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GSA’s Comprehensive Transportation, Relocation and Travel Solutions GSA Expo 2009. - PowerPoint PPT Presentation
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Federal Acquisition Service
U.S. General Services Administration
GSA’s Comprehensive Transportation,Relocation
and Travel Solutions
GSA Expo 2009
GSA’s Comprehensive Transportation,Relocation
and Travel Solutions
GSA Expo 2009
2
Federal Acquisition Service
Goal
Our goal is that when you walk out of this session you will have actionable items to take back to your agency to assist you with the utilization, purchasing and customer satisfaction of GSA’s comprehensive travel and transportation solutions.
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Federal Acquisition Service
Programs Overview
GSA provides products and services to enable travel and transportation management at over 110 Executive Branch Agencies and Department of Defense
Programs vary in structure, size, scope, and complexity: Master Contracts that GSA manages for the entire
government Multiple Award Schedules – self serve Requirements Contracts Tender of Service Programs
Voice of the customer – value proposition
Stakeholder Matrix
Customers
CFO CIOAgency Travel and
Transportation ProfessionalsFederal Employees
Partners
GSA ManagementOffice of Governmentwide Policy
Congressional AffairsPublic Affairs
Oversight
CongressOMB
Industry
AirlinesCar
HotelTravel Agents
Transportation ProvidersRelocation Providers
Integrators
Interested Parties
Trade AssociationsEmployee Unions
Franchise Fund CentersDoD
Press
Taxpayer
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Federal Acquisition Service
Who Buys from Us?
Varies by program
Agency decision makers
Federal Employees
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Federal Acquisition Service
Center for Travel Management
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Federal Acquisition Service
GSA provides products and services to enable travel management at over 110 Executive Branch Agencies
The recent Federal Acquisition Service reorganization nationalized GSA travel programs into a single shared services operation to provide world-class travel management
Provides shared, government-wide, operational solutions that enable customers to manage their travel efficiently and effectively while accomplishing their mission Includes customer service and acquisition support Policy compliance Provides the framework for government-wide professional travel management
Programs include City Pair Program GSA Lodging Programs Travel Services Solution (TSS) schedule E-Gov Travel Service (ETS) Management Information Systems (MIS) Professional Development and Training
GSA Travel Programs
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Federal Acquisition Service
Program Highlights
City Pair Program Government-wide (Executive branch and DoD) mandatory program FY 08 awards effective October 1, 2007 14 contract carriers & over 5,002 City Pairs – 3,874 domestic, 1,128
international The unrestricted CPP contract fares offer an average savings of 63 to 77%
below the comparable lowest unrestricted commercial coach class fares Potential to save the Federal Government $4.5 billion in FY 2008
GSA Lodging - FedRooms First consideration program managed by an outside vendor Utilization went from 6,000 room nights per month in Jan 2005 to 17,500
room nights per month in June 2007 Over 5,000 properties world-wide currently Properties are at or below per diem rates, no add-on fees and FEMA
compliant
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Federal Acquisition Service
Program Highlights, cont.
GSA Lodging - Emergency Lodging Schedule buy, single blanket purchase order for temporary lodging
accommodations in support of emergency disaster victims Initially began as a response to Hurricane Katrina
Travel Services Solution (TSS) schedule A comprehensive contracting vehicle that encompasses consulting, travel
agency and contract support services E-Gov Travel Service (ETS)
Government-wide (Executive branch) mandatory program Web based travel management service 81 civilian agencies have awarded their ETS task orders 52 agencies are processing end-to-end transactions 41 agencies are fully deployed FY 07 projection on plan Expect all agencies to be substantially, if not fully, deployed in FY 08 Online usage is exceeding 60%
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Federal Acquisition Service
Program Highlights, cont.
Management Information Systems (MIS) Single vendor has been awarded a contract to aggregate travel data from
multiple sources including TMCs, ETS, SmartPay, ARC, and suppliers Aggregation will provide a complete picture of the $16B the federal
government spends on travel and improve strategic sourcing Agencies benefit
– Manage travel expenses– Identify travel compliance to the Federal Travel Regulation – Quick and easy response to data calls
Professional Development and Training Focuses on Federal Travel Regulation and Joint Travel Regulation training
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Federal Acquisition Service
Center for Travel Management
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Federal Acquisition Service
GSA offers a suite of programs and services that meet civilian agencies transportation needs.
The recent Federal Acquisition Service reorganization nationalized GSA transportation programs.
Programs include: Relocation Resource Center Centralized Household Goods Traffic Management Program
(CHAMP) Freight Management Program (FMP) Express and Ground Domestic Delivery Service Transportation Delivery Relocation Solutions Multiple Award
Schedule (TDRS MAS)
T&T Program Offerings - Transportation
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Federal Acquisition Service
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Relocation Resource Center
New model - eliminates silos
Current Schedule 48 offerings for homesale assistance, household goods CHAMP
Aligning CHAMP with Relocation streamlines the purchasing for customers
Graebel Move Management
Expanding the schedule with additional vendors and value add services
Assists agencies in managing relocation operations by leveraging end-to-end and component services
Central resource of subject matter expertise for consistent industry guidance and oversight
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Federal Acquisition Service
Centralized Household Goods Traffic Management Program (CHAMP)
Assists relocating federal government employees in transporting household goods from one official duty station to another, both domestically and internationally. Accessible via TMSS Average Savings- 52% off commercial rates Strict transportation services provider (TSP)
approval process Access to a TSP customer satisfaction index Over 250 participating TSPs
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Federal Acquisition Service
Freight Management Program (FMP) Assists federal agencies to purchase
standardized freight transportation services. Accessible via TMSS Average savings-45% off of
commercial rates Strict TSP approval process Over 600 TSPs-large & small
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Federal Acquisition Service
Leverages the government’s buying power Quality vendor with reliable service - FedEx Annual benchmarking study and high-level spend analysis is done
for better business management and helps to meet OMB reporting mandates
Volume discounts Saves $34M a year This is a program not a schedule Re-procurement in FY09 Value proposition is strong but IFF does not cover the cost of the
program
Federal Strategic Sourcing Initiative – Express and Ground Domestic Delivery Service
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Federal Acquisition Service
Transportation Delivery Relocation Solutions Schedule (TDRS MAS) Offers an array of solutions to help meet
all of an agency’s transportation, delivery, and relocation needs. Services include: Corporate Housing Rental Supplemental Vehicles Local Courier Services (small business set aside) Office Relocation Services Domestic Delivery Services Ground Passenger Transportation Services Government-wide Employee Relocation Services
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Federal Acquisition Service
Outreach Tools
Collateral
Web www.gsa/travel www.gsa/transportation http://moveit.gsa.gov/tmss/tmss/ www.gsaAdvantage.gov