Group Icra b

8/6/2019 Group Icra b

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Credit Rating

Management Consulting

IT (Software)

Knowledge Process Outsourcing

Research & Information Services

Group ICRA

Enhancing Business Valuethrough Intellectual Leadership

ICRA


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The origins ofGroup ICRAdate back to 1991 when a company by the name Investment

Information and Credit Rating Agency of India Limitedwas established by leading financial/investment institutions, commercial banks, and financial services companies in India. Set up as an

independent and professional investment information and credit rating agency, the company was

subsequently renamed ICRA Limited (ICRA).

Today, ICRA, a full-service credit rating agency with its shares listed on the Bombay

Stock Exchange and the National Stock Exchange, has three wholly-owned subsidiaries:

ICRA Management Consulting Services Limited (IMaCS); ICRA Techno Analytics Limited

(ICTEAS); and ICRA Online Limited (ICRON). Together, ICRAand its subsidiaries, along withtheir subsidiaries, form the ICRA Group of Companies, that is, Group ICRA.

Group ICRA

IT (Software)

ICRA Techno

Analytics Limited

(ICTEAS)

Credit Rating/Grading

ICRA Limited

(ICRA)

Axiom Technologies

Limited

(AXIOM)

M-Serve Business

Solutions

Private Limited

(M-Serve)

Management Consulting

ICRA Management

Consulting Services Limited

(IMaCS)

Information Services/KPO

ICRA Online

Limited

(ICRON)

ICRA Sapphire Inc.

(ICSAP)


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Group ICRAThe Services Spectrum

RATING SERVICES Credit Rating Line of Credit

Rating (Basel-II) Corporate

GovernanceRating

Stakeholder Valueand GovernanceRating

Rating of ClaimsPaying Ability ofInsuranceCompanies

Project FinanceRating

Performance andCredit Rating ofSmall-ScaleEnterprises inIndia

Rating of Parallel

Marketers ofLPG/SKO

GRADINGSERVICES Grading of Initial

Public Offers Grading of

MicrofinanceInstitutions

Grading ofConstructionEntities

Grading of Real

Estate Developersand Projects

Grading ofHealthcareEntities

Grading ofMaritime TrainingInstitutes

CONSULTINGSERVICES Strategy

- EnhancingCompetitiveness

- MarketAssessment

- ImprovingEffectiveness

- MarketIntelligence

Risk Management- Credit Risk- Market Risk- Operational Risk- EWRM- Risk Analytics

ProcessConsulting- Cost Reduction- Process

Re-engineering- Organisation

Design Transaction Advisory- M&A- Due Diligence- Project Advisory- Bid Advisory- Financial

Restructuring Policy & Regulation

- RegulatoryEconomics

- PPP Models- Governance

DevelopmentConsulting- Investment Climate

- InstitutionalStrengthening

- CapacityBuilding

- Poverty Alleviation- Sustainable

Development

The list of services is indicative and not exhaustive

ICRA IMaCS ICTEAS ICRON

IT SOLUTIONS/ANALYTICS/ENGINEERING Information

TechnologySolutions- Client-Server

Applications- Web-centric

Applications- Mobile

Applications- Software

Services inDisasterResponseInitiative

- Customisation/ImplementationServices onOracleE-Business Suite

BusinessIntelligence/Analytics- Predictive

ModellingSolutions

- Data MiningSolutions

- BusinessIntelligenceand AnalyticsSolutions

EngineeringServices- Multidisciplinary

Computer

AidedEngineeringDesign Services

FINANCIALINFORMATIONPRODUCTS ANDSERVICES Mutual Fund and

ULIP Data andContent Provider Research and

Analytics Wealth

Management Software for

Multiple AssetClasses

IT Tools forFinancialPlanning and

Analytics Software Services

KPO SERVICES(BACK-END

ANALYTICALSERVICESSUPPORT) Data extraction,

aggregation,

validation andanalysis

Accounting &Finance

Research & ReportPreparation

Modelling


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Group ICRA: Range of Services

Rating Services

As an early entrant in the Credit Rating business,

ICRA Limited (ICRA) is one of the most

experienced Credit Rating Agencies in the country

today. ICRA rates rupee denominated debt

instruments issued by manufacturing companies,

commercial banks, non-banking finance companies,

financial institutions, public sector undertakings and

municipalities, among others. ICRA also rates

structured obligations and sector-specific debt

obligations such as instruments issued by Power,

Telecom and Infrastructure companies. The other

services offered include Corporate GovernanceRating, Stakeholder Value and Governance Rating,

Credit Risk Rating of Debt Mutual Funds, Rating of

Claims Paying Ability of Insurance Companies,

Project Finance Rating, and Line of Credit Rating.

ICRA, along with National Small Industries

Corporation Limited (NSIC), has launched a

Performance and Credit Rating Scheme for

Small-Scale Enterprises in India. The service is

aimed at enabling Small and Medium Enterprises

(SMEs) improve their access to institutional credit,

increase their competitiveness, and raise theirmarket standing.

Grading Services

The Grading Services offered by ICRAemploy

pioneering concepts and methodologies, and

include Grading of: Initial Public Offers (IPOs);

Microfinance Institutions (MFIs); Construction

Entities; Real Estate Developers and Projects;

Healthcare Entities; and Maritime Training Institutes.

In IPO Grading, an ICRA-assigned IPO Grade

represents a relative assessment of thefundamentals of the issue graded in relation to the

universe of other listed equity securities in India. In

MFI Grading, the focus of ICRAs grading exercise is

on evaluating the candidate institutions business

and financial risks. The Grading of Construction

Entities seeks to provide an independent opinion on

the quality of performance of the entities graded.

Similarly, the Grading of Real Estate Developers and

Projects seeks to make property buyers aware of the

risks associated with real estate projects, and with

the developers ability to deliver in accordance with

the terms agreed. ICRAs Healthcare Gradingspresent an independent opinion on the quality of

care provided by healthcare entities. In the

education sector, ICRA offers the innovative service

of Grading of Maritime Training Institutes in India.

Consulting Services

ICRA Management Consulting Services

Limited (IMaCS), a wholly-owned subsidiary of

ICRA Limited, is a multi-line management and

development consulting firm with a global operating

footprint. IMaCS offers Consulting Services in

Strategy, Risk Management, Regulation & Reform,

Transaction Advisory, Development Consulting and

Process Re-engineering. IMaCS clientele includes

Banks and Financial Service Companies, Corporate

Entities, Institutional Investors, Governments,

Regulators, and Multilateral Agencies. Besides India,

IMaCS has consulting experience across

35 countries in South East Asia, Northern Asia, West

Asia, Africa, Western Europe, and North America.

www.icra.in


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Software Development, Business

Intelligence and Analytics andEngineering Services

ICRA Techno Analytics Limited (ICTEAS), a

wholly-owned subsidiary of ICRA Limited, offers a

complete portfolio of Information Technology (IT)

solutions to meet the dynamic needs of present-day

businesses. The services range from the traditional

development of client-server, web-centric and mobile

applications to the generation of cutting-edge

Business Intelligence applications and analytics

solutions. With years of experience in data-mining

and predictive data modelling, ICTEAS offers various

analytics solutions such as sales analytics and spend

analytics. An in-depth knowledge of various

technology areas, coupled with its strengths in various

verticals, enables ICTEAS provide end-to-end services

of excellent quality. It uses a mix of onsite/offshore

strategies to optimise bottom-line benefits for its

customers. ICTEAS is a Microsoft Gold Partner and is

ISO 27001 certified.

The Engineering Division of ICTEAS offers

multidisciplinary computer aided engineeringdesign services. The activities cover design and

drawing in the mechanical, civil/structural,

electrical and instrumentation space. ICTEAS

engineers and designers are well-versed in

AutoCAD, MicroStation, PDS and Staad pro with

experience in the Oil & Gas, Petrochemical and

Power Sectors. The services range from providing

Engineering Design Services to CAD Vectorisation

and Conversion Services. Over the years, ICTEAS

has successfully deployed skilled resources to work

for large engineering consulting companies both in

the domestic and international market.

ICTEAS has two subsidiaries, ICRA Sapphire, Inc.

(ICSAP) andAxiom Technologies Limited

(AXIOM). ICSAP is based in Connecticut, USA, while

AXIOM operates out of Kolkata, India.

ICSAP, a wholly-owned subsidiary of ICTEAS, offers

US clients a full array of leading edge Business

Analytics and Software Development services backed

by offshore teams, which work out of ICTEAS, Kolkata.

This hybrid engagement model of onsite and offshoreteams allows for seamless project management,

execution and rapid offshore scaling of teams while

bringing down development costs.

Based on the experience gained from working with the

City of New York in the tragic days after the World

Trade Center attacks, ICSAP developed for New York

City the Unified Victim Identification System (UVIS), a

Disaster Response Solution. ICSAP is now

implementing UVIS in other states. ICSAP Analytics

helps companies make meaning out of their data and

bring visibility on their business, thus allowing them to

modify their strategy for better Returns on Investment.

ICSAP services various verticals, including state and

city Governments, besides Finance, Banking, Life

Sciences and Healthcare, Manufacturing, Law and

Internet companies.

AXIOM, a wholly-owned subsidiary of ICTEAS,

specialises in customisation and implementation

services on the Oracle E-Business Suite. Its services

include process study, fitment analysis, customisation,

implementation and post-implementationmaintenance services. AXIOM focuses on the

Financial Modules of the Oracle E-Business Suite,

which include Order Management, General Ledger,

Accounts Payable, Accounts Receivable, Cash

Management, Purchasing and Inventory, Fixed Assets

and Global Consolidation.

Group ICRA


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Knowledge Process Outsourcing and

Online Software

ICRA Online Limited (ICRON) is a wholly-owned

subsidiary of ICRA Limited. ICRON was incorporated

in January 1999 and has over the period since then

established itself as an independent and credible

source of authentic information, software and

outsourcing solutions provider.

ICRON caters for some of the biggest names in the

financial services sector in India and abroad, which

is a testimony to its product quality, commitment

and credibility. ICRON has two Strategic Business

Units (SBUs) with a list of reputed global and

domestic clients:

The Knowledge Process Outsourcing

Division (KPO Division); and

The Information Services and Technology

Solutions Division (MFI Division).

Encouraged by the emerging dynamics of the

outsourcing business, ICRON diversified into the

Knowledge Process Outsourcing (KPO)

business in April 2004, with focus on the Banking,

Financial Services and Insurance (BFSI) vertical as

well as other verticals like Retail, Healthcare and

Pharmaceuticals.

The KPO Division of ICRON offers Knowledge

Process Outsourcing services that combine

advanced analytical abilities and deep domain

expertise to deliver value by translating data and

information into structured business inputs. It

provides back-end analytical services support to its

clients in the areas of Data Extraction, Aggregation,

Validation and Analysis, Accounting and Finance,

Research, Report Preparation and Modelling. The

Division has attained ISO 27001 certification

through rigorous adherence to data security policies

and practices.

The MFI Division serves the Mutual Fund Industry

through Research, Analytics and Mutual Fund

Ranking. Besides, it leverages its domain expertise to

deliver high quality technology solutions, in the formof products, to a large number of Banks, Mutual

Funds, Financial Institutions, Third Party Products

Distributors, Insurance Companies, Investment

Advisors, Portfolio Managers, Stock Brokers,

Treasury Managers, and Academic Institutions,

among others. The Company has developed several

innovative products to meet the varied needs of its

clients. The products are customised to meet specific

client requirements, enabling them in research,

analysis and decision making while also helping

them achieve automation in business operations.

ICRON has a wholly-owned subsidiary M-Serve

Business Solutions Private Limited, a KPO

services company headquartered in Kolkata, India.

www.icra.in


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ICRA Limited

1 through its Group company Moodys Investment Company India Private Limited

Alliance with Moodys

Investors Service

The international Credit Rating Agency

Moodys Investors Service1 is ICRAs largest

shareholder. The participation of Moodys is

supported by a Technical Services Agreement, whichentails Moodys providing certain high-value

technical services to ICRA. Specifically, the

agreement is aimed at benefiting ICRAs in-house

research capabilities, and providing it with access to

Moodys global research base. The agreement also

envisages Moodys conducting regular training and

business seminars for ICRA analysts on various

subjects to help them better understand and manage

concepts and issues relating to the development of

the capital markets in India. Besides this formal

training programme, the agreement provides for

Moodys advising ICRA on Rating-products strategy,and the Ratings business in general.

The ICRA Factor

Facilitating efficiency in business...

ICRA information products, Ratings, and solutions

reflect independent, professional and impartial

opinions, which assist businesses enhance the quality

of their decisions and help issuers access a broader

investor base and even lesser known companies

approach the money and capital markets.

The research factor...

We strongly believe that quality and authenticity of

information are derivatives of an organisations

research base. We have dedicated teams for Monetary,

Fiscal, Industry and Sector research, and a panel of

Advisors to enhance our in-house capabilities. Our

research base enables us to maintain the higheststandards of quality and credibility.

Committed to the development of thefinancial market...

The focus of ICRA in the coming years will continue

to be on developing innovative concepts and

products in a dynamic market environment,

generating and promoting wider investor education

and interest, enhancing efficiency and transparency

in the financial market, and providing a healthier

environment for market participants and regulators.

Our products and services are designed to:

Provide information and guidance to institutional

and individual investors/creditors.

Enhance the ability of borrowers/issuers to access

the money market and the capital market for

tapping a larger volume of resources from a

wider range of the investing public.

Assist the regulators in promoting

transparency in the financial markets.

Provide intermediaries with a tool to improve

efficiency in the funds raising process.

ICRA Limited (formerly Investment Information and Credit Rating Agency of India Limited) was

set up in 1991 by leading financial/investment institutions, commercial banks and financialservices companies as an independent and professional Investment Information and CreditRating Agency. ICRA is a Public Limited Company, with its shares listed on the Bombay StockExchange and the National Stock Exchange.

ICRA


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www.icra.in

Rating Services

Credit Rating

An ICRA Rating is a symbolic

indicator of ICRAs current

opinion on the relative capability

of the corporate entity concerned

to timely service debts and

obligations, with reference to the

instrument Rated. The Rating is

based on an objective analysis of

the information and clarifications

obtained from the entity, as alsoother sources considered reliable

by ICRA. The independence and

professional approach of ICRA

ensure reliable, consistent and

unbiased Ratings. Ratings allow

investors to factor credit risk in

their investment decision. ICRA

Rates long-term, medium-term,

and short-term debt instruments.

ICRA offers its Credit Rating

services to a wide range of issuers

including:

Manufacturing companies

Banks, Insurance companies;

and financial institutions

Infrastructure sector

companies

Service companies

Municipal and other local

bodies

State governments

Non-banking finance

companies Small and medium sector

entities

Structured Finance Rating

ICRAs Structured Finance Ratings

(SFRs) are ICRAs opinion on the

likelihood of the Rated structured

instrument servicing its debt

obligations in accordance with the

terms. An SFR, which is generally

different from the corporate Credit

Rating of the originator, is based

on the assessment of the risks

associated with the individualcomponents of the structured

instrument. These components

include legal risk, credit quality of

the underlying asset, and the

various features of the structure.

The symbols used for SFRs are

similar to the Credit Rating

symbols, except that the SFRs carry

a suffix of SO (for Structured

Obligation) within parentheses

alongside. SFRs are based on anestimation of the expected loss on

the Rated instrument, under

various possible scenarios. The

expected loss is defined as the

product of probability of default

and severity of loss, once the

default occurs. An SFR symbol

indicates the relative level of

expected loss for that instrument,

with the risk of loss being similar

as in the case of a corporate

Credit Rating of the same level. AnSFR is different from the Credit

Rating of the originator as it is

based on the strength of the

underlying assets and structure.

ICRAs major SFR products

(corresponding to the major

categories of the underlying

assets) are listed here. ICRA

employs a specific methodology

for each of its SFR products. The

methodology is based on ICRAs

understanding of that particular

asset class and the structure andlegal issues associated with the

transaction involved.

Asset-Backed

Securitisation (ABS)

Mortgage Backed

Securitisation (MBS)

Collateralised Debt

Obligation (CDO)

Future Flow Transaction (FFT)

Partial GuaranteeStructures (PGS)


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Line of Credit Rating (Basel II)

The Line of Credit Rating service

from ICRA entails evaluating the

capability of an issuer to timely

meet its debt obligations against a

specific line of credit, in the light

of the relevant terms, conditions

and covenants. ICRA considers all

relevant factors that have a

bearing on the future cash

generation and debt servicingability of the issuer. These factors

include: industry characteristics,

regulations, competitive position

of the issuer, operational

efficiency, management quality,

commitment to new projects and

other associate companies, and

funding policies of the issuer. A

detailed analysis of past financial

statements is made to assess

performance under real worldbusiness dynamics. Estimates of

future earnings over the next three

to five years under various

sensitivity scenarios are drawn up

and evaluated against the claims

and obligations that would

require servicing. Primarily, it is

the relative comfort on the level

and quality of the issuers cash

flows to service obligations that

determines its Rating.

Corporate Governance and

Stakeholder Value &

Governance Rating

ICRAs Corporate Governance

Rating (CGR) is meant to indicate

the relative level to which an

organisation accepts and follows

the codes and guidelines of

corporate governance practices.

The corporate governance

practices prevalent in a companyreflect the distribution of rights

and responsibilities among

different participants in the

organisation such as the Board,

management, shareholders and

other financial stakeholders, and

the rules and procedures laid

down and followed for making

decisions on corporate affairs. The

emphasis of ICRAs CGR is on a

corporates business practices andquality of disclosure standards that

address the requirements of the

regulators and are fair and

transparent for its financial

stakeholders. The emphasis of

ICRAs Stakeholder Value and

Governance (SVG) Rating, on the

other hand, is on value creation

and value management for all

stakeholders of a company,

besides the companys corporate

governance practices. An SVGRating considers a companys

actual performance and the

accrual of the benefits of such

performance among all its

stakeholders, apart from the

quality of the companys

corporate governance practices. It

is the combined assessment of

stakeholder value creation and

management and the quality of

corporate governance practicesthat determines the SVG Rating.

ICRA


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Project Finance Rating

The envisaged demand for

private-sector investments in

infrastructure projects, particularly

in the energy and road sectors,

suggests considerable potential

for adequately structured project

finance transactions. Growth in

such transactions would also be

driven by the inability of many

potential project sponsors toimplement such capital intensive

and highly leveraged projects on

their balance sheets, without

having their own credit risk profile

materially impacted. Project

financing usually involves setting

up of a Special Purpose Vehicle

(SPV), bound by a contractual

matrix to various project

participants, which raises debt

and services it from its own cashflows, without recourse to its

sponsors. ICRAs Rating approach

emphasises the importance of

carefully assessing the risks that

characterise such transactions

and suitably structuring the

projects to mitigate the risks. It

may be noted that if a project

entity proposes to issue a debt

instrument that requires a Credit

Rating, ICRA would assign a

Credit Rating on its conventional

Credit Rating scale. The Project

Finance Rating (PFR) service is

essentially a project risk

assessment exercise (with a

separate PFR Rating scale) that

may be useful to the project entity

and its lenders/investors. The

Rating methodology involves an

assessment of three broad areas:

Sponsor strength

Project risks Cash flow adequacy

Issuer Rating

ICRA has been providing investors

with independent, professional

and reliable Rating opinions on

debt instruments since 1991.

Based on the feedback received

from the market and to extend its

Rating coverage to corporate

entities that do not have firm or

immediate debt issue plans, ICRA

has launched the service of IssuerRating in India.

ICRAs Issuer Ratings provide an

opinion on the general

creditworthiness of the Rated

entities in relation to their senior

unsecured obligations. ICRA

offers its Issuer Rating services to

a wide range of issuers,

including:

Manufacturing companies Banks and financial

institutions

Housing finance companies

Infrastructure sector

companies

Service companies

Municipal and other local

bodies

State governments

Non-banking finance

companies

Mutual Fund Rating

ICRAs Credit Risk rating is an

analytical process characterised

by both width and depth, and

drawing on the organisations

extensive knowledge base

encompassing almost every sector

of the Indian economy, besides

the economy itself. Our goal in

Credit Risk Rating of debt mutual

funds is to provide investors witha simple-to-use measure of credit

risk. The Credit Risk Ratings

incorporate ICRAs assessment of

a debt funds published

investment objectives and

policies, its management

characteristics, and the

creditworthiness of its investment

portfolio.

www.icra.in


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Claims Paying Ability Rating

(for Insurance Companies)

ICRAs Claims Paying Ability

Ratings (CPRs) for insurance

companies are ICRAs opinion on

the ability of the insurers

concerned to honour policyholder

claims and obligations on time. In

other words, a CPR is ICRAs

opinion on the financial strength

of the insurer, from apolicyholders perspective.

Following deregulation, a

paradigm shift is expected in the

domestic insurance sector as

newer players and products enter

the market. Given this scenario,

ICRA expects its CPRs to be an

important input influencing the

consumers choice of insurance

companies and products. ICRAs

Rating process involves analysis ofan insurers business

fundamentals and its competitive

position, and focuses primarily on

the insurers franchise value, its

management, organisational

structure/ownership, and

underwriting and investment

strategies. Besides, the analysis

includes assessment of an

insurance companys profitability,

liquidity, operating and financial

leverage, capital adequacy, and

asset/liability management

method.

Performance and CreditRating of Small-ScaleEnterprises

ICRA, along with National Small

Industries Corporation Limited

(NSIC), has launched a

Performance and Credit Rating

Scheme for Small-Scale

Enterprises (SEs) in India on a

special Rating scale, using criteria

tailored for the small-scale sector.The Rating methodology for SEs

covers credit and performance

factors, including parameters that

measure operating, financial,

business and management risks.

ICRA

Grading Services

Grading of IPOs

ICRAs Grading of Initial Public

Offerings (IPOs) is a service aimed

at facilitating assessment of equity

issues offered to the public. The

Grade assigned to any individual

IPO is a symbolic representation of

ICRAs assessment of the

fundamentals of the issuer

concerned on a relative Grading

scale. IPO Grades are assigned ona five-point scale, with IPO Grade

5 being the highest grading and

IPO Grade 1 the lowest grading,

i.e., a higher score indicates

stronger fundamentals. An ICRA

IPO Grade does not comment on

the valuation or pricing of the issue

that has been Graded, nor does it

seek to indicate the likely returns to

shareholders from subscribing to

the IPO.

Grading of Microfinance

Institutions

The focus of ICRAs MFI Grading

exercise is on evaluating the

candidate institutions business and

financial risks. ICRA forms an

opinion on an MFIs business risk

by analysing, among other factors,

its operating environment,

governance structure, management

and systems, scalability (in relation

to business plans), and asset

quality. Financial risk is assessed

through an evaluation of factors

including the MFIs liquidity

position, funding policies,

capitalisation profile and

profitability.


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An ICRA MFI Grading is a

symbolic indicator of ICRAs

current opinion on the relative

capability of the Microfinance

Institution (MFI) concerned to

manage its microfinance activities

in a sustainable manner. An ICRA

MFI Grading is not a comment on

any specific debt servicing

capability of the MFI.

Grading of Construction Entities

ICRAs service of Grading of

Construction Entities is designed

to provide lenders and sector

participants with an independent

opinion on the quality of the entity

Graded. The unique Grading

methodology developed for the

purpose, encompasses all entities

in a construction project: the

contractor, the consultant, the

project owner, and the project

itself. The service of Grading, by

providing an independent opinion

on the quality of the entity

Graded, is designed to enhance

the lenders confidence in theconstruction sector participants.

Besides, the Gradings may also

benefit the participants by

highlighting their competencies

and helping them stand out in a

crowd.

Grading of Real Estate

Developers and Projects

ICRAs service of Grading of Real

Estate Developers and Projects, by

providing an independent opinionon the relative performance

capability of real estate

development entities, seeks to serve

as a tool for identifying and

managing the risks associated with

the entities concerned. For the

investor (buyer of property), the

Gradings communicate the risks

associated with the developers

ability to deliver in accordance with

the terms, quality parameters, and

time stipulated. For developers, the

Gradings, by providing a scientific

assessment of their abilities and risk

profiles, serve to assist them in

presenting their case to lenders.

Grading of Healthcare

Institutions

ICRAs Healthcare Grading is

designed to evaluate the two most

important dimensions of care, viz.technical and interpersonal care. A

healthcare institution with a higher

Grading would have relatively

better care infrastructure and

processes than those Graded lower.

While evaluating a healthcare

institution ICRA looks into a host of

factors such as availability of

infrastructure, equipment,

manpower, systems and clinical

algorithms, all from the users point

www.icra.in

of view. The evaluation of these

core factors involves a review of the

institutions resources, processes

and outcome to determine its

capability to deliver care. The focus

of the evaluation is on the

quantitative adequacy (number),

technical adequacy (type) and

availability (distribution) of core

resources. Additionally, the

methodology involves

incorporating the feedback of

facility users to capture the quality

of the interpersonal aspects of care.

Grading of Maritime Training

Institutes

In keeping with its commitment to

remain at the forefront of

innovation, ICRA has ventured

into the education sector, offering

the service of Grading of Maritime

Training Institutes (MTIs) in India.

For this service, ICRA is

empanelled with the Directorate

General of Shipping (DGS),

Government of India. The

extension of service is aimed atpromoting standardisation of

infrastructure and practices within

the maritime education industry

and at addressing the perceived

need among students, employers,

the regulator and other

stakeholders for an informed,

reliable and independent

opinion on the quality of

education imparted by the various

individual MTIs.


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ICRA Management Consulting Services Limited

IMaCS clientele includes multilateral and bilateral

agencies, banks & financial institutions,

manufacturing and service organisations,

Governments, Government-owned organisations,

investors, and regulators.

Our Business Groups and Practice Areas

Our service offerings

The different business groups and practice areas

within IMaCS form our matrix of service offerings.

The diversity of experience in IMaCS teams helps it

adopt a creative and cross-functional approach to

problem solving, which has not only been very

successful in practice, but has also been well

appreciated by all our clients. Most consultants at

IMaCS have advanced academic degrees in various

disciplines and many have gained experience in

reputed firms prior to joining IMaCS.

IMaCS' clients also have the benefit of the

considerable organisational expertise that the

Company has built up over the years.

IMaCS has a global operating footprint

denotes either projects done or clients located in a country

ICRA Management Consulting Services Limited (IMaCS) is a multi-line management and

development consulting firm headquartered in India. We have an established track record of15 years in consulting and a diversified client base across various sectors and countries.IMaCS has completed over 1000 consulting assignments and has worked in over 35 countriesacross the globe.

IMaCS


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www.imacs.in

Practice Areas

Enhancing Competitiveness/Market Assessment/ImprovingEffectiveness/Market Intelligence

Credit Risk/Market Risk/Operational Risk/EWRM/

Risk Analytics/Software

Cost Reduction/Process Re-engineering/Organisation Design

M&A/Due Diligence/Project Advisory/Bid Advisory/Financial Restructuring

Regulatory Economics/PPP Models/Governance

Investment Climate Institutional Strengthening Capacity Building Poverty Alleviation Sustainable Development

Strategy

Risk Management

Process Consulting

Transaction Advisory

Policy & Regulation

Development Consulting

Business Groups

Energy Banking & Financial Services

Infrastructure Corporate Advisory

Government/Multilaterals

We focus on six practice areas...


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Strategy &ProcessConsulting

Formulatingbusiness strategy

Shareholdersvaluemaximisation

Cost reductionstrategies

Channel

management/product planning

Designing/improvingCustomer relatedprocesses

Organisationrestructuring

Performancemanagement

CorporateGovernance

TransactionAdvisory

M&A Advisory

Due diligence/Valuation ofBanks/FIs/Portfolios

Partner search/JVpartnerassessment/Negotiation

Assistance

Restructuring ofasset portfolios

Purchase/sale ofdistressed assets

Project appraisal/risk assessment

Advising onsecuritisation

Structuring/pricingderivative contracts

Risk ConsultingDesigning &Implementing RiskProcesses & Systems

Gap analysis

Risk policy

Risk processes

Operatingmanuals

Developing Riskmodels

Validating riskmodels

Coverage includesCredit Risk,Portfolio Risk,Market Risk,Derivative Models,Operational Risk,BusinessContinuity plans

Implementing CreditRisk ManagementSolutions inBanks/FIs

IMaCS hasdeveloped andimplemented aworld class CreditRisk AppraisalSoftwaresystemcalledIMaCS Risk Scorer

Enables banks toimplement Basel II

requirements

Web enabled andbrowser based withuser interfacedeveloped using

ASP.NET

Works with othersoftware in banks

Implementing anend-to-end CreditManagementSystem in Banks/FIs

IMaCS hasdeveloped andimplemented aworld classsoftware packagefor Credit

Administration &Managementcalled IMaCSCAMS

Credit sourcing

Appraisal

Structuring

Sanction

Documentation

Monitoring

PortfoliomanagementSecuritisation

Web enabled andbrowser based

Works with othersoftware in banks

Credit Analytics/Risk Analytics

Providing riskintelligence toBanks/FIs/AssetManagers/Insurancecompanies

Providing riskanalytics andresearch toBanks on

outsourced basis

Data mining:Providing inputsto topmanagement onperformance ofasset/businessportfolios

www.imacs.in


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Corporate Advisory

Enhancing Competitiveness

IMaCS Corporate Advisory Group focuses on the

Corporate Sector in enhancing competitiveness of the

client organisation across different constituents of its

value chain. We provide consulting services in

Strategy, Process Consulting, and Corporate Finance.

A large part of IMaCS corporate clientele isspread across seven industry verticals:

Automotive & Engineering

Tourism & Hospitality Healthcare & Life Sciences

Telecom & Technology

Retailing & Consumer Goods

Media & Entertainment

Metals, Mining & Chemicals

The Corporate Advisory Group services clients

ranging from large and medium-sized corporates,to family-managed businesses, SMEs, and

industry associations.

Specific areas of consulting include the following:

Assessing competitiveness at firm/industry/region

or country levels

Profit improvement or Shareholder value

maximisation

Business process re-engineering

Entry/growth strategies

Marketing & distribution strategies to increase

market share and/or reach

Brand valuation/management

Enterprise-wide risk management

M&A (partner search, valuation, due diligence,

hand-holding in negotiations, and transactionary

assistance)

Strategy

Market/DemandAnalysis

Improving MarketIntelligence

Entry/Growth Strategy

IncreasingEffectiveness/Competitiveness

Location Selection

Gaining from WTOand FTAs

Process Consulting

Business ProcessRe-engineering

Cost Reduction

Organisation Design

OrganisationalRestructuring

Supply ChainManagement

PerformanceMeasurement & Service

Audit

Information & SystemsDesign

Evaluation of DistributionNetworks

Customer RelationshipManagement

Enterprise RiskManagement

CounterParty Risk Assessment (CPRATM)*

Corporate Finance

Financial Restructuring

M&A AdvisorySourcingdeals, Valuation, DueDiligence, Negotiations

Partner Search &Counterparty Assessments

Metrics for ShareholderValue Creation

Evaluating Acquisition/Divestiture Plans

Brand Valuation

Verticals

Automotive &Engineering

Metals, Mining &Chemicals

Tourism & Hospitality

Media & Entertainment

Retailing & ConsumerGoods

Healthcare &Life Sciences

Telecom & Technology

* Applied for

Service Offerings

IMaCS


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Energy

Powering Growth

IMaCS Energy Group is a leading provider of

policy, regulatory consulting and transactionadvisory services to various stakeholders in the

Energy sector.

With a core team of in-house consultants and

partnerships with national and international

organisations, IMaCS Energy Group strives to help

its clients become more competitive, effective

and successful.

Our service offerings are grouped across the following

four broad functional areas:

Reform & Regulation

Risk Management

Transaction/Project Advisory

Strategy & Operations

Our services in the Energy Group include restructuring

vertically integrated state owned enterprises,

privatisation of utilities, building capacity of public

institutions, developing PPP mechanisms, assisting

project developers by providing project/financial

advisory services, providing strategic advice to utilities,

and in fuel management.

Reform & Regulation

Pricing/Costing Models

Tariff Setting Process

Institutional Development& Capacity Building

Regulatory Frameworks

Unbundling/Corporatisation

Demand SideManagement

Creating CompetitiveWholesale & RetailMarkets

Performance Improvement

Regulatory InformationSystems

Risk Management

Project Risk Assessment/Appraisal

Assessment of ProjectSponsors & JV Partners

Payment SecurityMechanisms

Enterprise RiskManagement

CounterParty Risk Assessment (CPRATM)*

Transaction Advisory

Techno-economicFeasibility Studies

Bid Process Management

Bidding Advisory

Drafting & Negotiation ofPPAs/FSAs

Financial Closure forProjects

Strategic Equity

Partnerships

M&A Advisory

Due Diligence & BusinessValuation

Strategy & Operations

Market Assessment/Demand Estimation

Business Planning

Entry/Growth Strategies

Diversification/Backward IntegrationStrategies

Coping with Regulation

Performance

Measurement &Benchmarking

Power Procurement

ImprovingCompetitiveness

Financial Strategy

Electricity Fuels Renewables Trading Transmission Distribution Carbon

* Applied for

www.imacs.in


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Government & Multilaterals

The Government & Multilaterals Group in IMaCS

focuses on increasing the efficiency, impact, and

outcomes of Governments at various levels. Within

the Group, an area of focus is our Development

Consulting Practice, which provides services across

the entire development spectrum. Its main areas of

work are spread across the social (education, health,

livelihoods, poverty, resettlement & rehabilitation),

technical (environment, energy efficient, renewable

energy, forest management) and sustainability

services (disaster management, risk mitigation,

climate change, and corporate social responsibility).

Development Consulting Practice

IMaCS Development Practice has grown from the

philosophy that principles and practices of

commercial business can be gainfully applied in the

sphere of economic/social development, particularly

as Governments and private capital come closer in a

spirit of Public Private Partnership.

IMaCS' main areas of work in development

consulting are spread across agriculture, rural,economic, environmental, energy, human

development and social sub-spheres of

development. Functionally, the practice addresses

the areas of investment climate, private sector

development, public sector service delivery systems,

institutional development, governance, and public

sector reform.

IMaCS' Development Consulting Practice covers both

rural and urban domains across diverse public andprivate systems, and also focuses on areas such as

Corporate Social Responsibility, Climate Change,

Microfinance and Knowledge Management. With a

completed portfolio of over 50 consulting assignments,

this practice services clients in SAARC and other key

countries across South East Asia and Africa.

Infrastructure

Enabling Infrastructure creation throughPartnerships

IMaCS' Infrastructure Group assists Governments at

the national, state and local levels, regulators,

developers, urban local bodies, and lenders to

assess project risks objectively and communicate

these to various stakeholders.

Our Infrastructure Group is structured along the two

sectoral dimensions of Transportation and Urban

Infrastructure, each of which offers services across

various functional areas.

Our Infrastructure Group has accumulated substantialexperience in areas relating to financial modelling and

risk assessment, regulatory guidelines, contract

structuring, concession agreements, payment and

security mechanisms and structuring solutions for

various infrastructure projects.

IMaCS


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ICRA Techno Analytics Limited

IT Services & Products

Our software services division provides a complete

portfolio of IT solutions to meet the dynamic needs of

businesses today. Our high-end IT services and solutions

for our clients across the globe range from the

development of traditional client-server, web-centric and

mobile applications to cutting edge business analytics

solutions. We leverage a mix of onsite/offshore strategiesthat optimise bottom-line benefits for our clients.

Our product in the Distributor Management space,

popularly known as TurfView Business Intelligence, is

currently deployed at global locations across 30 countries.

TurfView Business Intelligence provides a unique

solution specifically designed for managing the

complexities of multicategory/multisupplier distribution

businesses. Its simple and easy-to-configure Business

Management tools ensure that you have vital

management information exactly when you need it.

TurfView Business Intelligence gives you the power to

improve your profits and manage your strategic supplier

relationships in the most efficient manner.

Services

Business Analytics

Our Business Analytics practice focuses on effective

use of data and information to drive positive business

actions. We analyse and interpret the data from the

clients organisation using advanced statistical

techniques, and the results of our analysis help the

client take better business decisions and optimise

business processes.

Domain Skills on:

Consumer Goods Distribution & Logistics Financial Services Manufacturing Healthcare/Life Sciences

OLAP Data Transformation Data Audit Data Diagnostics

Forecasting Statistical Modelling Data Mining Algorithm Design

Forecasting Statistical Modelling Data Mining Algorithm Design

ProblemDefinition

Data Cleansing,and Preparation

Data Analysis &Interpretation

Solution &Presentation

Oracle Database,Microsoft SQL Server,Hyperion Essbase, OBIEE,

Business Universe, SASData Integration Studio

Microsoft or JavaTechnology

SAS Tools, Minitab,Microsoft SQL Server

Analysis Services, Oracle

OLAP, OBIEE, Hyperion

ICTEAS is a global technology organisation, with offices in India and the USA and partnersacross the USA, Europe, Asia, and Australia. With more than a thousand man-years ofexperience in Information Technology, Analytics Solutions and Engineering Services, ICTEASensures that the client always gets what is desired and more.

www.icteas.com


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Business IntelligenceOur Business Intelligence service enables real-time

interactive access and analysis of information, and

provides dynamic multidimensional reporting for

predictive and intelligent decision-making, taking

advantage of existing components of IT technologies

in the clients organisation.

Application Development & Maintenance

Application development forms the hub of our

services. Using technologies such as the .NET

framework and J2EE, we provide scalable web-basedclient-server and mobile solutions for various business

needs. Our well-defined processes and compliance

with industry standards ensure a high degree of project

success. We can provide remote technical support

using our support services infrastructure.

Software Testing

Todays mission-critical IT products/services need

quality assurance to gain customer confidence and

loyalty. Our offshore testing facilities work back to

back with our clients developers, bringing significantbenefits to the client.

IT Manpower Resourcing

We provide highly qualified software designers and

developers to work onsite or offshore on a

contractual basis. We can provide manpower

ranging from individual high-tech professionals to an

entire project team.

Products

TurfView Distribution

TurfView Distribution enables the implementation

of a comprehensive strategy for Partner Relationship

Management (PRM) across channels and

ensures an effective route to market for an

organisations offerings.

It also builds transparency between a company and its

channel partners and helps sustain the partner

relationship that is critical for selling through the

channel rather than selling to the channel.

HowTurf View Distribution Works

TurfView Distribution provides a framework for theentire marketing process. It provides for:

Situation analysis tools that help an organisation

evaluate itself, its customers and channel partners.

Marketing strategy development and

implementation functionalities.

Definition of the controllable parameters of the

marketing mix.

Implementation and control of the entire marketing

plan.

Continual monitoring and adaptation to fulfilcustomer needs over the long term.

Process, Methodology & Security,

Technology

Time-Tested Processes & Methodologies

We offer a hybrid model of engagement, in which our

onshore domain experts study the project

specifications and the scope of work and serve as an

interface between the client and our dedicated

development and analytics team based out of Kolkata,

India. This hybrid model achieves shorter turnaroundtimes, lower project costs and higher project efficiency.

Infrastructure & Data Security

Our Star Topology network is well connected with

Cisco Routers and Switches.

Our Internet Backbone consists of 8 MBPS leased line

with a backup of 512 KBPS connection.

In addition to physical security, we ensure that our

servers are provided with the highest level ofsecurity for all our operations. We place our

shared servers behind a Cisco Pix firewall, which

permits only FTP & HTTP requests.

ICTEAS


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www.icteas.com

We are a ISO 27001 Certified Company.

Technology

Operating System: Microsoft Windows

Client-Server Technologies: VB.NET, C#.NET,

VB6.0, VC++, PowerBuilder Web Programming: CAML, XHTML, ASP,

ASP.NET, Core Java, Servlet, PHP, XML, HTML,

Java Script, Ajax, Flash ActionScript.

Web Server: IIS, Apache Tomcat, JBoss, JRun

Web Reporting Tools: Crystal Reports,

Microsoft SQL Reporting Services, DUNDAS

DBMS: Oracle, MS SQL Server, MySQL,

PostgreSQL, MS Access, Sybase

Application Servers: Microsoft Office SharePoint

Server 2007, Performance Point Server 2007,

Enterprise Project Management Server, ContentManagement Server, Windows Terminal Server

BI Tools: SAS Data Integration, SAS Enterprise

Business Intelligence, Hyperion, OBIEE, Microsoft

SQL Server Integration, Analysis and Reporting

Services, Microsoft Performance Point Server,

Business Objects

Statistical Tools: SAS Business Analytics,

Clementine, Minitab.

Engineering Design Services

The mission of our Engineering Division is toprovide innovative yet pragmatic services of

international quality in various fields of engineering.

Reliable and responsive services that provide cost-

effective solutions are the hallmarks of our business.

Our seasoned team consists of highly skilled

professionals with years of project experience in

various geographies including India, the Middle

East, South East Asia, Europe and the USA. Our

range of professional capabilities in various fields of

engineering is complemented by state-of-the-art

infrastructure. Ongoing investments in equipment

and trained personnel are the mainstay of our

successful business philosophy.

CAD Engineering

We provide on-site and off-site CAD Design and

drawing services on the latest versions of designing

software. Technical expertise, state-of-the-art

infrastructure and a high production capacity ensurethat we deliver quality services. Our industry certified

designers are rigorously trained specialists in various

aspects of automated design. Our proficiency

domains include the engineering industry,

commercial buildings and facilities, manufacturing

and construction.

CAD Vectorisation Services

We create perfect vector drawings from various

inputs, including scanned files, raster files,

blueprints, photocopies, sketches and papermarkups, to name a few. We use the Heads-Up

Manual Redraw Process during conversion to ensure

dimensionally accurate output.

CAD Conversion Services

Our CAD conversion services provide detail drafting

solutions for porting drawings from one software

platform to another in accordance with the clients

specific requirements. We have in-depth expertise in

AutoCAD to MicroStation conversion. Our extensive

infrastructure and responsive manpower allow us to

execute projects with a high degree of accuracy and

a quick turnaround time at budget conscious rates.

Engineering Consultancy

We provide extensive project related services,

working closely with customers to identify needs and

determine solutions. Our expertise covers

mechanical, civil, structural, electrical,

instrumentation (PLC programming), and

architectural engineering, construction documents,

utility plans and site plans. Innovative approaches to

complex engineering challenges and an unwavering

commitment to excellence form the foundation of our


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ICTEAS

consultancy and design services. With years of

experience and adherence to stringent quality

standards, we provide value to our customers on a

host of engineering platforms.

Engineering Manpower Resourcing

Successful manpower resourcing means finding the

best people to fit our customers needs. We provide

highly qualified engineers and designers to work

on-site on a contractual basis. We work with our

customers to provide manpower ranging from

individual high-tech professionals to entire project

teams. We specialise in providing manpower in the

Power and Oil & Gas sectors, one of our major clients

being Petrofac International, a global player in

design and construction.

ICRA Sapphire Inc. (ICSAP)

ICSAP, a wholly-owned subsidiary of ICTEAS, offers US

clients a full array of leading edge Business Analytics

and Software Development services backed by offshore

teams, which work out of ICTEAS, Kolkata. This hybrid

engagement model of onsite and offshore teams allows

for seamless project management, execution and rapid

offshore scaling of teams while bringing down

development costs.

Based on the experience gained from working with the

City of New York in the tragic days after the World

Trade Center attacks, ICSAP developed for New York

City the Unified Victim Identification System (UVIS), a

Disaster Response Solution. ICSAP is now

implementing UVIS in other states. ICSAP Analytics

helps companies make meaning out of their data and

bring visibility on their business, thus allowing them to

modify their strategy for better Returns on Investment.

ICSAP services various verticals, including state and

city Governments, besides Finance, Banking, Life

Sciences and Healthcare, Manufacturing, Law and

Internet companies.

Axiom Technologies Limited(AXIOM)

AXIOM, a wholly-owned subsidiary of ICTEAS,

specialises in customisation and implementation of

services on various ERP platforms. AXIOM has made a

number of very successful ERP implementations

through all the stages, from process study, fitment

analysis and customisation to implementation and

maintenance.

Apart from ERP implementation, AXIOM assistsits customers in:

IT Strategy Development

Business Process Re-engineering & Change

Management

Customised Software Development on a turnkey

basis

Re-engineering/migration services from Legacy

Systems to Client-Server Technology

Software Testing


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ICRA Online Limited

www.icraonline.com

ICRON is a wholly-owned subsidiary of ICRA

Limited. ICRON was incorporated in January 1999

and has over the period since then established itself

as an independent and credible source of authentic

information and software solutions as well as

outsourcing solution provider. ICRON has two

Strategic Business Units (SBUs) with a list of reputed

global and domestic clients:

The Knowledge Process Outsourcing

Division (KPO Division); and

The Information Services and Technology

Solutions Division (MFI Division).

ICRA Online Limited (ICRON) is a leading information services, outsourcing solutions provider

and technology solutions provider and caters for some of the biggest names in the financial

services sector in India and abroad, which is a testimony to its product quality, commitment

and credibility.

KPO Division

ICRON diversified into the Knowledge Process

Outsourcing (KPO) business in April 2004, with

specific focus on the Banking, Financial Services &

Insurance (BFSI) vertical.

Manual andautomatedsearching ofthousands ofwebsites on adaily basis

Modelling,financialanalysis,research &reportpreparation

In customisedtemplates;achieved significantautomationleading to higherproductivity,quicker turnaroundtime, lower costs,minimal error

count

Value additionIFRS/GAAPaccounting

adjustments,structuredfinance

Data

aggregation,consolidation &validation

Source &collate

input data


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ICRON

What we offer our clients

We provide back-end analytical services support toour clients in the areas of Accounting and Finance,

Automated Data Extraction (using a combination ofthird-party tools and proprietary software), Researchand Modelling/Analytics. This forms a vital input forthe Decision Support System for our clients andcomplements their customer-delivery capabilitiesas well.

In all our services, strict emphasis is placed onprocess quality (IT-enabled) and data security (ISO27001 certified). The result has been a track record

that demonstrates our 100% compliance with theService Level Agreements with our existing clients

both in terms of output quality and turnaround time.

Our Services

Research and analysis across economy,sector, industry;

Data aggregation and consolidation; Accounting adjustments and processing (trained

on US-GAAP and IFRS); Financial statement analysis;

Modelling and analytics (focus on structured finance).

The Intangibles

While our proficiency in Accounting, Finance,Business Research and Information Technologyforms the basis of our offerings, our effectiveness liesin understanding our customers needs andsuccessfully translating them into appropriate

processes. As there is no predefined process in KPO,

the end-product is greatly dependent on theanalytical framework used. The importance ofscoping the project correctly, understanding theproject goal and setting the clients expectations arevital for a productive partnership.

Effectiveness is also ensured by our policy of hiringthe best talent in the industry, following a tried andtested transition process that enables the smoothinduction of new recruits, working through astructured service delivery organisation and ensuringdetailed processes orientation and monitoring.

Hiring and retaining quality employees is a priorityfor ICRON. In an industry that is accustomed to seeits knowledge walk out of the door, we are proudof a retention rate that is higher than the industryaverage. Employees are evaluated on multipledimensions, some of which are educationalbackground, professional qualifications, relevantexperience and exposure to systems.

We have the added advantage of leveraging theskills and capabilities in the areas of finance acrossall Group ICRA companies, and keep up with

emerging areas of finance through regularinteraction with industry experts and academics. Atraining manual for all new recruits and aKnowledge Management System that captureslearning across projects ensure a short learningcurve at all times, both for new recruits finding theirfeet in the organisation, and experienced handssharing ideas across the organisation.

Over65% of our employees havepost-graduate andprofessional qualifications

We have a team-based structure with

qualified and experienced personnel acrossthe different roles of subject matter expertise,

client handling, IT, quality control,process perspective

Domain-specific knowledgethe key tounderstanding the business context and

delivering timely, revenue-impacting insight


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www.icraonline.com

The Tangibles

Ensuring data security for our clients is an imperative forus. We have implemented a robust system of securitycontrols in the area of data security and are ISO 27001certified across all our outsourcing processes. Clientdata confidentiality is also ensured by signing necessaryNon-Disclosure Agreements with our clients.

We have invested significantly in developing a strong IT backbone and software applications for improving theproductivity of our processes. We have set up a very high level of network security, using a combination of

Intrusion Detection and Prevention System in our router and the necessary firewall and devices for GatewayLevel Security Appliance. Improvement in reliability by eliminating data loss risks of client-specific criticalapplications and databases has been implemented by incorporating the necessary technical features in ourhigh-end servers. Delivery protocol (of deliverables) is established with each client through customised andsecure transmission mechanisms. We have also implemented Disaster Recovery and Business Continuity

measures, and are in the continuous process of refining them.

To ensure faster turnaround and error-freedata aggregation and consolidation, we haveautomated the process of data extraction andhave effectively deployed it successfullyfor our clients.

Research Reports Accounting & Finance Model & Data Driven DSS Automated Data Extraction

We offer Knowledge Process Outsourcing services that combine advanced analytical abilities and deep domain

expertise to deliver value by translating data and information into structured business inputs.

Our Services

Sampleinput file

Markup

Mapping

Testing

ExtractionProgram

One-

Time

Mapping

Process

Raw

sample file

Automated

Extraction

Output

Generation

Delivery

Per-

Cycle,

Per-file

Process


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ICRON

MFI Division

Our StrengthsWe are an Integrated Investment Solutions provider. Be itFinancial Planning, Management of Investor Portfolio orBack-office Operations, we cover the entire spectrumwith our products, services and solutions. Team ICRONblends sound domain knowledge with strong technologyskills to understand and fulfil your critical and diverseneeds. We leverage on Group ICRAs knowledge and

experience of the financial markets and instruments.

Investment Planning Products

http://www.mfifinancialplanner.comMFI Financial Planneris a browser-based FinancialPlanning product that helps wealth managers build theirclients portfolio on the basis of risk appetite, currentincome and expenses, future estimates of income andexpenditure, assets, liabilities and financial goals, while

also taking care of insurance and retirement needs.

Key Features ofMFI Financial Planner

Risk profiling Assessment of financial health and net worth Insurance planning and gap analysis Portfolio analysis Retirement planning

Model portfolio designing

Data, Content and Research

ICRON reports combine the best of designs, data,and editorial finesse to clearly present the essential

facts about an investment in easy-to-comprehend

formats. Our Comparative Fund Performance

Scorecards, Portfolio Composition Reports, Equity

Factsheets and Market Updates provide deep insights

into the trends in the industry.

Financial Planningon the basis ofclients risk appetite,goals, current and

future income andexpenditure

FinancialPlanner

Analysis andComparison ofvarious asset classeswhile making the

investment decision

Research ReportsMFI ExplorerInsurance Explorer

Manage Investmentportfolio of clients,track performancevis--vis model

portfolio, and issuealerts on deviation

Wealth Manager

Manage Transactionsand distributionbusiness for allthird-party products

like Mutual Funds,Insurance, Bonds, IPOsand Fixed Deposits.Track Forex exposures

MFI ImpactMFI InsureTrack FX

PLAN MANAGE

Product

Proc

ess

ResearchFund Analysis Library

Equity ResearchRanking Modelling

Attribution and VAR AnalysisCommissioned Research

ContentProcessedMutual Fund, Fixed Income, Insurance and Equity

Pre-calculated Returns and RatiosFactsheet and Scorecards

CalculatorsCustomised Reports

Data FeedMutual Fund, Fixed Income and Insurance

Flat Files for NAV, Scheme Masters, Portfolio Attributes

All reports are generated in standard PDF formats,

giving you the flexibility to print them for presentations

or email them to clients or prospects.

Market Data and Content: MF, Equity, Bonds, Forex

Investment Planning and Management Solution


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www.icraonline.com

http://www.mfiexplorer.netMFI Explorerallows you to research, compare, andpresent a wide range of Fund performance statisticsand information that can be tailored to meet yourrequirements. It drastically reduces your time spent onFund research by eliminating the need to access

multiple sources for data collection and reporting.

Key Features ofMFI Explorer

High performance throughput Ease of navigation

Compatible with Active Excel, Open Office, PDF Timely and efficient updates from our database High quality and visually appealing reports

Coverage of fixed income market

Insurance Exploreris a pioneering tool that providesusers the convenience of analysing and trackinginformation on insurance products. This desktopmenu-driven application allows all your calculations,analyses, reports, and updates at the click of themouse. It allows you to view over 650 insuranceproducts in detail, evaluate their features, andcompare their performances while keeping youupdated on the latest in the industry.

Key Features ofInsurance Explorer

Indispensable tool for research and decision making Access to features, fund performance and portfolio

analysis of ULIPs and traditional insurance products Insights into trends in the industry Compatible with MS Excel, Open Office and PDF

Wealth Management Products

Wealth Manageris a versatile application that allowsdistributors and financial planning advisors to easilytrack client investments. It covers a wide array ofinvestment avenues, from equities to fixed incomeproducts, and insurance to Mutual Funds. Wealth

Managergenerates reports based on the investmentprofile and displays a comprehensive report of the

attributes of each transaction.

Key Features ofWealth Manager

Tax reports Asset allocation reports Portfolio returns and yield report Alerts: price and valuation Active dashboard

http://www.mfiimpact.comMFI Impact offers a unique platform that satisfies theneed of tracking and analysing the investment portfoliosof customers. Using this platform, financial advisors canmanage, monitor and review the portfolios of a largearray of clients. The portfolio tracking mechanism ofMFIImpact generates easy-to-comprehend and visuallyappealing reports in quick time.

Key Features ofMFI Impact

Efficient back-office operations

Custom report building tool Brokerage calculation Interactive dashboard Portfolio snapshot Scheme factsheet

Mutualfundsindia.comIndia's first dedicated Portal on Mutual Funds

A premium Mutual Fund portal that hasestablished itself as the most comprehensive,authentic and updated resource on Indian MutualFunds. Within a very short time span, it waspronounced among the top 150 sites worldwide byForbes. Quick downloads and easy navigationthrough the universe of Mutual Fund schemes,make it undoubtedly the favourite destination for

investors and the industry.


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ICRON

http://www.mfiexchange.comMFI Exchange is a web-based Mutual Fund tradingplatform that allows online buying, switching, andredemption of Mutual Fund units using the internetbanking payment gateway. All that the investor needsto do is sign up and get the KYC and other formalitiescompleted and get started with buying and selling

Mutual Funds online.

Key Features ofMFI Exchange

Manages administrative controls offline Facilitates online buying, redemption and switch in Uses data feeds from ICRON's database Allows integration with payment gateway

MFI Office Manager Suite

http://www.mfiofficemanager.comhttp://www.mfi-insure.com

MFI Office Manageris a complete solution for the

back-office operations of intermediaries engaged in the

distribution of financial products. The application has

the capability of handling all broad categories of

products in the financial markets.

Key Features ofMFI Office Manager

Comprehensive report on AUM, profitability, etc. Appointment of Sub-brokers and generation of codes

Complete brokerage calculation Employee incentive and scheme contest module Renewal notice (insurance) and claim capturing

(insurance) Industry data feed from ICRON SMS and email alert

MFI Office Managercan handle the back-officeoperations of companies engaged in the distribution ofthe following:

Mutual Funds Insurance Products Bonds and Fixed Deposits Equity IPOs

TrackFxis a comprehensive solution for trackingforeign exchange (forex) transactions. It allows users totrack all relevant forex exposures for every transaction,maintained from the time of the acceptance of theorder to its execution. The application helps usersassess the forex loss or gain position vis--vis thecosting or target price, and track the final receipt orpayment position in the bank account after forexconversion. It also allows tracking of bank charges.

Key Features ofTrackFX

Live exchange rate updates every 30 minutes Historical data on exchange rates and booking/

cancellation status Order position by order number or invoice number Tracking of maturities due in 7 days and final

position on maturity Alerts on market rates and contract due dates Query and report builder providing flexibility to

build customised reports Functionality to export reports in MS Excel, CSV,

text and PDF formats

Sales and Services

ICRON services clients nationally through its sales officesat Mumbai, Kolkata, Delhi, Bangalore, and Chennai.


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www.icraonline.com

Our Composite Capabilities

Knowledge, they say, is power, but the real power lies

in making the right choice at the right time. ICRON

provides back-end data-based solutions and

analytical services to its wide repertoire of clients,

enabling them to have access to the right data so that

they can make the appropriate business choices.

Solutions to OutsourcingThe CompleteValue Chain

Address emerging requirements

Monitor systems

Set up processes

Outsourced research

Address your information needs

Solutions for data handling

Develop IT based applications

Periodic delivery mechanism

We bring to you the powerful capability to deliver

domain-specific wealth management solutionsfrom

content creation and management to transaction

processing and analytics.

Our composite capabilities are backed by:

A team of expert data and business analysts with

strong domain and functional experience in

financial services, accounting, IT and financial

products distribution.

Expertise in data collation and value-added

structured reporting formats.

A team of researchers in the Mutual Funds and

financial services industry leveraged on the

knowledge and experience of Group ICRA.

A suite of back-office transaction management IT

systems for the distribution of financial products

in the area of wealth management. Proprietary IT tools for analytics and research.

Strong project implementation skills to deliver

complex technology and domain-specific

solutions.

Proven expertise in delivering SLA-driven

performance metrics and monitoring system.

State-of-the-art IT infrastructureISO 27001

compliant.

KPO DIVISIONMFI DIVISION


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Mr. P.K. ChoudhuryVice-Chairman & Group CEOTel: +91-33-22810377Mobile: +91-9811064741Fax: +91-33-22870728E-mail: [email protected]

Key Contacts and Addresses

Mr. Naresh TakkarManaging DirectorTel: +91-124-4545370Mobile: +91-9810127651Fax: +91-124-4545350E-mail: [email protected]

Mr. Vijay WadhwaC.F.O. & Company SecretaryTel: +91-124-4545340Mobile: +91-9811155861Fax: +91-124-4545350E-mail: [email protected]

Mr. R. Raghuttama RaoManaging DirectorTel: +91-22-30470047Mobile: +91-9840070795Fax: +91-22-30470081E-mail: [email protected]

ICRA Management Consulting Services Limited (IMaCS)

Mr. Harish M. KamathHead, Transportation PracticeTel: +91-22-30470047Mobile: +91-9820449124Fax: +91-22-30470081E-mail: [email protected]

Mr. V. SriramGeneral Manager & HeadBanking& Corporate AdvisoryTel: +91-44-24333293/3294/072424340043/8080/9659Mobile: +91-9840088273Fax: +91-44-24343663E-mail: [email protected]

Mr. Prateep GuhaManaging DirectorTel: +91-33-40097800Mobile: +91-9831063513Fax: +91-33-40097801E-mail: [email protected]

ICRA Techno Analytics Limited (ICTEAS)

Mr. Soumitra BhattacharyaExecutive Vice-President,Consulting ServiceTel: +91-33-40097800Mobile: +91-9830010516Fax: +91-33-40097801E-mail: [email protected]

Mr. Surottam BanerjeeExecutive Vice-President,Engineering ServicesTel: +91-33-40097800Mobile: +91-9830260213Fax: +91-33-40097801E-mail: [email protected]

ICRA Limited

ICRA Online Limited

Mr. Sanjoy BanerjeeExecutive Vice-President & DirectorTel: +91-22-67816100Mobile: +91-9819664645Fax: +91-22-27563057E-mail: [email protected]

Mr. Rajesh DubeyExecutive Director, SME RatingsTel: +91-44-24340043Fax: +91-44-24343663Mobile: +91-9820797397E-mail: [email protected]

Mr. Prasad V.V.S.Business Head, US OperationsTel:+001-8569885545E-mail: [email protected]

Axiom Technologies Limited

Mr. Sukanta GhatakDirectorTel:+91-33-40097800Mobile: +91-9831381626Fax: +91-33-40097801Mobile: +91-9831381626E-mail: [email protected]

ICRA Sapphire, Inc.

Mr. Richard ZborayPresidentTel: +001 203556 5464E-mail: [email protected]

Ms. Sushmita ChandaHeadKPO DivisionTel: +91-33-40097866/7841/7865Mobile: +91-9831097745Fax: +91-33-40097801E-mail: [email protected]


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ICRA Limited

NEW DELHI(Registered Office)1105, Kailash Building, 11th Floor26, Kasturba Gandhi MargNew Delhi110001Tel: +91-11-23357940-50Fax: +91-11-23357014Website: www.icra.in

GURGAONBuilding No. 8, 2nd Floor, Tower A

DLF Cyber City, Phase IIGurgaon122002Tel: +91-124-4545300Fax: +91-124- 4545350

MUMBAI3rd Floor, Electric MansionAppasaheb Marathe MargPrabhadevi Mumbai400025Tel: +91-22-30470000, 24331046/1053/1062/1074/1086/1087Fax: +91-22-24331390

CHENNAI5th Floor, Karumuttu Centre634 Anna Salai, NandanamChennai600035Tel: +91-44-45964300, 24333293/

3294/0724, 24340043/8080/9659Fax: +91-44 24343663

KOLKATAA-10 & 11, 3rd Floor, FMC Fortuna234/3A, A.J.C. Bose RoadKolkata700020Tel: +91-33-22876617/883922800008/22831411Fax: +91-33-22870728

AHMEDABAD907 & 908, Sakar-II Ellisbridge(Opposite Town Hall)Ahmedabad380006Tel: +91-79-26584924, 26585494,26582008, 26585049Fax: +91-79-26584924

BANGALOREThe MilleniaTower B, Unit No. 100410th Floor,, Level 212-14, 1&2, Murphy RoadBangalore560001Tel: +91-80-43326400,Fax: +91-80-43326409

HYDERABAD301, CONCOURSE, 3rd FloorNo. 7-1-58, AmeerpetHyderabad500016Tel: +91-40-23735061/7251Fax: +91-40-23735152

PUNE5A, 5th Floor, Symphony

S. No. 210 CTS 3202Range Hills Road ShivajinagarPune411020Tel:+91-20-25561194-96

ICRA

ICRA ManagementConsulting Services Limited

MUMBAI4th Floor, Electric MansionAppasaheb Marathe MargPrabhadeviMumbai400025Tel: +91-22-30470047Fax: +91-22-30470081

CHENNAI

5th Floor, Karumuttu Centre634 Anna Salai, NandanamChennai600035Tel: +91-44-45964300, 24333293/3294/0724 24340043/8080/9659Fax: +91-44-24343663

NOIDALogix Park, First FloorTower A4 & A5, Sector-16Noida201 301Tel. +91-120-4515800Fax +91-120-4515850

KOLKATAA-10 & 11, 3rd Floor, FMC Fortuna234/3A, A.J.C. Bose Road

Kolkata700020Tel: +91-33-22831412/141122876617/8839, 22800008Fax: +91-33-22870728

AHMEDABAD907 & 908, Sakar-II Ellisbridge(Opposite Town Hall)Ahmedabad380006Tel: +91-79-26584924, 2658549426582008, 26585049Fax: +91-79-26584924

BANGALORE2nd Floor, Vayudooth ChambersTrinity Circle, 15-16 M.G. RoadBangalore560001Tel: +91-80-25320326,

25594049, 25327803Fax: +91-80-25594065

PUNE5A, 5th Floor, SymphonyS. No. 210CTS 3202Range Hills Road, ShivajinagarPune411020Tel: +91-20-25561194-96Fax: +91-20-25561231

HYDERABAD301, CONCOURSE,3rd Floor No. 7-1-58, AmeerpetHyderabad500016Tel: +91-40-23753600,23735061/7251Fax: +91-40-23735152

www.imacs.in

ICRA Techno Analytics Limited

MUMBAI107 Raheja Arcade Plot No. 61Sector XI, CBD BelapurNavi Mumbai400614, IndiaTel: +91-22-67816100Fax: +91-22-27563057

KOLKATA5th & 6th Floor,Contact Convergence CentrePlot D2/2, Block EP & GPSector V, Salt Lake CityKolkata700091Tel: +91-33-40097866/7841/7865Fax: +91-33-40097801

DELHI1105, Kailash Building, 11th Floor26, Kasturba Gandhi MargNew Delhi110001, IndiaTel: +91-11-23357940-50Fax: +91-11-23357014

BANGALORE2nd Floor, Vayudhoot ChambersTrinity Circle,15-16 M.G. RoadBangalore560001, IndiaTel: +91-80-25597401/4049,25327803Fax: +91-80-25594065

CHENNAI5th Floor, JVL Plaza 626 Anna Salai, TeynampetChennai 600018Tel: +91-44-24340043Fax: +91-44-24343663

AHMEDABAD907 & 908, Sakar-IIEllisbridge (Opposite Town Hall)Ahmedabad380006Tel: +91-79-26584924, 26585494,26582008, 26585049Fax: +91-79-26584924

ICRA Online Limited

www.icraonline.com

rtising.com

ICRA Sapphire, Inc.

101 Merritt BoulevardSuite 107, TrumbullConnecticut 06611

Tel: +001-2033758668Fax: +001-2033751965

KOLKATA5th, 6th & 7th FloorPlot D 2/2 Block EP & GP, Sector VSalt Lake Kolkata700091, IndiaTel: +91-33-40097800Fax: +91-33-40097801

Axiom Technologies Limited5th Floor, Plot D 2/2Block EP & GP, Sector V, Salt LakeKolkata700091, IndiaTel:+91-33-40097800Fax: +91-33-40097801

www.icteas.com

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