Goodwill Keystone Area 2014 Annual Report

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will 2014 Annual Report

to our community:Goodwill continues to be a thriving social enterprise that combines market-driven revenues with public funds to fulfi ll our mission of helping individuals overcome barriers to independence and live lives that are as self-suffi cient as possible. For more than a century, Goodwill has measured our impact in the community by achieving our double bottom line of fulfi lling our human service mission and sustaining our performance through prudent fi nancial management. As our enterprise evolves, the opportunity presents itself for us to embrace a triple bottom line. In addition to mission fulfi llment and sustainable performance, we recognize our growing obligation to help protect the planet. So please take a look at our 2014 Annual Report to the Community with the fresh focus of our triple bottom line impact involving people, performance and planet!

Also, we have to share that for the third year in a row, Goodwill was listed on Forbes annual list of America’s 25 Most Inspiring Companies. In 2014, Goodwill ranked #11 — a move up from #19 in 2013 and #23 in 2012.

Thanks for your goodwill,Anthony & Ron

BoarD oF DirectorS

chairAnthony Byrne

vice chairsHarris BookerBrenda Kauffman

immediate Past chairDennis J. McGee, Jr.

Robert P. BlickleyKatie E. ClarkeRichard W. ConleyTimothy P. HanlonJames LoweTheodore M. Niemczyk, Jr.James PeranoJane PinkertonCraig SchwartzChuck Wingate

President, ceoRon Kratofi l

President & CEO Ron Kratofi l with Board Chair Anthony Byrne in the distribution center in Reading, PA.

Programs & ServicesmiSSion ServiceSGoodwill provides education and career services, job placement opportunities, post-employment support and personal development to individuals with disabilities and other barriers to independence. Individuals can achieve greater levels of self-sufficiency and economic success through Goodwill’s Mission Services. Goodwill programs strengthen communities and families and promote self-sufficiency and dignity for those we serve.

DonateD GooDS anD retailGoodwill utilizes its retail and donation centers to provide on-the-job training and employment to people with disabilities, people with disadvantages and others having barriers to finding employment. Revenue from the sale of donated goods goes directly toward supporting and growing critical community-based services and other employment-related supports.

BuSineSS ServiceSGoodwill creates paid employment experiences and job training opportunities for people with disabilities and other barriers to independence by providing contract work for commercial businesses, state and local government, and other community partners. These business service opportunities provide a variety of work experience and training environments in Goodwill facilities and in the community.

internationalGoodwill Keystone Area is a member of Goodwill Industries International (GII), a network of 165 independent, community-based organizations in the United States, Canada, and 13 other countries.

Goodwill Keystone areaGoodwill Keystone Area, a 501(c)(3) nonprofit organization, serves 22 counties in Pennsylvania.

missionTo support persons with disabilities and other barriers to independence in achieving their fullest potential as workers and as members of the broader community.

visionA community where the talents and value of all people are celebrated.

PhilosophyGoodwill believes that work is, and will continue to be, a fundamental building block of community. Employment provides economic independence, as well as the secondary gains of preventing and minimizing other social problems. It empowers each person to develop a broader role within the community.

Tracye E. Johnson, Goodwill Program Manager

A map of our 22 PA county territory.

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will “I can count on him to do his job � ll in e� ry asp ect.”

Rob ert

Greeting and assisting donors is one of Robert’s favorite things to do at Goodwill’s new store and donation center in Montgomeryville (Montgomery County). Robert came to Goodwill in 2014 with a desire to learn a variety of job skills.

Goodwill Employment Specialist Linda Bricker said, “I began working with him at our location in Warminster. He was very shy at fi rst but he was a hard worker.

As he started to work at the donation center door, Robert gained confi dence. Robert is sort of the strong, silent type which can mask how hard he works.”

When Goodwill was preparing to open a new store, donation center, and mission services offi ce in Montgomeryville, Robert transferred in June to help get the donation center up and running. Robert’s supervisor Steve Maxein said, “Robert is one of our best workers. I can count on him to do his job well in every aspect. He is dependable and responsible and a pleasure to have on our crew.”

Linda added, “He continues to develop multi-tasking skills and managing donations as they come through the door.” Linda meets with Robert once a month, but she noted, “The new Montgomeryville facility has mission services offi ces, so if he needs anything, I’m right here.”

Robert on the job in Montgomeryville, PA.

Chery l

Cheryl is one of 1,307 members of The Clubhouse of Lehigh County. Located in Allentown, this Goodwill program offers persons with mental illness a safe and healing environment and a place to explore their personal and career potentials.

Through the Clubhouse, Cheryl was given the opportunity to gain work experience in a supportive environment at the Goodwill Store and Donation Center in Allentown. Store Manager Ryan Huth commented, “We strive to offer a team environment. We want everyone to feel comfortable so if anyone needs anything, they will ask.”

Cheryl has been thriving at this location. She’s become friends with co-workers and some of the regular shoppers. The Director of the Clubhouse Stephanie Visi said, “Cheryl has gained confi dence and sense of self-worth from

working at the store. It’s a good fi t because she loves the retail environment.”

When Cheryl isn’t working, she’s taking art classes at the Baum School of Art. She has an artistic side and buys stencils to makes cards and letterhead. Cheryl, who is young at heart, has a passion for Mustangs, collecting Snoopy items and going to Dorney Park with her son.

“Chery l has gained confidence and sense of self-worth.”

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Cheryl hanging clothes at the Tilghman Square, Allentown, PA store.

MatthewAs his parents became older and Matthew was in his 40s, his family moved from Florida to Pennsylvania. Matthew’s sister, Ella, and her husband became his legal guardians and took over his care. They researched to fi nd the best place for Matthew to be happy and productive.

They contacted Goodwill and Matthew was quickly accepted into a paid training custodial program. Kathy Erney, his vocational counselor, said, “He’s always enjoyed custodial work. He never misses a day unless it’s absolutely necessary and his motivation to succeed has helped him overcome challenging behaviors. He has a positive relationship with his family and feels that earning a paycheck is important to being a contributing member of his household.”

According to his sister, “Matthew loves having a job. He’s become independent and proactive because of Goodwill. He often gets on the bus by himself and looks forward to work and

bringing home a paycheck.” Every week, he goes to church with his family and actively participates by helping to serve communion, take collections and serve at the altar. He also volunteers to keep the church clean. In his spare time, Matthew enjoys swimming, going for walks, riding his bike and playing basketball.

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will “Matthew has b ecome indep endent and proacti� .”

Matthew’s smile, charm and positive attitude earned him a spot on many of Goodwill’s billboards around central Pennsylvania.

Matthew looks forward to bringing home a paycheck.

Business Services

While we are known for our stores and donation centers, Goodwill also operates several business services that aid in the funding of our mission services and provide more job training environments. Additionally, our business services offer employment for people who have disabilities and barriers to independence. By providing contract work to our community partners, commercial businesses, and

Billboards promoting Goodwill Shredding Service were placed in Mechanicsburg. Billboards promoting Goodwill Custodial Service were placed in the Lehigh Valley.

Just BornKeystone IndustriesKraft FoodsLancaster County Assistance Offi ce Lancaster County Children and Youth

Social Service AgencyLoew-Cornell, LLCRecords Management & ArchivingSalisbury Behavioral Health Center, Inc.Secure Document AllianceState FarmUnique Source Products & Services

government, we are able to serve more people with barriers throughout our 22-county territory in Pennsylvania. Here is a sample of our customers:

Air Products & ChemicalsAmerisource BergenBerks County Assistance Offi ceCrayola LLCFit InternationalHempt Brothers, Inc.Holleran Consulting LLC

SourceAmerica (formerly NISH), a national nonprofi t, is the leading source of job opportunities for a dedicated and highly qualifi ed workforce – people with signifi cant disabilities. SourceAmerica puts the AbilityOne Program into action for federal government customers. They accomplish this through a nationwide network of more than 550 community nonprofi t agency partners to fulfi ll contracting needs

for the federal government, commercial businesses and government contractors. Goodwill Services, Inc. is one of the agency partners. Through the participation in the AbilityOne federal contract program, Goodwill Services, Inc. provides paid employment experiences and job placement for individuals with disabilities.

Here are some of our customers:

DECCO MechanicsburgGeneral Services AdministrationInternal Revenue Service99th Regional Support Command United States Army Veteran’s Affairs Administration

Sourceamerica, abilityone, and Goodwill Services, inc.

Goodwill Business Services


the AbilityOne Program into action for federal government customers. They accomplish this through a nationwide network of more than 550 community nonprofi t agency partners to fulfi ll contracting needs

federal contract program, Goodwill Services, Inc. provides paid employment experiences and job placement for individuals with disabilities.

Veteran’s Affairs Administration



Kay la

Goodwill’s Summer Work Experience and Assessment Program (SWEAP) has provided many young adults, between the ages of 16 and 21, with their fi rst paycheck. The program, which was conducted in Berks, Dauphin, Cumberland and Lancaster counties placed participants in employment to learn basic job skills while earning a paycheck.

Participants in SWEAP received paid job training at Goodwill Stores and Donation Centers, GIANT Food Stores, and other businesses. They worked 20 hours a week for seven weeks. Youths were supervised by a Goodwill job coach at all locations.

Over the 2014 summer, Kayla participated in SWEAP and received paid job training at GIANT. Kayla’s group learned a variety of jobs and tasks at GIANT. “My favorite part of the job

was helping out in the produce department. I enjoy husking corn,” described Kayla. She also received her fi rst paycheck this summer, “I saved half of my paycheck, but also bought something fun with the other half.”

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will “My favorite part was helping in the produce department.”

Kayla loves the produce department at GIANT.

employer Spotlight

“As part of our promise to be a better place to work, we are committed to helping people learn the necessary job skills that will help them to advance and be successful. We are honored to partner with Goodwill and to also employ many associates who started their career path through SWEAP.”

- Chris Brand, public and community relations manager for GIANT Food Stores

Each year, companies throughout our 22 Pennsylvania county service area hire people who come to Goodwill to learn job skills. Goodwill offers assessment, employment education and personal development that prepare people for a career.

a Select Group of employers

Abacus CorporationABM Industries IncorporatedAccuTax XpressAcmeACTS Retirement-Life CommunitiesAdeccoAerotekAlliedBarton Security ServicesAlpha SystemsAmelia’s Grocery OutletAmerican Services CorporationApplebee’s The Arc of Delaware CountyAssured AssistanceBath & Body WorksBerks & Beyond Employment

Services, Inc. Best Friends Pet CareBetter Homes, Inc. of Bucks CountyBirdsboro Kosher Farms Corp.Boscov’sBriar Bush Nature CenterBristol Township School DistrictCabela’sCaregiver Home CareCarmine’s Parkside PizzaCedarbrook Nursing Home - Fountain HillBucks County Senior Activity CenterChampion PersonnelChartwellsChester County OICChester County Women’s ServicesChildren’s Discovery CenterChuck E. Cheese’sCityteam MinistriesComfort KeepersCommonwealth of PACounty of BerksCrowne Plaza Hotels & ResortsCrozer-Keystone Health System,

Community HopsitalDamon’s GrillOriginal Bill’s Beef Snacks/

DAS Companies, Inc.Developmental Enterprises

Corporation (DEC)Deka BatteriesDollar TreeDrexel Staffing and Harrisburg HospitalDunkin’ DonutsDW Financial, Inc.

El Jardin Flowers & Garden RoomExpress Employment ProfessionalsExtended Stay America HotelsFare & SquareFamily DollarFine Fare SupermarketG4S Secure Solutions USAGCA Service GroupGeorge J. Geib, CPAGiant Food StoresGold’s GymGranite TransformationsH&R BlockHarbor Freight ToolsHarrisburg School DistrictHilton Hotels & ResortsHMSHostHoly Trinity Lutheran ChurchHome Depot Home HelpersHome Instead, Inc. HomeGoodsHope Enterprises, Inc.Harrisburg Property Services, IncIron Valley Harley-DavidsonIsaac’s Restaurant & DeliThe Ivins Outreach CenterJudith Creed Homes for

Adult IndependenceJones GrilleKeystone FirstKmartKohl’sLamb FoundationLongHorn SteakhouseLori’s AngelsMacy’s Manor ChurchMatt’s LandscapingMcDonald’sMeadowood Retirement CommunityMontoursville Area School DistrictMorgan Corporation New Life Church’s Food PantryNorthern Contract Cleaning LLCOld Country BuffetOMEX Office Maintenance ExpertsOregon Dairy SupermarketPennsylvania Renaissance FairePanera BreadPaxton Cleaning Solutions

PeopleSharePepperidge FarmPetSmart Pennsylvania Higher Education

Assistance AgencyPlanet FitnessPopeyesDepartment of Public Welfare -

Public Partnerships Reading Housing AuthorityRelative Care LLCRight At HomeRTC Direct MailingThe Salvation ArmySears Holdings CorporationSenior Adult Activities CenterSeniors Helping SeniorsShamokin Filler Co., Inc.Sharp Industries, Inc.Shopmates, Inc.SMS Cleaning, Inc.Spring Valley Church of GodSaint Gabriel’s HallStabon Manor PCH, Inc.STAR ProgramStauffers of Kissel HillStay-Clean Maintenance, Inc.Stock Swap Furniture ConsignmentsSubwaySunny Crest Homes, INCSweet Streets DessertsTargetHamburg CenterTurkey HillT.W. Ponessa & Associates

Counseling Services, Inc.Upper Perkiomen School DistrictVA Medical CenterGage Personnel and Van Heusen Vision Resources of Central PennsylvaniaWalmartWaWa, Inc.Weber AdvertisingWegmansWeis MarketsWendover CorporationWendy’s Women in Need, Inc.Yoder’s Country Market

3,961People received life-changing services

1,201People received paid training in all programs

73 People with disabilities worked on f ederal contracts through AbilityOne program

241Teenagers and young adults received paid training in the summer youth employment program

361Seniors with barriers to employment received paid training

P eop le

INTENSITY OF SERVICES

LightLightLightProvide a Provide a Provide a one time one time one time general general general serviceserviceservice

BasicBasicBasicProvide Provide Provide a distinct a distinct a distinct and target and target and target support to support to support to an individualan individualan individual

IntensiveIntensiveIntensiveDevelop a Develop a Develop a career or service career or service career or service plan, assign a plan, assign a plan, assign a case manager case manager case manager (or equivalent), (or equivalent), (or equivalent), and provide and provide and provide longer support longer support longer support to individualsto individualsto individuals

55%55%55

26%

19%

TYPES OF SERVICES

EmploymentEmploymentEmploymentServices that Services that Services that defi ne a career defi ne a career defi ne a career path, secure path, secure path, secure employment employment employment and retain and retain and retain employmentemploymentemployment

AssessmentAssessmentAssessmentServices Services Services that provide that provide that provide information information information useful useful useful in career planning in career planning in career planning and accessing and accessing and accessing servicesservicesservices

TrainingTrainingTrainingServices that Services that Services that develop skills develop skills develop skills leading to self-leading to self-leading to self-suffi ciencysuffi ciencysuffi ciency

SupportSupportSupportServicesServicesServicesServices that Services that Services that provide support provide support provide support related to related to related to maintaining a job maintaining a job maintaining a job or becoming more or becoming more or becoming more self-suffi cientself-suffi cientself-suffi cient

35%35%35 24%

21%20%

Robert with supervisor Steve Maxein and job coach Linda Brinker.

P lanet10.91 million pounds of clothing reused

1.3 million pounds of paper recycled

5,576 laser toner cartridges

remanufactured

58,231 pounds of glass recycled

2.1 million pounds of books recycled

6,209 pounds

of stuffed animals recycled

380,250 pounds of cardboard recycled

569,394 pounds of shoes recycled

167,760 pounds of purses & belts recycled

132,921 pounds of metal recycled

758,863 pounds of electronics recycled

224,559 pounds of computers recycled

Facebook 2014

Total fans: 7,855

Total Impressions: 2 million

Likes, Comments & Shares: 69,547

launched new Website

September 2014

Visitors: 74,151

Pageviews: 206,318

launched new Blog

June 2014

Visitors: 7,104

Pageviews: 10,120

reDesign contest “Fan Favorite”

Entries: 17

People Reached: 11,096


Halloween costume contest

Entries: 109



ugly christmas Sweater contest

Entries: 51



PublicityPub licitywww.yourgoodwill.org

P erformance

Goodwill, a Social EnterpriseGoodwill, a Social Enterprise73,011

itemS SolD on shopgoodwill.com

46StoreS anD Donation centerS

2.79million

SHoPPerS

725,640DonorS

1.45millionSQuare Feet oF

cuStoDial WorK

the community investment

Sale of Donated Goods $41,655,070

Mission Services Funding $8,590,880

Business Services for Industry $7,613,741

Community Investment in Programs $57,859,691

Other $1,311,333

Total $59,171,024

Goodwill returns to the community

Mission Services $52,389,274

Management & General $4,519,291

Fundraising $306,182

Total $57,214,747

Available for Future Growth $1,956,277

Presented by Colleen McAuliffe, CFO, Goodwill Keystone Area

It is the policy of Goodwill Keystone Area to provide equal employment and training opportunities without regard to race, color, gender, religion, national origin, age, veteran or disabled status.

Financials July 1, 2013 - June 30, 2014

Employee Matt loads trucks that supply inventory to stores.

“I’� b een wanting to go back to scho� for y ears. Now I can.”Jessica, who is a mother of three and a full-time employee for Goodwill, wants to go to Harrisburg Area Community College (HACC) to become a Cardiology Technician. She went to HACC several years ago; however, when she lost both of her parents, she struggled and dropped out of school with the hopes of returning one day.

Going back to school to earn a certifi cate or degree is never easy. Despite determination and motivation, things can come up like an illness, bills and childcare that force people to leave school. Thanks to the Goodwill Keystone Area Foundation, Jessica and others can pursue their dreams of an education and a better future through the Good Careers Start Here pilot program. The Goodwill Keystone Area Foundation is funding and developing this pilot to help individuals get the education they need to pursue a career with family sustaining wages.

Jessica is one of 19 people who are participating in the pilot program. Participants are Goodwill Keystone Area employees, immediate family members, or clients placed in the community

whose family income is less than 200% of the federal poverty level. Many hold entry-level positions at Goodwill.

A Goodwill Career Navigator will provide on-going support and guide them through childcare, work and school schedules. Before signing up for school, participants must complete the Good Careers Prep Course. It provides assessment tools to help them identify their abilities, skills and interests and match them to high-demand careers with family sustaining wages. And since many of the participants have been out of school for several years, the weekly course gives a refresher on setting goals and time management. After successfully completing the prep course, participants begin school.

President & CEO for Goodwill Keystone Area Ron Kratofi l said, “We are looking to give our employees and their families the opportunity to go to school and reach their fullest potential. Our mission goes beyond helping people fi nd jobs. We want to help people go into meaningful careers.” B

ecause

of G

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ill

Jessica attends prep classes with fellow participants.

J essicaJessica attends prep classes

J essicaJessica attends prep classes with fellow participants.

J essicawith fellow participants.

BoarD oF DirectorS

chairTimothy P. Hanlon

vice chairKenneth A. Norman

Immediate Past ChairMarion C. Alexander

Harris T. Booker, Jr. Rosemary BrowneLori El Shanti Barry R. LandisDavid McCorkleFrank PintoKathleen A. Smarilli

ex-officioMerrill A. Yohe, Jr.

President, ceoRon Kratofi l

The Goodwill Keystone Area Foundation provides support for innovative services for individuals with disabilities and other barriers to independence, helping them reach their fullest potential as workers and as members of the broader community. The Foundation seeks fi nancial resources for services provided by Goodwill Keystone Area and similar nonprofi t organizations throughout 22 counties in Pennsylvania.

named Funds and Grant making activity

The Dr. Claude E. Nichols, Jr. Memorial Endowment: $17,001 board designated funds to Goodwill Keystone Area to serve youth with disabilities in the greater Harrisburg area.

The Gary McElwain Fund: $4,552 grant for staff participation in the Goodwill Industries International’s Senior Leadership; and certifi cation for an Accredited Business Communicator credential.

Eric N. Stein Retail Technology Fund: $12,282 grant in support of the deployment and training for scanning technology for Goodwill Keystone Area’s point of sales system.

Goodwill Keystone Area Family Strengthening Fund: A donor restricted fund to support the development and delivery of services to build greater economic independence for Goodwill employees and their families.

Raymond E. Evleth Charitable Trust: $152,000 grant in support of Goodwill Keystone Area mission services.

unrestricted Fund Grants

Good Careers Start Here Education Initiative: $181,749 grant to help transition people beyond Goodwill into high demand careers in the community through the pursuit of higher education. Scholarship and support services of a Career Navigator will be provided to eligible Goodwill employees, immediate family members, and those placed in employment to further their education through the completion of a high school equivalency diploma, a certifi cate program in a technical fi eld or a two-year associates degree.

Services to Latinos with Disabilities: $65,661 grant to Goodwill Keystone Area to expand the reach of employment services to the fast-growing Latino Community in Berks and Lancaster counties and beyond.

Youth Services: $42,616 grant to Goodwill Keystone Area to serve youth with disabilities; to support the transition process through work-focused programming that helps youth with disabilities learn basic work skills and behaviors and career decision-making.

Homefi elds, Inc: $10,000 grant in support of farmland preservation for continued community supported agriculture training for persons with disabilities.

Career Navigator, Marcella Jordan leads a class for Good Careers Start Here pilot program.

Participants learn fi nance, time management, and study skills in preparation for returning to school.

State oF FounDation Financial PoSitionJulY 1, 2013 - June 30, 2014

Investments $7,545,984

Benefi cial Interest in

Perpetual Trust $3,640,799

Other $76,527

Total Assets $11,263,310

Current Liabilities $211,854

Net Assets

- Unrestricted $7,083,145

- Temporarily Restricted $280,804

- Permanently Restricted $3,687,507

Total Liabilities & Net Assets $11,263,310

Presented by Colleen McAuliffe, CFO, Goodwill Keystone Area

Vali serves as chair of the committee responsible for organizing the Goodwill Runway Show.

Why do you support Goodwill?

My support goes back to when my mother took me and my sister to shop at Goodwill as children. Shopping and donating to Goodwill has always been a part of my life.

Why do you think it’s important for families to volunteer together?

We get to give back while having fun and being together, so it’s a win-win for us. It also makes us better role models to our children, nieces, nephews, and grandchildren, so they see and realize the fun and importance of volunteering. We’re not telling them to volunteer – we are showing them the value and impact of getting involved in a charity or non-profi t like Goodwill.

What do you and your sister enjoy most about volunteering for the Goodwill Runway Show?

We have so much fun! Laurie and I enjoy working with the staff, committee, models, and other volunteers. It’s a great way to connect with people from the community - each year we see new and returning faces. I enjoy gathering auction items, because the local businesses are so supportive. Working on this fundraiser brings a great sense of accomplishment.

What do you want people to know about Goodwill?

Goodwill is helping the environment by recycling clothing and household goods. They do everything they can to keep things out of landfi lls. Most importantly, Goodwill is giving people a sense of worth and respect by providing work skills to last a lifetime.

Vali Heist, Owner of The C lutter Crew

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Vali and her sister, Laurie Becker brainstorm ideas for the Goodwill Runway Show.

Vali

Gifts & Pledges of $100 or more to Goodwill Keystone area & Goodwill Keystone area Foundation

Thank You

$5000+Evleth TrustFulton BankGoodwill Keystone Area

FoundationHighmark Blue ShieldJames T. Hambay FoundationJeffrey J. & Mary E. Burdge

Charitable TrustLeTort Trust/Atgooth

FoundationLB Smith Estate Foundation,

Inc.The Century FundThe Donald B. & Dorothy L.

Stabler FoundationThe Estate of Mr. Bernardus

CarleeUnited Way of the Capital

RegionUnited Way of the Capital

Region, Donor DesignationsW. S. Miller & Sons, Inc.Wells Fargo

$1000 - $4,999AetnaBank of AmericaBell Tower Salon & SpaMr. John BogdenMr. L. CagdeauMs. Branda CapitoMr. Paul ClementsMs. Dawn CurranMr. Young EbondoMs. Julie Frey FisherMr. Barry GroebelH.B. Alexander Foundation, IncMs. Nicole HagiwaraJanney Montgomery Scott LLCMr. Marvin JohnsonMr. John KeoghMs. Kristen KneaKrasno Krasno & OnwudingoMr. & Mrs. Ronald A. Kratofi lMr. & Mrs. Barry R. LandisMr. Timothy LickMr. James M. LoweMs. Nancy MageeMr. John MaslandMr. & Mrs. John McHenryMcInroy-Sheffer People TrustMcNees Wallace & Nurick LLCMr. Ed McQuillinMr. Nick MelaM&T Bank

Members 1st Federal Credit Union

Mutual of America Life Insurance Co

Ms. Kim NapolineNuTec Design Associates, IncPaul A. Troutman FoundationPennsylvania Automotive

AssociationMs. Debbie ReiterMr. & Mrs. Frances R.

RoggenbaumMr. Jeffrey A. SavardMr. Kurt ShadleMs. Linda ShaefferMr. Lemar SheafferOlugbenga ShonaiyaMs. Martha ShortStoudtAdvisorsTents & EventsThe Hershey Company - UW

CampaignThe High CompaniesThe Joseph T & Helen M

Simpson FoundationThe Lancaster County

Community FoundationThe Peter Allen Special

Occasion HouseVF FoundationWells Fargo AdvisorsJacky WesterferMr. Thomas E. Wood, Esq.Mr. Kenneth YoderMr. Merrill A. Yohe, Jr.

$500 - $999Mr. & Mrs. Sean BarnaBrown Schultz Sheridan & FritzSeiko BrunnerMr. Michael BurnsMr. Anthony ByrneMr. & Mrs. Francis J. CalveraseCarpenter Technology

CorporationMr. Patrick CassidyChateau D’Eden AptsMs. Katie ClarkeMs. Anna Mae ClineMr. Richard W. ConleyMr. David CreightonMr. Stephen S. DavisMs. Rosangela DempsterMs. Jacqueline DudashEstate of Joe GandyMr. Michael Giranda

Mr. William Gregg, Jr.Ms. Maria GrillMr. Glenn HallMr. Timothy P. HanlonMr. & Mrs. Gerald L. HemptMr. Ronald HillMr. Alec HollerMs. Ann HonebrinkMr. & Mrs. John KilhefferMr. Mark LamontiaMr. Thomas LenaghamMr. William LewisLinmarck, Inc.Mr. Orlando MaldonadoMr. & Mrs. Karl V. MatterMs. Colleen McAuliffeMr. & Mrs. Dennis J. McGeeMr. Steven McNamaraNauman CompaniesMs. Mary NicholasMr. James PeranoMs. Deborah Pfl ummMr. John PiaskowskiMs. Carolyn PittmanMr. Claude RobertsMr. Gary RussellMr. Robert SarnoskiMr. Paul ScanlanMr. Craig SchwartzMs. Laura ScudderMr. Gene SuchmaSusquehanna BankMr. & Mrs. Gregory L. SutliffMs. Aloma TaylorThe Clutter CrewMr. Randolph TrachUnited Way of Lancaster Co.

Donor DesignationsUtility Rates AnalystsMr. Robert WagnerMr. Robert WebberMs. Peg WelchLeslie WildermuthMr. Robert WismerMs. Manon B. Yeager

$250 - $499 Ms. Anne Almy-WebberMr. Robert C AndeMs. Rose AndersonMr. Ben BangeMs. Sandra BeedleMr. Eddie BeepathMs. Mary BenyoMr. Anthony BernadzikowskiMs. Janet BinkleyMr. Robert P. BlickleyMr. George BlyskonMs. Jolene BolingerMr. Harris T. Booker, Jr.Mr. Marlon ByrdMs. Jennifer CastigliaMr. & Mrs. Mathew

ChamberlainMr. Douglas CollinsMs. Gail ComdenMr. Craig CulbertMr. Gregory CunninghamDiversifi ed DesignMs. Sharon DoyleMr. John EdwardsMs. Denise FadgenFoursquare ChurchGroff Wood ProductsMs. Virginia HaaseMs. Denise HamiltonHempt Bros., Inc.Mr. & Mrs. Jacob E. HersheyInHome Oxygen + Medical

EquipmentMs. Collette JakubowiczMr. & Mrs. John JeffreyAshraf KassemMs. Terri KauffmanMr. & Mrs. Robert KnuppLancaster Toyota Mazda ScionMr. Gregory LandisMr. Richard LawrenceMr. & Mrs. G. Michael LeaderMr. Richard LongMr. Tony MadonnaMr. Stan McCartyMr. Justin McMaster

Gifts & Pledges

Ms. Laura MealiaMs. Susan B. MillerDr. & Mrs. George R. Moffi tt, Jr.Ms. Margaret M. MorrisMr. Richard E. MoserMr. Bruce NeffMs. Corey NelsonMr. John NewellMr. James E. Orwan IIIPenskeMs. Jane PinkertonMr. & Mrs. Ronald E. PoormanPPO&SMr. Mike ProvenzaMr. Patrick ReganFrances RemingtonMs. Courtney RodgersMs. Christine RoggenbaumMr. Charles RuhMr. David RupertMs. Audrey SavchuckMr. & Mrs. Steven ScottMs. Kimberly SeaversMs. Karen SellersMr. Robert SheetzMs. Jennifer SilbertMr. Alfred SimmonsMr. Travis SmithMs. Susan SoderbergMr. Eddie SonnierMr. Richard SparksThe Juniata Valley BankMrs. Tracy A. ThompsonMr. Jon TitusMr. Neil TrushinMr. & Mrs. Fred & Diane

VanNaeresenMs. Yvette WeberWeichert RealtorsMr. Kevin WileyMr. Doug WilkinsonMs. Linda WillisMr. & Mrs. Chuck WingateMr. & Mrs. Ross WitcoskiMr. Keith WynnMs. Lori ZeleskoMr. William Zimmerman

$100 - $249Ms. Elizabeth AbateMs. Amanda AcunaAdelphi Realty Co.Mr. & Mrs. John M. AicheleMs. Cathy AndererMs. Cheryl AndersonMs. Amanda ArrowsmithMs. Julie AskinsMrs. Louise A. Bell

Ms. Margaret BellisMr. Nathan Benfi eldMs. S. Elizabeth BoyleMr. Todd BozesMs. Barbara BruffeyBuchart Horn Inc./Basco

AssociatesMs. Cathy BullerMs. Patricia BurnsMrs. Elizabeth CalderMs. Lily CaoMs. Kristy CarduffMs. Patty CareCommonwealth FoundationMs. Marjorie CrawfordCrossroad Gift & ThriftCSA Financial Group, LlcMs. Mary DavisMs. Jane DenkMs. Jennifer DiazMr. & Mrs. Wayne L. DietrichMr. Michael A. DillonDistributed Systems Services,

IncMr. & Mrs. Robert J. Dolan,

tfec fundMr. & Mrs. Michael EisenhartMs. Rebecca EllwoodMs. Bonnie EshelmanFlyway Excavating Inc.Mr. David FritzMs. Carol Ann FryMrs. Margaret E. FryMr. & Mrs. James FulmerMs. Susan GabrielGage PersonnelMr. & Mrs. Mike GaripoliMs. Cheryl GarrMr. Craig GibsonGlenn’s Automotive ServiceMr. & Mrs. Charles W. GoonreyMr. John GremillionMs. Joanne GrillMr. & Mrs. Lyle HaskinsMs. Maxine HaynesMs. Kathryn HertzogMs. Bettina JohnMr. Frank Kasprowicz, Jr.Ms. Kirsten N. Keim-ShendgeMr. Michael KerrigoneMr. Marvin E. KlingerMr. & Mrs. James E. KrohMr. & Mrs. Rocky LalvaniMs. Dena LaMannaLancaster Bicycle ClubLancaster Salvage CompanyMs. Michele LefeverLehigh Valley Signs & Service,

Inc.

Mr. Allen W. LengleLine Systems, Inc.Mr. & Mrs. Kurt LinseyMs. Bonnie McCartyMr. Gary M. McElwainMr. John McKnightMr. Michael S. MeglatheryMr. Greg MelcherMr. Philip MetzlerMs. Kathy MlodochMichael A. Serluco FoundationMrs. Gretchen MillerMr. William G. MillsRegan MitchellMr. Bruce MorrisMosteller & AssociatesMs. Heidi MullMs. Elizabeth P. MullaughMr. Russell NegleyMs. Dianne I. Nichols, Esq.Mr. Theodore M. Niemczyk, Jr.Mr. Ken NormanMr. & Mrs. H. David PaddenMr. & Mrs. William S. ParkinPepsico FoundationMr. & Mrs. Frank PintoJay & Marlene PlotnickMr. & Mrs. Donald J. PlunkettPPLMs. Lynn PyottMr. & Mrs. William QuainMs. Jennifer RadickReading Metro Taxicab, Inc.Mr. Tony ReshMs. Joyce ReynoldsMs. Linda A. RhoadsMr. Phelps T. Riley, Esq.Mr. Rocco RinaldiMs. Wendy RobillardMs. Jennifer K RossMs. Heather SajeskiSalon JPMr. & Mrs. Louis SantangeloMr. Kevin C. SassamanMrs. Jennifer SchleyMs. Susan SchockoMs. Nancy SchreeferMs. Alexandra SemionMs. Leigh S. ShumanMs. Jeannie Sikora

Mrs. Carole SimonsMr. Joe SoleckiMr. & Mrs. Reed S. SpiegelMs. Vergie G. SpikerSt. Mary’s Catholic ClubMs. Kaitlyn StammMr. Michael SurrattThe Foundation for Enhancing

CommunitiesMs. Rebeca TorresMs. Elaine TrinklMr. Michael TrueUnited ConcordiaMrs. Rebecca ValudesMr. Roy VargheseMr. & Mrs. Maurice A.

WadsworthMrs. Emily WalkerMr. Abdul WashingtonMrs. Yelena WeaverMr. & Mrs. Soren WestMrs. Joan E. WilbertMs. Diane WilliamsMs. Joann WomerWyomissing OptometricMrs. John B. Zerbe

The listed gifts and pledges are from July 1, 2013 to June 30, 2014.Goodwill makes every effort to ensure the accuracy of this list. We apologize if your name has been listed incorrectly or unintentionally omitted. If you have concerns regarding this list, call us at 1.800.432.4483 x2017.

A copy of the offi cial registration and fi nancial information for Goodwill Keystone Area and Goodwill Keystone Area Foundation may be obtained from the PA Department of State by calling toll free within Pennsylvania at 1.800.732.0999. Registration does not imply endorsement.

Thank YouLehigh Valley Signs & Service,

Thank YouLehigh Valley Signs & Service,

B ehind the ScenesScenesS

Our mission is to support persons with disabilities and other barriers to independence in achieving their fullest potential as workers and as members of the broader community.

Primary Service Locations

1150 Goodwill DriveHarrisburg, PA 17101General: 717.232.1831Toll Free: 800.432.GIVEBusiness Services: 717.525.6202

1048 N. Plum StreetLancaster, PA 17601717.394.0647

753 Bethlehem PikeMontgomeryville, PA 18936215.653.7095

3001 St. Lawrence AvenueReading, PA 19606610.777.7875

Cressona Mall1544 Route 61 Highway SouthSuite # 6133Pottsville, PA 17901570.628.9090

Letterkenny Army DepotBuilding 4, Wisconsin AvenueChambersburg, PA 17201717.261.1337 182 Engle RoadElizabethville, PA 17023717.896.8826

1901 Lehigh StreetAllentown, PA 18103610.904.6070

Clubhouse of Lehigh County1437 W. Gordon StreetAllentown, PA 18102610.433.9910

Berks County Morgantown 610.286.6676

Muhlenberg 610.921.8221

Robesonia 610.693.6014

St. Lawrence 484.525.4075

Shillington 610.777.5250

Bucks County Bensalem 215.638.1540

Langhorne 267.364.6038

Warminster 215.441.9185

Donation Center Only Newtown 267.364.6091

Chester County Avondale 484.823.6260

Berwyn 610.981.4391

Exton 610.594.6949

Frazer 610.647.2740

Phoenixville 610.917.0095

Thorndale 610.384.3206

Cumberland County Lemoyne 717.737.6134

Mechanicsburg 717.635.2881

Dauphin County Elizabethville 717.896.8826

Cameron Street, Harrisburg 717.232.5876

Paxton Square, Harrisburg 717.652.5030

Donation Center Only Hershey 717.232.1831

Franklin County Chambersburg 717.267.0488

Lancaster County East Earl 717.445.6016

Elizabethtown 717.367.8830

Ephrata 717.733.7928

Kendig Square 717.464.1858

Lancaster 717.509.4015

Regency 717.396.6756

Donation Center Only Lancaster Lititz 717.394.0647

Lebanon County Lebanon 717.272.7557

Palmyra 717.838.2137

Lehigh County Lehigh Street, Allentown 610.904.6135

Tilghman Square, Allentown 610.391.9760

Fogelsville 610.398.2042

Mifflin County Burnham 717.248.3174

Montgomery County Montgomeryville 267.645.4180

Royersford 610.948.4067

Northampton County Bethlehem 610.866.1778

Perry County Newport 717.567.3020

Schuylkill County Cressona 570.743.0041

Snyder County Shamokin Dam 570.743.0041

Union County Lewisburg Coming Soon

York County Hanover 717.637.0397

Shrewsbury 717.227.4775

York 717.846.5780

Stores & Donation Centers

yourgoodwill.org

Documents

Goodwill Keystone Area 2014 Annual Report