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Group Dynamics
A training session presentation
Forethought
‘Coming together is a beginning.Keeping together is progress.Working together is success.’
- Henry Ford
OUR primitive learning !
Wisdom of Goose
Gholipour A. 2006. Organizational Behavior. University of Tehran
WhatMakesPeopleJoin
Groups?
WhatMakesPeopleJoin
Groups?
StatusStatusSecuritySecurity
PowerPowerGoal
AchievementGoal
Achievement
Self-Esteem
Self-Esteem
AffiliationAffiliation
Nature of environmentStable & predictable
Highly complex & dynamic
Level of task complexity
Highly complex task
Simple & straight forward task
Work done by single individual or work group
Work done by team or work group
Work done by dynamic cross functional or cross organizational team. Leadership and team make up is constantly adopting to needs of the project in line with desired results
No need for team building or team work
Depending upon length of project, team building may or may not required
Team building is critical for the quality of work
When teamwork is required?
Stages of team building
PerformanceImpact
Team Effectiveness
WorkingGroup
RealTeam
High-Performance Team
Pseudo-Team
PotentialTeam
The team performance curve
Assessing team maturity
Tower Game
Work in your group Build a tower with the help of given
resources (flip chart, meta card and cello tape)
The tallest tower making team will win (doesn’t mean that other lose)
Reflect upon your learning from the game TIME: 5 minutes
Role of team members
Team Effectiveness Model
•Task characteristics
•Team size
•Team composition
Team DesignTeam Design
• AchieveAchieve organizational organizational goals goals
• Satisfy memberSatisfy member needs needs
• Maintain teamMaintain team survival survival
TeamTeamEffectivenessEffectiveness
•Team developmentTeam development•Team normsTeam norms•Team rolesTeam roles•Team cohesivenessTeam cohesiveness
Team ProcessesTeam Processes
Organizational andOrganizational andTeam EnvironmentTeam Environment
• Reward systemsReward systems
• CommunicationCommunication systems systems
• Physical spacePhysical space
• OrganizationalOrganizational environment environment
• OrganizationalOrganizational structure structure
• OrganizationalOrganizational leadership leadership
Group Dynamics
The social process by which people interact in a group environment
The influences of personality, power and behavior on the group process
Associated with the size, structure, norms, values, role etc. of the group
Group dynamics affects group cohesiveness and performance
Functional dynamics
Synergy More resources for problem solving Improved creativity and innovation Improved quality of decision making Greater commitments to tasks Increased motivation of members Better control and work discipline More individual need satisfaction Synchronization of efforts
Dysfunctional dynamics
Conformity Groupthink Social loafing Risky shift
Preventing groupthink
Every group member a critical evaluator Avoid rubber-stamp decisions Different groups explore same problems Rely on subgroup debates and outside
experts Assign role of devil’s advocate Rethink a consensus
Conditions for Social Loafing Low task interdependence
Individual output not visible
Routine, uninteresting tasks
Low task significance
Low collectivist values
GroupGroupCohesivenessCohesiveness
MemberMemberSimilaritySimilarity
MemberMemberInteractionInteraction
TeamTeamSizeSize
SomewhatSomewhatDifficult EntryDifficult Entry
TeamTeamSuccessSuccess
ExternalExternalChallengesChallenges
Group cohesiveness
Cohesiveness outcomes
Want to remain members
Willing to share information
Strong interpersonal bonds
Want to support each other
Resolve conflict effectively
More satisfied and experience less stress
Members of cohesive teams
..
Strong IncreaseIn Productivity
Moderate IncreaseIn Productivity
No Significant EffectOn Productivity
Decrease inProductivity
Cohesiveness
Alig
nm
en
t o
f g
rou
p a
nd
o
rgan
izat
ion
al g
oa
ls
High Low
Cohesiveness-Productivity Relationship
High
Low
High performing team has…
Clear, elevating goals Results-driven structure Competent team members Unified commitments Collaborative climate Standards of excellence External support and
recognition Principled leadership
For effective teamwork…
Be realistic and prepared Appropriate individual workload Clear expectations Communication of short/long-term goals Enthusiasm builds commitment Confidence in the team Open-minded and mutual respect Spirit of Cooperation is must Learn key skills to be a good team player
We are Team Leaders
MODEL the behavior you want to see
CONNECT with the people you lead
INVOLVE them wherever you can
Concluding thought
"We've developed an incredibly talented team of people running our major businesses, and, perhaps more important, there's a healthy sense of collegiality, mutual trust, and respect for performance that pervades this organization.”
Jack Welch, Former CEO of General Electric
things we learned together3
Basanta Raj SigdelNepal Administrative Staff CollegeCell 9841310840, Email: [email protected]