GREATER VANCOUVER REGIONAL DISTRICT ZERO WASTE …€¦ · 2017-01-11 · 6.2 Letter dated November 10, 2016 addressed to Paul Henderson, Genera l Manager, Solid Waste Services,

March 3, 2017

GREATER VANCOUVER REGIONAL DISTRICT ZERO WASTE COMMITTEE

REGULAR MEETING

Thursday, March 9, 2017 1:00 p.m.

2nd Floor Boardroom, 4330 Kingsway, Burnaby, British Columbia

A G E N D A1 1. ADOPTION OF THE AGENDA

1.1 March 9, 2017 Regular Meeting Agenda That the Zero Waste Committee adopt the agenda for its regular meeting scheduled for March 9, 2017 as circulated.

2. ADOPTION OF THE MINUTES

2.1 January 19, 2017 Regular Meeting Minutes

That the Zero Waste Committee adopt the minutes of its regular meeting held January 19, 2017 as circulated.

3. DELEGATIONS

3.1 Mateo Ocejo, Founder, Net Zero Waste group of companies and Jaye-Jay Berggren,

Micro green farmer and local composting partner, representing Sea to Sky Soils Subject: Ensure the Highest End Use of Metro Vancouver’s Organic Waste

4. INVITED PRESENTATIONS 5. REPORTS FROM COMMITTEE OR STAFF

5.1 Contingency Disposal of Municipal Solid Waste Designated Speaker: Sarah Wellman, Senior Engineer, Solid Waste Services

That the GVS&DD Board: a) approve initiating a Request for Standing Offers to establish Standing Offer

Agreements to pick up waste at Metro Vancouver transfer stations for a three-year term;

b) approve initiating a Request for Standing Offers to establish Standing Offer Agreements to receive waste at remote disposal facilities for a three-year term;

1 Note: Recommendation is shown under each item, where applicable.

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Zero Waste Committee Regular Agenda March 9, 2017

Agenda Page 2 of 3

c) approve initiating a Request for Standing Offers to establish Standing Offer Agreements to haul waste from Metro Vancouver transfer stations to remote disposal facilities using Metro Vancouver trailers for a three-year term; and

d) direct staff to initiate additional consultation on contingency disposal and report back to the Board with feedback when recommendations for award of Standing Offer Agreements are brought to the Board for consideration.

5.2 2016 Regional Food Scraps Recycling Campaign Results

Designated Speaker: Larina Lopez, Corporate Communications Division Manager, External Relations That the GVS&DD receive for information the report dated February 17, 2017, titled “2016 Regional Food Scraps Recycling Campaign Results.”

5.3 Create Memories, Not Garbage Campaign: 2016 Campaign Results Designated Speaker: Larina Lopez, Corporate Communications Division Manager, External Relations That the GVS&DD receive for information the report dated February 17, 2017, titled “Create Memories, Not Garbage Campaign: 2016 Campaign Results”.

5.4 Disposal Ban Surcharge Waiver Pilot Project for Residual Waste from Licensed Brokering Facilities Designated Speaker: Allen Jensen, Assistant Project Engineer, Solid Waste Services

That the GVS&DD Board receive for information the report dated March 2, 2017, titled “Disposal Ban Surcharge Waiver Pilot Project for Residual Waste from Licensed Brokering Facilities”.

5.5 Manager’s Report Designated Speaker: Paul Henderson, General Manager, Solid Waste Services

That the Zero Waste Committee receive for information the report dated March 2, 2017, titled “Manager’s Report”.

6. INFORMATION ITEMS 6.1 Letter from Jordan Sturdy, MLA, West Vancouver, Sea to Sky re: Letter of Support

for Sea to Sky Soils and Composting Inc. dated January 10, 2017. 6.2 Letter from Kerry Mehaffey, CEO, Lil’wat Management Services LP, re Letter of

Support for Sea to Sky Soils Composting Inc. dated November 30, 2016.

7. OTHER BUSINESS 8. BUSINESS ARISING FROM DELEGATIONS

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Zero Waste Committee Regular Agenda March 9, 2017

Agenda Page 3 of 3

9. RESOLUTION TO CLOSE MEETING

Note: The Committee must state by resolution the basis under section 90 of the Community Charter on which the meeting is being closed. If a member wishes to add an item, the basis must be included below. “(1) A part of a meeting may be closed to the public if the subject matter being considered

relates to or is one or more of the following: (g) litigation or potential litigation affecting the regional district.”

10. ADJOURNMENT/CONCLUSION

That the Zero Waste Committee adjourn/conclude its regular meeting of March 9, 2017.

Membership: Brodie, Malcolm (C) – Richmond Hodge, Craig (VC) – Coquitlam Baldwin, Wayne – White Rock Bassam, Roger – North Vancouver District Cameron, Craig – West Vancouver

Corrigan, Derek – Burnaby Coté, Jonathan – New Westminster Hayne, Bruce – Surrey Jackson, Lois – Delta Long, Bob – Langley Township

Reimer, Andrea – Vancouver Schaffer, Ted – Langley City Washington, Dean – Port Coquitlam

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GREATER VANCOUVER REGIONAL DISTRICT ZERO WASTE COMMITTEE

Minutes of the Regular Meeting of the Greater Vancouver Regional District (GVRD) Zero Waste Committee held at 1:02 p.m. on Thursday, January 19, 2017 in the 2nd Floor Boardroom, 4330 Kingsway, Burnaby, British Columbia.

MEMBERS PRESENT: Chair, Mayor Malcolm Brodie, Richmond Vice Chair, Councillor Craig Hodge, Coquitlam Councillor Roger Bassam, North Vancouver District Councillor Craig Cameron, West Vancouver Mayor Derek Corrigan, Burnaby Mayor Jonathan Coté, New Westminster Councillor Bruce Hayne, Surrey Mayor Lois Jackson, Delta Councillor Bob Long, Langley Township Councillor Andrea Reimer, Vancouver Mayor Ted Schaffer, Langley City

MEMBERS ABSENT: Mayor Wayne Baldwin, White Rock Councillor Dean Washington, Port Coquitlam

STAFF PRESENT: Paul Henderson, General Manager, Solid Waste Services Carol Mason, Chief Administrative Officer Janis Knaupp, Assistant to Regional Committees, Board and Information Services

1. ADOPTION OF THE AGENDA

1.1 January 19, 2017 Regular Meeting Agenda

It was MOVED and SECONDED That the Zero Waste Committee adopt the agenda for its regular meeting scheduled for January 19, 2017 as circulated.

CARRIED

Minutes of the Regular Meeting of the GVRD Zero Waste Committee held on Thursday, January 19, 2017 Page 1 of 6

2.1

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2. ADOPTION OF THE MINUTES 2.1 October 13, 2016 Regular Meeting Minutes

It was MOVED and SECONDED That the Zero Waste Committee adopt the minutes of its regular meeting held October 13, 2016 as circulated.

CARRIED 3. DELEGATIONS

No items presented.

4. INVITED PRESENTATIONS No items presented.

5. REPORTS FROM COMMITTEE OR STAFF

5.1 2017 Zero Waste Committee Priorities and Work Plan

Report dated January 11, 2017 from Paul Henderson, General Manager, Solid Waste Services, seeking Zero Waste Committee endorsement of the Committee’s 2017 priorities and work plan. It was MOVED and SECONDED That the Zero Waste Committee endorse the work plan contained in the report dated January 11, 2017, titled “2017 Zero Waste Committee Priorities and Work Plan”.

CARRIED

5.2 Metro Vancouver Recycling and Solid Waste Management 2015 Report Report dated January 13, 2017 from Marcel Pitre, Policy and Facility Development Division Manager, Solid Waste Services, providing an update on key findings in the Metro Vancouver Recycling and Solid Waste Management 2015 Report. It was MOVED and SECONDED That the GVS&DD Board receive the report dated January 13, 2017, titled “Metro Vancouver Recycling and Solid Waste Management 2015 Report” for information.

CARRIED

5.3 Metro Vancouver 2016 Waste Composition Monitoring Program Report dated January 11, 2017 from Marcel Pitre, Policy and Facility Development Division Manager, Solid Waste Services, updating the GVS&DD Board on the results of the 2016 Regional Waste Composition Monitoring Program. Members were informed about a correction to be made to the report.


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Request of Staff Staff was requested to correct the January 11, 2017 report titled “Metro Vancouver 2016 Waste Composition Monitoring Program”, under Background, by correcting the date to reflect “January 13, 2017”, prior to being forwarded to the January 27, 2017 GVS&DD Board Meeting. In response to questions, members were updated on the status of Multi Materials BC programs in the region and on the status of the provincial oil recycling program. Request of Staff Staff was requested to report back to the Zero Waste Committee with information on and policy considerations for commercial efforts to recycle oil and oil products. It was MOVED and SECONDED That the GVS&DD Board receive the report dated January 11, 2016, titled “Metro Vancouver 2016 Waste Composition Monitoring Program” for information.

CARRIED 5.4 Consultation on Potential Disposal Bans for Expanded Polystyrene and Textiles

Report dated January 11, 2017 from Sarah Evanetz, Programs and Public Involvement Division Manager, Solid Waste Services, seeking GVS&DD Board approval to initiate consultation on potential disposal bans for expanded polystyrene and textiles. Concerns were expressed about negative consequences from donated textiles intended for re-use and recycling not reaching intended markets.

Request of Staff Staff was requested to report back to the Zero Waste Committee with information about the amount of textiles going to donation organizations in Metro Vancouver for re-use and recycling, which are reaching end markets versus landfills.

In response to questions, members were informed about: • local, provincial and regional jurisdiction as it relates to the consideration of

producer/consumer bans on single-use items • items included in the potential disposal ban of expanded polystyrene Comments were offered about exploring whether the Union of BC Municipalities have considered textile and polystyrene bans to date. Request of Staff Staff was requested to report back to the Zero Waste Committee with information on any Union of BC Municipalities resolutions exploring the ban on textiles or expanded polystyrene from the waste stream.


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It was MOVED and SECONDED That the GVS&DD Board approve initiating consultation on potential disposal bans for expanded polystyrene products as well as textiles and that staff report back with stakeholder feedback and recommendations for changes to the 2018 Tipping Fee Bylaw.

CARRIED 5.5 Manager’s Report

Report dated January 11, 2017 from Paul Henderson, General Manager, Solid Waste Services, updating the Zero Waste Committee on: attendance at 2017 standing committee events; estimated 2016 waste flows; organics management best practices review; Ministry of Transportation Brunette Interchange consultation; 2016 Waste Reduction Week; Metro Vancouver Waste to Energy Facility operational certificate approval; transfer station operators; bi-weekly garbage collection; Recycling Management Board; Biosolids Pilot; contingency landfill disposal; correction to October 7, 2016 Zero Waste Committee report titled “Municipal Programs and Policies to Encourage Recycling in the Multi-Family and Commercial/Institutional Sectors”; and the Committee’s 2017 Work Plan. The Committee requested that staff forward the report to the October 13, 2016 delegation from the BC Bottle and Recycling Depot Association. Request of Staff Staff was requested to forward a copy of the January 11, 2017 report titled “Manager’s Report”, to Corinne Atwood, Executive Director, BC Bottle and Recycling Depot Association, in response to her October 13, 2016 delegation request to the Zero Waste Committee for Metro Vancouver support for the creation of a BC Recycling Management Board.

It was MOVED and SECONDED That the Zero Waste Committee receive for information the report dated January 11, 2017, titled “Manager’s Report”.

CARRIED

6. INFORMATION ITEMS 6.1 Letter dated October 19, 2016 addressed to Chair Brodie and Zero Waste

Committee members, from Mayor Jackson, Corporation of Delta regarding Vancouver Landfill Technical Liaison Committee In response to a question, members were informed about Metro Vancouver staff participation with the City of Vancouver and Corporation of Delta related to the Vancouver Landfill.


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6.4 Letter dated November 22, 2016 addressed to Chair Moore and Directors, Metro Vancouver, from the Honourable Mary Polak, Minister of Environment regarding BC’s Extended Producer Responsibility (EPR) Programs

Discussion ensued about the timely need for an Extended Producer Responsibility program to address the illegal dumping of mattresses.

It was MOVED and SECONDED That the Zero Waste Committee receive for information the following Information Items: 6.1 Letter dated October 19, 2016 addressed to Chair Brodie and Zero Waste

Committee members, from Mayor Jackson, Corporation of Delta regarding Vancouver Landfill Technical Liaison Committee

6.2 Letter dated November 10, 2016 addressed to Paul Henderson, General Manager, Solid Waste Services, from Barry Glotman and Ken Ingram, West Coast Reduction Ltd. regarding Diversion of Organics from Landfill – Application of Best-Use Policies

6.3 Letter dated November 28, 2016 addressed to Barry Glotman and Ken Ingram, West Coast Reduction Ltd., from Paul Henderson, General Manager, Solid Waste Services regarding Food Waste Management Best Practices

6.4 Letter dated November 22, 2016 addressed to Chair Moore and Directors, Metro Vancouver, from the Honourable Mary Polak, Minister of Environment regarding BC’s Extended Producer Responsibility (EPR) Programs

6.5 Letter dated November 25, 2016 from Patricia Daly, Chief Medical Health Officer, copied to Mayor Malcolm Brodie, City of Richmond, regarding Harvest Power’s Air Quality Permit

6.6 Letter dated December 2, 2016 addressed to Chris Jenkins, Director, Clean Technologies, Ministry of Environment, from Laurie Ford, Program Manager, Utility Residuals Management, Liquid Waste Services, Metro Vancouver regarding Organic Matter Recycling Regulation Intentions Paper Review

6.7 Letter dated December 5, 2016 from Matt Torgerson, President, WMABC addressed to Paul Henderson, General Manager, Solid Waste Services regarding Management of Metro Vancouver Transfer Stations

6.8 Letter dated December 16, 2016 addressed to Carol Mason, CAO, Metro Vancouver from Matt Torgerson, President, WMABC regarding Management of Metro Vancouver Transfer Stations

6.9 Letter dated December 23, 2016 addressed to Matt Torgerson, President, WMABC from Carol Mason, CAO, Metro Vancouver regarding Management of Metro Vancouver Transfer Stations

6.10 Metro Vancouver 2016 Zero Waste Conference, Report to Finance and Intergovernment Committee dated December 22, 2016 from Heather Schoemaker, Senior Director, External Relations

6.11 National Zero Waste Council 2016 Update, Report to Finance and Intergovernment Committee dated December 16, 2016 from Heather Schoemaker, Senior Director, External Relations and Ann Rowan, Program Manager, Collaboration Initiatives

CARRIED


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7. OTHER BUSINESS No items presented.

8. BUSINESS ARISING FROM DELEGATIONS No items presented.

9. RESOLUTION TO CLOSE MEETING

It was MOVED and SECONDED That the Zero Waste Committee close its regular meeting scheduled for January 19, 2017 pursuant to the Community Charter provisions, Section 90 (1) (g), as follows: “90 (1) A part of the meeting may be closed to the public if the subject matter being

considered relates to or is one or more of the following: (g) litigation or potential litigation affecting the regional district.”

CARRIED

10. ADJOURNMENT/CONCLUSION

It was MOVED and SECONDED That the Zero Waste Committee adjourn its regular meeting of January 19, 2017.

CARRIED (Time: 1:48 p.m.)

____________________________ ____________________________ Janis Knaupp, Malcolm Brodie, Chair Assistant to Regional Committees 20515733 FINAL


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P.O. Box 1010, Mount Currie, B.C. V0N 2K0, [email protected] (604) 868-6075

February 22nd

, 2017

Mayor Malcolm Brodie

Chair; Metro Vancouver Zero Waste Committee

604-276-4123

[email protected]

Re: Zero Waste Committee – Delegation Request – March 9th

, 2017

You may remember Net Zero Waste Inc. as the successful preferred proponent for a 50,000 TPA facility for Metro

Vancouver in 2008. Unfortunately, our proposal was ultimately rejected by the board as it was on Agricultural land.

Since then, we have successfully opened more than a dozen facilities across North America and Net Zero Waste

now owns and operates 4 facilities around the Metro Vancouver region. Our flag ship facility in Abbotsford has

processed the City’s waste (pop.150,000) and agricultural / commercial waste from the Fraser Valley for the past 4

years without a single odour complaint. We are currently expanding to accept Chilliwack’s organic wastes starting

in the spring of 2017. Please reference the following for more information: www.netzerowasteabbotsford.com

Our facility near Whistler processes curbside waste from Squamish to Pemberton and we were hoping to be

considered for organic waste coming from the North Shore Transfer Station which is being redirected by Metro

Vancouver from Harvest Power to Envirosmart in Delta. Transferring all of the regions organics to only one site

poses more risks and the chance of a new odour problem for another large facility. Sea to Sky Soils would take a

comparable time to reach by truck as Delta from the North Shore. The Sea to Sky Corridor is significantly less

nutrient rich and shipping this material north, allows the farmers to be more sustainable. Farmers are able to

purchase our compost at a lower price than organic amendments (bone, blood, feather meal) out of the Fraser Valley

and we have never had a single odour complaint. www.seatoskysoils.com

We are writing you today regarding a recently released item from a Closed Meeting on November 25, 2016. The

following recommendation was authorized by the Greater Vancouver Sewerage and Drainage District

(GVS&DD) Board of Directors to be released to the public:

Metro Vancouver ‐ Harvest Organics Processing Contract That the GVS&DD Board direct staff to: a) work with

Harvest Fraser Richmond Organics Ltd. to immediately redirect residential curbside and commercial organics

from the North Shore Transfer Station to an alternative organics processing facility in region;

As our facility by Whistler has significant available capacity, we do not understand this rationale. Especially due to

the fact that facilities in Metro Vancouver currently import organic wastes from the CRD, the FVRD and SLRD.

These organics are processed at low cost mega-facilities which continue to struggle with odour complaints and

operational issues. Please find attached a letter of support from our MLA who understands this issue first hand as he

has utilized our compost on his family farm in Pemberton BC along with a letter of support from the local first

nations who are partners at our operation. Please make a motion to consider Sea to Sky Soils as a current and future

organic processing facility for North Shore materials which can be hauled to our site cost competitively.

Yours truly,

Per:

Mateo Ocejo; P.Eng Jaye-Jay Berggren

Director Director of Operations

3.1

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http://www.netzerowasteabbotsford.com/

To: Zero Waste Committee From: Sarah Wellman, Senior Engineer, Solid Waste Services Date: March 2, 2017 Meeting Date: March 9, 2017 Subject: Contingency Disposal of Municipal Solid Waste

RECOMMENDATION That the GVS&DD Board:

a) approve initiating a Request for Standing Offers to establish Standing Offer Agreements to pick up waste at Metro Vancouver transfer stations for a three-year term;


c) approve initiating a Request for Standing Offers to establish Standing Offer Agreements to haul waste from Metro Vancouver transfer stations to remote disposal facilities using Metro Vancouver trailers for a three-year term; and


PURPOSE The purpose of this report is to seek GVS&DD Board approval to initiate a Request for Standing Offers process to develop Standing Offer Agreements for contingency disposal of waste that cannot be managed within the Metro Vancouver/City of Vancouver disposal system. BACKGROUND On August 18, 2016, Metro Vancouver issued a Request for Proposals (RFP 16-126) for Contingency Disposal Services. No responses were received and the procurement process was cancelled because potential proponents did not sign a participation agreement that required the successful proponent to commit to not compete with the Metro Vancouver disposal system. Having contingency disposal Standing Offer Agreements in place would provide Metro Vancouver with flexibility to dispose of waste volumes beyond the disposal capacity of the Metro Vancouver and City of Vancouver solid waste system. If supported, recommendations to enter into Standing Offer Agreements along with consultation feedback will be brought back to the Board for consideration following receipt of Standing Offer proposals. This report seeks authority to initiate the procurement process as well as consultation related to the process. CONTINGENCY DISPOSAL The Integrated Solid Waste and Resource Management Plan (ISWRMP) approved by the Province in 2011, contemplates the procurement of contingency disposal capacity if required.

5.1

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Contingency Disposal of Municipal Solid Waste Zero Waste Committee Meeting Date: March 9, 2017

Page 2 of 4

On December 2, 2016, Metro Vancouver issued a Request for Information (RFI 16-230) as a follow-up to RFP 16-126. The RFI asked respondents for feedback on three options for contingency disposal of Municipal Solid Waste (MSW):

Option A: Fixed Term Contract with conflict of interest provision as per the previous RFP

Option B: Standing Offer Agreement – Service provider(s) pick-up MSW from Metro Vancouver’s transfer stations

Option C: Standing Offer Agreement – Metro Vancouver delivers MSW to the service provider(s)’ disposal site(s).

Responses to the RFI were received on December 22, 2016, from:

Belkorp Environmental Services Inc.

Republic Services, and

Waste Management of Canada Corporation. All of the respondents advised that they would be unwilling to agree to the conflict of interest provisions of the original RFP. Respondents indicated that they may be able to provide the service as described in Option B; however, depending on the quantity of waste requiring disposal, they may not have sufficient equipment available on an as-required basis. Respondents also indicated that they would be able to receive waste delivered to their disposal sites with limited notice required, and without restrictions on quantities. Respondents suggested a more traditional approach would be a contract with guaranteed waste quantities over a prescribed timeframe because a fixed contract would allow the respondents to better plan equipment and staffing requirements. It is challenging for Metro Vancouver to commit to a minimum quantity of waste over the long-term because of uncertainty in future waste flows. One respondent suggested that consultation related to the contingency disposal process did not meet the requirements of the Minister of Environment’s 2011 approval of the ISWRMP. Standing Offer Agreements Under a Standing Offer Agreement, companies submit pricing for delivery of services on a unit basis. Standing Offer Agreements are entered into with one or more of the companies. Standing Offer Agreements do not commit Metro Vancouver to purchase services nor are the companies committed to provide services. If services are required, Metro Vancouver selects from among the companies with Standing Offer Agreements in place. If the selected company cannot provide the service, another company with a Standing Offer Agreement is asked to provide the service. For these waste disposal Standing Offer Agreements, pricing is expected to be on a per tonne basis, and Metro Vancouver would likely ask the lowest price provider if it could provide the service first. Other criteria such as environmental attributes, service history etc. would also be considered. In practice, Metro Vancouver expects to be able to predict contingency disposal requirements a few months ahead of the need, and would identify requirements for each upcoming month. Month to month quantities are not expected to vary considerably.

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Metro Vancouver expects pick-up at Metro Vancouver facilities will be the most cost effective way to manage waste, but due to equipment availability, pick-up service may not always be available or sufficient. In this case, Metro Vancouver will be required to deliver waste to remote disposal facilities. To deliver waste to remote facilities, Metro Vancouver will retain a number of transfer trailers that were historically used to deliver waste to Cache Creek. Standing Offer Agreements will be required with transportation companies to haul those trailers if required. Metro Vancouver’s longer-term needs for contingency disposal capacity are uncertain due to a number of factors. On this basis, relatively short-term Standing Offer Agreements are appropriate. Three-year agreements would provide Metro Vancouver time to determine its longer-term requirements. At the end of the three years, a review of needs and revisions to the contracting approach could be contemplated. Interim Approach Early 2017 waste flow patterns suggest that contingency disposal capacity will be required this year. Given it will take some time to enter into Standing Offer Agreements, Metro Vancouver will work with its transfer station contractor to determine if the transfer station contactor can provide contingency disposal service in the short-term until Standing Offer Agreements are in place. Metro Vancouver’s transfer station contract allows for additions to the scope of work with new services provided on a cost-plus basis. Consultation Plan Metro Vancouver conducted preliminary consultation with interested parties on contingency disposal options through the RFP and RFI processes in 2016. These processes allowed for a range of different business models for contingency disposal without restrictions on the location of ultimate disposal. Feedback received to date has been considered in developing the proposed Standing Offer Agreement procurement process. In parallel to the procurement process, Metro Vancouver will consult with interested parties on the selected options through email and web-based notifications, meetings, and on-line feedback opportunities. Feedback from consultation will be reported back to the Board when recommendations for award of Standing Offer Agreements are brought forward for consideration. The Ministry of Environment will be provided with Metro Vancouver’s consultation plan for contingency disposal, along with feedback received in advance of reporting to the Board with recommendations for award of Standing Offer Agreements. ALTERNATIVES 1. That the GVS&DD Board:

a) approve initiating a Request for Standing Offers to establish Standing Offer Agreements to pick up waste at Metro Vancouver transfer stations for a three-year term;


c) approve initiating a Request for Standing Offers to establish Standing Offer Agreements to haul Municipal Solid Waste from Metro Vancouver transfer stations to remote disposal facilities using Metro Vancouver trailers for a three-year term; and

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2. That the Zero Waste Committee receive for information the report dated March 2, 2017, titled

“Contingency Disposal of Municipal Solid Waste” and provide alternate direction to staff. FINANCIAL IMPLICATIONS If the Board approves Alternative 1, Metro Vancouver will initiate contingency disposal procurement processes including three separate Requests for Standing Offers to secure additional disposal capacity beyond what can be managed in the Metro Vancouver/City of Vancouver system. For 2017, waste flow patterns appear similar to last year. If this trend continues, we expect to require between 50-70,000 tonnes of contingency disposal. Funding for contingency disposal has been included in the 2017 budget, and will be included in the 2018 proposed budget. SUMMARY / CONCLUSION Securing contingency disposal will ensure that any waste that cannot be accommodated in the Metro Vancouver/City of Vancouver disposal system can be effectively managed. An RFP that included a conflict of interest provision was cancelled in 2016 because no firms submitted Participation Agreements. A recent Request for Information process solicited feedback on two new options, Standing Offer Agreements for pick-up of waste at Metro Vancouver transfer stations, and Standing Offer Agreements for receipt of waste at the proponents’ disposal sites. Respondents indicated the potential to be able to provide service under either option, but noted that insufficient equipment may be available to provide pick-up services. Respondents indicated a more traditional approach was a contract with guaranteed minimum waste flows. Committing to guaranteed future waste flows is challenging for Metro Vancouver due to a number of factors. Staff recommend Alternative 1, that processes be initiated to enter into Standing Offer Agreements for both pick-up of waste at Metro Vancouver Transfer Stations and receipt of waste at remote disposal sites. Metro Vancouver would use existing trailers to deliver waste to remote disposal sites if required. Additional consultation on these options will be initiated in parallel with the procurement process, with feedback on the process reported back to the Board along with recommendations for entering into Standing Offer Agreements. In the interim, in advance of Standing Offer Agreements being in place, Metro Vancouver will work with its transfer station contractor to determine if the contractor can provide short-term contingency disposal services. 20736509

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5.2

To: Zero Waste Committee From: Larina Lopez, Corporate Communications Division Manager, External Relations Date: February 17, 2017 Meeting Date: March 9, 2017 Subject: 2016 Regional Food Scraps Recycling Campaign Results

RECOMMENDATION That the GVS&DD receive for information the report dated February 17, 2017, titled “2016 Regional Food Scraps Recycling Campaign Results.”

PURPOSE To update the Committee on the results of the 2016 regional food scraps recycling campaign to support the Organics Disposal Ban. BACKGROUND The 2016 Regional Food Scraps Recycling campaign builds on the campaign launched in 2014 in support of the organics disposal ban, and objectives established in the Integrated Solid Waste Resource Management Plan, in partnership with member municipalities. This report provides an update on the results of the 2016 “Food Scraps Recycling” campaign as identified in the 2017 Zero Waste Work Plan. 2016 REGIONAL FOOD SCRAPS RECYCLING CAMPAIGN RESULTS Campaign Approach 2016 marked the third year of a regional food scraps campaign, following the launch of the food scraps characters in 2014. The campaign was in market from Monday October 3 to Sunday November 27, 2016. The campaign objectives were to:

• Remind people of the ban on food waste in the garbage, • Help people understand which items can go in their food scraps bin, and • Demonstrate that we’re all in this together by using a positive tone.

Creative Direction / Messaging Following the 2014 launch, the campaign has strategically evolved each year, building on the concept of food scraps characters. By strategically introducing new characters, the campaign has been able to address specific compostable organics that were still appearing in the garbage stream and residents’ questions about composting. In 2015, food-soiled paper characters were added.

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2016 Regional Food Scraps Recycling Campaign Results Zero Waste Committee Meeting Date: March 9, 2017

Page 2 of 4

In 2016, two additional characters were created (see Attachment 1):

1. Small amounts of fat, oil, and grease. This character also supports the Liquid Waste grease campaign asking residents to put grease in their green bin, not down the drain.

2. Disposable wooden chopsticks. Residents were largely unaware that these could be composted.

The two new characters were emphasized in the paid media and included some of the food and food- soiled paper characters in the owned social media placements. The primary message remained consistent: “food isn’t garbage.” The secondary message was “chopsticks and grease can go in your green bin.” The creative directed users to the campaign website: www.metrovancouver.org/foodscraps.

Media Strategy The digital strategy included banner ads and social media placements to build awareness and drive engagement. Audiences were targeted based on interest in food and drink to reach them in a relevant, active mindset. The online placements were geo-targeted to all of Metro Vancouver. The traditional media strategy included both mass and targeted placements. Outdoor billboards, transit shelter ads, and cinema pre-show ads to reach a mass audience were used. Placements at grocery store checkouts reached a targeted audience, honing in on the person most likely to be the primary grocery shopper and meal preparer. Engagement of Metro Vancouver Members Members actively engaged in the 2016 campaign. On social media, members shared Metro Vancouver’s posts or posted the campaign creative on their own channels. Content and images were provided before the campaign launched to support this. Decals were offered for municipal facilities to all members, with 27 going up across the region. New this year, six “Food Face” displays were available to members for community events throughout the year. The creative assets were also provided to members to use in their own communications materials as requested (e.g. truck decals, transit shelter posters, facility TV screens). The campaign was also picked up by organizations that share values with Metro Vancouver, including the District of Squamish and City of Spruce Grove, Alberta. More locally, organizations like Langley Environmental Partners Society shared the campaign content. In 2016, Metro Vancouver’s School & Youth Leadership Programs continued to leverage the food scraps campaign through field trips, facility tours, teacher professional development and the Youth- 4-Action leadership program. Student leaders (with support from school districts, teachers, and Metro Vancouver’s School and Youth Leadership Programs) have benefitted from and/or used these campaign materials to support school-based waste reduction.

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http://www.metrovancouver.org/foodscraps


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Evaluation To assess the campaign’s effectiveness, a post-campaign survey (Attachment 2) was conducted, media promotion was evaluated, and social media activity was monitored. Metro Vancouver’s 2016 food scraps campaign reached approximately one-quarter of Metro Vancouver residents and was most successful among residents under 35 years of age. Reported usage of food scraps bins (80%) is also high across the region; this increase correlates with the high reported access to green bins (88%).

Recall and Behaviour Change Awareness of the food scraps campaign has only decreased marginally, despite a significant decrease in budget. Unaided recall was 22% in 2016 (29% in 2015, 32% in 2014). The campaign’s consistency has likely contributed to the strong year-over-year recall and reinforces composting behaviour.

Most significantly, in all cases, residents who have seen or heard of the campaign are directionally more likely to dispose of organic waste in the food scraps bin than those who have not seen or heard the advertising. Among residents who recall food scraps advertising, a significant proportion feels they are more likely to use the food scraps bin to dispose of chopsticks (62%) or small amounts of grease (58%).

Media Performance Placements on bus shelters, billboards/digital boards, movie theatres, and grocery stores aimed to cover the most market in the most high traffic areas across the region. There were strategic placements in each member. Through the digital banners, awareness of the issue was successfully spread with strong reach (served to 1.5 million devices an average of 4.7 times per device). The social media channel was an excellent opportunity for residents to engage more deeply with the topic. Between Facebook and Instagram, there were a total of 2,230 reactions (e.g. post “Likes”), 152 comments, and 236 post shares.

Social Media Engagement Daily monitoring of the social media conversation throughout the campaign, resulted in an excellent opportunity to directly respond to residents’ questions, address misconceptions, and build trust among our audience. (See Attachment 3 for sample questions.)

Plans for 2017 Regional Campaign Awareness and adoption of composting is high among residential single family homes, but multifamily homes and businesses still lag in green bin usage. Over 95% of single family homes and 90% of multifamily homes have a green bin program. However, based on the 2016 waste composition study, there is still a significant proportion of compostable organics appearing in the garbage, especially from multifamily buildings (single family: 39%, multifamily: 47%). Hence, there is a significant opportunity help multifamily residents who have a program in place use it more effectively.

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The 2017 regional campaign will target residents in multi-family homes and address the specific barriers they face to green bin usage. This will dovetail with communications efforts from Solid Waste staff to target businesses. ALTERNATIVES This is an information report. No alternatives are presented. FINANCIAL IMPLICATIONS The 2016 Regional Food Scraps Recycling campaign budget was $115,000 – supported under the Zero Waste Communications Program of the 2016 General Government budget. This represents a 30% reduction from the 2015 campaign. The budget for the 2017 regional campaign is $100,000. These costs are included in the Zero Waste Communications Program of the 2017 General Government budget. SUMMARY / CONCLUSION In support of the Organics Disposal Ban, a regional behaviour change campaign was held in the fourth quarter of 2016. This was the third year of the campaign. It had a substantial presence throughout the region via mass and targeted tactics, both on and offline. Leveraging the success of the first two years, the campaign continued to take a humorous but direct approach. The key message was, “Food isn’t garbage.” In 2016, the secondary message was that two food items in particular, small amounts of grease and chopsticks, can also go in the green bin. The campaign achieved broad reach throughout the region, and the digital media (banner ads and social media) enabled us to expand our reach further and connect with a targeted audience. The increased emphasis on social media also allowed the opportunity to engage directly with residents, answering questions and addressing misconceptions. Survey results indicate that 22% of residents recall seeing the campaign. Among these residents, a significant proportion feels they are more likely to use the food scraps bin to dispose of chopsticks (62%) or small amounts of grease (58%). With participation in green bin usage high among single family homes, next year’s campaign will target residents in multifamily homes. Attachments 1. “Food Scraps Recycling Campaign, New Characters for 2016,” dated March 9, 2016 (Orbit #

20946804) 2. “Food Scraps Program Campaign, A Survey of Metro Vancouver Residents,” dated December

2016(Orbit # 20946804) 3. “Food Scraps Recycling Campaign, Sample Social Media Engagement,” dated March 9, 2016 (Orbit

# 20946804) References 1. Food Scraps Campaign – Campaign Posters and Artwork

20756151

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http://www.metrovancouver.org/services/solid-waste/recycling-signage-campaigns/campaign-posters-artwork/Pages/default.aspx

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FOOD SCRAPS RECYCLING CAMPAIGN, NEW CHARACTERS FOR 2016

Small Amounts of Fat, Oil, and Grease

Disposable Wooden Chopsticks

ATTACHMENT 1

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Food Scraps Program CampaignA SURVEY OF METRO VANCOUVER RESIDENTS

Presented to Metro Vancouver

February 2016

ATTACHMENT 2

ATTACHMENT 2

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ahilkewi

Text Box

2

Table of Contents

Introduction 03

Sampling 04

Observations 05

Executive Summary 06

Research Findings 09

Waste Bin Availability and Usage 10

What Goes Into Our Food Scraps Bin? 15

Waste Disposal 18

Overall Food Scraps Advertising 37

Metro Vancouver Food Scraps Advertising 44

Impact of advertising 50

Demographic Profile 55

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3

Overview

Metro Vancouver is a federation of 21 municipalities, one electoral area, and one treaty first nation. Metro Vancouver originally launched a campaign in October and November 2014 for their Food Scraps Recycling Program. The goal of this program is to encourage Metro Vancouver residents to separate food waste from regular garbage. In subsequent years, Metro Vancouver launched follow-up campaigns during the same period, updating the original ads by targeting specific organics residents were still disposing of incorrectly.

With a goal of evaluating public behaviour, attitudes, and advertising effectiveness, Metro Vancouver requested primary quantitative research. Specifically, the research answers the following business questions:

• What recycling bins do residents have access to and use?• What are residents’ attitudes toward recycling food

scraps?• Are residents aware of the food scraps recycling

advertising campaign?• What is the impact of the campaign?

Introduction

Methodology

Surveys 1,524 adult residents.Field dates: December 5 to 28, 2016.Population: The table on the following slide displays

the areas sampled for this study. Methodology: Online.Weighting: The final data were weighted to match

age and gender characteristics and regional distribution of Metro Vancouver residents.

Languages: Surveys were conducted in English.Margin of error: The total sample is representative of

1,000 Metro Vancouver residents. A probability sample of 1,000 carries a margin of error +/-3.1 percentage points 95% of the time.

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4

The table below displays the areas sampled for this study.

Sampling

Areas Sampled Sample size Margin of error

Central: Vancouver, Burnaby, New Westminster, Electoral Area A 420 +/- 4.8

North West: West Vancouver, City of North Vancouver, District of North Vancouver,Lions Bay, Bowen Island

190 +/- 7.1

North East: Anmore, Belcarra, Coquitlam, Maple Ridge, Port Moody, Port Coquitlam, Pitt Meadows

300 +/- 5.7

South West: Delta (includes Ladner and Tsawwassen), Richmond, Tsawwassen First Nation 306 +/- 5.7

South East: Township of Langley, City of Langley, Surrey, White Rock 308 +/- 5.7

Total1,524

Equates to 1,000n/a

+/- 3.1

A note on weighting: At the request of the client, several regions were oversampled to allow reasonable separate analysis of these regions. After weighting of oversampled areas the total sample is representative of a random sample of 1,000 Metro Vancouver residents.

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5

ObservationsMetro Vancouver’s food scraps advertising campaign has reached approximately one-quarter of Metro Vancouver residents. The campaign, which primarily utilized transit shelters, billboards, and online sources was most successful among residents under 35 years of age. Regionally, recall of the campaign is highest within the Central, North East, and North West regions.

Awareness of Metro Vancouver’s campaign is strengthened by consistent exposure and a similar campaign in Richmond. Awareness of Metro Vancouver’s campaign has only decreased marginally, despite a significant decrease in budget. This is partially due to the use of a recognizable style of food scraps characters for each of the three campaigns. In addition, a grease campaign launch in November in Richmond, also by Metro Vancouver, generated high awareness and likely contributed to the increased awareness within the South West region.

Bins designated for food scraps are available to the vast majority of households. In the recent past, an absence of food scraps bins was a key barrier to their use. Since late 2015 residential food scraps bins are available in the vast majority of households and usage has begun stabilizing. Use of food scraps bins to dispose of most types of organic waste covered in this survey has remained relatively consistent with the findings from the past year.

Behaviour has changed among residents who recall the the campaign. Metro Vancouver’s advertising campaign can still influence behaviour. Residents aware of the campaign are directionally more likely than those who are not to dispose the types of waste covered in the survey in the food scraps bin. This is most notable for wooden chopsticks, which was featured in Metro Vancouver’s advertising campaign. Moreover, a substantial proportion of residents who saw the advertising are now “more likely” to dispose of those items into food scraps bins.

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6

Executive Summary

Waste bin availability and usageDoes our residence have designated bins?According to Metro Vancouver residents (“residents”), nearly all (90% to 97%) have designated bins for garbage, mixed paper and newsprint at their residences. Other commonly available bins include those for food scraps (88%), plastics and metals (84%), glass (77%), returnable beverage containers (69%), and yard waste(69%).

Availability of the different recycling bins has remained relatively consistent over the past year.

Which bins do we use?Closely reflecting their availability, virtually all (97%) residents use their garbage bin, closely followed by mixed paper (94%) and newsprint (85%) bins. A majority of residents use bins designated for plastics and metals (82%), food scraps (80%), glass (76%) and returnable beverage containers (63%). Six-in-ten (61%) use containers for yard waste.

Where do we dispose of our waste?What do we put in our food scraps bin?Overall, eight-in-ten (80%) residents typically use their food scraps bin for one or more types of waste. The largest proportions of residents (66% to 71%) use the food scraps bin to dispose of fruits and vegetables, meat, plate scrapings or animal and fish bones. Other items commonly disposed into food scraps bins include dairy products (58%), shells from shellfish (55%), and food soiled paper(52%). A large minority (44%) dispose of fats, oils, and grease in the food scraps bin, an increase of six percentage points from 2015. Nearly three-in-ten (28%) dispose wooden chopsticks into the food scraps bin.

In all cases residents who have seen or heard of Metro Vancouver’s most recent advertising campaign are directionally more likely to dispose of these types of waste in the food scraps bin than those who have not seen or heard the advertising, most notably wooden chopsticks (39% aware versus 25% unaware).

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7

Executive Summary cont’d

Where do we dispose different types of waste?Residents typically dispose the following types of waste in different ways:Animal and fish bones: food scraps bin (66%); garbage (23%).Dairy products: food scraps (58%); garbage (19%); drain (15%).Fat, grease in oil: food scraps bin (44%); garbage (26%); drain (19%).Food soiled paper: food scraps bin (54%); garbage (30%).Fruits and vegetables: food scraps bin (72%); garbage (15%); compost (8%).Meat: food scraps bin (67%); garbage (23%).Plate scrapings: food scraps bin (66%); garbage (20%); drain (8%).Shells from shellfish: food scraps bin (56%); garbage (22%).Wooden chopsticks: Garbage (36%); food scraps bin (28%).

Food Scraps Program AdvertisingHave we seen or heard any advertising about food scraps?Just over two-in-ten (22%) residents recall seeing or hearing advertising about food scraps in the past two months, a decrease of seven percentage points from the previous campaign period in 2015.

What was the advertisement’s message?Among residents aware of food scraps advertising, the largest proportion (39%) recalls the message to dispose waste properly (food scraps go into the food scraps bin). Another aspect two-in-ten (21%) residents recall related to Metro Vancouver’s food scraps recycling program are the talking or animated food with the message “I am not garbage”. For others, recall is not as strong and they mention they saw ads in various media or, more specifically “an ad seen on transit” (8%).

One-in-ten (11%) residents who saw or heard advertising recall green bin or recycling instructions. Seventeen percent (17%) do not recall the advertisement’s message.

Who sponsored the advertising?One-third (32%) residents who saw the advertising cite a municipality as the sponsor. Thirteen percent (13%) correctly identified Metro Vancouver or Greater Vancouver . This equates to three percent (3%) of all Metro Vancouver residents.

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8

Executive Summary cont’d

Have we seen or heard any advertising with these images?One-quarter (24%) of residents recall seeing or hearing, in the past two months, advertising with images similar to what they were shown. Women are more likely than are men to have seen or heard the advertising (27% versus 20%). Awareness decreases with age:

• 18 to 34 (36%)• 35 to 44 (30%)• 45 to 64 (17%)• 65 and older (10%)

Awareness is highest in the Central and North East regions:

• Central (27%)• North East (27%)• South West (25%)• North West (21%)• South East (18%)

The South West is the only region to see an increase in advertising awareness since the last campaign in 2015. This may largely be due to a separate Metro Vancouver campaign targeting Richmond residents on the topic of grease disposal.

Where did we see or hear this advertising?Among residents who recall food scraps advertising, the largest proportions (42% each) recall seeing them at bus shelters, closely followed by SkyTrain stations (21%), and municipal buildings(10%).

When prompted with a list of advertising media, six-in-ten (60%) recall seeing advertising at bus shelters and just over one-half (53%) at SkyTrain stations. The other most common media include billboards (36%), online banners ads (27%), municipal buildings(26%), and grocery stores (23%). Two-in-ten (18% to 19%) recall seeing ads on Facebook or the movie theatre.

Residents’ ages 18 to 34 years are most likely to recall hearing or seeing ads at bus shelters than older residents:

Bus Shelters

• 18 to 34 (73% aware)• 35 to 44 (53%)• 45 to 64 (53%)• 65 and older (33%)

Impact of advertisementAmong residents who recall food scraps advertising, a significant proportion feels they are more likely to use the food scraps bin to dispose of chopsticks (62%) or small amounts of grease (58%). These findings are relatively consistent among the subgroups of interest.

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9

Research Findings

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10

Waste Bin Availability and Usage

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A1. Even if you do not use them, does your residence have recycling bins designated for these materials?

Base: Total.

11

97%

96%

90%

88%

84%

77%

69%

69%

97%

95%

93%

87%

84%

76%

71%

69%

96%

95%

94%

57%

84%

77%

67%

58%

Garbage

Mixed paper

Newsprint

Food scraps

Plastics and metals

Glass

Returnable beverage containers

Yard waste

2016

2015

2014

Does our residence have designated bins for these materials?

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12

Central North East North West South East South West Total

Garbage 98% 95% 95% 95% 98% 97%

Mixed paper 97% 93% 99% 92% 99% 96%

Newsprint 89% 91% 90% 88% 94% 90%

Food scraps 88% 84% 86% 89% 92% 88%

Plastics and metals 85% 85% 84% 82% 87% 84%

Glass 83% 78% 90% 59% 86% 77%


71% 64% 69% 64% 79% 69%

Yard waste 63% 67% 64% 76% 78% 69%

Does our residence have designated bins for these materials?

A1. Even if you do not use them, does your residence have recycling bins designated for these materials?

Base: Total.

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B1. Which of these bins at your residence does your household use?

Base: Total.

13

97%

94%

85%

82%

80%

76%

63%

61%

97%

94%

88%

82%

79%

75%

67%

63%

96%

94%

92%

83%

53%

76%

64%

53%

Garbage

Mixed paper

Newsprint

Plastics and metals

Food scraps

Glass


Yard waste

2016

2015

2014

Which recycling bins do we use?

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14


Garbage 98% 95% 95% 95% 98% 97%

Mixed paper 95% 92% 96% 91% 97% 94%

Newsprint 81% 89% 90% 84% 94% 85%

Plastics and metals 82% 85% 81% 78% 85% 82%

Food scraps 79% 79% 76% 82% 86% 80%

Glass 80% 75% 87% 61% 87% 76%


63% 58% 63% 60% 74% 63%

Yard waste 52% 60% 55% 72% 70% 61%

Which recycling bins do we use?

B1. Which of these bins at your residence does your household use?

Base: Total.

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15

What Goes Into Our Food Scraps Bin?

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B2. Where do you typically dispose the following types of waste?

Base: Total.

16

Which items do we typically dispose in the food scraps bin? ALL RESIDENTS

80%

72%

67%

66%

66%

55%

58%

54%

44%

28%

79%

68%

66%

66%

65%

57%

56%

52%

38%

48%

41%

40%

39%

40%

33%

31%

21%

Total food scraps bin usage (net)

Fruits/vegetables

Meat

Plate scrapings

Animal/fish bones

Shells from shellfish

Dairy products

Food soiled paper

Small amounts of fat, oil, andgrease

Wooden chopsticks

2016

2015

2014

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B2. Where do you typically dispose the following types of waste?

Base: Have food scraps bin in residence.

17

Which items do we typically dispose in the food scraps bin? HAVE FOOD SCRAPS BIN

80%

74%

74%

73%

62%

64%

61%

49%

32%

77%

73%

73%

72%

64%

62%

42%

67%

66%

66%

66%

56%

34%

Fruits/vegetables

Meat

Plate scrapings

Animal/fish bones

Shells from shellfish

Dairy products

Food soiled paper

Small amounts of fat, oil, andgrease

Wooden chopsticks

2016

2015

2014

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18

Waste Disposal

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B2a. Where do you typically dispose the following types of waste?

Base: Total.

19

Where do we dispose animal/fish bones?

66%

23%

3%

<1%

<1%

7%

65%

26%

3%

1%

<1%

4%

40%

51%

2%

1%

3%

2%

Food scraps bin (yard waste bin,Green Bin)

Garbage

Backyard/worm composter

Kitchen sink, drain, garburator

Other

Don't use/don't know

2016

2015

2014

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20

Central North East North West South East South

West Total

Food scraps bin 62% 66% 64% 69% 74% 66%

Garbage 25% 27% 24% 20% 20% 23%

Backyard/worm composter 3% 4% 2% 4% 3% 3%

Mixed paper recycling 0% 0% 0% <1% <1% <1%

Kitchen sink, drain, garburator <1% <1% 0% <1% 0% <1%

Other <1% 0% 0% 0% 0% <1%

Don't use/don't know 9% 4% 10% 7% 2% 7%

Where do we dispose animal/fish bones?


Base: Total.

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Base: Total.

21

Where do we dispose food soiled paper?

54%

30%

9%

5%

0%

3%


Garbage

Mixed paper recycling


Other


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Base: Total.

22

Where do we dispose food soiled paper?


West Total

Food scraps bin (yard waste bin, Green Bin, Blue Bin, Dumpster)

51% 52% 48% 60% 60% 54%

Garbage 34% 31% 32% 27% 25% 30%

Mixed paper recycling 10% 8% 11% 7% 8% 9%


Other <1% 0% 0% 0% <1% <1%


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Base: Total.

23

Where do we dispose shells from shellfish (clams, mussels, shrimp, etc.)?

56%

22%

3%

0%

<1%

18%

57%

26%

3%

1%

<1%

12%


Garbage



Other


2016

2015

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24

Where do we dispose shells from shellfish (clams, mussels, shrimp, etc.)?


West Total


52% 56% 57% 56% 66% 55%

Garbage 26% 22% 20% 19% 18% 22%


Mixed paper recycling 1% <1% 0% 1% <1% 1%

Garburator <1% 0% 0% 1% <1% <1%

Don't use/don't know 18% 18% 19% 21% 11% 18% B2a. Where do you typically dispose the following types of waste?

Base: Total.

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Base: Total.

25

Where do we dispose wooden chopsticks?

36%

28%

7%

3%

<1%

25%

Garbage


Mixed paper recycling


Other


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Base: Total.

26

Where do we dispose wooden chopsticks?


West Total

Garbage 40% 29% 36% 31% 39% 36%


28% 30% 23% 29% 29% 28%

Mixed paper recycling 7% 7% 7% 7% 5% 7%


Other 1% 1% 0% 0% 0% <1%

Don't know/don't use 21% 28% 31% 29% 24% 25%

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B2b. Where do you typically dispose the following types of waste?

Base: Total.

27

Where do we dispose dairy (e.g. yogurt and cheese)?

58%

19%

15%

2%

1%

1%

3%

56%

21%

15%

2%

0%

3%

3%

33%

41%

12%

3%

6%

2%

0


Garbage



Other

Don't use

Don't know

2016

2015

2014

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28


West Total

Food scraps bin (yard waste bin, Green Bin, Dumpster)

53% 54% 56% 64% 64% 58%

Garbage 22% 22% 18% 17% 16% 19%

Kitchen sink, drain, garburator, toilet 18% 16% 14% 13% 13% 15%


Other 1% 2% <1% 1% 1% 1%


Where do we dispose dairy (e.g. yogurt and cheese)?


Base: Total.

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Base: Total.

29

Where do we dispose fruits and vegetables?

72%

15%

8%

4%

0%

1%

68%

13%

11%

5%

0%

1%

41%

37%

10%

9%

1%

1%


Garbage



Other


2016

2015

2014

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30


West Total

Food scraps bin (yard waste bin, Green Bin, Dumpster)

70% 66% 65% 76% 78% 72%

Garbage 16% 15% 12% 14% 11% 15%



Other <1% <1% 0% <1% <1% <1%


Where do we dispose fruits and vegetables?


Base: Total.

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Base: Total.

31

Where do we dispose meat?

67%

23%

3%

2%

1%

5%

66%

24%

3%

3%

1%

5%

40%

47%

3%

2%

3%

2%


Garbage



Other


2016

2015

2014

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32


West Total

Food scraps bin 65% 66% 62% 69% 75% 67%

Garbage 26% 25% 20% 19% 17% 23%



Other 0% 1% <1% 1% 1% <1%


Where do we dispose meat?


Base: Total.

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Base: Total.

33

Where do we dispose plate scrapings?

66%

20%

8%

3%

<1%

2%

66%

21%

7%

4%

<1%

1%

39%

41%

11%

3%

4%

2%


Garbage



Other

Don't know

2016

2015

2014

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34

Where do we dispose plate scrapings?


West Total

Food scraps bin 64% 64% 62% 71% 69% 66%

Garbage 23% 20% 18% 18% 19% 20%



Other 0% 1% <1% <1% <1% <1%

Don't use/don't know 1% 2% 5% 2% 2% 2%B2b. Where do you typically dispose the following types of waste?

Base: Total.

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Base: Total.

35

Where do we dispose fat, grease, and oils?

44%

26%

19%

3%

1%

8%

38%

31%

18%

2%

1%

10%

21%

48%

16%

1%

5%

8%


Garbage



Other


2016

2015

2014

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36


West Total

Food scraps bin 38% 40% 46% 51% 49% 44%

Garbage 28% 29% 25% 22% 27% 26%



Other 1% 2% <1% <1% 2% 1%


Where do we dispose of small amounts of fats, grease, and oils?


Base: Total.

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37

Overall Food Scraps Advertising

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Have we seen or heard any advertising about food scraps?

C1. In the past two months have you seen or heard any advertising about food scraps?

Base: Total.

38

22%

29%

32%

Yes, 2016

Yes, 2015

Yes, 2014

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39

Have we seen or heard any advertising about food scraps?

22%

28%

24%

23%

23%

17%

Overallawareness

South West

North West

Central

North East

South East

C1. In the past two months have you seen or heard any advertising about food scraps?

Base: Total.

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C2. Please describe the advertisement you saw or heard. What was the advertisement’s message? Please be specific.

Base: Aware of advertising.

40

What was the advertisement’s message?

39%

21%

19%

11%

8%

7%

17%

Proper waste disposal (food scraps go intothe food scraps bin)

Talking/animated food (I am not a garbage)

Ad seen in other media

Information about recycling

Ad seen on transit

Others

Don't know

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41

What was the advertisement about?


West Total

Proper waste disposal (food scraps go into the food scraps bin)

40% 42% 22% 35% 45% 39%

Talking/animated food (I am not a garbage) 18% 18% 32% 34% 11% 21%

Ad seen in other media 26% 20% 23% 11% 8% 19%

Information about recycling 13% 13% 7% 6% 12% 11%

Ad seen on transit 12% 7% 5% 4% 2% 8%

Others 6% 10% 2% 6% 9% 7%

Don't know 10% 11% 32% 24% 21% 17%C2. Please describe the advertisement you saw or heard. What was the advertisement’s message? Please be specific.

Base: Those aware of advertising.

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C3. To the best of your knowledge, who or what organization sponsored this advertising?


42

Who sponsored the advertisement?

32%

13%

22%

33%

37%

12%

18%

34%

37%

13%

9%

41%

City/municipality

Metro Vancouver

Other

Don't know

2016

2015

2014

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43

Who sponsored the advertisement?


West Total

City/municipality 41% 31% 20% 23% 24% 32%

Metro Vancouver/GVRD/Greater Vancouver

12% 13% 24% 16% 8% 13%

Other 19% 30% 24% 23% 19% 22%

Don't Know 28% 26% 31% 38% 49% 33%

C3. To the best of your knowledge, who or what organization sponsored this advertising?

Base: Those aware of advertising.

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44

Metro Vancouver Food Scraps Advertising

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Have we seen or heard any advertising with these messages and characters?

C4. In the past two months, do you recall seeing or hearing advertising with these messages and types of characters?

Base: Total.

45

24%

28%

31%

Yes, 2016

Yes, 2015

Yes, 2014

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46

Have we seen or heard any advertising with these messages and characters?

24%

27%

27%

25%

21%

18%

28%

38%

27%

18%

19%

20%

Overallawareness

Central

North East

South West

North West

South East

2016

2015

C4. In the past two months, do you recall seeing or hearing advertising with these messages and types of characters?

Base: Total.

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C5. Where did you see or hear this advertising?

C6. Did you see this advertising in the following locations or media?

Base: Those who answered.

47

Where did we see or hear this advertising? TOTAL AIDED AND UNAIDED

42%

21%

7%

8%

10%

60%

53%

36%

27%

26%

23%

19%

18%

8%

Bus shelter or stop

Skytrain stations

Billboards

Online banner ads

Municipal buildings ( e.g.libraries, city hall)

Grocery stores

Facebook

Movie theatre

Instagram

Total unaided Total aided

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48

Where did we see or hear this advertising? TOTAL AIDED

60%

53%

36%

27%

26%

23%

19%

18%

8%

57%

57%

24%

11%

51%

45%

8%

8%

Bus shelter or stop

Skytrain stations

Billboards

Online banner ads

Municipal buildings ( e.g.libraries, city hall)

Grocery stores

Facebook

Movie theatre

Instagram

2016

2015

2014

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49


West Total

Bus shelters 66% 58% 50% 62% 44% 60%

SkyTrain stations 59% 44% 49% 48% 50% 53%

Billboards 39% 34% 37% 34% 36% 36%

Online banner ads 26% 30% 27% 26% 30% 27%

Municipal buildings (e.g., libraries, city hall) 22% 39% 26% 26% 25% 26%

Grocery stores 24% 18% 6% 22% 33% 23%

Facebook 19% 17% 19% 13% 29% 19%

Movie theatre 15% 22% 17% 15% 28% 18%

Instagram 7% 6% 14% 2% 19% 8%

Where did we see or hear this advertising? TOTAL AIDED



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50

Impact of Advertisement

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D1. As a result of this advertising, are you now more likely or less likely to dispose of the following in a food scraps bin?


51

Are we more likely to use the food scraps bin for chopsticks?

62%

28%

5%

4%

More likely

About as likely

Less likely

Don’t know

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52


West Total

More likely 59% 61% 70% 68% 62% 62%

About as likely 30% 35% 17% 21% 30% 28%

Less likely 7% 5% 8% 3% 4% 5%

Don't know 5% 0% 5% 7% 4% 4%

Are we more likely to use the food scraps bin for chopsticks?



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53

Are we more likely to use the food scraps bin for small amounts of grease?

58%

34%

5%

3%

More likely

About as likely

Less likely

Don’t know

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54


More likely 58% 57% 56% 63% 55% 58%

About as likely 31% 37% 40% 30% 40% 34%

Less likely 7% 3% 4% 2% 4% 5%

Don't know 3% 3% 0% 5% 1% 3%

Are we more likely to use the food scraps bin for small amounts of grease?



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55

Demographic Profile

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Z1. Approximately how long ago did you start using a food scraps bin (Green Bin) regularly?

Base: Those who use Green Bin.

56

When did we start using our Green Bin?

5%

26%

44%

10%

15%

10%

36%

38%

0%

16%

Within the past two months

Within the past year

Within the past five years

More than five years ago

Don’t know

2016

2015

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57


Within the past two months 6% 6% 4% 4% 5% 5%

Within the past year 30% 20% 34% 22% 23% 26%

Within the past five years 39% 43% 36% 51% 51% 44%

More than five years ago 9% 15% 9% 10% 11% 10%

Don’t know 16% 17% 18% 14% 11% 15%

When did we start using our Green Bin?

Z1. Approximately how long ago did you start using a food scraps bin (Green Bin) regularly?

Base: Those who use Green Bin.

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Demographic profile of:

The total sample (overall

Have food scraps bin

Use food scraps bin

Aware of Metro Vancouver advertising

58

Demographic profile

Demographics OverallHave food scraps bin

Use foodscraps bin

Aware of Metro Van advertising

Gender

Male 48% 48% 47% ▼41%

Female 52% 51% 52% ▲58%

Other 1% <1% 1% 1%

Age

18-34 29% 28% 28% ▲44%

35-44 18% 18% 19% ▲23%

45-64 36% 37% 37% ▼26%

65+ 17% 17% 17% ▼7%

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Demographic profile of:

The total sample (overall)

Have food scraps bin

Use food scraps bin

Aware of Metro Vancouver advertising

59

Demographic profile cont’d

Demographics OverallHave food scraps bin

Use foodscraps bin

Aware of Metro Van advertising

Type of home

Detached house 43% 43% 45% ▼38%

Apartment/Condo 38% 38% 36% ▲44%

Townhouse 14% 15% 16% 15%

Other 5% 4% 4% 4%

Region

North East 13% 12% 13% 15%

North West 8% 8% 7% 7%

South East 26% 26% 26% ▼19%

South West 13% 13% 13% 13%

Central 41% 41% 40% ▲46%

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Justason Market Intelligence Inc. | Vancouver Focus®Barb Justason [email protected] JustasonMI.com 1156 Hornby Street, Vancouver, B.C. Canada V6Z1V8 +1 604 638 1121

metro vancouver

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ATTACHMENT 3

FOOD SCRAPS RECYCLING CAMPAIGN, SAMPLE SOCIAL MEDIA ENGAGEMENT One of our goals with the 2016 campaign was to engage with residents on social media. This was an opportunity to answer their questions and address misconceptions. The high level of engagement we received on Facebook was a highlight of the 2016 campaign.

You can see that the post below earned 189 reactions, from love to anger, and 43 comments, which is very high compared to other Metro Vancouver campaigns.

Working with Solid Waste, some of the questions we responded to during the campaign included:

Why are animal products allowed in green bin but not advised for home garden composting?

Can I recycle butcher’s wrap?

What's the deal with garburators? Do they have a negative or neutral impact on our pipe systems?

Why don’t residents see any enforcement of the ban?

How much is a small amount of grease?

Questions about recycling processes and where to get resources for different municipalities

We also actively moderated the comments, as per Metro Vancouver’s moderation policy, to ensure the discussion was on-topic and civil.

The high level of interest from residents shows that they are keen to learn about organics disposal. It indicates that using the green bin, and the services that Metro Vancouver provides, has become part of their everyday lives.

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5.3

To: Zero Waste Committee From: Larina Lopez, Corporate Communications Division Manager, External Relations Date: February 17, 2017 Meeting Date: March 9, 2017 Subject: Create Memories, Not Garbage: 2016 Campaign Results

RECOMMENDATION That the GVS&DD receive for information the report dated February 17, 2017, titled “Create Memories, Not Garbage Campaign: 2016 Campaign Results”.

PURPOSE To update the Committee on the results of the 2016 regional Christmas behavior change campaign in support of the Integrated Solid Waste and Resource Management Plan. BACKGROUND The “Create Memories, Not Garbage” campaign message builds on the objectives established in the Integrated Solid Waste Management Plan, in partnership with member municipalities. 2016 marked the ninth year that Metro Vancouver executed a Christmas season waste reduction campaign, and the sixth year of the “Create Memories, Not Garbage” campaign. This report provides an update on the results of the 2016 “Create Memories, Not Garbage” campaign as identified in the 2017 Zero Waste Work Plan. CREATE MEMORIES, NOT GARBAGE: 2016 CAMPAIGN RESULTS Campaign Awareness Recall and awareness results from 2015 post-awareness surveys suggested that the “Create Memories, Not Garbage” campaign had plateaued, and a refresh of the campaign was needed to ensure the waste reduction message could resonate more strongly, especially in an ever-increasing competitive marketplace. New to the 2016 campaign were:

Bold and eye-catching holiday colours,

Personal stories of memorable Christmas gifts told by real Metro Vancouver employees, and

A dedicated campaign website populated with tips to reduce waste. The campaign was in market from Monday, November 14, 2016 to Sunday, January 1, 2017 with all media promotional elements encouraging residents to visit the campaign website for ideas to celebrate the holiday season with less waste. The campaign objectives were to:

• Raise awareness of the amount of waste produced over the holiday season, • Offer practical tips and ideas to make it easy to celebrate sustainably, and • Honour the holiday spirit by recognizing that the memories we make with our loved ones are

the best gifts of all.

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Create Memories, Not Garbage: 2016 Campaign Results Zero Waste Committee Meeting Date: March 9, 2017

Page 2 of 5

Creative Direction / Messaging A dedicated website acted as the campaign hub (www.creatememoriesnotgarbage.ca). The landing page exclusively featured Metro Vancouver employees sharing their “Best Gift Ever.” This served as a prompt to get visitors thinking about the ways that they create memories, not garbage during the holidays. There were 11 employees featured and they rotated whenever the page was refreshed so that a new story was featured with every visit. Navigating further through the website offered waste reduction tips and ideas in a variety of areas, including:

Gifts: replacing short-lived items with long-lasting or experiential gifts,

Wrap: replacing traditional wrap with ideas like tea towels or flower pots or recycled products like the picture page of an expired wall calendar,

Décor: offering suggestions for natural and sustainable décor items, and

Food items: encouraging residents to host gatherings with friends and family without producing food waste by offering leftovers as gifts, and planning meals for any remaining items.

And since research from prior years indicated that residents like to have something to put under the tree, the site included customizable gift cards that Metro Vancouver residents could personalize, print and put their gift – even an experiential one – under the tree. In total the campaign offered Metro Vancouver residents:

• 43 gift ideas, • 14 wrapping alternatives, • 8 tips for sustainable hosting and decorating, and • 4 different customizable gift cards.

Media Strategy The campaign’s media strategy included digital, outdoor and television placements.

• Digital/social media: including YouTube pre-roll ads, promoted Facebook & Twitter display, and Google banners.

• Transit: including bus shelters in strategic locations near shopping centres and major intersections in each member municipality, at SkyTrain and Canada Line stations as platform posters and wall graphics, and at the SeaBus terminals.

• Television: including strong daytime television and news placements on CTV, CBC, KVOS and Joy-TV to build broad awareness across the region, and on specialized ethnic programming on OMNI to reach targeted segments of Metro Vancouver’s multicultural community.

• Earned media: coverage in print, online and on the radio. With outdoor, television and social media placements reaching mass audiences across the region, targeted banner ads reached Metro Vancouver residents who were shopping on-line for sustainable gifts and /or holiday gift ideas. Engagement of Metro Vancouver Members Members engaged with the campaign in several ways:

• Social Media: members shared Metro Vancouver’s posts or posted the campaign creative on their own channels using content and images provided before the campaign launched.

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Page 3 of 5

• Building Decals: eleven member municipalities featured a campaign window decal on a

facility of their choosing. • Outdoor Placements: some member municipalities found additional ways to profile the

campaign in their facilities including in transit shelters, on digital billboards, in their community centres and on Ecomedia bins at major intersections in the community.

• Posters and Other Creative Assets: used throughout the region by member municipalities in their own communications and digital media, as well as in their facilities with customized posters.

The campaign was also used outside of the region by communities looking to promote the message about holiday waste reduction, including: Squamish-Lillooet; District of Mission; Powell River Regional District; Regional District of Central Okanagan; Dufferin County, Ontario; and Three Forks, Montana, USA. Evaluation In order for the new creative and direction of this year’s campaign to gain traction, the post-campaign awareness survey is being deferred until 2018. However, a brief qualitative survey across key member municipality stakeholder groups in communications and solid waste was conducted to assess overall effectiveness and identify opportunities to further refine the approach in future years. Overall responses to the campaign were positive with many members commenting that they used the collateral on their digital and social channels to engage with residents, and as a tool to promote the purchase of classes and passes to recreation centres. Members confirmed that feedback in their communities was positive, and noted that residents enjoyed the gift ideas and were proud to see that “the movement is growing.” In addition, the digital and social media placements give us good insight into the awareness and engagement of Metro Vancouver residents.

Digital / Social Media The digital component of the campaign focused on raising awareness and driving traffic to the dedicated website. Social videos and posts on Facebook delivered 20,089 total clicks through to the site and generated 36,652 engagements (likes, shares and comments). Twitter posts delivered 1,715 clicks to the campaign site and generated 1,801 engagements (likes, re-tweets, comments). Google banners were displayed based on search terms like “gift ideas, green gifts” and more. Using these banners generated 3,126 clicks to the campaign website.

In addition to these strong results, campaign videos on YouTube showing Metro Vancouver employees sharing their best gift ever were very effective at capturing the attention of Metro Vancouver residents. Not only did the videos garner 181,949 views overall, they achieved a view through rate of 25.41 percent. So more than a quarter of those watching the videos watched them through to the end. This is especially impressive because the videos are between 33 and 40 seconds long.

The social media conversation was monitored throughout the campaign, and noted only positive engagement from residents on Metro Vancouver channels. Many responses commented on the quality of the creative and the value of the gift ideas that we shared.

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Page 4 of 5

The campaign also made headlines in a number of print and online media sources both within and outside of our region. It was also profiled during two local radio interviews; one with the CBC and one with Roundhouse Radio.

Plans for 2017 Regional Campaign Looking ahead to future years of a holiday waste reduction campaign, there are elements that will continue to be central to its success, most importantly, engagement with members. Member support in sharing the campaign with residents through their facilities and owned media channels leverages the message very effectively. Opportunities to improve the campaign are also being explored, including:

Continuing to refresh the look and feel of the outdoor advertising to align more closely with the art direction for the tips,

Encouraging posters instead of decals at municipal facilities to ensure a more sustainable option, and

Finding enhanced ways for residents to engage in the website to share their own tips and ideas for sustainable holiday celebrations.

ALTERNATIVES This is an information report. No alternatives are presented. FINANCIAL IMPLICATIONS The budget for the 2016 “Create Memories, Not Garbage” campaign was $200,000 – supported under the Zero Waste Communications Program of the 2016 General Government budget. This represents a 20% reduction from the 2015 campaign. The budget for the 2017 campaign is $175,000. These costs are included in the Zero Waste Communications Program of the 2017 General Government budget. SUMMARY / CONCLUSION In support of Metro Vancouver’s waste reduction targets outlined in the Integrated Solid Waste and Management and Resource Management Plan, the 2016 regional Christmas Campaign, “Create Memories, Not Garbage” focused on reducing waste during the holiday season. Now in its sixth year, the creative was refreshed and adapted based on a recent campaign assessment to give it a bold new look and respond to residents’ desire for practical tips and ideas. The campaign website was a resource for residents to celebrate the season with less waste – featuring gift, décor and wrapping tips, as well as customizable gift cards. With the website at its hub, the campaign had a substantial presence throughout the region via mass and targeted tactics, both on and offline. Through media and promotion, more than 16,182 unique visitors were attracted to the website during the campaign period with a peak of 1,018 visitors on December 18, 2016. Member and stakeholder feedback collected using a qualitative online survey was positive with most respondents indicating that they were able to use the materials to raise awareness among residents in their communities about waste reduction. Members confirmed that feedback on the campaign was positive, and noted that residents enjoyed the gift ideas and were proud to see that “the movement is growing.” Overall, the campaign performed strongly with

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Page 5 of 5

strategic outdoor placements, television spots that were produced in-house, and strong click throughs of the digital ads, and high engagement on social media ads. Plans for 2017 will continue to include strong member engagement, and ensuring alignment with the website tips and creative used in media promotions across the region. Attachments 1. Example of landing page with employee(s) featured and of gift ideas page 2. Example of sustainable wrapping tips page, hosting and decorative ideas page Reference 1. Christmas Campaign – Posters and Artwork 20754008

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http://www.metrovancouver.org/services/solid-waste/recycling-signage-campaigns/campaign-posters-artwork/Pages/default.aspx

Landing Page – Samples

Gift Ideas Page

ATTACHMENT 1

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Sustainable Wrapping Tips

Hosting and Decorating Tips

ATTACHMENT 2

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5.4

To: Zero Waste Committee From: Allen Jensen, Assistant Project Engineer, Solid Waste Services Date: March 2, 2017 Meeting Date: March 9, 2017 Subject: Disposal Ban Surcharge Waiver Pilot Project for Residual Waste from Licensed

Brokering Facilities

RECOMMENDATION That the GVS&DD Board receive for information the report dated March 2, 2017, titled “Disposal Ban Surcharge Waiver Pilot Project for Residual Waste from Licensed Brokering Facilities”.

PURPOSE The purpose of this report is to advise the GVS&DD Board of a proposed pilot project to waive recyclable material disposal ban surcharges on contaminated recyclables in residual waste from licensed brokering facilities. BACKGROUND In December 2016, Metro Vancouver received a request from a licensed brokering facility operator for an exemption from disposal ban surcharges on the residual waste from its recycling facility. The Greater Vancouver Sewerage and Drainage District Tipping Fee and Solid Waste Disposal Regulation Bylaw No. 302, 2016 (2017 Tipping Fee Bylaw) sets tipping fees and solid waste regulations, including disposal bans and related surcharges. A key objective of the Disposal Ban Program is to divert recyclable materials from the garbage to recycling. Section 5.16 states that “Despite anything else in this Bylaw, in advance of any person transporting a single Load or multiple Loads to a Disposal Site, the Manager may, at his or her discretion, waive any Surcharge or Surcharges or a portion thereof for a specified period and for specified classes of persons.” This report describes a proposed pilot project for a disposal ban surcharge waiver on residual waste from licensed brokering facilities. DISPOSAL BAN SURCHARGE WAIVER PILOT PROJECT Brokering facilities receive, clean, sort, bale or package source separated recyclables for the purpose of recycling, and some are licensed by Metro Vancouver under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No. 181, 1996 (Bylaw 181). Licensed brokering facilities are required to have residual waste not exceeding 10% of incoming material. The rationale to consider a pilot project is based on the following factors:

Residual waste typically consists of contaminated recyclable materials and non-recyclable materials that should not have been placed in recycling containers in the first place. Surcharging these loads will not encourage additional recycling of these materials.

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Disposal Ban Surcharge Waiver Pilot Project for Residual Waste from Licensed Brokering Facilities Zero Waste Committee Meeting Date: March 9, 2017

Page 2 of 2

The allowable quantity of residual waste from licensed brokering facilities is already limited

under Bylaw 181, and waiving surcharges on residual waste is not expected to reduce recycling performance.

Rather than dispose of residual waste at Metro Vancouver facilities, some brokering facilities ship residual waste to out-of-region disposal facilities. This practice results in a loss of regional tipping fee revenues without any improvements in recycling performance. The proposed terms and conditions for the pilot project include the following:

Participants must hold a valid Metro Vancouver Brokering Facility Licence;

Disposal ban surcharges will only be waived for loads of residual waste that contain banned recyclable materials under Schedule “D” of the 2017 Tipping Fee Bylaw, such as contaminated mixed containers and paper products;

Surcharges will continue to apply for loads of residual waste that contain banned hazardous and operational impact materials and banned Product Stewardship materials such as electronics, electrical equipment, paints etc.;

The pilot project would last a minimum of 6 months. Metro Vancouver will notify interested parties of the pilot project and solicit feedback in advance of implementation. In the event the project is modified or cancelled based on feedback, the Board will be advised of the change. After a minimum of 6 months, the pilot project will be evaluated to ensure that it is implemented as intended and results align with Metro Vancouver’s goals to increase diversion of recyclable materials. Project results and feedback will be summarized and presented to the GVS&DD Board in fall 2017 and a surcharge waiver provision may be considered for inclusion in the 2018 Tipping Fee Bylaw. ALTERNATIVES This is an information report; therefore no alternatives are presented. FINANCIAL IMPLICATIONS If disposal ban surcharges are applied to brokering facilities’ residual waste, Metro Vancouver could lose tipping fee revenues with no increase in recycling performance from these facilities. SUMMARY / CONCLUSION This report identifies a proposed pilot project for a disposal ban surcharge waiver for residual waste from licensed brokering facilities. Stakeholder engagement is planned in advance of proceeding with the proposed pilot. The results of the pilot will be reported back to the GVS&DD Board following implementation of the pilot. 20669214

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To: Zero Waste Committee From: Paul Henderson, General Manager, Solid Waste Services Date: March 2, 2017 Meeting Date: March 9, 2017 Subject: Manager’s Report

RECOMMENDATION That the Zero Waste Committee receive for information the report dated March 2, 2017, titled “Manager’s Report”.

Update on North Shore Transfer Station Reconfiguration Reconfiguration of the North Shore Transfer Station is complete with the exception of the recycling depot. A roof has not yet been installed on one area of the depot, but should be complete by the end of March. The North Shore Transfer Station reconfiguration aims to improve on and off site traffic flow, minimize operations costs, and improve recycling facilities available to site users. Recycling services are funded by the three North Shore municipalities through the Tipping Fee Bylaw. The queuing lanes and consolidated recycling area are now located on the same side of the street as the transfer station. This eliminates about 600 vehicles a day crossing over Riverside Drive from the recycling facility to the transfer station. In addition, the design segregates public users from commercial and municipal users, where possible. Dedicated inbound and outbound lanes and automated scales for commercial/municipal vehicles have been created. New weigh scales have been installed for all customers. Update on Coquitlam Transfer Station Replacement Procurement In late 2016, Metro Vancouver issued a Request for Qualifications and received six responses for the detailed design and construction of the replacement Coquitlam Transfer Station. Of the six respondents, two proponents were short-listed to proceed to the Request for Proposals (RFP) phase of the procurement process. RFPs were sent to the short-listed proponents on January 9, 2017 and closed on February 21, 2017. The evaluation team is reviewing submissions with award of the detailed design and construction contract expected in March. Tipping Fee Waiver for Community Clean-up Projects The 2017 Tipping Fee Bylaw includes flexibility to waive tipping fees for loads of garbage from community clean-up projects delivered to Metro Vancouver disposal facilities. This spring, staff will begin approving applications from non-profit or volunteer groups for tipping fee waivers. Metro Vancouver recognizes the important work of these groups in helping keep our communities clean and protecting the environment.

5.5

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Manager’s Report Zero Waste Committee Meeting Date: March 9, 2017

Page 2 of 3

Assessment of Potential Economic and Environmental Impacts of Mattress Recycling Metro Vancouver commissioned a consultant to assess potential economic and environmental impacts of mattress recycling. The study will improve understanding of the impacts of mattress recycling and summarize the existing extended producer responsibility programs for mattresses in California, Connecticut and Rhode Island. The study will also enhance future dialogue with the Ministry of Environment on the benefits of adding mattresses to the Recycling Regulation. Study findings will be reported to the Zero Waste Committee in the second quarter of 2017. This item has been added to 2017 Zero Waste Committee Work Plan. Recycling Contingencies for Extraordinary Events Over the last several years, vulnerabilities in the recycling system were highlighted through extraordinary events, both on a local scale (e.g., temporary closure of New West Gypsum) and a global scale (e.g., bankruptcy of major transport company Hanjin Shipping). As included in the Committee’s 2017 Work Plan, Metro Vancouver contracted a consultant to identify and classify vulnerabilities in the regional recycling system. Key topics, such as organics management and demolition, construction and land clearing materials, were examined. The study concluded that efforts in local government operations, regulation, and advocacy (e.g., to expand the product categories included in extended producer responsibility programs, and to increase diversification of local recycling services) are appropriate strategies to mitigate vulnerabilities in the regional recycling system. Construction and Demolition (C&D) and Bottom Ash Recycling Feasibility Study Metro Vancouver will be issuing a request for qualifications (RFQ) for a feasibility study of Construction and Demolition (C&D) material and bottom ash recycling. Tools available to Metro Vancouver to encourage more C&D recycling may include regulatory framework updates, making land available for a private sector facility at the Coquitlam Landfill, tipping fee adjustments and sharing of best practices. While the diversion rate for the C&D sector is 74%, about 400,000 tonnes of C&D waste are disposed annually; this presents an important opportunity. Bottom ash is produced at Metro Vancouver’s Waste-to-Energy Facility and opportunities exist for beneficial reuse. For example, bottom ash could potentially be blended with C&D materials for recycling outside of a landfill environment. Study findings will be reported to the Zero Waste Committee in late 2017. BC Used Oil Management Association Program The BC Used Oil Management Association (BCUOMA) extended producer responsibility program collects lubricating oil, oil filters, oil containers, antifreeze and antifreeze containers for re-refining and recycling. Although the vast majority of materials are generated in commercial facilities, such as service stations and car dealerships, approximately 3% of the material collected is generated by consumers who service their own vehicles and discard used materials at depots. In Fall 2016, the BCUOMA requested feedback on proposed changes to its Return Collection Facility Program, which generally involves service stations, retailers and depots that serve the do-it-yourself consumer. Due to a prolonged period of low oil prices, some collection facilities were choosing to discontinue participation in the program. The suggested changes involve the following:

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Manager’s Report Zero Waste Committee Meeting Date: March 9, 2017

Page 3 of 3

Increase Financial Incentives: BCUOMA will increase rates paid to collection facilities for both oil ($0.10/litre) and antifreeze ($0.15/litre) to $0.30/litre.

Enhance Multi-Material Depot Collection: For collection facilities without a tank for ‘bulk’ collection, BCUOMA will provide a return incentive to multi-material depots of $0.25/litre to be paid for unopened containers collected in totes.

Other changes include improving round-up events for small communities, expanding the infrastructure grant program, distributing new communication materials and adding a new insurance fund.

The BCUOMA is expecting to revise its Stewardship Plan and release an updated version of the plan for consultation by early Fall, 2017. Staff will report to the Zero Waste Committee after the revised Stewardship Plan is made available. Attachment: Zero Waste Committee 2017 Work Plan dated March 2, 2017 20581632

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Zero Waste Committee 2017 Work Plan Report Date: March 2, 2017

Priorities

1st Quarter Status

Consultation on potential New Disposal Bans Complete

Review of Composting Best Practices In progress

Contingency Landfill - Update Complete

2016 Waste Composition Monitoring Program Complete

National Zero Waste Council – Update Complete

Metro Vancouver 2016 Zero Waste Conference - Results Complete

Coquitlam Transfer Station Replacement - Update Complete

Create Memories Not Garbage, and Food Scraps – 2016 Campaign Results Complete

North Shore Transfer Station Reconfiguration - Update Complete

2016 Disposal Ban Inspection Program Update Pending

Recycling Contingencies for Extraordinary Events Complete

2nd Quarter

New Transfer Station Operator Contractor - Update Pending

Surrey Small Vehicle Waste and Recycling Drop-Off Facility – Update Pending

Solid Waste Regulatory Bylaw No. 181 Review - Update Pending

Stakeholder Engagement for proper management and diversion of C&D material Pending

Abandoned Waste – Regional Promotion and Communication for 2017 Pending

Love Food Hate Waste - Update Pending

Waste-to-Energy Facility 2016 Financial Update Pending

Waste-to-Energy Environmental Monitoring and Reporting - Update Pending

Assessment of Potential Economic and Environmental Impacts of Mattress Recycling Pending

3rd Quarter

Organics Disposal Ban & Clean Wood Disposal Ban - Update Pending

2018 Tipping Fee Bylaw Revisions Pending

Options for new C&D Processing Capacity Pending

Waste Flow - Update and End of Year Projections Pending

Metro Vancouver 2017 Zero Waste Conference - Update Pending

Coquitlam Transfer Station Replacement - Update Pending

Update on implementation of the Coquitlam Landfill Closure Plan requirements following approval from the Ministry of Environment

Pending

Encouraging Recycling in Commercial/Institutional Sectors - Update Pending

Food Scraps Campaign 2017 - Update Pending

National Zero Waste Council - Update Pending

4th Quarter

MMBC Streetscape Pilot Report Pending

Annual Solid Waste & Recycling Report (for calendar 2016), and combined ISWRMP biennial progress and 5-year comprehensive performance review report

Pending

National Zero Waste Council - Update Pending

Metro Vancouver 2017 Zero Waste Conference - Update Pending

Create Memories Not Garbage 2017 Pending

Abandoned Waste – 2017 Regional Promotion and Communication - Update Pending

Evaluate Options for New Waste to Energy Capacity Pending

ATTACHMENT

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Legislative Office: East Annex, Parliament Buildings Victoria, B.C. VSV 1 X4 Phone: 250 356-1631 Fax: 250 387-9100

January 10, 2017

Jaye-Jay Berggren Sea to Sky Soils and Com posting Inc. P.O. Box 1010 Mount Currie, B.C. VON 2KO

JORDAN STURDY Member of the Legislative Assembly

West Vancouver- Sea-to-Sky

Sent by emai l: [email protected]

Dear Jaye-Jay

RE: LETTER OF SUPPORT FOR SEA TO SKY SOILS AND COMPOSTING INC.

Constituency Office: 6392 Bay Street

West Vancouver, B.C. V7W 2G9 Phone: 604 922-1 153

Fax: 604 922-1167 jordan.sturdy.mla@ leg.bc.ca

I understand you are looking to broaden t he area that Sea to Sky Soils and Com posting services and t hat you wou ld like North and West Vancouver to consider Pemberton as a disposal option for organic material.

As an organic fa rmer for more that twenty-five years, I understand t he importance of organic amendments for farming. Divert ing organic feedstocks co llected f rom t he North Vancouver Transfer Station t o a compost faci lity located at Rutherford Creek could provide the North Shore wit h additional disposal options. It could also provide a va luable source of nutrients to local Sea to Sky and Pemberton Va lley farms and businesses.

Readily available and affordable soil amendments are critica l to the success of organic farming in the region and currently there is a limited amount of compostable feedstock ava ilable. Compost produced from food waste and green waste diverted from West and North Vancouver cou ld increase the viabi lity of organic farming in the Sea to Sky Corridor and improve t he overall sust ainability of agriculture in t he region.

Jaye-Jay, I support your efforts to work with communities in Metro Vancouver to divert food and green waste to Rutherford Creek. If there is anything else I can do please let me know.

e best and please keep me updated as you progress with this initiative .

ancouver- Sea to Sky

6.1

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!!!November 30th, 2016

!To Whom It May Concern,

Sea to Sky Soils (SSS) has been a tenant of Lil’wat Capital Assets LP for several years operating a composting facility and have been a model tenant. In addition to the benefits of having this lease in place, SSS has committed to employing Lil’wat Nation citizens and has been successful in employment and capacity building initiatives.

SSS is currently occupying two acres, with access to a scale on site. In addition, they have a right of first refusal to expand into a further eight acres if feedstock growth requires additional space. We recognize that organic materials from Metro Vancouver, as listed in Schedule B of our lease agreement, represent the most likely opportunity for feedstock growth and the long term success of our tenant. Their location, approximately 15km away from the nearest residence is perfect for their operation.

The SSS business models supports a sustainable economy by diverting waste, supporting local, organic farming, creating employment opportunities and being a viable business. We are pleased to support any expansion of the SSS facility moving forward. If you have any additional questions, please contact me at 604 894 6115 or kerry.mehaffey@lilwat. ca. !Regards,!!Kerry Mehaffey CEO Lil’wat Management Services LP !!!!!!!!!!!!

Lil’wat Management Services Limited Partnership Box 605 Mount Currie BC VON 2L0 Phone: 604 894 6115 www lilwat ca

6.2

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Documents

GREATER VANCOUVER REGIONAL DISTRICT ZERO WASTE …€¦ · 2017-01-11 · 6.2 Letter dated November 10, 2016 addressed to Paul Henderson, Genera l Manager, Solid Waste Services,