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GS1 Mobile Com Lunch & Learn

GS1 Mobile Com Lunch & Learn. © 2008 GS1 2 Overview 1.What is GS1 Mobile Com about? 2.How are users responding to the challenge of mobile? 3.What GS1

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Page 1: GS1 Mobile Com Lunch & Learn. © 2008 GS1 2 Overview 1.What is GS1 Mobile Com about? 2.How are users responding to the challenge of mobile? 3.What GS1

GS1 Mobile Com

Lunch & Learn

Page 2: GS1 Mobile Com Lunch & Learn. © 2008 GS1 2 Overview 1.What is GS1 Mobile Com about? 2.How are users responding to the challenge of mobile? 3.What GS1

© 2008 GS12

Overview

1. What is GS1 Mobile Com about?

2. How are users responding to the challenge of mobile?

3. What GS1 standards are needed?

Page 3: GS1 Mobile Com Lunch & Learn. © 2008 GS1 2 Overview 1.What is GS1 Mobile Com about? 2.How are users responding to the challenge of mobile? 3.What GS1

© 2008 GS13

A typical consumer

Is this product safe?

Will this product be what I expect?

Am I paying the right price?

This product contains no allergens

This is what the product will be like

There’s a reduction available

Trust

Value

Trial

Page 4: GS1 Mobile Com Lunch & Learn. © 2008 GS1 2 Overview 1.What is GS1 Mobile Com about? 2.How are users responding to the challenge of mobile? 3.What GS1

© 2008 GS14

Purchase decisions / shopper dialogue

Page 5: GS1 Mobile Com Lunch & Learn. © 2008 GS1 2 Overview 1.What is GS1 Mobile Com about? 2.How are users responding to the challenge of mobile? 3.What GS1

© 2008 GS15

Mobile phones in context

Page 6: GS1 Mobile Com Lunch & Learn. © 2008 GS1 2 Overview 1.What is GS1 Mobile Com about? 2.How are users responding to the challenge of mobile? 3.What GS1

© 2008 GS16

Mobile phone functionality

Page 7: GS1 Mobile Com Lunch & Learn. © 2008 GS1 2 Overview 1.What is GS1 Mobile Com about? 2.How are users responding to the challenge of mobile? 3.What GS1

© 2008 GS17

Mobile Commerce is already happening

April 2, 2008: Amazon.com Launches ''Amazon TextBuyIt,'' Making It Fast and Easy for Customers to Shop and Buy on Amazon.com Using Text Messages

Page 8: GS1 Mobile Com Lunch & Learn. © 2008 GS1 2 Overview 1.What is GS1 Mobile Com about? 2.How are users responding to the challenge of mobile? 3.What GS1

© 2008 GS18

GS1 Mobile Com Workgroup

Retailers

Ahold

Carrefour

Kao

Markant

Maxima

Metro

Migros

Rewe

Tesco

Walmart

Wegman’s

Manufacturers

3M

Ajinomoto

Hudora

J&J Consumer

Kraft

Loréal

Merck

Nestlé

P&G

Pfizer

Smiths Medical

Smuckers

Unilever

Mobile Industry

Ericsson

Motorola

Motorola

Nokia

Orange Labs

Proximus

T-Mobile

GSMA

MMA

Page 9: GS1 Mobile Com Lunch & Learn. © 2008 GS1 2 Overview 1.What is GS1 Mobile Com about? 2.How are users responding to the challenge of mobile? 3.What GS1

© 2008 GS19

GS1 Mobile Com Workgroup

GS1 Member Organisations

GS1 Albania

GS1 Australia

GS1 Austria

GS1 China

GS1 Colombia

GS1 Croatia

GS1 Czech Republic

GS1 Finland

GS1 France

GS1 Germany

GS1 Hong Kong

GS1 Hungary

GS1 India

GS1 Iran

GS1 Italy

GS1 Japan

GS1 Korea

GS1 Netherlands

GS1 New Zealand

GS1 Poland

GS1 Russia

GS1 Serbia

GS1 Slovenia

GS1 Spain

GS1 Sweden

GS1 Switzerland

GS1 Taiwan

GS1 Tunisia

GS1 UK

GS1 US

GS1 Uzbekistan

Page 10: GS1 Mobile Com Lunch & Learn. © 2008 GS1 2 Overview 1.What is GS1 Mobile Com about? 2.How are users responding to the challenge of mobile? 3.What GS1

© 2008 GS110

Achievements

• Kick-off June 2007• Physical Meeting Tokyo November 2007• White Paper Publication February 2008

www.gs1.org/mobile/

Page 11: GS1 Mobile Com Lunch & Learn. © 2008 GS1 2 Overview 1.What is GS1 Mobile Com about? 2.How are users responding to the challenge of mobile? 3.What GS1

© 2008 GS111

B2C applications and the purchase cycle

Page 12: GS1 Mobile Com Lunch & Learn. © 2008 GS1 2 Overview 1.What is GS1 Mobile Com about? 2.How are users responding to the challenge of mobile? 3.What GS1

© 2008 GS112

6 key business applications

• Extended Packaging• Digital Content Purchase & Delivery• Mobile Coupons• Authentication• Re-ordering (Mobile EDI)• Mobile Self-scanning

Page 13: GS1 Mobile Com Lunch & Learn. © 2008 GS1 2 Overview 1.What is GS1 Mobile Com about? 2.How are users responding to the challenge of mobile? 3.What GS1

© 2008 GS113

Generic scenario

GS1 ID Keys

GS1 BarCodes +

EPC tags

GEPIRGDSN

ONS

GDSN

EPCISGS1 XML

messaging

Page 14: GS1 Mobile Com Lunch & Learn. © 2008 GS1 2 Overview 1.What is GS1 Mobile Com about? 2.How are users responding to the challenge of mobile? 3.What GS1

© 2008 GS114

Evolution of proprietary tools and lack of standards make it more complex and costly

RFID Tag

IDENTIFICATION

MOBILE

DEVICES

SERVICES

&CONTENT

Mobile

Portals

Company

Portals &

Services

Agencies

& Providers

NETWORK

PROVIDERS

Page 15: GS1 Mobile Com Lunch & Learn. © 2008 GS1 2 Overview 1.What is GS1 Mobile Com about? 2.How are users responding to the challenge of mobile? 3.What GS1

© 2008 GS115

What’s happening now?

• Focus on Extended Packaging• Details business requirements gathering• Outreach to mobile industry• Awareness-raising

Page 16: GS1 Mobile Com Lunch & Learn. © 2008 GS1 2 Overview 1.What is GS1 Mobile Com about? 2.How are users responding to the challenge of mobile? 3.What GS1

Q&A

Page 17: GS1 Mobile Com Lunch & Learn. © 2008 GS1 2 Overview 1.What is GS1 Mobile Com about? 2.How are users responding to the challenge of mobile? 3.What GS1

Contact Details

Joe HorwoodGS1 Global Office

E [email protected]

T + 32 2 788 78 00

W www.gs1.org

Page 18: GS1 Mobile Com Lunch & Learn. © 2008 GS1 2 Overview 1.What is GS1 Mobile Com about? 2.How are users responding to the challenge of mobile? 3.What GS1

© 2008 GS118

Mobile Com - Recommendations

1. Use GS1 keys to identify objects

2. Encode GS1 keys in bar codes and RFID tags

3. Use existing bar codes on products as an entry point for product information

4. Mobile phones should be able to read GS1 standard 1D and 2D bar codes out of the box

5. Mobile phones should be able to read Electric Product Code RFID tags on products

6. When building systems to support mobile technologies, companies should use existing infrastructure to link to product information and added value services.

7. Focus on six business applications presented in this white paper

8. Ensure that consumers receive clear information

9. Ensure that legal aspects are well-researched

Page 19: GS1 Mobile Com Lunch & Learn. © 2008 GS1 2 Overview 1.What is GS1 Mobile Com about? 2.How are users responding to the challenge of mobile? 3.What GS1

© 2008 GS119

Extended packaging

Page 20: GS1 Mobile Com Lunch & Learn. © 2008 GS1 2 Overview 1.What is GS1 Mobile Com about? 2.How are users responding to the challenge of mobile? 3.What GS1

© 2008 GS120

Mobile Couponing

Page 21: GS1 Mobile Com Lunch & Learn. © 2008 GS1 2 Overview 1.What is GS1 Mobile Com about? 2.How are users responding to the challenge of mobile? 3.What GS1

© 2008 GS121

Shopper dialogue

Consumer

MobileDevice Product

Business

• Is this product genuine?• Does this product contain

allergens?• How do I use this product?• I have a coupon to redeem

Consumer Benefits• Increased trust in

products• Closer relationships with

brands and brand owners

Business Benefits• Targeted messages with

high-response rates• Real-time analysis of

campaigns

• Yes, this is a genuine product

• This product contains the following allergens…

• Here are instructions to use the product

• Here's a coupon

• If you liked product x, you may like product y

Page 22: GS1 Mobile Com Lunch & Learn. © 2008 GS1 2 Overview 1.What is GS1 Mobile Com about? 2.How are users responding to the challenge of mobile? 3.What GS1

© 2008 GS122

What if….

… a mobile phone could read a bar code?

• nutritional information• allergen information• electronic coupons• authenticity• instructions

Page 23: GS1 Mobile Com Lunch & Learn. © 2008 GS1 2 Overview 1.What is GS1 Mobile Com about? 2.How are users responding to the challenge of mobile? 3.What GS1

© 2008 GS123

From zero to 3 billion in 25 years

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