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Greater Valley Forge
Human Resource Association
© 2019 GVFHR
WELCOME
CBIZ Employee Benefits
• Employee Benefits Brokerage/Consulting division of CBIZ, Inc. focused on mid-market employers
– Health & Welfare Benefits
– Wellbeing Programs
– Supplemental/Voluntary Benefits
– Retirement Plans
– HR/Benefits Technology
• Local boutique service, National resources
Villanova University
› College of Professional Studies› SHRM Essentials of HR
› SHRM-CP/SHRM-SCP Exam Prep
› Graduate Programs in HR Development› Master of Science in HRD
› Graduate Certificates:› HR Analytics & Research
› HR Leadership
› HR Business Partner
› Organization Development
› Inclusion & Diversity Strategy (New! Launching Fall 2020)
› http://hrprograms.Villanova.edu
HR TEA Live!The Future of Diversity,
Equity, & Inclusion
Jameel Rush, PHR, SHRM-CP
Chief Diversity Officer, Aramark
Adjunct Faculty, Villanova University
Bethany Adams, MA, SHRM-SCP
Associate Director, Graduate HRD
Villanova University
HR Tea Live Recording!
Bethany Adams, MA, SHRM-SCP
Available on iTunes & Google Play
2.5 SHRM recertification credits available for
listening to each full season!
HR Tea Live Recording!
Bethany Adams, MA, SHRM-SCP
Part I: Presentation• Future of Diversity, Equity, & Inclusion -
Jameel.
• What can you do now in your organization - Bethany.
Part II: Moderated Q&A• Bethany will moderate questions.
• You can speak your questions. Raise hand, wait to be called on.
• You can type your questions.
Type question in chat.
Bethany Adams, MA, SHRM-SCP
Speak your Question:
• Open .
• Select .
• Wait to be called on.
• Unmute to speak.
• Mute when finished.
Or type your question:
• Open Chat
• Type question.
Mute/Unmute Chat
Questions?
• Raise your hand or type in the chat to ask a question.
• Please only unmute when called on by Bethany.
• Please keep questions brief and applicable to the whole audience as much as possible.
• Remember to mute when you are done speaking.
Bethany Adams, MA, SHRM-SCP
The Future of DEIin the Workplace.
Jameel Rush, PHR, SHRM-CP
Chief Diversity Officer, Aramark
Adjunct Faculty, Villanova University
Diversity, Equity, and Inclusion
Jameel Rush, PHR, SHRM-CP
DIVERSITY
People and perspectives.
INCLUSION
Power, voice and culture.
EQUITY
Policy, practice, & position.
Jameel Rush, PHR, SHRM-CP
Catalyst The Center for Talent Innovation
For every 1% rise in the
rate of gender diversity
and ethnic diversity in a
workforce there is a
3% and 9% rise in sales revenue,respectively.**
Financial Times, The inclusive workspace, 2014
The business case is clear.
Jameel Rush, PHR, SHRM-CP
Disability inclusion lags behind…
59% of companies
reported disability resource
groups (93% groups for
other diversity)
77% reported disability
inclusion in senior leader
public promotion (94%other diversity)2
Only1/3 of females
report male
senior leaders
supporting their
advancement,
compared to 2/3 of males1
In a survey measuring
covering (making great
effort to minimize stigma
associated with personal
differences)…
In a hiring study, candidates with
Caucasian-sounding names received
than the candidates
with African American-sounding names, regardless of industry
or occupation
50% more call-backs
83% of LGB individuals 79% of Blacks 67% of women of color 66% of women 63% of Hispanics…
compared to
45% of straight White
men reported covering3
1 Source: McKinsey and
Lean In Foundation
2015 Women in the
Workplace study
2 Source: National
Organization on
Disability 2017 Disability
Benchmarks
3 Source: Deloitte
University, Kenji Yoshino
2013 Uncovering talent:
A new model of inclusion
The current reality shows a grim picture of the employee experience.
Organizational Paradigms (Approaches)
Jameel Rush, PHR, SHRM-CP
Diversity work has
changed drastically
since the mid-
1980s and will
continue to shift
moving forward.
Jameel Rush, PHR, SHRM-CP
Future of Work
Demographic Shifts
Rapid Technology
Change
Fluid Gigs
Industry Disruption
Decentralization
CSR
Since 2000, 52% of
companies in the Fortune
500 have either gone
bankrupt, been acquired, or
ceased to exist. An
estimated 40% of the
companies on the list today
will not exist in ten years.
Constellation Research
Changes in the Work
Jameel Rush, PHR, SHRM-CP
Shifting Work Means Shifting Strategy
• Shifting demographics means fluid cultures Increased income inequality, more woman, more people of color
• Bias and inequity will take different forms Artificial intelligence learns and reinforces human bias
• Voice of the consumer and shareholder Shareholder activism campaigns and resolutions have reached record
highs since 2017
• COVID-19 & Driving inclusion across distances Increased distance means creating inclusion will need to be intentional
Jameel Rush, PHR, SHRM-CP
2050 Shifting Population HighlightsWoman
• Woman and men remain similarly vulnerable to
displacement by automation
• Current projections show very moderate gains in
top paying roles
Racial & Ethnic Minorities
• Minority populations grow by 50%
• Largest growth in Hispanic/Latinx population
• Non-Hispanic whites only group projected to
decline
Older Workers
• 65+ projected to double to around 20% of the
population
• 85+ projected to grow by 200%
LGBTQ+
• Federal protections for LGBTQ+ workers
• Formalized mechanisms for gender identity shifts
• Same-sex partnerships normalized
• Gender identity and orientation definitions
expanded
Individuals with Disabilities
• Older Americans more likely to identify with
some sort of disability
• Most common disabilities associated with
movement limitations
• Rising focus on neurodiversity
• Retirement plan changes
• Caretaker support systems and benefit expansions
• Talent attraction tools for minorities and woman
• Cultural compliments vs cultural fit
• Organizational agility and individual change agility
• Personal is work and work is personal
Jameel Rush, PHR, SHRM-CP
• Software developers are over 80% male and 90% white or Asian.
• AI systems learn to make decisions based on training data, which can include biased human decisions.
• Reflect historical or social inequities, even if sensitive variables such as gender, race, or sexual orientation are removed.
• Amazon stopped using a hiring algorithm after finding it favored applicants based on words like “executed” or “captured” that were more commonly found on men’s resumes.
• Flawed data sampling, in which groups are over-or underrepresented create bias in the system.
Bias in Artificial Intelligence
Jameel Rush, PHR, SHRM-CP
Equity Driven Internally and Externally
Jameel Rush, PHR, SHRM-CP
COVID19 & Creating Inclusion for Remote Workers
1. Create a positive mindset around remote employees.
2. Pause to consider who isn’t in the room.
3. Ensure information is communicated equitably.
4. Design accessible meetings.
5. Promote a means to build social capital.
https://cookross.com/blog/creating-an-inclusive-environment-for-remote-employees/
What can you do nowin your organization to promote DEI?
Bethany Adams, MA, SHRM-SCP
Associate Director, Graduate HRD
Villanova University
Organizational Agility
• DEI efforts will only happen with purposeful organizational change efforts.
• Create dialogue with leaders about inclusion.
• Look in the mirror and review existing policies.• Handbook
• Performance Reviews
• Hiring Forms
• Look at the data.
• How are you positioned for the future?
Bethany Adams, MA, SHRM-SCP
The NFL is considering draft
incentives for hiring minority head coaches,
general managers, and
increasing coaching
fellowships for minority
players.
Currently the NFL has only 4 out of 32 minority head
coaches, and 2 general
managers, for a league with
70% African American players.
New York Times
How do you listen?
• Where is feedback on diversity, equity & inclusion in your organization included in your existing internal HR tools? • Engagement Surveys
• Performance Reviews
• Internal Audits
• Benefits assessments
• Exit Interviews / Stay Interviews
• What external forums are you utilizing for feedback?
Bethany Adams, MA, SHRM-SCP
Glassdoor found that more
than 57% of employees
think their company should
be doing more to increase diversity among its workforce.
Glassdoor
You can shape the future!• Set goals that influence the market.
• Focus on training at all levels.• Leadership• Hiring • Middle Management
• Framing Matters• Drive culture change focused on inclusivity for
fairness & morality.
• Courageous Allyship• Social equity often depends on majority
members taking risks to challenge the status quo.
Bethany Adams, MA, SHRM-SCP
HR practitioners should
use data-driven insights to better
understand how to
approach diversity &
inclusion initiatives.
Research suggests
employees will react more
positively when D&I
initiatives are framed as
simply “the morally right thing to do.”
Christian Thoroughgood, PhD, Villanova HRD
Questions?
Jameel Rush, PHR, SHRM-CP
Chief Diversity Officer, Aramark
Adjunct Faculty, Villanova University
Bethany Adams, MA, SHRM-SCP
Associate Director, Graduate HRD
Villanova University
Questions?
• Please only unmute when called on by Bethany.
• Please keep questions brief and applicable to the whole audience as much as possible.
• Remember to mute when you are done speaking.
Bethany Adams, MA, SHRM-SCP
Thank you!
Jameel Rush, PHR, SHRM-CP
Chief Diversity Officer, Aramark
Adjunct Faculty, Villanova University
Bethany Adams, MA, SHRM-SCP
Associate Director, Graduate HRD
Villanova University
Thank you to tonight’s sponsors
Hope to see you at our next Webinar at 9am on June 4th
Mid-Year Legal Review: What We’ve Seen and What’s Ahead