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    Virginia Gogan,

    The University of Western Australia

    The Peer Assisted Study Sessions Program: Does PASS assist

    frst year students in their transition to University?

    Abstract

    Emerging challenges in the Australian tertiary sector, such as lower

    sta -to-student ratios and greater diversity in the undergraduate

    student population, are leading Australian universities to see

    innovative ways of improving the !rst year e"perience# This paper

    focuses on students$ perceptions of the e"tent to which attending a

    peer-assisted learning program, %eer Assisted &tudy &essions

    '%A&&(, has contri)uted to their !rst year e"perience at The

    University of Western Australia *usiness &chool )y fostering social

    connections )etween students, engaging students more actively in

    their studies and contri)uting to students$ development of study

    s ills# &urveys of students indicate that the %A&& program has made

    a contri)ution to students$ !rst year e"perience in these areas, and

    indicates ways to enhance the program in the future#

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    +eywords peer assisted study sessions, student engagement, study

    s ills

    Introduction

    PASS programs have been introduced in over 25 Australian universities in the past

    fifteen years, partially as a response to emerging pressures in undergraduate teaching

    such as lower staff-to-student ratios, higher enrolments and greater number of

    international students (O !onnell, 2""#$% &he PASS programs implemented in

    Australian universities represents an adaptation of the Supplemental 'nstruction model

    developed in the nited States by !eanna )artin at the niversity of )issouri in

    *+ (S.alic.y, 2""/$% PASS programs involve non-compulsory wee.ly sessions in

    which a PASS 0eader facilitates discussion and group activities between a small

    group of students with the goal of improving their understanding of course concepts

    ()orrison, 2"" $% &he PASS 0eader is a student who has completed the unit and is

    recruited on the basis of their academic record and interpersonal s.ills% &he role of the

    PASS 0eader differs significantly from that of a teacher, as the PASS 0eader actively

    avoids re-teaching material or answering students 1uestions, and instead aims to

    empower the group to find their own answers and to ta.e responsibility for each

    others learning ()orrison, 2"" $%

    hile PASS does not operate as a remedial program, it targets units that are 3high

    ris. in that they are compulsory units for progression or suffer from a high failure

    rate ()orrison, 2"" $% &he PASS program at the A 4usiness School was

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    established in 2""/, operating in core first year units which include accounting,

    business statistics and economics% Significant change has occurred within the program

    in the first semester of 2"*", as PASS 0eaders are re1uired to prepare activities for

    PASS and to attend lectures in the unit fortnightly% &his represents a large increase in

    the responsibility of PASS 0eaders, as in the first two years of the program the

    content of PASS was driven by students raising 1uestions for discussion% &he

    significant change to the program presents an opportunity to review the performance

    of the PASS program at A and to drive further changes to the program if

    necessary% &his perspective is consistent with O !onnell s argument that the

    effectiveness of peer-assisted learning programs is highly sensitive to their local

    conte t and that universities should use a process of e perimentation to adapt the

    PASS model over time and optimi6e its effectiveness (O !onnell, 2""#$%

    &he Peer Assisted Study Session (PASS$ program at the niversity of estern

    Australia ( A$ 4usiness School has two overarching goals7 to improve students

    academic performance, and to assist first year students in their transition to university

    study (4irch 8 0i, 2""/$% hile there is a lot of research focusing on the lin.s

    between PASS attendance and academic results, far less research has considered the

    performance of the PASS program from other perspectives, including its contribution

    to student engagement and the development of study s.ills (9an der )eer 8 Scott,

    2""+$% &he study uses these findings in combination with the findings of research at

    other Australasian universities to recommend changes to the PASS program at A

    with the goal of continual improvement in the PASS program s contribution to the

    1uality of the first year e perience at the A 4usiness School%

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    Literature Review

    Student engagement represents the e tent to which students are actively involved with

    and committed to their own learning, and is often e pressed as the amount of time that

    students devote to activities which enhance their learning ()ar.well, 2"" $% Student

    engagement is recognised as a :prominent indicator of the nature and 1uality of the

    first year e perience;, and more engaged students report higher levels of satisfaction

    and have higher academic results and retention rates (ames 8

    )c'nnis, 2""5$% hile improving student engagement is a significant priority for

    Australian universities, the 2""+ ?irst @ear perience survey raises concerns about

    the level of engagement among first year students (>ames, ennings, 2"*"$%

    )any of the behavioural measures of engagement fell between surveys in 2""# and

    2""+, including a decline in time spent on campus, time spent in class and time spent

    in private study (>ames et al, 2"*"$% Some of the attitudinal measures of engagement

    have also fallen, with only 5" percent of first year students feeling a sense of

    belonging to their university community, and only 5 percent of students feeling li.e

    part of a cohort of students committed to learning%

    Bhanges in the tertiary sector in recent years present significant challenges to

    improving student engagement, as declining staff-to-student ratios and decreased staff

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    availability outside teaching hours leave fewer opportunities for students to have

    valuable interactions with academic staff ()ar.well, 2"" $% &his may be reflected in

    the survey finding that only 5/ percent of first year students were confident that at

    least one of their teachers .new their name (>ames et al, 2"*"$% &he Australian

    Covernment s Deview of Australian =igher ducation described the fall in staff-to-

    student ratios as having :reached a point where the student e perience is being

    threatened; (4radley, Eoonan, Eugent 8 Scales, 2""/$%

    A .ey dimension of first year student engagement is social integration, the process

    through which a student builds a social networ. and develops a sense of belonging to

    their student cohort and to the university (4eder, *++ $% &he ?irst @ear perience

    Survey in 2""+ found that only # percent of students had made one or two friends at

    university by the end of their first year (>ames et al, 2"*"$% &he significant percentage

    of students who fail to foster social connections can feel 3seriously alienated and

    disengaged from the university, driving higher rates of attrition (4eder, *++ 7

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    2""+, only half of the Australian first year university students entering as school

    leavers felt that high school had provided a good preparation for university study

    (>ames et al, 2"*"$% Some commentators have compared the transition e perience of

    some first year students to moving to a foreign country, arguing that :in order to

    survive you need to understand the language and culture of the discipline you are

    studying; (0ewis, O 4rien, Dogan 8 Shorten, 2""5$% &hese problems are amplified

    in the conte t of an increasingly diverse undergraduate student body, where many

    students may have an inade1uate preparation for the demands of tertiary study%

    ncouraging high levels of student engagement and developing students study s.ills

    are widely recognised by A and other universities as .ey components of a high

    1uality first year e perience ()ar.well, 2"" $% )any commentators have suggested

    that Australian universities should review and reinvigorate their strategies for

    improving the first year e perience, particularly in the conte t of contemporary

    challenges such as declining staff-student ratios and increasing student diversity

    (>ames et al, 2"*"$%

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    &he PASS program could represent an effective response to

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    lin. course concepts to their practical applications% hen the group encounters a

    problem, the PASS 0eader aims to facilitate a collaborative process through which

    students tap into the group s shared .nowledge and available materials to solve that

    problem ()orrison, 2"" $%

    &hese activities should produce an environment which is highly conducive to student

    engagement, and in which students can develop a sense that they 3belong to a

    particular cohort or group who are sharing the same learning Iourney together

    ()ar.well, 2"" $%

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    their development of study s.ills and to their engagement with the university

    community (9an der )eer 8 Scott, 2""+$% &he authors found that the PASS program

    could perform more effectively in these areas, and that PASS 0eader training should

    focus on strategies through which PASS 0eaders can more effectively and

    intentionally incorporate the development of study s.ills into PASS (9an der )eer 8

    Scott, 2""+$% &he authors also concluded that PASS 0eader training should include a

    greater focus on strategies that build social connections between participating students

    (9an der )eer 8 Scott, 2""+$%

    Methodology

    &his study focuses on the e tent to which students perceive that the PASS program

    contributes to their first year e perience at the A 4usiness School by fostering

    social connections between students, engaging students more actively in their studies,

    and contributing to their development of tertiary-level study s.ills%

    &he following research 1uestions guided this studyL

    1. !o first year A 4usiness School students who attend PASS report

    increased levels of social and academic engagement with the niversityM

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    2. !o first year A 4usiness School students who attend PASS report

    increased comfort and confidence in dealing with the teaching, learning and

    assessment of niversityM

    3. !o first year A 4usiness School students who attend PASS report ways in

    which the PASS program could be redesigned to further increase their

    engagement and their ability to manage the teaching, learning and assessment

    re1uirements of the niversityM

    &his study consisted of two surveys of PASS attending students at the A 4usiness

    School, followed by brief interviews with four PASS 0eaders in the program% A

    beginning-of-semester survey was conducted in hardcopy during the first three wee.s

    of PASS, and the end-of-semester survey was conducted online in wee.s + to ** of

    PASS% &he end-of-semester survey was conducted online in order to capture a more

    reflective sample of PASS-attending students, including those who attended PASS

    irregularly or who had discontinued their attendance (9an der )eer 8 Scott, 2""+$%

    &hirty five students completed the beginning-of-semester survey and + students

    completed the end-of-semester survey, out of the *2* students who had attended atleast one PASS session by the ninth wee. of PASS% &wenty three students who

    completed the first survey and 2 students who completed the second survey were in

    their first semester of university% A limitation of the study is that the respondents to the

    two surveys are li.ely to be comprised of different students, which limits the

    comparisons which can be made across time from their responses%

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    4oth surveys included 1uestions as.ing students to rate their levels of ability in a

    range of tertiary-level study s.ills, and 1uestions that indicate their levels of academic

    and social engagement with the niversity% )any of the student engagement

    1uestions were drawn from the ?irst @ear perience Survey (>ames et al, 2"*"$% &his

    survey design enables a comparison in student responses before and after attending

    PASS, which could indicate whether PASS has contributed to students engagement

    and confidence in their study s.ills%

    &he beginning-of-semester survey also as.ed students to rate the importance of a

    variety of benefits which could be gained from PASS attendance% &he end-of-semester

    survey included 1uestions which were recommended by 9an der )eer and Scott as

    appropriate to gauge students perceptions of the contribution of the PASS program to

    their development of study s.ills and to their sense of engagement with the niversity

    (9an der )eer 8 Scott, 2""+$% &he end-of-semester survey also as.ed students to

    report their suggestions to improve the program%

    &he end-of-semester survey also included a 1uestion as.ing students to describe the

    PASS program to a future student% 9an der )eer and Scott suggested using this

    1uestion to evaluate how effectively the conduct of the sessions adhered to the model

    of PASS, and how well students understood the intentions of the program (9an der

    )eer 8 Scott, 2""+$% &he responses to this 1uestion raised the possibility that PASS

    0eaders were e periencing difficulty in adhering to the PASS model by avoiding re-

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    teaching course material or directly answering students 1uestions% &his issue was

    investigated in brief interviews with four PASS 0eaders that were conducted after a

    review of the survey responses% &he PASS 0eaders were also as.ed for their

    suggestions to improve the program% &hese interviews were recorded with the consent

    of the participants, who were guaranteed confidentiality and anonymity%

    Results

    What were students hoping to gain from PASS attendance?

    &he beginning-of-semester survey as.ed students to rate how important each possible

    benefit from attending PASS was to them on a #-point 0i.ert scale with the anchors of

    (*$ least important and (#$ most important%

    Ta le !" Percentage of students at the eginning of semester rating specified

    potential enefits of attending PASS as important#

    Possi le enefits of PASS attendance Percentage of students rating this enefit as

    importantPracticing solving problems + N

    Blarifying course content +#N0earning assessment techni1ues /FN

    Pic.ing up tips on how to study at

    university

    F N

    'ncreasing your motivation to study FFN)a.ing new friends N

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    &hese results indicate that students highly value the aspects of PASS attendance that

    can directly contribute to their success in their course, and there also appears to be a

    demand from students to incorporate the development of their study s.ills into PASS

    sessions% Bonversely, the social aspect of PASS was least highly valued by students%

    $ow did first year students% reported confidence in their level of study s&ills

    change over the course of the semester?

    'n both surveys, students were as.ed to rate their tertiary-level study s.ills on a #-

    point 0i.ert scale, with the anchors of (*$ low s.ill level and (#$ high s.ill level%

    Ta le '" Percentage of first year students who assessed their study s&ill as a ove

    average at the eginning and end of semester#

    Study s&ill (eginning of

    semester

    )nd of semester

    Wor&ing well with

    others

    +*% N /5%2N

    Time management

    s&ills

    / N 55%FN

    *er al

    communication

    %+N %/N

    +ritical thin&ing F %FN 5+% N

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    s&ills),am preparation

    and techni-ues

    F"%+N 5+% N

    Pro lem solving

    s&ills

    F"%+N F%+N

    .rganisation of

    notes

    5F%5N #%*N

    )ssay writing s&ills # %5N FF% NResearch s&ills +%*N 5+% N

    At the beginning of semester, the first year students surveyed nominated research

    s.ills, essay writing s.ills, organi6ation of notes and problem-solving s.ills as areas in

    which they lac.ed confidence% 4y comparison, at the end of semester, the students

    reported much higher levels of confidence in their s.ills in these areas% 'n some of the

    areas in which students professed confidence early in the semester, such as time

    management s.ills, the level of confidence reported declined by the end of semester%

    &his may however be reflective of the pressures which students face at the end of

    semester, in which deficiencies in students time management and e am preparation

    s.ills may become more apparent%

    $ow did first year students% reported level of engagement change over the course

    of the semester?

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    'n both surveys, students were as.ed to respond to statements indicating their

    attitudinal measures of engagement on a #-point 0i.ert scale with the anchors of (*$

    strongly disagree, (2$ disagree, ( $ agree, and (#$ strongly agree%

    Ta le /" Percentage of first year students who agreed with engagement

    statements at the eginning and end of semester#

    Statements (eginning of semester )nd of semester0It has een difficult to

    ma&e friends so far1

    /% N #"% N

    0I feel it is .2 to miss

    classes in this course

    ecause most of the notes

    and materials are online1

    2F%*N #/%2N

    0I am finding this unit to

    e intellectually

    stimulating and engaging1

    % "N /*%5N

    0I feel comforta le in

    as&ing -uestions or see&ing

    advice from staff1

    #N %/N

    0I really li&e eing on

    campus1

    +5%FN +F% N

    0I thin& I%m settling in well

    at 3WA1

    +5%FN +F%2N

    't appears that the students surveyed had relatively high levels of engagement with the

    university, a finding which was reflected in both surveys% =owever, the significant

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    percentage of students reporting e periencing difficulty in ma.ing friends in the

    second survey does represent a concern%

    What were students perceptions o the per ormance o

    PASS?

    &tudents responded to statements on a -point .i ert scale with the

    anchors '/( strongly disagree, '0( disagree, '1( agree, ' ( strongly

    agree#

    Ta le 4" What were students% perceptions of the performance of PASS?

    Percentage of first year

    students agreeing with

    statement:PASS has helped me ma.e

    connections with other students;

    52N

    :PASS has helped me to integrate more

    1uic.ly into university life;

    52N

    :PASS has encouraged me to be more

    engaged with the course material;

    /N

    :PASS helped me to develop study and

    learning strategies that ' could apply in

    other courses as well;

    5+N

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    :' would recommend the PASS

    program to other students;

    /5N

    hile the results which see. to compare the students across the two surveys are

    ambiguous, the students direct ratings of the effectiveness of the PASS program

    appear to show that PASS has contributed to some students engagement with their

    studies and with the university% )ost stri.ingly, /N of first year students agreed that

    PASS had encouraged them to become more engaged with the course material%

    =owever, only a slim maIority of the students agreed that PASS had helped them

    ma.e connections with other students, and that PASS helped them integrate more

    1uic.ly into university life%

    Students% descriptions of PASS

    'n their responses to the beginning-of-semester survey, students described their first

    PASS session as :friendly;, :engaging;, :helpful;, :fun; and :useful;%

    A representative sample of these comments followsL

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    Very friendly and engaging. [The PASS Leader] encouraged teaching andexplaining from other students and made me feel confident in asking

    uestions!

    "ore engaging than tutorials# so that $ can ask more specific uestions and

    get more focused help!%elaxed learning en&ironment. 'xperienced students leading ( canempathise!

    $t is a fun )ay to learn and more informal than tutes# )e learn more and[are] not afraid to ask uestions.!

    [The PASS Leader] used creati&e teaching styles )hich )ere interesting andapplica*le.!

    +,ood discussions and $ learnt at an accelerated rate during discussions+

    A representative selection of comments to this 1uestion is listed belowL

    An interacti&e discussion )ith other students in )hich uestions can *easked# exam-structured uestions are examined and topics are discussed indetail# leading to a *etter understanding of the unit content o&erall.!

    $t is a great )ay to clarify ans)ers and get help on anything you areconfused a*out. $t helped me so much )ith my confidence- $ hadn t donemaths since high school /0 yrs ago1 so it )as a great en&ironment to ask

    uestions or 2ust sit and listen.!

    3Teaching others is a great )ay to aid your o)n understanding of coursecontent and it tests ho) )ell you really kno) something!

    3$t stimulates you to study further and engage more )ith unit material!

    Some students described the program as :a friendly environment where you can as. a

    tutor 1uestions freely with one-on-one tutoring in a small group;, and :a #5-minute

    tutorial that gives you the answers for that wee. s assignment;, and a :tutoring

    program;% &hese descriptions could reflect a lac. of understanding of the intentions of

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    the PASS program, or it could reflect the role which PASS 0eaders too. in their

    sessions%

    &he 1uestion of whether PASS 0eaders had conducted themselves as 3tutors rather

    than 3facilitators was investigated in brief interviews with four PASS 0eaders% All

    four participants admitted that they had struggled to varying degrees to adhere to the

    PASS model and avoid assuming the role of tutor% &he PASS 0eaders e pressed

    significant discomfort with the silence arising where student discussion falters, and

    felt that in many circumstances it was :Iust easier; to step in and answer 1uestions or

    re-teach material% &he PASS 0eaders emphasised the :pressure; they faced from

    students to assume this role, and felt they lac.ed sufficient strategies to re-direct

    1uestions bac. to the student group for discussion% &hree PASS 0eaders also

    contended that the low levels of attendance hampered their ability to maintain the

    PASS model, as there were less students to contribute to discussion%

    5iscussion

    The contri ution of the PASS program to students% development of study s&ills

    &he surveys indicate that the maIority of first year students attending PASS rate the

    development of study s.ills as a valuable potential benefit of the program , and the

    maIority of students reported that PASS had helped them to develop study and

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    learning strategies that could be applied in other courses% &he improvement in

    confidence that students reported in their research s.ills, essay writing s.ills,

    organi6ation of notes and problem-solving s.ills also supports the argument that

    PASS attendance has contributed to the students development of study s.ills% hile

    these results are encouraging, there is a lot of scope for the A PASS program to

    improve its effectiveness in assisting students development of study s.ills%

    As 9an der )eer and Scott found in their study at Otago niversity, the development

    of students study s.ills should be a more deliberate focus of A PASS 0eader s

    session planning% ?or e ample, the PASS Activity Outline could include a grid

    calendar that suggests a study s.ill to highlight during the session that will be relevant

    to students at that stage of semester% hile one student commented that she has :no

    desire to attend a class on how to write an essay;, PASS 0eaders should be able to

    incorporate the discussion of study s.ills into PASS sessions in a way that does not

    detract from the focus on course content% ?or e ample, PASS 0eaders can as. the

    student group to construct answers to moc. e am essays in a session leading up to

    their e aminations, and initiate a discussion of essay writing s.ills and e am

    techni1ues in that conte t%

    The contri ution of the PASS program to student engagement

    't appears that students who attended PASS had relatively high levels of engagement,

    particularly in terms of their levels of social integration% Students responses were

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    mostly stable between the beginning and end of semester, implying that their

    attendance at PASS did not contribute to their level of engagement% =owever, the

    1uestions which directly as.ed for students perceptions of the PASS programs

    effectiveness appeared to show that PASS has contributed to some students

    engagement with their studies and with the university% &he most stri.ing result is that

    /N of the first year students agreed that PASS had encouraged them to become more

    engaged with the course material% =owever, only 52N of first year students agreed

    that PASS had helped them ma.e connections with other students, and only 52N of

    first year students agreed that PASS had helped them integrate more 1uic.ly into

    university life%

    Students comments describing their e periences of PASS added weight to the

    theoretical arguments that PASS programs can contribute to first year student

    engagement% &he comments focused on the characteristics which ma.e PASS stand

    out from other learning environments at universityL the rela ed and informal learning

    environment, the focus on active student discussion and the incorporation of creative

    learning strategies% =owever, some of the comments described PASS in terms which

    positioned the PASS 0eader in the role of a 3tutor , who e plains material and

    answers students 1uestions% 0i.ewise, 9an der )eer and Scott found that responses to

    their survey :could be interpreted as meaning that PASS 0eaders do indeed give

    answers in a more or less straightforward way J GandH that some respondents seem to

    e pect PASS 0eaders to provide answers; (9an der )eer 8 Scott, 2""+$%

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    &he performance of the PASS 0eader is :crucial to the success of the program;

    (S.alic.y, 2""/$% &he survey responses revealed that students held misconceptions

    about the role of PASS 0eaders, raising the concern that PASS 0eaders may have

    adopted the role of 3tutor in their sessions% &his was confirmed through interviews

    with four PASS 0eaders, who admitted that they had often failed to avoid re-teaching

    the course material or directly answer students 1uestions% Although the role of PASS

    0eader was a significant focus of the training session conducted at the beginning of

    the semester, the PASS 0eaders highlighted the difficulty they e perienced in

    adhering to the PASS model% PASS 0eaders found that it was often :Iust easier; to

    revert to the role of tutor, citing low attendance, pressure applied by students, and a

    lac. of strategies to :brea. the silence; as .ey obstacles they faced%

    &he PASS 0eader s adoption of the role of 3tutor , rather than as the facilitator of

    student-centered discussion represents a departure from the PASS model that

    undermines the goals of the program in two ways (9an der )eer 8 Scott, 2""+$%

    ?irstly, the PASS 0eader is un1ualified to 3teach the unit% Secondly, the learning

    theory behind PASS indicates that where the PASS 0eader acts as a 3tutor , the focus

    shifts from the process of students actively constructing .nowledge through

    collaboration to a process of students passively receiving information from the PASS

    0eader% &herefore, the change in the role of the PASS 0eader undermines the uni1ue

    characteristics of the PASS program that give it the potential to contribute

    significantly to students engagement with their studies%

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    &his appears to be a significant problem in PASS programs across different university

    conte ts, and must be effectively countered to optimise the performance of the PASS

    program ()urray, 2""F7 9an der )eer 8 Scott, 2""+a$% &wo strategies can be used

    effectively in combination to mitigate this problem7 increasing student attendance at

    PASS and providing PASS 0eaders with formal opportunities to reflect on the

    performance of their role during semester%

    &he strategies used by PASS 0eaders to avoid adopting the role of tutor, such as re-

    directing 1uestions to the student group, are more difficult for the PASS 0eader to

    implement in sessions with only a few students% A group si6e of *" to *5 students is

    advocated by many commentators to lubricate student discussion and remove the

    focus from the PASS 0eader (S.allic.y et al, 2""/$% Creater attendance in the PASS

    program at A could be achieved by more effectively incorporating promotion of

    PASS within orientation programs, and by ensuring that lecturers and tutors

    consistently promote PASS across all units in the program% Alternatively, other

    Australian universities have successfully increased attendance by giving the

    responsibility for promoting the PASS program to the PASS 0eaders themselves

    ()urray, 2""F$%

    PASS 0eaders must actively resist the temptation to slip into :a leader-centered,

    passive-student mode of running the sessions; by s.illfully using strategies that

    empower students to find their own answers, often while facing pressure to simply

    provide the answers ()urray, 2""F$% S.alic.y argues that to perform most effectively,

    PASS 0eaders should be given opportunities throughout the semester to :reflect

    critically upon their role and their sessions, and to be responsive to their own

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    reflections and others feedbac.; (S.alic.y, 2""/$% &he performance of the PASS

    program at A would li.ely benefit from providing opportunities for PASS 0eaders

    to meet or re-train during semester with the goals of reinforcing the understanding of

    their role, discussing and practicing strategies to stay within the boundaries of their

    role, and sharing advice on how to prepare engaging, creative and educationally

    valuable sessions%

    As )urray asserts, :the final step in ma.ing a PASS scheme truly successful is

    embedding it into the thin.ing of both the study body and the School or ?aculty;

    ()urray, 2""F$% &he PASS program should be viewed as a part of a holistic approach

    to teaching and learning within the units it operates, and the relationship between

    PASS 0eaders and faculty should be strengthened% &he 1uality of PASS sessions as an

    engaging educational e perience will be enhanced where the faculty effectively

    communicates their e pectations for the PASS program in that unit, and suggests

    resources that PASS 0eaders may use to prepare their session (4ur.e da Silva 8

    KonnetIe, 2""+$%

    &he research literature indicates that the PASS program has the capacity to ease thetransition of first year students into university study, by fostering social connections

    between students, engaging students more actively in their studies, and contributing to

    their development of tertiary-level study s.ills% Surveys of first year students

    attending PASS indicate that the program at the A 4usiness School has

    contributed to their first year e perience across these dimensions% =owever, there is a

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    scope for improvement within the program, and recommendations to improve the

    performance of the PASS program in these areas are summarised below%

    Recommendations

    1. 'mprove the communication of the boundaries of the PASS 0eader s role, in

    order to align the e pectation s of faculty, PASS 0eaders and students with the

    obIectives of the program%

    2. Aim to improve attendance to at least *" students per session, which assists

    the realisation of the obIectives of the program by enabling the PASS 0eader

    to run a session that centers on student discussion%

    3. pand opportunities for PASS 0eaders to critically reflect upon their role and

    their performance within the sessions, and to share advice on how to prepare

    engaging, creative and educationally valuable sessions%

    4. 'mprove and formalise the focus on the development of study s.ills within the

    PASS program, encouraging PASS 0eaders to incorporate study s.ills into the

    program in ways which are relevant to students%

    References

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    ?irst @ear StudentsL A discussion paper, Detrieved >une 25 th 2"*" fromL

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    2nd Eational PASS !ay Bonference, >uly *", 2""F% Criffith niversityL Cold

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