GROUP PERSONAL ACCIDENT INSURANCE FOR STUDENTS

eSubmission User Guide - Parents

Routing Selection

Select the purpose of your visit

2

New Claim / Follow-up

Select ‘New / Follow Up

Accident Claim’

3

Submitting a New Claim

eSubmission Guide

Select the ‘New Claim’ option

and proceed

4

Submitting a New Claim

Fill in the relevant details of

your claims

5

Submitting a New Claim

Upload supporting documents

6

New Claim Submitted

You will receive an Email

Receipt of your claims for

future references

7

Edit Claims

Select ‘Edit New Claim’ under

Claim Type

Enter your Case / Claim

Number, NRIC and Date of

Birth

8

If you have input information

wrongly, you will be able to edit

the claim provided it has not

been processed.

Submitting a Follow-Up Claim

Select the ‘Follow-Up Claim’

option and proceed

Enter the relevant details

9

View Claims

Select “Check Accident Claim

Status”

10

View Claims

Enter the relevant details

11

View Claims

View Claims Processing

History

12

Thank You