G. SANKARANARAYANAN75, East Chitra Street, Srirangam, Tiruchirapalli 620006Tamil Nadu, IndiaE mail : gsn.narayanan@gmail.com, anirudhnarayan2004@yahoo.com/Mobile:9765056243

Objective: Seeking an opportunity in Project Management, customer care management, Bills receivables management

Summary of QualificationsOrganised and goal oriented, with more than 8+ years’ experience in project management and a strong customer focus

Analytical problem solver, able to anticipate issues and create new systems that streamline operations, resolves concerns and improve efficiency.

Skilled in building excellent rapport with clients and team members. Able to delegate effectively and motivate team members to achieve on-time project completion.

Professional Experience

Tata Technologies Ltd, Pune: Senior Executive-Project Management - Feb, 2008 to PresentPenta Pricol Ltd, Coimbatore: Customer Care Officer-Business Development – May, 2007 to Jan, 2008Guindy Machine Tools Ltd, Chennai: Assistant Manager-Sales – Dec, 2006 to Mar, 2007Pricol Ltd, Coimbatore, Customer Care Manager: Business Development – Mar, 1996 to Nov, 2006Bangalore Pesticides Ltd, Trichy: Executive – July, 1991 to Mar, 1996

Tata Technologies LtdSupport and maintain project management methods to ensure a consistent approach to project deliverySubmitting weekly Dash Board Reports of revenue tracker analysis for projects Analysis on monthly quality dash board Periodical review on CSE (customer satisfaction evaluation) in line with TQM compliancePeriodical analysis on budgeted forecast vs actual on monthly Working on statement of work, project status reports and other applicable reportsSupport business management procedures to ensure accuracy in financial reporting and monitoring of Actual to Budget.Revenue Leakage Analysis Support project management of projects from start to finishDetermines, monitors and reviews all project economics to include costs, operational budgets, resourcesInitiating for Offshore PO from onsiteFacility management for project team members

Penta Pricol LtdFloating quotation to customersFollow up and visiting customers for procurement of orders and outstanding paymentsPreparation of monthly production schedule and co-ordinating with production to ensure sales as plannedLogistics management for invoicing and despatches to customersBills receivables management for incoming payment through SAP system

Guindy Machine Tools LtdAfter sales and general administration

Pricol LtdMarket visit for sales and receivables managementFloating quotation to customersPromotion of new sales schemes from time to timePreparation of monthly production schedule and co-ordination with productionLogistics management for despatch of materialsAccounting of incoming payment through SAP systemDocumentation related to sales and warrantiesField staff TE bills management

Bangalore Pesticides LtdInteraction with field personnels for order procurement and collectionMaintaining inventory and ensuring timely supplies to customersMaintaining cordial relationship with various distributors and dealersMaintaining cash/Bank book and petty cash

Education, Training & CertificationsAcademic: M.B.A - Annamalai University, Tamil Nadu PGDM - Madurai Kamaraj University, Tamil NaduB.Com - Madurai Kamaraj University, Tamil Nadu

SAP TrainingCompleted in-plant training on SAP-SD at Tata Technologies LtdCompleted SAP-SD module training course through Global InfoTech, Pune

CertificationsCertified PRINCE2 Practioner in Project ManagementCompleted training on PMP – Project Management

Software & Technical SkillsMS Office – Word, Excel & PowerPointQlikview – Business Intelligence Analytical Tool

Achievements

Independently handled customer care management of industrial gauges, electronics and fleet management solution divisions in Pricol from 1996 to 2006 to look after sales, bills receivables management, logistics management etc.

Achieved the milestone of minimum 20 million sales & collection in electronics division during the year 2004-05.

Streamlined the outstanding receivables in electronics division during the year 2005-06

Streamlined billing process of Europe PLM billing process during the year 2010-11

Streamlined the process of ensuring time booking approvals through a periodical analysis of unapproved reports across the territories.

Date : 17th March, 2016Place : Pune (G. SANKARANARAYANAN)