Greater Dandenong’s business news Local business, local ... · the Little India and Afghan Bazaar Cultural precincts, a local’s view of the Dandenong Market, and an overview of

Greater Dandenong’s business news December 2012 - February 2013

Business Celebrations ..................................................................... Pages 8-9Your New Council ....................................................................... Pages 10-11Retail Activities ............................................................................. Page 16-17

Localbusiness, local success

Contacts:Sandra George Manager South East Business Networks

Enquiries to 9238 1550 Fax 9239 5196 www.greaterdandenong.com

Paul Dowling South East Melbourne Manufacturers Alliance (SEMMA) Ph: 9238 1565 www.semma.com.au

Jacquie Brown Greater Dandenong Chamber of Commerce Ph: 9794 8881 www.greaterdandenongchamber.org

Paula Brennan Stakeholder Editorial Ph: 9238 1573 [email protected]

Address:Business Development Centre 4th Floor, 329 Thomas Street Dandenong, Victoria 3175

Views expressed by individual contributors in this publication do not necessarily reflect the views of the City of Greater Dandenong.

Material from Stakeholder, Greater Dandenong‘s business news may be reproduced for non-commercial purposes provided the source is acknowledged, e.g. ‘This material first appeared in the City of Greater Dandenong’s Stakeholder publication, December 2012 - February 2013’.

Cover: Christmas decorations located in Multicultural Place and Buckingham Avenue in Springvale.

FocusWelcome to the final edition of Stakeholder for 2012.

As we have for the past few years, our December edition has a focus on the retail sector. This year we highlight the many promotional activities undertaken to raise the profile of the unique offers right here in Greater Dandenong.

We feature a series of celebrations for local businesses in this edition too – with significant anniversaries being celebrated, as well as achievements and recognition for locals doing it well. Our congratulations in particular to Barbara Szwed of Kluska Polish restaurant on her inclusion in James Mussak’s book Great Chefs of Australia – quite an accomplishment!

Of course we provide you with the latest on the Municipal Building Project, and how local businesses are being engaged in it with opportunities to compete for work packages.

The centre spread of this edition introduces you to your new Council subsequent to the elections held late in October. These are the community representatives who will lead our municipality through the next four years, and are there to service the business community as well as the resident community.

Enjoy this edition of Stakeholder, and from all the team here we hope that you have a safe and enjoyable break and return ready to embark on a great 2013 with us.

John Bennie CEO

The festive season is fast approaching! Christmas functions provide a great

opportunity to celebrate with your workers and acknowledge their efforts during the year. Workforces have the chance to come together, relax and have fun. Providing employees with an environment that promotes healthy options will help to keep everyone in good health and performing well during this busy time.

Listed below are a few ideas:

• Offer non-alcohol and low alcohol options at events and ensure that any alcohol available is served responsibly.

• Make arrangements to help employees get home after social events, such as cab fares or organising a bus.

• Provide healthy food options, for example:

- Vegetable sticks with salsa or low-fat dip

- Fresh and dried fruit

- Mini-kebabs (made with lean meat or chicken, and vegetables)

- Sushi rolls or rice paper rolls

• Encourage physical activity at social events e.g. ten pin or lawn bowls or a picnic in the park with games such as Frisbee, Cricket or Bocce.

• Sponsor a “Smoke-Free Countdown” and encourage tobacco users to quit before the New Year.

• Remind employees to take time to unwind. Encourage them to seek support from a health professional if they are affected by high levels of stress. Remember to promote your Employee Assistance Program if you have one.

Previous articles in Stakeholder have provided background evidence of the positive outcomes of a healthier workplace. The Australian Government - Department

of Health and Ageing has now launched a Healthy Workers portal. This free resource provides case studies specific to industry, employee survey tools, workplace audit templates and tips on how to get started toward building a healthy workplace. Visit www.healthyworkers.gov.au

For more information about the City of Greater Dandenong Healthy Workplaces initiative and how you can be supported please contact Jo Warnecke on 9239 5135 or 0431449780 or email [email protected]

Safe & Healthy Celebrations

2. Stakeholder Greater Dandenong’s business news

John Bennie.

City of opportunity

EConomiC & SoCial WEllbEing

Update on municipal building projectDandenong locals will have noticed

some changes lately at the site of the new municipal building project on the corner of Walker and Lonsdale Streets.

Head contractor Watpac Construction took over the site after bulk excavation was completed in September/October and now work has begun on the structure of the building.

“We are very pleased to have Watpac on board,” said Municipal Building Project Director Darren Rogers. “They are a highly experienced Tier One Contractor and the team they’ve put together is excellent to work with.”

In October, the City of Greater Dandenong Economic Development Unit held a “Meet the Buyer” event for local suppliers interested in hearing about the project and supply packages available. Representatives from more than 40 suppliers attended.

“It gave local businesses the opportunity to meet the Watpac team and some of their sub-contractors face to face,” said Mr Rogers. “It was good to see such a high

level of participation.”

The new five-storey municipal building will comprise a regional library, reception and customer service centre; community and business meeting spaces; civic offices; retail space; a cafe/bookshop; and, alongside the building, a civic square.

While several local businesses have already been engaged to supply products and services to the project, many opportunities are still available. A number of local apprentices will also be engaged in the project.

“Work on the site is progressing well – we’re very satisfied. The contributions to date from all stakeholders have been excellent,” said Mr Rogers.

Businesses still interested in registering to compete for a work contract can visit www.gateway.icn.org.au and search Vic projects for the Greater Dandenong Municipal Building Project.

www.greaterdandenong.com (search Municipal Building Project)

Dandenong company Browns Piling was one of the first local contractors

to work on the municipal building project site, constructing the concrete supports for the new building in October – literally laying the foundations for an iconic piece of infrastructure.

Browns Piling won the tender to do the piling work on the project after being approached by Watpac Constructions to submit a design.

Company Founder and Director Alan Brown said the project is a “complete design and construct”, where Browns devised the design and did all the drilling and placing of concrete piles, using their own equipment.

“It’s very important to us to consider the geotechnical information in our designs,” said Mr Brown. This includes information about the properties and condition of the earth under the structure, in the context of the size, capacity and scope of the project.

After starting out in 1988 as an earth-moving contractor, Alan Brown established Browns Piling (then known as Browns Earthmoving Pty Ltd) in Dandenong in 1997. The company now employs 50 personnel, with its own geotechnical and design teams in the office.

Browns aims to provide great service at a reasonable cost, ensuring that customers get the most out of the service. “We’re always interested in how we can best save the customer money,” said Mr Brown. www.brownspiling.com.au

Local business lays the foundation

Model of Greater Dandenong’s New Municipal Building.

The Browns Piling team at work on site in central Dandenong.

December 2012 – February 2013 3.

loCal goVErnmEnt lEadErShip

loCal buSinESS SuCCESS


Enthusiasm, honesty and authenticity:

a recipe for success“When you do things with pleasure, that’s the way it goes,” says head chef and owner Barbara Szwed of the popularity of her Polish restaurant, Kluska.

Since opening in January 2011, Kluska has fast become a favourite of Dandenong locals as well as those from farther afield.

Mrs Szwed attributes Kluska’s success to its authentic, wholesome, traditional food, sourced from local providers and served in a warm atmosphere.

“We always take good care of our customers,” says Mrs Szwed. “Polish people are very welcoming; the restaurant feels like somebody’s house.”

Mrs Szwed also stresses the importance of not being afraid of hard work. She migrated with her husband to Australia in 1990 and, after working various jobs, began a

catering business that led to the idea of opening Kluska.

The restaurant now hosts christenings and weddings, as well as a poetry club and school groups, and its popularity is ever increasing. Council’s Economic Development Unit has involved Barbara and her business in the monthly Dandenong Food Lovers tours and the 2012 Melbourne Food and Wine Festival. Excitingly, Barbara has now been included in James Mussak’s book Great Chefs of Australia: Menus – When only the best will do. Kluska will also be featured in an episode of SBS television’s Food Safari, to air early next year.

“We like making people happy so they keep coming back and bringing new people with them,” says Mrs Szwed.

www.kluskarestaurant.com.au

Mainstreet Australia held their Victorian conference right here in central Dandenong at the Drum Theatre on Tuesday 25 September supported by Council’s Economic Development Unit. Over 170 delegates from across Victoria and interstate attended the all day conference.

As part of the conference, over 80 delegates signed up to go on one of the four tours organised by Council for the lunch break. The guided tours covered the Little India and Afghan Bazaar Cultural precincts, a local’s view of the Dandenong Market, and an overview of the Revitalising central Dandenong project.

This was a great way to showcase what central Dandenong has on offer and

many of the delegates provided positive feedback about the ‘look and feel’ of the new central Dandenong and said that they would be back to visit again.

The guest speakers during the day provided valuable information about retailing in shopping areas, new technology, presentation of businesses, marketing and how to get more people through the door, the future of retailing, and what customer expectations are.

If you missed this conference the Mainstreet Australia National conference is being held in Melbourne on 12-15 May 2013.

Visit www.aomevents.com/mainstreet2013

Mainstreet Australia comes to Dandenong

Tell us your stories.We know that there are great things being achieved by our local business community, and we want to share in your good news. So if you have a success story, like Barbara’s, contact us and let us know.

It could be a story about your business winning an award or being recognised publicly for its leadership, or a staff member who is a leader in their industry, perhaps it’s a new innovation or a major investment – any newsworthy item. Email through an outline and your contact details to Kay in the Economic Development Unit at [email protected]

Greater Dandenong’s

Retail Development Coordinator,

Leanne McCready

with Barbara Szwed at

Kluska.

Mainstreet attendees enjoying The Drum.

loCal goVErnmEnt lEadErShip

The Council’s Economic Development Unit (EDU) supports local businesses through an extensive promotional program to showcase the wonderful places and food that are on offer here in Greater Dandenong.

Whether through paid advertising, the development of promotional material,

or events held so that people can come and explore what is on offer, these activities are aimed at keeping Greater Dandenong front of mind as a place to visit for a unique and authentic experience.

Where Magazine This monthly publication has a distribution of 35,000 and is seen in 4 and 5 star hotels and motels in Metro Melbourne and outer areas. For a number of years Council’s EDU have submitted paid advertorial stories to promote retail activities or events, including the promotion of the regular and specialised tours hosted by Council.

Prime TV Over many years, paid advertising has been screened on Prime TV in Gippsland and recently on their sister station Seven Two, across Victoria. This advertising has had two themes; Destination Dandenong which highlights the great things in central Dandenong; and the Lunar New Year Festival held annually in Springvale.

Melbourne Food & Wine FestivalSince 2010, Council’s EDU has been a participant with the Melbourne Food and Wine Festival. There have been a variety of events supporting local businesses with tours and one off events including,

Progressive Yum Cha, Sicilian Regional Banquet, Poland without a Passport and Cambodian lunch and tour plus many more. By participating in the Festival, the events and the area have been promoted in 300,000 programs distributed with The Age newspaper across Victoria and on the website nationally and internationally.

Great BitesA suite of brochures titled Great Bites have been produced by the Council’s EDU. So far these have covered each of the three major retail activity areas of central Dandenong, Noble Park and Springvale. These brochures provide a listing of food premises for the local work force, residents, and visitors to the major centres to encourage support for the local ‘eateries’.

ToursCouncil has proudly run food and cultural tours for several years now. The Council-run tours continue to be supported by local people and also people visiting the area from far and wide. Over 1,500 people have participated in these tours over the years, and these people have become great ambassadors to their family and friends. The businesses that are part of the tours advise that they see people coming back and bringing new people with them to the area.

Destination MelbourneCouncil has become involved with the Discover your own Backyard campaign through Destination Melbourne Ltd, the Regional Tourism Organisation for Melbourne. This is a fantastic opportunity for local people and visitors to the area to explore all the great things that are on offer right in their own backyard. Filming was completed recently and will be used by Destination Melbourne to promote to Victorian, interstate and international visitor markets at their place of origin and on arrival in Melbourne. The film can also be viewed at our Customer Service Centres or on Council’s website.

Visit: www.dyob.com.au/greater-dandenong

Coxy’s Big BreakAs you may be aware, Coxy from Coxy’s Big Break has been out filming in Greater Dandenong on a number of occasions, and over a number of years this area has been highlighted on his lifestyle television show. This has been great publicity for the area and with his many fans people are inspired to visit as Coxy has recommended that they come and check out the really great things that are here.

So as you can see, your Council has been actively raising the profile of the wonderful and authentic offer that is Greater Dandenong, and encouraging visitors to the area to help local businesses reap the rewards from the associated visitor spend.

Congratulations to all those local businesses who have been involved and help to build Greater Dandenong’s reputation as a great place to visit.

Greater Dandenong in the spotlight


loCal buSinESS SuCCESS

Dandenong South company AW Bell is typical of thousands of manufacturing

and engineering enterprises established in Australia after the Second World War to feed the growing demand for motor vehicles, textiles, agricultural machinery, industrial products, whitegoods and other consumer goods. These businesses were often founded by entrepreneurial and versatile tradesmen with little capital, relying on growth funded by profitable, long-term supply arrangements with the big manufacturers or their first tier component suppliers.

Established by Alan Bell in 1952 as a patternmaker to the foundry industry, the company is now in the hands of Alan’s son, Geoff, and has evolved into a leading investment casting foundry employing more than 70 people. However, the heady days of the 50s, 60s and early 70s have not been sustained, and the business has had to deal with major challenges to its viability: the dismantling of the tariff walls beginning in the 70s, the so-called “recession we had to have” in the early 90s, a severe downturn due to the GFC and now the competitive threats from low cost countries.

Following a comprehensive Business Health Check conducted by an Enterprise Connect Business Adviser, AW Bell recognised it needed a new direction if it was to survive for the third generation of the Bell Family and beyond. Three key strategies were adopted: introduce “lean” manufacturing principles and practices,

reduce the reliance on the domestic automotive industry, and invest in R&D to create proprietary technology and intellectual property.

The lean manufacturing work has resulted in improvements in quality, reduction in customer response times, reduction in working capital and a safer, cleaner working environment.

Under Enterprise Connect’s Researchers in Business program, AW Bell commissioned researchers at CSIRO to explore the possibility of creating cast aluminium components with the same mechanical properties as components machined from wrought aluminium billet. This work was a resounding success, to the point where prime contractors within the US defence and aerospace industry have now accredited the AW Bell proprietary casting process for the manufacture of aluminium parts for the Joint Strike Fighter program. Major companies in Australia and overseas are also expressing strong interest in other applications of the technology. This new process offers an opportunity to fabricate complex, lightweight aluminium parts and component assemblies faster and cheaper than conventional machining and fabrication.

The investment in R&D, capital and management resources to commercialise this new technology represents a significant challenge for AW Bell. In recognition of the market opportunity, national benefits and sound commercialisation strategy for this venture,

the company secured a $1.5 million Early Stage Commercialisation grant from Commercialisation Australia to establish the manufacturing facilities and processes needed to meet the demand for these new aluminium cast components. CA funding will also support the two-year engagement of CSIRO Principal Research Scientist, Dr Roger Lumley, who developed the new casting process with AW Bell. Dr Lumley is a physical metallurgist with internationally-recognised expertise in the design and processing of aluminium alloys. Bringing him into the company as Chief Technical Officer will not only help ensure the successful commercialisation of the new process but will also lift the technical standing of AW Bell in the global defence & aerospace community.

The future AW Bell business will be less reliant on cost-driven domestic markets and will be focused on export markets, new technologies where the competitive advantage is intellectual property, a highly skilled workforce and continued investment in R&D.

www.awbell.com.au

For more information about the Commercialisation Australia program: www.commercialisationaustralia.gov.au

For more information about Enterprise Connect and the Researchers in Business grants:

www.enterpriseconnect.gov.au;

www.enterpriseconnect.gov.au/services/Pages/ResearchersinBusinessGrant.aspx

Does this Ring a Bell?

Researcher-in-Business, Dr Roger Lumley (left) with AW Bell’s Quality Manager, Kumar Koujalgi (right).


The economic importance of culturally diverse communities and their

contribution to a country’s economic growth can be significant. Greater Dandenong Economic Resilience work conducted during the last two years emphasised the wider economic impact of ethnically diverse businesses. Returns from diversity can also be evident at the organisational level, especially when it comes to top executives.

Earlier this year, a world renowned institution McKinsey & Company published results of a study which showed that companies with more diverse executive

boards were also top financial performers. The study examined how the financial performance of 180 publicly traded companies in France, Germany, UK and USA is affected by the executive board composition. The results indicate that companies with more women and foreign nationals on senior teams exhibit, on average, 53 per cent higher return on investment and 14 per cent more gross earnings than the least diverse companies.

Diversifying top management is realised through policies that encourage expansion of the talent base in order to get the best people for the job and increase

competitiveness. Including diversity goals into strategic direction can assist companies drive innovation, increase creativity, open markets and diversify risk. Mercer, a global consultancy firm, recently reported that diversity strategies for companies in Asia Pacific are driven by demographic changes affecting both workforce availability and customers they serve.

Learn more about workplace diversity at “Diversity in the Workplace Forum” on Wednesday 6th February 2013, 7.00 – 9am. RSVP: Rosemary Nelson from Mission Australia on 0427 957 013

Executive team diversity pays dividends

Three years ago Afghani youth Zahir Ramazani thought he was going to die on an Indonesian fishing boat when a plane suddenly appeared in

the sky and then an Australian navy ship emerged on the horizon.

Today, he is one of the successful graduates of an innovative new program piloted in South East Melbourne to address the local skills shortage in the engineering trades. Initiated by Apprenticeships Group Australia (AGA) and developed in partnership with the South East Local Learning and Employment Network (SELLEN), Chisholm Institute and South East Youth Connections, the program was designed to attract newly arrived young people of refugee and migrant background into the engineering trades. The program also improves the supply of apprentices for local manufacturers.

The program’s participants complete a Certificate II in Engineering with specialised English as a Second Language (ESL) support that familiarised them with the vocabulary of engineering in the workplace. They subsequently gained local apprenticeships at four Dandenong businesses including Zahir’s employer TS Kal Fasteners which supplies specialist stainless steel, nickel alloy and titanium fasteners to Australian and overseas markets.

“(Zahir) is a terrific young fellow. We’re very happy with his progress so far and how he’s coming along. He has great reliability, hasn’t missed a day since he started and his enthusiasm is great and good to see,” said production manager Trevor O’Donnell.

For more information phone Katrina Peach at SELLEN on 9794 6921 or email [email protected]

Local manufacturers gain from employing young local refugee and migrant apprentices

Zahir at work at TS Kal Fasteners.


diVErSity

buSinESS CElEbrationS


For more than four decades, trucks with the ACCO name have been an

integral part of the Australian transport industry. Designed and built to meet local conditions, ACCO trucks stand up to some of the harshest driving conditions in the world.

The ACCO range is now owned by IVECO Trucks Australia and continues to be produced at the Dandenong manufacturing facility where it was born. Since the first prototype, every part of the cab-chassis has been designed, engineered and made at the Dandenong plant.

One of the advantages of the vehicles being fully manufactured in the one facility is that IVECO can work closely with the

companies producing the machinery and bodywork that will be attached to the chassis. As testament to its reputation as strong, robust and safe, more than 78,000 ACCO trucks have been driven out of the Dandenong manufacturing base since 1972.

IVECO globally designs, manufactures, and markets a broad range of light, medium and heavy commercial vehicles, off-road trucks, buses and coaches as well as special vehicles for applications such as fire fighting, off-road missions, defence and civil protection.

IVECO Australia’s manufacturing base in Dandenong was commissioned in 1952 under the International Harvester brand

and has produced more than 225,000 truck and bus chassis. The Dandenong plant represents a major investment in the local truck and bus industry and employs more than 600 Australians. IVECO creates employment in Australia for thousands of people in related industries, from retailing operations to component suppliers.

2012 is the anniversary of several significant events for the company: the 40th birthday of the ACCO in its current shape, the 60th birthday of the Dandenong plant and the 20th anniversary of ownership by IVECO.

Congratulations from us all!

www.iveco.com.au

40 Years on the go

Preston Motors celebrated 100 years in business in August, and the company’s

two Dandenong sites – Dandenong Parts Suppliers and Preston Motors Dandenong Mitsubishi – have been integral in ensuring the success and longevity of the motoring icon.

“Our Dandenong [parts] branch is very important to our overall business, as 30 per cent of all Preston Motors parts and refinish products come from this site,” said Preston Motors Group Chairman, James Bergmuller.

Of the 480 staff employed by Preston Motors, 75 are located at the two Dandenong sites.

“We are very proud of our teams that work across our Dandenong branches,” said Mr Bergmuller, adding that two long-term staff members (Kevin Newell, employed 42 years, and Stan Fudala, employed 26 years) have become familiar faces to customers.

Preston Motors has plans to increase its stake in the Dandenong area. “Further

investment and development of the Dandenong business is in progress to assist our future growth within in the next 12 months to 2 years,” said Mr Bergmuller. “This includes the development of a new larger state-of-the-art Parts Distribution Centre in Dandenong.”

The Dandenong Mitsubishi dealership will also be redeveloped in the coming year, with the addition of a new brand.

www.pmdandenong.com.au

Still a driving

force 100 years on

The ACCO truck range used by local company, JJ Richards & Sons.

Group Chairman James Bergmuller with members of the Dandenong team at the 100 year celebration.

buSinESS CElEbrationS

“Over time, people who use our services become more friends than clients,” says Graeme Hallam, Partner at Morton, Watson & Young Chartered Accountants.

This type of attitude and genuine care for people have been keys to the long-term success of the Dandenong-based accounting firm, which celebrated its 100th anniversary in September.

Originally based in the city, the impetus for the firm’s move to Dandenong in 1968 was, as Mr Hallam says, “a way of servicing our

clients better”, as many existing clients were in the area.

The firm also saw Dandenong as an expanding industrial centre, which presented the opportunity for growth of the business and its client base.

“Over the years we’ve picked up clients who had been going to a city accountant. They realised that they can get as good or better service only five minutes away,” says Mr Hallam.

This dedicated client base, some of whom have been with the firm for more than 40 years, includes third and fourth generation clients.

Keeping tradition proudly at the forefront, Morton, Watson & Young still continues to trade under its original name despite the last blood relative of the original partners having retired in 1989.

www.mwy.com.au

100 years of accountancy care

Springvale Homemaker Centre one year onIn October 2011, the landscape for

shopping in the Dandenong area changed when the largest homemaker centre in the southern hemisphere opened its doors.

One year on, with more than 30 retailers and 500 employees, the Springvale Homemaker Centre is thriving, boasting the largest IKEA store, the only Harvey Norman Big Buys in Victoria, and the only Domayne store outside the Melbourne CBD.

The centre marked its first birthday celebrations in October with two weeks of family-friendly activities.

“It was a carnival; anyone and everyone was invited,” said Denise Riachi, Centre Marketing Manager. “More than 20,000 customers walked through the doors in the first celebration weekend.”

Retailers held sales and gave away $3,000 worth of gift cards, while major prize giveaways for the centre amounted to more than $10,000.

Free activities included a jumping castle, children’s train rides, games and dance machines. On each day of the celebrations, 500 free bags of popcorn and 500 sticks of fairy floss were given away.

In a testament to the centre’s growing hold on the homemaker market, in October the centre also sponsored radio station Mix 101.1’s “The House That Melbourne Built” competition, donating thousands of dollars’ worth of items to furnish the house.

www.springvalehomemakercentre.com.au


Left to right: Keith Gaston, Erina Officer, Graeme Hallam (Partner) and Ann Hallam.

The MWY team gathered for the 100 year celebrations at Woodlands Golf Club.

Face-painting fun at the first year celebrations.

your nEW CounCil

Cr John Kelly Silverleaf Ward

Cr Kelly has lived in Dandenong all his life and has served on Council for more than 19 years, acting as Mayor in 2008. He became a councillor to make a difference and to ensure that people’s views and concerns are heard and answered.

Cr Kelly strives to be a voice of common sense and help Council focus on challenges and opportunities the Greater Dandenong community presents.

He places a high importance on listening to people’s concerns.

Cr Matthew KirwanRed Gum WardI have lived in Greater Dandenong all my life. I attended Maralinga Primary School and Chandler Secondary College – both in Keysborough. I have been involved in local community groups including the Rotaract Club of Noble Park, the Dandenong Luncheon Lions Club and Greater Dandenong Neighbourhood Watch.

I work as a Project Manager in the Victorian Public Service and am a member of the Greens.

My priorities include improving services for young families and the aged, community safety and public transport.

Mayor Angela LongRed Gum WardI am proud to once again be elected Mayor of Greater Dandenong having served in 2000 and as a councillor for more than a decade.

I have lived here most of my life and am committed to developing our future with a focus on the continued revitalisation of central Dandenong, improving council facilities and increasing positive perceptions of our city.

I am a life member of North Dandenong Cricket Club, patron of the Bunjil Aboriginal Dance Group and public officer of two seniors groups.

Cr Jim Memeti Red Gum WardCr Memeti lives in Dandenong with his wife Mary, where the couple raised their three children.

He migrated to Australia when he was two and speaks fluent Albanian.

Cr Memeti is self-employed in the retail industry and has been a councillor since 2005, serving as Mayor in 2011.

He is passionate about improving public perceptions of Dandenong. He believes it is important to work together with fellow Councillors to get the best results possible for the city.

MeetyournewCouncilYour new Council features some experienced councillors and three fresh faces following the 27 October election.

Councillors represent the entire community of Greater Dandenong, so for contact details please visit www.greaterdandenong.com

Cr Maria SampeySilverleaf WardI would like to thank everyone from the bottom of my heart that voted for me.

I have always put resident concerns and needs first.

My priorities include: ensuring council services serve all the community regardless of age, working with police and others to make our streets safe and, improving maintenance of roads and footpaths.

I would also like to wish all residents and their families a safe and Happy Christmas and a prosperous New Year.


your nEW CounCil

Cr Roz BladesPaperbark Ward

Roz is a passionate advocate for the many services supporting our diverse community. At all times her tireless work aims to improve the lives of residents, community groups and business resulting in improved public transport. She has championed better use of our reserves by providing free concerts in the parks annually and successfully advocated for warm water facilities improving Noble Park Aquatic Centre. Roz is looking forward to the next four years and will work for more quality services.

Cr Youhorn CheaLightwood WardCr Chea has lived in Greater Dandenong since fleeing the killing fields of Cambodia in 1982.

He was elected to Council 15 years ago and has served as Mayor three times.

Together with his wife, Uchchara, Cr Chea has four adult children and speaks three languages.

He believes Council should focus on facilities for young people, creation of local jobs and increased community safety. He also strives to care for all residents and provide help for low-income earners and the elderly.

Cr Peter BrownPaperbark WardCr Brown has served as a councillor for more than 15 years including a term as Mayor in 2005.

He is a qualified accountant, lawyer and secondary school teacher, who taught at various Springvale South schools for 14 years.

One of Peter’s major visions for Council is to protect and enhance public open space. He strongly believes in the saying “think global, act local”. Another priority is to develop and conserve community assets, as he views the present Council as trustee for future generations.

Cr Heang TakPaperbark WardI have lived in Greater Dandenong for 16 years, am a local lawyer and SBS radio broadcaster.

I will work hard to ensure that Council delivers real results.

I will stand up for what I believe in and will always act with integrity. I will listen, engage and consult, be open and transparent and will work hard for all the community.

My priorities are low rates; aged care for migrant seniors; improving child care, library services and community safety; and protecting open spaces.

Cr Sean O’Reilly Lightwood WardI am an information technology professional who lives in Springvale and works in Mulgrave.

I started my campaign by delivering a survey to every resident in my ward.

The result of this survey guided my campaign and led to me adopting the slogan `A Clean Start’.

Residents told me they want the cleanliness of where we live and work improved.

And they want to be sure all areas of Council are receiving a fair share.

Cr Loi TruongLightwood WardCr Truong settled in Australia in 1983 after fleeing the Vietnam conflict. He worked in the automotive industry, then gained a Bachelor of Arts as part of his aspirations to better the community.

Cr Truong has over a decade of experience in improving community life. He has worked with the Springvale Indochinese Mutual Assistance Association (SICMAA), Migrant Resource Centre (MRC) and several State and Federal Members of Parliament.

He strives to assist the migrant community integrate with the Australian way of life.


Why not join your peers in a manufacturing network?SEBN 2013 network groups & programs include:• General Manufacturing Leadership• OH&S• Quality / Environment / Sustainability• Manufacturing Shop-Floor

Excellence• Export / Globalisation• Future Leaders• CEO Groups• Lean Leadership Academy• Business Leaders Mentoring Program

South East Women in Business (WIB) activities include:• Showcasing WIB Series• Women in Business Network • WIB Successful Solutions’ Network

South EaSt buSinESS nEtWorKS (SEbn)... bringing people

What’s on offer

SEBN, in partnership with SEMMA, have been working

with the Beacon Foundation, bringing local industry together to develop and deliver ‘Business Blackboards’ for Beacon’s Real Futures Generation project. Blackboards bring business into the classroom to help teach the curriculum using industry examples to improve students’ knowledge of the career opportunities in manufacturing, along with the skills and capability required to gain employment.

Working closely with Beacon Foundation, Todd Hartley and Darren Williams from Hilton Manufacturing engaged with over 50 year 11 and 12 VCAL maths students from Westall Secondary College and Dandenong High School to demonstrate how the arrangement and tessellation of parts relates to waste, budgeting, quality and ultimately, profitability in their business.

The success of these classes was shown in the overwhelmingly positive feedback from both teachers and students. Many were unaware of the size of the manufacturing industry in the region but expressed a keen interest in careers in

manufacturing following the delivery.

Hilton’s Business Blackboard is a crucial first step in not only broadening awareness but also an important part of developing a future manufacturing workforce, by building strong links with local schools, demonstrating the skills needs of businesses and promoting the opportunities directly to students when making career choices.

Duncan McKimm, Project Officer for Real Futures Generation, says ‘linking industries with schools through initiatives like the Beacon program is critical to the success and sustainability of the local economy.’

“Getting businesses involved in the classroom doesn’t just help them find employees - it also helps students understand how the content they’re learning is used by people in the real world, with real jobs.”

Contact SEBN if you would like further information.

Article supplied courtesy of Duncan McKimm, Real Futures Generation.

‘Business Blackboards’Promoting Manufacturing to Students

Diarise Now

CGD-Industry ‘Take a Swing for Charity’ Golf Day 2013

The 4th Take a Swing for Charity Golf Day and Auction will be held

on Monday 25 February at Sandhurst Golf Club. With in excess of $120,000 raised over the past three years for local charities, thanks to local business and industry’s generosity, we invite you to help us raise funds this year for MadCap Café, a Social Enterprise and division of ERMHA Inc which provides psychosocial and disability support services in Melbourne’s South East. SEBN is delighted to announce that KPJ Group, Grenda Corporation, Norden Conversion and Future Metals Recycling are once again the day’s major sponsors.

Contact us if you would like to book a team, become a sponsor, donate an auction item or assist in any way. www.greaterdandenong.com

Westall Secondary College students learning about manufacturing processes.


together to strengthen manufacturing knowledge and capability

This year’s Lunch with the Winners event at Sandown Racecourse

showcased some inspiring young stars of manufacturing and their career journeys.

Lunch with the Winners — which was sponsored by nineteen SEMMA members — aims to encourage young people to consider a career path in manufacturing. About two hundred year 9 and 10 students, teachers and local business sponsors attended the event.

The Lunch was hosted by SEMMA together with South East Business Networks (SEBN) and South East Local Learning & Employment Network (SELLEN).

The stars of the show were two young manufacturers who captivated the audience with their stories: Brad Smith, 25, director and founder of braap motorcycles, and Matt Nettleton, business manager at Corex Recycling.

Brad Smith — who actually made his entrance on one of his bikes — is the

perfect example of career success based on business and passion. He spoke at length about his journey from teenage entrepreneur to flourishing motorcycle manufacturer.

Mr Smith’s hard work has paid off: as well as a champion Superlite MX mini motocross rider, he is the two-time Australian Young Entrepreneur of the Year, three-time Australian Business of the Year winner and runner-up of the International Young Entrepreneur of the Year.

The company is steadily expanding, and recently opened a store in the US.

Matt Nettleton is another example of success founded on determination and commitment. After completing a three month internship with the Corex Plastics, in 2006 he became a member of their improvement program.

Matt’s initial involvement lead to a wide range of achievements including of a 50% improvement in productivity and a 30% improvement in lead times. He is now the Manager of Corex’s newly formed recycling division, Corex Recycle, which is already an industry leader.

In recognition of his achievements, Matt was inducted into the 2012 Victorian Manufacturing Hall of Fame – Young Manufacturer.

The Special Guest Speaker was Marcus Barber, a leading Australian futurist. Marcus provided an energetic and entertaining outline of where the future careers in manufacturing may be.

Passion key to finding success

The SEBN Transport Packaging Waste project supported by Sustainability

Victoria’s Beyond Waste Fund has already identified great opportunities for local companies to reduce transport packaging costs.

Local organisations which expressed an initial interest to the key questions in the last Stakeholder magazine have since completed a questionnaire which indicates that:

• more than 1/3 of the organisations who completed the survey estimate in excess of 60 per cent of the waste on their site is due to incoming transport packaging

• only 5 per cent of organisations receive all their materials on returnable packaging – 45 per cent do not use any returnable packaging at all

• 45 per cent of organisations have never conducted a waste audit of their site and only 10 per cent have done so in the past 6 months.

“The next step of the project is for qualifying organisations to receive an onsite visit with a resource specialist from the Centre for Sustainable Resource Consumption to assist local businesses to assess and identify transport packaging opportunities to reduce material usage and costs to their business”, says project consultant Ian Young.

Organisations that have opportunities to reduce Transport Packaging and want to participate in this project can contact Sandra George at [email protected]

Reducing the cost of packaging waste for companies

Packaging waste ready for recycling

or reuse.


this page feature stories from Council’s business networking department, South East business networks (SEbn), together with the South East melbourne manufacturers’ alliance (SEmma inc) highlighting their work with industry and the diversity and innovation typical of the manufacturing sector in this region.

Brad Smith of braap entertaining students at Lunch with the Winners.

StatiStiCS & inVEStmEnt


Stabilising residential market Greater Dandenong’s housing

market activity is showing signs of improvement which is in line with national reports. The September 2012 Genworth homebuyer confidence index reported its highest level in 5 years. In comparison to other states Victoria has the highest index in the country. This is mostly thought to be the result of the decrease in mortgage stress, improved deposit savings and enhanced buyer sentiment.

The number of residential capital improved properties sold continued to rise in the first half of 2012. For both the March and June quarters this number doubled compared to the same periods last year. The residential capital improved median price, however, slightly decreased in the second quarter of 2012 compared to the previous quarter.

The number of residential vacant lots sold increased by almost 50 per cent in the second quarter of 2012, with a median price jump of 5 per cent compared to the previous three months.

The July ANZ property research report indicated that further stabilisation in activity and house prices in the second half of 2012 should be expected considering the improved affordability and household sentiment and solid domestic economic fundamentals. Building

Investment Building activity fluctuated

during the months of December to April. In the recent period, however, the investment value started to show a steadier upward trend. When looking at the period from July 2011 to August 2012, the majority of funds invested in building went to support residential property development (47 per cent). For the same period, commercial property took up 39 per cent of invested finances and industrial buildings were supported with 14 per cent of total investment.

City of Greater Dandenong

Economic Activity IndicatorsWith a falling unemployment rate and most property sales numbers rising, Greater Dandenong’s latest data shows an exciting economic performance in the first half of 2012.

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StatiStiCS & inVEStmEnt

The Keysborough Spec 1 development in the Key Industrial Park, Greens

Road Dandenong, is the first industrial development in Victoria, and one of the first in Australia, to achieve a 5-star Green Star – Industrial Design v1 rating.

Completed 12 months ago by Australand Property Group and recently certified by the Green Building Council of Australia, the development comprises two large warehouses and office space inside one 27,000 m2 building.

To achieve the 5-star rating, Australand incorporated into the construction of the showcase development sustainable features such as efficient lighting on a sensor system, solar hot water, certified sustainable timber, and rain water systems for irrigation and toilets.

Paolo Bevilacqua, Australand Property Group’s Commercial and Industrial Sustainability Manager, said the inclusion of sustainable features assured the company a high-performing asset over time.

“Given that we were going to be a long-term owner, we wanted to create a building that would be ‘future-proofed’ and reduce energy and water costs for tenants,” he said.

“At Australand we have made a commitment to incorporate a base level of sustainable initiatives in the facilities we develop; the lighting, rainwater and solar hot water, which is not an industry standard.”

Sub-metering systems installed at The Key allow Australand to measure efficiency outcomes, which can be used in planning for future developments.

“It sets a benchmark so we know that if we incorporate these initiatives we’re going to get certain savings.

“As opposed to modelling them, we can now verify them using metered data,” said Mr Bevilacqua.

www.thekeyindustrialpark.com.au

Star development receives green accreditation

Australand’s new 5-Star Green Star Industrial building at The Key estate in Greens Road Dandenong


Falling unemployment rate The Greater Dandenong unemployment

rate steadily declined over the last three years narrowing the gap between the City’s and Metro Melbourne’s unemployment rates. Greater Dandenong’s June unemployment rate was 8.3 per cent compared to 5.5 per cent for Metropolitan Melbourne.

Vibrant industrial and commercial property marketsIndustrial and commercial property

markets continue to display vibrant activity. The industrial capital improved median price jumped 25 per cent in the three months to June 2012. The number of sales in this sector also continued to rise since June last year. Commercial capital improved median price, which usually displays significant fluctuations every quarter, decreased from $655,000 in the first quarter to $490,000 during the second quarter in 2012.

Commercial and industrial property values have also been affected by investor confidence during the last couple of years. Supportive macro-economic conditions such as higher interest rates compared to other Western markets and potential higher returns are expected to have a positive effect on these markets.

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rEtail aCtiVitiES

Retailing the Social WayFoodies under the microscope

Gone are the days when the only way to attract customers was to send a flyer or

pay for advertising in the newspaper. With social media – the sky is the limit.

Not only do customers expect websites, but what about Facebook, Twitter, YouTube? This is where things can really get interesting both for customers and for savvy retailers.

Australians are one of the world’s biggest users of social media, so is your business utilizing the power of technology? How can you get the most out of this new way of marketing to potential and current customers?

Did you know that there are some social media sites that can target customers with advertising linked to key words that are used when people are communicating with friends?

There are phone apps that people can use to source the best deal when they are researching a product. There is now mobile phone tracking which allows advertising to

encourage purchases in and around the area where people are shopping.

A number of retail brands have a bricks and mortar shop but supplement sales with an on-line presence that can work independently to their shop but also draw customers to the experience offered in store.

The way of the future emerging with on-line shopping is 360 degree Shopping Malls, coat hangers with counters to determine how many people liked that product, QR codes on items, linked with special deals during slow times.

Another customer expectation now is that they can shop with no time restrictions in the convenience of their leisure time. So do you have plans within your own retail business to keep up with customer expectations?

If you require some assistance feel free to contact the Economic Development Unit (EDU) by emailing Kay at [email protected]

Quick Help DirectoryRecently the Council’s Economic

Development Unit produced a “Frequently Asked Questions” brochure to assist businesses operating in strip shopping areas.

It is a quick help guide for issues in your street including reporting bins that have been damaged, footpaths that need repairing, or if you are looking for tips on presentation for your business.

This brochure is intended to give you the knowledge and guidelines to make your retail shopping centre the first choice for local residents and visitors to the area.

This Frequently Asked Questions brochure is free and if you would like a copy, please contact us on 9238 1550 or email Kay at [email protected]

Your business may not have a website, but you may be in the

‘social media hemisphere’ and not even know it. There is a whole new world of advertising out there as customers become more technology savvy.

You have probably heard of websites where travelers submit their comments about their personal experiences at a destination. Did you know that there are websites for restaurants and cafes where people can leave comments after they visit your business?

They review and place comments about the décor, staff (and even what they are wearing), the food, the service just to name a few areas of review.

Visit www.urbanspoon.com or www.eatability.com.au/au/melbourne to see if you have reviews.

This is a great place to go and check whether you are meeting people’s expectations and if not, an opportunity to revise what you are doing. Most of the comments are very positive and are great testimonials to encourage potential customers to come to your business.

There are also food bloggers and even here in Greater Dandenong there are two ladies Yas and Nat that have set up a website reviewing all the great things to do here in the area. This includes restaurants and cafes. You can check it out at www.minicitychallenge.wordpress.com

So perhaps brief your staff to always be on their best behavior as you won’t know who is about to blog. On a positive note, have your staff encourage customers to provide positive feedback - it’s a free service – and great publicity.

As we know, ‘word of mouth advertising’ is the best form of advertising and doesn’t cost anything.


rEtail aCtiVitiES


The Dandenong Retail Traders’ Association Business Awards were revamped this

year to encompass more retailers and it gave the public the opportunity to vote for their favourite Dandenong business through the Dandenong Journal.

Nominees and winners were announced at the Christmas Dinner on Tuesday November 27, which also incorporated the Annual General Meeting.

The five finalists were, Heidi Rose, Menzline Mason Reed, Polish Rye Crust Bakery, The Good Guys and Universal Pool Care.

Heidi Rose was announced as the Central Dandenong Retailer of the Year. The winner will now be an automatic entry in the Greater Dandenong Chamber of Commerce Premier Regional Business Awards.

The Chairpersons Award was given to Rahimi Baryalai from Afghan Pamir Restaurant who has been a great ambassador to central Dandenong for many years through the promotion of his business in The Age, Epicure and seen on Coxy’s Big Break and Postcards. Rahimi has also had positive reviews

from foodies including Matt Preston from Masterchef.

A new committee was elected on the evening and Glenys Cooper from Compleat Angler was appointed as the new Chairperson. Roy Aspinall retired from the position of Chairperson and was acknowledged for his 16 years of dedicated service to the DRTA. Roy has tirelessly worked for and on behalf of the DRTA and for the betterment of central Dandenong over this period of time and will be missed as he steps down from his position.

Top Retail Award

Each year Council’s Economic Development Unit (EDU) arranges for

the installation of Christmas decorations across the 3 major retail activity centres, being central Dandenong, Springvale and Noble Park.

The focus for decorations this year is on Council owned properties and civic spaces. Locals and visitors will find 10 bright and colourful trees and flower crates located in Multicultural Place in Springvale creating a mini forest. Along Springvale Road there is a message on the large sky sign and ‘Seasons Greetings’ bin signage at street level.

In Noble Park you will also find the bin signage, along with flower crates and funky decorations with birds and stars brightening up Douglas Street near the

corner of Buckley Street and also in the Noble Park Civic Space.

The traditional Santa and Sleigh is once again featured on the Bendigo Bank corner site as you enter central Dandenong, along with decorations and flower crates in Palm Plaza, and new this year are decorations on the Drum Theatre. Look out for these and especially take notice of the front entrance on Lonsdale Street.

The colourful flags will again welcome shoppers to Springvale, Noble Park and Dandenong as they enter the retail areas.

The EDU also supports entertainment in the lead up to Christmas at these retail activity centres. The entertainment this year includes angels, a clown, a magician

and other fun entertainers and musicians in Buckingham Ave and Springvale Road, Springvale, plus roving musicians and various entertainers between the Civic space and Douglas Street in Noble Park, as well as in central Dandenong. These will operate from 17 to 22 December.

Don’t forget that the large shopping centres in the area, Dandenong Plaza, Parkmore Shopping Centre and the Dandenong Market will have their own decorations and activities in the lead up to Christmas and into the new year during school holidays.

The Greater Dandenong Chamber of Commerce will also hold their traditional Carols by Candlelight in Dandenong Park on Friday 21 December.

Christmas Activities

Fun decals decorating the entrance doors to the Drum Theatre in central Dandenong.


projECt updatES

The activities of the South East Melbourne Innovation Precinct (SEMIP)

continue to offer opportunities for local businesses to engage with other innovators and key researchers alike.

In October, the CSIRO once again hosted a ‘Knowledge to Profit” workshop. This popular annual event presents experts in innovation discussing ideas, funding opportunities and how to work with research partners to bring knowledge to market most effectively. The event attracts key researchers and local innovative businesses and provides plenty of opportunity for free networking.

The next event in the Innovation Workshop series is to be held at Monash University late in February. Details will appear on www.semip.org.au closer to that time.

Save the DateThe signature event in the innovation calendar for this region is the annual SEMIP Innovation Symposium – an event where key speakers from across the country including local businesses present the latest in technology applications and how to bridge the gap between research and business. This year’s event will include a keynote presentation by Professor Ian Chubb, Chief Scientist of Australia & Patron of Science in Industry.

The 2013 symposium will be held on Thursday 21 March, so mark that date in your calendar, and register your interest at www.innovation2013.com.au.

If you are interested in registering to hear about upcoming SEMIP events and activities please email Paula Brennan in the Economic Development Unit at [email protected]

One of Dandenong’s much loved and highly acclaimed cultural

precincts – the Afghan Bazaar, is set for improvement with a streetscape enhancement project underway.

The Afghan Bazaar Cultural Precinct has evolved organically since the year 2000 and today boasts a cluster of some 18-20 Afghan retailers selling fresh bread, carpets, groceries, fashion and jewellery items and Afghan kebabs. Restaurants and cafes are popular destinations in this precinct attracting people from across Melbourne. The precinct is a significant employer of local Afghan community members and a valuable layer to the diverse retail landscape in central Dandenong.

The project is jointly funded by the Office of Multicultural Affairs and Citizenship, OMAC, (Cultural Precincts and Community

Infrastructure Fund) and the City of Greater Dandenong with a total construction budget of $800,000, and recognises the Afghan Bazaar as one of Melbourne’s emerging cultural precincts.

In mid 2011 an extensive consultation process was undertaken with the Afghan and non Afghan traders in Thomas Street, as well as key stakeholders comprising women, Afghan communities, cultural organisations, language students and community leaders.

The ideas captured through the consultation process were used to form a unique design brief. This brief will ensure community aspirations for how the street can be more visually appealing, culturally themed and functional are addressed in the new design.

In April Council appointed Hassell Limited to design the street enhancement. This concept was recently shared and discussed with the community and is being refined with the involvement of key stakeholders.

Stage one works utilising OMAC and Council funds will be directed to the central block of Thomas Street, between Scott and Walker Streets (commencing at Scott Street) where there is an intense concentration of Afghan traders.

Construction works are programmed to take place in the first half of 2013.

A Project Reference Group has been established to provide specific input in to the streetscape enhancement project and this group will meet throughout the life of the project.

One of Central Dandenong’s unique characteristics is its traditional shopping strip and main street environment, where residents can seek out individual speciality shops. Recent revitalisation projects have invested heavily in this unique quality through the Lonsdale Street redevelopment and creation of Halpin Way and Settlers Square.

Thomas Street with its generously proportioned scale is recognised as one of Dandenong’s important street connections. The total cost of streetscape renewal to Thomas Street is estimated to be $2 Million. The City of Greater Dandenong will continue to pursue various funding sources to complete the project.

For more information on this project contact the City of Greater Dandenong; Kevin Van Boxtel, Manager Revitalising Central Dandenong on 9239 1570 / [email protected] or Jenny Pemberton-Webb, 9238 1411 / [email protected]

Local Innovation Connections

Afghan Bazaar Streetscape Enhancement

“In the Street” consultation session held in Thomas Street

Networking at SEMIP events.

The Greater Dandenong Chamber of Commerce has a long and proud history.

Dean McCarroll of Okuma, Ben Claydon of Mediatec, Chamber President Peter Helmore, and Peter van Horssen of Mobile Raceway at the September awards event. Picture supplied courtesy of Star News Group.


The Greater Dandenong Chamber of Commerce held it’s third Premier

Regional Business Awards breakfast on 12 September at the Sandhurst Club. The well deserving nominees for this event were:

Okuma - a well established leader in the Australian and New Zealand distribution of machine tools, industrial products and speciality metals and fasteners. The quality and precision in the product are key elements that allow Okuma Australia to proudly boast they are the leading machine tool seller within Australia.

Mediatec - Australia’s premier AV solution provider for event and television productions. The key to this business is combining the latest in technology and equipment with outstanding individuals that have the passion and desire to stretch the technology and equipment to service a wide range of customers.

Mobile Raceway - Australia’s largest slot car racing centre. They have created a truly interactive store and are constantly rebuilding, rewiring and recambering the tracks to ensure they are in first class condition and capable of speeds that make this sport the fastest motor sport in the world.

The fourth Awards breakfast took place on 31 October and presented nominees Five AM Life, Waste Converters Recycling Pty Ltd and Wentrader Pty Ltd. The fifth and final breakfast for the year will be held on 12 December. See calendar of events for details.

The Chamber’s Grand Final charity luncheon took place on 26 September to raise money for the Make a Wish Foundation and the Australian Animal Protection Society. It was a great turn out and an enjoyable afternoon was had by all.

For more information please contact Jacquie Brown, Executive Officer, Greater Dandenong Chamber of Commerce

T: 0488 012 494 E: [email protected]

ChambEr updatES

Over the last 60 years the local chamber has been an integral part of

the business community of Dandenong, and after the amalgamation with Springvale chamber some 15 years ago, now represent the Greater Dandenong business community.

Greater Dandenong is well served by business organisations such as SEBN (South East Business Network), SEMMA (South East Melbourne Manufacturing Alliance) and the Dandenong Retail Trader’s Association.

Where does your loyal Chamber of Commerce fit into this mix?

How does the Chamber enhance the businesses of members and of the wider business community in this area?

These are the questions the Chamber executive is asking themselves, and they are after your feedback.

Ross Wade, Chamber Vice President is calling on local businesses to make more use of their Chamber. “As a small business owner, I am hungry for ideas on how to build my online presence, and how to get traction in social media. If you are also interested in this, let us know. If you have skills and a track record in this area, and are happy to share and promote, let us know,” he said.

The Greater Dandenong Chamber of Commerce is evolving. They are very interested in your feedback to help them evolve in the best way to serve the Greater Dandenong business community, so please feel free to email Executive Officer, Jacquie Brown at [email protected] with your comments, requests and ideas.

Watch this space to see how your Chamber can help you develop your business in these challenging times.

www.greaterdandenongchamber.com.au

How can the Chamber help you?

CHAMBER CHAT

Chamber President, Peter Helmore

with new Executive Officer,

Jacquie Brown.

grantS & opportunitiES


Grants and other support programs for business are available from both the Australian and Victorian governments for activities such as expanding your business, research and development, innovation and exporting. To explore what’s available visit the “grant finder” at http://grants.myregion.gov.au

Business Victoria has a comprehensive online resource designed to help start, run and grow businesses too. Visit www.business.vic.gov.au for help guides, and another grants tool.

Some examples of currently offered funding and assistance includes:

Access Programs Access Programs offer facilities and export-related assistance to Victorian companies planning to establish new export markets in particular target regions. Delivered through the Victorian Government Business Offices (VGBOs) assistance also includes market intelligence, strategies for market entry, cultural training, introductions, product/service evaluation and logistical support.

Grow Your Business This is a suite of grants to help small businesses to develop and implement strategies to become internationally competitive by offering a 50% rebate on the approved costs of a range of planning and management services.

The Innovation Voucher and Technology Voucher programsThese programs are generally matched funding for businesses to explore innovative ways of improving their competitiveness and productivity or to develop new technologies or integrate them into products and processes. Vouchers include Business R&D up to $25,000, and Innovation Skills up to $10,000, Technology Development up to $50,000, Technology Implementation up to $250,000, and Technology Student Accelerator up to $10,000.

The Small Technologies Industry Uptake Program (STIUP) This program gives Victorian businesses the opportunity to increase their competitiveness by using small technologies in their products, processes and services and allows innovative small technology companies to demonstrate and commercialise their goods and/or services. Available through Small Technologies Feasibility vouchers of up to $10,000, Small Technologies Technical vouchers of up to $50,000 and/or Small Technologies Trial vouchers of up to $250,000.

Investing in Manufacturing Technology Grants This grant can provide up to $250,000 (with a minimum co-contribution from the business of 75%) and is available to assist manufacturers to purchase and integrate new technologies and infrastructure to improve productivity and competitiveness, strengthen capability and/or encourage wider and ongoing innovation.

The Smart SMEs Innovation Commercialisation program This is an initiative supporting commercialisation resources, capabilities and networks for Victoria’s innovative science and technology businesses by assisting them to utilise and exploit science and technology for export, growth and profit, particularly in the areas of market readiness, global access, water solutions, and drug development.

Health Market Validation ProgramThe Health Market Validation Program is a $15 million competitive grants program that encourages innovation in healthcare. It supports the pre-market development of innovative healthcare-related products, processes or services by Victorian small to medium sized enterprises (SMEs).

R&D Tax Incentive programDon’t forget the previously promoted R&D Tax Incentive program providing targeted tax offsets designed to encourage more companies to engage in research and development in Australia.

All these and many more programs are detailed on the grant finder or at www.business.vic.gov.au

.........................................................................

Skills ConnectOther resources for business include Workforce development through the Australian Government’s Skills Connect program. A new website reflects all the workforce development programs and advisory networks, including workforce planning resources, quick links, quick reference guides and case studies.

Skills Connect is the employers’ gateway to information and support to connect you with funding that meets unique business or industry training and workforce development needs, helping build productivity and improve the future of businesses. You will have access to advice from a network of people with expertise specific to your industry or region.

Visit www.skillsconnect.gov.au

Small Business HotlineA Small Business Advisory Service hotline now provides a single point of contact to access information and referral services that assist small businesses with issues including taxation, starting up a business, and/or avoiding particular (business) risks. Phone: 1800 777 275.

Help for businesses

buSinESS information


Making and selling food brings certain responsibilities. Food-borne

contamination can cause illness and even death in vulnerable people.

All food business owners/operators (and community groups who sell food) are legally responsible to ensure that food sold or prepared for sale is safe to eat and free from any contamination.

In Victoria, to protect public health, the law generally requires a business that sells food, or handles food for sale, to have an approval to operate from the local Council Health office. We all rely on this so that we can have confidence that the food we purchase is safe to eat.

To make it easier for those who sell food in a variety of locations, there is a new Victoria-wide online system for single registration and notification requirements. This is available for businesses and community groups that sell food from stalls, vans and vending machines and came into effect in September 2012. With this new system these businesses are no longer required to register with multiple municipalities.

The website, Streatrader, was developed by the Department of Health in partnership with the Municipal Association of Victoria, and is supported by Councils across Victoria.

For more information visit https://streatrader.health.vic.gov.au

Streatrader a New Registration System for Foodies

2012 Little Day Out for BIG imaginations at Ross Reserve Noble Park.

The City of Greater Dandenong is once again involved in the Melbourne Food

and Wine Festival to be held in March 2013. This is a great way to showcase what Greater Dandenong has on offer to locals and visitors to the area.

There will be two events for people to attend – one at the Dandenong Market in central Dandenong and the other event in Springvale.

Melbourne Food and Wine Festival

Dandenong World FareDandenong MarketSunday 3 MarchTime: 11am–4pmCost: Free entry. Food from $1.00–$15.00 No Booking required

Circumnavigate the globe in Victoria’s most culturally diverse locality. Experience the delicious abundance and tempting aromas of global cuisines, cultures and entertainment in this enchanting world ‘food fare’ extravaganza.

The Tea of Life!Milan Tea HouseSpringvaleMonday 4 MarchTime: 12pm–2.00pmCost: $60 per personBookings from 1 Feb 2013 Phone 9771 5777

Retreat to an ancient world experiencing a tea ceremony that has remained unchanged for centuries. This historical ritual is accompanied by delicious Yum Cha delights followed by a gastronomical experience.


CalEndar of EVEntS

Cgd South East business networksDecemberSEBN Christmas Industry Breakfast

• Guest Speaker Kate Roffey, CEO Committee for Melbourne• Tuesday 4 December• 7am for 7.15 start–9am• Sandown Racecourse (Sportingbet Park)• $45 per person or $400 Corporate Table of 10 • Bookings Rachel 9238 1566 or [email protected]

Christmas activitiesDecemberIn the month of December come and enjoy the free Christmas activities held within Greater Dandenong’s major retail activity centres.

Dandenong: Roving entertainment between Lonsdale Street & Palm Plaza

• Monday 17 December: 12noon–2pm• Tuesday 18 December: 12noon–2pm• Wednesday 19 December: 12noon–2pm• Thursday 20 December: 12noon–2pm• Friday 21 December: 12noon–3pm• Saturday 22 December: 12noon–3pmNoble Park: Roving entertainment between Noble Park Civic Space & Douglas Street

• Friday 14 December: 11am–2pm• Saturday 15 December: 11am–2pm• Friday 21 December: 11am–2pm• Saturday 22 December: 11am–2pmFree Christmas portraits with Santa in Noble Park

• Saturday 15 December: 11am–2pm• Saturday 22 December: 11am–2pmSpringvale: Roving entertainment between Buckingham Avenue & Springvale Road

• Sunday 16 December: 12noon–3pm• Sunday 23 December: 12noon–3pm

Cultural tours & EventsFebruary Lunar New Year Festival

• Sunday 10 February• 9am–9pm• Springvale Shopping centre, Springvale• Free

March Melbourne Food and Wine Festival Events

Dandenong World Fare

• Dandenong Market• Sunday 3 March 11am–4pm• Free entry. Food from $1.00–$15.00• No Booking requiredThe Tea of Life!

• Milan Tea House, Springvale• Monday 4 March 12pm–2.00pm• $60 per person• Bookings from 1 Feb 2013 • Phone 9771 5777

dandenong retail traders associationFormed in 1997, the DRTA represents a diverse cross-section of Dandenong’s retail businesses. They aim to promote the area and conduct programs to assist businesses and the community. General Meetings are open to all central Dandenong businesses.

February General Meeting

• 6pm Tuesday 5 February • Ramada Encore Hotel, 50 McCrae Street Dandenong• Enquiries: Roy Aspinall Ph. 9793 3487

greater dandenong Chamber of CommerceThe Greater Dandenong Chamber of Commerce hosts regular breakfasts to announce nominees for the Premier regional Business Awards.

December Premier Regional Business Awards Breakfast

• Wednesday 12 December • 6.45am for a 7am start• Sandown Greyhound Racing Club• $48 members $58 non members • Bookings Jacquie 9794 8881 or [email protected]

Carols by Candlelight

Free community event, supported by the City of Greater Dandenong

• 7.30pm Friday 21 December • Dandenong Park, Pultney Street, Dandenong


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March Premier Regional Business Awards Gala event• Friday 19 March 2013• 6pm for 6.30pm start• Sandown Greyhound Racing Club• Bookings Jacquie 9794 8881 or [email protected]

SEmipSouth East Melbourne Innovation Precinct - Connecting businesses, researchers and government to foster innovation and bring the latest research and development to the region to secure its future.

FebruaryInnovation Workshop – Advanced manufacturing technologiesWorkshop covering additive manufacturing, advanced light alloys, polymers, solar cells and nanomaterials. This event will showcase research facilities and innovative businesses within the precinct, and promote connections between businesses and researchers in the region. These events showcase new technologies and applications relevant to manufacturing in Australia. • Tuesday 26 February 2013• 8am registration for 8.30am–11.00am• MC Professor Tony Lupton Director, John Monash Innovation

Institute Monash Clayton• Bookings Essential RSVP to [email protected]• Enquiries: Clare Meeker ph. 9905 0588

MarchAnnual Innovation SymposiumKey industry event providing an excellent opportunity to interact with world class industry leaders, researchers and Government organisations, and hear leading speakers on innovation and commercialisation related topics.• Keynotes including Professor Ian Chubb, Chief Scientist of

Australia & Patron of Science in Industry• Thursday 21 March 2013• 7.30am–2pm (including lunch presentation)• Hemisphere Conference Centre, South Road Moorabbin• To register or for more information closer to the date visit

www.innovation2013.com.au

South East melbourne manufacturers alliance (SEmma)Membership based industry group representing more than 200 leading manufacturers based in South East Melbourne.

December • Christmas Cocktail Evening & Networking function • Thursday 13 December • 5pm–7pm• Venue: Drum Theatre, Dandenong Town Hall, corner of Lonsdale

and Walker Streets, Dandenong • Bookings: www.semma.com.au or 9238 1565

9am - 9pm

Springvale Shopping Centre, Springvale

During Lunar New Year, Melbourne’s largest Asian shopping precinct is abuzz with Asian New Year’s celebrations. Come and enjoy the cultural performances, delicious food and traditional fire crackers at this free event.

Each year up to 70,000 people flock to Springvale to celebrate the largest festival on the city’s calendar, the Lunar New Year Festival.

The festival features a variety of traditional events and activities for all, including: Lion and dragon dances, martial arts displays, Vietnamese and Khmer folk dancing, fire crackers, Asian food stalls and games and rides.

The festival is based on the lunar calendar and is celebrated on the first full moon of the lunar year and is generally followed by 15 days of celebration.

For more information on the Lunar New Year Festival, contact the Springvale Asian Business Association on 0418 178 126.

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Greater Dandenong’s business news Local business, local ... · the Little India and Afghan Bazaar Cultural precincts, a local’s view of the Dandenong Market, and an overview of