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The benefits associated with going paperless involve more than simply saving a large chunk of change on printing expenses. Document management software helps contribute to business intelligence and expedites the time it takes to perform otherwise manual tasks. Still, the average day-to-day office operations consist of paper-based transactions that could easily be done electronically.
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GOING PAPERLESS: THE CONSUMER'S PERSPECTIVE
The benefits associated with going paperless involve more than simply saving a large chunk of
change on printing expenses. Document management software helps contribute to business
intelligence and expedites the time it takes to perform otherwise manual tasks. Still, the average
day-to-day office operations consist of paper-based transactions that could easily be done
electronically.
How come this is still an issue?
It's not as if digital communications are new to enterprises - computing technology has been
around for almost two decades now. Some business professionals who prefer to stick to their
guns for the "satisfaction" of holding a physical document in their hands are not only hindering
their own companies, but also consumers trying to capitalize on a streamlined electronic
workflow.
Robert Evatt, a contributor to Tulsa World, claimed that organizations utilizing intangible
document management methods make his life as a consumer all the more easy. However,
companies that remain in the Stone Age, cluttering his desk with bills, insurance claims and other
necessary forms force him to make storage space just to ensure that all of his financial ducks are
in a row.
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"An email telling you of a past-due bill can be viewed, closed and forgotten," claimed Evatt. "A
past-due bill on paper can sit on your counter as a nag and a worry."
For this reason, consumers such as Evatt typically abandon outdated services for organizations
that operate through paperless document management systems. Accessing vital information and
acting upon it is much easier than frantically searching for an electric bill in a cluttered desk.
A youthful perspective
Generation Y is surrounded by computing technology on an everyday basis. It's no longer
surprising to see a 12-year-old watch a YouTube video on his or her smartphone or a first-
grader write up a report about dinosaurs through Microsoft Word. Yet for some inexplicable
reason, teachers continue to hand out tangible assignments and many administrators require
parents to physically complete registration forms. Will this madness ever end?
Thankfully, there's hope. According to WHNT-TV, city school officials in Huntsville, Ala. are now
allowing parents to register their kids online. Huntsville City Schools IT Manager Sandra Simmons
told the new source that all of the hard copy associated with the process will be eliminated,
providing various amounts of information to administrators. For example, nurses will be able to
easily obtain student health records through document management software.
The next step for schools to take involves sending students their assignments. Hopefully, we'll be
living in a world in which kids won't be frantically searching through their backpacks for a single
sheet of crumpled paper soon enough.
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