Group 6- Yamaha

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    GROUP 6

    TANVI AGGARWAL 4

    SEEMANT GUPTA 16

    SHEENA JAIN 18

    NAYANA NAYAK 31

    AMI PAREKH 33

    KAUSTUBH TIKKAM 55

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    SHOPPER SEGMENTS AND PATH TO

    PURCHASE

    1. Ambience Seeker

    Customers like to move around the

    showroom and see the different displays of

    bikes.

    A bike simulator would add to the ambience

    to the showroom

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    2. Variety Seeker

    Yamaha FZ 16, FZ S, SZ R, Fazer ,R 15 aresimilar bikes150 cc.

    7 Scooteys being launched next year.

    Customers try each and do not come with afixed mind

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    3. Involved

    Post purchase communication is important.

    Two wheeler segment is a high involvementcategory.

    People gather information about the specs

    and take test drives before making thepurchase decision.

    Comparisons between diff brands.

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    4. Consultative

    Accompanying person such as friend orrelative who already owns a bike.

    Feedback about the bike.

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    5. Inquirer

    Initial stage of inquiry regarding the different

    models.

    Brochures of the different bikes for specs.

    6. Familiar

    Background research of the different models Interact and form a relationship with the sales

    rep for discounts and information.

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    7. Brand Conscious

    Yamaha is priced higher than the Indian

    counterparts such as Hero and Bajaj due to its

    high brand value.

    8. Quality Conscious

    Established brand known for good quality andstylish designs.

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    Showrooms 400sq ft to 1000sq ft

    60% to 70% space kept for bikes inside and

    bikes meant for the delivery on the same day

    are parked outside.

    High Involvement CategoryConceptual

    Model.

    PtoP is from the bikes to the counter.

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    Shopper experience activities

    Bike simulators

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    In store visual merchandising

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    In store visual merchandising

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    In store visual merchandising

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    In store visual merchandising

    LED TVSbike races

    Customization

    Personalized stickers

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    Shopper experience activities

    Launch of FZ S in Nepal

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    Yamaha Mania

    Yamaha Mania focuses on:

    Enhancing the Bike Fever through:

    An opportunity of a video-game parlor indulgence.

    Participants are required to:

    Mount the displayed motorcycles.

    ( Two motorcycles would be located in the same arena)

    The rider of each motorcycle to:

    Compete on gathering maximum points in Shooting Valley.

    Winners to be awarded with discounts on purchase of a Yamaha Bike.

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    Financial Planning

    Expenses: Cost

    Rental charges

    (For a 200sq. Ft. space in Neptune mall)

    ( 5 malls )

    Rs. 250 sq. ft.

    (Rs. 50,000)

    Printer (personalized stickers) Rs 5,000

    Bike simulator Rs. 6,00,000

    LED TVS (2 no.s ) Rs. 70,000

    4 Yamaha Bikes Rs. 80,000 each

    Yamaha Stunt Show Rs. 3,00,000

    Total Rs 14,45,000

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    Template For Measuring Success

    Gauging Customer Feedback

    before the events start is a critical

    factor to achieve success.

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    Bike Simulator

    Increase in customer walk-ins Monthly

    No. Of persons trying it

    No. Of bookings immediately after the simulator has been tried

    No. Of bookings of the model tried on the simulator

    Increase in sales

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    In store VM monthly no.

    No. of customers entering the store

    No. of customers entering the store after the new VM

    Increase in customer walkin

    Increase in bike sales

    Increase in accessories sales

    Number of customers opting for personalized stickers

    %ge of customers who opted for personal stickers

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    Yamaha Stunt Show

    No . of people who attended the show

    No. Of registerations

    No. Of people who took a test ride

    No . Of conversions of these people

    No. Of customer walkins in the week preeceding the show

    Increase in customer walkins

    increase in sales

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    Yamaha Mania Monthly

    Customer Walk-ins (In numbers)

    Registrations for Yamaha Mania

    No. of actual participants in Yamaha

    Mania

    Ease of Yamaha Bike Usage

    No. of conversions

    No. of participants displaying interest in

    Yamaha Bikes post-event

    Increase in sales: (Pre-Event vs. Post-

    Event)

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    Feedback form

    What does the term Bike Event signify to you?

    Speed

    Energy

    Race Have you been an active participant of Bike Promotions and Mock Test-

    Drives in malls?

    Yes

    No

    Would you be interested in purchasing a Bike promoted well in the mall?

    Yes

    No

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    Feedback form

    Do test-drives of expensive Bikes in-store motivate you make a purchase?

    Yes

    No

    Any suggestions that you would like to give us for Bike Promotions? Develop a video game setting with the Bike event

    Trainers to help learn riding

    In-store Bike competitions

    Neutral

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