ANNUAL REPORT • 2011 – 2012®

®

10596 Gandy BoulevardSt. Petersburg, FL 33702

ANNUAL REPORTJuly 1, 2011 – June 30, 2012

The world we live in today seems much smaller than it did just a short decade ago. World economies are increasingly interdependent. Instant communicati on and the global forums made possible by the Internet make it apparent that people everywhere share the same hopes and concerns – whether they live across the street or across the sea.

If ever there was a ti me for more goodwill in the world, it is now. Tolerance, understanding, kindness and generosity go a long way when world economies are shaken and world events threaten our sense of well-being. We are encouraged to “think globally, act locally,” to be mindful of the eff ect our acti ons have on the planet and the people who live here. Every act of kindness, every hand proff ered to those in need, creates a ripple eff ect.

Goodwill’s mission is to help people experience the dignity and power of work, more important than ever in this era of high unemployment. In the United States, Canada and in 12 more countries around the world, Goodwill Industries serves people who have disabiliti es or other employment challenges, helping them to become producti ve and live with the dignity that all people deserve.

Goodwill-Suncoast has been a part of Tampa Bay and west central Florida since 1954. The pages that follow illustrate how Goodwill-Suncoast has “acted locally” to enrich the communiti es we serve. During the past year alone, we provided services to more than 66,000 people and placed more than 10,000 in jobs. Our sister Goodwill organizati ons around the world are working toward this same end, spreading goodwill in ever-expanding circles.

We are indeed in this together. We thank you for joining us in making this small world a bett er place for all. Your material donati ons help fund our many services, and we are likewise grateful for your fi nancial gift s, much needed as we expand our faciliti es and our services to the community.

With grati tude,

R. Lee Waits Charlie Robinson, Jr.President and Chief Executi ve Offi cer Board ChairGoodwill Industries-Suncoast, Inc.

R. Lee Waits, president and chief executive offi cer, and

Charlie Robinson, Jr., chair of the board of directors.

T.C. fi rst came to Goodwill for our job services for people with disabilities. In 1971 he was able to transition into full-time employment. As a warehouse worker, he sorts and handles hundreds of shoes, toys and purses each day at our St. Petersburg headquarters.

His supervisor says he works “faster and better” than anyone – and T.C. wholeheartedly agrees! Plus, he does it all with a winning smile.

T.C. lives with his sister and a shepherd dog named Girlie. He works full-time, catching the bus every day at 5 a.m. in order to make it in on time.

He very proudly points to his corner of the warehouse. “I do all this, this whole thing, by myself.”

Themia Chavers, or T.C. for short, is a beloved fi xture at Goodwill. His happy attitude permeates the halls, and has for 40 years.

dignitydignity

Themia Chavers is in it to

Achieve

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Bobby gets up every day and stares his problems

down. His work, he says, helps rid him of

his bitterness. Bobby Garvin suffered from low self-esteem

before coming to work at Goodwill’s Adult Day Training center in Lakeland.

“You just wake up and you feel like you don’t have a purpose,” he says. He was bitter

about his disabilities and frustrated by being misunderstood.

Bobby found his purpose at Goodwill, where he helps assemble mops and assists in running the outlet store. He also learned gratitude and

admiration, watching his co-workers struggle intensely to do tasks that come more easily

to him.

“It means there’s hope for me,” he says. “If it wasn’t for Goodwill, I’d feel like I have no purpose in life. My work means so much to me,

I’d do it for free.

“But don’t tell anyone that.”

Themia Chavers is in it to

Achieve

Bobby Garvin is in it for

Purpose

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Connie was born with cerebral palsy. She endured a tough childhood followed by divorce, homelessness and the gut-wrenching, selfl ess decision to allow her two children to grow up with their father.

She came to Ocala, angry and aimless, seeking Goodwill’s services in 2005.

“Goodwill taught me to value myself,” she says. “It took a while and was not easy. I’ve fi nally learned how important I can be.”

Connie is now a Goodwill employee at Ocala’s Adult Day Training Center and an invaluable offi ce assistant. More importantly, she has discovered her passion –

advocating for others with disabilities. She’s active in various advocacy groups and is immersed in fi nding ways to help others.

“I wouldn’t trade this life or this job for anything,” she says. “I know now advocacy is what I will do.”

Life is often a rough road for Connie, and she’s determined to clear the path for others.

Connie Bass is in it for

Advocacy

Brionna Mora is in it to

Belong

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Soft-spoken and steadfast, Brionna fi nds

security and friendship in her beloved job.

As a child, Brionna bounced through military bases across the country with her parents. She had a medical history of epilepsy and

cerebral palsy, and no brothers and sisters to look out for her. Growing up was daunting.

When she was 15, her parents divorced, her father moved away and her mother home-

schooled her through the 11th grade. Brionna never had the chance to fi nish high school.

She worked sporadically before entering Goodwill’s Supported Employment program.

Now, with job coaching and Goodwill transportation, Brionna is a consistent and reliable worker at MacDill Air Force Base’s

440-seat Diner’s Reef. After ten years on the job, she has found a home in the military base

environment she’s so familiar with.

“Being here gives me a chance to interact with people and make progress,” she says.

“I’m happy here, I have friends here.

“My job means everything to me.”

Brionna Mora is in it to

Belong

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When Lorrie went to cash her very fi rst check as a home health aide, a woman behind her in line gasped and collapsed. Lorrie calmly went into action, checking the woman’s vital signs, shouting for someone to call 911, and beginning CPR. The woman regained consciousness before paramedics arrived, thanks to Lorrie’s level-headedness and training.

She was born with the level head; the training came from a Career Central employment center, where Lorrie had gone for career direction and help. Goodwill staff at the center noted her aptitude for the health care fi eld, and less than a year later she became a certifi ed patient care technician.

Lorrie is now happily employed at a nursing home, and it’s clear her patients are her passion.

“I like them to be able to tell me what’s wrong and trust me with everything,” she says. “I love the interaction.”

Just 22, Lorrie has already saved one life and impacted many others.

Lorrie Pittman is in it for

Compassion Darrell Courson is in it to Win

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success

Darrell Courson is in it to Win

Darrell is the guy everyone knows and

everyone likes. He took his second chance and

ran hard with it. After serving 20 months in prison for a

nonviolent crime, Darrell entered one of Goodwill’s work release centers. While there he

began working in the New Goods department at a Goodwill warehouse. A company director recognized his potential, and encouraged him

to go after a permanent position when he completed his sentence.

Fast-forward to the present: Darrell not only works at Goodwill full-time, he has been

promoted to a new position in our donations department. He’s so well-respected he was able to collect 12 letters of recommendation – in less

than a day – for a potential landlord who had doubts about his past.

As for the future, Darrell has no doubts.

“Thanks to Goodwill, my new life started,” he says. “And I haven’t looked back since.”

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Goodwill-Suncoast Serves the People of West Central Florida

Your material and fi nancial donations, along with your purchases at our stores, help support the following Goodwill programs and services:

JOB SERVICESEmployment services, including

temporary staffi ng, for people with all types of barriers to employment.

TRAINING CENTERSTraining centers and work for

people who have developmental disabilities.

HOUSINGAffordable, barrier-free apartment

buildings for people who are disabled or elderly.

Our mission is to help people achieve their full potential through the dignity and power of work.dignity and power of work.

HeadquartersStoresTraining CentersHousingCommunity CorrectionsCareer CentralOne-Stop Centers

Polk

Hillsborough

Pasco

HernandoSumter

Citrus

Marion

Levy

Highlands

Pinellas

Counties served: PinellasHillsboroughPolkHighlandsPascoHernandoCitrusMarionLevySumter

HeadquartersStoresTraining CentersHousingCommunity CorrectionsCareer CentralOne-Stop Centers

Polk

Hillsborough

Pasco

HernandoSumter

Citrus

Marion

Levy

Highlands

Pinellas

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Goodwill-Suncoast Serves the People of West Central Florida

achievement

COMMUNITY CORRECTIONSResidential work-release and

substance abuse programs for offenders.

PROGRAMS FOR YOUTHA literacy program for

preschoolers and career exploration programs for youth.

TRANSPORTATIONTransportation for people with

developmental disabilities.

At a GlanceTotal people served . . . . . . . . . . . . . 66,841 Workforce development . . . . . . . . .54,831 Childhood literacy . . . . . . . . . . . . . . .4,386 Community corrections . . . . . . . . . . .2,092 Community service workers . . . . . . .2,793 Temporary staffi ng . . . . . . . . . . . . . . .1,486 Vocational training & services . . . . . . . 596 Goodwill housing . . . . . . . . . . . . . . . . . 416 Other training & services . . . . . . . . . . . 241People placed in jobs . . . . . . . . . . . 10,178Employees . . . . . . . . . . . . . . . . . . . . . 1,362Operating budget . . . . . . . . . . $59,675,723Total revenue . . . . . . . . . . . . . . $61,821,011Retail program revenue . . . . . . $37,944,235Human services revenue . . . . . $22,581,150

Percentage of operating budget devoted to programs and services

A complete fi nancial statement appears on page 20.

88.1%

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A Year of Good Work

In October 2011, 200 guests were treated to the inaugural “Heroes, Villains & Vixens,” Goodwill-Suncoast’s new fundraiser combining our mission and zany Halloween madness.

The Ocala Goodwill Superstore, originally opened in 2001, underwent a refreshing interior remodel in November.

On a smaller scale, Ruskin Goodwill customers are likewise enjoying the “freshening up” of their favorite store.

Muinto obrigada to our distinguished visitors, founder and President Marcos Gonçalves and Director Mariana Lorca (both

at right) of AVAPE, a Brazilian organization devoted to the advancement of people with disabilities.

Goodwill-Suncoast launched its Goodwill – Good World campaign to kick off the new fi scal year with a message

of hope and harmony.

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A Year of Good Work

1,646 Goodwill Corrections clients gave 5,017 hours of volunteer work to Tampa Bay communities last year.

Temp jobs are a great avenue to permanent employment! Goodwill Temporary Staffi ng placed 439 people in jobs last year.

The business community supported Goodwill throughout the year, sending volunteers eager to help with special projects.

Keller Williams (above), Deloitte, and HSN are perennial – and much appreciated – supporters.

Goodwill’s Freedom Village residents in Pinellas Park created an organic vegetable garden with one side raised for wheelchair access. Their fi rst

harvest was just in time for an Earth Day feast.

Goodwill loves its volunteers! Jeanne Mansfi eld of St. Petersburg was named Volunteer of the Year for her work with BookWorks, our childhood

literacy program. Marion County BookWorks readers were named Volunteer Group of the Year.

Brides gave up their beauty sleep to queue up before dawn at three Goodwill Wedding Gala bridal gown sales held at our Brandon, Spring Hill

and Oldsmar superstores in June.

This past year saw numerous enrichments to our Adult Day Training (ADT) programs.* Besides working for paychecks in our donated goods/retail program, participants had new activities to enjoy. Art classes, a fi tness program to promote health and well-being, a bright new color scheme at the outlet stores, and a new Ocala micro-business – Good Dogs – were among the year’s happy developments for our trainees.

Goodwill-Suncoast operates training centers in St. Petersburg, Pinellas Park, Lakeland and Ocala, each of which serves people with intellectual disabilities, cerebral palsy, autism, spina bifi da and other developmental disabilities.

Participants receive skills training, work opportunities and paychecks. Through integration of their training with our retail business, ADT participants are strong contributors to Goodwill-Suncoast’s retail program. In fact, they run most aspects of three Goodwill Outlets, interacting daily with the bargain hunters who fl ock to these stores.

With assistance from Goodwill’s Supported Employment job coaching program, many former trainees have gone on to employment outside Goodwill – at grocery stores, hospital supply companies, restaurants and more. Goodwill transports several dozen Goodwill employees who have severe disabilities to fulfi lling jobs at MacDill Air Force Base in Tampa.

The coming year will see more enhancements to our training centers and outlet stores, and enrichment programs will continue as funds are available. If you would like to help, fi nancial gifts to our programs for people with disabilities are welcome!

*Goodwill’s Adult Day Training Programs are funded in part by the State of Florida Agency for Persons with Disabilities.

St. Petersburg ADT Fit Club participants became regulars at the St. Pete YMCA, building muscle and well-being.

Fresh new signage for the Ocala Outlet and training center!

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You could say that our programs for people who have signifi cant disabilities are at the very heart of our mission. Many of the same participants have been coming to Goodwill for decades. As such, they are extended family to our employees, and their happy, earnest faces never fail to make us smile.

The Heart of our Mission

Workout buddies show off their new Fit Club t-shirts.

MacDill AFB offers great work opportunities for Goodwill employees with disabilities.

Ocala ADT participants are learning how to run a small business, thanks to their shiny new hot dog cart.

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Each day, Goodwill helps Pasco and Hernando county residents put the uncertainty of unemployment behind them. As the primary provider of intensive services at Career Central employment centers, Goodwill helps job-seekers achieve the power of a paycheck.

Goodwill career specialists offer in-depth career management assistance to displaced workers, people on welfare, and others who need extra help fi nding employment. They assist men, women and teens, helping them secure training and other resources that will jump-start careers.

Since becoming the lead service provider in July 2010, Goodwill has helped thousands of Pasco and Hernando county residents fi nd jobs.

For contact information on Career Central One-Stop Employment Centers, see page 18.

The Pasco Hernando Workforce region, aided by lead service provider Goodwill-Suncoast, consistently ranks at or near the top statewide for job placements.

Tops in Job Placements

Career Central employees had the chance to meet Gov. Rick Scott during his recent visit to the center in Zephyrhills. The governor honored the Pasco Hernando Workforce Board for its number-one ranking in job placements.

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Charlie Robinson, Jr. ChairOscar J. Horton Sr. Vice ChairSteven M. Erickson Vice ChairMartin W. Gladysz Vice ChairKarl Koch Vice ChairRichard E. Ludwig Vice ChairJohn McCaugherty Vice ChairEd Rader Vice Chair Robert A. Wabbersen Vice ChairLoreen M. Spencer SecretaryR. Lee Waits President and CEO

Lee Bell, CPA Saltmarsh, Cleaveland & Gund Joshua Beyer The Sembler CompanyMark W. Brown PepsiCoRenee H. Dabbs The Victory GroupSteven M. Erickson Raymond James Financial, Inc.Tom Falone IV Florida Bullet, Inc.Mark E. Gauthier Gulf Florida Doughnuts, Inc.Martin W. Gladysz Raymond James BankPaul Horowitz Foelgner, Ronz & Straw PAOscar J. Horton Sun State International Trucks, LLCKarl Koch Holland & Knight, LLPRichard E. Ludwig TECO Power Services Corp., Retired John Maceovsky, CPA CBIZ Kirkland, Russ,

Murphy & TappJohn McCaugherty Hawkins ConstructionDavid E. Murphy The Sembler Company, Retired Carole F. Philipson Florida Hospital CarrollwoodEd Rader Kmart, RetiredCharlie Robinson, Jr. Wells Fargo Insurance ServicesTimothy Salzsieder Commercial Insurance Specialists LLCLoreen M. Spencer Deloitte Robert G. Stern, Esq. Trenam Kemker Law FirmRobert A. Wabbersen Publix Super Markets, Inc.Will Weatherford Florida House of Representatives John H. Whitcomb Whitcomb Real Estate

GIS Housing BoardTom Falone IV PresidentEd Rader Vice PresidentLee Bell, CPA SecretaryR. Lee Waits Executive Vice PresidentRenee H. Dabbs

Steven M. EricksonMark E. GauthierPaul HorowitzJohn MaceovskyTimothy Salzsieder

JobWorks BoardLoreen M. Spencer ChairKarl Koch Vice ChairCharlie Robinson, Jr. SecretaryRobert A. WabbersenR. Lee Waits President

Corporate Offi cersR. Lee Waits President and Chief Executive Offi cerDeborah A. Passerini Executive Vice President and

Chief Operating Offi cerGary R. Hebert Corporate Treasurer and Chief

Financial Offi cerLee C. Zeh Corporate Secretary and Vice President for

Board DevelopmentJacqueline R. Miller Vice President for Human ResourcesMichael Ann Harvey Vice President for Marketing and

Public RelationsJames D. Williams Vice President for Fund Development

Goodwill board members Loreen Spencer and Heather Ceresoli (not pictured) participated in Goodwill’s freaky fashion strut at the Heroes, Villains & Vixens fundraiser.

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Our Generous DonorsRichard J. Sargent Cumulative Giving SocietyRichard J. Sargent generously bequeathed the largest single gift in our history. This society honors donors whose cumulative gifts total $100,000 or more.

Senior Founders($1,000,000+)Sylvia Heir ForsterPublix Super Markets Charities, Inc.Mr. Richard J. SargentTheodore P. and Marian Hadley Tonne

Founders($500,000 - $999,999)Mr. Joseph J. BagnorMs. Tucker M. HallMs. Ethel T. MichaudMrs. Mabel I. SoineMs. Rita TavennerMs. Hedy TumilloMs. Laura White

Guardians($100,000 - $499,999)AnonymousMrs. Rosamond AllenCentral Power SystemsMr. Lewis F. ColbertDr. and Mrs. S. Alton DallgaardMs. Gwendolyn M. DeckertMiss H. Louise EatonEckerd Corporation FoundationMr. Richard Y. FernandezMr. and Mrs. Albert C. FetzerGTE Florida, Inc.Mr. George JaraMr. William A. KleinJohn H. and Lillian C. KoppMs. Priscilla LangeMr. Robert W. LaudeMr. F. Neuman MillerFrank T. and Gladys M. MillsMr. Beni MorrisonMs. Bernice E. MuenchMr. Malvin H. OlsenMr. John Sharp PeytonDonald M. and Leila T. PouttuProgress EnergyGeorge A. and Evelyn S. RawcliffeMrs. Fimie R. RichieMs. Margaret G. RuffMs. Rita M. ShermanMs. Helen Hartinger StevensonMr. Stephen K. StimsonMr. Harris M. Sullivan, Jr.SunTrust Bank, Tampa BayMs. Helen B. SwarthoutTECO Energy, Inc.TECO Power Services Corp.Ms. Bernice K. TrulsenMr. Roland E. WhitneySamuel A. and Muirene R. Wilke

Leadership Society We recognize those who made substantial gifts to Goodwill-Suncoast during the 2011-2012 fi scal year.

Platinum($10,000+)AnonymousMr. Hubert E. EricksonFlorida Transportation SystemsDan and Tina JohnsonMr. Solvieg LarsenPublix Super Markets Charities, Inc.Mrs. Fimie R. RichieMs. Kathryn B. StenquistSunTrust Bank, Tampa BayTheodore P. & Marian Hadley TonneMs. Janet L. Whitlock

Gold ($5,000-$9,999)AnonymousMr. Lewis F. ColbertRays Baseball FoundationWells Fargo Insurance Services SE, Inc.Willis of Florida, Inc.

Silver ($3,000-$4,999)Mr. Alfred G. FreyMr. Gary R. HebertMrs. Tina P. JohnsonMs. Deborah A. PasseriniMr. and Mrs. R. Lee Waits

Bronze($1,000-$2,999)Ms. Kym BandyWilliam F. and Margie BlueMr. R. Andy Burwell, P.A.William and Marie Cooper Family PartnershipFirst Housing Foundation, Inc.Mr. Martin W. GladyszThe K. W. Grader Foundation, Inc.Gregory, Sharer & Stuart, CPAsHawkins Construction, Inc.Holland & Knight LLPMrs. Marie HymanThomas A. and Mary S. James FoundationEdward and Jeanne Mansfi eldRoman Mauk’s ApplianceMr. and Mrs. Herbert PetersMr. and Mrs. Charles F. Robinson, Jr.Marc and Loreen SpencerTrenam Kemker AttorneysUnited HealthCare Services, Inc.The USAA FoundationWells Fargo BankWells Fargo FoundationJohn and Yvonne WhitcombMr. and Mrs. James D. Williams, III

Edgar J. Helms Heritage SocietyThis society is named for the founder of the international Goodwill movement and honors those who have shared his vision and ensured the future of Goodwill-Suncoast through their wills or estate plans.

Mr. Nicholas F. AbensMs. Viola M. AdamsMs. Caroline M. AdamsMs. Irene A. AlexanderMs. Rosamond AllenMs. Deborah AxtellMr. Joseph BagnorMs. Marion BakerMs. Helen BeaumontMr. Frank R. BeckerMs. Edith BedoleMr. Harry A. BeedeMr. Richard BekkenMr. and Mrs. Arthur T. BennettMs. Emilia S. BenzMrs. Mary C. BlackMs. Mildred A. BoerckelMs. E. Barbara BogerMs. Mary BoghiMr. Paul H. BojackMr. and Mrs. George C. BossardCol. George BrownMs. Monette R. BurnsMr. J. Harry CarrMiss Mary Alice CaseMs. Jewell P. ChapekMs. Thelma F. CherryMs. Helen K. ClarkMs. Catherine C. ClarkMr. Lewis F. ColbertMs. Florence G. CopelandMs. Anna S. CorbettMr. Pierre J. Costich, Jr.Ms. Muriel H. CraigMr. and Mrs. Alfred E. CraigMr. Clement CrawfordMr. William E. Culbreath, Jr.Mrs. Ruth DahlingDr. and Mrs. S. Alton DallgaardMr. Edward W. DavisMs. Donna DayMs. Leonora W. DearloveMrs. Gwendolyn M. DeckertMs. Sadie F. DeFlaunMr. Ronald Dew-BrittainMs. Stella F. DixonMr. and Mrs. Adin M. DoshMrs. Irene E. DraperMr. Thomas T. Dunn, Esq.Ms. Phylista DyeMiss H. Louise EatonMrs. Sarah EberhardtMs. Elizabeth EnglishMr. Hubert E. EricksonMs. Leone A. Farmer

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Our Generous Donors Goodwill-Suncoast thanks our fi nancial donors for their generosity. Your fi nancial gift to Goodwill is vitally important to our mission.

Mr. Richard Y. FernandezMr. and Mrs. Albert C. FetzerMs. Sylvia H. ForsterMr. Alfred G. FreyMiss Jo Ann GemignaniMrs. Dorothy L. GittingsMr. Sergei GladilinMrs. Callie GrallMr. Raymond N. GrammMs. Moni-Beth GriesemerMs. Helen GrunenwaldMs. Gladys L. HahnMs. Myrtle A. HallMs. Dorothy HallMs. Tucker Mae HallMs. Vera HanifanMr. Aaron F. HeadMs. Alma E. HildredMr. and Mrs. James A. HintonMs. Mathilda F. HoffmanMr. Luther Y. HollandMs. Laura E. HollarMs. Jane Carver HolmesMr. Richard N. HoltDr. John W. HolterMr. Daniel HoweMs. Bessie R. HuffMr. Charles N. HuntMrs. Mary F. HutchinsMr. and Mrs. Harold R. JabergMs. Alice JacobMr. George JaraMr. Fred W. JobeDan and Tina JohnsonMrs. Helen M. H. JonesMr. Howard G. KellerMs. Rosemarie KibitlewskiDr. Alfred E. KingCapt. Leonard K. KissackMr. William A. KleinMr. and Mrs. Richard C. KnoblowMr. and Mrs. John H. KoppMs. Marianne KormendyMr. and Mrs. Royce LaddMrs. Kathryn E. LadingMs. Priscilla LangeMr. Arlo LangerMs. Genevieve J. LargesMr. Solvieg LarsenMr. Robert W. LaudeMs. Carolyn W. LawMr. Frank A. LayMrs. Carol M. LeBeauMs. Ethel A. LeeMrs. Charlotte LehnherrMs. Sylvia LernerMs. Vera M. LilliaMs. Dorothy A. LindahlMrs. Julia LinscottMs. Marjorie J. LymanMs. Katherine P. MacDonaldMrs. Leona G. MaceMs. Mary W. MacMonnies

Ms. Nellie M. MaedlerEdward and Jeanne Mansfi eldMr. and Mrs. Gottfried MartiMr. Robert T. McGeorgeMs. Gertrude Spear McGrewMr. and Mrs. Harold J. McIntoshMrs. Ada B. McManeusMrs. Jane Damm McPhersonMr. Raymond E. MeyerMrs. Ethel T. MichaudMs. Lucille MillerMr. F. Neuman MillerFred & Grace MillerMs. Margaret B. MillerMr. and Mrs. Frank T. MillsMrs. Beatrice L. MoonMs. Beni MorrisonMr. Arthur A. MoultonMs. Bernice E. MuenchMr. Harry C. MulderMr. Bob MurtaghMs. Lucille M. NetcottMrs. Ida Curry NewbergMrs. Anne NobleMs. Norma B. NunlistMr. Malvin OlsenMr. Donald OverholtMs. Dorothy Marrs OwenMr. and Mrs. Nick PargeansMs. Freda H. PasanenMs. Nina I. PeaseMr. and Mrs. Hobart D. PelhankMrs. Margaret D. PereiraMr. and Mrs. Herbert PetersMr. John Sharp PeytonMr. and Mrs. Rodney F. PierceMs. Marie T. PogarMiss Anna PollmannMr. and Mrs. J. Oliver PoreMr. and Mrs. Donald M. PouttuMr. and Mrs. Martin QuakMs. Mary RabanusMrs. Louise W. RahmelMs. Hortense L. RamsayMr. David V. RamsayMr. and Mrs. George A. RawcliffeMr. Carl H. ReedMs. Fimie R. RichieMs. E. Hope RietschlinMrs. Elizabeth C. RobertsMs. Grace C. RoeMs. Eva P. RogersMs. Margaret G. RuffMr. Charles SaltzmanMr. Richard J. SargentMs. Erika SchnabelMrs. Jean A. SchneiderMr. William H. Schoenfeld, Jr.Mrs. Anella B. ShapiroMs. Rita ShermanMs. Pearl F. ShuttlesworthMrs. Mabel I. SoineDr. Florence E. Stansbury

Ms. Kathryn B. StenquistRobert G. Stern, Esq.Ms. Helen H. StevensonMr. Stephen K. StimsonMr. Harris M. Sullivan, Jr.Mrs. Catherine L. SvobodaMs. Helen SwarthoutMrs. Esther C. SwineyMs. Rita TavennerMrs. Betty M. TegunsMr. Lawrence J. ThieryMr. and Mrs. Daniel S. TinstmanMr. and Mrs. Theodore P. TonneMs. Bernice K. TrulsenMr. Henry W. TuckMs. Hedy TumilloMr. and Mrs. Herman B. Van SchootenMrs. Grace VargoMrs. Adeline M. VavrikMr. and Mrs. Kenneth VolkmanMr. Henry E. Walters, Jr.Ms. Cora H. WasserMs. Janet S. WeaverMr. and Mrs. Alfred R. WestMs. Virginia F. WesterveltMr. Orville L. WestlundMr. Flernoy WhiteMs. Laura WhiteMrs. Janet L. WhitlockMr. Roland E. WhitneyMr. and Mrs. Harold A. WhitneyMr. and Mrs. Samuel A. WilkeMs. Eva M. WillsMr. William B. WoodMrs. Helen M. ZachariasenRichard and Lee Zeh

For more information about fi nancial gifts to Goodwill Industries-Suncoast, Inc., please contact Vice President for Fund Development Jim Williams toll-free at 1-888-279-1988, ext. 1050, or e-mail jim.williams@goodwill-suncoast.com

Goodwill Adult Day Training participant Patty Barber had

fun creating wearable art at the Dunedin Fine Art Center. The center provided art classes to

some of our artistically inclined trainees when they weren’t busy earning paychecks at Goodwill.

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Where to Find Goodwill in Your Community

Where to Find Goodwill in Your Community

Just as there are things you recycle, there are things you donate. For a complete list of donation sites, please visit www.goodwill-suncoast.org.

You help people and the planet by repurposing things you no longer need. Donating them to Goodwill is a green practice that extends the life of millions of items that would otherwise be sent to landfi lls. The items you donate are sold in our stores to fund Goodwill training, employment, housing and other life-changing services for those in need.

Online Book Saleshttp://stores.ebay.com/goodwilltoobooks

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Balance Sheet

Assets Year ended 6/30/12 Year ended 6/30/11Cash and cash equivalents $7,956,383 $6,928,552

Accounts receivable 3,018,036 3,724,157

Inventories 3,038,085 2,741,669

Prepaid expenses/other 1,072,410 841,154

Investments 6,127,310 5,933,382

Land, buildings and equipment 56,084,906 56,884,897

Total Assets $77,297,130 $77,053,811

LiabilitiesAccounts payable $1,003,397 $901,763

Accrued payroll 1,145,334 1,212,907

Other accrued expenses 2,931,492 2,486,412

Deferred gift payable 450,008 417,162

Deferred revenue 478,861 570,549

Deferred compensation payable 2,157,261 2,013,548

Long-term debt 39,766,029 42,232,007

Total Liabilities $47,932,382 $49,834,348

Net Assets $29,364,748 $27,219,463

Total Liabilities and Net Assets $77,297,130 $77,053,811

Statement of Revenues, Expenses and Change in Net Assets

Revenues Year ended 6/30/12 Year ended 6/30/11Salvage $37,944,235 $35,314,592

Consumer services 22,581,150 22,250,084

Public support 783,749 1,274,374

Other 511,877 508,877

Total Revenues $61,821,011 $59,347,927

ExpensesProgram services $52,581,771 $50,378,965

Management and general 6,740,420 6,438,025

Public support 353,532 308,403

Total Expenses $59,675,723 $57,125,393

Change to Net Assets $2,145,288 $2,222,534

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Figures are subject to audits by Gregory, Sharer & Stuart and include the closely held GIS Housing subsidiaries.

Fiscal Year 2011-2012 Financial Report

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Suncoast Business Solutions

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Goodwill-Suncoast’s Af� liated Entities

The Goodwill superstore at sunset in Spring Hill, Florida. Goodwill-Suncoast operates 15 retail stores and three outlet stores. The 25,000-square-foot Spring Hill store is one of seven beautiful superstores in our region.

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Fiscal Year 2011-2012 Financial Report

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