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FAIR USE DISCLAIMER
I will at times be using copyrighted material for educational purposes. The use fits within the
definition of fair use for three reasons.
1. The material is being used for teaching purposes. There is no commercial purpose for its use.
2. The material used is only a small portion of the complete work.
3. The use will not impact or reduce the value of the work.
For more information on fair use, please see the following.
• Fair Use from the Government
• Fair Use in Teaching
• Youtube Video: "A Fair(y) Use Tale"
“Always treat your employees exactly as you want them to treat your best customers.“- Stephen R. Covey
“Nothing is more effective than sincere, accurate praise, and nothing is more lame than a cookie-cutter compliment.”- Bill Walsh
WHY DO GOALS?
1. Goals Provide Clarity
2. Goals Help You to Stay Focused
3. Goals Give You Motivation
4. Goals Allow You to Measure Progress
5. Goals Hold You Accountable
HOW TO DEFINE THEM!
1. Make Them Motivating
2. Link to the Business or Your Vision
3. Engage Others
4. Make Them SMART
5. Write Them Down
6. Make Them Visible
THE PROCESS OF OPERATIONALIZING…
1. Develop a Plan
2. Assign an Owner
3. Measure and Report
4. Review and Adjust
5. Finalize Results
REVIEW THE RESULTS
• Reporting the results is just the first step
• Review each goal, do retrospectives where appropriate
• Allow the conversation to move into goals and plans for the new year /
period
• The scale of the retrospective should be proportionate to the complexity of
the goal
HOW TO DO A RETROSPECTIVE
• Prepare
• “Leave your badge at the door”
• Problems, not people
• Everyone gets a chance to speak
• Someone runs the meeting
• Review goal / project
• Discuss what worked and what did not
• Determine what to do differently in the future
• Someone writes everything down
• Produce a final summary
AGILE RETROSPECTIVES
• Retrospectives
• What is a Sprint Retrospective?
• What is the Most Important SCRUM Ceremony? The Retro!
• 3 popular ways to run a productive Retrospective
RECOGNIZE FAILURES
You should not achieve all your goals. If you do, they were not challenging enough.
If you shared this from the beginning, then you have set your team or organization’s expectations.
You need to reiterate that your goals are aggressive. Missing some is not the end of the world. What matters is that progress was tracked, and adjustments made.
You should consider holding retrospectives to discuss each goals, what you did well and what you could have done better. Take this into account and move on!
When you review members of your team, carry the same message forward. If they did a great job, even if they did not achieve all their goals, reward them.
CELEBRATE SUCCESSES
• Personal thank you
• Surprise visit by an executive of high level
technologist
• All hands meeting recognition
• Dinner out
• Small group celebration
• Get together with friends
• Weekend away
PREPARE FOR NEXT YEAR
I mentioned doing a retrospective on your failures. You also need to do
retrospectives on your successes.
Take this information and challenge yourself and your team.
• What will be expected of us?
• What would a GREAT YEAR look like?
• What can we do to amaze and impress our customers and our leadership?
• How the $&@** are we going to get that done…?