Good Share Client User Guide for Android Devices

Product Version: 3.1.3 Doc Rev 3.1

Last Updated: 24-Feb-15

Good ShareTM

Good Share™ ii

Table of Contents

Introducing Good Share 1

Installing the Good Share App 1

Getting Started 2

Toolbar Tips 3

Adding a Data Source 4

Navigating Your Data Sources 4

Sharing a Data Source 6

Creating a Custom List – Adding Offline Files 6

Working With Files 8

Bookmarking Files 8

Downloading and Editing Files 9

Uploading a File to Another Data Source 10

Saving an Attachment From a GFE Email to Good Share 11

Device Configuration Settings 12

Good Share™ 1

Introducing Good Share

An integral part of the Good Dynamics (GD) platform, your Good Share application combines with the Good Share server to furnish a secure mobile collaboration solution, one that allows mobile workers to access, sync, and share their documents and files without VPN software, firewall reconfiguration, or duplicate data stores.

Good Share balances the needs of your mobile workforce with industry-leading enterprise security by giving you:

 l Permission-based access to data in multiple places such as a file server or a SharePoint site.

 l Synchronization across multiple devices that only connect occasionally.

 l Data ownership for separating corporate data from personal data without using duplicate storage on the cloud.

 l Data security via protection mechanisms that span multiple layers to prevent unauthorized access or leakage.

 l Data governance with robust policy management and a full audit trail to meet compliance standards.

 l Complete control by enterprise IT administration over a mobile document’s life cycle, as well as the Good Share application itself and enterprise data stored on the mobile device.

 l Catalog browsing and catalog search to improve usability and navigation.

 l Secure access to calendars, including additions for local notifications.

 l Quick access to data sources and files through bookmarks and favorites.

 l Performance enhancements for synchronizing changes across devices and data sources.

 l Automatic downloads of files/folders in the background to minimize any impact on the user experience.

 l Policy enforcement by admins over user-defined data sources.

The sections that follow take you through each step necessary to install and use the Good Share on your device.

Installing the Good Share App

First, you will need an access key to set up your app. There are a couple of different ways to acquire one from your IT administrator:

 1. Request an access key from the admin, or

 2. Request the URL of a self-service account and issue a key to yourself.

Once you have requested a key, it is sent as part of a welcome email to your enterprise. Your access key is comprised of three parts, each containing five (5) case-sensitive alphanumeric values.

When you have an IT-provisioned access key in hand, go to Google Play and download Good Share.

The first time you open Good Share on your mobile device, you’ll need to set up the application with your enterprise credentials and register your access key.

To set up the application and register your access key, take the following steps:

Introducing Good Share

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 1. Open the Good Share app and enter your email address and the access key provided by IT.

 2. Wait while the app is provisioned and activated by Good’s Network Operations Center (NOC). If you made an error entering the email address or access key, you’ll receive an error message, along with a retry option.

 3. Read the End User License Agreement and, if you accept the terms, tap Accept.

 4. Enter your Username, your enterprise Password and your Domain, if applicable.

If your enterprise Active Directory credentials are accepted, you’re ready to get started using Good Share. If your credentials are not accepted, try re-entering them again. If they are correct in every respect and still not accepted, contact your IT administrator or Help Desk.

Getting Started

A Good Share data source is a collection of files and folders on a Good Share server that you can access by using a mobile device equipped with the Good Share app. You can also keep data in separate storage locations like NAS.

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Toolbar TipsDepending on which Good Share list mode you’re in—Data Sources, Pending Uploads, Favorites, or Bookmarks—and which Good Share tool you’ve activated, and whether you’re using a smartphone or tablet, you’ll see a slightly different toolset in the primary toolbar in the top-right of the screen.

Starting from the Good Share home screen, listed here are your primary tools and their function:

Tool Purpose Function

Search Searches all data sources for a string match based on the file/folder name.

Select Switches to Select mode so you can choose multiple items to share, add to your favorites, or bookmark.

Refresh Refreshes the current list displayed.

Sort Sorts the list displayed by Name, Date, Size, or Type in either Ascending or Descending order.

Settings Switches display to configuration settings. See Section Device Configuration Settings below for details.

Add Data Source

Let’s you add a new data source by entering a user-defined source Name and a File server or SharePoint server Path—e.g., \\ServerName\ShareName or http://SharePointServer, respectively.

Cancel/Undo

Cancels the current select of items.

Selection Count

Shows the number of items currently selected. Tapping this tool filters the list so only selected items are shown.

Add to Bookmarks

Adds the selected items to your Bookmarks list.

Add to Offline Files

Add the selected items to your list of locally stored files.

Share Emails the selected file(s) as attachment(s) to your designated recipients.

Expand Reveals an item-specific toolset.

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Tool Purpose Function

Properties Displays item-specific information including size, location/path, date/time created and last modified, and the associated security permissions set by IT admin. From the Properties screen, you can also open the item.

Checkout Checkouts and downloads the file to your device for editing.

Upload/Move

Uploads a copy of an item to a different destination folder within your Data Sources.

Let’s now step through the basics of adding a data source, sharing files, creating a favorites list, and bookmarking an item for quick retrieval.

Adding a Data SourceCurrently, bookmarks and favorites are device-specific and not synchronized across devices.

Add additional data sources, both File Share and SharePoint, to the set you initially access as follows:

 1. Tap in the Good Share home screen.

 2. Tap the Add Data Source tool in the upper right corner to see the New Data Source popup.

 3. Enter a name that you want to use for this new data source in the first field. This name is displayed in your list of data sources.

 4. Enter the address of the Good Share server in the second field.

 5. Tap OK after both fields are completed.

This new data source is now tracked by Good Share on all your authorized devices. This means it’s not necessary to add this new data source on all devices.

Navigating Your Data SourcesTo browse the primary and subfolder levels of your data sources:

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 1. If not already there, tap the Good Share icon to return to the Good Share home screen.

 2. Tap to see a list of data sources.

 3. Next, tap an item in the displayed list to see its available content. Continue opening folders until you find what you want.

 4. Tap at the far right of an item, then to see its properties.

 5. Tap Open to see what the item contains or to return to the Good Share home screen.

 6. Tap to select multiple items.

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Each item you select under Select Items increments the selection counter .

Sharing a Data SourceAs you browse the different data sources with your mobile device, you may find a data source you want to be sure your coworkers are viewing. To share this data source with them:

 1. Find the source you want to share and tap it to open it.

 2. Select a file in the source, then tap at the extreme right to reveal:

 3. Tap to open the Good For Enterprise email app and attach the selected item in the message.

Creating a Custom List – Adding Offline FilesThe first time you select from the Good Share home screen the list will be empty.

To mark a data source for offline storage and add it to a custom list you can quickly browse:

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 1. Tap in the Good Share home screen, then tap a listed source to select it.

 2. Tap a folder/item in the Data Source to select it, continuing to open subfolders until you find what you’re looking for.

 1. When you locate the item you want, tap its to reveal your toolset options.

 4. Tap and the marked item or is added to .

 5. To delete the item from Offline Files, tap to reveal the options toolbar for the item you want to remove,

and tap .

 6. Tap OK to confirm. Though removed from your Offline Files, the original item remains in the data source.

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Working With Files

After you identify and mark your preferred data sources as your favorites, you can start working with individual items within the data sources.

Bookmarking FilesIn a manner similar to identifying Offline Files, you can bookmark specific items within a particular data source to create a collection. This way, you can view specific files without having to browse through the entire contents of a data source. Bookmarking individual items from various data sources allows you to select items from different data sources in a common list.

As with Favorites, the first time you select from the Good Share home screen, your list will be empty.

To bookmark mark a data source and add it to a custom list you can quickly browse:

 1. Tap in the Good Share home screen, then tap a listed source to select it.

 2. Tap a folder/item in the Data Source to select it, continuing to open subfolders until you find what you’re looking for.

Working With Files

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 3. When you locate the item you want, tap at the right to reveal your toolset options.

 4. Tap to bookmark the item and the tool changes to . A notice is displayed informing you that the

bookmark has been added. The item is now listed under . Tap to remove the item’s bookmark. A notice will display telling you the bookmark has been removed.

 5. Now, when you return to the Good Share home screen and tap , the item is included in the list.

Downloading and Editing FilesTo download and open a file for editing on your mobile device, simply navigate to the file you want to download. You can browse your bookmarks, your favorites, or you can simply browse your data sources to reach the file. Then, just tap the item to open it in the corresponding secure application on your device.

For example, tapping 2011 Holiday Schedule US.doc opens the item in Polaris Office Enterprise for Good Dynamics, a secure mobile office app available from the Good Dynamics Marketplace. Your enterprise IT may offer this app or an equivalent GD-enabled app.

Upon securely loading, the delegated app (in this case Polaris) displays the file.

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Depending on the format of the file and the capability of the mobile app that opens it, you can now freely edit and resave it under a different name or elsewhere on your device.

Uploading a File to Another Data SourceTo move a file to another location within your data sources:

 1. Tap the item’s to reveal your toolset options.

 2. Tap the Upload/Move tool .

 3. Select a destination folder, tap it, then tap Upload. If you don’t have access rights to the destination folder

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the  upload will be disallowed.

Saving an Attachment From a GFE Email to Good ShareYou can save an attachment from a Good For Enterprise (GFE) email to Good Share with the following steps:

 1. Open the email in GFE and tap the attachment icon .

 2. Tap the attachment icon .

 3. From the list of attachments, tap one to download it.

 4. After the attachment downloads in GFE, tap it, and select Good Share to complete the action by tapping it.

 5. Next, tap in the upper right to see your list of options.

 6. Tap Uploadat the bottom of the screen.

 

Working With Files

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Device Configuration Settings

Tap on the Good Share home screen to view and configure the following device configuration settings:

 l Favorites Storage Used: The amount of local storage consumed by Favorite files and folders stored locally.

 l Download Location: Sets/Resets the default file download location on your local device. Here you can also turn off/on marking Favorites, depending on whether you want to consume storage space on the device.

 l Account: Allows you to change your Account Setup details—username, password (masked), and domain.

 l Validate Access Now: Shows the last date-time that user access validation was performed. Immediately validates access when tapped.

 l About This App: Lists the pertinent Good Share client, server and GD Runtime versions.

 l License: Copyright and other license information.

 l Send Diagnostics Logs to Good: Transmits the device performance logs to Good Technology technical support.

 l Activate debug options: Turns off/on debug options.

Device Configuration Settings

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Legal Information

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