:cks-competencias-en-la-sociedad-del-conocimiento&catid=12:proyectos-europeos&Itemid=28http://www.fvem.es/index.php?option=com_content&view=article&id=56:cks-competencias-en-la-sociedad-del-conocimiento&catid=12:proyectos-europeos&Itemid=28http://www.fvem.es/index.php?option=com_content&view=article&id=56:cks-competencias-en-la-sociedad-del-conocimiento&catid=12:proyectos-europeos&Itemid=28http://www.fvem.es/index.php?option=com_content&view=article&id=56:cks-competencias-en-la-sociedad-del-conocimiento&catid=12:proyectos-europeos&Itemid=28http://www.fvem.es/index.php?option=com_content&view=article&id=56:cks-competencias-en-la-sociedad-del-conocimiento&catid=12:proyectos-europeos&Itemid=28http://www.fvem.es/index.php?option=com_content&view=article&id=56:cks-competencias-en-la-sociedad-del-conocimiento&catid=12:proyectos-europeos&Itemid=28http://www.fvem.es/index.php?option=com_content&view=article&id=56:cks-competencias-en-la-sociedad-del-conocimiento&catid=12:proyectos-europeos&Itemid=28http://www.fvem.es/index.php?option=com_content&view=article&id=56:cks-competencias-en-la-sociedad-del-conocimiento&catid=12:proyectos-europeos&Itemid=28http://www.fvem.es/index.php?option=com_content&view=article&id=56:cks-competencias-en-la-sociedad-del-conocimiento&catid=12:proyectos-europeos&Itemid=28http://www.fvem.es/index.php?option=com_content&view=article&id=56:cks-competencias-en-la-sociedad-del-conocimiento&catid=12:proyectos-europeos&Itemid=28http://www.fvem.es/index.php?option=com_content&view=article&id=56:cks-competencias-en-la-sociedad-del-conocimiento&catid=12:proyectos-europeos&Itemid=28http://www.fvem.es/index.php?option=com_content&view=article&id=56:cks-competencias-en-la-sociedad-del-conocimiento&catid=12:proyectos-europeos&Itemid=28http://www.fvem.es/index.php?option=com_content&view=article&id=56:cks-competencias-en-la-sociedad-del-conocimiento&catid=12:proyectos-europeos&Itemid=28http://www.trainingvillage.gr/etv/Projects_Networks/SocialP/project_details.asp?id=1004http://www.trainingvillage.gr/etv/Projects_Networks/SocialP/project_details.asp?id=1004http://www.trainingvillage.gr/etv/Projects_Networks/SocialP/project_details.asp?id=1004http://www.trainingvillage.gr/etv/Projects_Networks/SocialP/project_details.asp?id=1004http://www.trainingvillage.gr/etv/Projects_Networks/SocialP/project_details.asp?id=1004http://www.trainingvillage.gr/etv/Projects_Networks/SocialP/project_details.asp?id=1004http://www.trainingvillage.gr/etv/Projects_Networks/SocialP/project_details.asp?id=1004http://www.trainingvillage.gr/etv/Projects_Networks/SocialP/project_details.asp?id=1004http://www.trainingvillage.gr/etv/Projects_Networks/SocialP/project_details.asp?id=1004http://www.trainingvillage.gr/etv/Projects_Networks/SocialP/project_details.asp?id=1004http://www.trainingvillage.gr/etv/Projects_Networks/SocialP/project_details.asp?id=1004http://www.trainingvillage.gr/etv/Projects_Networks/SocialP/project_details.asp?id=1004http://www.trainingvillage.gr/etv/Projects_Networks/SocialP/project_details.asp?id=1004http://www.fvem.es/http://www.fvem.es/http://www.fvem.es/http://www.fvem.es/


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Web http://www.nnmediresearch.com

Contact Mikko NieminenInstitute or Extension Studies, Tampere UniversityKalevantie 4FI-33014 TampereTel. +358 32157784E-mail: mikko.j.nieminen@uta.
http://www.finnmediresearch.com/mailto:[email protected]:[email protected]:[email protected]:[email protected]://www.finnmediresearch.com/http://www.finnmediresearch.com/http://www.finnmediresearch.com/http://www.finnmediresearch.com/


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Available inormation See website.

Web www.reinoproject.eu

Contact Sabina StorbackaRistirannankatu 1FI-67100 KokkolaTel. +358 447095980E-mail: sabina.storbacka@kosek.
http://www.reinoproject.eu/mailto:[email protected]:[email protected]:[email protected]:[email protected]://www.reinoproject.eu/http://www.reinoproject.eu/http://www.reinoproject.eu/


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Success indicators:

Investing in winning solutions: 26 000 enterprises and partners touched, 25 local meetings (withtestimonials, experience transer, experts, theatrical representations), 19 000 CD ROMs distributed tocompanies (a tool or using training systems).Ageos observed an increase in training o workers aged 45 and older.Quinq&Sens: more than 100 employees have been ollowed in their training.

Factors o success:

General approach to address companies: I n order to address SMEs managers and employees, it provedto be more ecient to apply a general approach with regard to HR development and training, instead odirectly addressing the specic issue o age.A long-term perspective: Since Ageos-PME counsellors are aware and trained to the issues o age

management. They can mobilise this knowledge in their regular visits in SMEs, by integrating this issuein the general training policy o the company (and not dealing with it separately).Multipliers: SME managers who have successully implemented specic actions o training towardsseniors are important multipliers.


Available inormation AGEFOS -PME website.

Web www.ageos-pme-nordpicardie.com

Contacts: Quinq&Sens:

Sylvie DELAHAYEAGEFOS PME Nord PicardieDirectrice Service E&DTel. +33 0320530139E-mail: [email protected]

Investing in Winning Solutions:

Virginie RIGOLLEAGEFOS PME Nord PicardieTel. +33 0322354241E-mail: [email protected]

Philippe VERRAESFONGECIF Nord-Pas-de-CalaisTel. +33 0320067930E-mail: [email protected]
http://www.agefos-pme-nordpicardie.com/mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://www.agefos-pme-nordpicardie.com/http://www.agefos-pme-nordpicardie.com/http://www.agefos-pme-nordpicardie.com/http://www.agefos-pme-nordpicardie.com/http://www.agefos-pme-nordpicardie.com/


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Available inormation Further inormation available on the web-site.

Web http://www.grand-lille.cci.r

Contact Ms Frdrique SeelsCCI Grand LillePlace du Thtre BP 359, 59020 L ille cedex,FRANCETel. +33 03206377 77E-mail: [email protected]
http://www.grand-lille.cci.fr/mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://www.grand-lille.cci.fr/http://www.grand-lille.cci.fr/http://www.grand-lille.cci.fr/http://www.grand-lille.cci.fr/http://www.grand-lille.cci.fr/http://www.grand-lille.cci.fr/


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Available inormation Ageos-pme website.

Web http://www.ageos-pme-lorraine.com/http://www.infolor.org/Communication/Objecti_mag/39/pd/perspective.pdhttp://oad.infolor.org/content/view/499/112/

Contacts Brigitte NavierAGEFOS PME3 rue de Berlange57140 WOIPPYFRANCETel. +33 0387320651E-mail: [email protected]

Joseph RibaudoGRETA des Hautes-Vosges26 Route dEpinal88200 REMIREMONT CedexFRANCETel. +33 0329628433E-mail: [email protected]
http://www.agefos-pme-lorraine.com/http://www.inffolor.org/Communication/Objectif_mag/39/pdf/perspective.pdfhttp://foad.inffolor.org/content/view/499/112mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://foad.inffolor.org/content/view/499/112http://foad.inffolor.org/content/view/499/112http://foad.inffolor.org/content/view/499/112http://foad.inffolor.org/content/view/499/112http://foad.inffolor.org/content/view/499/112http://foad.inffolor.org/content/view/499/112http://foad.inffolor.org/content/view/499/112http://foad.inffolor.org/content/view/499/112http://www.inffolor.org/Communication/Objectif_mag/39/pdf/perspective.pdfhttp://www.inffolor.org/Communication/Objectif_mag/39/pdf/perspective.pdfhttp://www.inffolor.org/Communication/Objectif_mag/39/pdf/perspective.pdfhttp://www.inffolor.org/Communication/Objectif_mag/39/pdf/perspective.pdfhttp://www.inffolor.org/Communication/Objectif_mag/39/pdf/perspective.pdfhttp://www.inffolor.org/Communication/Objectif_mag/39/pdf/perspective.pdfhttp://www.inffolor.org/Communication/Objectif_mag/39/pdf/perspective.pdfhttp://www.inffolor.org/Communication/Objectif_mag/39/pdf/perspective.pdfhttp://www.inffolor.org/Communication/Objectif_mag/39/pdf/perspective.pdfhttp://www.inffolor.org/Communication/Objectif_mag/39/pdf/perspective.pdfhttp://www.inffolor.org/Communication/Objectif_mag/39/pdf/perspective.pdfhttp://www.agefos-pme-lorraine.com/http://www.agefos-pme-lorraine.com/http://www.agefos-pme-lorraine.com/http://www.agefos-pme-lorraine.com/http://www.agefos-pme-lorraine.com/http://www.agefos-pme-lorraine.com/


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Available inormation Project report and urther inormation available o the Pro-Crisis web-site.

Web http://www.pro-crisis.org/deault.asp?pid=45&la=2http://www.ith.org/institut-textile/home.html

Contact Patrick RobinetIFTH1 rue de la Louisiane49300 CholetFRANCETel. +33 241495270E-mail: [email protected]

Coordinators o the Pro-Crisis project:Hellenic Fashion Industry Association SEPEEErmou 18a, 54624ThessalonikiGREECETel. +30 2310257075E-mail: [email protected]
http://www.pro-crisis.org/default.asp?pid=45&la=2http://www.ifth.org/institut-textile/home.htmlmailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://www.ifth.org/institut-textile/home.htmlhttp://www.ifth.org/institut-textile/home.htmlhttp://www.ifth.org/institut-textile/home.htmlhttp://www.ifth.org/institut-textile/home.htmlhttp://www.ifth.org/institut-textile/home.htmlhttp://www.ifth.org/institut-textile/home.htmlhttp://www.ifth.org/institut-textile/home.htmlhttp://www.ifth.org/institut-textile/home.htmlhttp://www.pro-crisis.org/default.asp?pid=45&la=2http://www.pro-crisis.org/default.asp?pid=45&la=2http://www.pro-crisis.org/default.asp?pid=45&la=2http://www.pro-crisis.org/default.asp?pid=45&la=2http://www.pro-crisis.org/default.asp?pid=45&la=2http://www.pro-crisis.org/default.asp?pid=45&la=2http://www.pro-crisis.org/default.asp?pid=45&la=2http://www.pro-crisis.org/default.asp?pid=45&la=2http://www.pro-crisis.org/default.asp?pid=45&la=2http://www.pro-crisis.org/default.asp?pid=45&la=2http://www.pro-crisis.org/default.asp?pid=45&la=2


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Success indicators:

In 2008, this action accounted or 1 200 hours o training or about 60 employees rom 17 diferentcompanies.Since its inauguration, the number o employees having received a certication has increasedsignicantly.

Factors o success:

Simplicity and an easy way o implementation.Afordable prices.Coverage o trainees wages by Ageos-PME.Proximity o Ageos-PME counsellors and training centres.Selection criteria o training centres: experience with SME employees, knowledge o SMEs population,

pedagogical coherency, training o trainers, quality/price ratio, places to host trainees, etc. It also tries tochoose at least one training centre per department, in order to have centres close to enterprises.


Available inormation AGEFOS-PME website o the Nord-Picardie regional agency.

Web www.ageos-pme-nordpicardie.com

Contact Jolle DehayninAGEFOS Nord-PicardieCharge de mission, Service Etudes & Dveloppement12 rue de Douai BP371 59020 LILLE CedexFRANCETel. +33 0320530044E-mail: [email protected]
http://www.agefos-pme-nordpicardie.com/mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://www.agefos-pme-nordpicardie.com/http://www.agefos-pme-nordpicardie.com/http://www.agefos-pme-nordpicardie.com/http://www.agefos-pme-nordpicardie.com/http://www.agefos-pme-nordpicardie.com/


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Available inormation Ageos-PME

Web http://www.pas-de-calais.pre.gouv.r/lettre/spip4d8.html?article98

Contact ric DehayAgeos-PME, Dlgu dpartemental du Pas-de-CalaisTel. +33 0321712086E-mail: [email protected]

DDTEFP - Bassin demploi de LENSAssiba SMARA, Animatrice TerritorialeTel. +33 0321794631
http://www.pas-de-calais.pref.gouv.fr/lettre/spip4df8.html?article98mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://www.pas-de-calais.pref.gouv.fr/lettre/spip4df8.html?article98http://www.pas-de-calais.pref.gouv.fr/lettre/spip4df8.html?article98http://www.pas-de-calais.pref.gouv.fr/lettre/spip4df8.html?article98http://www.pas-de-calais.pref.gouv.fr/lettre/spip4df8.html?article98http://www.pas-de-calais.pref.gouv.fr/lettre/spip4df8.html?article98http://www.pas-de-calais.pref.gouv.fr/lettre/spip4df8.html?article98http://www.pas-de-calais.pref.gouv.fr/lettre/spip4df8.html?article98http://www.pas-de-calais.pref.gouv.fr/lettre/spip4df8.html?article98http://www.pas-de-calais.pref.gouv.fr/lettre/spip4df8.html?article98http://www.pas-de-calais.pref.gouv.fr/lettre/spip4df8.html?article98http://www.pas-de-calais.pref.gouv.fr/lettre/spip4df8.html?article98http://www.pas-de-calais.pref.gouv.fr/lettre/spip4df8.html?article98


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The Centre is rooted in the Greek SME, artisan and merchants sector, and based on a broad network withall relevant national as well as international organisations.Orientation towards European integration and networking support or stronger internationalorientation o Greek SMEs.Social partner approach, i.e. employers organisations, proessional organisations, as well as trade unionsand the government are actively involved.Broad scope o activities and integrated approach o supporting training and qualication in SMEs aswell as promoting lielong learning and entrepreneurship.Up-to-date and proessional equipment, acilities, inrastructure.High-quality scientic and teaching personnel.Experienced and qualied administrative personnel.

FURTHER INFORMATION AND CONTACTSAvailable inormation A prole sheet o KEK GSEVEE as well as various project reports are available on the website o the Centre.

Web www.kekgsevee.gr

Contact Hellenic Conederation o Proessionals,Cratsmen and MerchantsVocational Training Centre - KEK GSEVEE46 Aristotelous Str.104 33 AthensGREECETel. +30 2108544666Fax +30 2108543636
http://www.kekgsevee.gr/http://www.kekgsevee.gr/http://www.kekgsevee.gr/http://www.kekgsevee.gr/


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Tailor-made character o the training modules.Public awareness campaign.Transnational co-operation.Efective project management, dissemination and mainstreaming.Ongoing monitoring and evaluation.

Success indicators (or Greece):

By the project, the majority o the companies in the leather and ootwear sector were directlyaddressed. At least 35 companies participated in workshops and dissemination events and vecompanies implemented the age management strategy in a pilot-phase.Two seminars with a total o 40 trainees have been implemented.

Short term exchanges and job shadowing: organisation o our group meetings with 28 to 36 participants.


Ava il ab le in o rma ti on We bs it e ESF Ar t. 6 Bro ch ur e.

Web http://www.actionlinc.eu

Contact Syros KoskovolisHead o SME Department EOMMEX16, Xenias st.11528 Athens, GREECETel. +30 2107491235E-mail: [email protected]
http://www.actionlinc.eu/mailto:[email protected]:[email protected]:[email protected]:[email protected]://www.actionlinc.eu/http://www.actionlinc.eu/http://www.actionlinc.eu/http://www.actionlinc.eu/


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Success actors:

Micro-enterprises have access to a database providing inormation on training, unds and urt herassistance.

Success indicators:

International co-operation with UEAPME and UIAPME.50 000 individual entrepreneurs rom the SME sector in Hungary are covered through this umbrellaorganisation.


Available inormation More inormation on current activities and member organisations are available on IPOSZs website.

Web http://www.iposz.hu/

Contact Director: Gbor SOLTIIpartestletek Orszgos Szvetsge (IPOSZ)Hungarian Association o Cratsmens Corporations1054 BudapestMAGYARORZG/HUNGARYKlmn Imre u. 20.HungaryTel. +36 13543150Fax +36 12692957
http://www.iposz.hu/http://www.iposz.hu/http://www.iposz.hu/http://www.iposz.hu/http://www.iposz.hu/


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Available inormation European Employment Observatory

On website: Skillnets Network Directory, Skillnets Summary Report, Training Network Programme, Reporton Case Studies.

Web http://www.skillnets.com

Contact Skillnets Ltd.5th Floor, Q House76 Furze Road, SandyordDublin 18

IRE/IRELANDTel. +353 12079630E-mail: [email protected]
http://www.skillnets.com/mailto:[email protected]:[email protected]:[email protected]:[email protected]://www.skillnets.com/http://www.skillnets.com/http://www.skillnets.com/http://www.skillnets.com/


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Factors o success:

A ocus on SME coupled with the sel-operational on-line nature o the outputs.Active participation o SMEs in the creation o the tool-kit. The eedback rom SMEs who used the toolduring the project progress has been very positive and was critical to the successul completion o theon-line tool.Inclusion o various partners with a geographic spread across Europe: it permitted to create a toolsatisying the cultural and sec tional requirements o the diferent countries and industry sectors thatparticipated in the project.Online availability o the tool-kit.

Indicators o success:

The project has been successul in identiying and developing practical tools to assist SMEs to upskill.

Although it has not been actively deployed by companies, the tool has demonstrated the use o TNA inSMEs and its potential.

According to Hamburg and Cernian (see www.ariel-eu.net/), the project was successul in providing SMEswith a mechanism to better dene their training needs, including e-Skills and to ensure their trainingsolutions are aligned to the business strategies, aims and objectives. The tool developed has assisted SMEsto identiy and prioritise training plans or employees: SMEs making use o the tool can ensure that theirbudgets are spent only or training that is efectively required to help deliver their goals and strategy.

Finally, some other projects have been built on the ndings o ECASME. For instance, SIMPEL project ofersguidelines to help SMEs benet rom eLearning (www.simpel-net.eu).


Available inormation ECASME website

Web http://www.ul.ie/~emrc/ecasme/index.htm

http://www.ariel-eu.net/downloads/hamburg_cernian_2006.pd

Contact Mr Timothy HallULIM-EMRC EDUCATIONAL MEDIA RESEARCHDept ECE - University o LimerickPlassey, LIMERICKIRE/IRELAND

Tel. +353 61202294E-mail: [email protected]

Ms Emma O BrienTel. +353 61213357E-mail: [email protected]
http://www.ariel-eu.net/http://www.ariel-eu.net/http://www.ul.ie/~emrc/ecasme/index.htmhttp://www.ariel-eu.net/downloads/hamburg_cernian_2006.pdfmailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://www.ariel-eu.net/downloads/hamburg_cernian_2006.pdfhttp://www.ariel-eu.net/downloads/hamburg_cernian_2006.pdfhttp://www.ariel-eu.net/downloads/hamburg_cernian_2006.pdfhttp://www.ariel-eu.net/downloads/hamburg_cernian_2006.pdfhttp://www.ariel-eu.net/downloads/hamburg_cernian_2006.pdfhttp://www.ariel-eu.net/downloads/hamburg_cernian_2006.pdfhttp://www.ariel-eu.net/downloads/hamburg_cernian_2006.pdfhttp://www.ariel-eu.net/downloads/hamburg_cernian_2006.pdfhttp://www.ariel-eu.net/downloads/hamburg_cernian_2006.pdfhttp://www.ariel-eu.net/downloads/hamburg_cernian_2006.pdfhttp://www.ul.ie/~emrc/ecasme/index.htmhttp://www.ul.ie/~emrc/ecasme/index.htmhttp://www.ul.ie/~emrc/ecasme/index.htmhttp://www.ul.ie/~emrc/ecasme/index.htmhttp://www.ul.ie/~emrc/ecasme/index.htmhttp://www.ul.ie/~emrc/ecasme/index.htmhttp://www.ul.ie/~emrc/ecasme/index.htmhttp://www.ul.ie/~emrc/ecasme/index.htmhttp://www.simpel-net.eu/http://www.simpel-net.eu/http://www.simpel-net.eu/http://www.simpel-net.eu/http://www.ariel-eu.net/http://www.ariel-eu.net/http://www.ariel-eu.net/http://www.ariel-eu.net/


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Available inormation Website.

Web http://www.polaris.unioncamere.it/

Contact Steano CasagrandePiazza Sallustio 2100187 Roma RMITALIATel. +39 (0)6.47041Fax +39 (0)6.4704240E-mail: [email protected]
http://www.polaris.unioncamere.it/mailto:[email protected]:[email protected]:[email protected]:[email protected]://www.polaris.unioncamere.it/http://www.polaris.unioncamere.it/http://www.polaris.unioncamere.it/http://www.polaris.unioncamere.it/http://www.polaris.unioncamere.it/


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LISP became knowledge provider in Treviso (Italy): technical discussion within c hange labs was taken toa political level.Strong involvement o social partners in both o the established committees.


150 companies and 250 mangers par ticipated in the Change labs and could successully develop newpolicies and ertilise local competitive advantages or their industrial branch.University o Alicante (Spain) established itsel as District manager and served as the meta-institutionallink between the Chamber o Commerce o Alicante, trade unions, municipality and entrepreneursassociation.Co-operation o entrepreneurs: lielong learning is an important issue also or managers and

entrepreneurs, not only employees.In both regions, LISP successully established a local governance network among various stakeholders.



Web http://www.tv.camcom.it

Contact Mr Federico CallegariCamera di Commercio Industria, ArtigianatoAgricolturaPiazza Borsa 3/B31100 Treviso TVITALIATel. +39 0422595111E-mail: [email protected]
http://www.tv.camcom.it/mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://www.tv.camcom.it/http://www.tv.camcom.it/http://www.tv.camcom.it/http://www.tv.camcom.it/http://www.tv.camcom.it/


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Methods and tools applied Organisation o the training: Weekly meetings o two hours (or at least three months) with someagriculture entrepreneurs o a same geographical sector and a trainer consultant. The meetings took placein common or private (companies/houses) meeting areas at compatible times with seasonal work, and dailycommitments.

Tools:

A toolbox / pedagogical briecase: The trainer beneted rom a toolbox. H is/her role consisted inactivating reective pathways starting rom stories presenting a proessional practice problem andintroducing new knowledge and management techniques. Based on an analysis o the needs o thegroup, the training concentrated on skills in areas such as organisational management, marketing, thetraceability o production processes and the quality o products and processes.Comic strips showing amiliar situations o proessional practice, introducing a proessional practice

problem, using a technical language in a structurally simple narrative (introduction o new concepts ornotions) allowing the opening up o possible alternative solutions.


Approach oriented to the production o concrete results and added-value.Key role o the consultant-trainers.The pedagogical briecase - very useul or the trainer.Territorial approach proximity to target group.Respect o specic requirements and constraints o armers work.Inormal character o the training courses.Use o real world examples and illustrations.Active participation o the entrepreneurs and their interactions.


Available inormation DVD with inormation and project materials available on the web-site.

PDF documentation o project results.

Web www.seriotas.itwww.tasoragriorm.net

Contact Mr Gerardo PerrottaSerio srl - Via Guglielmo Melisurgo, 2380133 Napoli NA

ITALIATel. +39 0815528023E-mail: [email protected]

Mr Francis Perreaudin (French contact)FAFSEA - Direction Recherche & DeveloppementE-mail: [email protected]
http://www.serifotas.it/http://www.tasforagriform.net/mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://www.tasforagriform.net/http://www.tasforagriform.net/http://www.tasforagriform.net/http://www.serifotas.it/http://www.serifotas.it/http://www.serifotas.it/


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http://www.lifelong-learning.lu/http://www.lifelong-learning.lu/http://www.lifelong-learning.lu/http://www.lifelong-learning.lu/http://www.lifelong-learning.lu/http://www.lifelong-learning.lu/http://www.lifelong-learning.lu/http://www.lifelong-learning.lu/


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Success indicators:

Training appointments: during the pilot phase in 2006, 20 enterprises were visited, 40 % o themapplied or nancial aid to training. In 2007, 58 companies were visited, mainly on the suggestion oproessional chambers 37 companies applied a nancial support (64 %).The sessions in the context o Action or competences are very positively evaluated by the companies.

Factors o success:

Direct and pro-active character o the inormation provided on training opportunities and co-nancingpossibilities.Methods that correspond to the SME managers needs.Concrete and practical orientated training programmes and results achieved.Guide directly usable in the company a tool useul or the manager (during the training and ater), and

allowing a SME compensating the absence o HR department.Only our-day o absence due to training in a period o our months this allows trainees to combinethe courses with the work or their company.In-house consultancy and inormation.


Available inormation INFPC website

Web http://www.inpc.lu/

http://www.lielong-learning.lu/

Contact INFPCInstitut National pour le dveloppement de la Formation Proessionnelle Continuetablissement public38, rue de lAvenir1147 LuxembourgLUXEMBOURGTel. +352 469612-1E-mail: [email protected]
http://www.infpc.lu/http://www.lifelong-learning.lu/mailto:[email protected]:[email protected]:[email protected]:[email protected]://www.lifelong-learning.lu/http://www.lifelong-learning.lu/http://www.lifelong-learning.lu/http://www.lifelong-learning.lu/http://www.lifelong-learning.lu/http://www.infpc.lu/http://www.infpc.lu/http://www.infpc.lu/http://www.infpc.lu/


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The quality criteria Tree was recognised by the European Federation o Farm and Village Tourism(Eurogites) and used as a basis or the minimum standards in rural tourism. Wide publicity and involvemento more than twenty rural tourism organisations was ensured during an international quality workshop, andmajor audience was reached through dissemination at the rst European Rural Tourism congress.

As a result, several new organisations have been able to benet rom the project experience and use theresults in development o their quality schemes and provider training.

For actors in rural tourism, the tools have looked very well adapted to t he needs. The common workbetween providers rom diferent countries, quality inspectors, training institutions, etc. has been a actor osuccess.

An indicator o success is the present innovation transer project with participation o organisationsrepresenting Spain, Bulgaria, Greece, Slovenia, Latvia and Eurogites.


Available inormation Website

Web http://www.celotajs.lv

Contact LATVIJAS LAUKU TURISMA ASOCIACIJA12-21, Vilipa strRiga, LV-1083LATVIJA

Contact person:

Mrs Asnate ZiemeleTel. +371 7617600E-mail: [email protected]
http://www.celotajs.lv/mailto:[email protected]:[email protected]:[email protected]:[email protected]://www.celotajs.lv/http://www.celotajs.lv/http://www.celotajs.lv/http://www.celotajs.lv/


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Available inormation On website.

Web http://www.maltachamber.org.mt

Contact Jeanelle CataniaAssistant Project ManagerMalta Chamber o Commerce, Enterprise and IndustryTel. +356 21233873Fax +356 21245223E-mail: [email protected]
http://www.maltachamber.org.mt/mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://www.maltachamber.org.mt/http://www.maltachamber.org.mt/http://www.maltachamber.org.mt/http://www.maltachamber.org.mt/http://www.maltachamber.org.mt/


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Factors osuccess and successindicators

Success indicators:

Managers rom 25 hotels have been sensitised or the programme in workshops and bilateral discussions.

More than 100 employees rom 23 hotels in Lithuania, Portugal, Spain, Germany and Malta took part in thelearning activities and provided a very avourable eedback.

40 % were aged 40 or more and two thirds were emale.

Factors o success:

Input rom the participants.Role o acilitators (Here, Hotel & catering College teachers/tutors). Facilitators go on-site and are exiblevis--vis the needs o the participants (e.g. non-homogenous groups).Interactivity (instead o top-down teaching) and new orms o employee involvement.The initiative went beyond the classical contradiction between systematic curriculum style teaching vs.unsystematic inormal learning by experience, providing a structure or systematic, but work-integratedlearning.Technical easibility o the execution o the modules.Adaptation to the needs o employees.Focus on sot skills.Wide scope: promoting learning opportunities or all (c. high attendance o employees with low literacyor low ormal education), in particular or women and older workers.


Available inormation The material produced by the project is presented in a DVD that gives a comprehensive overview o theproject as a whole.

Final Evaluation and Best Practice Report (ISOB, 2007). DVD

Web http://www.hotsmeleonardo.org

Contact Mr George SchembriChie Executive OcerMalta Hotels & Restaurants AssociationNr 2, Gallina Street, KapparaSan Gwann SGN 4111MALTA

Tel. +356 21318133/4Fax +356 21336477E-mail: [email protected]: www.mhra.org.mt
http://www.hotsmeleonardo.org/mailto:[email protected]:[email protected]://www.mhra.org.mt/http://www.mhra.org.mt/http://www.mhra.org.mt/http://www.mhra.org.mt/http://www.mhra.org.mt/mailto:[email protected]:[email protected]:[email protected]:[email protected]://www.hotsmeleonardo.org/http://www.hotsmeleonardo.org/http://www.hotsmeleonardo.org/http://www.hotsmeleonardo.org/


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Success indicators:

One indicator will be the amount o user-licences sold in the coming years (the product has just beensold since the beginning o the year 2009).Development in oreign countries:

Pilots have been done with the material in Holland and Belgium with promising results.Some countries are looking or possibilities to invest in a translation (Sweden and Spain).

Factors o success:

Training modules clearly oriented towards the praxis.Customisable tools to suit the production process or the product o a particular company.Quality o the instruction.Organisational pragmatism. Real help or companies to plan the training without changing their team-

based organisation because SMEs can not or do not want to get people out o their teams (that is veryproblematic and expensive).


Available inormation FOCUS website

Web www.ocustraining.euwww.skillsweb.eu/Portals/0/WS%204%20-%20Lokhorst%20VAPA.ppt

Contact Peter LokhorstVAPAAnklaarseweg 95ApeldoornNEDERLANDTel. +31 555786960E-mail: [email protected]
http://www.focustraining.eu/http://www.skillsweb.eu/Portals/0/WS%204%20-%20Lokhorst%20VAPA.pptmailto:[email protected]:[email protected]:[email protected]:[email protected]://www.skillsweb.eu/Portals/0/WS%204%20-%20Lokhorst%20VAPA.ppthttp://www.skillsweb.eu/Portals/0/WS%204%20-%20Lokhorst%20VAPA.ppthttp://www.skillsweb.eu/Portals/0/WS%204%20-%20Lokhorst%20VAPA.ppthttp://www.skillsweb.eu/Portals/0/WS%204%20-%20Lokhorst%20VAPA.ppthttp://www.skillsweb.eu/Portals/0/WS%204%20-%20Lokhorst%20VAPA.ppthttp://www.skillsweb.eu/Portals/0/WS%204%20-%20Lokhorst%20VAPA.ppthttp://www.skillsweb.eu/Portals/0/WS%204%20-%20Lokhorst%20VAPA.ppthttp://www.skillsweb.eu/Portals/0/WS%204%20-%20Lokhorst%20VAPA.ppthttp://www.skillsweb.eu/Portals/0/WS%204%20-%20Lokhorst%20VAPA.ppthttp://www.skillsweb.eu/Portals/0/WS%204%20-%20Lokhorst%20VAPA.ppthttp://www.skillsweb.eu/Portals/0/WS%204%20-%20Lokhorst%20VAPA.ppthttp://www.focustraining.eu/http://www.focustraining.eu/http://www.focustraining.eu/


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Success indicators:

Six Communities o Practice were established (the project initially aimed at establishing 21 communitieso practice).Great progress in terms o the lessons learnt and how applicable and transerable those lessons are orother countries and other organisations involved in education and training.Extensive dissemination o the outcomes o the st udy (the project has provided empirical evidence ohow to develop and sustain CoPs).

Factors o success:

combining o ace-to-ace and on-line communication (ace-to-ace communication is important or

increasing number o relevant people involved (impact o increasing members in the communities on activity o each o them).


Available inormation Projec t website.

Web www.worklearntogether.org

Contact Ms Rene FiliusIVLOS - Utrecht UniversityUniversiteit Utrecht, IVLOS,Centre or ICT in EducationPO Box 80127, 3508 TC [email protected]
http://www.worklearntogether.org/mailto:[email protected]:[email protected]:[email protected]:[email protected]://www.worklearntogether.org/http://www.worklearntogether.org/http://www.worklearntogether.org/


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Several gures to assess the success o the project:

Number o students trained in the Renowator Centre: 424 (226 entrepreneurs and managementNumber o certicates: 91.

Training Centre RENOWATOR received two rewards or its project: a gold medal on the World Fairs othe Innovation, Research and New Technologies EUREKA 2008 in Brussels, and a silver medal on theInternational Invention Exhibition IWIS 2007.


Available inormation Projec t website.

Web http://www.renowator.org.pl/eng/e_r_cele_p.asphttp://www.cema-net.org/download-les/sr_pres_poland.pd

Contact Grzegorz MazurkiewiczProject managerTel. +48 226229529E-mail: [email protected]
http://www.renowator.org.pl/eng/e_r_cele_p.asphttp://www.cema-net.org/download-files/sr_pres_poland.pdfmailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://www.cema-net.org/download-files/sr_pres_poland.pdfhttp://www.cema-net.org/download-files/sr_pres_poland.pdfhttp://www.cema-net.org/download-files/sr_pres_poland.pdfhttp://www.cema-net.org/download-files/sr_pres_poland.pdfhttp://www.cema-net.org/download-files/sr_pres_poland.pdfhttp://www.cema-net.org/download-files/sr_pres_poland.pdfhttp://www.cema-net.org/download-files/sr_pres_poland.pdfhttp://www.cema-net.org/download-files/sr_pres_poland.pdfhttp://www.cema-net.org/download-files/sr_pres_poland.pdfhttp://www.cema-net.org/download-files/sr_pres_poland.pdfhttp://www.cema-net.org/download-files/sr_pres_poland.pdfhttp://www.renowator.org.pl/eng/e_r_cele_p.asphttp://www.renowator.org.pl/eng/e_r_cele_p.asphttp://www.renowator.org.pl/eng/e_r_cele_p.asphttp://www.renowator.org.pl/eng/e_r_cele_p.asphttp://www.renowator.org.pl/eng/e_r_cele_p.asphttp://www.renowator.org.pl/eng/e_r_cele_p.asphttp://www.renowator.org.pl/eng/e_r_cele_p.asphttp://www.renowator.org.pl/eng/e_r_cele_p.asphttp://www.renowator.org.pl/eng/e_r_cele_p.asphttp://www.renowator.org.pl/eng/e_r_cele_p.asphttp://www.renowator.org.pl/eng/e_r_cele_p.asp


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Available inormation European Employment Observatory EEO Review: Spring 2008.

Web http://www.mg.gov.pl/English

Contact Polish Ministry o Economypl. Trzech Krzyy 3/500-507 WarszawaPOLSKA/POLAND
http://www.mg.gov.pl/Englishhttp://www.mg.gov.pl/Englishhttp://www.mg.gov.pl/Englishhttp://www.mg.gov.pl/Englishhttp://www.mg.gov.pl/Englishhttp://www.mg.gov.pl/Englishhttp://www.mg.gov.pl/English


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Success indicators

three groups o 24 SMEs passed a 10-month pilot training programme in the three least developedTranserability: a tested Virtual Learning Environment, which will be transerred rom Spain and later onan innovative, blended learning programme (combination o e-learning & traditional classroom) aimingat increasing the efective use o the Internet by SMEs (elaborated based on best practices rom Finland,

Factors o success

Target o the regions and the workers New ICT-related tools used in a blended learning approachCo-operation between diferent actors: SMEs, VET actors, secondary schools.



Web http://www.sme.net.pl

Contact Ms Katarzyna mijewskaIDEA! Management Consulting Sp. z o.o.Tel. +48 223316699Fax +48 223316694E-mail: [email protected]
http://www.sme.net.pl/mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://www.sme.net.pl/http://www.sme.net.pl/http://www.sme.net.pl/http://www.sme.net.pl/http://www.sme.net.pl/


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Factors o success:

Broad stakeholder involvement including social partners and government institutions.

Success indicators:

Evaluation o programme among participating enterprises was very positive: almost all entrepreneurs(97 %) stated that they would recommend programme to others and that they would use own unds ortraining in the uture.1 200 small-sized enterprises (< 50) participated between 1996-2001.


Available inormation Further inormation on ongoing projects and activities is available on the website o the institute (mainly inPortuguese).

Web http://www.iep.pt

Contact Employment and Vocational Training Institute IEFPAv. Jos Malhoa, 111099-018 LisboaPORTUGALTel. +351 218614100Fax +351 217227013
http://www.iefp.pt/http://www.iefp.pt/http://www.iefp.pt/http://www.iefp.pt/http://www.iefp.pt/


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Available inormation Brochure o projec t

Web http://www.smeskills.comhttp://www.trainingvillage.gr/etv/Projects_Networks/SocialP/project_details.asp?id=1335http://www.smeprojects.ro

Contact Ms Carmen MarinescuProject ManagerCNIPMMR - Dept. ProiecteStr. Victor Etimiu 2, 010154ROMANIA

Tel. +40 745053584 / +40 213126893E-mail: [email protected]: www.cnipmmr.rowww.smeprojects.ro

Mr Predescu CristianDirector o the Eco-metallurgical Researches and Surveying Centre (ECOMET)Polytechnic University o BucharestTel. +40 214029592
http://www.smeskills.com/http://www.trainingvillage.gr/etv/Projects_Networkshttp://www.smeprojects.ro/mailto:[email protected]:[email protected]:[email protected]:[email protected]://www.smeprojects.ro/http://www.smeprojects.ro/http://www.smeprojects.ro/http://www.smeprojects.ro/http://www.trainingvillage.gr/etv/Projects_Networkshttp://www.trainingvillage.gr/etv/Projects_Networkshttp://www.trainingvillage.gr/etv/Projects_Networkshttp://www.trainingvillage.gr/etv/Projects_Networkshttp://www.trainingvillage.gr/etv/Projects_Networkshttp://www.trainingvillage.gr/etv/Projects_Networkshttp://www.trainingvillage.gr/etv/Projects_Networkshttp://www.smeskills.com/http://www.smeskills.com/http://www.smeskills.com/http://www.smeskills.com/


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Factors o success

The active learning philosophy and pedagogy, which is plural so as to meet all the issues and contexts inSMEs rom diferent countries.Importance given to planning and decision-making processes.The role o acilitators (even sometimes e-acilitators), who are empowered to start networking projects(ater a context analysis), to plan and moderate learnshops.

Indicators o success

61 participants o SME representatives in the Laboratories or learnshops.A growing awareness o the importance o planned communication or successul co- operation withinand across companies.Co-operation building between the partners.

Several unctioning new SME networks. Publication o a collective book.


Available inormation Book: H. W. Franz, R. Sarcina, Building Leadership in Project and Network Management A Facilitators ToolSet, Berlin, Heidelberg, New York: Springer, May 2009.

Project website.

Web http://www.smeactor.eu

Contact Unimpresa RomaniaStr. Piaa S. tean nr. 6 Sector 2, BucuretiROMANIAE-mail: [email protected] University o TechnologyDr Hans-Werner FranzSozialorschungstelle DortmundEvinger Platz 1744339 DortmundDEUTSCHLANDTel. +49 2318596236E-mail: [email protected]
http://www.smeactor.eu/mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://www.smeactor.eu/http://www.smeactor.eu/http://www.smeactor.eu/http://www.smeactor.eu/


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Available inormation The prototype/pilot can be ound athttp://test.berida.com/xldv/Frontend/

Web http://www.eu-enabler.eu/inglese/index_en.htm

Contact Coordinator: Klas TallvidHlsingeutbildning, CFL Sderhamns KommunCFL, Centre or exible learning, municipality o Soderhamn.S:a jrnvgsgatan 7,SE_826 80 SderhamnSVERIGE/SWEDENE-mail: [email protected]
http://test.berida.com/xldv/Frontendhttp://www.eu-enabler.eu/inglese/index_en.htmmailto:[email protected]:[email protected]:[email protected]:[email protected]://www.eu-enabler.eu/inglese/index_en.htmhttp://www.eu-enabler.eu/inglese/index_en.htmhttp://www.eu-enabler.eu/inglese/index_en.htmhttp://www.eu-enabler.eu/inglese/index_en.htmhttp://www.eu-enabler.eu/inglese/index_en.htmhttp://www.eu-enabler.eu/inglese/index_en.htmhttp://www.eu-enabler.eu/inglese/index_en.htmhttp://www.eu-enabler.eu/inglese/index_en.htmhttp://www.eu-enabler.eu/inglese/index_en.htmhttp://test.berida.com/xldv/Frontendhttp://test.berida.com/xldv/Frontendhttp://test.berida.com/xldv/Frontendhttp://test.berida.com/xldv/Frontendhttp://test.berida.com/xldv/Frontendhttp://test.berida.com/xldv/Frontend


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Success indicators:

Increased level o contacts and co-operation between SMEs and guidance providers in the participatingcountries.

Factors o success:

The employer interest in introducing a programme or lielong learning and his involvement in theplanning o guidance activities rom the very beginning.The long term relationship and the collaboration with organisations in the eld o workorcedevelopment that already had an ongoing co-operation with the companies.The co-operation with trade unions (even i small companies oten are not represented by unions it isimportant that guidance counsellors co-operate ully with trade unions where it is possible).The trust o employees in the counsellor (the employee has to be convinced that counsellor ac ts in his

best interest).The need or training and education or the guidance counsellorsAn efective, simple, exible and accessible service or the rm: small rms have not much ti me orguidance or learning activities.The need or supporting these activities on a local, regional and national level.


Available inormation Projec ts websites.

Web www.guidancemerger.orgwww.guidanceintheworkplace.eu

Contact CFL - Centrum r exibelt lrandeSderhamns kommunS Jrnvgsgatan 7,SE-826 80 SderhamnSVERIGE/SWEDENTel. 0270-758 00E-mail: [email protected]
http://www.guidancemerger.org/http://www.guidanceintheworkplace.eu/mailto:[email protected]:[email protected]:[email protected]:[email protected]://www.guidanceintheworkplace.eu/http://www.guidanceintheworkplace.eu/http://www.guidanceintheworkplace.eu/http://www.guidancemerger.org/http://www.guidancemerger.org/http://www.guidancemerger.org/


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Factors o success:

Involvement a broad variety o stakeholders and all relevant actors in the eld o training and LLL.Commitment o the trade unions as the most important driving orce within this initiative.

Success indicators:

Around 20 000 union learning representatives have been trained so ar.More than 450 Union Learning Fund projects have been run, covering over 3 000 workplaces.More than 67 000 learners access courses each year.The Trade Union Hub runs around 90 Union Learning Centres.


Available inormation The unionlearn website contains many inormation on the initiative, as well as workplace related learningand training in the UK.

The second annual report o the unionlearn initiative is available online:http://www.unionlearn.org.uk/les/publications/documents/131.pd

In the context o the unionlearn initiative the monthly WORKPLACE Learning and Skills Bulletin is publishedby a private publisher.

http://www.basicskillsbulletin.co.uk/workplace

Web www.unionlearn.org.uk

Contact unionlearnCongress HouseGreat Russell StreetLondon WC1B 3LSUNITED KINGDOMTel. +44 2070796920E-mail: [email protected]
http://www.unionlearn.org.uk/files/publications/documents/131.pdfhttp://www.basicskillsbulletin.co.uk/workplacehttp://www.unionlearn.org.uk/mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://www.unionlearn.org.uk/http://www.unionlearn.org.uk/http://www.unionlearn.org.uk/http://www.unionlearn.org.uk/http://www.basicskillsbulletin.co.uk/workplacehttp://www.basicskillsbulletin.co.uk/workplacehttp://www.basicskillsbulletin.co.uk/workplacehttp://www.basicskillsbulletin.co.uk/workplacehttp://www.basicskillsbulletin.co.uk/workplacehttp://www.basicskillsbulletin.co.uk/workplacehttp://www.unionlearn.org.uk/files/publications/documents/131.pdfhttp://www.unionlearn.org.uk/files/publications/documents/131.pdfhttp://www.unionlearn.org.uk/files/publications/documents/131.pdfhttp://www.unionlearn.org.uk/files/publications/documents/131.pdfhttp://www.unionlearn.org.uk/files/publi

Documents

Guide for Training in SMEs - 50 Cases of Good Practise