MIGNONETTE JOY V. GOZARIN, MBA MOBILE: +65 9716 1034 | E-MAIL: mignonettejoy@gmail.com

AREAS OF EXPERTISE PERSONAL SUMMARY

Operations Management

IT Project Management Internet Marketing

Staff Management

Resource Management

Events Coordinator

As a graduate of the Ateneo Graduate School of Business, Masters in Business Administration and STI College Southwoods, Bachelor in Information

Technology, I have taken different leadership roles at large like the student

council and at small like being a class president which enable me to be equipped

and ready in taking leadership or management roles in the companies I have

joined with. Most importantly I have gained not only of specific experience and

skills, but also a valuable and transferrable skill set.

I have gained valuable understanding and experience in using key strategies and

tools in helping business achieve its corporate goals. I have managed various

sets of talents or individuals in different organization I worked with from On-

the-Job Trainees (OJT) to seasoned workers majorly with I.T experience like

mobile (windows and ios) programmers, web or graphic designers, project

managers including clients, and OJTs. I have spearheaded projects that

successfully completed in a given time, headed project meetings, managed and

resolved conflicts, liaised with various divisions, formulated campaigns in a

marketing strategy, applied effective communication skills. I have developed

successful working relationships with the big bosses and the staff internally and

externally.

I am looking for a secure management position in an organization that pursues growth and uses

technology in reaching their company goals where I can bring immediate and strategic value

and develop my current skillset further.

PERSONAL SKILLS CAREER HISTORY Conscientious

Dedicated

Goals Oriented

Industrious

Industrious

Optimistic

Reliable

Resourceful

Team Player

Versatile

IT Professor (Full Time)

STI College Southwoods

Duties and Responsibilities: ► Assigned to teach the following Information Technology and

Management subjects in 3rd and 4th year students:

Software Engineering, Project Management, Business Information

Systems, Management Information Systems, Operating Systems,

Computer Programming 1 (Java), and Computer Fundamentals.

► Oversee students with "Software Projects" in conceptualizing,

developing and presentation.

► Oversee Project Management students in their project from

planning to execution to evaluation (egress).

► Assisted the I.T Department Head in some academic and non-

academic activities.

June 2014 - April 2015

PERSONAL DETAILS

Add: 52 Bukit Batok St. 31 The Madeira

# 13-10, Singapore, 659443

Last Salary: Php 16,000

Expected Salary: SGD 2,500

Financial Advisor

Sunlife of Canada Philippines (Sunlife Financial)

Duties and Responsibilities: ► Manage expectations of the possible clients in a volatile market

(Philippines) of their possible investments.

► Achieve a person's financial goals by creating financial roadmap of his/her present financial status.

► Educate clients about other financial instruments in growing their money to have a strong future value for them and their family.

► Participated in various investment seminars in Stock Market, Personal Finance, and the likes.

► Participated in team meetings and other company social events.

Dec. 2013 - Jan 2015

Operations Manager / I.T Project Manager / Internet Marketing

Accedeo I.T. & BPO

Operations Manager

Duties and Responsibilities:

► Reported directly with the company's CEO.

► Responsible in developing work policies and guidelines for the

company.

► Responsible in overlooking the work process—from getting sales

to maintaining clients' needs and projects. Making sure that no work

or person overlaps and overlooks each process and other details.

► Authored the billing process for clients and lead the creation of the

company’s billing project in all projects.

► Participated making management decision together with the

company’s director and the CEO which includes hiring, process

making, and dismissing or disciplining a misdemeanor in the

company.

► Created a “customer care” process for the clients (where they are

being surveyed via email) after we have given them service.

► Suggested and created the company’s employee performance

evaluation (employee appraisal sheet) and successfully approved by

the top management.

► Co-Authored in developing the Organizational Make-up of the

company.

► Successfully liaised policies and other changes with different

department heads such as the Director, IT Manager, Project Manager,

Marketing Manager, and the staff.

► Lead the company’s management meeting every week.

► Suggested changes in the Company logo which was used in

company’s collateral.

► Suggested and formatted the clearance process and form of the

company.

I.T Project Manager

Duties and Responsibilities:

► Responsible in planning, execution, and customer feedback of a

project.

► Liaised project needs to the appropriate person/s in the team

especially with the I.T Manager.

► Responsible in doing a “kick-off” (an initial meeting with the client

and the lead programmer) and prepare all the necessary

documentation, collateral, and programmers for the project to start.

► Responsible in communicating the statuses of every project at hand

if they are delayed, on time, or in critical level to all stakeholders.

► Responsible in communicating clients’ expectations with the

programmer and vice versa.

► Collaborated with other department such as the Internet Marketing

for additional services that the company could offer for their existing

clients.

► Managed in developing mobile application, advanced web

designing, and web designing using Java, ASP, .NET, CSS, and PHP

languages.

► Used and incorporated SLDC and Agile methodologies in

developing projects such as an E-Commerce website, Standard

interactive web design, and a sharing website. Visit the company’s

website for the list of the projects we have created:

http://odevit.com/Portfolio.aspx

► Projects handled are: Brooks Company, Agape Dental, Hermann

Equipment, Agape Home Health, and Figs Landscaping.

Internet Marketing Manager

Duties and Responsibilities:

► Created the Internet Marketing Plan, Internet Marketing Process,

Client Reviews, and reviewed all the Marketing collateral of the

company.

► Headed the internet Marketing campaign of the company, clients,

and its sister company.

► Used Google Analytics, SEO Moz (Open Site Explorer), Keyword

analyzer, Word Ranking (Google, Mozilla Firefox, Bing), and On-

Page and Off-Page SEO Tools.

► Co-authored the email marketing process and email blasts (email

campaigns) for the company services.

► Trained co-workers about Search Engine Optimization (SEO) and

on how departments can help the Internet Marketing efforts.

Jan. 2012 - Dec. 2012

► Responsible in doing client presentation of the company’s other

services aside from web development.

► Overhauled, Monitored, and Campaigned the company’s website.

► Responsible in creating monthly reports such as web analytics for

the clients. Recommendations and forecasting are included.

► Able to rank the company’s keywords in Google Search from July-

December 2012 (advanced web development in Roseville - 8, cross

platform development Roseville - 3).

► Projects spearheaded: The company’s website, Agape Dental, and

My Pocket Band.

Internet Marketing Team Leader KMC Mag Group

Duties and Responsibilities: ► Responsible in campaigning for the company’s keywords using

white and gray hat process.

► Responsible in creating monthly reports for all the SEO activities.

► Recruited and Trained On-the-Job Trainees to be Internet Marketers.

► Managed their weekly tasks and reports.

► Wrote articles for the internet Marketing Campaigns and other

Collateral.

Sept. 2011 - Dec. 2011

Internet Researcher/ SEO

Paragon Int' l Customer Care Ltd. Duties and Responsibilities

► Responsible in maintaining websites’ rankings and promotions on

the internet.

► Do web analysis, copywriting, and keyword research on websites

being promoted and on competitor’s site as well.

► Wrote articles for company's client.

Dec. 2008 - Sept. 2011

Computer Teacher/ Network Administrator

Joseph and Mary Academy

Duties and Responsibilities

► Assessing the students in their computer skills and create lesson

plans that suites every student’s ability.

► Administering and maintaining the school’s network connection.

► Forecasting needed improvements, implementations, and budget

proposals for computer room.

June 2007 -

March 2008

Technical Support Representative (TSR)

Sykes Asia Inc.

June 2006 -

April 2007

KEY SKILLS AND COMPETENCIES

Operations Management attributes

► Effective communicator.

► Emphasizes with clients and other stakeholders.

► Making sure that everyone in the company is looking at the same

goal, mission, and vision.

► Enforces company standards to all staff including the CEO.

► Motivates and encourages team or other stakeholders when needed.

► Creating projections for a certain project for profit or loss.

► Keen in tracking projects, staff, and other measures such as KRAs,

project projections, appraisals, and the likes.

► Delegates tasks.

► Maximizes company’s resources including staff.

I.T Project Management attributes

► Experienced in using SDLC and Agile Methodologies in developing

projects.

►Website projects with interactive features created using JAVA, .NET,

ASP, PHP, CSS, and HTML languages.

► Accurately identify client's key requirements.

► Experienced of working with project stakeholders in remote areas.

► Effective communicator using English and Tagalog languages.

► Creating effective, informed and highly motivated teams focused on

delivery.

ACADEMIC QUALIFICATIONS

GRADUATE SCHOOL

Masters in Business Administration

Ateneo Graduate School of Business,

Rockwell, Makati 2014 (August 2014 Graduation)

BACHELORS DEGREE / UNDERGRADUATE DEGREE

Bachelor of Science in Information Technology

STI College Southwoods

Carmona, Cavite 2006

Belonged to the upper 10 % of the Graduating Class

Best Thesis in Information Technology -“Active Slides- A

presentation Software”

TRAININGS AND CERTIFICATES

Project Management (Teaching Certification)

STI College Southwoods

2014

Management Information System (Teaching Certification)

STI College Southwoods

2014

Business Information System (Teaching Certification)

STI College Southwoods

2014

JAVA Programming (Teaching Certification)

STI College Southwoods

2014

Online Email Marketing

Accedeo IT and BPO

2012

Online Marketing

John Calub

2012

Search Engine Marketing

Paragon Int'l Customer Care

2011

REFERENCES

Available Upon Request