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Guide for Orientation and Access to Social Services for Migrants in the Argentine Republic
City of Haedo
Credits
International Organization for Migration (IOM) Country Office for Argentina
Gabriela Fernández, Head of Office
AuthorSandra Mazzanti
Content revisionAgustina Galantini
Gimena Pérez CaraballoMercedes López
TranslationMaría José Araujo
Cover design and layoutCarolina Paula Cerutti
The opinions expressed in the publications of the International Organization for Migration (IOM) are those of the authors and do not necessarily reflect the views of IOM. The designations employed and the presentation of data in this publication do not imply expression of any opinion whatsoever on the part of IOM concerning legal status of any country, territory, city or area mentioned, or of its authorities, or concerning its frontiers or boundaries.
IOM is committed to the principle that humane and orderly migration benefits migrants and society. As an intergovernmental organization, IOM acts with its partners in the international community to: assist in meeting the growing operational challenges of migration management; advance understanding of migration issues; encourage social and economic development through migration; and uphold the human dignity and well-being of migrants.
This publication was made possible through support provided by the European Union, under the terms of the Project “Strengthening of the international protection, reception and integration of refugees in Argentina.” However, the opinions expressed therein do not necessarily reflect the official policies of the European Union.
Publisher: International Organization for Migration1046 Callao Avenue – 2° AAutonomous City of Buenos Aires Postal code C1023AAQArgentinaTel: +54-11-4815-1035 / 4811-9148E-mail: [email protected] site: www.argentina.iom.int/co/
This publication was issued without formal editing by IOM.This publication was issued without IOM Publications Unit (PUB) approval.
© [2020] International Organization for Migration (IOM)Citation: International Organization for Migration (2020), Guide for Orientation and Access to Social Services for Migrants in the Argentine Republic – City of Haedo. IOM, Argentina, Autonomous City of Buenos Aires.
All rights reserved. This publication may not be reproduced in whole or in part, stored in a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), without the prior permission of the publisher.
Contents City of Haedo 9
Useful phone numbers 9
Access to housing 10
Access to education 10
Access to health care 11
Job search 13
Budgeting 13
The transport system 13
Access to rights 14
Integration 15
Sources of interest 17
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City of Haedo
Haedo is a small city located in the district of Morón in the province of Buenos Aires.
The district of Morón is located in the centre of the metropolitan area of the province, west of the Autonomous City of Buenos Aires. It is made up of five cities: Castelar, El Palomar, Haedo, Morón and Villa Sarmiento. It is bounded by Hurlingham to the north, by Ituzaingó to the north-west, by Tres de Febrero to the north-east, by Merlo to the south-west, and by La Matanza to the south-east.
For further information about the municipality of
Morón, follow this link: www.moron.gob.ar/
Its area code is: 011. Landline phone numbers have eight digits (starting with number 4). Mobile phone numbers have ten digits (starting with number 15).
Useful phone numbers
Town Hall of Morón (011) 4489 - 7777Morón Hospital (011) 4133 - 4100Police 911SAME- SAMPI (Emergency medical care system; Comprehensive Paediatric Medical Care System) 107/(011) 4628 – 5555 / 0800 – 345 - 7263Civil Defence 103/ (011) 4483 - 2127Fire brigade 100/ (011) 4629 - 2222Citizen Security/Safety (011) 4443 - 2012 (de 8 a 20hs)Municipal Centre for the Comprehensive Assistance of Persons in Violence Situation 0800 – 345 - 6853Neighbour Care Office 0800 - 666 - 6766Report of drug and alcohol sale to children and adolescents 0800 – 345 - 0013 / 4133 - 3211Complaints about the poor performance of security staff 0800 – 222 - 2022Police Station No. 2 of Morón (Haedo) (011) 4659 – 3333 / 4444Police Unit for Women and Families (Morón) (011) 4629 - 6150Community Prevention Staff (Haedo) (011) 4628 - 6746
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Access to housingThe Provincial Housing Institute provides families with the opportunity to access and own social houses.
Requirements for registration are as follows:● Being part of a family group;● Having an Argentinian identity card (DNI, in Spanish);● Being older than 18;● None of the members of the family group may be a beneficiary of any house or plot of land granted by the Argentine State;● None of the members of the family group may own real property.
Each municipality sets forth the complementary requirements subject to the specific details of each housing programme. To apply, you need to go the Town Hall of Morón, situated at 946 Almirante Brown.
You can also find further information at:Provincial Housing Institutewww.gba.gob.ar/vivienda/requisitos_para_tener_una_vivienda_social
Access to educationDay care facilities and nursery schools The education system of the municipality of Morón has six day care facilities (for children between 45 days and two years of age), seven nursery schools (for children between three and five years old), and 3 combined facilities (day care centre and nursery school for children between 45 days and 5 years of age).
For further information, you can click on this link: www.moron.gob.ar/nuestra-gestion/educacion/jardines-municipales/
Special education “Dr. Ramón Carrillo” Municipal School for Deaf and Hearing Impaired Children It is targeted at deaf and hearing impaired children. It has different education levels: initial, primary and vocational training levels. In addition, it provides comprehensive care for children under 3 years of age and an assistance service for children with speech disorders.
For further information, you can go to:Address: 2122 Los Andes, Haedo
Telephone: (011) 4443 – 8950 E-mail: [email protected]
Correo electrónico: [email protected]
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Municipal Special School “Mi futuro” (my future)This institution is targeted at children, adolescents and adults with educational needs derived from their disabilities, and it develops formal education tasks and vocational training activities. It offers early care and integration, primary school and a Comprehensive Training Centre (CFI, in Spanish).
For further information, you can go to:Address: 1007 Año 1852, El PalomarTelephone: (011) 4758 – 8362
“Atravesarte” Municipal Therapeutic Centre (non-formal space)This centre serves children between 3 and 14 years of age with severe emotional disturbances. These children are outside the school system, either because it is difficult for them to thrive at a normal school or because the special school programmes are not related to their conditions. It has a team of professionals: social workers, psychologists, music therapists and specialists in art and body expressions, who work on a case-by-case basis with each child for around a year in adequate educational spaces with the aim of enrolling them in school.
Address: 947 Arrecifes, CastelarTelephone numbers: (011) 4661 – 6049 / 4483 - 9781E-mail: [email protected]
Education Directorate
Address: 622 Pellegrini, 1st floor, MorónTelephone: (011) 4133 – 3309
E-mail: [email protected]
Access to health care SUMAR Programme The SUMAR programme in the province of Buenos Aires is aimed at improving the population’s access to health care. For further information, follow this link: www.ms.gba.gov.ar/sitios/sumar/
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Primary health care centres Health care centres are the first level of complexity in the health care system. They are distributed throughout the district of Morón, with a stronger presence in the most vulnerable areas with greater urgencies.
Their services are aimed at promotion, prevention and on-going treatment of diseases, dental and obstetric emergencies, and even a radiology service so as to improve the quality of public health care services.
For further information on the health care centres, follow this link: www.moron.gob.ar/nuestra-gestion/
salud/centros-de-salud-y-vacunatorio/The district of Morón has a hospital. For further
information:Morón Hospital
Address: 848 Monte, MorónTelephone numbers: (011) 4629-1164 / 4629-1165 /
4629-1599 / 4629-9543Switchboard: 4133-4100
Toll-free number: 0800 – 555-5588
Emergency Medical Care System (SAME, in Spanish) The Emergency Medical Care System (SAME) is a free service providing assistance in the streets and at the homes of the district of Morón. In addition, it coordinates its actions with the Police, Citizen Security/Safety, Fire Brigade, Traffic, and Civil Defence, among other entities.
Comprehensive Paediatric Medical Care System (SAMPI, in Spanish) The Comprehensive Paediatric Medical Care System (SAMPI) is a free home medical service for children between 31 days and 14 years of age in the district of Morón, which offers home assistance and provides any medication that patients may need.
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Home Medical Care System for Adults (SAMDA, in Spanish) The Home Medical Care System for Adults (SAMDA) is a home medical care service for adults with non-severe pathologies in the district of Morón. Physicians provide initial care at home and, if necessary, subsequent care is provided at the closest health care centre.
For further information on the medical care systems, call (011) 5279-3243 or e-mail [email protected].
Job search
You can check the available opportunities at: Directorate of Labour Policy Promotion Address: 471 San Martín, 1st floor, MorónTelephone: (011) 4489 - 3835 (hot line)Opening hours: Monday to Friday, from 8 am to 4 pm E-mail: [email protected]
BudgetingHolding a bank account provides access to other means of payment than cash. You can also draw money out and make other transactions from cash machines, which operate 24 hours a day.
Banco de la Nación Argentina (National Bank of Argentina)Address: 1708 Rivadavia, MorónTelephone: (011) 4629 - 8967Opening hours: Monday to Friday, from 10 am to 3 pm
Banco de la Provincia de Buenos Aires (Province of Buenos Aires Bank) Address: 15956 Rivadavia, HaedoTelephone numbers: (011) 4659 – 0627 / 0884 / 8908Opening hours: Monday to Friday, from 10 am to 3 pm
The transport system The city of Haedo has a wide network of public transport services, especially buses and passenger trains. The Sarmiento railway line of Trenes Argentinos
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goes through the cities of Castelar, Haedo and Morón in its Once – Moreno branch.
Access to rightsSecretariat of Women, Genders, Diversity and Human RightsThe Secretariat aims at devising, implementing and assessing public policies on gender and diversity, from a comprehensive perspective in the framework of human rights, and with an approach that crosscuts all the government areas of the municipality of Morón.
For further information, you can e-mail: [email protected]
Municipal Centre “Vivir Sin Violencia” (living without violence) This Centre provides comprehensive guidance and assistance to women and the LGBTIQ population in situations of gender-based violence, and it is in charge of an interdisciplinary team made up of female lawyers, social workers and psychologists.
For further information:Address: 289 Mendoza, Morón
Telephone numbers: 0800 – 345-6853 / (011) 4629 - 6272 / 3177 - 0386 / 3179 – 2198
Opening hours: Monday to Friday, from 8 am to 5 pm
E-mail: [email protected]
Social Action Programmes The Social Action Programmes aim at improving people’s quality of life, providing assistance to meet their social needs, with a comprehensive approach making it possible to respond to each specific demand and need.
For further information on the programmes, you can call (011) 4489 - 7860 or visit the web site www.moron.gob.ar/nuestra-gestion/accion-social/programas/
Directorate of Childhood and Youth PoliciesLa Dirección busca promover el acceso de niños, niñas y jóvenes a las The Directorate seeks to promote access to public policies by children and young people in the district of Morón and to raise awareness of the problems relating to children and young people.
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Address: 1300 Sarmiento, MorónTelephone numbers: (011) 4628 – 0165 / 0194
Opening hours: Monday to Friday, from 8 am to 4 pm
E-mail: [email protected] site: www.moron.gob.ar/nuestra-gestion/
accion-social/ninez-y-juventud/
Directorate of Policies for People with Disabilities
For further information on the services provided: Address: Callao Avenue and Stenvenson, Morón
Telephone numbers: (011) 4489 – 7776 / 4486 – 7774Opening hours: Mondays, Wednesdays and Fridays,
from 9 am to 12 pmE-mail: [email protected]
IntegrationCultureTo know the cultural proposals in the district of Morón, you can follow this link:www.moron.gob.ar/nuestra-gestion/cultura/accion-cultural/
The municipality also has spaces for training in drama, visual arts and folk crafts. For further information, click on the following link: www.moron.gob.ar/nuestra-gestion/cultura/formacion-cultural/
Domingo Faustino Sarmiento Municipal LibraryThis 107-year-old place is a significant spot for research, enquiry, training and creation which is open to the community. At present, it has more than 40,000 volumes belonging to various sectors and areas of knowledge. The library currently has more than 5,000 active members, and 70 enquiries are made on average every day. In addition, this place offers the following free activities: literary workshops for young people and adults, oral narration, bookbindery and restoration, guided tours for the various education levels and new member readers, literary cafés and reading promotion actions in various non-conventional spaces.
Address: 763 Brown, Morón Opening hours: Monday to Friday, from 8 am to 8 pm Telephone: (011) 4483 - 2142
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Municipal History and Art Museum of Morón (MuMo)The Municipal History and Art Museum of Morón (MuMo) is a vital space for the enhancement of the tangible and intangible heritage of the municipality. Free guided tours are open to the community.
Address: 59 Casullo, MorónOpening hours: Tuesday to Friday, from 10 am to 7 pmTelephone: (011) 4629 – 1456
Gregorio de Laferrere TheatreTo know the schedules of the shows and activities performed, you can call: (011) 4483 – 1412.
SportsGorki Grana Municipal Sports CentreTo know the free activities conducted at the sports centre, you can click on the following link: www.moron.gob.ar/nuestra-gestion/deportes/polo-deportivo-municipal-gorki-grana/
Sports School ProgrammeThis programme is active all year round at the Gorki Grana sports centre and also in the municipality, in a decentralised manner, so that children, young people and adults can enjoy free softball, beach volleyball, skating, athletics, tennis, football, recreational and rugby classes, among others, near their homes
For further information, you can follow this link: www.moron.gob.ar/nuestra-gestion/deportes/programas-deportivos/
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Sources of interest
Province of Buenos Aires: www.gba.gob.ar/
Municipality of Morón: www.moron.gob.ar/
Provincial Housing Institute: www.gba.gob.ar/vivienda
Day care facilities and nursery schools: www.moron.gob.ar/nuestra-gestion/educacion/jardines-municipales/
Special education: www.moron.gob.ar/nuestra-gestion/educacion/escuelas-de-educacion-especial/
SUMAR programme: www.ms.gba.gov.ar/sitios/sumar
Primary health care centres: www.moron.gob.ar/nuestra-gestion/salud/centros-de-salud-y-vacunatorio/
Sarmiento railway line of Trenes Argentinos: www.argentina.gob.ar/transporte/trenes-argentinos/horarios-tarifas-y-recorridos/areametropolitana/lineasarmiento
Social action programmes: www.moron.gob.ar/nuestra-gestion/accion-social/programas/
Directorate of Childhood and Youth Policies: www.moron.gob.ar/nuestra-gestion/accion-social/ninez-y-juventud/
Cultural action: www.moron.gob.ar/nuestra-gestion/cultura/accion-cultural/
Gorki Grana municipal sports centre: www.moron.gob.ar/nuestra-gestion/deportes/polo-deportivo-municipal-gorki-grana/
Sports school programme: www.moron.gob.ar/nuestra-gestion/deportes/programas-deportivos/
