Upload
others
View
1
Download
0
Embed Size (px)
Citation preview
GUEST GUIDE A-Z LocATIon GUIDE/DIrEcTory
REVISED OCTOBER 2014
151176_MSG_Bklt.indd 1 9/29/14 11:02 AM
STRE
ET
LEVE
LSA
P
MADI
SON
CONC
OURS
EGA
RDEN
CONC
OURS
E
ASSISTIVE LISTENING DEVICESArEnA nAmE LocATIon
GuestExperienceOfficepresentedby 117 Lenox Hill Hospital
GuestExperiencePodiumpresentedby 227 Lenox Hill Hospital
THEATEr nAmE LocATIon
EventManager’sOffice 101
LEXU
STE
RRAC
E LE
VEL
LOBB
Y LE
VEL
NESP
RESS
OEV
ENT
LEVE
L
LOBB
Y LE
VEL
SAP
MADI
SON
CONC
OURS
E
AUDIO INDUCTION LOOP nAmE LocATIon BoxOfficeWindow #4-WillCall BoxOfficeWindow #14-AdvanceSales
GuestExperienceOfficepresentedby LenoxHillHospital 117
AUTOMATED EXTERNAL DEFIBRILLATOR (AED) ArEnA LocATIon BuildingSecurityacross fromTowerA BuildingOps/Facilities Corridor Event Operations near TowerCelevator Guest Experience Officepresentedby LenoxHillHospitalat117
SUPP
ORT
LEVE
L
ArEnA CONTINUED LocATIon SecurityBoothat207
306
THEATEr LocATIon
OrchestraLobbyAisleASAP
MA
DISO
N CO
NCOU
RSE
BRID
GELE
VEL
GA
RDEN
CONC
OURS
E
SAP
MA
DISO
NCO
NCOU
RSE
LEXU
STE
RRAC
E LE
VEL
LOBB
Y LE
VEL
NE
SPRE
SSO
EVEN
TLE
VEL
ATMs ArEnA LocATIon ChaseSquareNorth ChaseSquareSouth
NearTowerD
105&114
ArEnA CONTINUED LocATIon 211&226
304
THEATEr LocATIon
TheaterLobbyAisleA andB
BRID
GELE
VEL
GA
RDEN
CONC
OURS
E
151176_MSG_Bklt.indd 2 9/29/14 11:02 AM
BOX OFFICEMonday–Saturday,10am–6pm.Sunday–Closed,unlessthereisa scheduledevent.Whenthereisaneveningevent,theBoxOfficewillremainopenuntilonehourafterthescheduledstart.Ticketsmaybepurchasedby:CallingTicketmaster(866)858-0008 On-LineatTicketmaster.comInPersonatTheGarden’sBoxOffice
TicketmasterKiosks •Level2atBoxOfficeWindows8,12,16&20 •Level6at104&112 •Level8at211&226
Ticketsforindividualswithdisabilitiesmaybepurchasedbythemethodslisted,aswellasbycallingMSG’sDisabledServicesDepartment (212)465-6034,Monday–Friday,9:30am–4:30pm.
CHASE BRIDGENorth Sections310–316arelocatedontheBridgeLevelb/tTowersC&DSouthSections324–328arelocatedontheBridgeLevelb/tTowersA&B
*Knicks&Rangers,varieswithotherevents
CLUBS
LEXU
S TE
RRAC
E LE
VEL
nAmE LocATIon AccESS oPEn cLoSE beforeevent afterevent
NearSouthTerrace
NearNorthTerrace
NearSouthTerrace
BetweenTowerA&TowerD
BetweenTowerB&TowerC
NorthandSouthConciergepresentedbyLenox Hill Hospital
4PennPlazaTowerAelevator
NorthandSouthConciergepresentedbyLenox Hill Hospital
TowerAelevatorNorthandSouthConciergepresentedbyLenox Hill Hospital
TowerAelevator
NorthandSouthConciergepresentedbyLenox Hill Hospital
TowerAorTowerDelevator
NorthandSouthConciergepresentedbyLenox Hill Hospital
TowerAorTowerDelevator
90minutes*
2hours*
90minutes*
60minutes*
60minutes*
30minutes*
minimum60minutes*
30minutes*
Immediatelyafter event
Immediatelyafter event
1879ClubpresentedbyJ.P.Morgan
ClubBar&Grill
LegendsRoom
DeltaSky360°Club
MadisonClubpresentedbyFoxwoods
NESP
RESS
OEV
ENT
LEVE
L
LEXU
S MA
DISO
N SU
ITES
&
MAD
ISON
CLU
B
pres
ente
d by
FOX
WOO
DS
151176_MSG_Bklt.indd 3 9/29/14 11:02 AM
211UWC √ √ 224UWC √ √SuitesNorth √ √ √ √ √ √ √SuitesSouth √ √ √ √ √ √ √4Penn √ √ √ • √ √ Freight • • • • KEY: √=PublicAccess•=EmployeeAccessOnlyESCALATORSArEnAThereareescalatorsineachofthefour(4)Towers(A,B,C,andD).
TheClubescalatorsarelocatedontheLexusTerraceLevelandontheSAPMadisonConcoursebetweenTowersAandDandallowsspecificticketholderstoaccesstheselevels.THEATErEscalatorsarelocatedattheentranceintheChaseSquare.
FOR THE SAFETY OF OUR GUESTS, ESCALATORS MAY BE TURNED OFF UPON EXITING.
EVACUATIONIntheeventofanemergencyororderedevacuationannouncement,allteammemberswillbeavailabletoassistguests,includingindividualswithdisabilities.Guestsshouldbedirectedcalmlyandorderlytothenearestandsafeststairwaytoexit.Yoursupervisorwillprovideyouwithdetailedinformationofyourexactdutiesincaseofanemergency.
ELEVATORS ELEVATor 1 2 3 4 5 6 6.5 7 8 9 SUITES 9 10 11TOWERA √ √ √ √ √ √ √ √TOWERB • √ • • • √ √ √ √ √TOWERC √ √ • • • √ √ √ √TOWERD • √ • √ √ √ √ √ √105WC √ √ √ 108WC/109WC √ √ √
NESP
RESS
O EV
ENT
LEVE
L
STRE
ET
LEVE
L
EVENT OPERATIONS OFFICEThisistheoperationalheadquartersoftheEventOperations/Securitydepartmentduringevents.TheOfficehandlesevent-relatedemergencies,guestconcerns,medicalissuesandincidents.ArEnA LocATIon
AcrossfromTowerCelevator(RequiresTeamMemberEscort)
THEATEr LocATIon
NearSection101
151176_MSG_Bklt.indd 4 9/29/14 11:02 AM
LEXU
STE
RRAC
E
LEVE
L
NESP
RESS
O EV
ENT
LE
VEL
SAP
MADI
SON
CONC
OURS
E
NESP
RESS
O
EVEN
T
LEVE
L
SAP
MA
DISO
N
CONC
OURS
EFIRST AIDArEnA THEATEr LocATIon LocATIon OffTowerCelevator AisleAinLobby (RequiresTeamMember Escort)
117
FOOD AND BEVERAGEArEnA nAmE LocATIon BackstageBar TowerA DeltaSky360˚Club BetweenTowerA (Coca-ColaFreestylemachines) &TowerD Event Bar BetweenTowerA &TowerD GardenMarket(hotdogs&snacks) TowerA 16HandlesFrozenYogurt 115 BARS 101,102,103,105,109, 110,112,114,119 BaratTheGarden 105,119
BarMadison 101 BottledBeer/DraftBeer 109,110 Farley’s(bar)
(Coca-ColaFreestylemachines) 112 GardenPub 102 MixedDrinks 103,114 Carlos&Gabby’sKosherMexicanGrill* 111 CarnegieDeli 105 CasaNonnaPizza 117 Chicken&Fries 109,115 CoffeeandDesserts 114 DailyBurgerbyDrewNieporent 106,116 GardenMarket(hotdogs&snacks) 104,108,112,115,120 HealthyAtTheGarden(glutenfree) 119 HillCountryBarbecueMarket 107 IceCream-SoftServe 110 LobsterShrimpRollbyAquagrill 118 PopcornandBottledDrinks 113,120 SausageBossbyAndrewCarmellini 107,116 SenzaiSushi 118 SimplyChickenbyJean-Georges 106,112 SimplyTacosbyJean-Georges 112
151176_MSG_Bklt.indd 5 9/29/14 11:02 AM
FOOD AND BEVERAGE CONTINUED ArEnA nAmE LocATIon
BARS
204,208,209,210,211, 212,215,220,221,223, 224,225,226,227 BaratTheGarden 204,211
BottledBeer/DraftBeer 210,212,220,221 223,224,225 GardenPub 209,226 KelvinNaturalFrozenDrinks 221 MixedDrinks&Bars 208,215,227 CarnegieDeli 204 CasaNonnaPizza 224 Chicken&Fries 210 DailyBurgerbyDrewNieporent 210 GardenMarket(hotdogs&snacks) 201,204,207,212,216, 217,218,219,225 IceCream-SoftServe 213 LaEsquinaNachos 202 Popcorn 213 SausageBossbyAndrewCarmellini 223 SimplyChickenbyJean-Georges 203
GardenMarket(hotdogs&snacks) 416,417,419
BaratTheGarden 305 BridgePub 320 CasaNonnaPizza 321 Chicken&Fries 304 DailyBurgerbyDrewNieporent 306 GardenMarket(hotdogs&snacks) 318,322 BaratTheGarden 209,225
GardenMarket(hotdogs&snacks) 210,223
* TypicallyopenSunday–ThursdayOpenedlocationsvarybaseduponevent
GARD
EN
CONC
OURS
E BL
UESE
ATS
LE
VEL
BRID
GE
LEVE
LUP
PER
GARD
EN
CONC
OURS
E
THEATEr nAmE LocATIon
Bar TheaterLobby ConcessionStand TheaterLobbyDeltaSky360°Lounge AisleA&B,justbeforeTheaterdoors
151176_MSG_Bklt.indd 6 9/29/14 11:02 AM
SAP
MA
DISO
N CO
NCOU
RSE
GA
RDEN
CONC
OURS
E
GUEST EXPERIENCE LOCATIONArEnA TyPE LocATIon AmEnITIES
Office 117 AssistiveListeningDevices
AudioInductionLoop DesignatedDriverProgram GeneralGuestServices
Podium 227
AssistiveListeningDevices DesignatedDriverProgram GeneralGuestServices
THEATEr GuestExperienceRepresentatives(GER’s)areavailableintheTheater
BRID
GELE
VEL
SAP
MADI
SON
CONC
OURS
E
GROUP CENTRAL LocATIon oPEn cLoSE
60minutes 118 beforegame Liberty-endofhalftime 60minutes Knicks-endofhalftime 310 beforegame Rangers-endofsecond intermissionTheplaceforgroupticketbuyerstogoforgrouprelatedinformation,troubleshooting,andmore.GroupbuyersandguestswhowantinformationonpurchasinggrouppackagesmayvisitduringKnicks,RangersandLibertygames.
GARDEN OF DREAMS | TheGardenofDreamsFoundationisanon-profitcharitythatworkscloselywithallareasofTheMadisonSquareGardenCompanytomakedreamscometrueforchildrenfacingobstacles.Pleasevisitourdisplay intheChaseSquare.Formoreinformation,visitourwebsiteat Gardenofdreamsfoundation.orgorcall(212)465-4170.Gardenvision“DreamNote”–Tohaveyourpersonalizedmessagedisplayed onGardenvisionduringaKnicks,RangersorLibertygame,pleasevisitGardenofdreamsfoundation.orgatleasttwo(2)businessdaysbeforethegame.
LOBB
Y LE
VEL
LEXU
S TE
RRAC
E LE
VEL
LEVELS LocATIon
8Penn-ADAGuest,MediaandEmployeeEntrance ArenaTours BoxOffice ChaseSquare TheMSGStore TheTheateratMSG ONLY TicketmasterKiosksatBoxOfficeWindows8,12,16&20 1879ClubpresentedbyJ.P.Morgan BoardRoom ClubBar&Grill LegendsRoom TheTheateratMSG
STRE
ET
LEVE
L
151176_MSG_Bklt.indd 7 9/29/14 11:03 AM
LEXU
S MA
DISO
N SU
ITES
&
MAD
ISON
CLU
B
pres
ente
d by
FOX
WOO
DSGA
RDEN
CONC
OURS
E
SIGN
ATUR
E
SUIT
ES/ B
LUE
SE
ATS
LEVE
L
SAP
MADI
SON
CONC
OURS
E
6WC
LEVE
L LE
XUS
MADI
SON
SUIT
ES &
MAD
ISON
CLU
Bpr
esen
ted
by F
OXW
OODS
GARD
ENCO
NCOU
RSE
SIGN
ATUR
ESU
ITES
/ BLU
ESU
ITES
/ BLU
ESU
ITES
/SE
ATS
LEVE
L
SAP
MADI
SON
CONC
OURS
E6W
CLE
VEL
NESP
RESS
O
EVEN
T LE
VEL
LEVELS CONTINUED LocATIon
DeltaSky360˚Club EventLevelSuites1–18(SouthSide) FirstAid Floor,CourtsideandRinksideSeating(Sections1-12&A-F)
Sections101–120 FirstAidat117 GroupCentralat118 GuestExperienceOfficepresentedbyLenoxHillHospitalat117 TicketmasterKiosksat104&112
WheelchairSections:101WC–109WC
LexusMadisonSuites1–58 MadisonClubpresentedbyFoxwoods59–66
Sections201–227 WheelchairSections:204LWC,217LWC,218LWC,223LWC GuestExperiencePodiumpresentedbyLenoxHillHospitalat227 TicketmasterKiosks211&226
SignatureSuites1–18(betweenTowersA&D) Sections412–421(betweenTowersB&C) WheelchairSections:412WC&421WC(betweenTowersB&C)
Sections301–328 301–303&307–309TheLounges 304–306LoungeClubSeats 310–316ChaseBridgeNorth 317–323WestBalcony 317–323WestBalcony 324–328ChaseBridgeSouth WheelchairSections:303WC,313WC,321WC,328WC BudweiserEIGHTEEN|76Balcony GroupCentralat310
WheelchairSection:211UWC(betweenTowersC&D)
WheelchairSection:224UWC(betweenTowersA&B)
BRID
GELE
VEL
UP
PER
GARD
ENCO
NCOU
RSE
LOST AND FOUNDTheCommandCenterislocatedin1968CorridorSouth(L2)acrossfromTowerAandcanbereachedbycalling(212)465-6299.
THE LOUNGESSections301–303and307–309arelocatedontheBridgeLevelontheBudweiserEIGHTEEN|76BalconybetweenTowersA&D.
LOUNGE CLUB SEATSSections304–306arelocatedontheBridgeLevelontheBudweiserEIGHTEEN|76BalconybetweenTowersA&D.
151176_MSG_Bklt.indd 8 9/29/14 11:03 AM
CHAS
E SQ
UARE
SAP
MADI
SON
CONC
OURS
EGA
RDEN
CONC
OURS
EBR
IDGE
LE
VEL
MERCHANDISEArEnA nAmE LocATIon
TheMSGStore ChaseSquare
MadisonSquareGardenStore 102&114 MadisonSquareGardenExpress 110&119
MadisonSquareGardenStore 205 MadisonSquareGardenExpress 213&222
MadisonSquareGardenExpress 317
THEATErAmerchandisestandisavailableintheTheaterLobby.
MOBILE APPS
TheKnicks,RangersandLibertyhavecustommobileappstoenhancethein-arenaexperience.Fansareencouragedtodownloadandusetheteam’smobileappsavailableoniOSandAndroid,byconnectingtoMSG’sfreeWi-Finetwork,FreeMSGWiFi.KnicksandRangersFeaturesinclude: •Enhancedstatistics •GardenInfo/Maps •ChaseReviewinarenavideoreplays •ChaseExclusives(offersanddiscountsforChasecardholders) •Merchandiseorderingdeliveredtoyourseat •Food&beverageordering(limitedsections)forpick-upanddelivery •Garden366MomentsGuidepresentedbySAPLibertyFeaturesinclude: •Enhancedstatistics •TeamTwitterfeed •Teamnews •GameTrackerAdditionalfeatureswillbeintroducedthroughouttheseason.
NESP
RESS
O EV
ENT
LE
VEL
LEXU
STE
RRAC
E
LEVE
L
RESTROOMSArEnA mEn* WomEn* FAmILy
1879Clubpresented 1879Clubpresented 1879Clubpresented byJ.P.Morgan byJ.P.Morgan byJ.P.Morgan ClubBar&Grill ClubBar&Grill LegendsRoom LegendsRoom LegendsRoom
DeltaSky360˚ DeltaSky360˚ Club Club
151176_MSG_Bklt.indd 9 9/29/14 11:03 AM
ORCH
ESTR
A LE
VEL
SAP
MADI
SON
CONC
OURS
ELO
BBY
LEVE
LGA
RDEN
CO
NCOU
RSE
LEXU
S MA
DISO
N SU
ITES
&
MAD
ISON
CLU
B
pres
ente
d by
FOX
WOO
DSGA
RDEN
CO
NCOU
RSE
BLUE
SEA
TSLE
VEL
BRID
GELE
VEL
RESTROOMS CONTINUED ArEnA mEn* WomEn* FAmILy
105,110,114,118 101,103,106,108, 117 111,113,116
InMadisonClub InMadisonClub
Acrossfrom presentedby presentedby
Suite43(near Foxwoods Foxwoods
TowerD) InLexusMadison InLexusMadison Suites(Unisex) Suites(Unisex) AcrossfromSuite AcrossfromSuite 21(nearTowerA) 21(nearTowerA)
208,211,214, 209,210,212,213 227 221,224,227 222,223,225,226 418 416
421(inTowerB) 412(inTowerC)
306 304
310(inTowerD) 328(inTowerA)*ForcertainArenaevents,selectrestroomsmaychangegenderdesignation.#Babychangingstationsareavailableinmostrestrooms.#FamilyRestrooms-pleasegiveprioritytoguestswhoneedtoassistchildrenandindividualswithdisabilities.#Wheelchairaccessiblestalls-pleasegiveprioritytoindividualswithdisabilities.
THEATEr mEn WomEn
101,102 101,102
AisleA AisleB
SEASON SUBSCRIBER CENTRAL LocATIon oPEn cLoSE
118
60minutes
Knicks-endof halftime
Rangers-end ofsecond beforegame intermission
202
Liberty-endof halftime
TheplaceforKnicks,RangersandLibertysubscriberstogoforalltheirsubscriptionrelatedinformation,newsonupcomingsubscriberevents,troubleshootingandmore.GroupbuyersandguestswhowantinformationonpurchasingticketpackagesmayalsovisitduringKnicks,RangersandLibertygames.
(nearSuite elevators, northside)
(nearTowerA elevator)
SAP
MA
DISO
N CO
NCOU
RSE
151176_MSG_Bklt.indd 10 9/29/14 11:03 AM
NESP
RESS
O
EVEN
T
LEVE
L
SAP
MADI
SON
CONC
OURS
E6W
C
LEVE
LGA
RDEN
CO
NCOU
RSE
SEATING SECTIONS AccESSIBLE SEATInGArEnA AccESSIBLE TyPE AccESS noTES SEcTIon
1–12&A–F Wheelchair,
TowerAorTowerD
Allevents
AisleTransfer
elevator
Accessible
General
andADA ticketswill
Admission
readWWHEEL, TTRANSor ADA
101–120 Aisle
TowerA,B,CorD Transfer andADA
101WC Wheelchair
Tower A,B,CorD elevatortoL7
(LexusMadisonSuites Level)andthen wheelchairliftto platform.When releasedforsaleto generalpublic,same accessexcept4–5 stepstowheelchair platform.
103WC Wheelchair
Tower D,A,BorC elevatortoL7 (LexusMadisonSuites Level)andthen wheelchairliftto platform.When releasedforsale, sameaccessexcept 4–5stepsto wheelchairplatform.
105WC
Wheelchair Tower D,A,BorC
elevatortoL6orL7 andthen105WC elevatoronly
108WC
Wheelchair Tower C,A,BorD
&109WC
elevatortoL6orL7 andthen108WC/ 109WCelevatoronly
201–227 AisleTransferTower A,B,C,orD
Requires
&ADA elevators
walking up/down6-8 steps to enter sectionfrom concourse
204LWC Wheelchair Tower A,B,C,Dor
Wheelchair
SuiteelevatortoPlatform
L8thenwheelchair lifttoplatform 204LWC Wheelchair Tower A,B,C,Dor Barstool Suiteelevator Locations
217LWC Wheelchair Tower C,A,B,orD elevator
151176_MSG_Bklt.indd 11 9/29/14 11:03 AM
STRE
ET
LEVE
L LO
BBY
LEVE
LBR
IDGE
LE
VEL
UPPE
R GA
RDEN
CONC
OURS
EGA
RDEN
CO
NCOU
RSE
SEATING SECTIONS AccESSIBLE SEATInG CONT.ArEnA AccESSIBLE TyPE AccESS noTES SEcTIon 218LWC Wheelchair Tower C,A,B,orD elevator
223LWC Wheelchair Tower A,B,C,orD
elevatorandthen wheelchairlift toplatform 412WC Wheelchair Tower C or B elevator
421WC Wheelchair Tower BorCelevator
303WC Wheelchair Tower A,BorD elevator 313WC Wheelchair Tower D,AorB elevator 321WC Wheelchair Tower B,AorDelevator 328WC Wheelchair Tower A,BorDelevator
211UWC Wheelchair
Tower C,A,BorD elevatortoL8and then211UWC elevatoronly.While onthislevel,thisarea doesn’thavedirect accessto400’sor BridgeLevel.
224UWC Wheelchair
Tower A,B,CorD elevatortoL8and then224UWC elevatoronly.While onthislevel,thisarea doesn’thavedirect accessto400’sor BridgeLevel.
THEATEr AccESSIBLE TyPE AccESS noTES SEcTIon
100–102 AisleTransfer
8Penn(Musthave
andADA ticketsinhand)and
102 Wheelchair
directlyintoTheater
Enter Box Office Lobby fromChase Squareandtake1968 CorridorNorth (betweenTowersC andD)andTowerC elevatortoLevel1 directlyintoTheater
200–206 AisleTransfer andADA RowZofany Wheelchair 200level
300–306 AisleTransfer andADA
BLUE
SEA
TSLE
VEL
Enter Box Office Lobby fromChaseSquareandtake1968CorridorSouth(betweenTowersAandB)or1968CorridorNorth(betweenTowersCandD)directlyintoTheater
151176_MSG_Bklt.indd 12 9/29/14 11:03 AM
LOBB
YLE
VEL
TowerAelevatorinChaseSquaretoLexusTerraceLevel(L3),gopastClubEscalatorsandintoTheaterLobby.FollowAisleAtowheelchairliftandintoTheater8Penn(Musthaveticketsinhand)andTowerCelevatortoLevel2,cross1968Corridor
THEATEr CONTINUED AccESSIBLE TyPE AccESS noTES SEcTIon
200–206 AisleTransfer andADA
RowZofany Wheelchair 200level
300–306 AisleTransfer andADA
The main route is bolded. Allaccessibleseatssoldtoanindividualwithadisabilitywillhavethefollowinginformationontheticket:•WWHEEL=WheelchairorWheelchaircompanion •TTRANS=AisleTransferseatwithmovablearmrestorcompanion •ADA=AllothersIfanaccessibleseatisreleasedforsaleandsubsequentlysoldtonon-disabledindividuals,theticketswilltypicallyreadADULT;itwillnothavetheaccessiblecodeslistedabove.
SERVICE ANIMALS ServiceanimalsarepermittedatMadisonSquareGarden.TheADAdefinesaserviceanimalasanyguidedog,signaldog,orotheranimalindividuallytrainedtoprovideassistancetoanindividualwithadisability.Serviceanimalsmustbe harnessed,leashedortetheredatalltimes,unlessspecialcircumstancesexist,andwillberequiredtorestintheseatingareaoftheindividualwithadisability,ratherthanintheaisle.Aguestwhoseserviceanimalposesathreattothesafetyofotherguestsandemployeesmaybeaskedtoescorttheanimaloffthepremises.
Ifyouareanindividualbringingaserviceanimal,westronglyrecommendthatyoucontactMadisonSquareGarden’sDisabledServicesDepartmentat(212)465-6034,anyweekdayfrom9:30am–4:30pm,torequestaphotoIDforyouranimal,whichwillhelptoexpediteentryandaccess.
SIGN LANGUAGE INTERPRETED EVENTS MadisonSquareGardenispleasedtoprovidesignedperformancesforthedeafandhardofhearinguponrequest.Wewillmakeeveryefforttoaccommodateeachrequestwithappropriateadvancenotice.PleasecontacttheDisabled ServicesDepartmentat(212)465-6034,anyweekdayfrom9:30am–4:30pm, forfurtherinformation.
151176_MSG_Bklt.indd 13 9/29/14 11:03 AM
NESP
RESS
O EV
ENT
LEVE
L
LEXU
S MA
DISO
N SU
ITES
&
MAD
ISON
CLU
B
pres
ente
d by
FOX
WOO
DSSI
GNAT
URE
SUIT
ESLE
VEL
SUITES SUITES AccESS oPEn cLoSE beforeevent after event NespressoEvent 4PenntoNespresso LevelSuites1–18 EventLevel(L5) 60 30 areonSouth(31st) minutes* minutes* sideoftheArena
LexusMadison
NorthandSouth
LevelSuites1–58
Conciergepresented byLenoxHillHospital toLexusTerrace
60 30 Level(L3)andthenminutes* minutes* SuitesElevators
TowerA,B,Cor Delevator
SignatureLevel
NorthandSouth
Suites1–18
Conciergepresented byLenoxHillHospital toLexusTerrace Level(L3)andthen 60 30 SuitesElevators minutes* minutes*
TowerAorD elevator*Knicks,RangersandLiberty,varieswithotherevents
TELEPHONE NUMBERS DEPArTmEnT PHonE
ClubBar&Grill (212)465-6290 DisabledServices (212)465-6034D GeneralMSGInformation (212)465-6741 GroupSales (212)465-6080 GuestExperienceOfficepresented byLenoxHillHospital (212)465-4422E
GuestRelations (212)465-6225D LostandFound (212)465-6299 MSGNetwork (212)465-5926D NYKnicksInformation (212)465-5867 NYLibertyInformation (212)564-9622 SeasonSubscriberCentral (212)631-5767E (Knicks,Rangers&Libertygames) SeasonSubscriptions(NewSales) (212)465-6073D SeasonSubscriptions(Service) (212)465-6050DSecurity/EventEmergencyArena (212)465-6292E Security/EventEmergencyTheater (212)465-5894E SpecialEvent/CateringSales (212)465-6106 SuiteServices (212)465-6155D (212)465-6278E Ticketmaster (866)858-0008D=DayE = Event
151176_MSG_Bklt.indd 14 9/29/14 11:03 AM
TEXT MESSAGING ForNewYorkKnicksandNewYorkRangersgames,wearepleasedto announcethatyoumaycontactusbytext!Letusknowofanyurgent GuestServiceissueyouarehavingatyourseatlocation.Youwillbesentanautoacknowledgementofyourtexttothesamenumberandourstaffwillmaketheirbestefforttorespondtoyourissue.Forimmediate assistance,youmayalsovisittheGuestExperienceofficepresented byLenoxHillHospitallocatednearsection117onTheSAPMadison ConcourseortheGuestExperiencePodiumpresentedbyLenoxHill Hospitalnearsection227onTheGardenConcourse.
TextHELPMEalongwithyourSection,Row,Seat NumberandabriefdescriptionofyoururgentGuestServiceissuetoMSGNY (67469).Pleasenoteyourtextmustcontainonlyalphanumericcharacters.Messageanddataratesmayapply.Nopurchaseisrequiredtotakeadvantageofthisservice.
We’reheretohelpmakeyourexperienceattheGardenapositiveandmemorableone!
THEATER AT MSG | TheTheateratMadisonSquareGardenisaseparatevenuelocateddirectlybelowtheMadisonSquareGardenArenaandutilizesthesameChaseSquareentranceon7thAvenueand32ndStreet.TheTheater atMSGhostseventssuchasconcerts,familyshows,boxingand graduationsandhasseatingfor5,600.
TICKETS PleaseseeBoxOffice.
TOURS TheMSGAllAccessTouroffersabehind-the-sceneslookattheWorld’sMostFamousArena!ExplorethelegendaryGardenandover130yearsoficonichistory.Hours of Operation:Daily:10:30am–3:00pmTickets:Sameday–soldinTheMSGStorelocatedinChaseSquareFuturedates–soldviaTicketmasterandattheMSGBoxOfficeFormoreinformation,pleasecall(212)465-6741orvisitmsgallaccesstour.com Pleasenote:Tourcontentandschedulearesubjecttoavailabilityandmaychangedependingonvenueactivity.
GuestsmayalsovisittheStageDoorTouratRadioCityMusicHalllocatedat50thStreetand6thAvenue.Formoreinformation,pleasevisitradiocity.com/tours
SAP
MA
DISO
N CO
NCOU
RSE
GARD
EN
CONC
OURS
E
LEXU
S TE
RRAC
ELE
VEL
WATER FOUNTAINS ArEnA THEATEr LocATIon LocATIon
101,103,111, Lobby 114,117
208,217,221,227
151176_MSG_Bklt.indd 15 9/29/14 11:03 AM
WEST BALCONYSections317-323arelocatedontheBridgeLevelbetweenTowersB&C.
WHEELCHAIR ESCORTS Guestswithmobilityimpairmentswhodonothaveaccesstoawheelchairmayrequestawheelchairtotransporttheindividualto/fromtheirseat,freeofcharge.Pleasebeawarethatourteammemberswillnotremainwithyouduringtheevent,norwilltheyallowyoutoremaininorkeepthewheelchairforthedurationoftheevent.Intheeventaguestrequirestheuseofawheelchairforthedurationoftheevent,werecommendbringingyourownwheelchairorothermobilitydevice.ThewheelchairescortareaislocatedatTowerAelevatorinChaseSquare,justbeforetheBoxOffice. SimplypickuptheCourtesyphonetorequest.
WHEELCHAIR LIFTSThewheelchairliftsarefortheexclusiveuseofourguestswithdisabilities.
WHEELCHAIR/MOBILITY DEVICE STORAGE ArEnA Guestswhowishtotransfertoaseatfromtheirwheelchairorwhohaveamobilitydevice,suchasawalker,maystoreitattheGuestExperienceofficelocatedatsection117oratthepodiumlocatedatsection227.
THEATEr PleaseseeanEventSupervisor.
WHEELCHAIR SEATING & PLATFORMSPleasesee“SeatingSections”foraccessinformation.Locatedonalllevels.
WiFi FreeWi-FiaccessisavailabletoallguestsinallpublicareasintheMSGArenaandTheater.SimplyselectournetworkatFreeMSGWiFi.
151176_MSG_Bklt.indd 16 9/29/14 11:03 AM
Madison Square Garden Arena and The Theater at MSG 4PennsylvaniaPlaza (7thAvenue&32ndStreet)NewYork,NewYork10001•(212)465-6741thegarden.com theateratmsg.com
Radio City Music Hall 1260AvenueoftheAmericas (6thAvenue&50thStreet)NewYork,NewYork10020•(212)247-4777radiocity.com
The Beacon Theatre 2124Broadway (Broadway&74thStreet)NewYork,NewYork10023•(212)465- 6500beacontheatre.com
The Chicago Theatre 175NorthStateStreet (NorthStateandLakeStreets)Chicago,Illinois60601•(312)462- 6300thechicagotheatre.com
The Forum 3900WestManchesterBlvd (PrairieAvenueandPincayDrive)Inglewood,CA90305•(310)330-7300fabolousforum.com
THE mADISon SQUArE GArDEn comPAny VEnUES
/MadisonSquareGarden @TheGarden
@MadisonSquareGarden
#TheGarden
151176_MSG_Bklt.indd 17 9/29/14 11:03 AM
7th AVENUE
33
st STR
EET
31
st S
TREE
T3
1st S
TREE
T
33
st STR
EET
8th AVENUE
100 LEVELACCESSIBLENESPRESSO EVENT LEVEL SUITES MADISON CLUB
PRESENTED BY
FOXWOODS LEXUS MADISON LEVEL SUITES
A l l S u i t e s a n d C l u b s a r e a c c e s s i b l e
LE
XU
S M
AD
ISO
N L
EV
EL
SU
ITE
S
L
E
XU
S M
AD
ISO
N L
EV
EL
SU
ITE
S
62636465
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
2526
27
596061
MADISON CLUB PRESENTED BY FOXWOODSMADISON CLUB PRESENTED BY FOXWOODS
66
28 29 30 31 3233
3435
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
1919
2020
2121
44
1717
1616
1515
1414
1313
1212
1111
1010
1818
55
667788
112233
99
LIBERTY BASKETBALL
/MadisonSquareGarden @TheGarden
@MadisonSquareGarden
#TheGarden
151176_MSG_Bklt.indd 18 9/29/14 11:03 AM
7th AVENUE
33
st STR
EET
31
st S
TREE
T3
1st S
TREE
T
33
st STR
EET
8th AVENUE
324
325
326
327
328
215P
216217218
219
221
222
223
225
226
227
119
118
117
116
115
114
112111
110
109
108
107
106
105
104
103102101
120
113
201
202205
206
207
208
209
210
211
212
213
214
224
0102
0304
0506
07
08
09
10
11
12
13
14
15
16
17
1819
2021
2223
2425
2627
MADISON CLUB PRESENTED BY FOXWOODSMADISON CLUB PRESENTED BY FOXWOODS
28 29 30 31 3233
3435
3637
38
39
40
41
42
43
4445
46
47
48
49
50
51
52
5354
5556
5758
321 320 319318
317323322
420
419417 416
414
413
418 415
421 WC 412 WC
203204
220
6263646559
606166
314
315
316
313
312
311
310
12
34
5 6 7 8 9 10 11 12131415
1617
18
400 LEVELBLUE SEATS
300 LEVELWEST BALCONY
300 LEVELLOUNGE CLUBSEATS
200 LEVEL
300 LEVELCHASE BRIDGESOUTH
300 LEVELCHASE BRIDGENORTH
300 LEVELTHE LOUNGES
100 LEVEL
BarstoolsACCESSIBLE
STAGESTAGE
AA BB CC
DD
0101 0202 0303
EE FF
19
20
4
17
1615
1413
1211
10
185678123
9
THE LOUNGES
THE LOUNGESLOUNGE CLUB SEATSLOUNGE CLUB SEATSB U D W E I S E R E I G H T E E N | 7 6 B A L C O N YB U D W E I S E R E I G H T E E N | 7 6 B A L C O N YB U D W E I S E R E I G H T E E N | 7 6 B A L C O N Y
THE LOUNGES
THE LOUNGES
301301302302
303303 304304 305305 306306 307307308308
309309SIGNATURE LEVEL SUITESSIGNATURE LEVEL SUITES
LEXUS M
ADISO
N LEVEL SU
ITES
LEXU
S M
ADIS
ON
LEV
EL S
UIT
ES
LEXUS MADISONLEVEL SUITES
SIGNATURE LEVEL SUITES
MADISON CLUB PRESENTED BY
FOXWOODS
NESPRESSO EVENT LEVEL SUITES
Al l Su i tes and C lubs are access ib le
CONCERT
/MadisonSquareGarden @TheGarden
@MadisonSquareGarden
#TheGarden
151176_MSG_Bklt.indd 19 9/29/14 11:03 AM
7th AVENUE
33
st STR
EET
31
st S
TREE
T3
1st S
TREE
T
33
st STR
EET
8th AVENUE
324
325
326
327
328
215P
216217218
219
221
222
223
225
226
227
119
118
117
116
115
114
112111
110
109
108
107
106
105
104
103102101
120
113
201
202205
206
207
208
209
210
211
212
213
214
224
0102
0304
0506
07
08
09
10
11
12
13
14
15
16
17
1819
2021
2223
2425
2627
MADISON CLUB PRESENTED BY FOXWOODSMADISON CLUB PRESENTED BY FOXWOODS
28 29 30 31 3233
3435
3637
38
39
40
41
42
43
4445
46
47
48
49
50
51
52
5354
5556
5758
321 320 319318
317323322
420
419417 416
414
413
418 415
421 WC 412 WC
203204
220
6263646559
606166
314
315
316
313
312
311
310
12
34
5 6 7 8 9 10 11 12131415
1617
18
400 LEVELBLUE SEATS
300 LEVELWEST BALCONY
300 LEVELLOUNGE CLUBSEATS
200 LEVEL
300 LEVELCHASE BRIDGESOUTH
300 LEVELCHASE BRIDGENORTH
300 LEVELTHE LOUNGES
100 LEVEL
BarstoolsACCESSIBLE
RINGRING
AA
BB
0909 0808 0707
0101 0202 0303
0606
0505
0404
1010
1111
1212
19
20
4
17
1615
1413
1211
10
185678123
9
THE LOUNGES
THE LOUNGESLOUNGE CLUB SEATSLOUNGE CLUB SEATSB U D W E I S E R E I G H T E E N | 7 6 B A L C O N YB U D W E I S E R E I G H T E E N | 7 6 B A L C O N YB U D W E I S E R E I G H T E E N | 7 6 B A L C O N Y
THE LOUNGES
THE LOUNGES
301301302302
303303 304304 305305 306306 307307308308
309309SIGNATURE LEVEL SUITESSIGNATURE LEVEL SUITES
LEXUS M
ADISO
N LEVEL SU
ITES
LEXU
S M
ADIS
ON
LEV
EL S
UIT
ES
LEXUS MADISONLEVEL SUITES
SIGNATURE LEVEL SUITES
MADISON CLUB PRESENTED BY
FOXWOODS
NESPRESSO EVENT LEVEL SUITES
Al l Su i tes and C lubs are access ib le
BOXING/WWE
/MadisonSquareGarden @TheGarden
@MadisonSquareGarden
#TheGarden
151176_MSG_Bklt.indd 20 9/29/14 11:03 AM
/MadisonSquareGarden @TheGarden
@MadisonSquareGarden
#TheGarden
151176_MSG_Bklt.indd 21 9/29/14 11:03 AM
7th AVENUE
33
st STR
EET
31
st S
TREE
T3
1st S
TREE
T
33
st STR
EET
8th AVENUE
324
325
326
327
328
215P
216217218
219
221
222
223
225
226
227
119
118
117
116
115
114
112111
110
109
108
107
106
105
104
103102101
120
113
201
202205
206
207
208
209
210
211
212
213
214
224
0102
0304
0506
07
08
09
10
11
12
13
14
15
16
17
1819
2021
2223
2425
2627
MADISON CLUB PRESENTED BY FOXWOODSMADISON CLUB PRESENTED BY FOXWOODS
28 29 30 31 3233
3435
3637
38
39
40
41
42
43
4445
46
47
48
49
50
51
52
5354
5556
5758
19
20
4
17
1615
1413
1211
10
185678123
9
321 320 319318
317323322
420
419417 416
414
413
418 415
421 WC 412 WC
203204
220
6263
09 08 07
06
05
0412
01 02 03
11
10
646559
606166
KNICKSVISITORS
314
315
316
313
312
311
310
12
34 5 6 7 8 9 10 11 12131415
1617
18
400 LEVELBLUE SEATS
300 LEVELWEST BALCONY
300 LEVELLOUNGE CLUBSEATS
200 LEVEL
300 LEVELCHASE BRIDGESOUTH
300 LEVELCHASE BRIDGENORTH
300 LEVELTHE LOUNGES
100 LEVEL
BarstoolsACCESSIBLE
B L U E S E AT SB L U E S E AT S
SIGNATURE LEVEL SUITESSIGNATURE LEVEL SUITES
CH
AS
E B
RID
GE
NO
RT
HC
HA
SE
BR
IDG
E N
OR
TH
LEXUS M
ADISO
N LEVEL SU
ITES
LEXU
S M
ADIS
ON
LEV
EL S
UIT
ES
W E S T B A L C O N YW E S T B A L C O N Y
CH
AS
E B
RID
GE
SO
UT
HC
HA
SE
BR
IDG
E S
OU
TH
THE LOUNGES
THE LOUNGESLOUNGE CLUB SEATSLOUNGE CLUB SEATSB U D W E I S E R E I G H T E E N | 7 6 B A L C O N YB U D W E I S E R E I G H T E E N | 7 6 B A L C O N YB U D W E I S E R E I G H T E E N | 7 6 B A L C O N Y
THE LOUNGES
THE LOUNGES
301301302302
303303 304304 305305 306306 307307308308
309309
LEXUS MADISONLEVEL SUITES
SIGNATURE LEVEL SUITES
MADISON CLUB PRESENTED BY
FOXWOODS
NESPRESSO EVENT LEVEL SUITES
Al l Su i tes and C lubs are access ib le
/MadisonSquareGarden @TheGarden
@MadisonSquareGarden
#TheGarden
KNICKS BASKETBALL
151176_MSG_Bklt.indd 22 9/29/14 11:03 AM
THEGARDEN.COMTHEATERATMSG.COM
151176_MSG_Bklt.indd 23 9/29/14 11:03 AM
7th AVENUE
33
st STR
EET
31
st S
TREE
T3
1st S
TREE
T
33
st STR
EET
8th AVENUE
324
325
326
327
328
215P
216217218
219
221
222
223
225
226
227
119
118
117
116
115
114
112111
110
109
108
107
106
105
104
103102101
120
113
201
202205
206
207
208
209
210
211
212
213
214
224
0102
0304
0506
07
08
09
10
11
12
13
14
15
16
17
1819
2021
2223
2425
2627
MADISON CLUB PRESENTED BY FOXWOODSMADISON CLUB PRESENTED BY FOXWOODS
28 29 30 31 3233
3435
3637
38
39
40
41
42
43
4445
46
47
48
49
50
51
52
5354
5556
5758
321 320 319318
317323322
420
419417 416
414
413
418 415
421 WC 412 WC
203204
220
6263646559
606166
314
315
316
313
312
311
310
12
34
5 6 7 8 9 10 11 12131415
1617
18
400 LEVELBLUE SEATS
300 LEVELWEST BALCONY
300 LEVELLOUNGE CLUBSEATS
200 LEVEL
300 LEVELCHASE BRIDGESOUTH
300 LEVELCHASE BRIDGENORTH
300 LEVELTHE LOUNGES
100 LEVEL
BarstoolsACCESSIBLE
0606
0909 0808 0707
0101 0202 0303
1010
11W11W
11E11E
12120404
0505VISITORBENCH
RANGERSBENCH
19
20
4
17
1615
1413
1211
10
185678123
9
THE LOUNGES
THE LOUNGESLOUNGE CLUB SEATSLOUNGE CLUB SEATSB U D W E I S E R E I G H T E E N | 7 6 B A L C O N YB U D W E I S E R E I G H T E E N | 7 6 B A L C O N YB U D W E I S E R E I G H T E E N | 7 6 B A L C O N Y
THE LOUNGES
THE LOUNGES
301301302302
303303 304304 305305 306306 307307308308
309309SIGNATURE LEVEL SUITESSIGNATURE LEVEL SUITES
LEXUS M
ADISO
N LEVEL SU
ITES
LEXU
S M
ADIS
ON
LEV
EL S
UIT
ES
LEXUS MADISONLEVEL SUITES
SIGNATURE LEVEL SUITES
MADISON CLUB PRESENTED BY
FOXWOODS
NESPRESSO EVENT LEVEL SUITES
Al l Su i tes and C lubs are access ib le
RANGERS HOCKEY
WE SERVE WITH PASSION & PRIDE – EVERY GUEST, EVERY TIME !
151176_MSG_Bklt.indd 24 9/29/14 11:03 AM