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Page 1: GRI Sustainability Report 2010

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Paper, Planesand PeopleGlobal Reporting Initiative

Sustainability Report2009/10

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2  Global Reporting Initiative Sustainability Report 2009/10

Although small, GRI does make impacts.

 The aim o this report is to show GRI’s direct im-

pacts by outlining its sustainability perormance.

 This report also sets out goals, showing GRI’s com-mitment to improving sustainability perormance

through the reporting process.

VisionA sustainable global economy where organiza-

tions manage their economic, environmental,

social and governance perormance and impacts

responsibly and report transparently.

Mission To make sustainability reporting standard

practice by providing guidance and support to

organizations.

 T

here is a global network o some 30,000

people who are the oundation o GRI;

their expert input helps to develop

and promote GRI’s reporting guidance,and drives GRI’s vision o a sustainable global

economy. In bringing this network together and

enabling communications between its various

groups, GRI produces waste and carbon emissions

through its use o paper and planes. And GRI’s

impact on people – primarily employees but

also members o its governance bodies and

participants in the many working groups and

consultation processes – is an important one.

GRI is an international organization

headquartered in Amsterdam, The Netherlands.

GRI has big indirect impacts on sustainability

through other organizations. With an oce o 52

sta, its direct impacts on the world are minimal.

Paper, planes and people. Three things that are important to the ongoing

success o the Global Reporting Initiative (GRI), while being the main

contributors to its economic, environmental and social impacts.

This is a sustainability

story of small impactswith big outcomes.

GRI:

2.8

4.8

G R I S e c r e t a r i a t s t a f f   The GRI Standard

Disclosure and

Perormance

Indicator

reerences or thetext in this report

are given in the

page margins.

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Paper, Planes and People 1

GRI:

1.1

1.2

Ernst Ligteringen

Chie Executive

Global Reporting Initiative

GRI’s biggest impact is helping more

organizations to report and thereby

help change their sustainability

perormance. It is a dicult impact to

measure, but it is the most signicant or GRI.

GRI relies on a large worldwide multi-

stakeholder network to support its mission and to

develop the Sustainability Reporting Framework:

GRI is committed to continuously improving and

increasing the use o its Reporting Guidelines.

 This multi-stakeholder process is key to ensuring

that the Framework meets the needs o all

organizations around the world.

In working with this large worldwide

network, GRI has sustainability impacts in

three main areas: people (employees), paper

(publications and communications), and planes

(travel to events and meetings).

During the 2009/10 reporting period GRI

continued to work according to three strategic

objectives, as determined in its 2008-12 business

development plan. These are:

• Continuously improve the Sustainability

Reporting Framework, which is widely used

around the world

• Increase the value o GRI-based sustainability

reporting or businesses and other

organizations

Dear Stakeholder,

Welcome to the Global Reporting Initiative

(GRI)’s Sustainability Report 2009/10.

As sustainability continues to become a

more pressing topic or companies and

other organizations worldwide, GRI has

been working to support all organizations

in their eorts to be transparent abouttheir sustainability perormance. In its

eorts, GRI has its own impacts on the

world – socially, environmentally and

economically.

• Increase the value o reporting or

stakeholders, readers, and users o inormation

 The Board o Directors also identied threepriorities or GRI in this reporting period:

• Increased capacity or advocacy

• Regional network expansion

• Increased attention ocused on nancial

market actors

 The 2010 Conerence was a major highlight

o the reporting period, and had a signicant

impact on GRI’s sustainability perormance in

2009/10. In last year’s sustainability report, I

invited stakeholders to come and visit GRI – in

2010 you did just that, in scores. The Conerenceattracted 1,200 delegates rom 77 countries

around the world, providing an excellent

opportunity or GRI’s network to meet and drive

the sustainability reporting agenda.

At the Conerence, GRI announced two key

propositions:

• By 2015, all large and medium-size companies

in OECD countries and large emerging

economies should be required to report on

their Environmental, Social and Governance

(ESG) perormance and, i they do not do so, toexplain why

Strategy and Analysis

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2  Global Reporting Initiative Sustainability Report 2009/10

and embed environmental criteria in GRI’s

choices or printed publications. Paper continues

to be used in day-to-day operations and or

publications, and 92 percent is now made rom

recycled materials. Clear environmental criteria

have been established to guide sta when

outsourcing the printing o publications. General

improvements in procurement were identied as

a target in 2008/09; a new procurement policy was

drated in this reporting period.

 The GRI Secretariat moved oce location in

2008/09, and the new space has eective energy

saving systems in place. GRI sta are key to

limiting GRI’s environmental impact: sta switch

o electrical equipment outside oce hours and,

where possible, energy-saving light bulbs are

used in the oces. GRI aims to improve its data

collection with regards to the oce space in the

next reporting year.

Arguably, GRI’s biggest direct impact is

on people: it has a signicant eect on sta,

governance bodies and the network. The

geographical diversity o sta and Working Groups

is an important aim. Last year’s report indicated

that GRI needed to update its social management

systems, which has been worked on in thisreporting period. A new statement was added to

the clause in the Deed o Incorporation relating to

composition o the Stakeholder Council to ensure

geographical diversity. Geographical and gender

composition in the Secretariat remained as diverse

as previous years but improving the gender

balance on GRI’s Board is a specic objective the

Board seeks to achieve over the coming years.

A decision has been made that GRI’s Governance

Nominating Committee should specically actor

in the need to improve the gender balance on theBoard.

• By 2020, there should

be a generally accepted

and applied international

standard which would

eectively integrate

nancial and ESG reporting

by all organizations.

 There was clear support

or the propositions rom theGRI network, and or a third

suggestion: to develop a new,

more robust generation o the

GRI Guidelines, G4.

When it comes to the

trends in sustainability

reporting, the story is a

good one: there has been an

increase every year since GRI was established,

and this year was no exception. GRI keeps track 

o reports based on the Guidelines, in the GRI

Reports List. In 2009 there were 1,397 GRI reports

on the Reports List, an increase o 29 percent on

the 2008 gure o 1,082 reports. This growth trend

continued in 2010.

For more inormation on GRI’s activities in

2009/10, you can read GRI’s Year in Review:

www.globalreporting.org/GRIsOwnReports

A result o the increased interest in

sustainability reporting, and the increased

involvement o experts connected to GRI’s

network, is that GRI’s impacts on the world also

increased. However, GRI was well prepared to

monitor and assess its perormance and now has

more robust tracking and reporting systems in

place.

GRI preers to convene meetings using virtual

means when possible. But ace-to-ace contact is

indispensible or GRI to interact eectively; travel

by plane and train is essential or its work.

GRI made encouraging progress towards the

sustainability targets set in its last report, taking

steps to improve environmental management

processes, particularly with regard to oce

practice. GRI noted the need or a stricter

greenhouse gas monitoring or tracking system

or the GRI related travel undertaken by people

in the network. The Travel Policy was amended in

2009/10: Sta must ll in details about their travel

beore being able to submit expense claims and

compensation days. This is helping the Secretariat

monitor its travel-related emissions.

Another strong perormance against goal or

environmental management has been in paper

use. The aim o the environmental management

process was to reduce paper use, increase the

amount o paper made rom recycled materials,

GRI’s sustainability goals or 2010/11

O f f s e t b u s i n e s s t r a v e l c a r b o n d i o x i d e e m i s s i o n s

P r o v i d e m o r e p r e c i s e a n d c o m p a r a b l e d a t a o n

e n e r g y c o n s u m p t i o n

C o m p l e t e a n d i m p l e m e n t t h e s u s t a i n a b l e

p r o c u r e m e n t p o l i c y

F i n a l i z e t h e s u s t a i n a b i l i t y , e n v i r o n m e n t a l ,

d i v e r s i t y a n d h u m a n r e s o u r c e s p o l i c i e s

D e v e l o p a m o r e r o b u s t G R I P e r f o r m a n c e

M a n a g e m e n t m e t h o d o l o g y a n d s u p p o r t i n g t o o l s

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Paper, Planes and People 3

GoalsIn the next ew years GRI will ace some big

challenges. Sustainability is becoming imperative

or lie on the planet, with immediate relevance

or business, markets and society. Sustainability

reporting is a tool to help organizations manage

their sustainability perormance. GRI aims or

sustainability reporting to be a mainstream

activity, and so its reporting guidance must berobust and t or purpose.

For this reason, the next generation o 

Guidelines – G4 – is in development. This will

be a two year process, involving many experts

connected to the GRI network, and is intended to

increase GRI’s sustainability impacts signicantly.

With new sta at the Secretariat, a previous

lack o management transparency needs to

be addressed. The need or a ormal body

representing the interests o employees, and or

increased sta-management consultation, wasidentied. An increase in the number o Working

Group meetings, and documents to print, will

challenge GRI to keep greenhouse gas emissions

and paper use as low as possible.

Carbon emissions were oset or GRI’s

2010 Conerence, and the challenge now is

to perorm even better – to reduce and oset

the environmental impacts o all sta business

travel, select partners and suppliers careully, and

make use o digital technology to reduce travel

requirements. For 2010/11, GRI has set a clear

goal: To oset business travel carbon dioxide

emissions.

 The number o expert contributors to

the global network will also grow in the next

reporting year, with the launch o GRI’s Focal Point

USA and more regional network activities in the

pipeline. Regional events are likely to increase in

number and technology will continue to play an

important role in ensuring impacts o these events

is limited, or example by holding webinars or the

global audience.

All o these plans will help GRI work towards

its vision o a sustainable global economy, and

ulll its mission to mainstream sustainability

reporting by providing an optimal Framework to

promote organizational transparency.

 The G3 Guidelines were used to prepare this

A level report. We did not use GRI’s NGO Sector

Supplement – a brand new resource – nor was this

report assured due to budgetary constraints. But

we are currently engaged with stakeholders to

assess the needs o the next report and aim to use

assurance.I hope this Sustainability Report 2009/10

helps you to understand GRI’s sustainability

perormance, and its work to improve its own

environmental, social and economic impacts.

Should you wish to give your eedback about

this report, or i you have any questions, please

contact GRI: at [email protected].

GRI:

3.4

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4  Global Reporting Initiative Sustainability Report 2009/10

GRI:

2.1

2.2

2.6

2.5

2.7

3.1

3.2

3.34.1

G

RI acilitates and promotes

sustainability reporting by all

organizations. GRI produces a

comprehensive Sustainability

Reporting Framework that is widely used aroundthe world to enable greater organizational

transparency. The Framework, including the

Reporting Guidelines, sets out the Principles and

Indicators organizations can use to measure and

report their economic, environmental, and social

perormance. GRI is committed to continuously

improving and increasing the use o the

Guidelines, which are reely available to the public.

GRI is a stichting – in Dutch, a non-prot

oundation. GRI has multi-stakeholder governance

bodies – the Board o Directors, Stakeholder

Council (SC) and Technical Advisory Committee

(TAC).

In this reporting period, our Focal Points

– regional GRI oces – were active in Australia,

Brazil, China and India.

As a network-based organization,

experts, practitioners and other reporting and

sustainability proessionals and organizations are

involved in GRI’s work and activity. GRI’s global

network includes Organizational Stakeholders –

core supporters – Training Partners, several multi-

stakeholder Working Groups and some 30,000

people rom dierent sectors and constituencies.

GRI enjoys strategic partnerships with the

Organisation or Economic Cooperation and

Development, United Nations Environment

Programme, the United Nations Global Compact,

and many others. The skills and knowledge o experts

connected to this network inorm many o GRI’s

projects, including the development o GRI’s

Reporting Framework. Diverse international

working groups, stakeholder engagement,

and due process - including Public Comment

Periods - ensure the Framework is suitable or all

organizations.

GRI’s products and services are provided

through in-house and outsourced processes.

SUSTAINABILITY REPORTING

FRAMEWORK: Available as a ree public good,

with its Guidelines available in 24 languages, the

Framework’s technical guidance takes the orm

o downloadable and hardcopy publications.

 The Framework is divided into complimentary

sections; the Sustainability Reporting Guidelines,

individual Sector Supplements and individual

 Technical Protocols. Their design and layout

is outsourced to graphic designers. Hardcopy

publications are printed by external suppliers

who specialize in environmentally-aware printing.

GRI aims to reduce the amount o hardcopy

publishing it creates; or example, there are no

Who we are…

and what we do Transparency through

reporting on economic,

environmental, social

and governance issues

drives the sustainability o 

individual organizationsand, ultimately, the global

economy.

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Paper, Planes and People 5

GRI:

4.12

NETWORK/PROGRAM CREATION ANDMANAGEMENT: GRI has created, and manages,

several networks and groups, which can be

operated in-house and involve the participation

o external stakeholders. These include the

Organizational Stakeholder Program, the Global

Action Network or Transparency in the Supply

Chain, CTPs, regional networks in Focal Point

countries, advisory groups and Working Groups

or Framework development.

PERSONAL APPEARANCES ANDPRESENTATIONS: To increase awareness

o sustainability reporting GRI sta, oten

managers and executives, make presentations

on sustainability reporting at selected events.

GRI seeks or transportation and accommodation

costs to be covered by the external event

organizers.

WEBSITE: GRI’s website is managed and

maintained internally; two external providers

supported the website’s application and

engineering elements during the reporting

period.

CONFERENCES: GRI held conerences in 2006,

2008 and 2010. Conerence content is developed

in several ways; internally, with network partners

and participants, and by guest speakers.

Design and printing o promotional material is

outsourced. Conerence premises, technology,

and catering are externally sourced and procured

on a commercial basis.

current plans to make its next generation o 

Sustainability Reporting Guidelines available as a

hardcopy.

 The guidance in the Framework is

developed using multi-stakeholder consultation,

a distinctive in-house/outsourced process. GRI

sta convene a theoretical space or external

Working Groups to discuss and develop the

sustainability reporting guidance. Working Group

members are based throughout the world and

usually collaborate remotely, using electronic

and telecoms communication. Public Comment

Periods enable more stakeholders to contribute to

the Framework’s development. GRI’s governance

bodies also contribute to, and vote on, the

Framework content.

Where possible, GRI’s Guidelines reerence

generally accepted norms and standards;

examples include reerencing the United 

Nations Universal Declaration of Human Rights

and its Protocols and the International LabourOrganization’s Declaration on Fundamental 

Principles and Rights at Work  to inorm its guidance

on human rights and labor practices reporting.

SUSTAINABILITY-THEMED

PUBLICATIONS: GRI has published more

than 20 sustainability related supplementary

publications, divided into categories such as

Research & Development, Learning, and Tools

publications. They are developed similarly to the

Framework, and sometimes in partnership withallied organizations such as the Carbon Disclosure

Project and International Organization or

Standardization. Their graphic design and printing

is outsourced. As mentioned, GRI aims to reduce

its production o hardcopy material.

TRAINING: GRI’s training provision is developed

in-house and outsourced in practice, with a

network o Certied Training Partners (CTP)

worldwide; CTPs are usually organizations who

specialize in the sustainability eld.

BRANDED SERVICES: GRI has two main

branded services or reporters and sotware

providers; Application Level Checks or

sustainability reports, and Certied Sotware and

 Tools or content checks o sotware tools. Both

services are developed and operated in-house.

REPORT PROFILING: GRI has two services

or announcing reports; Featured Reports or GRI

reports and the GRI Reports List, which also serves

as GRI’s main data collection tool or capturing GRIreports data.

G R I ‘ T r a i n i n g o f T r a i n e r s ’ e v e n t c o n d u c t e d a t H o r t u s b o t a n i c a l g a r d e n

i n A m s t e r d a m

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6  Global Reporting Initiative Sustainability Report 2009/10

GRI:

3.5

3.6

This report: what’s

inside?Paper, Planes and People is GRI’s th sustainability report. The report reers

to the perormance or the nancial year 2009/10. For GRI, the nancial

year runs rom 1 July to 30 June. GRI’s ourth sustainability report was

issued in October 2010 and covered the nancial year 2008/09. GRI aims

to report on its sustainability perormance annually, synchronized with its

nancial year.

In September 2009, GRI established a

permanent Sustainability Management

and Reporting Team (SMART). This team

has been tasked with overseeing the

management o the GRI Secretariat’s ongoing

sustainability impacts and producing an annual

GRI sustainability report. SMART consists o sta 

members rom dierent departments within the

Secretariat.

For earlier reports, a consultation process

carried out according to the Guidelines and the

GRI Learning Publication The GRI sustainability 

reporting cycle: A handbook for small and not-so-

small organizations identied material issues.

Following internal discussion, it was decided that

the same issues remained material or GRI in this

reporting period. Thereore, this GRI report will

ocus on the same disclosures and will remain

within the same boundaries as GRI’s previousthree sustainability reports.

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Paper, Planes and People 7

reporters reerencing GRI’s guidance ocially and

unocially, mean that capturing the ull impact

o the Framework as a product is problematic.

In order to improve its understanding o the

Framework’s reach and product responsibility, GRI

will continue to expand its data collection and

analysis work, and encourage the interaction and

eedback o all those using its guidance.

 This report covers the perormance o GRI’smain operations in Amsterdam, the Netherlands,

but does not include data rom the our Focal

Points operating during the reporting period

in Australia, Brazil, China and India. These are

mostly one-person operations and, in many cases,

the sta are unded by and work rom other

organizations.  These actors inuence the scope o 

this report.

Subsidiaries and

comparabilityGRI has no subsidiaries. The operations o 

GRI’s governance bodies (the SC, TAC and the

Board) are included and declared on the same

basis as those or the Secretariat. The impacts o 

other, non-GRI activities carried out by individual

members o the governance bodies are not

considered in this report.

RestatementsSome inormation – particularly with regard

to organizational prole – does not change everyyear. Some inormation in this report is re-stated

rom previous reports.

 The eect o these re-statements is minimal

or negligible – they are disclosures o unchanged

inormation. GRI presents re-statements or

various reasons. GRI’s reporting cycle is a learning

process, with SMART improving and rening

its data collection and presentation; dierent

areas o the report are improved incrementally.

Since its publication, the G3 Checklist - GRI’s own

resource - has enhanced its reporting and ocusedattention on areas requiring improvement or a

new approach.

 There are also limits on GRI’s internal capacity

or data collection and interpretation. GRI does

not have a dedicated sustainability or auditing

department, and so must be selective in its eorts

to initiate new and dierent disclosures.

 The most important material aspects

identied or this report are:

• Materials

• Energy

• Emissions, Efuents and Waste

• Products and Services

• Compliance

•  Transport

• Employment

• Labor/Management Relations

•  Training and Education

• Diversity and Equal Opportunity

• Public Policy

GRI is developing a new stakeholder

consultation process to assist its review o 

material Indicator topics. This is planned to be

implemented or the next report.

As or the previous reports, it was decided that

this report should include:

• Impacts o the Secretariat’s operations

• Impacts o the travel activities o the Board

o Directors (Board), Technical Advisory

Committee (TAC) and Stakeholder Council (SC)

members which are directly related to GRI, and

those o the ad hoc Working Groups convened

to develop Framework content such as the

Reporting Guidelines and Sector Supplements

LimitationsGRI provides technical reporting guidance

to organizations and encourages a exible,

innovative and voluntary use o its Framework.

While the use o its Framework by all

organizations is encouraged, the preparation and

publication o reports based on the Framework is

the responsibility o those producing them.

GRI tracks the use o its reports, mostly

through the data collected by its Report Services

team, Data Partners worldwide, and through

its Learning, and Research and Development

publications. Publications are oten developed

with external partners, such as the United

Nations Global Compact and the International

Organization or Standardization, and can

capture some o the varied uses o reporting

and its outcomes on strategy, operations and

perormance.

But the widespread voluntary use o GRI’s

Framework, and the increasing number o 

GRI:

2.5

3.5

3.6

3.7

3.8

3.104.17

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8  Global Reporting Initiative Sustainability Report 2009/10

GRI:

EN26

This was a Conference

year

and Angela Cropper, Assistant Secretary-Generaland Deputy Executive Director, UNEP. Such

high-prole support showed the importance

o sustainability on the global agenda. With an

exciting and engaging program, the Conerence

attracted more than 1200 people rom around the

world, all o them using products, eating ood and

producing waste.

 There was no bottled water or plastic utensils

at the Conerence, and paper waste was separated

and recycled. Organic ood was served and the

venue, Amsterdam RAI, has its own sustainability

policy: http://www.rai.nl/en/rai/mvo/Pages/

deault.aspx.

60 sessions…

1209 participants

rom

77 countries…

100 pieces

o mediacoverage…

1500 tweets…

you’d expect a

spike in GRI’s

use o paper and

planes.

GRI’s Global Conerence on Transparency

and Sustainability is a unique event,

gathering experts and practitioners

connected to GRI’s network to debate

the latest and most important developments in

sustainability reporting, and reach consensus

on the best routes or progress. The Conerence

created signicant impacts in this reporting

period, revealed and illustrated by statistics. The

Conerence had a big eect on GRI’s printingand paper use, as did the increase in sta at the

Secretariat. The biggest direct impact was on

travel-related emissions, as a result o bringing

together speakers and many others in the

international GRI network.

A diverse array o speakers brought their

value to the Conerence. Among others they

included: HRH Prince o Wales (attending

virtually), Georg Kell, Executive Director, UN

Global Compact, Kumi Naidoo, Executive Director,

Greenpeace International, Christine Loh, CEO,Civic Exchange, Barbara Kux, Chie Sustainability

Ocer, Siemens AG, Hans Wijers, CEO, AkzoNobel

GRI Global Conference

CO2

in tonnes Paper (recycled)

2008 Conference

2010 Conference

586.63

773.3

1303

1550

 

I n d i a n D e l e g a t i o n a t G R I 2 0 1 0 C o n f e r e n c e i n A m s t e r d a m

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Paper, Planes and People 9

Climate Neutral Group (CNG) credits

helped limit the impacts o the Conerence. CNG

helped GRI to build in oset costs or the whole

event, including participants’ air, train and car

travel, indirect energy use at the venue, and

accommodation or participants. GRI bought

1,546,65 Gold Standard Equivalent credits that

were granted to the Landll Gas Project in Turkey.

 The printed conerence materialthat accounted or so much o GRI’s paper

consumption in 2009/10 was 100 percent

recyclable. With an increase in attendance o more

than 20 percent, GRI used 16 percent more paper

or the 2010 Conerence compared to the previous

Conerence.

GRI plans a global conerence every two

to three years. The next one is scheduled or

early 2013, and GRI hopes to continue to limit its

conerence-related sustainability impacts with

some goals or the Conerence including using a

sustainable venue, recycled paper, and limiting

travel-related emissions.

G e o r g K e l l , U N G C a n d E r n s t L i g t e r i n g e n , G R I

 “ G R I h a d a s o l i d

b a s i c a p p r o a c h t o

 “ g r e e n i n g ” t h e i r

2 0 1 0 c o n f e r e n c e .

L o o k i n g t o

t h e f u t u r e , I

c h a l l e n g e G R I

t o h a v e a m o r e

s t r a t e g i c a n d

h o l i s t i c a p p r o a c h ,

a n d t o i n c r e a s e

p e r f o r m a n c e

a c r o s s a l l

t h r e e a r e a s o f  

s u s t a i n a b i l i t y .

G R I s h o u l d b e

d e m o n s t r a t i n g

h o w

s u s t a i n a b i l i t yc a n a n d s h o u l d

b e u s e d t o

i m p r o v e t h e

e v e n t e x p e r i e n c e

a n d r e t u r n o n

i n v e s t m e n t f o r

t h e S e c r e t a r i a t

a n d a l l

p a r t i c i p a n t s . ”  

Guy Bigwood,Sustainability Director,

MCI Group (GRI

Organizational

Stakeholder) and

President,

Green Meeting Industry

Council

For more inormation on the conerence, visit www. http://amsterdamgriconerence.org/

B a r b a r a K u x , C h i e f S u s t a i n a b i l i t y O f f i c e r ,

S i e m e n s A G

Conerencerelated emissions

Activity/ Emission 2007/08 2009/10

GHG or

CO2 Only

Amount tonnes

CO2 oset

 Total % o 

emissions oset

Amount tonnes

CO2 oset

 Total % o 

emissions oset

Air travel 586.63 100% 706.725 100%

Other travel 4.835 100% 2.475 100%

Venue 49.38 100% 40 100%

Overnight accommodation 17.395 100% 23.71 100%

Paper Usage 2.925 100% 0.415 100%

 Total 661.165 100% 773.325 100%

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1 0  Global Reporting Initiative Sustainability Report 2009/10

In 2009/10, the Secretariat had limited

sustainability impacts. Its host city Amsterdam

is renowned or its sustainability credentials.

GRI is headquartered in a shared privately-

owned building; the other main tenant is the City

o Amsterdam’s nance department. The owner

takes responsibility or many o the building’s

environmental impacts.

GRI operates in a one-oor oce o 52

employees; its environmental impacts are limited.GRI moved to a new oce in early 2009, and the

building has eective energy-saving systems in

place, like movement sensitive lighting, using

energy-saving light bulbs where possible. The

building’s energy bill or communal areas like

the bicycle parking bay, lobby and stairways is

divided proportionately among the occupants.

 The heating system is partially regulated by the

owner, and has a thermostat that only provides

heating during oce hours. Sta help reduce GRI’s

impacts by switching o all equipment outside

work hours.

Indirect greenhouse gas emissions decreased

slightly in this reporting period; GRI’s current

building is more energy ecient than the

last.

GRI has no vehicle eet; its only direct

emissions are oce waste. Paper, printer

cartridges, and electronic equipment disposal are

all recycled; sanitary water is processed through

the municipal water system.

GRI’s signicant indirect emissions are the

result o sta travel. But that’s about planes – and

planes come later.

Paper, Planes and

PeopleGRI is a relatively small organization with a big reach. Mostly, GRI is a

big communicator. This communication takes many orms; reporting

guidance, events and personal appearances, publications, training,

and sharing ideas with its network and media. GRI’s big impacts are

about paper, planes and people.

 The Secretariat’s use o input materials ismainly related to paper and publishing. Oce

print outs, and Framework, promotional, Research

and Development, and Learning publications, all

use 100 percent recycled paper.

Employees are made aware o their personal

printing totals and there are targets to meet.

 There is an internal project to engage sta in

identiying sustainable and unsustainable oce

practices, and so improve perormance. The

main improvement in this reporting year has

been hitting the gure o 92 percent o recycled

materials in communications products, an

increase rom 79 percent last reporting period.

GRI:

EN2

EN4

EN16

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Paper, Planes and People 1 1

GRI:

EN2

EN26

EN28

EC6

GRI did not

incur any nes or

non-monetary

sanctions

or non-

compliance with

environmental

laws and

regulations. This

reporting year,

GRI developed a

tool or trackingsta travel and

calculating the resulting CO2

emissions. Sta 

participate in this process; they must ll in details

about their travel beore submitting expense

claims. Eective data collection makes it easier to

set uture targets or carbon ootprint reduction,

and the process raises sta awareness.

Most employees used bikes

to get to work. But more o that later – bikes are

about people. And GRI people can use a lot o 

planes.

Paper usage was monitored by reviewing

the quantities bought rom suppliers. For oce

printing, computers deaulted to print in black and

white, and double sided. Used paper went into

bins or the City o Amsterdam recycling service.

GRI’s procurement policy reached completion

during the reporting year. It has many implications

or GRI’s sustainability perormance. These include

developing stronger relationships with local

suppliers oering recycled products. GRI already

uses a printing provider who osets 100 percent

o their printing-related GHG emissions, and does

not use chemicals that cause Isopropryl emissions.

Better still, GRI’s Guidelines can be downloaded

electronically.

In many o GRI’s management processes, the

Operations department is responsible or policy

development and ensuring the implementation

o internal processes. SMART, the newly ormed

sustainability team, can now assist.

 “ G R I h a s a p o l i c y t o m o n i t o r a n d

h i g h l i g h t p e r s o n a l p r i n t i n g t o t a l s .

T h i s h a s r e a l l y h e l p e d m e r e d u c e

m y o w n p r i n t i n g a n d b e a w a r e o f  

u n n e c e s s a r y p r i n t i n g i n g e n e r a l .

N o w I t r y t o r e a d m o r e d o c u m e n t s

e l e c t r o n i c a l l y . “  Letshani Ndlovu, Organizational Stakeholder

Program Ocer

Percentage o materials used that are recycled input materials

EN21 2007/08 2008/09 2009/10

 Total Paper (kg) 5,873.00 4,738.00 5,820.66

Recycled Paper (kg) 3,514.00 3,733.89 5,400.26

Recycled Paper (%) 60.00 78.81 92.78

1 Data reported is based on invoices rom relevant vendors that relate to orders placed by GRI

“ I l o v e r i d i n g m y b i c y c l e t o w o r k !

I t i s a w o n d e r f u l w a y t o c o m m u t e

t o t h e o f f i c e e a c h d a y a n d I k n o wI ’ m n o t h a r m i n g t h e p l a n e t d o i n g

i t ! ”  Crystal Craword, Senior Coordinator,

Communications

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1 2  Global Reporting Initiative Sustainability Report 2009/10

GRI:

EN17

EN18

EN29

EN26

EC7

LA1

LA14

In 2009/10, emissions rom sta air travel

decreased by 13.3 percent. This is due to initiatives

like using Webex and Skype to reduce the need

or in-person meetings.

Working Group members book their own

travel and le a reimbursement to GRI. They must

reveal their ight route and seat class. GRI will

seek to record inormation on other methods o 

Working Group travel, like trains and taxis. GRI’scalculation is that o the Greenhouse Gas Protocol

Initiative, converting kilometers traveled into CO2 

emissions.

Most GRI people do not use planes to

commute to the oce, or cars. Secretariat sta 

are reimbursed or public transport costs in

Amsterdam and the Netherlands, to encourage

use o public transport. GRI declined the use o a

communal car parking bay or the same reason. 

31 Secretariat sta cycled to work in 2009/10. 18

took a bus, tram or train. Three walked.

In the reporting year, it was proposed to

extend GRI’s ‘Gold Standard’ Climate Neutral

Group carbon osetting rom Conerence-use

to general Secretariat us, to urther compensate

emissions.

GRI’s Secretariat is about as

diverse as an oce gets in the European Union.

Secretariat sta came rom 20 countries, with an

increase o nine percent rom outside Europe,

in 2009/10. GRI seeks international sta and has

an open border recruitment policy; there is not

a specic ocus on local recruitment, although

our o six members o the senior management

team were Dutch, as were 37 percent o the entire

sta. 25 percent o GRI’s sta came rom outside

Europe. 73 percent o employees were emale;

senior management level was balanced.

GRI also works hard to ensure diversity in

its governance bodies. A statement was added

to the Stakeholder Council clause in the Deed

o Incorporation: “The Board shall also take into

account geographic and regional balance, as

well as gender balance”: Extending this clause

was a goal stated in GRI’s 2007/08 sustainability

report. It was also noted that the gender balance

o GRI’s Board members needed improvement.

Addressing this imbalance was identied as

a priority or the Governance Nominating

Committee.

GRI’s diversity policy states that all people

should have equal employment and advancement

opportunities regardless o sex, age, civil status,

sexual orientation, creed, religion, and national

and ethnic origin. There are no ocial diversity

requirements in GRI’s Deed o Incorporation, but

the stated employment goal in the reporting

period was to continue enhancing diversity in the

Secretariat, which was achieved.

GRI evaluates the salaries o seven dierent

 job levels: Chie Executive, Deputy Chie Executive,

Director, Manager, Coordinator, Assistant and

Intern. The variation o ratio o average emale/

male salaries is within two percent, irrespective o 

gender.

Employment benets were set out in the

Contract o Employment and Personnel Manual

with its supplementary Employee Benets

Schedule.

  “ O n e o f t h e t h i n g s I l o v e a b o u t

w o r k i n g a t G R I i s t h e s h e e r

v a r i e t y o f p e o p l e I g e t t o s p e n d

t i m e w i t h , t h e p l a c e s I g e t

t o h e a r a b o u t , a n d t h e g r e a te x p o s u r e t o n e w a n d d i f f e r e n t

c u l t u r e s a n d l a n g u a g e s . ”  Ara Avakian, Senior Manager, Technology

Solutions

Europe

Asia

North America

South America

Africa

Australia and Oceania

2008/09

2

30

21

2

3

 

2009/10

40 employees 52 employees

2

37

32

1

5

* Nationality o employees is used as criteria or geographic representation.** Data as at 30 June

Geographical representation o employees

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Paper, Planes and People 1  3

GRI:

EC3

EC6

LA2

LA3

LA10

HR2HR4

Overall labor/management relations

strategy was discussed in the reporting year

by the Chairman o the Board, the Audit,

Finance and Remuneration Committee, and the

Executive Management Team; the implications

o the proposed strategy were then shared with

the Chie Executive and HR and other senior

managers, beore aected sta members were

consulted and the changes agreed in writing.

GRI considers many other

workplace human rights issues to be covered

adequately by Dutch law, including Freedom

o Association and Collective Bargaining, ChildLabor, Forced and Compulsory labor, Security

Practices and Indigenous Rights. An Overtime

Compensation Policy and a Harassment policy

are in place; no incidents o discrimination were

reported this or any other reporting year. GRI does

not currently screen its suppliers or human rights

perormance, but the drat Procurement Policy,

which reached completion in the reporting year,

will address this and other sustainability issues

in procurement. GRI uses locally based suppliers

whenever possible, to limit the impacts o goods

transportation.

Sometimes benets or sta are

compensatory. Most o GRI’s international sta 

will not retire in the Netherlands. Secretariat

employees are insured under the national

Pensions Act (AOW), but GRI does not have

a Dutch pension scheme; under Dutch law a

pension scheme applies to all employees. As

compensation, all Secretariat sta receive a six

percent contribution on top o their gross annual

salary, to invest wherever they like.

Other

benets include

a collective

health insurance

package that

signicantly

reduces the

monthly

premium or

employees,

reimbursing50 percent o 

the costs or

the mandatory

health insurance premium. Commuting costs

are reimbursed to a maximum o €150 per

month. Overtime is compensated or sta up

to management level by time in lieu, based on

management approval. Every employee is entitled

to compensation when taking care o a sick 

partner, child or amily member; GRI pays up to

two weeks’ salary per year.

Expats receive additional support; expenses

conorm to Dutch tax regulations, and include

help with relocation, housing and school ee

allowances, and a paid ticket home once a year.

Many people work at GRI as part o a wider

international career. With sta rom 20 countries,

moving on is to be expected; in 2009/10, seven

people moved on to new jobs. GRI aims to give

sta career growth and job satisaction, based on

an annual perormance review.

In 2009/10, the average employee received5.2 hours o external training, which includes First

Aid training.

  “ M o v i n g t o H o l l a n d w a s a h u g e

s t e p f o r m e , b u t I f e l t i t w a s

w o r t h i t f o r m y p e r s o n a l a n d

p r o f e s s i o n a l d e v e l o p m e n t.

G R I w a s a m a z i n g l y s u p p o r t i v e ,

f r o m h e l p i n g m e f i n d s o m e w h e r e

t o l i v e t o s o m e h o w d e - c o d i n g

e n d l e s s o f f i c i a l d o c u m e n t s i n

D u t c h . T h e m o v e w a s s u c c e s s f u l

a n d I c o u l d n ’ t b e h a p p i e r ! ”  Pietro Bertazzi, Manager, Policy and Advocacy

 “ I t c a n b e d i f f i c u l t t o e n g a g e

w i t h m a n a g e m e n t a t G R I a n d

u n d e r s t a n d t h e r a t i o n a l e b e h i n d

s o m e d e c i s i o n s . I t w o u l d b e g r e a t

i f w e c o u l d h a v e s o m e k i n d o f  

e m p l o y e e r e p r e s e n t a t i o n a n d Il o o k f o r w a r d t o s e e i n g h o w t h i s

w i l l b e d e v e l o p e d i n t h e n e x t

year.” Carla Liberatore, Assistant, Deputy Chie 

Executive Oce

 “ I ’ v e w o r k e d a t G R I f o r

f i v e y e a r s . D u e t o p e r s o n a l

c i r c u m s t a n c e s I ’ v e h a d t o m a k e

u s e o f s i g n i f i c a n t c a r e t i m e .

G R I ’s s u p p o r t a n d s y s t e m f o r

c a r e l e a v e h a s b e e n v i t a l . ”  Sam Brooksbank, IT Coordinator

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1 4  Global Reporting Initiative Sustainability Report 2009/10

GRI:

EC1

LA8

PR8

S03

SO4

SO5S08

GRI’s Secretariat is not dangerous to work 

in. Policy and procedure or occupational health

and saety have been rmly in place since the

Secretariat was established, and conorm to Dutchlaw. During the reporting period, two employees

were trained in First Aid procedures, the First Aid

kit and re extinguishers were placed better, and

all new starters inormed o escape routes; the

HR Manager is responsible or awareness-raising

about the latter. There were no serious injuries or

diseases registered at GRI in the reporting year.

Best o all, GRI reduced its sickness absence in the

reporting year by embedding its existing absence

rules and procedures. New oce equipment,

including ergonomic chairs, began to be rolledout in the Secretariat in the reporting period; this

process will continue, with the aim o ensuring

healthy working conditions.

But GRI sta do travel. Air travel is in

principle in the economy class, but to address

the potentially tiring eects o long journeys

and jet lag all travelers are encouraged to take

compensatory respite time. When traveling to

areas where there are endemic diseases, GRI

encourages vaccinations and inoculations,

and reimburses them. GRI also provides travel

insurance to employees that covers worldwide

medical expenses. Education, training and

counseling with regard to serious diseases are all

included in the mandatory governmental health

package.

In terms o the local community where GRI

operates, GRI considers the Aspects o Community

and Anti-competitive behavior to be not material.

Gits to GRI sta are shared communally – by

lottery! – at the Secretariat end o year social

event. GRI does not train its employees with

regard to anti-corruption, but complies with

Dutch law with regard to corruption, and has

never been ned or otherwise censured.

All kinds o institutions and supporters und

GRI. GRI ensures revenue streams are diverse and

rom balanced sources. Yearly totals are increasing;

in 2009/10 GRI received €1, 871, 610 more indonations than it did the previous year. Many

donations came rom government ministries and

agencies, well represented in GRI’s Governmental

Advisory Group. The reporting period’s biggest

donations were rom the Foreign Ministries o 

Sweden, the Netherlands and Norway. But GRI’s

biggest overall donors were Organizational

Stakeholders. They contributed an impressive

€1, 051, 361.

GRI Privacy Policy protects the privacy o 

those who participate in its network and engagewith its website, which helps to ensure that GRI

has never been complained against or breaches

o customer privacy or losses o data, but does not

consider that its product is injurious to customer

health, is labeled poorly or incorrectly, marketed

in a misleading way or not in compliance with

regulations or codes.

GRI engages in public policy development.

Its mission to mainstream sustainability reporting

is supported by the Report or Explain campaign

orum, a convening space or any organizationthat advocates policy relating to sustainability

reporting. GRI also engages with, and seeks

advice rom, government representatives: the

Governmental Advisory Group, ormed in 2008,

advises GRI on an inormal basis.

Although not relevant or this report, GRI

does have plenty to say about community,

corruption, public policy, anti-competitive

behavior and compliance. GRI’s position and

advice on these matters can be ound in the

place where GRI makes its biggest impact o 

all – in its guidance, encouraging transparent

and accountable reporting o sustainability

perormance by all organizations.

S a t u B r a n d t a t G R I h o l i d a y s p a r t y , w i t h a g i f t “ b y l o t t e r y ”

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Paper, Planes and People 1 5

Further InormationWe will be happy to assist you at any i you have

questions or comments:

 The Global Reporting Initiative

P.O. Box 10039

1001 EA Amsterdam

 The Netherlands

+31 (0)20 531 0000

[email protected]

AcknowledgementsContributors to GRI’s sustainability report 2009/10

were:

 The Sustainability and Management Reporting

 Team: Marjella Alma, Tamara Bergkamp,

Crystal Craword, Shivani Rajpal, Amanda Smits,

Elina Sviklina, and Peter Westra.

With urther contributions rom: Ernandes Alves

dos Santos, Marjolein Baghuis, Pietro Bertazzi ,

Sam Brooksbank, Krista Dutrieux, Lucy Goodchild,

Orla Hennessy, Volker Höentsch, Wouter Huizinga,

Monique Hutten, Maggie Lee, Alejandra Maruri,

Letshani Ndlovu, Antoaneta Steanova, Ian van der

Vlugt, and all other GRI sta.

Editor: Jack Boulter

Concept, design and graphics Tuuli Sauren,

INSPIRIT International Communications

G R I ’ s K a t h e r i n e M i l e s ( f a r r i g h t ) a t t h e C S R A s i a S u m m i t 2 0 0 9

G R I ’ s N i k k i M c K e a n - W o o d ( m i d d l e ) a t a G R I I n t r o d u c t o r y Wo r k s h o p i n I n d o n e s i a

GRI:

2.4

3.4

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1 6  Global Reporting Initiative Sustainability Report 2009/10

Application Level A Seldeclared

STANDARD DISCLOSURES PART I: PROFILE DISCLOSURES

1. Strategy and Analysis

Profle

Disclosure

Description Reported Crossreerence/

Direct answer

Reason or

omission

Explanation

1.1 Statement rom the most

senior decision-maker o the

organization.

Fully pg. 1 -3

1.2 Description o key impacts,

risks, and opportunities.

Fully pg. 2-3

2. Organizational Prole

2.1 Name o the organization. Fully pg. 4

2.2 Primary brands, products, and/

or services.

Fully pg. 4-5

2.3 Operational structure o the

organization, including main

divisions, operating companies,

subsidiaries, and joint ventures.

Fully Annex pg. 31-32

2.4 Location o organization’s

headquarters.

Fully pg. 15

2.5 Number o countries where

the organization operates,

and names o countries with

either major operations or that

are specically relevant to the

sustainability issues covered in

the report.

Fully pg. 4

2.6 Nature o ownership and legal

orm.

Fully pg. 4

2.7 Markets served (includinggeographic breakdown,

sectors served, and types o 

customers/beneciaries).

Fully pg.4 & Annex pg.33

2.8 Scale o the reporting

organization.

Fully pg. inside cover, 35, 36,

39, 40

 

2.9 Signicant changes during the

reporting period regarding size,

structure, or ownership.

Fully No signicant changes

2.10 Awards received in the

reporting period.

Fully GRI received no awards

3. Report Parameters

3.1 Reporting period (e.g., scal/

calendar year) or inormationprovided.

Fully pg. 4

3.2 Date o most recent previous

report (i any).

Fully pg. 4

3.3 Reporting cycle (annual,

biennial, etc.)

Fully pg. 4

3.4 Contact point or questions

regarding the report or its

contents.

Fully pg. 15

3.5 Process or dening report

content.

Fully pg. 6-7

3.6 Boundary o the report

(e.g., countries, divisions,

subsidiaries, leased acilities, joint ventures, suppliers). See

GRI Boundary Protocol or

urther guidance.

Fully pg. 6-7

GRI Content Index

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Paper, Planes and People 1  7

Application Level A Seldeclared

STANDARD DISCLOSURES PART I: PROFILE DISCLOSURES

3. Report Parameters

Profle

Disclosure

Description Reported Crossreerence/

Direct answer

Reason or

omission

Explanation

3.7 State any specic limitations

on the scope or boundary o 

the report (see completeness

principle or explanation o 

scope).

Fully pg. 7

3.8 Basis or reporting on joint

ventures, subsidiaries,

leased acilities, outsourced

operations, and other entities

that can signicantly aect

comparability rom period

to period and/or between

organizations.

Fully pg. 7

3.9 Data measurement techniques

and the bases o calculations,

including assumptions

and techniques underlying

estimations applied to the

compilation o the Indicatorsand other inormation in the

report. Explain any decisions

not to apply, or to substantially

diverge rom, the GRI Indicator

Protocols.

Fully The basis o  

calculations and

assumptions are stated

under the respective

Indicators and ollow

the denition o GRIIndicator Protocols.

 

3.10 Explanation o the eect o any

re-statements o inormation

provided in earlier reports,

and the reasons or such

re-statement (e.g.,mergers/

acquisitions, change o 

base years/periods, nature

o business, measurement

methods).

Fully pg. 7

3.11 Signicant changes rom

previous reporting periods

in the scope, boundary, or

measurement methods applied

in the report.

Fully No changes in scope

rom the previous

reporting period.

 

3.12  Table identiying the location

o the Standard Disclosures in

the report.

Fully pg. 16-30

3.13 Policy and current practice

with regard to seeking external

assurance or the report.

Fully This report is an update

to the last report, in

that GRI has decided to

work within the same

report parameters as

or the last our reports. This report is sel-

declared on the basis o 

GRI’s Application Level

Check methodology

but is not externally

assured.

 

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1 8  Global Reporting Initiative Sustainability Report 2009/10

Application Level A Seldeclared

STANDARD DISCLOSURES PART I: PROFILE DISCLOSURES

4. Governance, Commitments, and Engagement

Profle

Disclosure

Description Reported Crossreerence/

Direct answer

Reason or

omission

Explanation

4.1 Governance structure o 

the organization, including

committees under the

highest governance body

responsible or specic tasks,

such as setting strategy or

organizational oversight.

Fully pg. 4 & Annex pg. 32

4.2 Indicate whether the Chair o 

the highest governance body is

also an executive ocer.

Fully The Chair o the highest

governance body is not

executive ocer

 

4.3 For organizations that have a

unitary board structure, state

the number o members o the

highest governance body that

are independent and/or non-

executive members.

Fully As at 30 June 2010,

the Board o Directors

consisted o 14

members, o which 13

are non-executive and

independent directors

and one is the Chie Executive o GRI.

 

4.4 Mechanisms or shareholders

and employees to provide

recommendations or direction

to the highest governance

body.

Fully Annex pg. 31

4.5 Linkage between

compensation or members

o the highest governance

body, senior managers,

and executives (including

departure arrangements), and

the organization’s perormance

(including social andenvironmental perormance).

Fully Annex pg. 31

4.6 Processes in place or the

highest governance body to

ensure conicts o interest are

avoided.

Fully Each Board Member

signs a Conict o 

Interest Policy and

Statement annually

4.7 Process or determining the

qualications and expertise o 

the members o the highest

governance body or guiding

the organization’s strategy on

economic, environmental, and

social topics.

Fully Annex pg. 31

4.8 Internally developed

statements o mission orvalues, codes o conduct,

and principles relevant to

economic, environmental, and

social perormance and the

status o their implementation.

Fully pg. inside cover & 5

4.9 Procedures o the highest

governance body or

overseeing the organization’s

identication and management

o economic, environmental,

and social perormance,

including relevant risks

and opportunities, and

adherence or compliancewith internationally agreed

standards, codes o conduct,

and principles.

Fully Annex pg. 32

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Paper, Planes and People 1 9

Application Level A Seldeclared

STANDARD DISCLOSURES PART I: PROFILE DISCLOSURES

4. Governance, Commitments, and Engagement

Profle

Disclosure

Description Reported Crossreerence/

Direct answer

Reason or

omission

Explanation

4.10 Processes or evaluating the

highest governance body’s

own perormance, particularly

with respect to economic,

environmental, and social

perormance.

Fully Annex pg. 32

4.11 Explanation o whether

and how the precautionary

approach or principle is

addressed by the organization.

Fully The precautionary

principle is an

inherent part o GRI’s

mission, products

and services, in that

they are promoting

greater measurement,

understanding,

transparency and

accountability

or sustainability

perormance.

Indeed, through theGuidelines– GRI’s core

product – GRI prompts

reporting organizations

to explain how

they are addressing

the precautionary

approach or principle.

In terms o addressing

the precautionary

approach within GRI’s

day-to-day operations,

GRI takes action by

implementing its

own sustainability

reporting process,which helps to identiy

risks, opportunities

and impacts. GRI

is continuously

working to improve

its sustainability

perormance, which

encompasses ‘taking

the precautionary

approach’.

4.12 Externally developed

economic, environmental, and

social charters, principles, or

other initiatives to which the

organization subscribes or

endorses.

Fully pg. 5

4.13 Memberships in associations

(such as industry associations)

and/or national/international

advocacy organizations in

which the organization: * Has

positions in governance bodies;

* Participates in projects

or committees; * Provides

substantive unding beyond

routine membership dues; or *

Views membership as strategic.

Fully GRI does not have the

mandate to represent

its stakeholders

through membership.

GRI can only represent

the substantive

outcome o the

stakeholders’ inputs to

the development o the

Reporting Framework 

and its general

experience in the

area o sustainabilityreporting.

 

4.14 List o stakeholder groups

engaged by the organization.

Fully Annex pg. 32-33

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2 0  Global Reporting Initiative Sustainability Report 2009/10

Application Level A Seldeclared

STANDARD DISCLOSURES PART I: PROFILE DISCLOSURES

4. Governance, Commitments, and Engagement

Profle

Disclosure

Description Reported Crossreerence/

Direct answer

Reason or

omission

Explanation

4.15 Basis or identication and

selection o stakeholders with

whom to engage.

Fully Annex pg. 32

4.16 Approaches to stakeholderengagement, including

requency o engagement by

type and by stakeholder group.

Fully Annex pg. 33

4.17 Key topics and concerns that

have been raised through

stakeholder engagement,

and how the organization

has responded to those key

topics and concerns, including

through its reporting.

Fully Pg. 7

STANDARD DISCLOSURES PART II:

DISCLOSURES ON MANAGEMENT APPROACH (DMAS)

G3 DMA Description Reported Crossreerence/Direct answer

Reason oromission

Explanation

DMA EC Disclosure on Management

Approach EC

 

Aspects Economic perormance Fully pg. 13

Market presence Fully pg. 13

Indirect economic impacts Not   Not applicable Due to GRI’s small size

and the nature o its

activities, there are notindirect impacts.

DMA EN Disclosure on Management

Approach EN

 

Aspects Materials Fully pg. 10, 11, 12

Energy Fully pg. 10 & 11

Water Not Not material GRI’s main operations

are conducted rom

a small oce, and

its core business

revolves around

gathering knowledge,

communication and

the development o guidance documents.

As a result, GRI has

a relatively small

environmental impact.

Biodiversity Not Not material GRI’s main operations

are conducted rom

a small oce, and

its core business

revolves around

gathering knowledge,

communication and

the development o 

guidance documents.

As a result, GRI has

a relatively small

environmental impact.

Emissions, efuents and waste Fully pg. 10

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Paper, Planes and People 2 1

Application Level A Seldeclared

STANDARD DISCLOSURES PART II:

DISCLOSURES ON MANAGEMENT APPROACH (DMAS)

G3 DMA Description Reported Crossreerence/

Direct answer

Reason or

omission

Explanation

DMA EN Disclosure on Management

Approach EN

 

Products and services Fully pg. 4, 5 The GRI product and

services do not have a

relevant environmental

impact, except or paper

and traveling.

Compliance Not Not applicable Due to the nature

o the Secretariat’s

operation as a

relatively small oce

based organization,

the establishment

o a management

approach related

to environmental

compliance has so ar

not been considered

necessary.

 Transport Fully pg. 11, 12

Overall Not Not material GRI’s main operations

are conducted rom

a small oce, and

its core business

revolves around

gathering knowledge,

communication and

the development o 

guidance documents.

As a result, GRI has

a relatively small

environmental impact.

DMA LA Disclosure on Management

Approach LA

 

Aspects Employment Fully pg. 12-13

Labor/management relations Fully pg. 13

Occupational health and saety Fully pg. 14

 Training and education Fully pg. 13

Diversity and equal

opportunity

Fully pg. 12

DMA HR Disclosure on Management

Approach HR

 

Aspects Investment and procurement

practices

Fully pg. 11

Non-discrimination Fully pg. 12

Freedom o association and

collective bargaining

Not Not material GRI’s main operations

are conducted

rom a small oce

in Amsterdam and

covered by Dutch law

where this right is

protected.

Child labor Not   Not applicable GRI’s main operations

are conducted rom

a small oce in

Amsterdam, where

no child labor, orced

or compulsory labor,security practices, or

indigenous rights are

involved

Forced and compulsory labour Not   Not applicable

Security practices Not   Not applicable

Indigenous rights Not   Not applicable

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2 2  Global Reporting Initiative Sustainability Report 2009/10

Application Level A Seldeclared

STANDARD DISCLOSURES PART II:

DISCLOSURES ON MANAGEMENT APPROACH (DMAS)

G3 DMA Description Reported Crossreerence/

Direct answer

Reason or

omission

Explanation

DMA SO Disclosure on Management

Approach SO

 

Aspects Community Not pg. 14 Not material GRI deems this Aspect

to be not material given

its small size and nature

o operations.

Corruption Fully pg. 14

Public policy Fully pg. 14

Anti-competitive behavior Not pg. 14 GRI deems this Aspect

to be not material given

its small size and nature

o operations.

Compliance Fully pg. 14

DMA PR Disclosure on Management

Approach PR

 

Aspects Customer health and saety Not   Not material Given the very limited

direct impact o GRI’soutputs and processes.

Product and service labelling Not   Not material Given the very limited

direct impact o GRI’s

outputs and processes.

Marketing communications Not pg. 5 Not material Given the very limited

direct impact o GRI’s

outputs and processes.

Customer privacy Fully pg. 14

Compliance Not   Not material Given the very limited

direct impact o GRI’s

outputs and processes.

  STANDARD DISCLOSURES PART III: PERFORMANCE INDICATORS

Economic

Peror

mance

Indicator

Description Reported Crossreerence/

Direct answer

Reason or

omission

Explanation

Economic perormance

EC1

CORE

Direct economic value

generated and distributed,

including revenues, operating

costs, employee compensation,

donations and other

community investments,

retained earnings, and

payments to capital providersand governments.

Fully pg. 14 & Annex pg. 38

EC2

CORE

Financial implications and

other risks and opportunities

or the organization’s activities

due to climate change.

Fully No signicant nancial

implications were

identied.

 

EC3

CORE

Coverage o the organization’s

dened benet plan

obligations.

Fully Page 13

KEY:

CORE IndicatorCORE

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STANDARD DISCLOSURES PART III: PERFORMANCE INDICATORS

Economic

Peror

mance

Indicator

Description Reported Crossreerence/

Direct answer

Reason or

omission

Explanation

Economic perormance

EC4

CORE

Signicant nancial assistance

received rom government.

Fully Annex pg. 39

Market presence

EC5 Range o ratios o standard

entry level wage compared

to local minimum wage

at signicant locations o 

operation.

Not

EC6

CORE

Policy, practices, and

proportion o spending

on locally-based suppliers

at signicant locations o 

operation.

Fully pg. 13 & Annex 40

EC7

CORE

Procedures or local hiring

and proportion o seniormanagement hired rom the

local community at signicant

locations o operation.

Fully Page 12

Indirect economic impacts

EC8

CORE

Development and impact o 

inrastructure investments and

services provided primarily

or public benet through

commercial, in-kind, or pro

bono engagement.

Not Not applicable This Indicator is

intended or major

public inrastructure

that can have a

noticeable economic or

community impact. This

does not apply to GRI.

EC9 Understanding and describing

signicant indirect economic

impacts, including the extento impacts.

Not   Not material It was not considered

material during

the stakeholderconsultation process

carried out to decide

the scope o this report.

Environmental

Materials

EN1

CORE

Materials used by weight or

volume.

Not Not material As a small oce, GRI

did not consider the

weight and volume

o used material as

generating signicant

environmental impact.

EN2

CORE

Percentage o materials

used that are recycled inputmaterials.

Fully pg. 10, 11 & Annex

pg. 34

 

Energy

EN3

CORE

Direct energy consumption by

primary energy source.

Not Not applicable GRI does not use

primary energy sources.

EN4

CORE

Indirect energy consumption

by primary source.

Partially pg. 10, Annex 34 Not available Currently this data is

held by the company

responsible or the

whole building and not

GRI. To be reported in

2015.

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2 4  Global Reporting Initiative Sustainability Report 2009/10

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STANDARD DISCLOSURES PART III: PERFORMANCE INDICATORS

Environmental

Peror

mance

Indicator

Description Reported Crossreerence/

Direct answer

Reason or

omission

Explanation

Energy

EN5 Energy saved due to

conservation and eciencyimprovements.

Not

EN6 Initiatives to provide energy-

ecient or renewable energy

based products and services,

and reductions in energy

requirements as a result o 

these initiatives.

Not

EN7 Initiatives to reduce indirect

energy consumption and

reductions achieved.

Not

Water

EN8

CORE

 Total water withdrawal by

source.

Not Not material The water source or

GRI’s oce is publicand the total volume

withdrawn does not

represent signicant

environmental impact.

EN9 Water sources signicantly

aected by withdrawal o 

water.

Not

EN10 Percentage and total volume o 

water recycled and reused.

Not

Biodiversity

EN11

CORE

Location and size o land

owned, leased, managed in,

or adjacent to, protected areas

and areas o high biodiversity

value outside protected areas.

Fully GRI does not own

or lease land in or

adjacent to areas o 

high biodiversity.

 

EN12

CORE

Description o signicant

impacts o activities, products,

and services on biodiversity in

protected areas and areas o 

high biodiversity value outside

protected areas.

Fully GRI does not own

or lease land in or

adjacent to areas o 

high biodiversity.

 

EN13 Habitats protected or restored. Not

EN14 Strategies, current actions,

and uture plans or managing

impacts on biodiversity.

Not

EN15 Number o IUCN Red

List species and nationalconservation list species with

habitats in areas aected

by operations, by level o 

extinction risk.

Not

Emissions, euents and waste

EN16

CORE

 Total direct and indirect

greenhouse gas emissions by

weight.

Fully pg. 10 & Annex pg. 34

EN17

CORE

Other relevant indirect

greenhouse gas emissions by

weight.

Fully pg. 12 & Annex pg. 34

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STANDARD DISCLOSURES PART III: PERFORMANCE INDICATORS

Environmental

Peror

mance

Indicator

Description Reported Crossreerence/

Direct answer

Reason or

omission

Explanation

Emissions, euents and waste

EN18 Initiatives to reduce

greenhouse gas emissions andreductions achieved.

Partially pg. 12 Not available GRI did not report

on the extent o greenhouse gas

emissions reductions

achieved during the

reporting period as

a direct result o the

initiative(s) in tonnes

o CO2 equivalent. GRI

does not currently have

a management system

in place to track this

data. To be reported in

2015.

EN19

CORE

Emissions o ozone-depleting

substances by weight.

Fully The activities o GRI do

not contribute to such

emissions.

 

EN20

CORE

NOx, SOx, and other signicant

air emissions by type and

weight.

Fully The activities o GRI do

not contribute to such

emissions.

 

EN21

CORE

 Total water discharge by quality

and destination.

Not Not material All water discharge

comes rom household

acilities only and is an

insignicant volume.

EN22

CORE

 Total weight o waste by type

and disposal method.

Not Not material Volumes o waste

GRI produces do not

represent a signicant

impact.

EN23

CORE

 Total number and volume o 

signicant spills.

Fully GRI does not produce

chemicals or other

hazardous liquid

substances.

 

EN24 Weight o transported,

imported, exported, or treated

waste deemed hazardous

under the terms o the Basel

Convention Annex I, II, III,

and VIII, and percentage o 

transported waste shipped

internationally.

Not

EN25 Identity, size, protected status,

and biodiversity value o waterbodies and related habitats

signicantly aected by the

reporting organization’s

discharges o water and runo.

Not

Products and services

EN26

CORE

Initiatives to mitigate

environmental impacts o 

products and services, and

extent o impact mitigation.

Partially pg. 8, 11-12 Not material Noise and efuents

associated with GRI’s

products and services

were not reported as

they were determined

to be insignicant.

EN27

CORE

Percentage o products sold

and their packaging materials

that are reclaimed by category.

Fully GRI’s products do

not have reclaimable

packaging materials.

 

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STANDARD DISCLOSURES PART III: PERFORMANCE INDICATORS

Environmental

Peror

mance

Indicator

Description Reported Crossreerence/

Direct answer

Reason or

omission

Explanation

Compliance

EN28

CORE

Monetary value o signicant

nes and total number o non-monetary sanctions

or non-compliance with

environmental laws and

regulations.

Fully pg. 11, GRI did not incur

any nes (signicantor otherwise) or non-

monetary sanctions or

non-compliance with

environmental laws

and regulations. There

were no cases brought

through the dispute

resolution mechanisms

 

Transport

EN29 Signicant environmental

impacts o transporting

products and other goods

and materials used or the

organization’s operations, andtransporting members o the

workorce.

Fully pg. 12

Overall

EN30  Total environmental protection

expenditures and investments

by type.

Not

Social: Labor Practices and Decent Work 

Employment

LA1

CORE

 Total workorce by employment

type, employment contract,

and region.

Fully pg. 12 & Annex pg. 35

LA2CORE

 Total number and rate o employee turnover by age

group, gender, and region.

Fully pg. 13 & Annex pg. 35

LA3 Benets provided to ull-

time employees that are not

provided to temporary or

part-time employees, by major

operations.

Fully pg. 13

Labor/management relations

LA4

CORE

Percentage o employees

covered by collective

bargaining agreements.

Fully As a small

administrative

operation, the sta 

members o the GRI

secretariat are covered

by regular Dutchlabor regulations. No

collective agreements

apply.

 

LA5

CORE

Minimum notice period(s)

regarding signicant

operational changes, including

whether it is specied in

collective agreements.

Fully Annex pg. 37

Occupational health and saety

LA6 Percentage o total workorce

represented in ormal joint

management-worker health

and saety committees thathelp monitor and advise on

occupational health and saety

programs.

Not

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Paper, Planes and People 2  7

Application Level A Seldeclared

STANDARD DISCLOSURES PART III: PERFORMANCE INDICATORS

Social: Labor Practices and Decent Work 

Peror

mance

Indicator

Description Reported Crossreerence/

Direct answer

Reason or

omission

Explanation

Occupational health and saety

LA7

CORE

Rates o injury, occupational

diseases, lost days, andabsenteeism, and number

o work-related atalities by

region.

Fully Annex pg. 37

LA8

CORE

Education, training, counseling,

prevention, and risk-control

programs in place to assist

workorce members, their

amilies, or community

members regarding serious

diseases.

Fully pg. 14

LA9 Health and saety topics

covered in ormal agreements

with trade unions.

Not

Training and education

LA10

CORE

Average hours o training

per year per employee by

employee category.

Fully pg. 13 & Annex pg. 37

LA11 Programs or skills

management and lielong

learning that support the

continued employability o 

employees and assist them in

managing career endings.

Not

LA12 Percentage o employees

receiving regular perormance

and career development

reviews.

Fully Annex pg. 38

Diversity and equal opportunity

LA13

CORE

Composition o governance

bodies and breakdown o 

employees per category

according to gender, age

group, minority group

membership, and other

indicators o diversity.

Partially Annex pg. 36 Proprietary

inormation

Governance body

values do not permit

GRI to disclose data

on governance

bodies by age group,

or employees and

governance bodies by

minority group.

LA14

CORE

Ratio o basic salary o men to

women by employee category.

Fully pg. 12

Social: Human Rights

Investment and procurement practices

HR1

CORE

Percentage and total number

o signicant investment

agreements that include

human rights clauses or that

have undergone human rights

screening.

Not Not material GRI does not make any

type o investments.

HR2 Percentage o signicant

suppliers and contractors that

have undergone screening

on human rights and actions

taken.

Fully pg. 13; No signicant

suppliers have

undergone screening

on human rights

 

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2 8  Global Reporting Initiative Sustainability Report 2009/10

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STANDARD DISCLOSURES PART III: PERFORMANCE INDICATORS

Social: Human Rights

Peror

mance

Indicator

Description Reported Crossreerence/

Direct answer

Reason or

omission

Explanation

Investment and procurement practices

HR3  Total hours o employee

training on policies andprocedures concerning

aspects o human rights that

are relevant to operations,

including the percentage o 

employees trained.

Not Not Material.

Non-discrimination

HR4

CORE

 Total number o incidents o 

discrimination and actions

taken.

Fully pg. 13

Freedom o association and collective bargaining

HR5

CORE

Operations identied in

which the right to exercise

reedom o association andcollective bargaining may be

at signicant risk, and actions

taken to support these rights.

Fully GRI’s main operations

are conducted

rom a small ocein Amsterdam and

governed by Dutch

labor law where this

right is protected.

 

Child labor

HR6

CORE

Operations identied as having

signicant risk or incidents o 

child labor, and measures taken

to contribute to the elimination

o child labor.

Fully GRI ‘s main operations

are conducted rom

a small oce in

Amsterdam, where no

child labor is involved.

 

Forced and compulsory labor

HR7

CORE

Operations identied as having

signicant risk or incidents o orced or compulsory labor,

and measures to contribute

to the elimination o orced or

compulsory labor.

Fully GRI main operation are

conducted rom a smalloce in Amsterdam,

where no orced or

compulsory labor is

involved.

 

Security practices

HR8 Percentage o security

personnel trained in the

organization’s policies or

procedures concerning aspects

o human rights that are

relevant to operations.

Not

Nmot

HR9  Total number o incidents o violations involving rights o 

indigenous people and actions

taken.

Not

Social: Society

Community

SO1

CORE

Nature, scope, and

eectiveness o any programs

and practices that assess

and manage the impacts o 

operations on communities,

including entering, operating,

and exiting.

Not Not material Because o the

small impact o 

GRI’s headquarters

on the surrounding

community o the City

o Amsterdam, this

Indicator is deemed not

relevant.

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Paper, Planes and People 2 9

Application Level A Seldeclared

STANDARD DISCLOSURES PART III: PERFORMANCE INDICATORS

Social: Society

Peror

mance

Indicator

Description Reported Crossreerence/

Direct answer

Reason or

omission

Explanation

Corruption

SO2

CORE

Percentage and total number

o business units analyzed orrisks related to corruption.

Not   Not material As an oce-based

organization locatedin Amsterdam, GRI is

in ull compliance with

Dutch Law on Aspects

relating to corruption

issues

SO3

CORE

Percentage o employees

trained in organization’s

anti-corruption policies and

procedures.

Fully pg. 14

SO4

CORE

Actions taken in response to

incidents o corruption.

Fully pg. 14

Public policy

SO5CORE Public policy positions andparticipation in public policy

development and lobbying.

Fully pg. 14

SO6  Total value o nancial and in-

kind contributions to political

parties, politicians, and related

institutions by country.

Not

Anti-competitive behavior

SO7  Total number o legal actions

or anti-competitive behavior,

anti-trust, and monopoly

practices and their outcomes.

Not

Compliance

SO8CORE

Monetary value o signicantnes and total number o 

non-monetary sanctions or

non-compliance with laws and

regulations.

Fully pg. 14

Social: Product Responsibility

Customer health and saety

PR1

CORE

Lie cycle stages in which

health and saety impacts

o products and services are

assessed or improvement,

and percentage o signicant

products and services

categories subject to such

procedures.

Not Not material Given the very limited

direct impact o GRI’s

outputs and processes.

PR2  Total number o incidents

o non-compliance with

regulations and voluntary

codes concerning health and

saety impacts o products and

services during their lie cycle,

by type o outcomes.

Not

Product and service labelling

PR3

CORE

 Type o product and service

inormation required by

procedures, and percentage

o signicant products and

services subject to suchinormation requirements.

Not Not material Given the very limited

direct impact o GRI’s

outputs and processes.

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3 0  Global Reporting Initiative Sustainability Report 2009/10

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STANDARD DISCLOSURES PART III: PERFORMANCE INDICATORS

Social: Product Responsibility

Peror

mance

Indicator

Description Reported Crossreerence/

Direct answer

Reason or

omission

Explanation

Product and service labelling

PR4  Total number o incidents

o non-compliance withregulations and voluntary

codes concerning product

and service inormation and

labeling, by type o outcomes.

Not

PR5 Practices related to customer

satisaction, including results

o surveys measuring customer

satisaction.

Not

Marketing communications

PR6

CORE

Programs or adherence to

laws, standards, and voluntary

codes related to marketing

communications, including

advertising, promotion, andsponsorship.

Not Not material Given the very limited

direct impact o GRI’s

outputs and processes.

PR7  Total number o incidents

o non-compliance with

regulations and voluntary

codes concerning marketing

communications, including

advertising, promotion,

and sponsorship by type o 

outcomes.

Not

Customer privacy

PR8  Total number o substantiated

complaints regarding breaches

o customer privacy and losseso customer data.

Fully pg. 14

Compliance

PR9

CORE

Monetary value o signicant

nes or non-compliance

with laws and regulations

concerning the provision and

use o products and services.

Not Not material Given the very limited

direct impact o GRI’s

outputs and processes.

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Paper, Planes and People 3 1

has a policy to pay wages comparable to other

similar organizations, or all positions. Wage scales

are dependent on the level o responsibility and

the extent o expertise and experience required.

 The GRI Nominating Committee (GNC)

coordinates the nominations o new governance

body members and determines the qualications

and expertise required or guiding GRI’s strategy

on economic, environmental and social topics, aswell as or any other topics it eels are relevant to a

particular role.

Chapter 6 o the GRI Deed o Incorporation

outlines the role and responsibility o the GNC.

 The GNC comprises six members, two o whom

are appointed by the Board and two o whom

are appointed by the SC. The Chairman o the

Board and the Chairman o the SC serve ex ocio

on the GNC. When the GNC is discussing Board

nominations, the Chairman o the Board serves

as the th member and when it is discussing SCnominations the Chairman o the SC serves as

the th member. The Board Chairman presides

Annex The inormation provided in this Annex is to be used in

combination with inormation disclosed in the narrative

sections o this report.

GovernanceGRI does not have shareholders in the

traditional nancial sense, but it does have many

stakeholders with an interest in GRI’s activities.

 There are varied mechanisms or

stakeholders and employees to provide

recommendation or direction to the Board: The

Chie Executive, SC and the TAC provide ormal

recommendations to the Board; employees can

raise issues directly with the Chie Executive;

GRI’s website provides many contact points or

stakeholders to use or comments or suggestions;

and any interested organization can become an

Organizational Stakeholder, and so participate in

elections or Stakeholder Council membership.

None o the members o the highest

governance bodies receives any remuneration or

in-kind compensation or their Board, SC or TAC

duties, and there are no specic compensation

incentives related to GRI’s perormance. Directors,

the Chie Executive, and all other sta members

are evaluated through perormance reviews; GRI

GRI:

4.4

4.5

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3 2  Global Reporting Initiative Sustainability Report 2009/10

GRI:

4.7

4.9

4.10

4.14

4.15

ull Board is not easible), the Board Sub-

Committee can decide on urgent governance

matters on the Board’s behal.

• Furthermore the Audit, Finance andRemuneration Committee have regular

meetings and conerence calls to assist

the Board in the exercise o its duciary

duties regarding the management o the

organization’s nancial resources.

GRI’s governance structure is arranged to

set limits on the length o governing terms. The

re-appointment o Board members or a second

consecutive term serves as an opportunity

or evaluation by appointing parties o the

perormance o those who wish to be considered

or an additional term. There is also a ormal

procedure or the Chie Executive’s perormance

to be reviewed by the Board o Directors.

As a multi-stakeholder organization,

GRI engages many dierent groups in the

development and promotion o the Sustainability

Reporting Framework and all other GRI services.

In a sense, any interested party can be considered

a GRI stakeholder: much o GRI’s work is open

to public comment. The main stakeholders who

inuence GRI’s perormance or are inuenced by

it are:

INTERNAL:

Board o Directors (main decision-making

body), Stakeholder Council, Technical Advisory

Committee, Organizational Stakeholders, and

Secretariat sta members.

EXTERNAL:

Donors/Sponsors, GRI Guidelines users, other

normative standard setters/ramework providers,

trade and industrial associations, partners

or specic activities (with whom GRI holds a

Memorandum o Understanding), accountancy

associations, assurance providers or non-nancial

reports, consultants, service providers/reporting

and votes at deliberations o Board and TAC

nominations, and may attend and speak but

not vote on SC nominations. The SC Chairman

presides and votes at deliberations o SCnominations, and may attend and speak but not

vote on Board nominations.

SC members vote to accept or reject the

new members o the Board recommended by the

GNC. The responsibilities o the GNC have been

expanded beyond its original mandate stated

in the Deed o Incorporation through a 2004

Board resolution that charges them to also make

recommendations or the TAC and a slate or the

annual election o SC members.

 The Board generally meets twice a year; theBoard Sub-Committee and the Audit, Finance

and Remuneration (AFR) Committee can act on

its behal between Board meetings (governed by

Board, Board Sub-Committee and AFR Rules and

Procedures).The procedure by which the Board (or

its substitute as described above) carries out this

oversight is as ollows:

• Guided by the Board and the SC, the GRI

Secretariat prepares a yearly Development

Plan or the organization, in which it sets

objectives including sustainability goals

(economic, environmental, and social) or GRI.

• The Board receives this Development Plan

or approval and assesses the opportunities,

risks and any adherence and compliance

requirements.

• The Board Sub-Committee engages in

conerence calls to advise the Chie Executive

where signicant management and/or

operational decisions need to be made.

• The Board monitors the progress made

towards reaching the goals.

• Under exceptional circumstances (i.e., wheredecisions cannot be delayed to the next Board

meeting and where a consultation with the

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Paper, Planes and People 3  3

organizing the GRI Conerences in 2006, 2008 and

2010; encouraging dialogue in the wider network 

through the GRI LinkedIn Group and other social

media platorms; holding national and regionalOrganizational Stakeholder meetings; convening

Working Groups or developing Framework 

material; asking or eedback on drat guidance

via online surveys that are launched or public

comment periods; and responding to emails sent

to the multitude o GRI contact email addresses

posted on the GRI website.

Profle DisclosureMarkets served: the language availability o GRI’s

Reporting Guidelines;Bulgarian, Georgian, Portuguese (Brazil),

Chinese, German, Portuguese (Portugal), Croatian,

Greek, Russian, Czech, Hebrew Slovakian, Danish,

Hungarian, Spanish, Dutch, Italian, Swedish,

English (original), Japanese, Turkish, Finnish,

Korean, French, and Polish.

proessionals, suppliers o goods or services to the

Secretariat, prospective donors/partners, ‘opinion

makers’ in the sustainability and business context,

business schools and academic institutions,training organizations in the CSR eld, The City

o Amsterdam, the Netherlands, key inormation

user/reader communities: non-governmental

organizations, labor unions, investors, and

external charters/initiatives: Earth Charter, OECD,

and Realizing Rights: the Ethical Globalization

Initiative, UNCTAD, UNEP, UNEPFI, UNGC and

governmental agency representatives.

 The list above was compiled by using the

criteria o ‘inuenced by or inuences’ GRI’s

perormance and goals.

GRI has requent contact with its

stakeholders: the GRI monthly online Newsletter;

engaging with practitioners’ networks or projects

such as Sector Supplements or Guidelines revision

projects; issuing public invitations to open

workshops in various locations on various topics;

F r o m l e f t t o r i g h t :

R o e l N i e u w e n k a m p , D i r e c t o r

I n t e r n a t i o n a l T r a d e a n d

G l o b a l i z a t i o n , v i c e c h a i r

o f t h e O E C D I n v e s t m e n t

C o m m i t t e e , M i n i s t r y

o f E c o n o m i c A f f a i r s ,

N e t h e r l a n d s ;

T e r e s a F o g e l b e r g , G R I

D e p u t y C h i e f E x e c u t i v e ;P r o f e s s o r M e r v y n E . K i n g ,

C h a i r m a n o f t h e G R I B o a r d

o f D i r e c t o r s .

F r o m l e f t t o r i g h t : N i k k i M c K e a n - W o o d , G R I O S P r o g r a m M a n a g e r ; N e l m a r a A r b e x , G R I D e p u t y C h i e f  

E x e c u t i v e ; O l a f B r u g m a n , R a b o b a n k C S R M a n a g e r ; S u s a n B l e s e n e r , N o v o N o r d i s k D i r e c t o r o f C o r p o r a t e

A c c o u n t a b i l i t y .

GRI:

4.14

4.16

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3 4  Global Reporting Initiative Sustainability Report 2009/10

EN2 – PERCEN TAGE OF MATERIALS USED THAT ARE RECYCLED INPUT MATERIALS

EN4 – INDIRECT ENERGY CONSUMPTION BY PRIMARY SOURCE

EN4 2007/08 2008/09 3 2009/10 4

Electricity Consumption (GJ 296.4 6 314.9 4 301.3 1

Heating Consumption (GJ)2 427.8 7 627.7 5 446.1 3

1 Reported as 83,684 kwh (GHG Protocol conversion actor 1GJ = 277.8kwh )2 Gas natural3 Reported as 13.277 m3 (GHG Protocol conversion actor4

Reported as 87.486,1 kwh5 Jan/Jun 2009 reported as Dm3 Dutch cubic meter and converted to MJ by RWE Energy Netherland n.v. conversion

actor: 15.367,4 Dm3 x35.17= MJ6 Reported as 82347.15 kWh7 Reported as 118866.67 kWh

EN16 - TOTAL DIRECT AND INDIRECT GREENHOUSE GAS EMISSIONS BY WEIGHT

 The estimate o indirect greenhouse gas emissions has been calculated based on the guidance in this

Indicator and on the statistics given by the providers, as shown in the ollowing table:

Tonnes o CO2

2007/08 2008/09 3 2009/10 4

Electricity Consumption 32.7 1 39.4 32.47

Heating Consumption 25.0 2 48.98 46.87

1 83.684Kwh converted at 0.3913Kg CO2

as provided by Nuon Annual Report 2007, p. 472 Converted to tonnes o CO2 using the GHG protocol3 Used emission actor 447.33 grams CO

2/ kWh or calculation during that year

4 Used emission actor 394.32 grams CO2/kWh or calculation during that year

EN17 – OTHER RELEVANT INDIRECT GREENHOUSE GAS EMISSION BY WEIGHT

Air Travel (in tonnes Co2) 2007/08 2008/09 2009/10

Total GRI operations air travel in

tonnes Co2

300.40 706.61 612.88

  Secretariat 1 126.81 116.67 75.42

Working groups 424.00 399.65 146.64

Secretariat and

working groups

526.46 540.67 222.06

Board  45.95 49.64 27.84

Stakeholder 

Council 

26.02 97.16 38.68

Technical Advisory 

group

14.48 19.14 11.82

Governance Bodies 86.42 165.94 78.34

Conerence 586.63   773.33

TOTAL air travel in tonnes CO2 887.03 706.61 1386.21

1. As noted in the last GRI sustainability report, GRI’s monitoring o business travel prior to this reporting period was

combined with Secretariat and Working Group data. GRI held conerences in the scal years 2007/08 only.

Use of Recycled paper

  Total Paper (kg) Recycled Paper (kg)

2007/08 2008/09 2009/10

5,873

4,738

5,820.66

5,400.26

3,773.893,514

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Paper, Planes and People 3 5

LA1 – TOTAL WORKFORCE BY EMPLOYMENT TYPE, EM PLOYMENT CONTRACT,

AND REGION

Employment type 30-Jun-08 30-Jun-09 30-Jun-10

Full-time 29 37 48

Part-time 4 3 4

 TOTAL 33 40 52

Contract type 30-Jun-08 30-Jun-09 30-Jun-10

Indenite 16 14 18

Denite 14 23 27

Secondment 0 0 0

Internships 3 3 7

Volunteers 0 0 0

 TOTAL 33 40 52

 Total excl. intern/volunteers30 37 45

LA2 – TOTAL NUMBE R AND R ATE OF EMPLOYEE TURNOVER BY AGE GROUP,

GENDER, AND REGION The ollowing gures are calculated only on ormal employee gures: interns and volunteers are not

considered due to the legal nature o their contracts.

TOTAL

Employee turnover 2007/08 2008/09 2009/10

 Turnover in numbers 10 6 7

% 33.33% 16.22% 15.56%

AGE GROUPS

Employee turnover 2007/08 2008/09 2009/10

# Age Group <30 5 2 4

#Age Group 30-50 4 4 3

# Age Group >50 1 0 0

GENDER

Employee turnover 2007/08 2008/09 2009/10

# Male 1 (7.14%) 1 (8.33%) 3 (21.43%)

# Female 9 (47.36%) 5 (17.85%) 4 (10.52%)

REGION

Employee turnover 2007/08 2008/09 2009/10

Europe 7 5 5

Asia 0 1 1

North America 1 0 1

South America 1 0 0

Arica 1 0 0

Australia and Oceania 0 0 0

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3 6  Global Reporting Initiative Sustainability Report 2009/10

LA13 – COMPOSITION OF GOVERNANCE BODIES AND BREAKDOWN OF

EMPLOYEES PER C ATEGORY ACCORDING TO GENDER, AGE GROUP, MINORIT Y

GROUP MEMBERSHIP, AND OTHER INDICATORS OF DIVERSITY

GENDER

*Data at 30 June

*Data at 30 June

*Data at 30 June

2007/08

 

       B    o     a     r     d       D      i     r    e    c      t    o

     r    s

       S      t     a       k     e       h

    o       l     d

    e     r      C    o     u     n    c      i       l

 

       T    e    c       h     n      i    c     a       l      A

     d     v      i    s    o     r     y 

 

      C    o     m     m      i      t      t    e

    e

 

2008/09

 

2009/10*

60

50

40

0

10

20

30

Male

Female

 

       B    o     a     r     d       D      i     r    e    c      t    o

     r    s

       S      t     a       k     e       h

    o       l     d

    e     r      C    o     u     n    c      i       l

 

       T    e    c       h     n      i    c     a       l      A

     d     v      i    s    o     r     y 

 

      C    o     m     m      i      t      t    e

    e

 

       B    o     a     r     d       D      i     r    e

    c      t    o     r    s

       S      t     a       k     e       h

    o       l     d

    e     r      C    o     u     n    c      i       l

 

       T    e    c       h     n      i    c     a       l      A

     d     v      i    s    o     r     y 

 

      C    o     m     m      i      t      t    e

    e

 

Governance Bodies Gender Balance

10

14

15

64

6

810

 

56 - 65

46 - 55

36 - 45

26 - 35

15 - 25

2008/09 2009/10*2007/08

1 28

7

7

9

Employee age groups 2007-10

 

12

10

8

0

2

4

6

2007/08

 

       V    o       l     u     n

      t    e    e     r

 

       I     n      t    e

     r     n

 

      A     d     m

      i     n

      i    s      t     r     a      t

    o     r

 

      C    o    o     r     d      i     n     a

      t    o     r

 

      M

     a     n     a    g 

    e     r

 

       D

      i     r    e    c      t    o

     r

 

       D    e     p

     u      t     y        C       E

 

      C       h      i

    e      f        E     x

    e    c     u      t      i     v    e

18

16

14

 

       V    o       l     u

     n      t    e    e     r

 

       I     n      t    e     r     n

 

      A     d     m      i     n

      i    s      t     r     a      t

    o     r

 

      C    o    o     r     d      i     n     a      t

    o     r

 

      M

     a     n     a    g 

    e     r

 

       D

      i     r    e    c      t    o     r

 

       D    e     p

     u      t     y 

       C       E

 

      C       h      i    e      f        E     x

    e    c     u      t      i     v    e

2008/09

 

       V    o       l     u

     n      t    e    e     r

 

       I     n      t    e     r     n

 

      A     d     m      i     n

      i    s      t     r     a      t

    o     r

 

      C    o    o     r     d      i     n     a      t

    o     r

 

      M

     a     n     a    g 

    e     r

 

       D

      i     r    e    c      t    o     r

 

       D    e     p

     u      t     y 

       C       E

 

      C       h      i    e      f        E     x

    e    c     u      t      i     v    e

2009/10*

 

       V    o       l     u

     n      t    e    e     r

 

       I     n      t    e     r     n

 

      A     d     m      i     n

      i    s      t     r     a      t

    o     r

 

      C    o    o     r     d      i     n

     a      t    o     r

 

      M

     a     n     a    g 

    e     r

 

       D

      i     r    e    c      t    o

     r

 

       D    e     p

     u      t     y 

       C       E

 

      C       h      i    e      f        E     x

    e    c     u      t      i     v    e

Male

Female

Employee Gender Balance

 Total sta = 52

F= 73% M= 27%

 

 Total sta = 40

F= 70% M= 30%

 Total sta = 33

F= 58% M= 42%

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Paper, Planes and People 3  7

LA5 – MINIMUM NOTICE PERIOD(S) REGARDING OPERATIONAL CHANGES,

INCLUDING WHETHER IT IS SPECIFIED IN COLLECTIVE AGREEMENTS

• Labor contracts have a minimum notice period (by law) of one month for the employee and one

month or the employer.

• The maximum notice periods (by law) are three months for the employee and six months for the

employer.

• By law, a notice period is not required for denite contracts.

However, in the spirit o ‘Good Working Conditions’ (in Dutch ‘Goed Werkgeverschap’), GRI always

considers possible extension o a denite contract at least two months prior to the expiration date (via a

perormance review).

LA7 – RATES OF INJURY, OCCUPATIONAL DISEASE S, LOST DAYS, AND

ABSENTE EISM, AND NUMB ER OF WORK-RELATED FATALITIES BY REGION

  2007/08 2008/09 2009/10

Injury rate (IR) 2 2 1

Occupational diseases rate (ODR) 0 0 0

Lost day rate (LDR) 0 0 0

Absentee rate (AR) 433 days (4.0%)2 291 days (2.40%)1 130 days (0.8%)

1 Netherlands national average was 4.6% in 2009. (Source: CBS)2

Netherlands national average was 4.3% in 2008. (Source: CBS)3 Netherlands national average was 5.1% in 2007. (Source: CBS)

• Minor (rst-aid level) injuries are included in data.

• ‘Days’ means ‘scheduled work days’ not ‘calendar days’.

• ‘Lost days’ count begins the day after the accident.

• Dutch law is applied for recording and reporting accident statistics.

LA10 – AVERAGE HOURS OF TRAINING PER YEAR PER EM PLOYEE BY EMPLOYEE

CATEGORY

Employee Category Number o staf at 30

 June 2010

Hours training in

total per category

Average hours

per employee per

category

Chie Executive 1 0 0.00

Deputy Chie Executive level 1 0 0.00Directors level 4 0 0.00

Managers level 12 80 6.67

Coordinator level 16 72 4.50

Administrators level 9 72 8.00

Intern level 9 48 5.33

Volunteer level 0 0 0.00

Total 52 272 5.2

1 These training hours reer only to external training courses.

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3 8  Global Reporting Initiative Sustainability Report 2009/10

LA12 – PERCENTAGE OF EMPLOYEES RECEIVING REGULAR PERFORMANCE AND

CAREER DEVELOPMENT REVIEWS

During the reporting period only those employees whose labor contract expired beore 30 June 2010

have received a ormal perormance appraisal and review (LA12). Due to the Global Conerence (May

2010), all other perormance reviews are re-scheduled to January 2011 to align with the calendar year.

LA 12 2007/08 2008/09 2009/10

Number o employees 33 40 52

Percentage o employees who receiveda ormal perormance appraisal and

review 100% 100% 5%

EC1 - DIRECT ECONOMIC VALUE GENERATED AND DISTRIBUTED, INCLUDING

REVENU ES, OPERATING COSTS, EMPLOYEE COMPENSATION, DONATIONS AND

OTHER COMMUNITY INVESTMENTS, RETAINED EARNINGS, AND PAYMENTS TO

CAPITAL PROVIDERS AND GOVERNMENTS

 These gures are taken rom the Audited Annual Report approved by the Board or the nancial year

2009/10, 2008/09 & 2007/08.

EC11 (all amounts in Euro) 2007/08 2008/09 2009/10

Revenues  

Income2 5,407,454 4,122,048 5,993,658

Revenues rom nancial investments 0 0 0

Revenues rom sales o assets 0 0 0

Operating costs  

3,275,614 1,919,033 3,122,233

Employee wages and benets  

 Total payroll 1,605,950 1,663,589 2,070,747

 Total benets 428,279 408,790 581,069

Payments to providers o unds  

Dividends to shareholders Not applicable3 Not applicable3 Not applicable3 

Interest payments to providers o loans 7,567 2,965 63

Other payments o interest or debts

and borrowings (14,035)4 (3,571)4 (1,551)4

Payments to government  

0 0 0

Community investments  

Voluntary donations and investments

o unds 0 0 0

Inrastructure investments 0 0 0

1 The denitions or the “revenue” items are taken rom Indicator Protocol EC1 in the GRI G3 Guidelines.2 Income includes: grants, sponsorships, specic projects, OS ees, conerence ees, training certication ees, publication

sales and level check ees.3 GRI has no dividends to share, nor has it nancial shareholders to consider.4 Received more interest than paid.

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Paper, Planes and People 3 9

Income by donor or the fnancial year 2009/10

INCOME RECOGNIZ ED BY CATEGORY FOR THE FINANCIAL YEAR 2009/10

  2007/08 2008/09 2009/10

Unrestricted Funds  

Organizational Stakeholders 926,014 1,081,504 1,051,361

Governments & International

Organizations– 408,346 306,997

Foundations 40,000 20,225 75,000

Total Unrestricted Funds 966,014 1,510,075 1,433,358

Restricted Program Funds

Governments & International

Organizations386,889 689,744 694,949

Corporations 60,382 59,164 71,257

Total Restricted Program Funds 447,271 748,908 766,206

Restricted Project Funds

Governments & International

Organizations 269,691 370,238 188,482Corporations 532,960 505,029 452,613

Total Restricted Project Funds 802,651 875,267 641,095

Support and Services 462,958 717,464 1,094,861

Other 218,704 270,334 82,280

SUB TOTAL 2,897,598 4,122,048 4,017,800

Conerence & Readers’ Choice Award 2,509,856 – 1,975,858

GRAND TOTAL 5,407,454 4,122,048 5,993,658

EC4 - SIGNIFICANT FINANCIAL ASSISTANCE RECEIVED FROM GOVERNMENT

 These gures are taken rom the Audited Annual Report approved by the Board or the nancial years2009/10, 2008/09 and 2007/08.

EC4 (all amounts in Euro) 2007/08 2008/09 2009/10

 Tax relie/credits 170,668 1 151,3101 201,244

Investment Grants, research and

development grants, and other

relevant types o grants 706,7402 1,044,9742 1,179,1332

Other nancial benets received or

receivable rom any government or

any operation 03 0 0

1

GRI could reclaim VAT up to and including December 2008 when net invoice amount is above EUR 225.00. As per 1January 2009 GRI can only reclaim VAT rom certain activities.2 Donations rom the Dutch Ministry o Foreign Aairs, the Dutch Ministry o Environment and Spatial Planning ( VROM),

the Dutch Ministry o Economic Aairs, the City o Amsterdam, Norwegian Government and Swedish Government.3 Secondment rom the Dutch Ministry VROM ended in December 2006.

• GRI’s tax position: As a foundation (Stichting) under Dutch law, GRI is eligible and has qualied for

a 0% tax status on corporate tax obligations. Under certain conditions GRI is allowed to claim back 

VAT paid on goods and services. GRI led or VAT reunds quarterly on invoices greater than €225.00

up to 31 December 2008. As per 1 January 2009 GRI les the reund monthly or the VAT o the direct

expenditures o certain activities. GRI has VAT exemption on its monthly recurrent payment o rent.

• GRI does not receive any subsidies, awards, royalty holidays, nancial assistance from Export Credit

Agencies, or other nancial incentives.

• There is no governmental representation in the governance structure of GRI.

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4 0  Global Reporting Initiative Sustainability Report 2009/10

EC6 - POLICY, PRACTICES, AND PROPORTION OF SPENDING ON LOCALLY-BASED

SUPPLIERS AT SIGNIFICANT LOCATIONS OF OPERATION

• For this report GRI considers all suppliers based in The Netherlands as ‘locally-based suppliers’.

• There is no policy or practice in place that species that GRI has to contract suppliers locally.

• Decisions on supplier selection were mainly taken based on cost eectiveness, quality

considerations (including suppliers’ environmental policies where relevant) and timeliness o 

delivery.

Region 2007/08 2008/09 2009/10EUR # o  

suppliersEUR # o  

suppliersEUR # o  

suppliers

Netherlands 562,139 141 597,803 120 1,072,609 141

International 404,068 109 307,290 44 532,532 78

 Total 966,207 250 905,093 164 1,605,141 219

 The ollowing spending is not included or the data provided: Financial and legal costs, depreciations,

exchange rate gains and losses, interest charges, bank and other nance charges, reservation doubtul

debtors; and conerence expenses.

Region 2007/08 2008/09 2009/10

EUR # o  suppliers

EUR # o  suppliers

EUR # o  suppliers

Amsterdam 755,963 97 255,917 79 342,048 93

• During the period 2009/10 the GRI Secretariat spent around 66.82% of the services budget in

 The Netherlands, o which 47.1 % was spent in Amsterdam.

• Most purchases were made in Europe, but as GRI engages in activities around the world this

proportion is decreasing over time (in the nancial year 2004/2005 92.1% o spending was in Europe,

while in the nancial year 2009/10 only 84.4%).

• Over the reporting period, GRI’s most signicant supplier relations hailed from Europe, North

America, and South America.

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Paper, Planes and People 4 1

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Global Reporting Initiative

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1001 EA Amsterdam

 The Netherlands