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Robert Lynbeck Sharon Morden Governance in a time of crisis

Governance in a time of crisis - Community Housing Cymru · Governance in a time of crisis. Our approach to a crisis Purpose Establish a project team Collect Relevant data Monitor

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Page 1: Governance in a time of crisis - Community Housing Cymru · Governance in a time of crisis. Our approach to a crisis Purpose Establish a project team Collect Relevant data Monitor

Robert Lynbeck

Sharon Morden

Governance in a time of crisis

Page 2: Governance in a time of crisis - Community Housing Cymru · Governance in a time of crisis. Our approach to a crisis Purpose Establish a project team Collect Relevant data Monitor

NEVER AGAIN

Page 3: Governance in a time of crisis - Community Housing Cymru · Governance in a time of crisis. Our approach to a crisis Purpose Establish a project team Collect Relevant data Monitor

Our response

• Reassure

• Partnership

• Project Management

Page 4: Governance in a time of crisis - Community Housing Cymru · Governance in a time of crisis. Our approach to a crisis Purpose Establish a project team Collect Relevant data Monitor

Reassurance

Residents at the heart

Page 5: Governance in a time of crisis - Community Housing Cymru · Governance in a time of crisis. Our approach to a crisis Purpose Establish a project team Collect Relevant data Monitor

Partnerships

• Welsh Government

• Local authority

• South Wales Fire and Rescue

• The media

• CHC

Page 6: Governance in a time of crisis - Community Housing Cymru · Governance in a time of crisis. Our approach to a crisis Purpose Establish a project team Collect Relevant data Monitor

Governance in a time of crisis

Page 7: Governance in a time of crisis - Community Housing Cymru · Governance in a time of crisis. Our approach to a crisis Purpose Establish a project team Collect Relevant data Monitor

Our approach to a crisis

Purpose

Establish a project team

Collect Relevant

data

Monitor and control

Communicate

Page 8: Governance in a time of crisis - Community Housing Cymru · Governance in a time of crisis. Our approach to a crisis Purpose Establish a project team Collect Relevant data Monitor

The project team

Work streams

• Testing

• Risk management

• Business continuity

• Contract review and additional measures

• Communications

Page 9: Governance in a time of crisis - Community Housing Cymru · Governance in a time of crisis. Our approach to a crisis Purpose Establish a project team Collect Relevant data Monitor

Communication strategy

Purpose:

Reassure

Tell it first

Tell it all

Tell it fast

Page 10: Governance in a time of crisis - Community Housing Cymru · Governance in a time of crisis. Our approach to a crisis Purpose Establish a project team Collect Relevant data Monitor

Communication pack

Page 11: Governance in a time of crisis - Community Housing Cymru · Governance in a time of crisis. Our approach to a crisis Purpose Establish a project team Collect Relevant data Monitor

Residents at the heart

Page 12: Governance in a time of crisis - Community Housing Cymru · Governance in a time of crisis. Our approach to a crisis Purpose Establish a project team Collect Relevant data Monitor

Conclusion

• Short term

• Medium term

• Long term