GREENWICH LEISURE LTD THE GREENWICH EXPERIENCE GREENWICH LEISURE LTD

GREENWICH LEISURE LTD

THE GREENWICH THE GREENWICH EXPERIENCEEXPERIENCE



OUR CENTRESOUR CENTRES Waterfront Leisure Centre Waterfront Leisure Centre Thamesmere Leisure Thamesmere Leisure

CentreCentre Plumstead Leisure Centre Plumstead Leisure Centre Eltham Millennium Eltham Millennium

Coldharbour Leisure Coldharbour Leisure CentreCentre

The Valley Leisure CentreThe Valley Leisure Centre Charlton Lido Charlton Lido Tramshed TheatreTramshed Theatre

Arches Leisure Centre Arches Leisure Centre Eltham PoolsEltham Pools Meadowside Leisure Meadowside Leisure

Centre Centre

All public leisure centres in All public leisure centres in the London Boroughs of: the London Boroughs of: Waltham Forest (5)Waltham Forest (5)

Merton (4)Merton (4)

Newham (4)Newham (4)

Epsom (1)Epsom (1)


THE PROBLEM in 1993THE PROBLEM in 1993

The Council had to make The Council had to make £35,000,000 of cuts to its base £35,000,000 of cuts to its base budgetbudget

Total Council Budget £210,000,000Total Council Budget £210,000,000 Education Element £100,000,000Education Element £100,000,000 Leisure Services Budget Leisure Services Budget

£20,000,000£20,000,000


THE TRADITIONAL THE TRADITIONAL RESPONSERESPONSE

Service ReductionsService Reductions Closures and Redundancies Closures and Redundancies Leisure as a discretionary service Leisure as a discretionary service

hit hardhit hard


THE IMMEDIATE THE IMMEDIATE EFFECT ON THE LEISURE EFFECT ON THE LEISURE CENTRESCENTRES CONTRACTCONTRACT

£400,000 contract reduction£400,000 contract reduction Closure of two or three centresClosure of two or three centres The Loss of up to 30 Full Time Jobs The Loss of up to 30 Full Time Jobs Service Decimated Service Decimated No investment - No long term futureNo investment - No long term future Annual Cuts & ClosuresAnnual Cuts & Closures


Greenwich chose an IPS Greenwich chose an IPS Society for the Benefit of the Society for the Benefit of the

CommunityCommunity Social Enterprise - staff ledSocial Enterprise - staff led Loss of direct control to the CouncilLoss of direct control to the Council

BUTBUT Can achieve Rate Relief savingsCan achieve Rate Relief savings Can save jobs & servicesCan save jobs & services Value of NNDR savings in 1993 was in Value of NNDR savings in 1993 was in

excess of £400K, (the savings target).excess of £400K, (the savings target).


EPITHETSEPITHETS

Society for the Benefit of the Society for the Benefit of the Community Community

Cooperative StructureCooperative Structure Not Profit DistributingNot Profit Distributing Cannot be Bought OutCannot be Bought Out Community Company Community Company Partner with the CouncilPartner with the Council


BENEFITS OF A ‘NOT BENEFITS OF A ‘NOT FOR PROFIT’ FOR PROFIT’

ORGANISATIONORGANISATION Single focused organisationSingle focused organisation Employee empowerment Employee empowerment Fiscal benefits of Rates & VATFiscal benefits of Rates & VAT Eases Councils 5% VAT exemption thresholdEases Councils 5% VAT exemption threshold Free of Capital controls Free of Capital controls Free to diversify Free to diversify Demonstrates Best ValueDemonstrates Best Value


ALL STAKEHOLDERS ALL STAKEHOLDERS NEED TO AGREENEED TO AGREE

The Council Members The Council Members The Client The Client The WorkforceThe Workforce The Managers The Managers The CustomersThe Customers The Trades UnionsThe Trades Unions ..and Other Council Departments..and Other Council Departments


THE COUNCIL DOES THE COUNCIL DOES NOT CONTROL THE NOT CONTROL THE ‘INPUTS’‘INPUTS’

GLL is an independent organisation GLL is an independent organisation GLL determine staff pay & GLL determine staff pay &

conditions (but they are TUPE conditions (but they are TUPE protected)protected)

GLL is free to determine how the GLL is free to determine how the service is structuredservice is structured


THE COUNCIL STILL THE COUNCIL STILL CONTROLS THE SERVICE CONTROLS THE SERVICE

(OUTPUTS)(OUTPUTS)

Via a Lease on the Buildings Via a Lease on the Buildings Via the Grant Via the Grant Via the Members on the Board Via the Members on the Board

(19%)(19%) The Effect is the Same as a The Effect is the Same as a

Contract but Annually Variable Contract but Annually Variable


GLL - ITS OWNERSHIP GLL - ITS OWNERSHIP

Owned by the Contracted StaffOwned by the Contracted Staff One Person, One Share, One VoteOne Person, One Share, One Vote Shares £25 eachShares £25 each 80 % Take up from Eligible Staff80 % Take up from Eligible Staff Other staff still work for GLLOther staff still work for GLL


GLL - THE MANAGEMENT GLL - THE MANAGEMENT BOARD BOARD

11 Elected Employees 11 Elected Employees 3 Members of the Council 3 Members of the Council 2 Elected Customers 2 Elected Customers 1 Trades Union Representative1 Trades Union Representative + the Managing Director+ the Managing Director


EMPLOYEE BOARD EMPLOYEE BOARD MEMBERSMEMBERS

Elections Allow Representation Elections Allow Representation from:from:

Across the leisure centresAcross the leisure centres Gender & EthnicityGender & Ethnicity All Grades All Grades


GLL - THE MANAGEMENT GLL - THE MANAGEMENT BOARD ROLE BOARD ROLE

Meets Bi - Monthly Meets Bi - Monthly Agrees and directs Policy Agrees and directs Policy Appoints Senior Managers Appoints Senior Managers Is the Legal Entity Is the Legal Entity


GLL - THE DEMOCRACYGLL - THE DEMOCRACY

Board is Annually Elected Board is Annually Elected Workforce can call Emergency General Workforce can call Emergency General

MeetingsMeetings Site Based Consultative Mechanisms Site Based Consultative Mechanisms

for the management Board:for the management Board: Buddy System Buddy System Notice BoardsNotice Boards Team MeetingsTeam Meetings


GLL - MANAGEMENTGLL - MANAGEMENT

Strong Professional ManagementStrong Professional Management Recommend Policy to Board Recommend Policy to Board Implement Board Decisions Implement Board Decisions


KEY CORPORATE KEY CORPORATE STRATEGYSTRATEGY

‘‘Customer Driven’ Service PrinciplesCustomer Driven’ Service Principles Controlled and Sustainable GrowthControlled and Sustainable Growth Reinvestment in Facilities and ServiceReinvestment in Facilities and Service Underlying Social Objectives Underlying Social Objectives Staff Development and Training Staff Development and Training Local employment & career Local employment & career

opportunities opportunities Award Winning StandardsAward Winning Standards


CREATING A ‘STAKEHOLDING’ CREATING A ‘STAKEHOLDING’ ORGANISATION IS A NEW ORGANISATION IS A NEW

SKILL SKILL

Staff Meetings Staff Meetings Regular Newsletters Regular Newsletters Trades Union Consultation Trades Union Consultation External Advice & Support External Advice & Support Time, Commitment & LeadershipTime, Commitment & Leadership Not an Overnight Job Not an Overnight Job


HOW LONG DID IT HOW LONG DID IT TAKE TAKE

1992 1992 JulyJuly Initial Vision PaperInitial Vision Paper OctOct Paper agreed by Committee Paper agreed by Committee NovNov Budget cuts identifiedBudget cuts identified

1993 1993 JanJan Tentative go ahead (2 options)Tentative go ahead (2 options)

MayMay Staff & TUs agree IPS proposal Staff & TUs agree IPS proposalJuneJune Detailed Committee Detailed Committee

agreement agreement JulyJuly Seamless Transfer Seamless Transfer occurs - GLL occurs - GLL is Born !is Born !

2001 2001 Still Going Strong !Still Going Strong !


THE IPS HAD UNANIMOUS THE IPS HAD UNANIMOUS POLITICAL SUPPORTPOLITICAL SUPPORT

LABOUR LABOUR StakeholdersStakeholdersWorkers ControlWorkers Control

LIB/DEMSLIB/DEMS Social Social OwnershipOwnership

CONSERVATIVESCONSERVATIVES ExternalisationExternalisation


GREATER FUNDING GREATER FUNDING OPPORTUNITIES EXISTOPPORTUNITIES EXIST

Sports Lottery Sports Lottery Charities Lottery Charities Lottery SRB / Capital Challenge SRB / Capital Challenge European Funding European Funding PFI PFI Borrowing ?Borrowing ?


VALUE FOR MONEYVALUE FOR MONEY

£0

£2,000,000

£4,000,000

£6,000,000

£8,000,000

£10,000,00090

/91

91/92

92/93

93/94

94/95

95/96

96/97

97/98

98/99

99/00

INCOME AGAINST COST TO THE COUNCIL

INCOME

COST TOCOUNCIL


VALUE FOR MONEYVALUE FOR MONEY

90/91

92/93

94/95

96/97

98/99

REINVESTMENT

£0

£200,000

£400,000

£600,000

£800,000

£1,000,000

DIRECT REINVESTMENT BY GLL


GLL - THE SUCCESSGLL - THE SUCCESS

Cost to Council Reduced AnnuallyCost to Council Reduced Annually Income Increased AnnuallyIncome Increased Annually Effective Social Inclusion PolicyEffective Social Inclusion Policy More than 100,000 GreenwichCard More than 100,000 GreenwichCard

MembersMembers 30,000 HigherSavers30,000 HigherSavers Quality Award Winners (Quest & Quality Award Winners (Quest &

ISO9002ISO9002))


National Award WinnersNational Award Winners

Chartermark - TWICE 1995 &1998Chartermark - TWICE 1995 &1998 Investors In people - TWICE (1997 Investors In people - TWICE (1997

&2001)&2001) Best Leisure Operator (LPF) - 2000Best Leisure Operator (LPF) - 2000 Best Fitness Centre (FIA) -2000Best Fitness Centre (FIA) -2000


GLL our PeopleGLL our People

Local EmployerLocal Employer Good conditionsGood conditions Many new jobs createdMany new jobs created Staff Development ProgrammeStaff Development Programme Low staff turnoverLow staff turnover Exemplary sickness levelsExemplary sickness levels Genuine stakeholders!Genuine stakeholders!


GLL - THE RESULTGLL - THE RESULT

Closures Avoided Closures Avoided Services ExpandedServices Expanded Jobs & Conditions Protected & Jobs & Conditions Protected &

EnhancedEnhanced Democracy IntroducedDemocracy Introduced


OVERVIEW OVERVIEW THE BENEFITSTHE BENEFITS

Empowerment, Enthusiasm & OwnershipEmpowerment, Enthusiasm & Ownership Faster & More Flexible Decision MakingFaster & More Flexible Decision Making Free of Local Government BureaucracyFree of Local Government Bureaucracy Customer InvolvementCustomer Involvement Positive Cash FlowPositive Cash Flow Free of Capital ControlsFree of Capital Controls Partnership Opportunities Partnership Opportunities & of course .. Reduced Costs& of course .. Reduced Costs


THE CONCEPT - SOME THE CONCEPT - SOME WORDS TO SUM WORDS TO SUM UPUP

EXCITING EXCITING IMAGINATIVE IMAGINATIVE INNOVATIVEINNOVATIVE ENTREPRENEURIALENTREPRENEURIAL EMPOWERINGEMPOWERING & SUCCESSFUL & SUCCESSFUL !!

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GREENWICH LEISURE LTD THE GREENWICH EXPERIENCE GREENWICH LEISURE LTD