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GRI STANDARD DISCLOSURE URL AND/OR PAGES NUMBER COMMENTS
GRI General Disclosures
GRI 102: General Disclosures 2016
102-1 Name of the organization Dell Technologies
102-2 Activities, brands, products, and services
10K – pages 5-7
102-3 Location of headquarters 10K – page 1
102-4 Location of operations 10K Manufacturing and Materials and Geographic Operations – page 8Dell Locations
102-5 Ownership and legal form On December 18, 2018, Dell Technologies became a privately controlled public reporting company. Dell Technologies has privately held Class A and Class B Common Stock as well as publicly-traded Class C Common Stock.Stock InformationNotice and Proxy Statement for 2019 Annual Meeting of Stockholders – pages 73-7810K Business – page 5
102-6 Markets served 10K Geographic Operations – page 8, Sales and Marketing – page 9Our BrandsCustomer Stories
102-7 Scale of the organization 10K Selected Financial Data – pages 39-41, Employees – page 12
102-8 Information on employees and other workers
10K Employees – page 12FY19 Corporate Social Responsibility (CSR) Report – By the Numbers, People – page 55
We provide data on total number of full-time employees and total percentage of female team members
GRI Content IndexThis FY19 GRI index, references the GRI Standards 2016 disclosures, unless otherwise noted in the “Comments” section of this Index. This content index also supplements our FY19 Corporate Responsibility Report.
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GRI General Disclosures (continued)
GRI 102: General Disclosures 2016(continued)
102-9 Supply Chain 2018 Supply Chain Sustainability (SCS) Progress Report – Letter from Kevin Brown, EVP, Global Operations and Chief Supply Chain Officer – page 2, Our Approach to Sustainability – page 310K – Manufacturing and Materials – page 8Sustainable Supply ChainOur SuppliersDell Supplier ListConflict Minerals Report
102-10 Significant changes to the organization and its supply chain
10K – Class V Transaction – page 12 Notice and Proxy Statement for 2019 Annual Meeting of Stockholders – page 14There were no significant changes in our supply chain during FY19.
102-11 Precautionary principle or approach
Dell Policies & Positions:- Dell Global Environmental Policy- Dell’s Chemical Use Policy- Dell’s Guidelines for Management of Manufacturing Process Chemicals- Dell Producer Responsibility Policy- Dell Electronic Disposition PolicyAdvancing SustainabilitySustainable Products and ServicesCircularity at Work
102-12 External initiatives The Responsible Business Alliance (RBA)Responsible Minerals InitiativeThe Net Positive ProjectNext WaveReboot Representation Tech CoalitionEco labels
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GRI General Disclosures (continued)
GRI 102: General Disclosures 2016(continued)
102-13 Membership of associations Membership and AssociationsCultivating Inclusion – Our Partnerships
102-14 Statement from senior decision maker
FY19 CSR Report – Letter from Michael Dell – page 3
102-15 Key impacts, risks, and opportunities
Dell’s Legacy of Good Plan10K – Government Regulation and Sustainability – pages 10-11, Risk Factors – pages 18-34FY19 CSR Report – 2020 Goals Dashboard – pages 7-21, Progress narrative by action area – pages 22-41, Support for SDGs – pages 42-43, Materiality & Our GRI Report –pages 44-46
102-16 Values, principles, standards, and norms of behavior
How We Win: Dell Technologies Code of ConductCode of ConductCorporate Governance PrinciplesFY19 CSR Report – Governance – pages 40-41
102-17 Mechanisms for advice and concerns about ethics
Code of Conduct – pages 54-58
102-18 Governance structure Board of Directors
Committee Composition
Governance Documents
102-19 Delegating authority Leadership Team
10K – Executive Officers of Dell Technologies – pages 14-17
102-20 Executive level responsibility for economic, environmental, and social topics
Ms. Karen H. Quintos, Chief Customer Officer of Dell Technologies, leads the Diversity and Inclusion and Corporate Responsibility business imperatives, which encompass social responsibility, entrepreneurship, and diversity.
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GRI General Disclosures (continued)
GRI 102: General Disclosures 2016(continued)
102-20 Executive level responsibility for economic, environmental, and social topics (continued)
Ms. Christine Fraser SVP and Chief Responsibility Officer, reporting to Ms. Quintos, leads Corporate Social Responsibility. Mr. Brian Reaves Chief Diversity and Inclusion Officer, also reporting to Ms. Quintos, leads Diversity and Inclusion.10K – Executive Officers of Dell Technologies – page 16FY19 CSR Report – Letter from Michael Dell – page 3, Letter from Christine Fraser & Brian Reaves – page 4Dell Technologies World – Social Impact at Dell Technologies
102-21 Consulting stakeholders on economic, environmental, and social topics
MaterialityReportingFY19 CSR Report – Materiality & Our GRI Report – page 44-46
102-22 Composition of the highest governance body and its committees
Notice and Proxy Statement for 2019 Annual Meeting of Stockholders – pages 15-22Board of DirectorsCommittee Composition
102-23 Chair of the highest governance body
Code of Conduct – pages 54-58
102-25 Conflicts of interest Code of Conduct – page 47Code of Ethics for Senior Financial OfficersCorporate Governance Principles
102-26 Role of highest governance body in setting purpose, values, and strategy
Corporate Governance Principles - Ethics and Values – page 1Code of Conduct – pages 35, 59FY19 CSR Report – Governance – pages 40-41
102-27 Collective knowledge of highest governance body
Notice and Proxy Statement for 2019 Annual Meeting of Stockholders – pages 17-22Corporate Governance Principles – pages 2-3Board of Directors
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GRI General Disclosures (continued)
GRI 102: General Disclosures 2016(continued)
102-30 Effectiveness of risk management processes
Corporate Governance Principles – Governance, compliance, and risk management –page 2Notice and Proxy Statement for 2019 Annual Meeting of Stockholders – page 28As founding members of the RBA, we have fully adopted the RBA Code of Conduct for our own operations, and we expect our suppliers to abide by the Code and to expect the same of their suppliers. As part of this process and through the years we have implemented robust management systems—embedded in our operations—to identify, manage and mitigate risks in these areas (environmental, social and governance). In addition, our own facilities are subject to audits through RBA’s validated audit process. This audit process is one of the mechanisms we use to assess the effectiveness of our risk management processes for social, environmental and governance issues. During FY19, five of our facilities underwent RBAs audits. There were no priority findings. One of these facilities had one major nonconformance. Corrective action plans have been developed and are being implemented. We expect to have closure audits, as appropriate, during FY20.
102-31 Review of economic, environmental, and social topics
Annual review cycle.MaterialityFY19 CSR Report – Materiality & Our GRI Report – pages 44-46
102-32 Highest governance body’s role in sustainability reporting
The SVP and Chief Responsibility Officer is the primary executive responsible for approving the entire report. The Executive Leadership Team participates in the review and approval process. Other functional executives also review and approve relevant parts of the report such as operations, human resources, etc.FY19 CSR Report – Letter from Michael Dell – page 3FY19 CSR Report – Letter from Christine Fraser & Brian Reaves – page 4
102-33 Communicating critical concerns
There are different mechanisms available to raise concerns to the highest level of governance. These are described in our Corporate Governance Principles – page 7, our Code of Conduct – page 54 and the Notice and Proxy Statement for 2019 Annual Meeting of Stockholders – Communications with Directors – page 29. To send an anonymous and confidential message for senior management or the board of directors, you can email any questions or comments to [email protected]
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GRI General Disclosures (continued)
GRI 102: General Disclosures 2016(continued)
102-34 Nature and total number of critical concerns
102-34b Code of Conduct – page 55Notice and Proxy Statement for 2019 Annual Meeting of Stockholders – page 29
102-34a Confidentiality constraints. Dell treats this data as confidential company information.
102-35 Remuneration policies Notice and Proxy Statement for 2019 Annual Meeting of Stockholders – Director Compensation pages 29-31; Executive Compensation – pages 51-71.
102-36 Process for determining remuneration
Notice and Proxy Statement for 2019 Annual Meeting of Stockholders – Director Compensation – pages 29-31; Executive Compensation – pages 51-71.
102-37 Stakeholders’ involvement in remuneration
Corporate Governance Principles – page 7Notice and Proxy Statement for 2019 Annual Meeting of Stockholders – Proposal 3 –Advisory vote to approve named executive compensation – page 34, Consideration on annual say-on-pay results – page 55.
102-38 Annual total compensation ratio
Notice and Proxy Statement for 2019 Annual Meeting of Stockholders – Pay Ratio Disclosure – page 71.
102-39 Percentage increase in annual total compensation ratio
Notice and Proxy Statement for 2019 Annual Meeting of Stockholders – Pay Ratio Disclosure – page 71.
102-40 List of stakeholder groups MaterialityMembership and AssociationsCultivating Inclusion – Our PartnershipsCustomer Engagement Programs
102-41 Collective bargaining agreements
Human Rights and Labor Policy StatementRBA Code of Conduct – Freedom of Association – page 4
We do not use reference 102-41a. The percentage of employees covered by collective bargaining agreements is managed at a local level. We do not track or consider relevant the consolidated percentage.
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GRI General Disclosures (continued)
GRI 102: General Disclosures 2016(continued)
102-42 Identifying and selecting stakeholders
MaterialityFY19 CSR Report – Materiality & Our GRI Report – page 44-46
102-43 Approach to stakeholder engagement
MaterialityFY19 CSR Report – Materiality & Our GRI Report – page 44-46
102-44 Key topics and concerns raised
MaterialityFY19 CSR Report – Materiality & Our GRI Report – page 44-46Dell Technologies World - Social Impact as a Business Imperative with Dell Technologies Chief Customer Officer Karen Quintos
102-45 Entities included in the consolidated financial statements
10K – Business, page 5 – 7FY19 CSR Report About This Report – page 58
102-46 Defining report content and topic boundaries
FY19 CSR Report – Materiality & Our GRI Report – page 44-46, About This Report –page 58Materiality
102-47 List of material topics FY19 CSR Report – Materiality & Our GRI Report – page 44-46 Materiality
102-48 Restatements of information During FY19, we restated the following metrics:
2020 Goals Dashboard: • Sustainable Materials cumulative total: We are restating our cumulative total and
the amount of reclaimed carbon fiber for CY17 because we found an error in last year’s calculation.
By the Numbers: • Supplier diversity spend FY17 and FY18 due to changes in methodology.• CY16 and CY17 for all Supply Chain indicators due to changes in calculation
methodology. We now calculate these indicators on a calendar year basis rather than fiscal year basis. As such, these have been restated for comparability purposes.
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GRI General Disclosures (continued)
GRI 102: General Disclosures 2016(continued)
102-48 Restatements of information (continued)
• FY17 and FY18 Scope 3 GHG emissions –supply chain, due to improvements in calculation methodology.
• FY17 and FY18 People of Color team members due to an error. • FY18 Total number of ERG locations due to an error.
102-49 Changes in reporting During FY19 we had a few changes in our reporting: • We have added a new section to the “By the Numbers” for Sustainable Products
and Packaging. In this section, we now provide a breakdown of the different materials that contribute to the Sustainable Materials goal on an annual basis. In addition, we are now tracking and reporting our use of Ocean-bound plastic in packaging. We will continue tracking and reporting these metrics in this section moving forward. Please see FY19 CSR Report- By the Numbers – pages 53-54 for additional information.
• This year we are also closing our 2020 Plan, and launching our Progress Made Real: Our Vision for 2030.
102-50 Reporting period FY19 CSR Report – About This Report – page 58
102-51 Date of most recent report FY18 CSR Report
102-52 Reporting cycle Annual
102-53 Contact point for questions regarding the report
FY19 CSR Report– About This Report – page 58
102-54 Claims of reporting in accordance with the GRI Standards
FY19 GRI Content Index
102-55 GRI content index FY19 GRI Content Index
102-56 External assurance We conduct limited assurance of specific key performance indicators, including our GHG emissions and underlying energy consumption data, along with our water withdrawals and discharges and underlying data, is currently in progress. The FY19 assurance statement may be accessed here by July 29, 2019 (the FY18 statement will be at this link until then).
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Material Topics
Data Privacy and Security
103-1 Explanation of the material topics and its boundaries
FY19 CSR Report – Materiality & Our GRI Report – page 45, Governance Section –pages 40-41 10K – Risk Factors – page 23
GRI 103: ManagementApproach 2016
103-2 The management approach and its components
Privacy Statement Regarding Customer and Online User InformationDell Supply Chain Assurance
103-3 Evaluation of the management approach
FY19 CSR Report – Governance Section – pages 40-41
GRI 418 Customer Privacy 2016
418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data
Confidentiality constraints. Dell takes customer data and privacy very seriously and has strict standards and policies and robust management systems in place to prevent, mitigate and manage customers’ data and privacy.
Role of IT in Society
GRI 103:ManagementApproach 2016
103-1 Explanation of the material topics and its boundaries
FY19 CSR Report – Materiality & Our GRI Report – page 45, Progress narrative – Net Positive – pages 38-39 Transforming Lives with TechnologyNet Positive
103-2 The management approach and its components
Transforming Lives with TechnologyNet PositiveFY19 CSR Report – Progress narrative – Net Positive – pages 38-39
103-3 Evaluation of the management approach
FY19 CSR Report – 2020 Goals Dashboard – Net Positive – page 21, Progress narrative – Net Positive – pages 38-39
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Material Topics (continued)
Diversity and Inclusion
GRI 103: Management Approach 2016
103-1 Explanation of the material topics and its boundaries
FY19 CSR Report – Materiality & Our GRI Report – page 45Cultivating Inclusion
103-2 The management approach and its components
Cultivating InclusionDiversity and Equal Employment Opportunity PolicyCode of Conduct – pages 18-19Diversity and InclusionEthnic and Cultural EmpowermentGender EmpowermentTeam Member EmpowermentCommunity EmpowermentWorkforce of the FutureMitigating BiasSupplier Diversity
103-3 Evaluation of the management approach
FY19 CSR Report – 2020 Goals Dashboard – People – pages 18-20, Progress narrative – People – pages 34-37, By the Numbers – People – pages 55-562018 SCS Progress Report – Supplier Diversity –pages 27-29
GRI 405: Diversity and Equal Opportunity 2016
405-1 Diversity of governance bodies and employees
Board of DirectorsNotice and Proxy Statement for 2019 Annual Meeting of Stockholders – Directors –pages 18-22Our LeadershipFY19 CSR Report – By the Numbers – People – pages 55-56
We use 405-1a i and ii; and partially use 405-1b i and iii, as we do not provide breakdown by group age for team members.
405-2 Ratio of basic salary and remuneration of women to men
Confidentiality constraints Dell treats this data as confidential company information.
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Material Topics (continued)
Diversity and Inclusion (continued)
GRI 406: Non-discrimination 2016
406-1 Incidents of discrimination and corrective actions taken
Confidentiality constraints Dell treats this data as confidential company information.
STEM Education
GRI 103: Management Approach 2016
103-1 Explanation of the material topics and its boundaries
FY19 CSR Report – Materiality & Our GRI Report – page 45Youth LearningFY19 CSR Report – Communities – Youth Learning – pages 32-33
103-2 The management approach and its components
Youth LearningFY19 CSR Report – Communities – Youth Learning – pages 32-33
103-2 The management approach and its components
Youth LearningFY19 CSR Report – 2020 Goals Dashboard – Communities – page 17, Progress narrative – Communities – Youth Learning – pages 32-33, By the Numbers –Communities – page 55
Flexible Workforce
103-1 Explanation of the material topics and its boundaries
FY19 CSR Report – Materiality & Our GRI Report – page 45
GRI 103:ManagementApproach 2016
103-2 The management approach and its components
Work Flexibility at DellFY19 CSR Report – 2020 Plan Achievements – Flexible Work Options – page 6, 2020 Goals Dashboard – People – page 19
103-3 Evaluation of the management approach
FY19 CSR Report – 2020 Goals Dashboard – People – page 19, Progress narrative –page 36
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Material Topics (continued)
Energy and Emissions
GRI 103: Management Approach 2016
103-1 Explanation of the material topics and its boundaries
FY19 CSR Report – Materiality & Our GRI Report – page 45
103-2 The management approach and its components
Global Environmental PolicyGlobal Climate Policy PrinciplesClimate ChangeSustainable Supply Chain > EnvironmentSustainable OperationsSustainable Products and ServicesScience-based Emission Reduction targetsCDP – Climate ChangeEnergy Management System ISO 50001 – Dell (EMC) (Cork, Ireland)Energy Management System ISO 50001 – Dell Poland ManufacturingISO 14001 Environmental Management System – Worldwide CertificateThe FY19 assurance statement may be accessed here by July 29, 2019 (the FY18 statement will be at this link until then).
103-3 Evaluation of the management approach
FY19 CSR Report – 2020 Goals Dashboard – Environment – pages 7, 9-12, Progress narrative – pages 22, 25-27Energy Management System ISO 50001 – Dell (EMC) (Cork, Ireland)Energy Management System ISO 50001 – Dell Poland ManufacturingISO 14001 Environmental Management System – Worldwide CertificateThe FY19 assurance statement may be accessed here by July 29, 2019 (the FY18 statement will be at this link until then).Dell 2020 Energy Intensity Goal – Midterm Report
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Material Topics (continued)
Energy and Emissions (continued)
GRI 302: Energy 2016
302-1 Energy consumption within the organization
FY19 CSR Report – By the Numbers – Sustainable Operations – page 51 CDP – Climate Change
302-2 Energy consumption outside of the organization
No information available Dell Inc. does not track this indicator. However, we do track and report scope 3 emissions for relevant categories.
GRI 302: Energy 2016 (continued)
302-3 Energy intensity CDP – Climate Change
302-4 Reduction of energy consumption
CDP – Climate ChangeFY19 CSR Report – By the Numbers – Sustainable Operations – page 51
302-5 Reductions in energy requirements of products and services
FY19 CSR Report – 2020 Goals Dashboard – Environment – pages 11-12, Progress narrative page 25-27Sustainable Products and Services > Energy EfficiencyDell 2020 Energy Intensity Goal – Midterm Report
GRI 305: Emissions 2016
305-1 Direct (Scope 1) GHG emissions
CDP – Climate ChangeFY19 CSR Report – By the Numbers – Sustainable Operations – page 50
305-2 Energy indirect (Scope 2) GHG emissions
FY19 CSR Report – By the Numbers – Sustainable Operations – page 50CDP – Climate Change
305-3 Other indirect (Scope 3) GHG emissions
FY19 CSR Report – By the Numbers – Sustainable Operations – page 50CDP – Climate Change
305-4 GHG emissions intensity CDP – Climate Change
305-5 Reduction of GHG emissions FY19 CSR Report – 2020 Goals Dashboard – page 9, Progress narrative – page 25
305-6 Emissions of ozone-depleting substances (ODS)
No information available Dell does not produce, import or export ODS materials
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Material Topics (continued)
Energy and Emissions (continued)
GRI 305: Emissions 2016 (continued)
305-7 Nitrogen oxides (NOX), sulfur oxides (SOX), and other significant air emissions
No information available Dell has not estimated the emissions of these gases, but these are expected to be negligible.
Product Stewardship
GRI 103: Management Approach 2016
103-1 Explanation of the material topics and its boundaries
FY19 CSR Report – Materiality & Our GRI Report – page 45
103-2 Explanation of the material topics and its boundaries
Global Environmental PolicySustainable Products and ServicesDesign for Environment – white paperCircularity at WorkEco LabelsProduct Carbon FootprintsPosition Statement on REACHChemical Use PolicyProducer Responsibility PolicyElectronics Disposition PolicyDell RecyclingElectronics Disposition Partner Performance StandardThe Business Case for a Sustainable Supply ChainDell Waste Electrical and Electronic Equipment Disassembly InstructionsGlobal Takeback LeadershipISO 14001 Environmental Management System – Worldwide Certificate
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Material Topics (continued)
Product Stewardship (continued)
103-3 Evaluation of the management approach
FY19 CSR Report – 2020 Goals Dashboard – Environment – pages 11-15, Progress narrative pages 26-31ISO 14001 Environmental Management System – Worldwide CertificateDesign for Environment – white paperThe Business Case for a Sustainable Supply ChainHow to Recycle
GRI 301: Materials 2016
301-1 Materials used by weight or volume
Materials UseBio-based Resources
We do not currently track this KPI.
301-2 Recycled input materials used FY19 CSR Report – 2020 Goals Dashboard – Environment – pages 13-14, By the Numbers – Sustainable Product and Packaging – pages 53-54Recycled Materials
Because we do not currently track 301-1a, it is not possible to calculate 301-2a. Alternatively, we provide a cumulative total of sustainable materials used in products (2020 goals dashboard > product sustainable materials), and a breakdown of those by type of materials (By the Numbers). We do provide a percentage of sustainable and recyclable materials used in packaging, as percentage of total packaging used, by weight.
301-3 Reclaimed products and their packaging materials
FY19 CSR Report – 2020 Goals Dashboard – Environment – page 15. By the Numbers – Sustainable Operations – page 52
We do not use 301-3a and b. Alternatively, we provide the cumulative total amount of product takeback since FY08.
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Material Topics (continued)
Human Rights
GRI 103: Management Approach 2016
103-1 Explanation of the material topics and its boundaries
FY19 CSR Report – Materiality & Our GRI Report – page 45
103-2 The management approach and its components
How We Win: Dell Technologies Code of Conduct – page 20RBA Code of ConductDell Supplier PrinciplesHuman Rights and Labor Policy StatementStatement Against Slavery and Human TraffickingVulnerable Worker PolicyResponsible Minerals Policy2018 SCS Progress Report – Our Approach to Sustainability – pages 2-5Sustainable Supply Chain > Human Rights
103-3 Evaluation of the management approach
FY19 CSR Report – 2020 Goals Dashboard – Supply Chain – page 8, Progress narrative pages 22-23, By the Numbers – Supply Chain– pages 47-492018 SCS Progress Report – Letter to Our Stakeholders – page ii, Highlights – pages 8-12, Audit results – pages 33, 38-39
GRI 408: Child Labor 2016
408-1 Operations and suppliers at significant risk for incidents of child labor
2018 SCS Progress Report – 2018 RBA Audit Results – page 33, Labor and Human Rights audit results – page 38, Priority findings identified in 2018 – page 39Our aim is to audit 100% of our high-risk supplier facilities on a two-year cycle. During the FY18–FY19 cycle, 97% of our high-risk supplier facilities (including first-tier and sub-tier supplier facilities) underwent RBA third-party audits.
We present results on a consolidated basis as percentage of facilities in compliance with the RBA Code of Conduct.
GRI 409: Forced or Compulsory Labor 2016
409-1 Operations and suppliers at significant risk for incidents of forced or compulsory labor
2018 SCS Progress Report - 2018 RBA Audit Results – page 33, Labor and Human Rights audit results – page 38, Priority findings identified in 2018 – page 39Statement Against Slavery and Human TraffickingOur aim is to audit 100% of our high-risk supplier facilities on a two-year cycle. During the FY18–FY19 cycle, 97% of our high-risk supplier facilities (including first-tier and sub-tier supplier facilities) underwent RBA third-party audits.
We present results on a consolidated basis as percentage of facilities in compliance with the RBA Code of Conduct.
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Material Topics (continued)
Human Rights (continued)
GRI 410: Security Practices 2016
410-1 Security personnel trained in human rights policies or procedures
No information availableCode of Conduct
Dell currently does not track this figure.
GRI 411: Right of Indigenous Peoples 2016
411-1 Incidents of violations involving rights of indigenous peoples
Dell is unaware of any part of our operations that would pertain to indigenous rights violations. Dell and Dell's suppliers are required to respect the human rights of others as detailed in our Code of Conduct, our Supplier Principles and the RBA Code of Conduct.
GRI 412: Human Rights Assessment 2016
412-1 Operations that have been subject to human rights reviews or impact assessments
Human Rights and Labor Policy Statement2018 SCS Progress Report – Building sustainable change through continuous improvement – page 3Our aim is to audit 100% of our high-risk supplier facilities on a two-year cycle. During the FY18–FY19 cycle, 97% of our high-risk supplier facilities (including first-tier and sub-tier supplier facilities) underwent RBA third-party audits.
412-2 Employee training on human rights policies or procedures
Code of Conduct – 100% of employees are required to take the Code of Conduct training and pass the associated test. The Code addresses core human rights aspects and risk areas.2018 SCS Progress Report – Sharing our knowledge to help suppliers reach long-term success – page 4
We do not track training using 412-2a, because Dell does not track training in terms of quantity of hours, but rather modules and courses completed.
412-3 Significant investment agreements and contracts that include human rights clauses or that underwent human rights screening
Dell Supplier PrinciplesSustainable Supply Chain2018 SCS Progress Report – Key Performance Indicators – page 31
Our aim is to audit 100% of our high-risk supplier facilities on a two-year cycle. During the FY18–FY19 cycle, 97% of our high-risk supplier facilities (including first-tier and sub-tier supplier facilities) underwent RBA third-party audits.
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GRI 200: Economic Topics
GRI 201: Economic Performance 2016
201-1 Direct economic value generated and distributed
10K – Selected Financial Data, pages 39-41
201-2 Financial implications and other risks and opportunities due to climate change
CDP – Climate Change10K – page 25Sustainable Operations > Climate Change
FY19 CDP Climate Change submission will be completed by July 31, 2019.
GRI 201: Economic Performance 2016
201-1 Direct economic value generated and distributed
10K – Selected Financial Data, pages 39-41
GRI 201: Economic Performance 2016 (continued)
201-3 Defined benefit plan obligations and other retirement plans
10K – pages 163-166
201-4 Financial assistance received from government
10K – pages 136-140
GRI 202: Market Presence 2016
202-1 Ratios of standard entry level wage by gender compared to local minimum wage
Confidentiality constraints Dell treats this data as confidential company information.
202-2 Proportion of senior management hired from the local community
No information available Dell does not disclose these percentages, however it is our common practice to promote and/or hire senior managers within the country/region that they manage.
GRI 203: Indirect Economic Impacts 2016
203-1 Infrastructure investments and services supported
FY19 CSR Report – Progress narrative – Communities – pages 32-33, By the Numbers – Communities – page 55Transforming Lives with Technology
203-2 Significant indirect economic impacts
FY19 CSR Report – Progress narrative – Communities – pages 32-33, By the Numbers – Communities – page 55Transforming Lives with Technology
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GRI 200: Economic Topics (continued)
GRI 204: ProcurementPractices 2016
204-1 Proportion of spending on local suppliers
Supplier Diversity OverviewFY19 CSR Report – By the Numbers –Supplier diversity spending – page 472018 SCS Progress Report – Supplier Diversity – pages 27-29
We report our spending with diverse suppliers, not as percentage of total procurement budget, but as an absolute figure.
GRI 205: Anti-Corruption 2016
205-1 Operations assessed for risks related to corruption
Dell analyzes for corruption risk within all global functions and departments annually.Code of Conduct – page 39FY19 CSR Report – Governance Section – pages 40-41
205-2 Communication and training about anti-corruption policies and procedures
All Dell employees receive Code of Conduct training annually. Code of Conduct – page 39FY19 CSR Report – Governance Section – pages 40-41Dell EMC Partner Code of Conduct – pages 4-5
205-3 Confirmed incidents of corruption and actions taken
Confidentiality constraints Dell treats this data as confidential company information.
GRI 206: Anti-Competitive Behavior 2016
206-1 Legal actions for anti-competitive behavior, anti-trust, and monopoly practices
Code of Conduct – page 14Zero legal actions.
GRI 300: Environmental Topics
GRI 301: Materials 2016
See Material Topics section above
GRI 302: Energy 2016
See Material Topics section above
GRI 303: Water 2016 303-1 Water withdrawal by source FY19 CSR Report – By the Numbers – Sustainable Operations – pages 51-52CDP – WaterDell Water Policy PrinciplesSustainable Operations > Water and Waste
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GRI 300: Environmental Topics (continued)
GRI 303: Water 2016 (continued)
303-2 Water sources significantly affected by withdrawal of water
No information available. Dell does not directly withdraw significant quantities of water from any source. Municipal supplies of water are, to the best of our knowledge, not sensitive or Ramsar-listed. Our CDP – Water Disclosure for FY18 question W1.2 listed several countries or cities where water supplies are stressed, following the Aqueduct modeling. We do not report on the specific sources
303-3 Water recycled and reused CDP – Water
GRI 304: Biodiversity 2016
304-1 Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas
No information available Dell is unaware of any significant impacts on biodiversity in protected areas resulting directly from its activities.
304-2 Significant impacts of activities, products, and services on biodiversity
No information available Dell is unaware of any significant impacts on biodiversity resulting from its activities.
304-3 Habitats protected or restored Plant a Tree Program
304-4 IUCN Red List species and national conservation list species with habitats in areas affected by operations
No information available Dell's operations do not have a known impact on any endangered species.
GRI 306: Effluents and Waste 2016
See Material Topics section above
GRI 306: Effluents and Waste 2016
306-1 Water discharge by quality and destination
CDP – Water Our wastewater discharges consist primarily of domestic sewage released to wastewater public utilities. Additional details will be available in our 2019 CDP Water Disclosure.
We do not use 306-1a ii, iii.
306-2 Waste by type and disposal method
FY19 CSR Report – By the Numbers – Sustainable Operations – pages 52-53
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GRI 300: Environmental Topics (continued)
GRI 306: Effluents and Waste 2016 (continued)
306-3 Significant spills Dell did not have any significant spills during FY19 .
306-4 Transport of hazardous waste No information available Dell's operations generate only small amounts of hazardous wastes (all facilities are conditionally exempt from small quantity generators, or equivalent), typically from maintenance of facility equipment such as heating/cooling systems. Wastes are managed according to local regulatory requirements and are recycled where feasible. Hazardous wastes are not exported. The total amount is not fully tracked at the corporate level.
306-5 Water bodies affected by water discharges and/or runoff
No information available We do not track this information
GRI 307: Environmental Compliance 2016
307-1 Non-compliance with environmental laws and regulations
Dell was not assessed for any material environmental fines nor did we have any material environmental remediation or other environmental costs during FY19.
GRI 308: Supplier Environmental Assessment 2016
308-1 New suppliers that were screened using environmental criteria
2018 SCS Progress Report – Key Performance Indicators – page 31
308-2 Negative environmental impacts in the supply chain and actions taken
2018 SCS Progress Report – Mitigating environmental risks – page 26
GRI CONTENT INDEX / 21
GRI STANDARD DISCLOSURE URL AND/OR PAGES NUMBER COMMENTS
GRI 400: Social Topics
GRI 401: Employment 2016
401-1 New employee hires and employee turnover
CareersFY19 CSR Report – People – Pages 34-37
Dell considers this information proprietary and therefore does not publicly disclose it.
401-2 Benefits provided to full-time employees that are not provided to temporary or part-time employees
Our Benefits
401-3 Parental leave No information available
GRI 402: Labor/Management Relations 2016
402-1 Minimum notice periods regarding operational changes
Confidentiality ConstraintsCode of ConductRBA Code of Conduct
Dell treats this data as confidential company information.
GRI 403: Occupational Health and Safety 2016
403-1 Workers representation in formal joint management–worker health and safety committees
Global Health and Safety PolicyOHSAS 18001 Certificate
We do not track this metric. We provide a link to our Global Health and Safety Policy and to the Worldwide, Multi-site OHSAS 18001 Certificate.
403-2 Types of injury and rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities
FY19 CSR Report – By the Numbers – People – page 56
403-3 Workers with high incidence or high risk of diseases related to their occupation
Health and safety programs designed to prevent workplace injuries and illnesses are in place for employees throughout the company. Dell's very low occupational injury and illness incident rate demonstrates the effectiveness of these programs.
403-4 Health and safety topics covered in formal agreements with trade unions
Confidentiality constraints Dell treats this data as confidential company information.
GRI CONTENT INDEX / 22
GRI STANDARD DISCLOSURE URL AND/OR PAGES NUMBER COMMENTS
GRI 400: Social Topics (continued)
GRI 404: Training and Education 2016
404-1 Average hours of training per year per employee
No information available Dell does not track training in terms of quantity of hours, but rather modules and courses completed.
404-2 Programs for upgrading employee skills and transition assistance programs
Growing Your Career
404-3 Percentage of employees receiving regular performance and career development reviews
Dell’s performance management system links individual goals with organizational performance. The performance management process requires annual formal reviews, the calibration of talent and allocation of performance rewards and promotions — all decisions in line with being a meritocracy. Throughout the year, managers provide employees with ongoing feedback, coaching, training and on-the-job development. Employees and managers mutually create the employee-development plans. This entire process aligns individual-performance objectives and career-development planning with business and company goals and results.
GRI 405: Diversity and Inclusion 2016
See Material Topics section above
GRI 406: Non-discrimination 2016
See Material Topics section above
GRI 407: Freedom of Association and Collective Bargaining 2016
407-1 Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk
Human Rights and Labor Policy Statement
Code of Conduct
RBA Code of Conduct
2018 SCS Progress Report – page 5
GRI 408: Child Labor 2016
See Material Topics section above
GRI CONTENT INDEX / 23
GRI STANDARD DISCLOSURE URL AND/OR PAGES NUMBER COMMENTS
GRI 400: Social Topics (continued)
GRI 409: Forced or Compulsory Labor 2016
See Material Topics section above
GRI 410: Security Practices 2016
See Material Topics section above
GRI 411: Rights of Indigenous People 2016
See Material Topics section above
GRI 412: Human Rights Assessment 2016
See Material Topics section above
GRI 413: Local Communities 2016
413-1 Operations with local community engagement, impact assessments, and development programs
FY19 CSR Report – Communities Progress narrative – pages 32-33, By the Numbers – Communities – page 55Transforming Lives with Technology
413-2 Operations with significant actual and potential negative impacts on local communities
No information available Not applicable
GRI 414: Supplier Social Assessment 2016
414-1 New suppliers that were screened using social criteria
2018 SCS Progress Report – Key Performance Indicators – page 31
414-2 Negative social impacts in the supply chain and actions taken
2018 SCS Progress Report – Supply Chain Sustainability Highlights – pages 7-19
GRI 415: Public Policy 2016
415-1 Political contributions Public Policy
GRI CONTENT INDEX / 24
GRI STANDARD DISCLOSURE URL AND/OR PAGES NUMBER COMMENTS
GRI 400: Social Topics (continued)
GRI 416: Customer Health and Safety 2016
416-1 Assessment of the health and safety impacts of product and service categories
Dell Inc. (Dell) is committed to compliance with the laws and regulations in each country into which the company ships our products. All Dell products are designed and tested to meet the appropriate worldwide standards for Product Safety, Electromagnetic Compatibility, Ergonomics and other regulatory compulsory requirements, when used for their intended purpose.
416-2 Incidents of non-compliance concerning the health and safety impacts of products and services
All reports of possible safety issues are investigated. Dell Inc. is not aware of any incidents traced to a product non-compliance for FY19.
GRI 417: Marketing and Labeling 2016
417-1 Requirements for product and service information and labeling
ISO CertificationsChemical Use PolicyDell Eco-labelsResponsible SourcingProduct Carbon FootprintsRBA Code of ConductProduct Safety, EMC and Environmental Datasheets
417-1b. We do not track this indicator.
417-2 Incidents of non-compliance concerning product and service information and labeling
Confidentiality constraints Dell treats this data as confidential company information.
417-3 Incidents of non-compliance concerning marketing communications
Confidentiality constraints Dell treats this data as confidential company information.
GRI 418: Customer Privacy 2016
See Material Topics section above
GRI 419: Socioeconomic Compliance 2016
419-1 Non-compliance with laws and regulations in the social and economic area
Confidentiality constraints Dell treats this data as confidential company information.
GRI CONTENT INDEX / 25
