Greenstar regular and system oil-ﬁ red condensing boiler …oilboilerparts.com/pdfs/worcester/worcester greenstar...Horizontal and vertical flue terminal positioning 32 - 33 Horizontal

Technical and Specifi cation Information Greenstar Camray series

Greenstar Utility series

Greenstar Danesmoor series

Greenstar Camray External series

Greenstar regular and system oil-fi red condensing boiler range

2

Worcester and you. Making a difference.

As part of the Bosch Group, Worcester

products are designed and manufactured to

provide customers with the highest levels of

quality and reliability which are synonymous

with the Bosch name.

As part of Europe’s largest supplier of

heating products, Worcester, Bosch Group

has UK-based resources and support

capabilities to offer you the value-added

solutions you require. Worcester employs

a nationwide network of Service Engineers

and technically trained Field Sales

Managers, supported by an experienced

technical services team which is able to

provide comprehensive support and advice

from designing system layouts through

to installation.

Worcester is dedicated to providing high

performance, energy effi cient heating

and hot water systems for a wide range

of installations. Our oil manufacturing

heritage stretches back to the foundation of

the company in 1962 and during this period

we have built a reputation for manufacturing

products which offer the end user the

highest levels of quality and reliability.

2

3

Contents Page

The Greenstar regular & system boiler range 4 - 7

Inside story 8 - 19

Site preparations and guidance 20 - 26

The Worcester Greenstar System Filter 27

Condensate pipework 28 - 29

Worcester CondenseSure auxiliary siphon 30 - 31

Horizontal and vertical flue terminal positioning 32 - 33

Horizontal fluing options (internal models) 34 - 38

Vertical fluing options (internal models) 39 - 41

Greenstar Danesmoor wall mounted internal boiler range

vertical fluing options 42 - 43

Horizontal fluing options (external models) 44

Oilfit external flue system 45 - 47

Plume management terminal positioning and system options 48 - 51

Conventional flue 52

Oilfit flexible flue liner 53 - 54

Installation requirements 55 - 58

Accessories 59 - 63

Worcester training 64 - 66

After-sales 67

“At Worcester we recognise the vital role you

play in the specification and installation of

energy efficient appliances in homes across

the UK. We will continue to invest in our

products, people, facilities and added value

services to ensure you have all you require in

order to deliver only the best solutions to

your customers’ requirements.”

Carl Arntzen,

Managing Director,

Bosch Thermotechnology Ltd.

The reception and main entrance at our Worcester headquarters

3

4

The Greenstar regular and system oil-fi red condensing boiler rangeThe Greenstar Camray and Danesmoor series are part of

a market-leading range of high effi ciency boilers which is

good news for the environment and excellent news for

specifi ers, installers and consumers. They offer excellent

fl ow rates and are ideal for customers who are looking to

minimise fuel consumption, without sacrifi cing heating and

hot water performance.

Greenstar oil-fi red regular and system boilers offer outputs

between 12 to 70kW and are specifi cally designed for use

with either a vented or sealed system. They are ideally

suited to our range of Greenstore hot water cylinders which

allow your customer to benefi t from mains pressure hot

water, rapid re-heat times and excellent heat retention.

Every appliance is operationally tested before it leaves

the factory as part of Worcester’s rigorous quality

control procedure. When you install a Worcester

oil-fi red boiler, you can rest assured that your customer

is receiving the best quality components and highest

levels of workmanship.

Highly effi cient condensing technology

The secondary heat exchanger of the Greenstar range

extracts more energy from the oil and, when compared with

a non-condensing boiler, can cut heating and hot water bills

by over £400 a year†. All Greenstar condensing boilers are

able to deliver this energy-saving performance by extracting

additional latent heat from the exhaust gases – a highly

effi cient use of energy which also signifi cantly reduces

carbon dioxide emissions into the atmosphere.

Greenstar Camray and Danesmoor condensing boilers have

a seasonal effi ciency of over 90% (SEDBUK 2005 value),

effi ciently producing heat for both your customers' heating

and hot water demands. This is in comparison to standard

effi ciency boilers which achieve around 78% effi ciency,

highlighting how a Greenstar boiler can cut heating and hot

water bills.

†Source: Energy Saving Trust: Based on replacing a G-rated oil-fired boiler with an A-rated oil-fired condensing boiler and a full set of controls in a typical 3 bedroom semi-detached home with an average oil price of 6.02p/kWh.

55

Greenstar Camray Kitchen

The Greenstar regular and system oil-fired range at a glanceGreenstar model Camray 12/18 models Camray 18/25 models Camray 25/32 models

Part No.

Kitchen regular 7 716 100 105 7 716 100 106 7 716 100 107

Kitchen system 7 716 100 121 7 716 100 122 7 716 100 123

Utility regular 7 716 100 108 7 716 100 109 7 716 100 110

Utility system 7 716 100 111 7 716 100 112 7 716 100 113

SEDBUK 2005 (all models) 93.1% 93.2% 94.2%

Dimensions (h x w x d) All Kitchen/Utility models

855x370x600mm 855x370x600mm 855x370x600mm

Output kW to central heating (CH)

Min 12kW 18kW 25kW

Max 18kW 25kW 30kW

Conventional CF or RS room sealed from one appliance

Greenstar model Camray 12/18 External models Camray 18/25 External models Camray 25/32 External models

Part No.External regular 7 716 100 114 7 716 100 115 7 716 100 116

External system 7 716 100 126 7 716 100 127 7 716 100 128

SEDBUK 2005 (all models) 93.1% 93.2% 94.2%

Dimensions (h x w x d) 950x565x780mm 950x565x780mm 950x565x780mm


Min 12kW 18kW 25kW

Max 18kW 25kW 30kW

Balanced flue

Greenstar model Utility 32/50 Utility 50/70 Danesmoor WM 12/18 Danesmoor WM 18/25

Part No. 7 716 100 103 7 716 100 104 7 716 100 124 7 716 100 125

SEDBUK 2005 93.0% 92.5% 92.6% 92.8%

Model Utility regular Utility regular Kitchen regular Kitchen regular

Dimensions (h x w x d) 1012x520x815mm 1012x520x815mm 880x600x380mm 880x600x380mm


Min 32kW 50kW 12kW 18kW

Max 50kW 70kW 18kW 25kW

Conventional CF or RS room sealed from one appliance

RS only RS only

6

Greenstar Camray and Danesmoor

regular and system boiler ranges

Greenstar internal models are ideally suited for installation

in a kitchen or a utility room.

Greenstar internal regular and system boilers feature:

• The same footprint as previous models, creating less

disturbance for replacement installations

• The option to add a plug-in 7 day twin-channel digital

programmer to kitchen models, to give fully automatic

control and eliminating the need for external wiring of

the programmer

• The ability to be installed under a removable

work surface.

Greenstar Camray External

regular and system boiler ranges

Where space in the home is at a premium a Greenstar

Heatslave External boiler is the ideal solution.

Whilst offering many of the features of the internal models,

Greenstar Camray External models also feature:

• A robust, durable external cabinet that blends in with the

garden and protects the appliance from the elements

• IP45 Ingress Protection – protecting the boiler from

water, dust and the environment

• A built-in frost thermostat which protects the appliance

from freezing.

The features of the Greenstar regular and system condensing boiler range

Special features

• All Greenstar oil-fi red boilers have an annual

effi ciency of over 90% (SEDBUK 2005 value),

ensuring optimum effi ciency

• Designed for easy installation and servicing

• Greenstar fl oor standing oil-fi red boilers feature a

5mm steel inner primary heat exchanger surface as

well as a 3mm outer. This, combined with a stainless

steel secondary heat exchanger, extracts additional

latent heat within the fl ue gases, ensuring an effi cient

and reliable product

• Years of development has enabled Worcester to produce

the optimum match between the burner and boiler,

ensuring maximum effi ciency as well as an exceptionally

clean and quiet operation

• Every Greenstar oil-fi red appliance carries

a full 2 year guarantee, as well as a 5 year*

guarantee on the primary heat exchanger

and a 10 year* guarantee on the secondary

heat exchanger.

*Terms and conditions apply.

*On the secondary heat exchanger.

77

Operation

Greenstar Camray system boilers are supplied ready for

use with sealed primary water systems, and are fully

compatible with the entire range of Greenstore single coil

hot water cylinders.

Greenstar Camray and Danesmoor regular boilers are

suitable for open vented systems, requiring a minimum

head of 1m.

All models operate on 28 sec kerosene oil and feature a

Riello burner.

Applications

• The outputs offered by the range ensures installation

fl exibility, making Greenstar oil-fi red boilers ideally suited

to many sizes of domestic property

• All models are solar compatible and are ideally matched

to our range of Greenskies solar thermal panels and

Greenstore twin coil cylinders.

Fluing

Indoor appliances can be used with

either a room sealed concentric fl ue or

conventional (open) fl ue. A fl exi-fl ue liner

kit is available to enable the appliance to be fl ued

via a chimney. The room sealed fl ue ensures extremely

quiet operation.

The external appliances utilise a balanced fl ue system

in order to minimise the risk of lockouts caused by

strong winds.

A plume management kit is available for both internal and

external boilers.

Greenstar Oilfi t – the easy-fi t fl uing solution

• Multiple fl uing options with the ability to fl ue internal

fl oor standing boilers from the top, rear or side and

external boilers from the rear and side

• Conventional fl ue via the adaptor kit or fl exi-fl ue chimney

liner kit

• Room sealed fl ue lengths up to 12m vertically and

6m horizontally

• Quick-to-install push-fi t connections and telescopic

options which form a gas tight seal and in most cases

eliminate the need to cut the fl ue

• Easy-fi t installation that requires no special tools when

fi tting fl ue extensions, elbows and adaptors.

Greenstar Camray Utility

Greenstar Camray External

Greenskies Solar-Lux, Solar-Lifestyle, Solar-Lito, Solar-Lito Mini and Greenstore TC series

8

Inside story – Greenstar Camray regular condensing boiler series

Greenstar Camray (kitchen) fascia

Temperature control Demand indicator Lock-out indicator Optional digital plug-in programmer

Flue overheat reset button

Boiler overheat reset button

Burner lead Baffle retainer access door

Flue gas analyser test point (behind control box)

Oil supply isolating valve

Burner

Deflector plate

Greenstar Camray (kitchen) shown

9

Technical data

BoilerGreenstar

Camray regular(kitchen & utility) 12/18

Greenstar Camray regular

(kitchen & utility) 18/25

Greenstar Camray regular


Height 855mm 855mm 855mm

Width 370mm 370mm 370mm

Depth 600mm 600mm 600mm

Weight – lift 101kg 102kg 109kg

2005 SEDBUK value 93.1% / A rated 93.2% / A rated 94.2% / A rated

2009 SEDBUK value 90.9% 91.2% 91.7%

Solar compatible

Heating flow / return connections 1 inch BSP, 22mm 1 inch BSP, 22mm 1¼ inch BSP, 28mm

Condensate connection (polypropylene) 21.5mm 21.5mm 21.5mm

Oil connection 10mm 10mm 10mm

Primary water content 23 ltr 23 ltr 21 ltr

Output to central heating 12 - 18kW 18 - 25kW 25 - 30kW

Oil burner Riello RDB 1 Riello RDB 2.2 Riello RDB 2.2

Optional plug-in twin channel digital controls Kitchen models only Kitchen models only Kitchen models only

Primary feed/drain 1 inch BSP 1 inch BSP 1¼ inch BSP

Primary cold feed ¾ inch BSP ¾ inch BSP ¾ inch BSP

Maximum primary static head 30m 30m 30m

Minimum primary static head 1m 1m 1m

Water side resistance 20ºC 26mbar 52mbar 69mbar

Available pump head 20ºC N/A N/A N/A

Exhaust flue gas mass flow 29kg/hr 40kg/hr 51kg/hr

Control thermostat range 55/81ºC 55/81ºC 55/81ºC

Power supply 230V, 50Hz 230V, 50Hz 230V, 50Hz

Power consumption 150W 160W 160W

Flue reset overheat thermostat (cut out) 110ºC 110ºC 110ºC

Boiler manual reset overheat thermostat (cut out) 105ºC 105ºC 105ºC

Boiler high limit thermostat (cut out) 95ºC 95ºC 95ºC

Minimum diameter flue (CF) 100mm 100mm 130mm*

Minimum diameter flue (RS) 80/125mm 80/125mm 80/125mm (H) 100/150mm (V)

Maximum horizontal flue RS (125mm dia.) 4,000mm 6,000mm 4,000mm

Maximum vertical flue RS (125mm dia.) 8,000mm 8,000mm N/A

Maximum vertical flue RS (150mm dia.) N/A 10,000mm 8,000mm

Maximum hearth temperature <100ºC <100ºC <100ºC

*100mm when using ‘Oilfit’ flexible flue liner kit

10

Inside story – Greenstar Utility regular condensing boiler series

Burner lead

Burner

Primary heat exchanger service

access door

Flue gasreset button

Overheat thermostat reset button

Temperature control

Flue gas analysis point

Service access door to secondary heat exchanger

Burner combustion air hose (RS only)

Multi-directional flue outlet box (RS only)

Burner control box

Thermostat pocket

Data label

Lock out reset button

Return

Flue gas overheat thermostat

Air vent to secondary heat exchanger

1111

Technical data

BoilerGreenstar regular

Utility 32/50Greenstar regular

Utility 50/70

Height 1,012mm 1,012mm

Width 520mm 520mm

Depth 815mm 815mm

Weight – lift 270kg 280kg

2005 SEDBUK value 93.0% / A rated 92.5% / A rated

2009 SEDBUK value 90.0% 90.5%

Solar compatible

Heating flow / return connections 1½ inch BSP/28mm 1½ inch BSP/28mm

Condensate connection (polypropylene) 21.5mm plastic pipe 21.5mm plastic pipe

Oil connection 10mm 10mm

Primary water content 50 ltr 51 ltr

Output to central heating 32 - 50kW 50 - 70kW

Oil burner Riello RDB 3.2 Riello RDB 4.2

Open primary vent 1½ inch BSP 1½ inch BSP

Primary cold feed 1½ inch BSP 1½ inch BSP

Maximum primary static head 30m 30m

Minimum primary static head 1m 1m

Water side resistance 20ºC 26mbar 40mbar

Exhaust flue gas mass flow 76kg/hr 106kg/hr

Power supply 230V, 50Hz 230V, 50Hz

Power consumption 190W 220W

Flue reset overheat thermostat (cut out) 120ºC 120ºC

Boiler manual reset overheat thermostat (cut out) 110ºC 110ºC

Boiler high limit thermostat (cut out) 100ºC 100ºC

Minimum diameter flue (CF) 130mm 130mm

Minimum diameter flue (RS) 100/150mm 100/150mm

Maximum horizontal flue RS (150mm dia.) 3,000mm 3,000mm

Maximum vertical flue RS (150mm dia.) 6,000mm 6,000mm

Maximum hearth temperature <100ºC <100ºC

Ingress protection rating IP20 IP20

12

Inside story – Greenstar Danesmoor WM regular condensing boiler series

Greenstar Danesmoor WM fascia

Control panel

Secondary heat exchanger

Flue cowl

Burnerservice hook

Primary heat exchanger

Thermostat phial pockets

Drip tray

Condense trap

Riello RDB burner

Push fit flow and return burner air duct pipework connections

Optional digital plug-in programmer

13

Technical data

BoilerGreenstar Danesmoor

WM 12/18Greenstar Danesmoor

WM 18/25

Height 880mm 880mm

Width 600mm 600mm

Depth 410mm 410mm

Weight – lift 72kg 72kg

2005 SEDBUK value 92.7% / A rated 92.8% / A rated

2009 SEDBUK value 90.7% 90.7%

Solar compatible

Heating flow / return connections 22mm copper 22mm copper

Condensate connection (polypropylene) 21.5mm plastic pipe 21.5mm plastic pipe

Oil connection 10mm 10mm

Primary water content 23 ltr 23 ltr

Output to central heating 12 - 18kW 18 - 25kW

Oil burner Riello RDB 1 Riello RDB 2.2

Optional plug-in twin channel digital controls

Maximum primary static head 30m 30m

Minimum primary static head 1m 1m

Water side resistance 20ºC 30mbar 69mbar

Exhaust flue gas mass flow 29kg/hr 40kg/hr

Control thermostat range 55/81ºC 55/81ºC

Power supply 230V, 50Hz 230V, 50Hz

Power consumption 150W 160W

Flue reset overheat thermostat (cut out) 110ºC 110ºC

Boiler manual reset overheat thermostat (cut out) 105ºC 105ºC

Boiler high limit thermostat (cut out) 95ºC 95ºC

Minimum diameter flue (RS) 80/125mm 80/125mm

Maximum horizontal flue RS (125mm dia.) 4,000mm 4,000mm

Maximum vertical flue RS (125mm dia.) 6,000mm 6,000mm

Ingress protection rating IP20 IP20

14

Inside story – Greenstar Camray System condensing boiler series

Greenstar Camray Utility System fascia

Temperature control

Flue overheatreset button

(under control box)


Burner lead

Pressure relief valve

Expansion vessel

System pressure gauge

Baffle retainer access door

Circulating pump

Expansion vessel bracket

Burner

Flue gas analyser test point (behind control box)

Greenstar Camray Utility System shown

15

Technical data

Boiler

Greenstar Camray System











2009 SEDBUK value 90.9% 91.2% 91.7%

Solar compatible

Heating flow / return connections 22mm 22mm 28mm






Optional plug-in twin channel digital controls Kitchen models only Kitchen models only Kitchen models only



Water side resistance 20ºC N/A N/A N/A

Available pump head 20ºC 5.7 mH2O 4.9 mH2O 4.1 mH2O








Minimum diameter flue (CF) 100mm 100mm 130mm*

Minimum diameter flue (RS) 80/125mm 80/125mm 80/125mm (H) 100/150mm (V)

Maximum horizontal flue RS (125mm dia.) 4,000mm 6,000mm 4,000mm




Ingress protection rating IP20 IP20 IP20

*100mm when using ‘Oilfit’ flexible flue liner kit

16

Inside story – Greenstar Camray External regular condensing boiler series

Flue gas analyser test point

Flue overheatreset button

Baffle retainer access door

Burner

Burner lead

Condensate trap (supplied as accessory)


Greenstar Camray External fascia

Temperature control Service mode switch

17

Technical data

BoilerGreenstar Camray

External 12/18Greenstar Camray

External 18/25Greenstar Camray

External 25/32






2009 SEDBUK value 90.9% 91.2% 91.7%

Solar compatible

Heating flow / return connections 1 inch BSP, 22mm 1 inch BSP, 22mm 1¼ inch BSP, 28mm






Optional plug-in twin channel digital controls – – –

Open primary vent 1 inch BSP 1 inch BSP 1¼ inch BSP

Primary cold feed ¾ inch BSP ¾ inch BSP ¾ inch BSP

Condensate trap Accessory kit supplied Accessory kit supplied Accessory kit supplied



Water side resistance 20ºC 26mbar 52mbar 69mbar

Available pump head 20ºC N/A N/A N/A








Flue diameter 80/125mm 80/125mm 80/125mm, 100/150mm

Maximum high level horizontal flue RS (125mm dia.) 2,000mm 5,000mm 2,000mm





18

Inside story – Greenstar Camray External System condensing boiler series

Pressure relief valve

Flue gas analysertest point

Baffle access door

Burner

Burner lead

Combustion air inlet tube

Circulation pump

Condensate trap (supplied as accessory)

Greenstar Camray External fascia

Temperature control

Service mode switch

Pressure gauge

19

BoilerGreenstar Camray

External System 12/18Greenstar Camray

External System 18/25Greenstar Camray

External System 25/32






2009 SEDBUK value 90.9% 91.2% 91.7%

Solar compatible

Heating flow / return connections 22mm 22mm 28mm






Optional plug-in twin channel digital controls – – –

Condensate trap Accessory kit supplied Accessory kit supplied Accessory kit supplied



Available pump head 20ºC 5.7 mH2O 4.9 mH2O 4.1 mH2O








Flue diameter 80/125mm 80/125mm 80/125mm or 100/150mm

Maximum high level horizontal flue RS (125mm dia.) 2,000mm 5,000mm 2,000mm





Technical data

20

Site preparations and guidance (internal models)

Flue system

The Greenstar Camray regular (kitchen) and Utility, System

(kitchen) and System Utility, Danesmoor WM and Utility

appliances can be connected to either a conventional fl ue

system or a multi-directional, room sealed balanced fl ue.

In either case either the conventional fl ue adaptor or the

appropriate RS fl ue kit needs to be specifi ed.

The Greenstar Camray External appliances can be

connected to the Greenstar Oilfi t External fl ue system

providing balanced fl uing options at low-level, high level or

vertical outlets. The Oilfi t External fl ue system can also be

used on internal models.

All materials used on open fl ue systems must be able to

sustain the corrosive elements present within the fl ue gases

from condensing boilers. Worcester’s Oilfi t fl exible fl ue liner

is available in a variety of lengths from 8m to 15m and is

suitable for the Greenstar Camray range† (see installation

manual for further details or contact our Technical Support

Department). For other fl ue systems, guidance on the

suitability of appropriate materials should be sought from

the fl ue manufacturer. Worcester can supply a fl exible fl ue

liner suitable for CF chimney installations.

Siting of appliance

Greenstar Camray regular (kitchen) and Utility, System

(kitchen), System Utility and Danesmoor Utility oil-fi red

appliances are not suitable for external installation unless

a suitable enclosure is provided. The fl oor must be fi rm

and level.

The fl oor on which the boiler is to be mounted should be

capable of supporting an overall weight of approximately

140kg (Camray) or 300kg (Danesmoor Utility). All models

have a hearth temperature of below 100°C. The boilers do

not therefore require a constructional hearth.

The appliances should however be positioned on a

non-combustible solid base as near to the fl ue location

point as possible: care should be taken to ensure that the

appliance is level.

The Greenstar Camray External appliances are suitable for

external installation only. The boilers should be sited on a

fi rm and level, non-combustible base capable of supporting

the boiler's weight.

For all external boilers consideration should be given to

the location of the appliance and its fl ue outlet in relation

to windows, doors and air vents. Care should be taken to

ensure that pipework leaving the appliance and entering the

building should not be exposed and the appliance should

be sited as close to the dwelling as possible.

Wall mounted models are supplied with a wall mounting

frame and the primary pipework can be installed prior to

the installation of the appliance. The wall must be capable

of supporting the weight of the appliance, accessories and

water content approximately 135kg. The appliance is not

suitable for external installation unless a suitable enclosure

is provided.

†Excluding external models

21

600mm

1,200mm 570mm

300mm

100mm

100mm1,155mm

Installation clearances for Greenstar Camray regular (kitchen) and Utility, System (kitchen) and System Utility

Installation and service clearances

The minimum clearances shown below should be allowed

for installation and servicing.

1,200mm 380mm

10mm or 300mm**

5mm*

5mm*

600mm

1,155mm

Service, maintenance and repair clearances for Greenstar Camray regular (kitchen) and Utility, System (kitchen) and System Utility

*Note: Remove the flue ‘knock-out’ panel sections if this clearance is less than 75mm.

**Note: Top: 300mm for maintenance and repairTop: 10mm for annual service check

600mm

1,415mm 720mm

300mm

100mm

100mm1,297mm

Installation clearances for Greenstar Utility

600mm

1,415mm 540mm

300mm

10mm

10mm1,312mm

Service, maintenance and repair clearances for Greenstar Utility

1,010mm 620mm

1,380mm

300mm

10mm

600mm

200mm

10mm

Installation and service clearances for Greenstar Danesmoor WM

22

Compartment installationFollow the requirements of BS 5410 and note:

• Minimum clearances must be maintained

• An access door is required to install, service and

maintain the boiler and any ancillary equipment,

i.e. condensate trap

• If fi tting the boiler into an airing cupboard use a non-

combustible material (if perforated, maximum hole sizes

of 13mm) to separate the boiler from the airing space.

Compartment ventilation

• Ventilation must be provided for boilers fi tted into

compartments as described in BS 5410

• A minimum of 2 air vents must be fi tted, one at low level

(C) and another at high level (D) onto the same wall using

the same air (E) for circulation

• Free air must not be taken from a room or internal space

containing a bath or shower and must not communicate

with a protected area such as a hall, stairway, landing,

corridor, lobby, shaft, etc.

• Air vents must allow access for clean free air and

must be sited to comply with the fl ue terminal

position requirements

• Air ducting runs must not exceed 3 metres.

• Low level air vents must be less than 450mm from

the fl oor

• A warning label must be added to the vents with a

statement to the effect: “Do not block this vent. Do not

use for storage”.

Internal ventilation External ventilation

Compartment ventilation

A Compartment

B Boiler

C Low level vent

D High level vent

E Air supply

Conventional flue†

Minimum air vent area (cm2) for appliances installed in a compartment

Internal ventilation* External ventilation**

kW High level (D)

Low Level (C)

High level (D)

Low Level (C)

12/18 143 214 72 143

18/25 220 330 110 200

25/32 275 413 138 275

32/50 495 743 248 495

50/70 715 1,073 368 715

WM 12/18 198 297 99 198

WM 18/25 275 413 138 275

*Internal air to and from a space/room inside the building.**External air to and from directly outside the building.† Due to changes to BS 5410 and modern building design, these figures no

longer incorporate the adventitious ventilation allowance.

Room sealed flue†

Minimum air vent area (cm2) for appliances installed in a compartment

Internal ventilation* External ventilation**

kW High level (D)

Low Level (C)

High level (D)

Low Level (C)

12/18 143 143 72 72

18/25 220 220 110 110

25/32 275 275 138 138

32/50 495 495 248 248

50/70 715 715 358 358

WM 12/18 198 198 99 99

WM 18/25 275 275 138 138

Air supply

CF (conventional flue)

An adequate supply of free air must be delivered to the boiler

for combustion purposes through a permanent inlet, such as

an air brick, into the area where the boiler is situated.

Combustion air must not be taken from bathroom or

bedroom areas.

Minimum area of air inlet for combustion*

kW Area

12/18 72cm2

18/25 110cm2

25/32 138cm2

32/50 248cm2

50/70 258cm2

WM 12/18 99cm2

WM 18/25 138cm2

* Due to changes to BS 5410 and modern building design, these figures no longer incorporate the adventitious ventilation allowance.

23

600mm

600mm

2,250mm

600mm

600mm radius

750mm

750mm

2,250mm

2,250mm12 21

11 22 2,250mm

0

0

Conventional flued boilers must not be fitted in

a bathroom.

Important: bathroom locations and clearances

• The boiler must not be installed in zones 0, 1 or 2

• Any switch or appliance control using mains electricity

must not be within reach of a person using the bath

or shower

• Electrical switches, fused spurs and socket outlets must

not be situated in the bathroom

• A boiler fi tted with a non-mechanical timer or with

no timer in the boiler can be installed in Zone 2 or

outside the shaded area

• A boiler with a mechanical timer or RF mechanical timer

with a room thermostat must only installed outside the

shaded area

• Additional Residual Current Device (RCD) protection may

be required.

Refer to the latest IEE wiring regulations.

Casing dimensions

370mm

855mm

600mm

Greenstar Camray regular (kitchen) and Utility, System (kitchen) and System Utility

520mm

1,012mm

815mm

Greenstar Utility

880mm

380mm

600mm410mm

30mm

Greenstar Danesmoor WM

24

Pipework connections

The diagrams below show the fl ue and pipe outlets (mm):

Note: For servicing purposes, keep the condensate and pressure relief discharge pipes away from components and pipework connections.

185

RS -155CF - 170

459

60

755

C

E

550

25

C

E

A

B

A

B

A

B

FRONT VIEW SIDE VIEW

D D

284

532

282

F F

GG

Greenstar Camray System & Utility System models

459

284

60

DD

C C

A A A

E E

B BB


25185

RS – 155CF – 170

755

550

Greenstar Camray (kitchen) and Utility models

Flue and pipe connections

Key Description 12/18 & 18/25 25/32

A CH flow/open vent 1" dia. BSP 1¼" dia. BSP

B Primary feed/drain ¾" dia. ¾" dia.

C CH return 22mm dia. plain copper

28mm dia. plain copper

D Flue outlet

E Condensate outlet 21.5mm dia. 21.5mm dia.


Key Description 12/18 & 18/25 25/32

A Open vent 1" dia. BSP 1¼" dia. BSP

B Primary feed/drain ¾" dia. ¾" dia.

C CH return 22mm dia. plain copper


D Condensate outlet 21.5mm dia. 21.5mm dia.

E Flue outlet

F CH flow 22mm dia. 28mm dia.

G Pressure relief pipe 15mm dia. 15mm dia.

Greenstar Utility models


Key Description 32/50 & 50/70

A CH flow/open vent 1½" dia. BSP

B Primary feed/drain 1½" dia. BSP

C CH return 28mm dia. plain ended copper

D Flue outlet

188.5mm

191mm

C

108mm (B)153.5mm (D)

74.5mm (A)


E

96.5mm

503.5mm

Greenstar Danesmoor WM models


Key Description 12/18 & 18/25

A Flow 22mm dia. copper

B Return 22mm dia. copper

C Primary drain hose connection ½" BSP

D Condensate outlet 21.5mm dia.

E Flue outlet 80/125mm dia.

2525**Rear clearance flue outlet on side *Rear clearance flue outlet on rear

Site preparations and guidance (external models)

Siting of appliance

Appliances should not be installed where there is a

potential for excessive ground water coverage.

Appliances are only suitable for installing externally at a

suitable location onto a fi xed, permanent rigid surface.

There must be suffi cient hard standing around the

appliance to allow for servicing.

Appliances must be installed on a fl at, level surface to

ensure that condensation does not enter the primary heat

exchanger. Tarmac and wood hard standings are

not recommended.

Flue system

Appliances can only be connected to the Oilfi t External

room sealed balanced fl ue (see pages 45-47).

Installation and service clearances

The minimum clearances shown below should be allowed

for installation and servicing. It is strongly recommended

that the fl ue terminal faces away from walls to reduce the

possibility of “wetting” occurring.

600mm

2,500mm600mm

BASE

FR

ON

T

600mm min.

FRONT

2,500mm*

45mm85mm

600mm

Planview

50mm**

10mm

600mm

2,500mm

FRONT

Plan view

FRONT

2,500mm10mm

600mm

Plan view

50mm**

26

Casing dimensions

565mm

950mm

780mm

Greenstar Camray External and Greenstar Camray External System

Pipework connections

The diagrams below show the fl ue and pipe outlets (mm):

Note: For servicing purposes, keep the condensate and pressure relief discharge pipes away from components and pipework connections.

295

490

102793

254

91

105

259

259

171

Condensate

Flue

Services

PRV

Fire valve capillary& drain access

REAR

Rear serviceports belowthis line areNOT SUITABLEFOR EXTERNALSYSTEMMODELS.

Rear

490

793

590

466

105 94 55

263

659669704714

559

224

Flue

Services

PressureRelief Valve

Condensate

Oil

Fire valve capillary & drain access

Right side


Description 12/18 & 18/25 25/32

CH flow/open vent 1" dia. BSP 1¼" dia. BSP

Primary feed/drain ¾" dia. ¾" dia.

CH return 22mm dia. plain copper


Flue outlet 80/125mm dia.80/125mm &

100/150mm dia.

Condensate outlet 21.5mm dia. 21.5mm dia.

490

791

590

463

159124 90 55

659679699719

Flue

Services

Condensate

PressureReliefValve

Oil

Left side

27

The Worcester Greenstar System FilterModern condensing boilers are precision engineered and

designed to run with a clean water heating system. Over

time, dirty system water will damage a boiler and its

components, causing failures and shortening the life of the

overall system.

Damaged boiler and system

components

• Blockages in primary

heat exchanger

• Increased wear on pumps

• Blocked valves.

Reduced effi ciency

• Energy effi ciency loss

equivalent to a boiler being

reduced from A rated

effi ciency to D rated, resulting in fuel wastage

• Blocked radiators can reduce effi ciency and

heating comfort.

A highly effective solution

from the brand you can trust

The Worcester Greenstar

System Filter has been

specifi cally designed to

combat the damaging

effects of system debris

and pollutants, allowing

homeowners to protect their

boiler or heat pump for a

fraction of its cost. The fi lter is suitable for 22mm piped

heating systems.

At the centre of this innovative design is a highly powerful

magnet that removes the magnetic debris (magnetite) that

is present in the heating system water. The central location

of the magnet ensures that magnetite is collected quickly

and retained, maximising the overall protection. Any

non-magnetic debris is caught by the twin-action cyclonic

trap, a proven technology that offers a capacity to collect

up to 200g of magnetite a year.

The Greenstar System Filter has been extensively

tested in simulated systems, proving its effectiveness

in removing: iron oxide, magnetite, limescale particles,

casting sand, welding debris, non-magnetic metal fl akes,

paint particles and other system pollutants.

Features Benefits

Highly effective filter

Safeguards the boiler against damage and protects the efficiency of the system. Saves up to 6% a year on energy bills*

Prevent blockages in radiators A warmer home and quieter system

High powered internal magnetProven technology that can capture up to 200g of magnetite

Cylindrical design Increased performance – better installation options

Twin-action – magnetic and non-magnetic filtration

Instantly effective against a wide range of system debris

No power consumption or moving parts

No electrical wiring connection or supply needed. Zero running costs and no failure of components

Can be installed under the boiler or away from the appliance

Flexibility

One-way valve for adding system chemicals

Removes the need to isolate a section of the system when carrying out servicing and maintenance

Worcester, Bosch Group specification and design

Reliability of components and filter

*Independent research carried out by GASTEC at CRE

The Greenstar System Filter is easy to install and service

Heat exchanger damaged by system debris and pollutants

Installation

The fi lter can be installed almost anywhere in a heating

system, however to maximise the effectiveness it should be

placed before the boiler and after the last radiator.

Product infoPart number 7 716 192 609

NEW

28

Important points to consider when siting a condensate

drainage pipe:

• Where a new or replacement boiler is being installed,

access to an internal “gravity discharge” point should

be one of the factors considered in determining

boiler location

• The condensate pipe must be a minimum of 22mm dia.

plastic pipe

• The condensate pipework must fall at least 52mm per

metre towards the outlet and should take the shortest

practicable route

• Ensure there are no blockages in the pipe run.

Internal connections

In order to minimise risk of freezing during prolonged cold

spells, the following methods of installing a condensate

drainage pipe should be adopted, in order of priority.

Wherever possible, the condensate drainage pipe should

be routed and terminated so that the condensate drains

away from the boiler under gravity to a suitable internal

foul water discharge point such as an internal soil and vent

stack. A suitable permanent connection to the foul waste

pipe should be used. (see fi g. 1)

Condensate pipework

Condensatedischarge from boiler

Universalconnector

Soil andvent stack

22mm dia. Min. 450mmand up to three storeys

Fig. 1 Disposal to soil vent stack – internal and external models. For external models increase pipe size and insulate pipework.

Alternatively if the fi rst option is not possible an internal

kitchen or bathroom waste pipe, washing machine waste

pipe etc. can be used. (see fi g. 2)

22mm dia.


Universalconnector

Visible air breakat plug hole

Sink or basin with integrated overflow

75mm sinkwaste trap

75mmmin.

Fig. 2 Disposal to a waste pipe (internal models)


Universalconnector 22mm dia.

Visible air breakat plug hole Sink or

basin with integrated overflow

75mm sinkwaste trap

75mmmin.

Condensatepump

Fig. 3 Condensate pump disposal (internal models)

Condensate pump

Where “gravity discharge” to an internal termination is not

physically possible, or where very long internal runs would

be required to reach a suitable discharge point, condensate

should be removed using a proprietary condensate pump,

of a specifi cation recommended by the boiler or condensate

pump manufacturer.

The pump outlet pipe should discharge to a suitable

internal foul water discharge point such as an internal soil

and vent stack, internal kitchen or bathroom waste pipe,

washing machine waste pipe etc. A suitable permanent

connection to the foul waste pipe should be used.

(see fi g. 3 and 4)

Universalconnector

22mm dia.Condensatedischarge from boiler

Pipeworktransition Insulate &

increase pipe size to 32mm

25

mm

min

.

Condensatepump

Fig. 4 Condensate pump to external disposal (internal models)

29

Condensatedischarge from boiler Universal

connector

Pipeworktransition

Insulate &increase pipe size to 32mm

Externalrain waterpipe intofoul water

External air break

Air gap

PVCu strapon fitting

43mm 90ºmale/female bend

22mm dia.

Fig. 6 Disposal into a rainwater down pipe – internal and external models. For external models increase pipe size and insulate pipework.

UNSUITABLE FOR CLAY SOIL TYPES

22mm dia. 400mm min.

25mm min.

500mm min.

25mm

25mm25mm

50mm

300mm

100mm dia.

Drainageholes12mm dia.

100mmdia. min.plasticpipe

Pipeworktransition


Universalconnector

Insulate &increase pipesize to 32mm

100mm dia.min. plasticpipeLimestonechippings

Drainageholes

Bottom of sealed tube

Fig. 5 Soak away – internal and external models. For external models increase pipe size and insulate pipework.

For full technical information on pipe size, insulation

and different condensate pipework methods please

see Installation, Commissioning and Servicing

Instruction Manual.

In addition to the condensate discharge options illustrated

on these pages and in the Installation, Commissioning

and Servicing Instruction Manual, the new Worcester

CondenseSure auxiliary siphon provides an innovative

alternative for the prevention of freezing for externally run

discharge condensate (see over for details).

External connections

Freezing conditions

• Pipework length should be kept to a minimum and the

route as vertical as possible

• A CondenseSure auxiliary siphon may be used to reduce

the risk of freezing

• Where pipework is subjected to extreme cold or wind

chill, a weather proof insulation should be used.

Condensate waste

• Care should be taken when siting a soak away to avoid

obstructing existing services.

If no other discharge method is possible then the use of

an externally run condensate drainage pipe terminating at

a suitable foul water discharge point, or purpose-designed

soak away, may be considered (see fi g. 5).

If this method is chosen then the following measures

should be adopted:

• The external run be kept as short as possible and not

exceed 3m

• A CondenseSure auxiliary siphon may be used to reduce

the risk of freezing

• The pipe should be run internally as far as possible

before going externally and the pipe diameter should be

increased to 32mm before it passes through the wall to

the exterior. The pipe should be insulated using suitable

waterproof and weather resistant insulation

• The external pipe should take the shortest and least

exposed route to the discharge point, and should “fall”

as steeply as possible away from the boiler, with no

horizontal runs in which condensate might stand

• The use of fi ttings, elbows etc. should be kept to a

minimum and any internal “burrs” on cut pipework

should be removed so that the internal pipe section is

as smooth as possible.

Fitting an external air break

• Refer to Fig 6. When a rain water down pipe, that goes

directly into a sewer that carries both rainwater and

foul water, is used to dispose of condensate an air break

must be installed in the 43mm pipework, between the

boiler condensate outlet and the drainpipe, outside

the property, to avoid fl ooding during adverse

weather conditions.

30

With climate change and extreme weather variations

becoming increasingly common, and very cold winters with

temperatures as low as -20°C being experienced, practices

such as externally run condensate discharge pipework are

now being questioned.

The CondenseSure auxiliary siphon has been designed to

allow a more fl exible approach to boiler siting.

Tested to extreme temperatures

CondenseSure has been extensively tested under

simulated extreme weather conditions and proved its

effectiveness in preventing frozen condensate at -15ºC

for a sustained period of 48 hours.

CondenseSure principle of operation

Within most condensing boilers there is an internal

siphon which holds around 100ml of condensate before

being released down the condensate discharge pipe. A

typical A-rated condensing boiler will generate up to 2

litres of condensate an hour (dependant on output and

temperature) and this will result in the in-built siphon

discharging approximately every 3 minutes. With this

frequency of discharge it is unlikely that the condensate

pipework is ever empty of condensate, consequently

increasing the potential for freezing of the pipework in

prolonged sub-zero temperatures.

The CondenseSure siphon connects to the boiler

condensate discharge outlet and collects the condensate

into a larger volume before releasing it into the

discharge pipe.

With this expanded siphonic operation, the discharge from

the CondenseSure is every 15 to 20 minutes, resulting in:

• Increased velocity and fl ow rate

• With only 3 to 4 siphonic actions per hour,

the condensate pipework is empty for longer

• Signifi cantly decreased or even eliminated

freezing potential.

A universal fi tting for new and existing installations

Although developed specifi cally for Worcester Greenstar

gas- and oil-fi red boilers, the Worcester CondenseSure

has the added advantage of being able to be fi tted to

any make of condensing boiler for both new and retrofi t

installations. CondenseSure can provide a simple solution

which eliminates the need for re-siting both the new boiler

and the system pipework when replacing an existing

non-condensing appliance. CondenseSure can easily be

fi tted to existing installations to provide peace of mind in

extreme weather conditions.

The Worcester CondenseSure auxiliary siphon NEW

The CondenseSure insulating jacket helps to retain the temperature of the condensate.

Features Benefits

No power consumptionNo electrical wiring connection or supply needed, meaning zero running costs

No moving parts No failure of components

Can be installed on new or existing installations

Suitable for any gas- or oil-fired condensing boilers

Can be attached to 22mm heating flow pipework

Uses ‘free’ energy from the pipe to heat the condensate

Under boiler or remote installation

Flexibility

No electrical connections No electrician needed

No pipe insulation neededCost saving and aesthetically pleasing

31

Fitting to a combi boilerEase of installation

CondenseSure has been designed for ease of

installation in mind and is suitable for most boiler

applications. For maximum effectiveness it should

be installed immediately beneath the boiler where

it is clipped on to the boiler’s heating fl ow pipe and

connected to its siphonic trap. If this is not practical,

CondenseSure can be wall-mounted away from the

boiler and connected to a 32mm condensate discharge

pipe. However, this will sacrifi ce the benefi t of warming

the condensate prior to discharge and therefore slightly

reduce its performance.

Additional installation considerations include:

• Keeping any external pipework as short as possible

• Minimising the number of bends and connections

• Removal of burrs after cutting pipe

• Removal of surplus solvent from the

interior of the pipe.

CondenseSure has no working parts to breakdown,

does not use any energy and has no electrical connections,

so there is no Part P requirement.

1. Foam backing with double-sided tape

2. Siphon mounting screws

3. Siphon body

4. Foam insert (used with regular or system boilers)

5. Foam cover

6. CH fl ow pipe

7. Boiler DHW outlet pipe

1

2

2

3

4

5

6 7

A typical installation using CondenseSure


Universalconnector

External pipework3000mm max.

CondenseSure

2.5º fall min.

32mm OD pipe

CondenseSure clips onto the 22mm heating flow pipe using the ‘free’ heat to raise the condensate temperature.

Product infoPart number 7 716 192 746

CondenseSure installation parameters

The CondenseSure will protect an externally run condensate

discharge pipe from freezing for 48 hours at -15°C providing

the following installation parameters are met:

• The externally run pipe length does not exceed 3 metres

• There is a fall on the discharge pipe of at least 2.5 degrees

• The discharge pipe diameter is not less than 32mm

in diameter.

Whilst it is not necessary to insulate the pipework it may

be a consideration if longer lengths or if lower external

temperatures are expected.

32

Horizontal and vertical flue terminal positioning

All measurements in millimetres

Key to illustration

1. 600mm distance to a boundary, unless it will cause a

nuisance. BS 5410: Part 1 recommends that care is

taken when siting terminals in relation to boundaries.

2. 600mm below eaves, balconies, this can be reduced to

75 mm, as long as the fl ue terminal is extended to clear

any overhang.

3. 600mm horizontally or vertically to an opening, air brick

or opening window.

4. 1,500mm vertically from a terminal on the same wall.

5. 750mm horizontally from a fl ue on the same wall.

6. 300mm to an internal or external corner.

7. Details of conventional fl ue adaptors.

1,500

Boundary

Conventional flue

750

750

3

24

5 6

81

9

Velux odormer win

Window

HEATSLAVE 12/18GREENSTARHEATSLAVE 12/18GREENSTAR

300

600600

600

600

100mm/103mmConventional Flue AdaptorPart No. 7-716-190-036

Up to 18/25kW output:

80mm ø

100 or 103mm øoptions.

100mm/103mmConventional Flue AdaptorPart No. 7-716-190-036

25/32kW output WorcesterCF Flexible flue liner only:

80mm ø

100mm ø

130mmConventional Flue AdaptorPart No. 7-716-190-036 & 7-716-190-065

25/32kW output:

100mm ø

130mm ø

80mm ø

7

600

130mmConventional Flue AdaptorPart No. 7-716-190-049

32/50kW output & over:

100mm ø

130mm ø

Note

• All measurements are the minimum clearances required.

• Use suitable brackets and fi ttings to support the fl ue

at approximately one metre intervals and at a change

of direction.

• Terminals must be positioned so to avoid combustion

products entering the building.

• In spite of the dimensions given here, the terminal must

not be closer than 300mm to combustible material, in

the case of a thatched roof double this dimension.

• Terminals must be positioned so to avoid products of

combustion accumulating in stagnant pockets around

the building or entering the building.

• Terminals must be at least 1.8m from an oil storage tank

unless a wall with of at least 30 minutes fi re resistance

and extending 300mm wider and higher than the tank is

between the tank and the terminal.

33

2m

1m

52mm 104mm

2,500

Drainpipe

Externaloil boiler

750

13

14

15

or ndow

HEATSLAVE 12/18GREENSTAR

300

300

600

10

11

12

8. Minimum 600mm straight fl ue before any bend on a

conventional fl ue.

9. 750mm between a vertical structure and a fl ue terminal.

10. 1,000mm below a Velux or dormer window, 300mm

above or to either side of the Velux or dormer window

or any opening on a sloping roof.

11. 600mm above the highest point of an intersection with

a roof.

12. Any fl ue must fall back towards the boiler by 3° or

52mm for every metre of fl ue so that the condensate

drains back to the boiler for disposal.

13. 300mm to any vertical sanitary pipework or drain pipe.

14. Flue clearance must be at least 300mm above ground

or balcony level. Terminal guards must be fi tted if the

fl ue is less than 2 metres from the ground or if a person

could come into contact with the fl ue terminal.

15. 2,500mm between terminals facing each other.

34

Greenstar regular & system boiler range horizontal fl uing options (internal models)The Greenstar regular and system boiler range has a

125mm diameter telescopic horizontal room sealed fl ue

system including a plume management kit. The following

diagrams detail the permissible maximum lengths.

Horizontal room sealed fl ue

Flue diameter 125mm 150mm

Minimum flue length 12/18 140mm N/A

18/25 140mm N/A

25/32 140mm N/A

32/50 N/A 140mm

50/70 N/A 140mm

Maximum flue length 12/18 4,000mm N/A

18/25 6,000mm* N/A

25/32 4,000mm N/A

32/50 N/A 3,000mm

50/70 N/A 3,000mm

125mm dia. standard telescopic flue kit (460 - 670mm)

1 x telescopic terminal assembly

1 x internal fi nishing plate(s)

1 x external weather seal

1 x fl ue clamp

Part No. 7 716 190 064

125mm dia. short telescopic flue kit (350 - 460mm)




1 x fl ue clamp

Part No. 7 716 190 062

150mm dia. standard flue kit

1 x terminal assembly

1 x bend

1 x wall plate(s)

1 x air hose

1 x airbox assembly

Part No. 7 716 190 043

Accessories

* Flue damper (Part No. 7 716 190 101) required when flue length exceeds 2m high level horizontal, 4m low level horizontal rear, 3m low level horizontal side

The following criteria should be noted when planning

the installation:

• The concentric fl ue system must be inclined at

3º (52mm per metre) from the appliance, to allow

condensate to drain back into the boiler

• A white plume of condensation will be emitted from

the terminal because the appliance operates at high

effi ciency. Care must be taken when selecting the fl ue

terminal position

• To achieve a maximum fl ue length, one of the extension

fl ue kits will need to be cut so that the permitted

maximum fl ue length is not exceeded

• Horizontal fl ue options 1-6 illustrate common fl ue

installations. Other confi gurations of the fl ue system are

possible up to, and not exceeding, the stated maximum

fl ue lengths.

Components Part No. Description

125mm diameter

7 716 190 064Standard telescopic flue kit (460 - 670mm)

7 716 190 062Short telescopic flue kit (350 - 460mm)

7 716 190 033 1,000mm flue extension

7 716 190 097 600mm short flue extension

7 716 190 034 90º bend

7 716 190 035 45º bends (pair)

7 716 191 174 Support bracket

7 716 190 101 Flue damper

7 716 190 050 Flue terminal guard

150mm diameter (Greenstar Utility only)

7 716 190 043 Standard flue kit

7 716 190 045 1,000mm extension flue kit

7 716 190 046 90º bend

7 716 190 047 45º bends (pair)

7 716 190 051 Flue terminal guard80/125mm 100/150mm

45º bend 500mm 500mm

90º bend 1,000mm 1,000mm

Note: The maximum flue length must be reduced by the following amounts for each bend used.

3535

Option 1: Standard rear flue assembly

Components

Part No. 125mm 7 716 190 064

Part No. 150mm 7 716 190 043

Maximum lengths (mm) & no. of components required

Greenstar Camray series

125mm 360 1


150mm 880 1

Option 2: Extended rear flue assembly

Components

Part No. 125mm 7 716 190 064 7 716 190 033

Part No. 150mm 7 716 190 043 7 716 190 045


Greenstar Camray 12/18 & 25/32 series

125mm 4,000 1 up to 4

Greenstar Camray 18/25

125mm 6,000* 1 up to 6


150mm 3,000 1 up to 3

Option 3: Extended rear flue assembly using a 90º bend

Components

Part No. 125mm 7 716 190 064 7 716 190 033 7 716 190 034

Part No. 150mm 7 716 190 043 7 716 190 045 7 716 190 046



125mm 3,000 1 up to 3 1


125mm 5,000* 1 up to 5 1


150mm 2,000 1 up to 2 1

*Flue damper required when flue length exceeds 4,000mm


Option 4: Extended rear flue assembly using two 45º bends

Components

Part No. 125mm 7 716 190 064 7 716 190 033 7 716 190 035

Part No. 150mm 7 716 190 043 7 716 190 045 7 716 190 047



125mm 3,000 1 up to 3 2


125mm 5,000* 1 up to 5 2


150mm 2,000 1 up to 2 2


Notes:Flue length is measured from the side/top of the boiler to the outside wall for the Greenstar Oilfit flue kits 125mm and 150mm.All components for the left horizontal and right horizontal outlet come within the Greenstar Oilfit horizontal flue kit (150mm) for the Greenstar Utility 32/50 and 50/70 models.

Note: The short fl ue extension (600mm) may be used

as an alternative to the standard 1,000mm extension on

80/125mm fl ue installations as required up to the maximum

fl ue lengths stated (Part No. 7 716 190 097).

80/125mm 100/150mm


90º bend 1,000mm 1,000mm


36

Option 5: Side flue extension

Components

Part No. 125mm 7 716 190 064 7 716 190 033 7 716 190 034

Part No. 150mm 7 716 190 043 7 716 190 045 7 716 190 046



125mm 3,000 1 up to 3 1


125mm 5,000* 1 up to 5 1


150mm 3,000 1 up to 2 1


Option 6: High level horizontal discharge

Components

Part No. 125mm 7 716 190 064 7 716 190 033 7 716 190 034

Part No. 150mm 7 716 190 043 7 716 190 045 7 716 190 046



125mm 2,000 1 up to 3 1


125mm 5,000* 1 up to 5 1


150mm 2,000 1 up to 2 1


Notes:Flue length is measured from the side/top of the boiler to the outside wall for the Greenstar Oilfit flue kits 125mm and 150mm.All components for the left horizontal and right horizontal outlet come within the Greenstar Oilfit horizontal flue kit (150mm) for the Greenstar Utility 32/50 and 50/70 models.





80/125mm 100/150mm


90º bend 1,000mm 1,000mm


37

Greenstar Danesmoor Wall Mounted Internal boiler range horizontal fl uing optionsThe Greenstar Danesmoor WM regular boiler range has a

125mm diameter telescopic horizontal room sealed fl ue

system including a plume management kit. The following

diagrams detail the permissible maximum lengths.

Horizontal room sealed fl ue

Flue diameter 125mm

Minimum flue length 160mm

Maximum flue length 4,000mm

125mm dia. standard telescopic flue kit (460 - 670mm)




1 x fl ue clamp

Part No. 7 716 190 064

125mm dia. short telescopic flue kit (350 - 460mm)




1 x fl ue clamp

Part No. 7 716 190 062

Accessories

Note: The telescopic fl ue kit does not include 90° bend

required for horizontal fl uing.


the installation:




• A white plume of condensation will be emitted from

the terminal because the appliance operates at high

effi ciency. Care must be taken when selecting the fl ue

terminal position




• Horizontal fl ue options 1-5 illustrate common fl ue

installations. Other confi gurations of the fl ue system are

possible up to, and not exceeding, the stated maximum

fl ue lengths.


125mm diameter

7 716 190 064Standard telescopic flue kit (460 - 670mm)

7 716 190 062Short telescopic flue kit (350 - 460mm)



7 716 190 034 90º bend

7 716 190 035 45º bends (pair)


80/125mm

45º bend 500mm

90º bend 1,000mm

Note: The maximum flue length must be reduced by the

following amounts for each bend used.

38





80/125mm

45º bend 500mm

90º bend 1,000mm


Option 1: Standard horizontal flue assembly

Components

Part No. 125mm 7 716 190 064 7 716 190 034


Greenstar Danesmoor WM series

125mm 670 1 1

Option 2: Extended horizontal flue assembly

Components

Part No. 125mm 7 716 190 064 7 716 190 033 7 716 190 034



125mm 4,000 1 up to 4 1

Option 3: Extended horizontal flue assembly with a second 90º bend

Components

Part No. 125mm 7 716 190 064 7 716 190 033 7 716 190 034



125mm 3,000 1 up to 3 2

Option 4: Extended flue assembly horizontal and upwards

Components

Part No. 125mm 7 716 190 064 7 716 190 033 7 716 190 034



125mm 4,000 1 up to 4 1

Option 5: Extended flue assembly horizontal and upwardsusing a second 90º bend

Components

Part No. 125mm 7 716 190 064 7 716 190 033 7 716 190 034



125mm 3,000 1 up to 3 2

39

Greenstar regular & system boiler range vertical fl uing options (internal models)

The Greenstar regular and system boiler range has the

choice of 2 differently sized vertical room sealed fl ue

systems, 125mm and 150mm. Both systems have different

maximum lengths. The following diagrams detail the

permissible lengths.

Vertical room sealed fl ue

125mm dia. vertical balanced flue kit

Greenstar Camray 12/18 & 25/32

1 x flue terminal assembly

1 x bend

1 x clamp bracket

1 x fire stop plate

1 x pipe clamp

1 x drill pack

Part No. 7 716 190 032


Greenstar Camray 18/25 & 25/32 and

Greenstar Utility 32/50 & 50/70 models

1 x fl ue terminal assembly

1 x bend

1 x bend support bracket

1 x fi re stop plates

1 x fl ue spigot

1 x airbox assembly

Part No. 7 716 190 044

Accessories

Flue diameter 125mm 150mm

Minimum flue length 12/18 1,080mm N/A

18/25 1,080mm N/A

25/32 1,080mm N/A

32/50 N/A 1,275mm

50/70 N/A 1,275mm

Maximum flue length (inc. terminal) 12/18 8,000mm N/A

18/25 8,000mm 10,000mm*

25/32 N/A 8,000mm

32/50 N/A 6,000mm

50/70 N/A 6,000mm

Flue terminal assembly diameter 138mm 163mm* Flue damper (Part No. 7 716 190 101) required

80/125mm 100/150mm


90º bend 1,000mm 1,000mm



125mm diameter

7 716 190 032 Vertical balanced flue kit



7 716 190 034 90º bend

7 716 190 035 45º bends (pair)



7 716 191 090 Flashing – flat roof

7 716 191 091 Flashing – pitched roof

150mm diameter

7 716 190 044Vertical balanced flue kit (Greenstar Utility)

7 716 190 059Vertical balanced flue kit (Greenstar Camray)


7 716 190 046 90º bend

7 716 190 047 45º bends (pair)


the installation:







• Because the appliance operates at high effi ciency a

white plume of condensation will be emitted from the

terminal. Care must be taken when selecting the fl ue

terminal position.

40

Option 1: Vertical balanced flue system minimum height

Components

Part No. 125mm 7 716 190 032

Part No. 150mm 7 716 190 044



125mm 1,080 1

Greenstar Camray 25/32 series

125mm 1,080 1

150mm 1,080 1


150mm 1,290 1

Option 2: Vertical balanced flue system maximum height

Components

Part No. 125mm 7 716 190 032 7 716 190 033

Part No. 150mm 7 716 190 044 7 716 190 045



125mm 8,000 1 up to 8


125mm 8,000 1 up to 8

150mm 10,000* 1 up to 10


150mm 8,000 1 up to 8


150mm 6,000 1 up to 6

* Flue damper (Part No. 7 716 190 101) required





80/125mm 100/150mm


90º bend 1,000mm 1,000mm


Option 3: Vertical balanced flue system with two 90º bends

Components

Part No. 125mm 7 716 190 032 7 716 190 033 7 716 190 034

Part No. 150mm 7 716 190 044 7 716 190 045 7 716 190 046



125mm 6,000 1 up to 6 2


125mm 6,000 1 up to 6 2

150mm 8,000* 1 up to 8 2


150mm 6,000 1 up to 6 2


150mm 4,000 1 up to 4 2


4141


Components

Part No. 125mm 7 716 190 032 7 716 190 033 7 716 190 035

Part No. 150mm 7 716 190 044 7 716 190 045 7 716 190 047



125mm 7,000 1 up to 7 2


125mm 7,000 1 up to 7 2

150mm 9,000* 1 up to 9 2


150mm 7,000 1 up to 7 2


150mm 5,000 1 up to 5 2


Option 5: Vertical balanced flue system side discharge

Components

Part No. 125mm 7 716 190 032 7 716 190 033 7 716 190 034

Part No. 150mm 7 716 190 044 7 716 190 045 7 716 190 046



125mm 7,000 1 up to 7 1


125mm 7,000 1 up to 7 1

150mm 9,000* 1 up to 9 1


150mm 7,000 1 up to 7 1


150mm 5,000 1 up to 5 1






80/125mm 100/150mm


90º bend 1,000mm 1,000mm


Option 6: Vertical balanced flue system rear discharge

Components

Part No. 125mm 7 716 190 032 7 716 190 033

Part No. 150mm 7 716 190 044 7 716 190 045



125mm 8,000 1 up to 8


125mm 8,000 1 up to 8

150mm 10,000* 1 up to 10


150mm 8,000 1 up to 8


150mm 6,000 1 up to 6


42

Greenstar Danesmoor Wall Mounted Internal boiler range vertical fl uing options The Greenstar Danesmoor WM boiler range has a 125mm

diameter vertical room sealed fl ue system. The following

diagrams detail the permissible lengths.

Vertical room sealed fl ue

Flue diameter 125mm

Minimum flue length 1,080mm

Maximum flue length (inc. terminal) 6,000mm

Flue terminal assembly diameter 125mm

Flue terminal assembly length 1,080mm

80/125mm 100/150mm


90º bend 1,000mm 1,000mm



125mm diameter

7 716 190 032 Vertical balanced flue kit



7 716 190 034 90º bend

7 716 190 035 45º bends (pair)


7 716 191 090 Flashing – flat roof

7 716 191 091 Flashing – pitched roof


1 x flue terminal assembly

1 x bend

1 x clamp bracket

1 x fire stop plate

1 x pipe clamp

1 x drill pack

Part No. 7 716 190 032

Accessories


the installation:







• Because the appliance operates at high effi ciency a

white plume of condensation will be emitted from the

terminal. Care must be taken when selecting the fl ue

terminal position.

43

Option 1: Vertical balanced flue system minimum height

Components

Part No. 125mm 7 716 190 032



125mm 1,080 1


Components

Part No. 125mm 7 716 190 032 7 716 190 033 7 716 190 035



125mm 5,000 1 up to 5 2

Option 2: Vertical balanced flue system maximum height

Components

Part No. 125mm 7 716 190 032 7 716 190 033



125mm 6,000 1 up to 6


Components

Part No. 125mm 7 716 190 032 7 716 190 033 7 716 190 034



125mm 4,000 1 up to 4 1*

*Only order 1 additional 90º bend – vertical kit includes a 90º bend





80/125mm 100/150mm


90º bend 1,000mm 1,000mm


44

Greenstar Camray regular & system boiler range horizontal fl uing options (external models)Horizontal room sealed fl ue

80/125mm dia. low level horizontal balanced flue kit


Part No. 7 716 190 084

Accessories

*Note: To flue to the left or right hand sides only


125mm diameter

7 716 190 084Low level horizontal balanced flue kit

7 716 190 034 90º bend (internal only)

7 716 190 050 Flue terminal guard

Low-level rear

Components

Part No. 125mm 7 716 190 084 7 716 190 050



125mm 175mm 1 1

FRONT

TOPVIEW

240mm175mm

Low-level left

Components

Part No. 125mm 7 716 190 084 7 716 190 034 7 716 190 050



125mm 175mm 1 1* 1

TOPVIEW

FRONT

240mm

175mm

Low-level right

Components

Part No. 125mm 7 716 190 084 7 716 190 034 7 716 190 050



125mm 175mm 1 1* 1

*Note: To flue to the left or right hand sides only

TOPVIEW

FRONT240mm

175mm

45

Horizontal terminal option

Components

Part No. 125mm 7 716 190 057 7 716 190 054


Greenstar Camray series & Greenstar Danesmoor Wall Mounted

125mm 2,000* 1 up to 2

*From the boiler casing, (the horizontal kit bend is ignored when calculating the flue length).

Oilfi t external fl ue system

Greenstar Oilfi t external fl ueBalanced fl ue terminal and extensions

The Greenstar Oilfi t External fl ue system can be used with

the external models and to continue fl ues from internal

models outside the building.

There are two terminal types, vertical which is suitable for

all models and horizontal suitable for all Camray internal

models and the 12/18 and 18/25 Camray External models.

Horizontal terminals only:

The terminal outlet must face directly away from the wall

or no more than 45º from this direction. All fl ue clearances

must be measured from the end of the terminal in the

direction the terminal is facing during use.

Each extension must be supported using the wall clamps

supplied or a suitable alternative.

Reduce the total straight fl ue length for each extra fl ue

bend by:

• 1,000mm for each 90º bend

• 500mm for each 45º bend.

45° max 45° max

90°

Plan view

90° ± 45°


80/125mm diameter

7 716 190 057 Horizontal external flue kit

7 716 190 054 External flue extension

7 716 190 098 600mm external flue extension

7 716 190 055 External 90º bend

7 716 190 056 External 45º bends (pair)

Flue diameter 80/125mm









Greenstar Utility 32/50 & 50/70


80/125mm dia. horizontal external flue kit

Greenstar Camray series and

Greenstar Danesmoor Wall Mounted


1 x 80/125 weather seal

1 x external bend

1 x external cabinet fl ue seal and plate

1 x clamp bracket

1 x drill pack

Part No. 7 716 190 057

Accessories

46

Balanced fl ue terminal and extensions

Vertical terminals only:

• The terminal must extend beyond the roof or wall by

600mm.

• The terminal must be at least 600mm horizontally from

any vertical structure.

• Each extension must be supported using the wall clamps

supplied or a suitable alternative.

80/125mm dia. vertical external flue kit

Greenstar Camray 12/18 & 18/25 and

Greenstar Danesmoor Wall Mounted



1 x external bend


1 x clamp bracket

1 x drill pack

Part No. 7 716 190 053

100/150mm dia. vertical external flue kit




1 x 80/125 mm to 100/150mm adaptor

1 x external bend


1 x clamp bracket

1 x drill pack

Part No. 7 716 190 058

Accessories

600m

m

600m

m

Flue diameter 80/125mm 100/150mm

Greenstar Camray

Maximum flue length 12/18 8,000mm –

18/25 8,000mm 10,000mm*

25/32 – 8,000mm


Maximum flue length 12/18 6,000mm –

18/25 6,000mm –*From the boiler casing, (the vertical kit bend is ignored when calculating the flue length) maximum 2m of horizontal flue.

Reduce the total straight fl ue length for each extra fl ue

bend by:

• 1,000mm for each 90º bend

• 500mm for each 45º bend.


80/125mm diameter

7 716 190 053 Vertical external flue kit


7 716 190 098 600mm external flue extension

7 716 190 055 External 90º bend


100/150mm diameter

7 716 190 058 Vertical external flue kit




Note: The 600mm external fl ue extension may be used




80/125mm 100/150mm


90º bend 1,000mm 1,000mm


Flue extension lengths:

Vertical 1,000mm overall length. Effective length when

engaged into sockets within the fl ue run is 950mm.

Flue terminal lengths:

Vertical 80/125mm dia.: 185mm + cage

47

Top outlet*

Components

Part No. 125mm 7 716 190 053 7 716 190 054


Greenstar Camray 12/18 series & Danesmoor WM 12/18

125mm 8,000 1 up to 8


125mm 8,000 1 up to 8

150mm 10,000** 1 up to 10


150mm 8,000 1 up to 8


125mm N/A N/A N/A

150mm N/A N/A N/A

*Top outlet not available on Greenstar Camray External models.** Flue damper (Part No. 7 716 190 101) required

Side outlet

Components

Part No. 125mm 7 716 190 053 7 716 190 054 7 716 190 055



125mm 6,000 1 up to 6 2


125mm 6,000 1 up to 6 2

150mm 8,000* 1 up to 8 2


150mm 6,000 1 up to 6 2

Rear outlet

Components

Part No. 125mm 7 716 190 053 7 716 190 054 7 716 190 056



125mm 7,000 1 up to 7 2


125mm 7,000 1 up to 7 2

150mm 9,000* 1 up to 9 2


150mm 7,000 1 up to 7 2



Note: The 600mm external fl ue extension may be used




80/125mm 100/150mm


90º bend 1,000mm 1,000mm


48

Plume management terminal positioning

Door

Balcony

Boundary

Drainpipe

2

4

5

1

600

200

200

300

600600

300

150

150

150 150

600

Window Window

25

300Window

±45°

Flue exhaustoutlet

Air intake

6

100

2,500

7

3

All measurements in millimetres

Note

• All measurements are the minimum clearances required

• Terminals must be positioned so to avoid combustion

products entering the building

• Support the fl ue at approximately one metre intervals

and at a change of direction, use suitable brackets

and fi ttings.

Key to illustration

1. 600 mm distance to a boundary, unless it will cause

a nuisance. BS 5410: Part 1 recommends that care is

taken when siting terminals in relation to boundaries.

2. Internal/external corners the air intake can be reduced

to 150mm providing the fl ue exhaust outlet has a

300mm clearance.

3. Vertical sanitary pipe: 25mm to the fl ue air intake and

300mm to the fl ue exhaust outlet.

4. Clearance no less than 200mm from the lowest point of

the balcony or overhang, installations in car ports are

not recommended.

5. 1,200mm from an opening in a car port on the same wall

i.e. door or window leading into dwelling. 600mm to a

surface facing a terminal.

6. Using a plume management kit the air intake

measurement can be reduced to 150mm providing the

fl ue exhaust outlet has a 600mm clearance. Plume kits

running horizontally must have a 10 degree fall back to

the boiler for proper disposal of condensate.

For details on specifi c lengths see relevant boiler

Technical & Specifi cation manual.

7. 2,500mm between air intake and facing terminal.

49

Plume management system options

Greenstar Camray & Danesmoor WM (internal) series

Plume management system

80mm dia. plume management kit

1 x terminal bend

1 x extension 500mm

1 x outlet assembly

1 x clamp pack

Part No. 7 716 190 092

Accessories


80mm diameter

7 716 190 092 Plume management kit

7 716 190 093 1,000mm extension

7 716 190 095 90º bend

7 716 190 094 45º bend (pair)

Plume management system measuring

Note: All boilers have a maximum permissible

plume management length – see table below.

500mm (min) (M)

L (max)

5,000mm (max) (M)

L (max)

Flue length(L)

Max. number of bends

Plume length(M)

Max. number of bends

160 - 2,000mm 2 500 - 5,000mm 3

2,001 - 3,000mm 2 500 - 3,500mm 3

3,001 - 4,000mm 2 500 - 2,000mm 3500mm (M)

Standard plume management system

The fl ue terminal outlet has built-in stops to limit rotation

for horizontal fl uing to allow condensate to run back into

the boiler for safe disposal. Do not attempt to force beyond

the limit stops.

All plume management sections must rise by at least

173mm per metre (10º) from the terminal to ensure that

condensate fl ows back into the boiler.

45°V

Direction of flue products, the angle of the terminal bend must be more than 45° fromthe wall or structure

Plume terminal

At least 1,500mm from any opening in the building

Opening in the building i.e. air brick, window.

Re-directing flue discharge from an 80mm dia. plume management outlet

™

Additional bends

Adding bends to the plume management system reduces

the actual plume management length. Each bend has an

equivalent straight length and must be factored into the

overall effective length.

• 90° bend is equivalent to 1,000mm

• 45° bend is equivalent to 500mm.

50

Plume management system

Components

Part No. 80mm 7 716 190 092


Greenstar Camray, Danesmoor WM & Camray External series

80mm 500 1

Plume management system with angled termination

Components

Part No. 80mm 7 716 190 092 7 716 190 093



80mm 5,000 1 5 Plume management system with extensions

Components

Part No. 80mm 7 716 190 092 7 716 190 093



80mm 5,000 1 5

Plume management system with extensions and 45º bend

Components

Part No. 80mm 7 716 190 092 7 716 190 093 7 716 190 094



80mm 5,000 1 5 1

Plume management system with extensions and two 45º bends

Components

Part No. 80mm 7 716 190 092 7 716 190 093 7 716 190 094



80mm 5,000 1 5 1

5151

Greenstar Camray External seriesPlume management on Greenstar Camray External boilers

The plume management kit can be used on the

Greenstar Camray External 18/25 and 25/32 models in

conjunction with the external low level horizontal fl ue kit

(Part No. 7 716 190 084). The Camray External 12/18 is

not suitable for use with plume management.

±45°

M

Min. 150mm

Plume length (M) Maximum number of bends

500 - 5,000mm 2

52

Conventional flueOpen (conventional) fl ued appliances must not be installed

in a bedroom, bathroom or bedsitting room.

• The fl ue system must be in accordance with BS 5410 and

the current Building Regulations.

• The fl ue must be constructed of materials suitable for use

with condensing combustion products.

• External fl ue systems must be of the insulated type.

• Brick and masonry chimneys must be lined with a

suitable non-combustible material and properly jointed

to withstand the effects of the working temperature

(minimum rating of material 120°C) of the appliance and

any condensate which may form.

• All fl ue joints must be sealed to prevent the leakage of

condensate and combustion products.

• Ensure that joints are made so that the condensate runs

away and is not collected within the joint.

NOTE: The fl ue can be increased in size from the boiler

take off point providing the joint is correctly sealed. Never

reduce the fl ue diameter from the boiler take off point.

• Because the fl ue operates at a lower temperature on a

condensing boiler compared to that of a conventional

appliance, the fl ue draught will be lower. Typically

the draught will be between 0.5mmwg and 4.4mmwg,

measured with the fl ue warm but the burner not fi ring. The

actual fi gure will vary depending on weather conditions,

fl ue height and position.

• The fl ue should be vertical and contain as few bends as

possible, a maximum of two 135° bends should be used.

• The fl ue outlet must be extended beyond the eaves of the

building and where possible, above the apex.

• Fit a suitable anti down-draught terminal where down

draughts are experienced.

To convert the appliance to a conventional fl ue system the

vertical fl ue adaptor needs to be specifi ed:

Greenstar Camray 12/18 & 18/25 models

CF flue adaptor kit

Part No. 7 716 190 036


CF flue adaptor kit

Part No. 7 716 190 036

100 to 130mm adaptor

Part No. 7 716 190 065


CF flue adaptor kit

Part No. 7 716 190 049 (not available for Danesmoor WM)

The fl ue must be constructed of materials suitable for the

use of condensing combustion products.

Conventional flue sizing

Output Diameter

12/18 100/103mm

18/25 100/103mm

25/32 130mm

32/50 130mm

50/70 130mm

C

B

A

D

E

A Boiler

B Flue

C Maximum 2 bends at 135º

D Anti down-draught terminal

E Chimney

53

Oilfi t fl exible fl ue liner

The Oilfi t fl exible fl ue liner allows an installation into

a position where a standard effi ciency appliance had

previously been installed. It achieves this by enabling a

Greenstar condensing boiler to be open fl ued up a chimney.

The continuous fl exible fl ue is installed from the roof,

providing a condensate proof lining for the chimney.

A roof terminal, extension pieces and a fl ue adaptor are all

included within the kit.

Conventional flexible flue liner kit

100mm dia. Oilfit flexible flue liner kit

Greenstar Camray

1 x chimney cowl

1 x terminal

1 x support collar

1 x support bracket assembly

1 x centralising spacer

1 x flexible to rigid adaptor kit (includes liner & seal)

1 x flexible liner

1 x rigid to flexible adaptor kit (includes liner & seal)

Part No. 7 716 190 076 (8m)

Part No. 7 716 190 077 (12m)

Part No. 7 716 190 078 (15m)

130mm dia. Oilfit flexible flue liner kit


1 x chimney cowl

1 x terminal

1 x support bracket assembly

1 x centralising spacer

1 x fl exible to rigid adaptor kit (includes liner & seal)

1 x fl exible liner

1 x rigid to fl exible adaptor kit (includes liner & seal)

Part No. 7 716 190 079 (8m)

Part No. 7 716 190 080 (12m)

Part No. 7 716 190 081 (15m) (not available for

Danesmoor WM)


100mm diameter – Camray 12/18, 18/25, 25/32

7 716 190 076 Oilfit flexible flue liner kit (8m)



7 716 190 066 1,000mm extension kit*

7 716 190 067 500mm extension kit*

7 716 190 068 Telescopic extension*

7 716 190 069 45º bend*

7 716 190 036 Conventional vertical flue kit

7 716 190 074 Wall cover plate kit

130mm diameter – Utility 32/50, 50/70




7 716 190 070 1,000mm extension kit*

7 716 190 071 500mm extension kit*

7 716 190 072 Telescopic extension*

7 716 190 073 45º bend*

7 716 190 049 Conventional vertical flue kit

7 716 190 075 Wall cover plate kit

*Stainless steel

Accessories

54

Typical installations

Open (conventional) fl ued appliances must not be installed

in a bedroom, bathroom or bed-sitting room.

Before installation commences it must be checked that:

• The chimney is structurally sound and free of obstructions

• The chimney has been thoroughly swept to remove

deposits since it was last used.

The fl exible fl ue pipe is only suitable for lining chimneys

that conform to the Building Regulations and it should not

be used as a chimney on its own or outside a masonry or

fl ueblock chimney.

All the fl exible liner and adaptors must be within the

chimney with rigid stainless steel fl ue pipe connecting to

the boiler.

The fi rst 600mm of the stainless steel fl ue pipe off the

boiler must be vertical with no bends or restrictions.

There must be at least a 25mm clearance between the

stainless steel fl ue pipe and any combustible material.

The data label must be secured onto the chimney or

chimney hearth using the plate provided.

If it is not possible to attach the plate to the chimney,

the plate can be attached, in a visible position, next to

the electricity consumer unit.

Do not attach the data plate or label to the fl ue system.

The terminal should not be modifi ed and an extra cowl

or cover must not be fi tted, the boiler is designed so that

any rain that enters the fl ue will be directed down to the

condensate drain.

Model Flue diameter Maximum flue length

Greenstar Camray series

12/18 100mm 15,000mm

18/25 100mm 15,000mm

25/32 100mm 15,000mm


32/50 130mm 15,000mm

50/70* 130mm 15,000mm *For 70kW adjust the first and second stage pump pressure to 125psi.a

Typical installations

Open (conventional) fl ued appliances must not be

installed in a bedroom, bathroom or bed-sitting room.

The fi rst 600mm of the stainless steel fl ue pipe off the

boiler must be vertical with no bends or restrictions.

Calculating the length:

L maximum = boiler maximum minus 1m*.

(Each 45º bend has a 0.5m equivalent fl ue length)

*If the chimney has an additional offset, then L will be reduced by an extra metre.**The top 45º bend may not be required if there is sufficient room in the chimney to turn the flexible liner through 45º within the chimney. The stainless steel section must be adequately supported.

L max

A

B

C

E

G

F

D

**

A Boiler

B Stainless steel vertical section(min. 600mm)

C Maximum 2 bends at 45°

D Fire stop plate/inspection plate

E Centralising spacer

F Flexible liner

G Chimney cowl

5555

Installation requirements

Installation regulations

The appliance should be installed by a competent person.

The person installing the appliance should be aware of the

Health and Safety at Work Act and take appropriate action to

ensure that the regulations are adhered to. In order to give

optimum effi ciency and trouble-free operation the appliance

must be commissioned by a qualifi ed OFTEC engineer.

The compliance with a British Standard does not, of itself,

confer immunity from legal obligations. In particular the

installation of this appliance must be in accordance with the

relevant requirements of the following British Standards and

regulations in respect of the safe installation of equipment.

BS 5410: part 1 & 2: Code of Practice for Oil Fired Boilers.

BS 799: part 5: Specifi cation for Oil Storage Tanks.

BS 7593: Code of Practice for treatment of water in

domestic hot water central heating systems.

BS 5449: part 1: Specifi cation for forced circulation hot

water central heating for domestic premises.

BS 5955: part 8: Specifi cation for the installation of

thermoplastic pipes and associated fi ttings for use in

domestic hot and cold water services and heating systems.

BS 7291: Thermoplastic pipes and associated fi ttings for

hot and cold water for domestic purposes and heating

installations in buildings.

BS 7074: part 1: Application, selection and installation

of expansion vessels and ancillary equipment for sealed

water systems.

BS 7671: IEE Wiring Regulations, current edition.

Full British Standards requirements can be found on

the website.

The Building Regulations England and Wales, Scotland and

Northern Ireland.

Local water company bye-laws.

The Control of Pollution (Oil) Regulations.

OFTEC Standards

Sealed system installation

The Greenstar regular and system oil-fi red appliances

are designed for sealed systems, incorporating a pre-

plumbed expansion vessel, pressure relief valve set to

3bar, automatic air vent and pressure gauge. The expansion

vessel fi tted to the appliance will accommodate differing

system volumes depending on initial charge pressure and

system pre-pressurisation. Under certain circumstances

the system volume may be in excess of that catered for

by the expansion vessel provided. In this instance an

additional vessel should be fi tted as close as possible to

the return connection of the appliance. Filling of the system

can be from a make-up vessel, fi tted with a non-return

valve and mounted above the highest point in the system.

Alternatively, and to comply with the new Water Authority

requirements, the system may be fi lled through a temporary

hose connection to the mains water supply provided that

a double check valve assembly and test point are fi tted on

the system side of the temporary connection.

Radiator valves

Underfloor heating

• Plastic pipework used for underfloor heating must be

correctly controlled with a thermostatic blending valve

limiting the temperature of the circuits to approx. 50ºC

and a 20ºC temperature differential must be maintained

at the appliance.

Primary system/connections/valves

• Do not use galvanised pipes or radiators.

• All system connections, taps, showers and mixing valves

must be capable of sustaining a pressure up to 3bar

• Radiator valves should conform to BS 2767:10

• All other valves should conform to BS 1010

• On new installations TRVs must be used on all radiators

except the radiator where the room thermostat is

sited, this must be fi tted with a lockshield valve and

left open. All boiler replacement installations should

have TRVs fi tted to radiators at least within the

sleeping accommodation

• Drain cocks are required at all the lowest points on

the system

• Air vents are required at all the high points on the system.

56

Open vented primary systems

The feed and expansion cistern (E) must be positioned

to provide a static head (S) of at least 1 metre above the

highest point in the heating system to the water level in the

expansion tank (E).

The open vent pipe (H), feed and expansion pipe (F) must

rise continuously from the appliance.

The open vent pipe (H) must be at least 22mm dia.

Guarantee

Worcester oil-fi red appliances are offered with a 2 year*

guarantee on parts and labour from the date of installation if

the appliance is commissioned upon installation and the

regular service requirements are met. The primary heat

exchanger comes with a 5 year* guarantee and

the secondary heat exchanger is guaranteed for

10 years*. Ongoing service and maintenance

contracts can be arranged through the

Worcester Customer Service Department

if required.

*Terms and conditions apply.

A Appliance

C Automatic bypass valve

D Drain cock

E Feed and expansion cistern

F Feed and expansion 15mm dia. min

H Open vent 22mm dia. min

J Circulating pump

K Zone valve

L Lockshield valve

M Hot water cylinder

R Radiators

S Static head

T TRV

Typical open vent system

F

E

H

A

M

JC

K

K D D

T T

T TL L

L L

R

R

R

R

S1,000mm min.

150mm max.

Oil supply

Oil storage tank

4m

max

.

Full base (plastic tanks)

30

0m

mm

in.

Oil burner

Externalwall

Isolatingvalve

Isolatingvalve

Oil strainer& waterseparator

Oilsupplypipe

Fire valveto BS 5410

Oil pump

Isolatingvalve

Oil filter (16μm max. filtration size)

Fire valvesensor

Fig. 10 Single pipe system

57

The oil burner on the Greenstar regular and system

oil-fi red appliances is supplied with a single fl exible fuel

line from the oil pump which the installer connects the

main oil supply line to (via the oil isolation valve), within

the appliance. This enables the burner to be removed

without the need for disconnection of the fuel line.

The maximum permissible head is 4 metres. If the head is

greater, then a head breaking device must be incorporated

into the oil supply line.

The oil pump’s primary job is to pressurise the oil once in

the pump and force it out of the nozzle at high pressure to

atomise the fuel to ensure clean and effi cient combustion.

This same pump can also be converted to ‘draw’ up the

fuel line in cases where the oil tank is lower than the

appliance’s burner. This conversion is undertaken by the

installing engineer.

All oil pumps on Worcester appliances can easily be

converted to work on a two pipe system (details of

this operation are within the Installation and Servicing

instructions which come with the appliance).

More advice on fuel lines can be sought from OFTEC Book

Three and Technical sheet TI/134.

De-aeration devices

A de-aeration device is a container of oil about the size of

a pint glass with an automatic air vent on top and three

connections on the bottom. It saves running a return oil

pipe back to the tank from the burner as in Fig. 11. Its

function is to provide a reservoir of oil from which the

oil pump draws oil whilst venting any air in the oil to the

atmosphere preventing nuisance ‘lockout’ of the burner.

Not all the oil drawn is consumed and any excess is

returned to the de-aeration device, so whilst the burner is

fi ring there is a continuous fl ow and return of oil. The third

connection is for the main fuel line from the oil tank. There

is usually a non-return valve located in this connection to

prevent oil draining back towards the oil tank under gravity

and creating a vacuum. When the burner is fi ring the whole

fuel supply system is under negative pressure i.e. suction,

therefore it is imperative that all joints on the fuel supply

system are sound. Whilst there may be no obvious signs of

an oil leak externally, when the burner is fi ring it may be

possible for air to be drawn in through a bad joint, reducing

the pump’s capabilities, resulting in a lack of fuel to the

oil pump and nuisance ‘lockout’. This may manifest itself

as a very low level of oil or ‘foaming’ of the oil inside the

de-aeration device whilst the burner is trying to fi re.

Two pipe systems

Oil storage tank


3.5

m m

ax.

Oil supply pipe

150mm

Oil burner

Isolatingvalve

Fire valvesensor

Oil filter (16μm max. filtration size)

Oilpump

Externalwall

Fire valve to BS 5410

Non-return valveIsolatingvalve

Isolatingvalve

Oil strainer &water separator

Fig. 11 Two pipe system

Oil burner

Oil pump


3.5

m m

ax.

Oil storage tank

Isolatingvalve Isolating

valve

Fire valve sensor

External wall

Fire valveto BS 5410

De-aerator

Oil supply pipe

Oil strainer & waterseparator

Fig. 12 Single pipe lift system with de-aerator

58

Maximum allowable pipe run

Head 8mm inside dia. pipe (10mm OD copper)

10mm inside dia. pipe (12mm OD copper)

0m 50m 100m

-0.5m 44m 100m

-1.0m 38m 95m

-1.5m 32m 80m

-2.0m 26m 66m

-2.5m 20m 50m

-3.0m 14m 37m

-3.5m 8m 22m

Table 2: Double pipe sub-gravity feed system

Maximum allowable pipe run

Head 8mm inside dia. pipe (10mm OD copper)

10mm inside dia. pipe (12mm OD copper)

0.5m 12m 30m

1.0m 25m 69m

1.5m 37m 91m

2.0m 49m 100m

2.5m 62m 100m

3.0m 74m 100m

3.4m 87m 100m

4.0m 99m 100m

Table 1: Single pipe gravity feed system

Table 3: Single pipe suction lift with de-aerator

Maximum allowable run from tank to de-aerator

Fuel flow rate 2.5 (kg/h) 5 (kg/h) 10 (kg/h) 10 (kg/h)

Head 8mm dia. 8mm dia. 8mm dia. 10mm dia.

0m 100m 55m 26m 100m

0.5m 95m 45m 23m 100m

1.0m 80m 40m 20m 90m

1.5m 70m 35m 17m 75m

2.0m 60m 30m 14m 65m

2.5m 45m 25m 11m 50m

3.0m 35m 15m 8m 35m

3.5m 25m 10m 5m 20m

Most de-aeration devices are made of plastic and vent

to the atmosphere. For this reason they must always be

located externally, if sited internally they would constitute

a fi re hazard (see Fig. 12, page 57). Metal types do exist

which do not emit vapour. These can be located internally

or externally.

Top outlet oil tanks should have the non return valve

removed from the end of the oil feed pipe within the

tank if installed in conjunction with a de-aeration device.

Supply pipe

The oil supply pipe itself would normally be annealed

copper tube with a protective plastic coating which is easily

manipulated around bends and usually enables the fuel line

to be run in a continuous length without joints. If joints

must be used, they must be accessible, even if underground

(via an access duct) and should be of the manipulative

type. Plastic pipe specifi cally for oil lines does exist and is

acceptable but must only be used underground.

Galvanised pipe, fi ttings and soldered joints must not be

used in oil lines.

More advice on fuel lines can be sought from OFTEC Book

Three and Technical sheet TI/134.

Supply pipe sizing

The diameter of the oil supply pipe itself is subject to the

distance from the oil tank to the appliance and the head of

oil whether it be positive or negative.

Tables 1 and 2 give the required diameter of supply pipe

when cross referenced with the head. Table 3 gives the

diameter of the supply pipe when the use of a de-aeration

device is made.

Oil tanks

For further information on oil tank location please consult

the tank supplier.

Oil fi lters

Oil fi lters must always be incorporated in the oil supply line,

one on the outlet from the oil tank to fi lter deposits from

within the tank or fuel and one near the appliance to fi lter

deposits from within the fuel line itself. They are supplied

and fi tted by the installing engineer and are not part of the

boiler’s components. They should be able to be serviced

without the need for draining down the fuel supply line.

There must be suffi cient clearance below the fi lter to enable

servicing operations to be carried out easily. Filters must

comply to OFTEC standard OFS E104.

Fire valves

A fi re valve is an essential part of the oil supply system.

It is supplied and fi tted by the installing engineer and is

not part of the boiler’s components. Its purpose is to cut

off the fl ow of oil outside the building in the event of fi re

within the boiler area. The valve should be located at the

point of entry into the building of the fuel line. It must be

activated by a remote sensor located over the burner. A clip

is provided within the appliance for the sensor. Fire valves

must comply with OFTEC standard OFS E101.

5959

Digital plug-in 7 day twin channel programmer (kitchen models only)

Worcester Part No. 7 716 192 033

Greenstar Camray, Danesmoor WM & Greenstar Utility series accessories

Vertical flue kit(125mm dia.)


Short telescopic flue kit (125mm dia.)


Standard flue kit (150mm dia.)


Standard telescopic flue kit (125mm dia.)


Vertical flue kit(150mm dia.) –

Greenstar Utility


Vertical flue kit(150mm dia.) –

Greenstar Camray & Greenstar Danesmoor WM


1,000mm flue extension(125mm dia.)


600mm flue extension(125mm dia.)


Greenstar Oilfi t internal fl ue system Greenstar Camray, Greenstar Danesmoor WM & Greenstar Utility internal series

CondenseSure auxiliary siphon


Greenstar System Filter


60

45º bend(125mm dia.)








Greenstar Oilfi t internal fl ue system continuedGreenstar Camray, Greenstar Danesmoor WM & Greenstar Utility internal series

Stainless steel flue terminal guard(150mm dia.)


Stainless steel flue terminal guard(125mm dia.)


Flat roof flashing kit(100mm & 125mm dia.)


Pitched roof flashing kit(100mm & 125mm dia.)


Conventional vertical flue kit (100mm dia.) –

Camray series


Conventional vertical flue kit (130mm dia.) –Greenstar Utility series


Conventional flue adaptor

(100 to 130mm dia.) –Greenstar Camray 25/32


Support bracket(125mm dia.)


1,000mm flue extension(150mm dia.)


6161

Greenstar Oilfi t low level external fl ue systemGreenstar Camray External series

Low level horizontal flue kit (125mm dia.)


90º bend*(125mm dia.)


Stainless steel flue terminal guard


Greenstar Oilfi t fl exible fl ue kit accessoriesGreenstar Camray & Greenstar Utility internal series

Stainless steel1,000mm extension kit

Worcester Part No. 100mm dia. 7 716 190 066130mm dia. 7 716 190 070

Stainless steel500mm extension kit

Worcester Part No. 100mm dia. 7 716 190 067130mm dia. 7 716 190 071

Oilfit flexible flue kit

Worcester Part No.100mm dia. 7 716 190 076 (8m) 7 716 190 077 (12m) 7 716 190 078 (15m)

130mm dia. 7 716 190 079 (8m) 7 716 190 080 (12m) 7 716 190 081 (15m)

Stainless steel telescopic extension

Worcester Part No. 100mm dia.

7 716 190 068130mm dia.

7 716 190 072

Stainless steel 45º bend

Worcester Part No. 100mm dia.

7 716 190 069130mm dia.

7 716 190 073

Wall cover plate kit

Worcester Part No. 100mm dia. flue

7 716 190 074130mm dia. flue

7 716 190 075

*Used inside boiler when fluing to the side

62

Greenstar Oilfi t external fl ue system accessories Greenstar Camray, Greenstar Danesmoor WM, Greenstar Utility internal & Greenstar Camray External series

Horizontal external flue kit (80/125mm dia.)


Vertical external flue kit (80/125mm dia.)


Vertical external flue kit (100/150mm dia.)


1,000mm external flue extension (80/125mm dia.)


External 90º bend (80/125mm dia.)


External 45º bends (80/125mm dia.)


External 45º bends (100/150mm dia.)


1,000mm external flue extension (100/150mm dia.)


600mm external flue extension (80/125mm dia.)


6363

Plume management accessories Greenstar Camray, Greenstar Danesmoor WM, Greenstar Utility internal & Greenstar Camray External series

Plume management kit(80mm dia.)


1,000mm extension(80mm dia.)






Belfast

Wakefield

Clay Cross

Worcester

West Thurrock

Dundee

Dublin

Burnley

Durham

Wiltshire

Tredegar

Cambridge

Wrexham

Camborne

Johnstone

Borders

Elgin

WWWWWWWWWWWWWWWWWWWW

64

The very best training programmes from Worcester Worcester has always placed great emphasis on technical

support and training for installers and service engineers.

Advances in heating technology, including the increasing use

of renewables, make the need for training greater than ever.

To ensure the highest levels of competence and expertise

in the installation of all Worcester products, we run

intensive training courses for installers, commissioning

engineers and operatives involved with servicing and

fault fi nding.

Courses available

Our training facilities offer a number of courses suitable

for the installer and commissioning engineers, and more

in-depth courses for the servicing and fault fi nding engineers.

Training centres throughout the UK

To enable us to meet the growing demand for training we

have invested in additional facilities at the award-winning

training academy at our Worcester headquarters. In addition

to the original academy there is now a new 400m2 unit, 25%

of which is devoted to an open-plan domestic training area

with life-size single-storey brick buildings. These feature

working Greenskies solar thermal systems which enable

installers to get up onto the roof of the building to get

more realistic training. There are bays full of all Greenstar

gas-fi red appliances, so installers can really get to grips

with the importance of system design. The additional space

also contains dedicated training areas for our renewable

and future products. The training centre also runs certifi ed

domestic and commercial ACS training and assessment.

Further academies are located at West Thurrock in Essex,

Wakefi eld and Clay Cross in Derbyshire, all offering our

full suite of courses. Please phone 01905 752526 for more

information about a course near you. Each course is run

by specialist trainers and is superbly equipped to deliver

a combination of classroom theory and practical hands-on

experience that’s second to none.

College-linked Learning

As well as offering training at our own centres, Worcester

has established close partnerships with many colleges

around the UK, equipping them with our latest products.

Call us on 01905 752526 to fi nd out when we will be

running the course of your choice at a college in your area.

Mobile training

To complement our training venues across the country,

we can also bring training to you.

We have mobile vehicles fully equipped with operational

Greenstar gas-fi red boilers, dry strip-down models and even

a Greensource air to air heat pump, ensuring that quality

training in a comfortable environment can be achieved on

your doorstep!

If it’s oil training you require, our 7.5 tonne mobile oil

vehicle is available throughout the country for hands-on

product training and OFTEC assessments.

Distance learning/web based learning

Worcester has produced a selection of Distance Learning

CD ROMs/DVDs which are packed with information.

Call 0844 892 9800 for your copies, or visit

www.worcester-bosch.co.uk for information

on Web Based Learning.

Get on course for a more profi table future now.

Call now for more information 01905 752526

65

Worcester’s oil manufacturing heritage stretches back to

the foundation of the company in 1962. Since then, we

have built a strong reputation for not only manufacturing

products at the highest levels of quality and reliability,

but also for training installers, commissioning engineers

and operatives.

The oil-fi red condensing boiler training courses are

extensive and include areas such as dismantling

a pressure jet burner, setting oil pump pressures,

maintenance and cleaning of condensate trap, relationship

between air and oil supplies and detection of intermittent

faults. Our Oil advanced fault fi nding course has been

designed for installers and heating engineers who are

already knowledgeable on our range of oil-fi red products,

but wish to further their experience and understanding of

fault fi nding techniques.

Worcester also runs OFTEC training. A requirement of

Building Regulations 2001 - Part L (England and Wales)

and Part J (Scotland) is that every boiler installation

must be self-certifi ed by an installer who is OFTEC

registered.

Oil-fired condensing boiler course

Greenstar Danesmoor, Heatslave & Camray high effi ciency

condensing oil-fi red boilers – pre-OFTEC training.

Oil advanced fault fi nding.

OFTEC training and assessment courses

OFTEC 101 & 105e, OFTEC 600a and OFTEC

101/105e/600a.

Oil-fi red product courses

Oil-firedCourse

Oil Advanced Fault Finding

OFTEC 101 & 105e

OFTEC600a

OFTEC 101/ 105e/600a

Duration 1 Day 1 Day 4 Days 1 Day 4 Days

Cost £65 £65 £350 £175 £500

Training course covers

Specification

Domestic/light commercial pressure jet commissioning, servicing and boiler

installation

Oil tank installation and associated controls

Combined OFTEC 101, 105e and 600a courses

Installation

Commissioning

Servicing

Maintenance

Course locations

Worcester

Clay Cross

Wakefield

West Thurrock

College Links*

Mobile*

*Please contact Worcester Training for specifi c colleges and mobile dates

To complement the above courses, Worcester also runs domestic ACS, unvented, underfloor, water treatment and

IDHEE domestic heating design courses.

Please note: to attend OFTEC courses you must have a minimum of 12 months’ experience installing/servicing oil boilers or have attended an OFTEC 50 course. For candidates with limited oil experience, our Greenstar one day oil-fi red course offers pre-OFTEC training. Consult with the trainer at the end of the session to see if you are ready to undertake OFTEC assessment. For experienced oil technicians, training is not a pre-requisite for OFTEC assessment.

66

Additional product and industry training courses The diversity of products in today’s heating industry gives

you the opportunity to expand your expertise, whilst

offering more choice to your customers. Worcester

provides comprehensive training from all its academies

on its entire range of technologies.

Gas-fi red condensing boiler courses

Greenstar CDi Classic gas-fired condensing

combi boilers.

Greenstar CDi Compact gas-fired condensing

combi boilers.

Greenstar Si & i Junior gas-fired condensing

combi boilers.

Greenstar system & regular gas-fired condensing boilers

(covers Greenstar Ri, Greenstar CDi Classic Regular,

Greenstar FS CDi Regular, Greenstar 30CDi Classic System

and Greenstar i System boilers).

Greenstar Highflow CDi & FS CDi regular floor standing

gas-fired condensing combi and

regular boilers.

Renewable product courses

Renewables overview.

Greenskies solar.

Greenskies advanced solar.

Introduction to heat pumps.

Greenstore LECP ground source heat pumps.

Greensource air to air heat pumps.

Greensource air to water heat pumps.

Greensource split air to water heat pumps.

Greenstar Plus hybrid heat pumps.

Accessories training courses

Greenfl oor heating.

Worcester controls.

We are here to provide you with training and assistance for

all areas of your business, not just product training. Call us

on 01905 752526 to order a full course training brochure

or to book yourself onto a training course, alternatively,

you can visit www.worcester-bosch.co.uk/training

Commercial product courses

Greenspring CWi47 water heater.

GB162 overview.

GB162 domestic.

GB162 commercial.

Greenstar Heat Distribution Unit.

Commercial ACS training and assessment – CODNCO1.

Industry focused courses

BPEC underfl oor heating installation.

Hot water systems & safety.

Chemical water treatment.

Construction skills F-Gas training/

assessment certifi cation.

IDHEE domestic heating design.

Domestic ACS training and assessment – reassessment.

CCN1 + 3 appliances.

MCS Made Easy.

67

A complete after-sales service

All the technical advice you needSpares

Genuine replacement parts for all supported Worcester

products are readily available from stock, or on a next day

delivery basis. Visit our website at www.worcester-bosch.

co.uk/spares to fi nd your local stockist.

Customer Technical Support

The Worcester Technical Helpline is a dedicated phone

line – committed to providing a comprehensive service to

complement the brand name and quality of our products.

Our experienced team of technical experts provides

answers to queries of a technical nature across the entire

Worcester range.

Worcester also has a pre-sales department, which provides

assistance in selecting a heating system to suit a particular

application, along with full guidance on installation. For

more information please contact the Technical Helpline

or alternatively visit our website where literature can be

downloaded at www.worcester-bosch.co.uk.

Technical

Tel: 0844 892 3366

Fax: 01905 752 741

[email protected]

Opening times

Monday – Friday: 7.00am – 8.00pm

Saturday: 8.30am – 4.00pm

Bank Holidays: 8.00am – 4.30pm

As part of the worldwide Bosch Group, Worcester strives to

maintain the highest possible standards of after-sales care.

In addition to the no-nonsense parts and labour

guarantee applicable to all Worcester products, you and

your customers have the assurance that every Worcester

product is manufactured to both the appropriate British

and European standards.

Worcester Contact Centre

Should you require support, our award winning Contact

Centre team, based at our head offi ce in Worcester, are

ready to take your calls. Whatever your query our contact

centre operators along with our nationwide team of

engineers are ready to help you.

Tel: 0844 892 9900

Opening times

Monday – Friday: 7.00am – 8.00pm

Saturday: 8.00am – 5.00pm

Sunday: 9.00am – 12 noon

Bank Holidays: 8.00am – 4.30pm

67

Worcester, Bosch Group is a brand name of Bosch Thermotechnology Ltd.

This leafl et is accurate at the date of printing, but may be superseded and should be disregarded if specifi cation and/or appearances are changed in the interest of continued improvement. The statutory rights of the consumer are not affected.

Part No. 8 716 113 356 D 04/13

Worcester, Bosch Group,

Cotswold Way, Warndon,

Worcester, WR4 9SW

BB

T2987

PAPERS MADE WITH100% CHLORINE FREE

BLEACHED PULPTM

www.worcester-bosch.co.uk

Calls to the listed 0844 numbers are charged at up to 3 pence per minute from BT land lines.

Calls from mobiles and some other networks may vary. Calls to and from Bosch Thermotechnology Ltd

may be recorded for training and quality assurance purposes.

Engineer Appointments

Email: [email protected]

or telephone 0844 892 3000

Enquiries



Guarantee Registration

To register your Worcester guarantee,

please visit our website or

telephone 0844 892 2552

Customer Service

Sales

Tel: 01905 752640

Fax: 01905 456445

Spare Parts

Tel: 01905 752576

Fax: 01905 754620

Technical Helpline (Pre & Post Sales)

Tel: 0844 892 3366

Fax: 01905 752741

[email protected]

Renewables Technical Helpline



Training

Tel: 01905 752526

Fax: 01905 752535

Literature


or download instantly from our website


Useful numbers

In partnership with

Documents

Greenstar regular and system oil-ﬁ red condensing boiler …oilboilerparts.com/pdfs/worcester/worcester greenstar...Horizontal and vertical flue terminal positioning 32 - 33 Horizontal