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GOVERNMENT OF SIKKIM, ENERGY & POWER DEPARTMENT, GANGTOK WELCOME TO THE GUIDE FOR MAKING ONLINE PAYMENT (E-PAYMENT) OF ELECTRICITY BILLS AND UTILIZING OTHER USEFUL FEATURES THAT WILL BE HELPFUL FOR YOU IN MANAGING YOUR ELECTRICITY ACCOUNT.

GOVERNMENT OF SIKKIM, ENERGY & POWER DEPARTMENT, GANGTOK

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Page 1: GOVERNMENT OF SIKKIM, ENERGY & POWER DEPARTMENT, GANGTOK

GOVERNMENT OF SIKKIM, ENERGY & POWER DEPARTMENT, GANGTOK

WELCOME TO THE GUIDE FOR MAKING ONLINE PAYMENT (E-PAYMENT) OF ELECTRICITY BILLS AND UTILIZING OTHER USEFUL FEATURES THAT WILL BE HELPFUL FOR YOU IN MANAGING YOUR ELECTRICITY ACCOUNT.

Page 2: GOVERNMENT OF SIKKIM, ENERGY & POWER DEPARTMENT, GANGTOK

How to make e-payment ………

• You need to log on to official website of Energy & Power Department – www.powerdepartmentsikkim.com

Page 3: GOVERNMENT OF SIKKIM, ENERGY & POWER DEPARTMENT, GANGTOK

Home page……….

Page 4: GOVERNMENT OF SIKKIM, ENERGY & POWER DEPARTMENT, GANGTOK

Agreement page……

Page 5: GOVERNMENT OF SIKKIM, ENERGY & POWER DEPARTMENT, GANGTOK

First dialog box ……

Page 6: GOVERNMENT OF SIKKIM, ENERGY & POWER DEPARTMENT, GANGTOK

New user registration….

On clicking the appropriate link ….

Page 7: GOVERNMENT OF SIKKIM, ENERGY & POWER DEPARTMENT, GANGTOK

On clicking on New User …….

Check you electricity bill and enter Contract Acc.No. instead of Consumer ID. This wrong prompt is being corrected. Installation No. is also found in the bill.

Page 8: GOVERNMENT OF SIKKIM, ENERGY & POWER DEPARTMENT, GANGTOK

Upon correct entry, we get this screen…….

• Please note the User ID and Password before exiting.

• User ID will be letter(in capital) S appended to your Contract Acc.No. If your Contract Acc.No. is 123456789, then your User ID is S123456789.

• Password is what you create yourself.

• On successful registration, the following message will be flashed

Page 9: GOVERNMENT OF SIKKIM, ENERGY & POWER DEPARTMENT, GANGTOK

Registered? Now log in using your User ID and password……

Page 10: GOVERNMENT OF SIKKIM, ENERGY & POWER DEPARTMENT, GANGTOK

Welcome to your home page ……..

Page 11: GOVERNMENT OF SIKKIM, ENERGY & POWER DEPARTMENT, GANGTOK

View Bill ……….

Page 12: GOVERNMENT OF SIKKIM, ENERGY & POWER DEPARTMENT, GANGTOK

Consumption history. This will display a graphical representation of your load pattern.

Page 13: GOVERNMENT OF SIKKIM, ENERGY & POWER DEPARTMENT, GANGTOK

MAKING PAYMENTS …….

THERE ARE TWO PAYMENT TYPES, CURRENT BILL AND ARREAR.YOU CAN PAY BOTH.HOWEVER, CURRENT BILL WILL HAVE TO BE CLEARED BEFORE ARREAR IS ACCEPTED BY THE SYSTEM.

Page 14: GOVERNMENT OF SIKKIM, ENERGY & POWER DEPARTMENT, GANGTOK

Making payment ……..

Page 15: GOVERNMENT OF SIKKIM, ENERGY & POWER DEPARTMENT, GANGTOK

Making payment ……..

Page 16: GOVERNMENT OF SIKKIM, ENERGY & POWER DEPARTMENT, GANGTOK

Touchdown………

Page 17: GOVERNMENT OF SIKKIM, ENERGY & POWER DEPARTMENT, GANGTOK

Concluding points……

• On successful payment, a payment receipt with transaction id will be generated on screen. You can take a screenshot of this receipt and keep it for your record. The receipt can also be printed using your printer.

• Have you provided your e-mail id correctly while making payment? If yes, then a receipt will be auto generated and emailed to you in the email id you have provided.

• The receipt is a provisional receipt.• On very rare occasion, you may find that your bank account has not been

debited after making payment. This means that your payment has not gone through. In such a case, please pay once again.

• Please do not worry. The system will not take same payment twice against one receivable. If your payment is up to date, the system will show zero due against your account and you will not be able to make extra payment even by mistake.

Page 18: GOVERNMENT OF SIKKIM, ENERGY & POWER DEPARTMENT, GANGTOK