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Gladys Treviogtg6791@hotmail.com

+52 1 818 276 6537Monterrey, Mexico

Relocate: YesCitizenship: Mexican

Persoal !tatemet

I consider myself an efficient and hardworking woman, when it comes to work I'mvery professional and perfectionist I have a !"ick learning c"rve and I am "p toany challenge #ith the knowledge gained, I'm s"re I can provide improvementsto the $"siness and develop new skills

Pro"essioal #$%eriece

&iesta '()siess *otel 1,2-1 / 5,2-10Catering Manager

%"otations, sales and contracts directly with c"stomers &ccessed and made s"re that all the terms of the contract were met f"lly

and the c"stomers expectations were also met lanned all $"siness and social men"s in cons"ltation with chefs for any

event ("pervised the operation of any event or catering )sta$lished financial $"dgets and expectations anned promotions and developed new ideas to increase sales *ept track of all the event $ookings

#leva Travel y Trasat,2-13 / 1-,2-130End User and Groups Executive

rovided special travel services over the phone or face+to+face ational and International $ookings tho"gh diverse $ooking engines egotiated wedding packages directly with the hotels so they can $e later

sold to travel agencies or to c"stomers #as responsi$le for selling wedding packages in Canc"n and Riviera Maya resented !"otes according to c"stomer and travel agencies needs and

expectations

Identified client-s wishes and made appropriate travel recommendations erformed sales report for "pper management

)ita eal4)$)ry *otel 2-120Catering Assistant (Internship)

&ssisted with administrative and operational s"pport .elped s"pervise the operations of the /an!"et 0epartment Made contracts and !"otes for c"stomers

&ormal #d)catio

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(... To)rism ()siess aagemet 2-1- / 2-13012M Monterrey, Mexico 3www"vmmexicomx4

(.!. ()siess dmiistratio 2-1- 2-130#alden 1niversity 5 12M Mexico 3wwwwalden"ed"4

erti"icate i dvaced #glish 2-1-0

0el6ech 30elaware 6echnical and Comm"nity Collage4 3wwwdtcced"4

o)rses ad traiig

&irst id erti"icate 2-130 Responding promptly to emergencysit"ations related to health and the environment

Peo%le &irst 2-106reating and giving excellent service to hotel g"ests * Program 2-120 revent food transmitted diseases on to"rists and

improve Mexico-s image regarding prevention and control of these diseases

Techical o:ledge

Travelo$ 2-130 /ooking engine ;)i%er 2-130/ooking engine ! )tloo? 'teret #mail

*oies ad other activities

)sicA7"itar !%ortsA Mexico-s ational (wimming 6eam3899 ; 8998 ? @? >