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RYAN MIYAMOTO SENIOR PRODUCT MANAGER HAWAIIAN TELCOM

Grow your Biz with the Cloud Ryan Miyamoto 3-10-14 · A HAWAIIAN TELCOM UNIVERSITY PRESENTATION Ryan Miyamoto Senior Product Manager – Business Markets ... October 2013. HOSTING

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Page 1: Grow your Biz with the Cloud Ryan Miyamoto 3-10-14 · A HAWAIIAN TELCOM UNIVERSITY PRESENTATION Ryan Miyamoto Senior Product Manager – Business Markets ... October 2013. HOSTING

RYAN MIYAMOTOSENIOR PRODUCT MANAGERHAWAIIAN TELCOM

Page 2: Grow your Biz with the Cloud Ryan Miyamoto 3-10-14 · A HAWAIIAN TELCOM UNIVERSITY PRESENTATION Ryan Miyamoto Senior Product Manager – Business Markets ... October 2013. HOSTING

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

• Who uses “the cloud”• What is “the cloud”• The big “why”• Cloud language• Next steps

Gain some clarity around “the cloud”

Begin the conversation of how cloud services will benefit your business

• Hawaii DKI

Page 3: Grow your Biz with the Cloud Ryan Miyamoto 3-10-14 · A HAWAIIAN TELCOM UNIVERSITY PRESENTATION Ryan Miyamoto Senior Product Manager – Business Markets ... October 2013. HOSTING

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

Ryan MiyamotoSenior Product Manager – Business MarketsHawaiian Telcom

[email protected]

My third HT University Presentation…4th

Page 4: Grow your Biz with the Cloud Ryan Miyamoto 3-10-14 · A HAWAIIAN TELCOM UNIVERSITY PRESENTATION Ryan Miyamoto Senior Product Manager – Business Markets ... October 2013. HOSTING

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION The REVOLUTION continues…

Page 5: Grow your Biz with the Cloud Ryan Miyamoto 3-10-14 · A HAWAIIAN TELCOM UNIVERSITY PRESENTATION Ryan Miyamoto Senior Product Manager – Business Markets ... October 2013. HOSTING

DO YOU USE “THE CLOUD”

HOSTING A REVOLUTION

of Hawaii businesses

surveyed stated that they are using “the

cloud”

Source: Proprietary research, October 2013

Page 6: Grow your Biz with the Cloud Ryan Miyamoto 3-10-14 · A HAWAIIAN TELCOM UNIVERSITY PRESENTATION Ryan Miyamoto Senior Product Manager – Business Markets ... October 2013. HOSTING

HOSTING A REVOLUTION

It’s not: • Something physical• A single, absolute item• Something that you buy

Page 7: Grow your Biz with the Cloud Ryan Miyamoto 3-10-14 · A HAWAIIAN TELCOM UNIVERSITY PRESENTATION Ryan Miyamoto Senior Product Manager – Business Markets ... October 2013. HOSTING

HOSTING A REVOLUTION

When you use a service that’s delivered, utilized, or consumed over a network,

you are using “the cloud”

You’re probably using “the cloud” today

Page 8: Grow your Biz with the Cloud Ryan Miyamoto 3-10-14 · A HAWAIIAN TELCOM UNIVERSITY PRESENTATION Ryan Miyamoto Senior Product Manager – Business Markets ... October 2013. HOSTING

HOSTING A REVOLUTION

Levels the

playing field

Invest in your“core business”

not your“core business

functions”

Three key reasons

Work anytime,

anywhere

Page 9: Grow your Biz with the Cloud Ryan Miyamoto 3-10-14 · A HAWAIIAN TELCOM UNIVERSITY PRESENTATION Ryan Miyamoto Senior Product Manager – Business Markets ... October 2013. HOSTING

HOSTING A REVOLUTION

Levels the playing field

Lower turn-up costs & flexible pricing structures

make it easier to get started

Access best-in-class tools once previously cost-

effective for only the largest enterprises

Easily scalable – reduces stranded investments as

you grow

Start with what you need & grow as your business grows

Page 10: Grow your Biz with the Cloud Ryan Miyamoto 3-10-14 · A HAWAIIAN TELCOM UNIVERSITY PRESENTATION Ryan Miyamoto Senior Product Manager – Business Markets ... October 2013. HOSTING

HOSTING A REVOLUTION

Focus on your “core business” not “core business functions”

If you’re a bakery, your core business is

baking the perfect cupcakeBuilding & running your communications

infrastructure supports an important business

function, but it is not your core business

Invest more in your core business &move core functions to the cloud

Page 11: Grow your Biz with the Cloud Ryan Miyamoto 3-10-14 · A HAWAIIAN TELCOM UNIVERSITY PRESENTATION Ryan Miyamoto Senior Product Manager – Business Markets ... October 2013. HOSTING

HOSTING A REVOLUTION

Work anytime, anywhere

Can also be an integral part of recovering core functions for business continuity

Your business is no longer defined by a single place or location

Application and data accessibility are critical

components for mobility

Page 12: Grow your Biz with the Cloud Ryan Miyamoto 3-10-14 · A HAWAIIAN TELCOM UNIVERSITY PRESENTATION Ryan Miyamoto Senior Product Manager – Business Markets ... October 2013. HOSTING

HOSTING A REVOLUTION

“as-a-Service”Point-of-Sale

voice over IP

storage

email

You’re probably using “the cloud” today

backup

Unified Communications

CRM

Page 13: Grow your Biz with the Cloud Ryan Miyamoto 3-10-14 · A HAWAIIAN TELCOM UNIVERSITY PRESENTATION Ryan Miyamoto Senior Product Manager – Business Markets ... October 2013. HOSTING

HOSTING A REVOLUTION

Cloud services are commonly categorized as “something”-as-a-Service

Let’s start with two common “-aaS”

Page 14: Grow your Biz with the Cloud Ryan Miyamoto 3-10-14 · A HAWAIIAN TELCOM UNIVERSITY PRESENTATION Ryan Miyamoto Senior Product Manager – Business Markets ... October 2013. HOSTING

HOSTING A REVOLUTION

Applications to perform business functions, such as communication

& collaboration, over a network

Page 15: Grow your Biz with the Cloud Ryan Miyamoto 3-10-14 · A HAWAIIAN TELCOM UNIVERSITY PRESENTATION Ryan Miyamoto Senior Product Manager – Business Markets ... October 2013. HOSTING

HOSTING A REVOLUTION

Office Applications

CRM

Unified Communications

Email

Point-of-Sale

Page 16: Grow your Biz with the Cloud Ryan Miyamoto 3-10-14 · A HAWAIIAN TELCOM UNIVERSITY PRESENTATION Ryan Miyamoto Senior Product Manager – Business Markets ... October 2013. HOSTING

HOSTING A REVOLUTION

Page 17: Grow your Biz with the Cloud Ryan Miyamoto 3-10-14 · A HAWAIIAN TELCOM UNIVERSITY PRESENTATION Ryan Miyamoto Senior Product Manager – Business Markets ... October 2013. HOSTING

HOSTING A REVOLUTION

nfrastructureShared computing

infrastructure, such as servers, storage, &

processing

Page 18: Grow your Biz with the Cloud Ryan Miyamoto 3-10-14 · A HAWAIIAN TELCOM UNIVERSITY PRESENTATION Ryan Miyamoto Senior Product Manager – Business Markets ... October 2013. HOSTING

HOSTING A REVOLUTION

nfrastructure

Page 19: Grow your Biz with the Cloud Ryan Miyamoto 3-10-14 · A HAWAIIAN TELCOM UNIVERSITY PRESENTATION Ryan Miyamoto Senior Product Manager – Business Markets ... October 2013. HOSTING

HOSTING A REVOLUTION

a.k.a.“crowdsourcing”

“People power” for completing a defined task – aggregated,

solicited, selected, completed, evaluated, & paid via the cloud

Page 20: Grow your Biz with the Cloud Ryan Miyamoto 3-10-14 · A HAWAIIAN TELCOM UNIVERSITY PRESENTATION Ryan Miyamoto Senior Product Manager – Business Markets ... October 2013. HOSTING

HOSTING A REVOLUTION

a.k.a.“crowdsourcing”

Page 21: Grow your Biz with the Cloud Ryan Miyamoto 3-10-14 · A HAWAIIAN TELCOM UNIVERSITY PRESENTATION Ryan Miyamoto Senior Product Manager – Business Markets ... October 2013. HOSTING

HOSTING A REVOLUTION

Labor-as-a-Service is taking the human brain and making it available

as a cloud service

Page 22: Grow your Biz with the Cloud Ryan Miyamoto 3-10-14 · A HAWAIIAN TELCOM UNIVERSITY PRESENTATION Ryan Miyamoto Senior Product Manager – Business Markets ... October 2013. HOSTING

HOSTING A REVOLUTION

A simple way to

grow your brand

Separate“core business functions” from

your “core business”

Three starting points to begin the conversation

“Cheap” can be costly

Page 23: Grow your Biz with the Cloud Ryan Miyamoto 3-10-14 · A HAWAIIAN TELCOM UNIVERSITY PRESENTATION Ryan Miyamoto Senior Product Manager – Business Markets ... October 2013. HOSTING

HOSTING A REVOLUTION

of you here in

this room

registered for

this event with

an unbrandedemail address

Many of you are using the cloud for email –

here’s a way to take it a step further

Domain-name email is a great way to extend your brand when you communicate

Page 24: Grow your Biz with the Cloud Ryan Miyamoto 3-10-14 · A HAWAIIAN TELCOM UNIVERSITY PRESENTATION Ryan Miyamoto Senior Product Manager – Business Markets ... October 2013. HOSTING

HOSTING A REVOLUTION

“Cheap” can be costly

When something is “free,” you are

probably not the customer

Understand the total cost of ownership

Evaluate service level agreements,

contract terms, & “exit strategy”

Consider prerequisites, ongoing

requirements & security

Page 25: Grow your Biz with the Cloud Ryan Miyamoto 3-10-14 · A HAWAIIAN TELCOM UNIVERSITY PRESENTATION Ryan Miyamoto Senior Product Manager – Business Markets ... October 2013. HOSTING

HOSTING A REVOLUTION

Separate “core business functions” from your “core business”

Look for opportunities to boost

productivity & improve customer service

by moving key functions to the cloud

Invest more in your core business &move core functions to the cloud

Consider disaster & continuity planning of

key business functions

Page 26: Grow your Biz with the Cloud Ryan Miyamoto 3-10-14 · A HAWAIIAN TELCOM UNIVERSITY PRESENTATION Ryan Miyamoto Senior Product Manager – Business Markets ... October 2013. HOSTING

DAVID HEARDDIRECTOR OF MARKETING

Page 27: Grow your Biz with the Cloud Ryan Miyamoto 3-10-14 · A HAWAIIAN TELCOM UNIVERSITY PRESENTATION Ryan Miyamoto Senior Product Manager – Business Markets ... October 2013. HOSTING

UP NEXT…

11:00: BREAK11:15: DON’T BE A TARGET

STEPHAN TALLENTFORTINET

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION