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7/27/2019 #GREAT BOSSES tweet Book01
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#GREAT BOSSES
tweetBook01
By S. Chris Edmonds, MHROD
Foreword by Garry Ridge
140 Bite-Sized Proven Ideas or
Being Each Employees Great Boss
E-mail: [email protected] Stevens Creek Blvd., Suite 210
Cupertino, CA 95014
An Actionable Business Journal
Book Excerpt
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140 Bite-Sized Proven Ideas or Being Each Employees Great Boss
BOOK EXCERPT Table of Contents
Foreword by Garry Ridge
Section I: What Is a Great Boss?
Section II: Great Bosses Inspire Growth
Section IV: Great Bosses Inspire ExcellenceSection VII: Be a GREAT Boss
About the Author
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3#GREAT BOSSES tweet Book01
ContentsThis is the Table o Contents (TOC) rom the book or your
reerence. The eBook TOC (below) difers in page count
rom the tradebook TOC.
Foreword by Garry Ridge 13
Section I
What Is a Great Boss? 15
Section II
Great Bosses Inspire Growth 29
Section III
Great Bosses Honor Relationships 43
Section IVGreat Bosses Inspire Excellence 57
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Section V
Great Bosses Ensure Accountability 71
Section VI
Great Bosses Spur Teamwork 85
Section VII
Be a GREAT Boss 99
About the Author 113
140 Bite-Sized Proven Ideas or Being Each Employees Great Boss
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#GREAT BOSSES tweet Book01 5
Foreword by
Garry Ridge
Great bosses are the glue between results and
relationships. I you want to be a GREAT boss,
ollow Chris Edmonds guidance!
Garry Ridge
President & CEO, WD-40 CompanyCo-author, Helping People Win at Work
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Section I: What Is a Great Boss?
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#GREAT BOSSES tweet Book01 7
This introductory section ocuses on the potentialor leaders to be GREAT bossesto inspire
Growth, Relationships, Excellence, Accountability,
and Teamwork. When employees believe their
leaders are great bosses, they apply discretionary
energy to team and company goals. That energy
boosts productivity and creative problem solving.
Employees with great bosses are happier than
employees with mediocre or lousy bosses.
They serve customers delightully rather than
reluctantly. When leaders see their jobs as serving
team members kindly and with grace, remarkablethings happen.
Section I
What Is a Great Boss?
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Section I: What Is a Great Boss?
1A great boss is a caring leader who
inspires employees best eorts and ideas,
and removes employee rustrations daily.
2Great bosses create sae, respectul
workplaces that enable top perormance
and deep gratication by team members,
all at the same time.
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#GREAT BOSSES tweet Book01 9
3Great bosses act on their primary
responsibility o being servant leaders to
team members, not sel-serving leaders out
or their own gain.
4Employees o great bosses bring their
whole sel to worktheir skills, hopes,
dreams, and aspirations. They know their
bosses respect them.
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Section II: Great Bosses Inspire Growth
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#GREAT BOSSES tweet Book01 11
The rst responsibility o great bosses is to
inspire growth. Great bosses create avenues or
team members to learn new approaches, develop
new skills, and increase team members
condence to put those skills into action in the
workplace. Great bosses do not let team members
rest on their laurels or allow their skill sets to
stagnate. The only way great bosses can ensure
that their organizations talented, engaged team
members are held in the highest regard is to
continually boost their contributions and value tothe company.
Section II
Great Bosses Inspire Growth
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Section II: Great Bosses Inspire Growth
22Great bosses ask employees regularly,
What can I do to make your job easier?
They listen, learn, and rene to boost
perormance.
21Great bosses clariy team strategy and
goals, and set high standards or the team
and its players. Growth is everybodys
responsibility.
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#GREAT BOSSES tweet Book01 13
24Great bosses inspire high standards in
team members, who themselves do not
tolerate less than their best each day.
23Great bosses dont tolerate Weve tried
that beore to new approaches. They
inspire the piloting o ideas, not the
discounting o them.
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Section IV: Great Bosses Inspire Excellence
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#GREAT BOSSES tweet Book01 15
The third responsibility o great bosses is
to inspire excellence. Great bosses set clear
perormance expectations and coach teammembers on how to exceed them every
time. High standards met consistently help
diferentiate the teams contributions to the
company and to their customers. Great bosses
know that their organizations rightully
expect them to ensure that goal standards are
consistently met. Great bosses create work
environments that enable team members to
apply their knowledge and skills that serve
the teams perormance standards. They cant
demand perormancethey must inspire it,every day.
Section IV
Great Bosses Inspire Excellence
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Section IV: Great Bosses Inspire Excellence
61Great bosses make perormance
expectations plain and clear, and then
secure each team members commitment
to the standards and deadlines.
62Great bosses inspire sta to constantly
discover new ways to accomplish tasks,
boost efciency, and serve others.
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#GREAT BOSSES tweet Book01 17
64Great bosses know every target cannot be
exceeded. They inspire the team to meet
standards or all tasks & exceed standards
on vital ones.
63Great bosses expect and praise aligned
behavior rom themselves and their team
members. Respectul workplaces boost
employee perormance.
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Section VII: Be a GREAT Boss
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You have a choice. Will you embrace these best
practices or will you choose to keep on doing
what youve always been doing? To boostemployee results and engagement, do GREAT.
Section VII
Be a GREAT Boss
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Section VII: Be a GREAT Boss
121Great bosses treat EMPLOYEES as their
primary customers. I employees eel
trusted, honored, and respected, they
thrive.
122Great bosses dont do leadership
behaviors. They engage in leadership
LOVE, serving team members so they can
thrive each day.
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124Great bosses promptly apologize to team
members and/or team when they make a
mistake or are wrong. They are in service
to others, not sel.
123Great bosses EXpect and INspect both
perormance and values. Misses in one or
both can lead to improvement plans with
clear deadlines.
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S. Chris Edmonds is a sought-ater speaker, author, and executive consultant.
CEO and ounder o The Purposeul Culture Group, Chris also serves as a
senior consultant with the Ken Blanchard Companies. Chris is the author o
#CORPORATE CULTURE tweet and co-author o #POSITIVITY at WORK
tweet, #SUCCESSFUL CORPORATE LEARNING tweet Book03: InstructionalDesign for Todays Professionals, and o Blanchards bestselling book Leading at
a Higher Level. Chris helps successul organizations increase perormance and
values alignment using his proven process. He has thousands o Twitter, Facebook,
Google+, and LinkedIn ollowers who look orward to his culture and leadership
tweets each day.
About the Author
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Getting #GREAT BOSSES tweet Book01
(http://www.thinkaha.com/books/great-bosses-tweet-book01/)
#GREAT BOSSES tweet Book 01 can be purchased as an eBook or $14.95 or
tradebook or $19.95 at http://www.thinkaha.com/books/great-bosses-tweet-
book01/ or at other online and physical book stores.
Please contact us or quantity discounts [email protected] or to be inormed
about upcoming titles [email protected] or phone (408-257-3000).
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