GRUNDFOS SERVICE & SOLUTIONS€¢ CU300/301 (data sheet required if returned for analysis) • CU30X pressure transducer (WS/WW only) • Grundfos Control Box (SA-SPM5 & 6) • Jet

GRUNDFOSSERVICE WARRANTY PROGRAM

GRUNDFOS SERVICE & SOLUTIONS


Revised February 24, 2016 Service Warranty Program


• WARRANTY GUIDELINES

Instructions and Requirements

• Reference Grundfos Standard Terms and Conditions of Sale • Reference Grundfos Limited Warranty Terms

• All products 24 months installed/not to exceed 30 months from P.code • Except ALPHA, SuperBrute, SuperBrute XL & Residential Zone Controls:

• 36 months from P.code • P. Code: Original Production Date (See limited warranty specified in product I&O) • Install/Failure dates (See limited warranty specified in product I&O) • Installation and operating requirements must be satisfied as specified in product I&O • Consider warranty on pump end and motor end separately • Reference Franklin Electric Warranty Processing Procedures

• FE8” Industrial Use submersible motors (non-water supply - BM applications only) • Request for warranty service must be submitted in a timely manner

• FIELD WARRANTABLE PRODUCTS (Distributor Extranet Claim allowed - no inspection required) • Small UP and Accessories (including ALPHA, Zone Controls & UPZV (Residential Zone Valves)

Includes Comfort PM UP10-16 • SuperBrute XL (UPS26-150, UPS43-100, UPS50-60) • SP4 (5S – 25S) • Medium SP4 (35S-75S) • MS402 / MS4000 Submersible Motors & motor leads •MQ (Provide S/N & application type, e.g.: residential mains boost, suction lift, etc.) • SQ/SQE/SQE-NE • SQ Flex Systems (Including: Pumps & Controls, CU200, IO100, IO 50, IO101, IO102) • BMQE • CU300/301 (data sheet required if returned for analysis) • CU30X pressure transducer (WS/WW only) • Grundfos Control Box (SA-SPM5 & 6) • Jet Pump • EF/SE/SU • SoloLift2 • SPE • Baldor Motors 7-1/2 Hp and smaller (return nameplate); excludes Baldor SmartMotor • Grundfos ML motors 10 Hp and smaller • Accessory items




GRUNDFOS WARRANTY PROGRAM Instructions and Requirements, cont.

• PRODUCTS NOT ELIGIBLE FOR FIELD WARRANTY (Items not allowed on Extranet claim) >> (Inspection required) << • All product types not listed above and including:

• MS6000/MS6/MMS 6/8/10” (Note: Grundfos pays return freight – Ground Water Systems applications only) L-GW-TL-080-Sub-Motor-Install-Record must be completed for MMS6”, 8” and 10” motors. • Large SP (85S to 1100S) and SBA • Sub-Factory components and packages (used - RMA to Service, New - RTS RMA) • CU331SP • CUE (all) Enclosure/Frame Size “D” field serviced by Grundfos & Danfoss. Contact Grundfos service engineer. • Large UPS, LM, LP, TP, TPE, Magna, Magna 1, Magna 3 • HS and Sanitary • Booster Models (BM), BME/T, BMEX, BMS • Machine Tool (SPK, CRK, CHK, MTH/R, MTC, MTA, MTAD) • All CR. For CR Stack kit assemblies & Service kits also provide original pump nameplate data • CM, CME, CMBE, CH, CHI, CHIE • Environmental, Inverter – VFD. MP1 (for MP1 a Certificate of Cleanliness is required) • Sump (Unilift AP Basic, AP, KP, CC, SB)-Certificate of Cleanliness required • Solar Modules/Wind Turbines • MG/ML motors larger than 10 Hp (also provide original nameplate data from pump) • MGE/MLE motors, MPC, PFU/PMU2000, MP204, LiqTec

• Electrical/electronic items are not restockable if power has been applied • R100, Grundfos GO • Baldor motors larger than 7-1/2 Hp (return to Baldor Authorized Service Center- BASC) • Pressure Transducer (Industrial products, e.g.: CRE, BoosterpaQ) • Dosing and Disinfection products -Certificate of Cleanliness and MSDS required

1. Ship to nearest Authorized Service Center/Partner (ASC/ASP), or to Grundfos for warranty consideration • RMA required when returning to Grundfos: Provide pertinent information

2. Products exposed to toxic materials cannot be returned • Decontamination required with MSDS & completed Certificate of Cleanliness form

3. Products exposed/installed in radioactive applications cannot be returned 4. Extended warranty policy forms (Performance Plus policy)

• Unused or damaged forms (4-part) may be credited via Return-to-Stock process





• FIELD WARRANTY CLAIM PROCEDURE • Use Grundfos Field Warranty e-form on the Grundfos Extranet • Warranty may be determined by our Representatives and Distributors • Provide all required information on the e-form according to instructions (see link on e-form) • 4” SP under 10HP - Do not separate Grundfos MS402/MS4000 motor-equipped pumps in the

event the complete pump is claimed for warranty (use complete part number from price book). For 4” SP failures where only the pump end or only the motor failed – list only the failing product number (use part number from price book).

• Do not separate SQ/SQE/SQE-NE/SQFlex, BMQE pumps • Incorrect or insufficient information will delay processing • Retain warranted product until credit has been received • Field warranted/field scrapped products must be properly disposed to ensure against

possible reuse or environmental hazard

• FIELD WARRANTY CLAIM INFORMATION REQUIREMENTS • Distributor Information (Account name & number, contact name, email address, contact

phone, partner reference number) • Material/Product number (note: ten products, maximum, allowed per form) • Original production date code (P.code) • Performance Plus Policy - For Grundfos submersible pump, motor, lead and control box.

• For extended warranty claims only: (i.e: the product is older than 30 months from date of manufacture or the failure mode is outside our standard coverage but within our extended warranty terms). Provide the Performance Plus number and attach a photocopy of the Performance Plus policy and purchase date.

• For standard warranty claims: do not provide the Performance Plus number on the e-form even if a PPP is presented

• Failure Reason: Detailed description of the primary fault (reason the product failed) • Baldor Electric Motors =< 7-1/2 Hp - additional requirements (provide S/N from nameplate)

• Print e-form and mail, along with motor nameplate, to: Grundfos Pumps Corporation Attn: FWC Administrator 17100 W 118th Terrace Olathe, KS, 66061





• OPTIONS IN LIEU OF FIELD WARRANTY CREDIT • Repair/Replace • Provide parts • Return to nearest Grundfos ASC/ASP for warranty consideration or using RMA process return to nearest Grundfos location for warranty consideration

• EXTENDED WARRANTY POLICY (PPP) • For single phase, domestic water well applications of SQ/SQE or SP4” pumps to 5 Hp • For SQFlex (Special policy)

• Product must be installed in accordance with the I&O by a qualified installer using a proper lightning arrestor

• Coverage is limited to the original owner and is good for five (5) years from date of original installation

• Additional coverage provided: • Lightning/Line surges • Normal sand wear • Dry running • The Grundfos pump and/or motor and/or control box will be repaired or replaced

regardless of occurrence for the life of the policy. Labor/pulling charges not included • Reference PPP and Consumer Information Brochure for further qualifications





• MP204 WARRANTY POLICY

• 3 years from date of installation/4 years from date of motor manufacture • Applies to the Grundfos pump, motor and MP204, when installed together with a properly

grounded lightning arrestor • Must be a Grundfos motor with TempCon • See MP204 registration card/Limited Warranty terms for details • Warranty registration card must be completed and submitted at the time of installation

• FRANKLIN ELECTRIC SUBMERSIBLE MOTOR WARRANTY (non-ground water supply - BM applications only) • Terms: 12 months from date of installation and within 24 months from date of manufacture • Reference Warranty Processing Procedure/Franklin Electric products • Date coding system: e.g.: 15A18 30-0125

Where: 16-Production Year; (e.g.: 2016) A-Prod. Month; A=Jan., M=Dec. (skip “I”)

18-Plant number 30-Production Day of Month

125- 125th motor made on Production Day

• Contact Franklin for an RMA, have Grundfos RMA as a reference for Franklin reports. Franklin issues report and credit to Grundfos, Grundfos service department issues credit to customer and closes Grundfos RMA, enters FAS codes.

• HITACHI SUBMERSIBLE MOTOR WARRANTY (Informational only- Grundfos does not sell) • Terms: 12 months from date of installation, but not more than 24 months from date of

manufacture. • Requirements: All subm. motors (6”, 8” and 10”) must be returned to Sun-Star Electric, Inc.

for warranty consideration. • Date coding system: e.g.: A16

Where: A-Prod. Month; A=Jan., M=Dec. (skip “I”) 16-Production Year; (e.g.: 2016)





• BALDOR ELECTRIC WARRANTY Find nearest center at http://www.baldor.com/resources-and-support/customer-support/service-centers • Terms:

• 24 months from date of installation, but not more than 30 months from date of manufacture

• Super-E premium efficient motors: 36 months from date of manufacture • See next page for date coding (S/N) system

IN-WARRANTY PROCEDURE-GRUNDFOS CUSTOMERS Baldor ASC (BASC) Provides Warranty Service By: A. Repair (if practical) B. Scrap and provides customer with Inspection Report and Motor Nameplate

• Baldor ASC will invoice Baldor Electric for the inspection or repair work • Customer should not pay the Baldor ASC

C. Customer provides Inspection Report and Motor Nameplate to his Grundfos representative (can be a Grundfos ASC) for a N/C replacement D. Grundfos representative does the following for motors 7-1/2 Hp and smaller (10 Hp and larger see F):

1. Completes Extranet FWC entry 2. Makes copy of Extranet entry 3. Writes Extranet claim number on back of nameplate 4. Mails Extranet copy, BASC inspection report, and motor nameplate to Grundfos for credit

Mail all documents and nameplate to: Grundfos Attn: FWC Administrator 17100 W 118th Terrace Olathe, KS, 66061

E. Grundfos FWC Administrator provides Inspection Report(s) and Motor Nameplate to the Baldor manufacturer’s representative in— Hayward, CA for credit F. 10 Hp and larger motors must go to a BASC following steps A, B & C Grundfos issues a Grundfos RMA# to Grundfos partner if step A is not practical, then steps B & C apply. Mail the nameplate and BASC report returned to FWC administrator at address noted above. FWC administrator credits the customer, completes FAS, sends BASC report and nameplate to Hayward

*Motors which are not deemed as a warranty by the Baldor Authorized Service Center (BASC) 1. The customer will pay the BASC for inspection and repair services 2. If motor came through Grundfos or a Grundfos ASC, then customer pays Grundfos or Grundfos ASC,

they in turn pay BASC




BALDOR Motor Nameplate

How to read the new Baldor motor serial number

(Date Code)

Above example: F 00 10 27 2681

F = Plant 00 = Year 10 = Month 27 = Day of the Month 2681 = Production Sequence Number





FRANKLIN ELECTRIC Submersible Motor Nameplate

Date Code / FE Date - Sequence #

S/N16G18 24-0234

Franklin Model No.

Date code

How to read Franklin Nameplate

(in the example above)

S/N 16 G 18 24-0234

16 = Year G = Month 18 = Plant 24 = Day of the month

0234 = 234th motor made on Production Day

Date & Sequence number



MG/ML Grundfos Motor Nameplates

GRUNDFOS Return Material Authorization (RMA) Request Form“Please Return Completed to Service Prior to Shipping”

To receive an RMA: (1) complete this form (2) e-mail or fax this form to:SERVICE DEPARTMENT

Email: [email protected]: 800.333.1366 • Fax: 800.333.1363

for service onlyFor Return-To-Stock processing, use a different form

GRUNDFOS REPRESENTATIVE/DISTRIBUTOR INFORMATION

Company Name: Account No.:

Address: Phone:

City: State: Zip: Fax:

Partner Reference No.: Date:

Requested By: E-mail:

PRODUCT INFORMATION

Part #: Description:

Qty: Date Code:

Date Installed: Date Failed:

Application:

Reason for Return:

Describe symptoms:

Is the problem Intermittent or Constant?

Was a replacement installed? (yes or no) Did the replacement function properly? (yes or no)

RETURN SHIPPING INFORMATION (IF DIFFERENT THAN ABOVE)

Attention: Company Name:

Address:

City: State: Zip:

NOTE: Return freight must be prepaid. RMA forms must accompany package(s). Tag all packages with RMA number. Grundfos will not accept return of products which are contaminated with TOXIC or hazardous material. Any necessary “Certificate(s) of Cleanliness” or additional information sheet(s) must accompany RMA request and returned pump.

Charges may apply if no manufacturing defects are found, a PO may be required. Out of warranty inspections require a PO.

Revised: 0415

Please provide all pertinent information

Product Description

Product Number Quantity

The referenced product has been exposed to toxic or hazardous materials: YES NOIf yes, complete SECTION A. If no, continue to SECTION B.

APPLICATION

Please specify all hazardous materials/substances used with the referenced product(s).

Provide the Material Safety Data Sheet for all materials referenced or list precautions to be taken when handling these substances. Also, provide any actions to be taken in the event of human contact with any liquid within the product (even after cleaning and/or flushing).

The product returned has been decontaminated, drained of liquid and is safe to handle. Provide decontamination method used.

Section A: Toxic Clearance(To be completed if applied substances are hazardous)

Initial/Date

The product returned has not handled or been in contact with any toxic or hazardous substances. The product has been drained of liquid and is safe to handle.

Section B: Non-Toxic Clearance(To be completed if applied substances are not hazardous)

Initial/Date

I hereby declare that the contents of this consignment are fully and accurately described above by proper shipping name and are classified, packed, marked and labeled, and are in all respects in proper condition for transport, by all modes, according to applicable international and national governmental regulations. Health and safety issues are clearly understood and will be given consideration during shipment. (A repair or inspection of product will only be undertaken when this certificate has been completed and authorized by a qualified member of staff employed by the returning company.)

Radioactive products will not be accepted for repair. A return material authorization number from Grundfos, along with a completed and signed copy of this form must accompany the returned product. It is the senders responsibility to package, transport and complete the shipping documents regarding the nature of the product shipped. Irrespective of this, Grundfos reserves the right to reject the service order for other reasons. Grundfos will rely on this representation and will look to the customer for reimbursement of any and all costs, claims or damages incurred, including attorney’s fees, if any representation is not correct.

company namename positionsignature phone

GRUNDFOS Certificate of Cleanliness

Health and Safety Clearance Form

Grundfos Pumps Corporation17100 W. 118th TerraceOlathe, Kansas 66062Telephone: 913.227.3400Fax: 913.227.3500www.grundfos.com

L-QC-FRM-002 Rev. 0314

WELL DATA:

Total Dynamic Head ft.

Casing Diameter in.

Drop Pipe Diameter in.

Drop Pipe Length in.

Static Water Level ft.

Drawdown (pumping) Water Level ft.

Check Valves at & &

& ft.

Solid Drilled

Pump Inlet Setting ft.

Flow Sleeve No Yes, Dia. in.

Casing Depth

Well Screen Perforated Casing

From to ft. & to ft.

Well Depth ft.

GRUNDFOS SUBMERSIBLE MOTOR INSTALLATION RECORD

WELL APPLICATION

TOP PLUMBING:Please sketch the plumbing after the well head (check valves, throttling valves, pressure tank, etc.) and indicate the setting of each device.

Owner’s Name

Address

City State Zip

Phone ( ) Fax ( )

Contact Name

Distributor Name

Distributor Contact

Phone ( )

Fax ( )

Email

MOTOR:Motor Manufacturer

Motor Product No.

Motor Model

Serial No./Date Code HP Voltage PH

1 PH: 2-wire or 3-wire (check one)

Full Load Current SF Amps

PUMP:HP Required by Pump End

Manufacturer Model No.

Curve No. Rating: GPM@ ft. TDH

NPSH Required ft. NPSH Available ft.

Actual Pump Delivery GPM@ PSI

Operating Cycle:

ON (Hr./Min.) OFF (Hr./Min.)

Your Name Date / /

DIS

TRIB

UTO

R IN

FORM

ATIO

NIN

STAL

LER

INFO

RMAT

ION

OW

NER

INFO

RM

ATI

ON

Well Name/ID

Date Installed Date Failed

Water Temperature °F °C

Installer’s Name

Address

City State Zip

Phone ( ) Fax ( )

Contact Name

Email

War. Stop Temp. Limits ___C° ___C°Current War. Limits ___A ___AVoltage Limits Low High Low High

____ ____ ____ ____Unbalance Limits ____% ____%

POWER SUPPLY:Wye or Delta (check one) If Delta, is it an open or closed configuration? Open = 2 transformers Closed = 3 transformers

Output Voltage

KVA available

INCOMING VOLTAGE TO PUMP PANEL:No Load L1-L2 L2-L3 L1-L3

Full Load L1-L2 L2-L3 L1-L3

L1-G L2-G L3-G

INSULATION CHECK:Initial Megs: Motor & Lead Only: Black Yellow Red

Installed Megs: Motor, Lead & Cable: Black Yellow Red

RUNNING AMPS: (For single phase applications L2 is = Neutral)

HOOKUP 1:

Full Load L1 L2 L3

% Unbalance

HOOKUP 2:

Full Load L1 L2 L3

% Unbalance

HOOKUP 3:

Full Load L1 L2 L3

% Unbalance

Ground Wire Size AWG/MCM

System Grounded to: (check all that apply)

Well Head Motor Rod Power Supply

DC Ground Current mA

Being responsible is our foundationThinking ahead makes it possible

Innovation is the essence

PUMP PANEL:Pump Panel Manufacturer

Short Circuit Device

Circuit Breaker

Fuses

Non-Time Delay Amp Rating

Time Delay Amp Rating

Lightning/Surge Protection: Yes No

Lightning/Surge Protection: Mfg. ___________ Model ___________

Type of Starter Full Voltage Soft Start VFD

Mfr. Model

Setting____% Full Volt. In____Sec. (Accel.)

VFD Carrier Frequency:_____ k HzVFD Accel. Time 0 to 30 Hz.:_____Sec. Max. Freq._____ Hz.VFD Decel. Time 30 to 0 Hz.:_____Sec. Min. Freq.______Hz.Volts/Hz. Profile (Linear or non-Linear)If Non-Linear, how configured?Output filter mfg. Type

OVERLOAD PROTECTION:Overload Relay Manufacturer

Part # Model

Heater Part #

Class Range

If Adjustable, Set at amps.

GRUNDFOS Pumps Corporation17100 West 118th TerraceOlathe, KS 66061Phone: 913.227.3400Fax: 913.227.3500

www.grundfos.com

GRUNDFOS Canada, Inc.2941 Brighton RoadOakville, Ontario L6H 6C9 CanadaPhone: 905.829.9533Fax: 905.829.9512

Bombas GRUNDFOS de Mexico S.A. de C.V.Boulevard TLC No. 15Parque Industrial Stiva AeropuertoApodaca, N.L. Mexico 66600Phone: 52.81.8144.4000Fax: 52.81.8144.4010

POWER SUPPLY:Cable: Service Entrance to pump panel ft. AWG/MCM

Copper Aluminum

Jacketed Individual Conductors

Cable: Pump panel to Motor ft. AWG/MCM

Copper Aluminum

Jacketed Individual Conductors

POWER SUPPLY

MP204Warranty Registration No.

Current Stop Limits: Max A, Min A(To view the next section of warning and stop limits, an R100 or

Grundfos GO is required):

Other electronic adjustable device:MFG: Model:

Overload Set:

Underload Set:

Single phase control box:MFG: Model:

Start Capacitor:____-____mf. Measured value:____

Run Capacitor: ____-____mf. Measured value:____

Run Capacitor: ____-____mf. Measured value:____

L-GW-TL-080 0815 PRINTED IN USA

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GRUNDFOS USA - GENERAL TERMS AND CONDITIONS

1. ACCEPTANCE. These Terms of sale (these "Terms") are the only terms which govern the sale of the goods ("Goods") and services ("Services") by Grundfos Pumps Corporation and any of its affiliates or subsidiaries in the United States (“Grundfos”) (including, but not limited to, Grundfos CBS Inc. (“PACO”), Yeomans Chicago Corporation (“Yeomans”), and Sterling Fluid Systems USA LLC D/B/A Peerless Pump Company (“Peerless”) (collectively, Grundfos, PACO, Yeomans and Peerless are referred to herein as the “Seller”) to the purchaser (the “Purchaser”) named in the accompanying confirmation of sale (the “Sales Confirmation”). The Sales Confirmation confirms Purchaser's order (the “Order”). The Order will be filled only after credit approval and acceptance of the Order at Seller's administrative offices. Any acceptance of the Order is subject to the most recent Terms, as modified from time to time, and which supersede any inconsistent or additional Terms contained in the Order. There are no agreements or representations, oral or otherwise, outside of the Terms. Submittal of technical information does not constitute acceptance of any terms contained Purchaser’s order form, and no agent, distributor, business partner, or manufacturer’s representative of Seller has the authority to change or modify these Terms. No change or modification to these shall be valid unless it is agreed to in writing by Seller. Any Purchaser document which contains terms in addition to or inconsistent with these Terms, or terms that reject any term or condition set forth herein, shall be deemed to be a counter offer to Seller, and shall not be binding upon Seller unless specifically accepted in writing by a duly authorized representative of Seller. The preceding clause shall constitute a continuing objection to any such terms not specifically so accepted by Seller. 2. SHIPPING DATE. Seller will make commercially reasonable efforts to promptly deliver Equipment and Service. The dates for shipping of Equipment or delivery of Service specified in the Sales Confirmation (if any) are approximate. Seller will ship Equipment upon completion of manufacturing and after the Equipment meets design and performance specifications. SELLER SHALL NOT BE RESPONSIBLE FOR ANY LOSS OR DAMAGE OF ANY KIND; INCLUDING LIQUIDATED DAMAGES, RESULTING FROM ANY DELAY IN DELIVERY OR FAILURE TO DELIVER THE EQUIPMENT OR SERVICE, UNLESS AGREED TO IN ADVANCE AND IN WRITING PRIOR TO ACCEPTANCE OF THE ORDER. 3. FORCE MAJEURE. Seller shall not be responsible for any loss or damage, including liquidated damages resulting from any delay in delivery or failure to deliver the Equipment or Service where such delay or failure is caused by fire, flood, natural causes, labor troubles (including strikes, slowdowns and lockouts), war, government regulations, riots, civil disorders, interruption of or delay in transportation, power failure, acts of vandalism, force of nature, inability to obtain materials and supplies, accidents, acts of God or any other cause beyond Seller's control.

4. SHIPMENTS. All prices are EXW (Ex-works) Seller’s designated location, packed for domestic shipment (Incoterms® 2010), unless

otherwise agreed in writing. The origin point of shipment, method of transportation, and routing are at the Seller's discretion. Unless otherwise noted, the Equipment will be shipped prepaid with the charges added to Purchaser’s invoice. If Purchaser specifies “freight collect, 3rd-party carrier or will call” in Purchaser’s Order, it is clearly understood that there will be no freight allowance and an additional fee of 2% of the order or minimum of $100, with a maximum of $500 will be charged to the Purchaser as a handling fee. Purchaser may request shipment via a transportation mode other than truck, and all additional expenses incurred will be billed to the Purchaser. If shipment is accepted by Purchaser at one destination and re-forwarded by Purchaser, the re-forwarding is at the Purchaser's expense and risk. The risk shall pass to Purchaser when the Equipment is made available for delivery in accordance with this paragraph. Where shipment is (a) requested by Purchaser beyond Seller’s normal shipment schedule; (b) deferred at Purchaser’s request; (c) delayed by failure of Purchaser to fulfill its obligations to facilitate shipment as agreed; or (d) delayed by any other act or failure to act on the part of the Purchaser without fault on the part of Seller (including but not limited to Purchaser’s failure to provide necessary shipment information to Seller, or Purchaser’s failure to schedule their carrier in a timely manner) Purchaser agrees to pay a delayed delivery storage fee at the rate of three percent (3%) of the Equipment price per month beyond the normal shipping date as established by Sellers internal production lead times. Purchaser may designate in the Purchaser’s order form that the Equipment will be picked up at Sellers designated location. If Purchaser does not pickup Equipment within 5 days of the date they are notified the Equipment is available, the Order will be cancelled and subject to cancellation charges as outlined in Paragraph 14 below. 5. PRICES. Unless otherwise specified by Seller in writing, Purchaser shall purchase the Goods and Services from Seller at the price set forth in Seller’s published price list in force as of the date of the Order as accepted by Seller, or as contained in a written quotation to Purchaser (the “Quote”). Prices contained in a Quote are valid for thirty (30) days from the date of the Quote unless otherwise specified. Services shall be billed at the hourly/daily rate provided in a Quote. Any price quoted to Purchaser may be modified in the event of Purchaser’s delay or failure to provide Seller all necessary credit information. Prices as set forth in the price list are subject to change without notice. All other costs, including packing for storage, freight, insurance, taxes, customs duties and import/export fees, or any other item specified in the Quote shall be paid by Purchaser unless separately stated in the Quote. If Purchaser fails to furnish Seller with all necessary drawings duly approved by the Purchaser within thirty (30) days after submission of such drawings to Purchaser by Seller, Seller’s prices are subject to change at Seller’s sole discretion after notice to Purchaser. 6. CHANGES. By delivering a written notice to Seller, Purchaser may request changes in the designs, drawings and specifications of the Equipment. As promptly as practicable after receipt of such request, Seller will advise Purchaser what amendments to the agreement between Seller and Purchaser may be necessitated by such requested changes, if any. Possible amendments would include but are not limited to the price, specifications, shipment schedule or date of delivery. Any changes agreed upon by the parties shall be evidenced by a change order signed by both Seller and Purchaser. If at any time the Purchaser causes changes or modifications to the Order, the Order will be subject to a minimum change fee of 12% of the Order value or a $250 charge; whichever is greater, plus the actual cost of the Equipment change. 7. CONFIDENTIAL INFORMATION. All non-public, confidential or proprietary information of Seller, including but not limited to, specifications, samples, patterns, designs, plans, drawings, documents, data, business operations, customer lists, pricing, discounts or rebates, disclosed by Seller to Purchaser, whether disclosed orally or disclosed or accessed in written, electronic or other form or media, and whether or not marked, designated or otherwise identified as "confidential" in connection with this Agreement is confidential, solely for the use of performing this Agreement and may not be disclosed or copied unless authorized in advance by Seller in writing. Upon Seller's request, Buyer shall promptly return all documents and other materials received from Seller. Seller shall be entitled to injunctive relief for any violation of this Section. This Section does not apply to information that is: (a) in the public domain; (b) known to Buyer at the time of disclosure; or (c) rightfully obtained by Buyer on a non-confidential basis from a third party. 8. EXPRESS ORDER FEE. Purchaser may request shipment in advance of the normal shipping date designated by Seller. In consideration of such request, Purchaser shall be charged 12% of the Order total or $50.00, whichever is greater (the “Express Fee”) on orders less than $10,000. This charge does not guarantee that Seller will ship Equipment on or before the date requested by Purchaser. If the Order is not shipped on or before the Purchaser’s requested shipping date, the Express Fee will not apply. Orders without a requested shipping date will be subject to Seller’s internal standard lead times or the shipping date contained in the Quote.

2

9. MINIMUM ORDER CHARGE. Extranet or EDI order values must be a minimum of $25 net. Faxed, emailed, or verbal orders must be a minimum value of $300 net. Order values less than the stated minimum value, will be automatically adjusted to the minimum order values listed in this Paragraph 10. 10. RETURN OF EQUIPMENT. Equipment may only be returned when authorized by the Seller pursuant to a written Return Material Authorization (a “RMA”) issued by Seller. All returned equipment shall be shipped to Seller’s designated location freight prepaid by the Purchaser and FOB destination. Any Equipment returned will be subject to an inspection. If after inspection, and in Seller’s sole discretion the Equipment is returned in good condition, credit will be issued for the purchase price less a minimum 30% restocking fee. Any Equipment returned to Seller without a RMA will be rejected and returned. 11. TAXES. Prices specified in Seller’s published price list, or in any Quote do not include any federal, state or municipal sales, use, excise or other taxes (collectively “Taxes”). Purchaser shall be responsible for payment of all Taxes, and in jurisdictions where seller is required by law to register and remit Taxes; Seller will invoice all Taxes to Purchaser at the applicable rates at the time of shipment. Purchaser may furnish Seller with exemption certificates (or the like) demonstrating that Purchaser is exempt from the payment of Taxes. The validity of such exemption certificates shall be determined by Seller in its sole discretion. Notwithstanding the foregoing, all Taxes due and payable outside the United States are the sole responsibility of the Purchaser, unless otherwise agreed in writing. 12. PAYMENTS. Terms of payment are Net 30 Days. Payment for the Equipment is due upon shipment or when Seller notifies Purchaser that Equipment is packed for shipment EXW (Ex-works) Seller’s designated location, whichever occurs first, unless otherwise agreed in writing. Payment for Service is due upon completion unless otherwise agreed in writing. Subject to a review of Purchaser’s credit history, additional payment terms and/or progress payments may be required for jobs over $300,000, which payment terms or progress payments shall be agreed to in writing.. 13. CANCELLATION. Orders that have been acknowledged by Seller are firm commitments and are not subject to cancellation without the consent of Seller. If cancellation is approved by Seller, Seller shall impose a cancellation fee. The minimum cancellation fee shall be 30% of the Order, and the maximum cancellation fee shall be the full price of the Order, as necessary for Seller to cover Sellers actual costs of material, fabrication costs, special engineering costs and the costs associated with testing, handling, and accounting. 14. LIMITED WARRANTY. NEW EQUIPMENT MANUFACTURED BY SELLER OR SERVICE SUPPLIED BY SELLER IS WARRANTED TO BE FREE FROM DEFECTS IN MATERIAL AND WORKMANSHIP UNDER NORMAL USE AND SERVICE FOR A MINIMUM OF TWELVE (12) MONTHS FROM DATE OF INSTALLATION, EIGHTEEN (18) MONTHS FROM DATE OF SHIPMENT, UNLESS OTHERWISE STATED IN PRODUCT WARRANTY GUIDE( AVAILABLE UPON REQUEST). IN THE CASE OF SPARE OR REPLACEMENT PARTS MANUFACTURED BY SELLER, THE WARRANTY PERIOD SHALL BE FOR A PERIOD OF TWELVE MONTHS FROM SHIPMENT. SELLER'S OBLIGATION UNDER THIS WARRANTY IS LIMITED TO REPAIRING OR REPLACING, AT ITS OPTION, ANY PART FOUND TO ITS SATISFACTION TO BE SO DEFECTIVE, PROVIDED THAT SUCH PART IS, UPON REQUEST, RETURNED TO SELLER'S FACTORY FROM WHICH IT WAS SHIPPED, TRANSPORTATION PREPAID. PARTS REPLACED UNDER WARRANTY SHALL BE WARRANTED FOR TWELVE MONTHS FROM THE DATE OF THE REPAIR, NOT TO EXCEED THE ORIGINAL WARRANTY PERIOD. THIS WARRANTY DOES NOT COVER PARTS DAMAGED BY DECOMPOSITION FROM CHEMICAL ACTION OR WEAR CAUSED BY ABRASIVE MATERIALS, NOR DOES IT COVER DAMAGE RESULTING FROM MISUSE, ACCIDENT, NEGLECT, OR FROM IMPROPER OPERATION, MAINTENANCE, INSTALLATION, MODIFICATION OR ADJUSTMENT. THIS WARRANTY DOES NOT COVER PARTS REPAIRED OUTSIDE SELLER'S FACTORY WITHOUT PRIOR WRITTEN APPROVAL. SELLER MAKES NO WARRANTY AS TO STARTING EQUIPMENT, ELECTRICAL APPARATUS OR OTHER MATERIAL NOT OF ITS MANUFACTURE. IF PURCHASER OR OTHERS REPAIR, REPLACE, OR ADJUST EQUIPMENT OR PARTS WITHOUT SELLER'S PRIOR WRITTEN APPROVAL, SELLER IS RELIEVED OF ANY FURTHER OBLIGATION TO PURCHASER UNDER THIS PARAGRAPH WITH RESPECT TO SUCH EQUIPMENT OR PARTS, UNLESS SUCH REPAIR, REPLACEMENT, OR ADJUSTMENT WAS MADE AFTER SELLER FAILED TO SATISFY WITHIN A REASONABLE TIME SELLER'S OBLIGATIONS UNDER THIS PARAGRAPH. SELLER'S LIABILITY FOR BREACH OF THESE WARRANTIES (OR FOR BREACH OF ANY OTHER WARRANTIES FOUND BY A COURT OF COMPETENT JURISDICTION TO HAVE BEEN GIVEN BY SELLER) SHALL BE LIMITED TO: (A) ACCEPTING RETURN OF SUCH EQUIPMENT EXW PLANT OF MANUFACTURE, AND (B) REFUNDING ANY AMOUNT PAID THEREON BY PURCHASER (LESS DEPRECIATION AT THE RATE OF 15% PER YEAR IF PURCHASER HAS USED EQUIPMENT FOR MORE THAN THIRTY [30] DAYS), AND CANCELING ANY BALANCE STILL OWING ON THE EQUIPMENT, or (C) IN THE CASE OF SERVICE, AT SELLER'S OPTION, REDOING THE SERVICE, OR REFUNDING THE PURCHASE ORDER AMOUNT OF THE SERVICE OR PORTION THEREOF UPON WHICH SUCH LIABILITY IS BASED. THESE WARRANTIES ARE EXPRESSLY IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, AND SELLER SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND IN LIEU OF ANY OTHER OBLIGATION OR LIABILITY ON THE PART OF THE SELLER WHETHER A CLAIM IS BASED UPON NEGLIGENCE, BREACH OF WARRANTY, OR ANY OTHER THEORY OR CAUSE OF ACTION. IN NO EVENT SHALL SELLER BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES OF ANY KIND. FOR PURPOSES OF THIS PARAGRAPH, THE EQUIPMENT WARRANTED SHALL NOT INCLUDE EQUIPMENT, PARTS, AND WORK NOT MANUFACTURED OR PERFORMED BY SELLER. WITH RESPECT TO SUCH EQUIPMENT, PARTS, OR WORK, SELLER'S ONLY OBLIGATION SHALL BE TO ASSIGN TO PURCHASER THE WARRANTIES PROVIDED TO SELLER BY THE MANUFACTURER OR SUPPLIER PROVIDING SUCH EQUIPMENT, PARTS OR WORK. NO EQUIPMENT FURNISHED BY SELLER SHALL BE DEEMED TO BE DEFECTIVE BY REASON OF NORMAL WEAR AND TEAR, FAILURE TO RESIST EROSIVE OR CORROSIVE ACTION OF ANY FLUID OR GAS, PURCHASER'S FAILURE TO PROPERLY STORE, INSTALL, OPERATE, OR MAINTAIN THE EQUIPMENT IN ACCORDANCE WITH GOOD INDUSTRY PRACTICES OR SPECIFIC RECOMMENDATIONS OF SELLER, INCLUDING, BUT NOT LIMITED TO SELLER’S INSTALLATION AND OPERATION MANUALS, OR PURCHASER'S FAILURE TO PROVIDE COMPLETE AND ACCURATE INFORMATION TO SELLER CONCERNING THE OPERATIONAL APPLICATION OF THE EQUIPMENT. 15. COMPLIANCE WITH LAWS. Purchaser shall be solely responsible for securing any necessary permits under and for compliance with all safety, health and sanitation laws, ordinances and regulations in connection with the installation, service, repair and operation of the Equipment. Purchaser agrees to provide Seller, upon request, with evidence of the securing of any such permits and of compliance with any such laws, ordinances and regulations. Seller shall be responsible for requesting any U. S. Export License Permits which may be required, and Purchaser agrees to provide all necessary information to enable Seller to apply for such permits. Purchaser agrees to comply with applicable United Sates international trade laws and regulations in its business dealings with Seller and will deliver to Seller at the time of execution of this agreement a completed International Order Header form or End User Statement signed by an authorized officer or owner of Purchaser. Purchaser agrees to disclose the name and address and business of the user of the goods supplied upon Seller’s request. Purchaser shall automatically disclose this information if the goods are to be exported outside of the United States. Notwithstanding Purchaser’s sole responsibility to ensure compliance with all relevant laws, Seller reserves the right to cancel order without compensation to Purchaser if Seller considers or suspects that goods, or delivery of the same, may breach any laws of the United States. 16. INDEMNIFICATION. It is understood that Seller has relied upon data furnished by and on behalf of Purchaser with respect to the safety aspects of the Equipment, and that it is Purchaser's responsibility to insure that the Equipment will, when installed and put in use, be in compliance with safety requirements fixed by law and otherwise legally adequate to safeguard against injuries or damage to persons or property. Purchaser hereby agrees to defend, indemnify and hold harmless Seller, its agents and employees against any and all losses, costs,

3

damages, claims, liabilities or expenses, including but not limited to reasonable attorneys' fees, arising out of or resulting from any injury or damage to any person or property caused by the inadequacy of safety features, devices or characteristics in the Equipment or arising out of the installation, Service, repair, or use or operation of the same, except where the injury or damage is solely caused by Seller's negligence and except for claims for repair or replacement of defective parts in accordance with Paragraph 15 hereof. Purchaser indemnifies Seller for any loss to Seller, including reasonable attorneys’ fees, caused by Seller's manufacturing, installing or building to specifications provided by the Purchaser. Purchaser shall indemnify Seller and hold Seller harmless from any claims or liability for patent or trademark infringement on the account of the manufacture or sale of the Equipment. 17. RISK OF LOSS. Full risk of loss (including transportation delays and losses) shall pass to Purchaser upon delivery, regardless of whether title has passed to Purchaser, transport is arranged or supervised by Seller, or start-up is carried out under the direction or supervision of Seller. Loss or destruction of the equipment or injury or damage to the equipment that occurs while the risk of loss or damage is borne by the Purchaser does not relieve Purchaser of its obligations to pay Seller for the Equipment. 18. LIMITATION OF DAMAGES AND DISCLAIMER OF CONSEQUENTIAL DAMAGES OR PENALTIES. TO THE EXTENT PERMITTED BY LAW, SELLER SHALL NOT BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES, ARISING OUT OF THE ORDER, OR OUT OF ANY BREACH OF ANY OF SELLER'S OBLIGATIONS HEREUNDER, OR OUT OF ANY DEFECT IN, OR FAILURE OF, OR MALFUNCTION OF THE EQUIPMENT, WHETHER OR NOT CAUSED BY SELLER'S NEGLIGENCE. CONSEQUENTIAL DAMAGES, FOR THE PURPOSE OF THIS AGREEMENT, SHALL INCLUDE BUT NOT BE LIMITED TO, PERSONAL INJURY, LOSS OF USE, LOST INCOME OR PROFITS, LOST INTEREST, LOST GOODWILL, WORK STOPPAGE, IMPAIRMENT OF OTHER EQUIPMENT, ENVIRONMENTAL DAMAGE, INCREASED EXPENSES OF OPERATION, COST OF PURCHASE OF REPLACEMENT POWER OR CLAIMS OF PURCHASER OR CUSTOMERS OF PURCHASER FOR SERVICE INTERRUPTION, DAMAGE TO PROPERTY (INCLUDING, BUT NOT LIMITED TO, PRODUCTS MANUFACTURED, PROCESSED OR TRANSPORTED BY THE USE OF THE EQUIPMENT), OR ANY OTHER LOSS OCCASIONED BY OR ARISING OUT OF THE OPERATION, USE, INSTALLATION, REPAIR OR REPLACEMENT OF THE EQUIPMENT OR OTHERWISE, WHETHER OR NOT SUCH LOSS IS BASED UPON CONTRACT, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR OTHERWISE. SELLER'S DAMAGES ARE LIMITED TO DAMAGES SET FORTH IN PARAGRAPH 15, WARRANTY. SELLER SHALL NOT BE LIABLE FOR ANY DAMAGES, PENALTIES OR LIQUIDATED DAMAGES BASED UPON OR RELATING TO SELLER'S FAILURE OR INABILITY TO SHIP WITHIN A SPECIFIED TIME. THE FOREGOING NOTWITHSTANDING, SELLER'S MAXIMUM AGGREGATE LIABILITY RELATED TO THE PERFORMANCE OF THIS CONTRACT SHALL NOT EXCEED THE PURCHASE ORDER AMOUNT OF THE EQUIPMENT OR SERVICE PORTION THEREOF UPON WHICH SUCH LIABILITY IS BASED. ALL SUCH LIABILITY SHALL TERMINATE FOUR YEARS FROM THE DATE OF THE PURCHASE ORDER IF NOT SOONER TERMINATED. 19. CHOICE OF LAW. All questions relating to the formation of or performance under the contract based hereon shall be determined in accordance with the laws of the State of Delaware. The United Nations Convention on contracts for the International Sales of Goods shall have no application to this Agreement or to any proceeding brought pursuant hereto. 20. DISPUTE RESOLUTION. The parties stipulate that the state and federal courts of Delaware have exclusive jurisdiction over all matters arising out of the Order and/or these Terms. For any sale of Equipment by Seller to a Purchaser outside of the United States or a Purchaser organized or with a principal place of business or substantial assets outside of the United States (“International Sale”), all disputes arising in connection with the International Sale shall be finally settled by arbitration in accordance with the rules set forth by the United Nations Commission for International Trade Law (UNCITRAL) Arbitration Rules, under the auspices of the American Arbitration Association (Arbitration). In the event of any dispute or difference arising out of or relating to an International Sale, the parties hereto first shall use their best endeavors to settle such disputes or differences. To this effect, the parties shall consult and negotiate with each other, in good faith and understanding of their mutual interest, to reach a just and equitable solution satisfactory to both parties. If the parties do not reach such solution within a period of ninety (90) calendar days from the commencement of consultations and negotiations, before arbitration may be invoked, one of the parties must, by written notice to the other party, have the dispute referred to their respective Chief Executive Officer (or the equivalent), or to their designated representatives who have the final authority to resolve the dispute, with the request that they attempt in good faith to resolve the dispute within ninety (90) calendar days after valid notice is served pursuant to this Paragraph 20. No party may invoke arbitration without first complying with the provisions of this Paragraph 20. In the event that the foregoing designated representatives of the parties are not able, for whatever reason, to resolve such dispute in good faith within the ninety (90) calendar day period, the parties agree that the disputes or differences shall be settled by arbitration in accordance with the rules set forth by the United Nations Commission for International Trade Law (UNCITRAL) Arbitration Rules, under the auspices of the American Arbitration Association (Arbitration). The arbitration shall take place in the State of Delaware, USA, or another location, at the sole discretion of Seller. The arbitration shall be conducted in and the award rendered in English and payable in US Dollars, and such award shall be final and binding on the parties, not subject to any appeal, and shall deal with the question of costs of arbitration and all matters related thereto. The parties agree that any judgment, decision, or award of the arbitrators shall be made enforceable in any court of competent jurisdiction, including courts in the country of Purchaser. Judgment upon the award rendered may be entered into any court having jurisdiction, or application may be made to such court for a judicial recognition of the award or an order of enforcement thereof, as the case may be. This paragraph 20 shall survive any termination or expiration of this Agreement. 21. MISCELLANEOUS. If any part of these Terms is contrary to, prohibited by, or deemed invalid under applicable laws or regulations, such provision shall be inapplicable and deemed omitted to the extent so contrary, prohibited or invalid, but the remainder hereof shall not be invalidated and shall be given effect so far as possible. No waiver of any term or condition or the breach of any term or condition of this agreement shall be deemed to constitute a waiver of any subsequent breach of such term or condition, nor justify or authorize a nonobservance upon any occasion of such term or condition or any other term or condition; nor shall the acceptance of payment by Seller at any time when Purchaser is in default of any term or condition be construed as a waiver of such default or waiver of Seller’s right to terminate this agreement on account of such default. The Purchaser warrants and represents that only those persons with authority to execute the documents related to these Terms will sign on behalf of the Purchaser, and electronic orders will be placed only by those persons so authorized by the Purchaser. All Orders so placed by Purchaser shall be binding on the Purchaser upon acceptance by the Seller with or without a hand written signature of Purchaser.

1

GRUNDFOS PUMPS LIMITED WARRANTY

Products manufactured by Grundfos Pumps Corporation (Grundfos) are warranted to the original user only to be free of defects in material and workmanship for a period of 24 months from date of installation, but not more than 30 months from date of manufacture. Grundfos' liability under this warranty shall be limited to repairing or replacing at Grundfos’ option, without charge, F.O.B. Grundfos’ factory or authorized service station, any product of Grundfos manufacture. Grundfos will not be liable for any costs of removal, installation, transportation, or any other charges that may arise in connection with a warranty claim. Products which are sold, but not manufactured by Grundfos, are subject to the warranty provided by the manufacturer of said products and not by Grundfos' warranty. Grundfos will not be liable for damage or wear to products caused by abnormal operating conditions, accident, abuse, misuse, unauthorized alteration or repair, or if the product was not installed in accordance with Grundfos' printed installation and operating instructions and accepted codes of good practice. The warranty does not cover normal wear and tear. To obtain service under this warranty, the defective product must be returned to the distributor or dealer of Grundfos' products from which it was purchased together with proof of purchase and installation date, failure date and supporting installation data. Unless otherwise provided, the distributor or dealer will contact Grundfos or an authorized service station for instructions. Any defective product to be returned to Grundfos or a service station must be sent freight prepaid; documentation supporting the warranty claim and/or a Return Material Authorization must be included if so instructed. Grundfos will not be liable for any incidental or consequential damages, losses, or expenses arising from installation, use, or any other causes. There are no express or implied warranties, including merchantability or fitness for a particular purpose, which extend beyond those warranties described or referred to above. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages and some jurisdictions do not allow limitations on how long implied warranties may last. Therefore, the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from jurisdiction to jurisdiction. Products which are repaired or replaced by Grundfos or authorized service center under the provisions of these limited warranty terms will continue to be covered by Grundfos warranty only through the remainder of the original warranty period set forth by the original purchase date. Grundfos 17100 West 118th Terrace Olathe, Kansas 66061 Telephone: 913.227.3400 Fax: 913.227.3500 www. grundfos.us

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Plbg & Htg - Commercial, Industrial, and Fire Sump/Sewage/Effluent (certificate of cleanliness required for all)Small UP Circulators & Accessories, includes Comfort PM UP10-16 X X EF/SE/SU certificate of cleanliness required X X

SuperBrute UPS15-58/UPS26-99/UPS43-44, Excludes OEM X X Sump Pump/Unilift AP Basic (KP/AP/CC/SB) cert. of cleanliness req'd XStainless Steel SuperBrute UP15-29, UP(S)15-35, & UP(S)15-55 X X SL products send to Water Utility (YCC) (RMA & cert. of cleanliness req'd) XALPHA 15-45/55 X X

SuperBrute XL (UPS 26-150, UPS43-100, UPS50-60) Excludes OEM X X

UPZV (Residential Zone Valves) X X Groundwater SOLOLift2 X X SQ / SQE (Do not separate on FWC). X X

All Magnas return to Allentown RMA required. SQFlex (Incl: Pumps & Controls CU200, IO 50/100/101/102) (2) X X

Large UPS X BMQE X X

TP, LM/LP X Grundfos Control Box (SA-SPM5 & SPM6) X X

HS X SP 4 (5S - 25S) includes Medium SP4 (35S - 75S) X X

CR (all - plus stack kit and seals which failed from an installed CR) X MS 402/MS4000 X X

BoosterpaQ®X Grundfos Motor Leads X X

Booster Module (BM) X MS6/MS6000 - Motor only, return with with leads- (3) X

SPK/CRK/CHK/MTR/MTC/MTA(D) (Machine Tool) X MMS 6", 8", & 10" - Motor only, return with with leads- (3) X

CM/CME, CH/CHI X SP 6-8-10" (including sub-factory components & packages) X

CMBE (Return to Allentown & Fresno - RMA required) X FE 8" motors (Industrial applications only) X

Baldor Motors =< 7.5 hp (Name Plate Required) X X CUE (all) Enclosure "D" field service may be required X

Baldor Motors > 7.5 hp (Name Plate Required with BASC report ) (1) X MP204 X

MGE/MLE < 5 HP X CU331SP/CU321 X

MGE/MLE => 5 HP X CU30X/Transducer (WS/WW)-( Data sheet required, if returned for analysis). X X

MG/ML Motors =< 10 hp X X GO REMOTE/R100 X

MG/ML Motors > 10 hp X Sanitary X

Danfoss/Baldor VFD (Warranty 18/24) Jet Pump X X

MQ (1. provide S/N from nameplate. 2. provide application type) X X

Environmental Environmental Master Dist. only Dosing Products (All) certificate of cleanliness with MSDS required X

MP1 certificate of cleanliness required X Disinfection Products (All) certificate of cleanliness req'd X

SQE-NE certificate of cleanliness required if returned service X X SBA X

SPE certificate of cleanliness required if returned to service X X Accessory Items X X

Inverter (VFD) X

Notes: X* Return physical product to Manufacture's Authorized Service Station - report required to process warranty (for Baldor motors nameplate is also required). ** Inspection required, either contact the closest ASC/ASP or via RMA to the closest Grundfos Service Location for workshop or onsite inspection, or to Fresno for workshop inspections for product mark with an X. Charges may apply to onsite visits and a PO may be required. All out of warranty cases require a PO. (1) Super E Premium Motors: 36 month warranty Certificate of Cleanliness and MSDS may be required on all products returned. (2) Solar Modules/Wind Turbines. Return required to Fresno Service Dept.

Parts, kits and Stack® kits are not Field Warrantable. (3) Grundfos pays return freight (Ground Water Systems applications only). Refer to Grundfos Warranty Instructions & Requirements for further details. Product exposed to Radioactive applications / materials cannot be returned

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GRUNDFOS Product Warranty "Quick Guide"

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All Municipal Products includes SEG, Control Panels, and CU362All Municipal Products send to WU (YCC) (Warranty varies per specification-Contact WU for info.)

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Peerless Products & Fire. Send to PPU (Warranty varies per specification) Contact PPU for information

PACO Products Send to GCB (Warranty varies per specification) Contact GCB for info.

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Rev 2-24-2016

Documents

GRUNDFOS SERVICE & SOLUTIONS€¢ CU300/301 (data sheet required if returned for analysis) • CU30X pressure transducer (WS/WW only) • Grundfos Control Box (SA-SPM5 & 6) • Jet