Government Connect A national vision for joined-up government

Steve LawrenceTake-Up Manager

Agenda

1. Introduction and Summary

2. Where are we now?

3. Key Government Connect Benefits

4. The Products

5. Progress with Early Adopters

6. GC Core Pricing

2

Introduction to government connect (Cont.)

Programme Board and Programme Office

• Janet Callender (Tameside MBC Chief Executive) is Chair

• Roy Marshall, Head of IT and CIO for DCLG (ex BP/ ex DHL) is SRO

• Sponsoring Group represented by DCLG, Tameside, DWP and eGU

• Stakeholder Board will be made up of members from SOLACE, SOCITM, LGA,

London Connects, DCLG, eGU and a variety of senior council managers

• Programme office is run through DCLG supported by: Sedgemoor, Hampshire,

Tameside, Islington, Westminster and London Connects

How we work

• “Making best joined-up practice common practice”

and “Build once and use many”.

Capitalising on national programmes, we expect to

generate economies of scale, reduce time to market

and improve efficiency and effectiveness of service delivery

Adoption Target Summary

Strategic Targets• Aiming for 200 Local Authorities by March 2007, would expect c.130

• Aiming for all by March 2008, expect c.300

• Break even by 31st March 2008 and for GC to be a going concern

• ~£6.7MM from 300 Council subscriptions (av. ~ £22,300 per Council)

Route to market• GC Approved Vendors (“Feet on the Street”) supported by a geographical focused

GC Take-up Team of 3 with a dedicated Engagement and Business Change Team

• Councils have a choice of working with Vendors or GC directly

Four Key Points to remember about GC• Enabler

• Broker between Local and Central

• Facilitator of collaboration

• Accelerator

Key Features Summary - What Customer get for their money

GC Register• National Registration and Authentication solution for Councils’ online customers

• National Single Sign On service across GC Community sites

• National Whitelabel service with consistent privacy statement and Ts&Cs

GCSx (GC Mail, GC Exchange, Connectivity)• Managed leased line service (99.7% SLA)

• Ability to surf the web

• Send secure emails across and off the GCSx

• Anti-Virus protection

• Ability to route structure messages securely across the GCSx network to other

members on the network

• Interconnections, via the GSi, with NHS (N3), CJIT (CJX/PNN) and OCGDs

• Ability to carry patient sensitive data

2. Where are we now?

Scoping the landscape by …

• Handover to new team nearly complete

• Taking stock of work to date: products and deliverables through programme and project assurance

• Spotting and filling any gaps

• Getting new recruits up to speed and engaged

• Update various board membership and governance

• Refocus as a Benefits led programme

Progress Summary

• Open for Business since 26th April 2006

• Engagement and Implementation Paperwork ready and available• MOA for due shortly currently with new GC legal team

• Early Adopters for Wave 1 shorlisted• 38 Councils represented from 21 contacts

• Transaction and Service areas being detailed

• Paperwork delivered and completion underway

• Expect returns from end of June

• GC review 3rd – 18th July (earlier returns means earlier service builds and connections)

• Orders for GC Register/ GCSx placed on Suppliers w/c 24th July

• First connections during September/ October

• Marketing and comms review• Monthly news letter and web site revamp in July

• GC Vendor Registration• Signed off by GC SMT on 23rd May 2006 for GC Register

• Vendor’s “Registration” dates to be booked over July and August

Central Government engagementIdentify service areas to transform e.g. :

• DWP – benefits payments and fraud detection (MOU negotiation)

• DfES – children's index access (started)

• DCLG – performance reporting returns (started)

• DVLA – parking permits (started)

• Home Office in the future – how we work together (not started yet)

• CJIT (CJMS)

• JARD

• NASS

• Police (PNN)

• HMRC (started)

• LA to partners – e.g. Police, Heath Authority (started)

3. Key Government Connect Benefits

Key Government Connect Benefits:

DWP Example:

Now: Data from the DWP needed in support of claims management is accessed through standalone RATS terminals.

GC product enabler : GC Exchange could enable the secure sharing of information between systems in an open standards based framework.

After GC product is implemented: GC Exchange could allow system to system transfer of data between the DWP and the local authority

Key Government Connect Benefits:

Adult or Children’s Services Example:

Now: Referrals between organisations must be done by courier or fax where client details are shared or data is sensitive.

GC product enablers: GC Exchange could enable the secure sharing of information between systems. GC Mail provides a secure solution using the councils existing e-mail system and a secure infrastructure (GCSx)

After GC products are implemented: Interagency communications can be facilitated thus providing faster and more cost effective information exchange.

4. The Products

Government Connect summary of components

GC Core• GC Register – enabling Councils to authenticate the organisations and

people with whom they communicate based on the Government Gateway

• GC Exchange – providing an affordable, stable platform to link back office

systems

• GC Mail – enabling secure email between Councils and others

GC Plus• GC Pay – providing an e-payments solution

• GC Alerts – allowing Councils to expand the options for informing customers

• GC … - future products and services determined by our customers for

example various Customer Accounts and Reporting mechanisms

Customers and Suppliers have direct access through forums

and user groups to influence the direction and components

of government connect.

When can you order Government Connect Products

• GC-Register for L1 Authentication – Start of June 2006

• GC-Mail - Secure Mail – July 2006

• GC-Exchange – Document/ Data Exchange – Summer 2006

• GC-Accounts – Currently under review

• GC-Register for L2 – Currently under review (Summer 2007)

• GC Pay – Now

• GC Alert – Now

5. Early Adopter Progress

How are we getting on?Early Adopter events well attended on the 9th and 10th February 2006

• 290 attendees (154 in Bolton and 136 in London)

• 125 Local Authorities represented

• 76 New customer opportunities

Letters of Intent deadline was 24th Feb (extended to 3rd March)

• 36 LOIs returned by 24th Feb and 61 LOIs returned by 3rd March

• 8 Partnerships represented, including, for example:

• West Yorkshire Partnership

• Derbyshire Partnership

• Durham Partnership

• Norfolk Partnership

• 87 individual Councils represented and the first to connect could be one of :

• Shropshire CC

• Woking BC

• Barnsley MBC

• London Borough of Southwark

• Medway DC

Early Adopter Analysis – what are they using GC for

Product Split

Service Areas of Interest

Estimated Quarter

GCSx GC Register

GC Pay GC Alert

GC Mail GC Ex Q2 15 4 25 1 0 Q3 22 14 19 2 2 Q4 18 10 3 4 0 07/ 08 12 10 13 0 0 Total 67 38 60 7 2

Service Areas

Number of Early Adopters indicating interest.

Social/ Adult/ Children Services

21

Revs & Bens

35

Environmental

15

Other - e Admissions - Corporate Approach (Additional Access

Channels) - Leisure - Housing - Planning

22

Expected Activities and Timelines

Milestone High Level Activity3rd March 06 Closing date for LOIs from Early Adopters

10th March 06 Communicated next steps to Early Adopter Councils

30th March 06 GC Approved Vendors first detailed briefing.

w/c 10th April Documentation delivered to Councils/ GC Vendors

w/c 17th April – w/c 30th June26th April 2006

Councils and/or GC Approved Vendors complete and return the paperwork.GC “Open for Business”

June – July 06 Quality assured paperwork is in turn delivered to GC Suppliers by GC Account Manager.

Aug - Sept 06 Implementations expected to start.

Sept - Oct 06 Expect first Councils “switched on”. Start tracking agreed Benefits Measures to Jan 07-Mar 07 onwards.

Jan 07 – Mar 07 Outcomes of Case Studies.

Documentation Available for Councils

Now:• Whatis documents (GC Register, Mail and GCSx)

• Pricing notes on GC Core

• Return On Investment Tool

• Business case template

• Readiness checklist

• Service build questionnaire for GC Register

• Code of Connection and Proforma Order form for GCSx

During June & July 06:• Fact sheets and collaterol

• Website refresh

• MOA

• GSi/ C&W GCSx Contract

• List of GC Approved Vendors

During the late Summer/ Autumn 06 :• Live Service Support

• Service implementations feedback via Customer Satisfaction Questionnaires

• Business Benefits Tracking and Sharing Outcomes as Tailored Case Studies

Current activities with Early Adopters

• Prioritising needs of Early Adopters

• Prioritise their Service area requirements

• Benefits Measures identified and agreed

• Agreed time to track and review these Benefits

Measures for realisation

• Agreed format for tailored case studies

• Early Adopters to act as GC Champions

• Business As Usual customers welcome

6. GC Core Pricing

Pricing SummaryBand No of

LAs

FSS

Total

(£MM)

GC

Register

(£’000s)

GC Sustainability Subscription

from GCSx

(£’000s)

Total

Yearly Running Subscription

(£’000s)

A 4 <5 £2.5 £1.4 £3.9

B 69 5 £5.0 £3.6 £8.6

C 68 11 £7.0 £5.0 £12.0

D 85 14 £8.0 £8.3 £16.3

E 126 20 £9.0 £13.9 £22.9

F 36 450 £21.0 £27.8 £48.8

Max 388 2,000 £45.0 £41.7 £86.7

FSS 310,273

GC Register 16,133

GCSx 22,347

Year 1 (Max) 38,480

Example: RotherhamIn Band E

Modula Pricing, for GC Register and GCSx,but Corporate Approach

GSCx Bandwidth and Circuit Costs

• The Councils will need to add:

• Project Management is £1188 and it is expected that 1 day is required for leased lines up to 2Mbps. Thereafter upto 10Mbps it is £3600 (~3days) and 10Mbps and over or dual links is £6000 (~5 days). All subject to survey.

• Each Council will require a Annual Security and Assessment and Advice day will is currently costed at £1,000 per day.

256k ADSL 2,500 2,940256k IP QoS 4,900 5,940512k IP QoS 6,000 7,5001mb IP QoS 7,200 9,2002mb IP QoS 9,600 11,2004mb IP QoS 19,950 15,5006mb IP QoS 21,950 22,90010mb IP QoS 22,950 26,50016mb IP QoS 45,000 30,50034mb IP QoS 64,950 33,400100mb IP QoS 82,950 45,940

GCSx Rental

Bandwidth CircuitGCSx Install

Partnership Discounts for GC Register confirmed

• The definition of a partnership is a where there is physical infrastructure or connections between two or more members. e.g. a shared Edge Service, WAN or intranet/ extranet.

• The percentage discount will be applied to the total sum of the individual subscription fees.

• Discount honoured for early partnership members but clawed back if partnership target not achieved

• The invoice for the discounted total will be presented to the lead Authority of the partnership.

• The lead authority nominates an individual to be accountable for the CoCo for the partnership.

Partnership No. Discounts

4 10%

6 15%

8 20%

12+ 25%

Government ConnectKey Points Summary

Key Points about Government Connect

• Government for Government

• Designed by Government people for Government people to use –

everyone can join in!

• Accelerates provision of consistent on-line solutions through key

components without duplication

• A community of trust and long term governance and sustainability

• Services vs. Products

• Pre – built. Configured to address requirements, leading to

reduced effort, risk and increasing accuracy

• Secure messaging infrastructure for structured and

unstructured data

• Authenticated citizens, employees and businesses

Key Points Summary (Cont.)

• Re-useable Components (Why Re-invent?)

• Designed and built from the ground up which reduces risk and

provides commonality

• Open standards with ‘hooks’ allowing connectivity to other services

and functionality

• Quality control, accreditation and compliance with Government

standards for interoperability.

• Strategic

• Supported by CIO Council, Government’s Service Transformation

and Common Infrastructure Boards. As well as SOCITM,

LGA and SOLACE

• Service longevity, standardisation and increased

certainty of availability.

7. Contact Details

Thank youVisit:

www.govconnect.gov.uk

Or Contact:

0845 838 2945

By e-mail: info@govconnect.gov.uk

Steve Lawrence

Take-Up Manager

07785 503 475

Firstname.surname@govconnect.gov.uk