good to know you your needs, solutions€¦ · good to know you your needs, our solutions For further information visit , call 902 14 00 00 or Follow us on write to us at [email protected]

More information at randstad.es

good to know you

yourneeds,oursolutions

For further information visit www.randstad.es, call 902 14 00 00 or

write to us at [email protected] us on


Rodrigo MartínCEO of Randstad España

Kind regards,

On the following pages we aim to illustrate this

approach, which is based on constant adaptation

to a changing environment, but always with a solid

foundation made up of the roots that drive, motivate

and help us grow. These roots are represented by the

search for your professional success and that of your

organisation.

In order to achieve this, our working method

combines a deep interest in getting to know

you, your company and your sector, a desire to

provide you with a service to help you achieve your

objectives and a strategic approach to building

trust-based relationships; in other words, lasting

relationships.

All this is evidenced by a wide range of solutions

which can be adapted to any period, need or

challenge that you may have to face in the people

management field.

Always aiming to achieve the best efficiency,

adaptability, flexibility, cost saving and impact

for you and your company: that is the service

we strive to provide.

from peopleto people00

Dear friend,

The world of human resources has undergone

significant changes in recent years, making it

increasingly complex.

As an innovative organisation concerned with

the success of its clients, Randstad is constantly

adapting to these changes, the origins of which lie

in such diverse aspects as technology, legislative

development, changes in demand, organisations’

increasing need for speed, flexibility and cost control,

as well as many others.

Our philosophy means that we have to consider all

these changes from your viewpoint as a client so that

we can continuously develop our range of services to

meet all your HR needs.


your needs,our solutions

At Randstad we are constantly working to better

identify your needs and those of your company

so that we can offer you the best solutions.

Our commitment: the highest quality service,

365 days a year, and the guarantee that you

will always have the best professionals for your

company.

Our mission: shaping the world of work, which

we achieve by making it possible for more than

16,000 people in our country and over 500,000

people throughout the world to have a job every

day.

would you like to see the animated version?

outsourcing

need to icreaseyour company´s productivity?

needoccasional back-up?temporary work

01

inhouse services

your needs are the rootof everything we do

need increased flexibility and productivity in your staff?

02

recruitment - professionals

looking for the best talent to join your staff?

03

technologies

looking foran IT expert?

04

HR consultancy

want to optimiseall your HR processes?

06

05

training

need to increaseyour workers´ employability?

07

outplacement

need to restructureyour staff?

08

Randstad Foundation

need support in CSR or compliance with the LISMI

(Social Integration of the Disabled Act)?

09

Randstad Direct

needinnovative solutions?

10

globalsolutions

11


needoccasional back-up?

temporary work

Effectively meeting companies’ temporary

employment needs requires in-depth and personalised

identification of what they are like and what they

need.

Every need and profile is different, because each

company is also different. A profile is much more than

just a set of academic and professional features.

Your consultants at Randstad have a close relationship

with all their candidates. They can therefore quickly

and accurately identify people who will not only

perform their duties reliably but will also be a perfect

fit for the company philosophy.

At Randstad we are able to see what others cannot,

which enables us to offer you candidates who are

unique, just like your needs.

Your Randstad consultants will therefore always

provide you with the best response. Because they

listen to you and understand you; they know what

you need and how to offer it to you when you need

it: everything from all aspects of recruitment to

making temporary staff available to your company.

Randstad is organised into specialties areas which

guarantee that clients will have access to extensive

knowledge of the sectors in which we operate:

• Airport• Food• Transport• Contact centres• Finance• Hostels and catering

• Logistics• Promotions and shops• Ports• Chemicals and pharmaceuticals

we are differentbecause we adapt to you

Monitoring reportson our activity

Candidateevaluation

reports

Real-time processinformation

Single pointof contact

Bespokebilling

Motivatedworkers

01


our advantages,your benefits

Excellent administrative performance.

Increase inproductivity.

Shoter job adaptation period.

Decrease in turnover and absenteeism.

Cost savingprogramme.

Bespoke processes.

Speed of supply and highest

coverage level.

Dedicated project team:

Process Manager

need increased flexibolity andproductivity in your staff?

Flexibility and productivity are two of the

characteristics most often requested by companies in

order to meet the challenges posed by an increasingly

complex and demanding world.

For companies flexibility means the ability to

adapt quickly to market changes, increasing

competitiveness, improving productivity, quality

and cost saving.

Variable workloads, the difficulty of predicting staff

requirements and the need to relieve internal teams of

work requires a sound, reliable and secure process

to manage flexibility and ensure that optimum cost

savings are achieved for companies.

Through its in-house solution, Randstad is able to meet

all of these needs by means of a unique process which

guarantees exclusive work processes for each client:

• Dedicated project team (including the Process

Manager, a unique position in the sector).

• Exclusive pool of workers defined according

to your needs.

• Guaranteed cost saving plan.

• System for the continuous improvement of

work processes.

What matters most to us is knowing what you and your

company need, so that we can offer you a response

which exceeds your expectations.

inhouse services

Randstad in-house:everything for the client.

02


At Randstad we make a commitment to our clients:

recruiting the best professionals for your company

to be hired and join your staff immediately.

For this purpose we have created an in-house

methodology we call True Fit®, through which

we evaluate the candidate by taking three aspects

into account:

• Job fit: suitability for the professional profile

required by the company.

• Boss fit: suitability for the manager and team he/

she will have in the company.

• Company fit: suitability for the organisation’s

own culture.

This allows us to guarantee not only that the chosen

professionals will be able to do exactly what is

expected of them, but also that they will be in tune

with their superiors and their team, as well as the

company values.

What’s more, thanks to our Cross Border service,

we make it possible for talented professionals

in our country to move to wherever there is an

international employment opportunity for them.

Our sector and job specialisation means that we

have an excellent updated network of professionals

for the following profiles:

looking for the best talentto join your staff?

recruitment – professionals

• Finance & Legal• Sales & Marketing

• Engineering• Health & Pharma

03what makesus different?

Our in-house methodology, specialised points of contact,

relationship with our candidates and the fact that we provide

flexible solutions all help us stand out from the rest.

In-house methodology

• Organisation structure and type.• Culture and values.• Sector and activity.

• Recruitment style.• Leadership style.• People in his/her team.• Required abilities.

True Fit®

BossFit

JobFit

CompanyFit

• Full understanding of the job, duties and responsibilities.• Required skills.• Technical requirements.• Motivation and experectations.


lookingfor an IT expert?04

technologies

1

2

3

Recruitment

Interim

Outsourcing

of expert professionals for companies that need staff to join their IT teams.

professionals who are highly qualified for the development of projects with a limited time horizon in the organisation.

of complete projects and services in

the IT environment.

Randstad Technologies brings together IT experts

and organisations that require the best specialised

talent.

You will get the most adaptable, specialised and

flexible solution from a single provider thanks

to our in-depth sector knowledge, our team of

professionals and wide range of services:

Management

Specialists

Technicians

• IT Director• Project Manager• Engineer• Development• Systems Engineer

• Technical Account• Architect• Consultant• Analust• Programmer

• Helpdesk• Database• Micro-computing

the value ofrandstad technologies

Benefit from our proven experience in the sector and the market, as well as any programmines languages or technologies that you may require for the development of projects; profile specialisation.

Know-how

We offer you the adaptability and flexibility you need, as well as security and peace of mind, through complete legal and administrative management of processes, all with the financial solvency afforded by a leading group.

Security and speed

The perfect fit of professionals to the projects and services that you assign to us ensures the success of our recruitment and outsourcing services, which in turn enables a speedy implementation.

Recruitment and True Fit®

We recommend the best solution as a responsible partner and understand the need for continuous and close contact with your company and professional candidates.

Relationship partner


need to increaseyour company´s productivity?

Outsourcing activities help companies adapt to the

rapid changes being seen in markets today.

Leaving the management of your company’s ancillary

activities in expert hands allows you to focus

resources on your core business.

Our consultants help you identify outsourcing

opportunities where we can add value in terms of

quality, productivity and savings.

What do our services offer you?

outsourcing

We offer the following outsourcing solutions:

• Commercial services.

• Ancillary production activities.

• Warehouse management.

• Administrative services.

• Reception.

• Clerical staff.

• Home delivery service.

• Hostesses.

• Room cleaning in hotels.

• People who help increase the competitiveness of

your business.

• Tools and technology which increase service

efficiency.

• Harmonised, measurable and auditable processes

for activity monitoring and control.Find out about ourpoint-of-sale solutions.

05what advantages doesoutsourcing offer you?

Flexible workforce

having the requiered people only when you need them.

Cost savinggenerated through flexibility and labour costs.

Competitiveness

Legality, solvency and transparency

Service qualityoptimised processes based on our extensive experience.

by redirecting own resources to core business.

in all our procedures, actions and decisions.

We can offer all these benefits thanks to

our consultants, a team of professionals

providing excellent management of

your service through processes adapted to

your company’s needs, with a high level

of communication and the confidence

inspired by working with a well-established

partner of recognised standing with over 15

years’ experience as the leading HR solutions

company in Spain.


what to optimiseyour HR processes?

RPO is the transfer of operational responsibility for

one or more functions or stages of the recruitment

process from the client to Randstad. In order to

achieve this, the concept of a dedicated team is

essential.

Some of the many elements that can be managed

through Randstad RPO are as follows:

• Recruitment, screening, evaluation and selection

of talent.

• Internal mobility.

• Direct search.

• Work placement program management.

• Detection of internal talent.

MSP (Managed Service Provider)

Through a single point of contact, Randstad MSP

manages all your recruitment and selection providers,

achieving speed and efficiency in costs and

processes and the best solution for each case.

HR Solutions

At Randstad we offer you consultancy and

outsourcing of human resources solutions related

to the evaluation of skills, development and skills

training.

HR consultancy

BPO

RPO

HRO

Business Process Outsourcing

Human Resource Outsourcing

Recruitment Process Outsourcing

06RPO: a strategicsolution for your company

Guarantees consistency, homogeneity and objectivity

in processes. Adaptation of costs and scalability of resources.

Reduction in inefficiencies.

Improvement in internal and external satisfaction levels.

Strict procedural compliance.

Improvedproductivity.

Reduction in recruitment times and increased

quality.

Mobilisation of new management ratios.

Replication and application of

the beast practices.

Access to the most advanced technical resources.

Benefits ofrandstad RPO

Effective and proven methodology.


Identification of the level of need.

1

• Corporate.

• Group.

• Individual.

2 Diagnosis and analysis of training requirement.

4 Design and running of trainingactions/courses.

• Analysis of current situation.

• Description of needs.

• Definition of objectives.

• Identification of training actions.

• Design of training actions.

• Teaching.

• Satisfaction evaluation.

• Bonus management.

• Planning of the training plan or itinerary

• Management of trainers

• Organisation of sessions

3 Organisation and design of the training plan.

we help you designyour training plan

We can help you with the running of training actions, the design of your training plan and all the processes involved

in the training function through the complete outsourcing of the area, thanks to our TPO (Training Process

Outsourcing).

Through our training methodology we help you

manage talent and create value by developing the

knowledge and skills of the people who form part

of your company.

We provide you with knowledge and effective

solutions for your organisation by means of:

• Actions adapted to your company’s culture and

requirements.

• Content in line with your strategic objectives.

• Training methodologies adapted to your

employees’ needs.

Our e-learning and online courses are available on

multiple devices in order to offer the flexibility and

mobility that certain jobs require.

need to increaseyour workers´ employability?

training

07

Methodologies

classroom e-learning

online

blended


Outplacement is a process providing employment

advice and guidance for workers who are leaving

a company.

The aim of our outplacement programmes is to

decrease inactivity among these workers. We

accompany and guide them through a personalised

retraining programme and prepare them to move

back into the labour market through a training

and job search process.

Other guidance services:

• In-placement: finding the position within the

company that fits the worker’s personal goals and

aspirations and the corporate goals of the company.

• Retirement: we help the people in your company

prepare for their new life plans and retirement

need to restructureyour staff?

Randstad Empleo Empresa de Trabajo Temporal, S.A. Single-Shareholder Company, Employment Agency no.: 9900000118. Authorised as an Employment Agency and Relocation Company andthe holder of tax ID no.: A-80652928.

outplacement

08

TIME

SEPARATIONPHASE

GUIDANCE

TRANSITION PHASE

TRAINING ACTIVATION

NEWFUTUREPROSPECTS

NEWEMPLOYMENTCONTRACT

NEW START PHASE

EMO

TIO

NS

REDUNDANCY

what dowe offer your employees?

Our strengthsguarantee

your employees´success.

Job search in more than 40 countries in wich we are present: International

Mobility.

Real employment opportunities in more than 165,000

companies with more than 8,000 job offers.

Service provided in more than 250 offices.

We advise and guide them when they move back into

the labour market.

Outplacement services not only benefit employees, but also help

companies and society.

equal jobopportunities

Development of socio-occupational programmeswith groups at risk of social exclusion

to promote their integration inthe labour market.

Integrationof people at risk of social exclusion in your company. Carrying out programs to increase employee awareness of the

reality of disability and to help your company adopt a more favourable

stance towars disability.

Achieving acceptance ofdisabilitity through.

peo

ple

com

pan

ies

obje

ct

ive of integration actions

Randstad Foundation +RSC + society

Más información en fundacionrandstad.org

need support in CSR or compliance with the LISMI (Social Integration of the Disabled Act)?)

Randstad Fundation

A company focused on the world of employment,

such as Randstad, cannot afford to forget about

people who face bigger difficulties joining into the

employment market.

The Randstad Foundation aims to eliminate the

barriers and obstacles hindering access to the job

market for groups at risk of exclusion, such as:

• People with disabilities.

• Women and men aged over 45.

• Immigrants.

• Victims of domestic violence.

• Single-parent families.

Our Foundation has two primary activities:

• Helping the most vulnerable people find a job.

• Advising and helping companies comply with

current legal regulations, developing CSR

policies linked to disability.

All this with the aim of fulfilling our commitment to

society: equal job opportunities.

Find out about a realcase of labour integration.

The Randstad Foundation is an organisation authorised to receive donations as an alternative measure to the LISMI.Randstad Foundation. Employment agency no. 9900000189, authorised as an Employment Agency. Tax ID no.: G83844316.

09


needinnovative solutions?

Randstad Direct

Randstad is constantly innovating and carrying out

research in order to create the best solutions, such as

the following:

1. Your centre of excellence:

In cases where resource requirements are

geographically distributed over a wide area and

an adaptable response is required, Randstad offers

you an exclusive team of people and an application

providing cost traceability and a personalised

service.

2. High-availability solutions:

When you need to access our services outside the

usual business hours of our branch network, Randstad

offers you:

3. Mobility solutions:

You can immediately access information relating

to your products and services. This access to real-time

information allows you to make decisions quickly

and effectively. Our technology solution can be

completely personalised and has been developed for

the monitoring and management of mobile workers.

4. Payroll:

When you have the candidate but want a specialist to

take care of everything else.

5. Jobbing 2.0:

This is a service that we offer on our website

for all companies. After completing a straightforward

registration process, companies can publish their job

offers and fill their vacancies.• “365” service, made up of experts in human

resource solutions dedicated to your company

and available 365 days of the year.

• E-solutions portal for our clients, web

solutions for our workers, signature of

documentation, courses, management of legal

documentation, reports, etc.

10

Randstad has an in-house development team that

designs and creates the best solutions for you.

make the most ofall the advantages of technology

recruitment

immediacy

training

jobbing 2.0

STI: mobilestaff

management

payroll

intensivetechnology use

mobility

client´s portalsignature

documentationreports

worker´s portalsignature

documentation alerts

“365”

highavailability

RandstadDirect


Randstad began its operations in

Spain in 1993 with its first office in

Madrid. Since then, the group has

expanded its business all over the

country and now has an extensive

network of 250 offices across

Spain with representation in all the

autonomous regions.

Today Randstad has 1,500 workers

every day making it possible for more

than 16,000 people in our country to

have a job.

Find out about Randstad’s history.

Information sources: Annual Report Randstad Holding 2012.

globalsolutions

North America- Income: € 3.946,5 billion.- 6.370 corporate employees.- 105.900 candidates.- 1.041 offices, of which 279 are in-house branches.

France- Income: € 3.098,6 billion.- 3.880 corporate employees.- 83.400 candidates.- 868 offices, of which 127 are in-house branches.

Holland- Income: € 2.824,9 billion.- 4.730 corporate employees.- 85.400 candidates.- 634 offices, of which 269 are in-house branches.

Germany- Income: € 1.842,6 billion.- 2.770 corporate employees.- 50.600 candidates.- 558 offices, of which 260 are in-house branches.

Belgium and Luxemburg- Income: € 1.317,8 billion.- 2.020 corporate employees.- 42.300 candidates.- 344 offices, of which 156 are in-house branches.

United Kingdom- Income: € 798,7 million.- 1.750 corporate employees.- 20.400 candidates.- 203 offices, of which 64 are in-house branches.

Iberia- Income: € 781,7 million.- 1.350 corporate employees.- 45.000 candidates.- 266 offices, of which 43 are in-house branches.

Otros european countries- Income: € 897,6 millon.- 1.780 corporate employees.- 36.300 candidates.- 341 offices, of which 84 are in-house branches.

Rest of the world- Income: € 1.578,4 billion.- 4.480 corporate employees.- 112.400 candidates.- 241 offices, of which 23 are in-house branches.

11

Documents

good to know you your needs, solutions€¦ · good to know you your needs, our solutions For further information visit , call 902 14 00 00 or Follow us on write to us at [email protected]