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© 2018 Software AG. All rights reserved.
GO TO MARKET STRATEGY
NEXT STEPS
Eric Duffaut Jari SalminenChief Customer Officer VP Global IoT Sales
Capital Market Day 2018
March 12, 2018
2 | © 2018 Software AG. All rights reserved.
SAFE HARBOR
This presentation includes forward-looking statements based on the beliefs of Software AG management.
Such statements reflect current views of Software AG with respect to future events and results and are
subject to risks and uncertainties. Actual results may vary materially from those projected here, due to factors including changes in general economic and business conditions, changes in currency exchange, the
introduction of competing products, lack of market acceptance of new products, services or technologies and
changes in business strategy. Software AG does not intend or assume any obligation to update these
forward-looking statements.
This presentation constitutes neither an offer nor recommendation to subscribe or buy in any other way
securities of Software AG or any of the companies that are members of the Group at present or in the future,
nor does it form part of such an offer and it should not be understood as such. This presentation does not
constitute an offer of sale of securities in the United States of America. Securities may not be offered or sold
in the United States of America without registration or exemption from registration in accordance with the U.S. Securities‘ Act of 1933 in its currently valid form.
3 | © 2018 Software AG. All rights reserved.
Optimize, Transform, Modernize
DBP ProductivitySales Efficiency
INDUSTRYCentric Specialization+142% # Deals / +232% Use Cases
DBP RevenueProfitable Growth
A&N StabilizationPredictability
+50% vs. 14
All time high
Improved Operational Excellence
A&N 2050 program
Strengthened ability to execute GTM
…IN OUR 3 YEARS GTM TRANSFORMATION JOURNEY…WE MOVED THE NEEDLE…
Q4 17 best Quarter ever
4 | © 2018 Software AG. All rights reserved.
+23% Average Deal Size+49% Deals +1M€
BRAND AWARENESS
Increased Deal Size
Gained Relevance through
…IN OUR 3 YEARS GTM TRANSFORMATION JOURNEY……WE MOVED THE NEEDLE…
Social Media followers up 191%Website engagement up 300%
Relevance & Scale
Ecosystem Expansion
Accelerated
Doubled # of partners/ Revenue Sourced by
Partners 28% (2017)
Cloud BusinessEstablished a fast growing
+227% Order Entry / +361% Revenue
5 | © 2018 Software AG. All rights reserved.
130%+ over 3 years
STOCK
Development
Sustained
…IN OUR 3 YEARS GTM TRANSFORMATION JOURNEY…TO MAKE SOFTWARE AG A DESTINATION
Customer Satisfaction
Rating
All time high
NPS from -24 to 18.9
7 | © 2018 Software AG. All rights reserved.
13%
• Accelerate growth in Emerging markets
• Expand share of wallet in Installed Base
• Simplified Pricing Model: DBP Bundles and Subscription Based Pricing.
• Market Play & Industry specialization: CoEs
SUSTAIN A&N REVENUE
A&N 2050: Legacy Digitization
DBP GROWTH
Effective & Efficient GTM Scalable
• Building a road-2-future for every customer’s mission-critical A&N application to Optimize, Modernize & Transform.
• Continuous innovation in A&N technologies.
• Legacy Digitization
• Establish IOT GTM CoE: strong GTM execution in key selected markets to quickly gain market share.
� 100M€ by end 2020
2018 PRIORITIESRELEVANT - SCALABLE - CUSTOMER CENTRIC - PROFITABLE GROWTH
IOT & CLOUD : ACCELERATED GROWTH
9 |
LARGE ADDRESSABLE MARKET WITH POCKETS OF VERY FAST GROWTH
© 2018 Software AG. All rights reserved.
€175bn
CAGR
2015-2020
43%
Sources: IDC, Gartner, ABI Research, BCG Internet of Things buyer survey, expert interviews, BCG analysis.
IoT platform market to grow to
€18bn with CAGR 66%
Source: IoT Application, Platform and Services Forecast: 2017-2026, MachNation, September 2017
10 |
MANUFACTURING, LOGISTICS AND UTILITIES LEADING THE WAY
© 2018 Software AG. All rights reserved.
BUT SIGNIFICANT GROWTH ALSO IN B2C, RETAIL AND OTHER
11 |
WHERE DO WE SEE REAL MARKET DEMAND – NOW
© 2018 Software AG. All rights reserved.
AND WHAT ARE OUR CUSTOMERS FOCUSING ON
Smart Equipment Manufacturers
• Air/Gas compression equipment
• Industrial tools, consumer hardware
• Wind turbines
• Pumps/pump solutions
• Metal forming equipment
• Weather monitoring sensors
• Plastic extruders
• Textile machinery
• Healthcare machines
• …
Industrial IoT Solution Providers
Telecommunications
Utilities
Cities/Municipalities
Healthcare
Aviation
Retail
Oil & Gas
Insurance
Beverage
Construction
Facility/Property
…
Meeting regulatory requirements
Differentiating product and service offerings
Cost savings: avoid failure, minimize waste
and loss, remote diagnostics
New service offerings (new business models)
Improving customer service and experience
12 |
A TYPICAL IOT JOURNEY FOR AN ENTERPRISE CUSTOMER
© 2018 Software AG. All rights reserved.
FROM SIMPLE USE CASES TO AUTOMATION, PREDICTION AND INNOVATION
I – Collecting &
acting on data
• Basic functional & non-functional requirements• Device Management, Basic analytics, Simple visualization• Triggering events based on data
II – Automation &
Prediction
• Integration• More complex analytical models• Data reliability is critical
III – New business models, Innovation
• Organisational change• From selling hardware to as-a-service
Focus on ROI and increasing maturity of IoT platforms drives demand
from large enterprise customers
13 |
Yesterday
• IoT solutions focus on solving clearly defined
business problems
• Driven by Business Units
• Very little central IT involvement
BUYING IOT SOLUTIONS IN LARGE ENTERPRISES
© 2018 Software AG. All rights reserved.
CENTRAL ORGANISATIONS ARE GETTING MORE INVOLVED
Today
• Increasing involvement from central IT
• Dedicated IoT team / Centre of Expertise
• Aim to “harmonize” IoT solutions
• Positioning as internal “Service Provider”
Focus remains on solving the
problem with speed and ROI
But decision-criteria is changing
more towards:
• Cloud, multi-tenant platform
• Scalability & reliability
• Flexibility & openness
• Integration capabilities
• …
14 |
SINGLE IOT PLATFORM OFFERING
© 2018 Software AG. All rights reserved.
ADDRESSING THREE KEY MARKET OPPORTUNITIES
One Offering
• Product-based, ready-to-use
• Complete and modular
• Open, extendible to meet future needs
• Flexible deployment with no lock-in
Key Market Opportunities
Connected IndustriesSmart Equipment ManufacturersMultiple verticals, similar needs
Industrial platform and solution providers
Telecom Service Providers
15 | © 2018 Software AG. All rights reserved.
Benefits
• Reduced costs
• Increased customer loyalty
• Increased after sales revenues
“With data analytics our service reliability and product innovation can progress in new ways. We are able to interpret real time data, predict
machine health issues and incorporate in field usage data into product design.”
- Thomas Hamacher, CTO, Certuss
Reactive
Maintenance
costs
Limited
up-sell
16 |
“Cumulocity allows us to provide a uniquely branded, secure IoT monitoring solution to our compressor distributors and service partners allowing them to offer high-quality, real-time monitoring
solution to their customers”
- Sia Abbaszadeh, VP Global Marketing & Technology, Gardner Denver
© 2018 Software AG. All rights reserved.
Capture
operational info
+ provide to the
support org
Minimize
failures
Benefits
• Cost effective solution
• Time-to-value
• White-labelling
17 | © 2018 Software AG. All rights reserved.
Benefits
• Creating a new B2C service offering
• Making the bike more than the
bike
• Creating a relationship with
the consumer
18 | © 2018 Software AG. All rights reserved.
“The Cumulocity solution for our Nespresso Capsule Dispensers helped us to reduce out-of-order and out-of-stock situations to a
minimum.”
- Raoul Marechal, Technics and Operations Manager, Lyreco
Out-of-stock
situations
Reacting to
failures
Benefits
• Reduced costs
• Increased customer loyalty
• Increased revenue
Operational
costs
20 |
© 2017 Software AG. All rights reserved. For internal use only
Apr May Jun Aug Sep Oct Nov
CeBITGermany
Jul DecJan
GITEXDubai
IoT Mobile World Congress
Barcelona
MarFeb
IoT WorldSanta Clara
IOT World Forum
London
Asia IOT Business PlatformVarious cities ASEAN
Bosch ConnectedWorld
Berlin
IoT Solutions World CongressBarcelona
IoT Tech ExpoSanta Clara
IOT Forum
Sydney
IOT World Santa Clara
– Emerald Sponsor
– 2 x speaker session
• Analyst Engagement
– Machnation - 3 Scorecards, 2 white papers, Online TCO
calculator
– Gartner IIOT Quadrant
– Forester webinar
MAJOR MARKETING FOCUS: 2,9M€ INVESTMENT IN IOT
© 2018 Software AG. All rights reserved.
21 |
IOT FIELD CENTER OF EXPERTISE (COE)
© 2018 Software AG. All rights reserved.
One Offering
• Product-based, ready-to-use
• Complete and modular
• Open, extendible to meet future needs
• Flexible deployment with no lock-in: On-
Prem, Cloud & Edge
Key Market Opportunities
Connected IndustriesSmart Equipment ManufacturersMultiple verticals, similar needs
Industrial platform and solution providers
Telecom Service Providers
IOT Centre of Expertise (35 People)
• Globally governed, regionally embedded
• Includes sales specialists, biz dev, IoTarchitects & IoT consultants
• Addressing all customer scenarios, in all regions
• Working in close alignment with regional sales and consulting organizations
One Specialized Team
22 |
MULTI-LEVEL APPROACH
© 2018 Software AG. All rights reserved.
FOR DIFFERENT CUSTOMER NEEDS & PHASES
Growing Maturity Level over Time
Fle
xib
ilit
y &
So
ph
isti
ca
tio
n
IoT SaaS
� Fast Entry � Low Touch GTM
• Web, self-service, supported by Inside Sales
• Pre-defined solution accelerators
IoT PaaS
� “Land & Expand”� Specialized IoT GTM resources
• Fast go-to-market
• Focus on business users
IoT Framework
� Scale out � C Level Support
• “Expand” footprint at existing customers
• Strategic Partnerships
IoT Suite
23 |
AGILE AND FAST CUSTOMER ENGAGEMENT
© 2018 Software AG. All rights reserved.
FROM PROSPECT TO REPEAT CUSTOMER
www
traffic
Free trial POC LAND
# trials # POCs€ of POCs
EXPAND
IOT SALES SPECIALIST
INSIDE SALES CUSTOMER SUCCESS MGR
# dealsRevenue committed
Revenue forecasted
Retention/renewal rateIncremental revenue
Qualified
lead
# leads€ leads
Other
Fast and good deal qualification is critical
Our current win rate with qualified leads is 50%+
Our current win rate from POC is 80%+
Qualification checklist
POC offer template
Key Metrics
Tools
SAG sales
roles
Demo kit
Reference stories
Teasers, whitepapers
Transparent, simple pricing
Contract templateRoadmap webinars
Use case webinars
# leads
24 |
SOFTWARE AG’ IOT PARTNER ECOSYSTEM
© 2018 Software AG. All rights reserved.
2018 FOCUS
Awareness & Mindshare Delivery & Devt. Extension New scalable Routes to
MarketCreate stronger C-Level
AwarenessBroaden Cumulocity IOT Development Capabilities
and Delivery Capacity
Drive Cumulocity IOT market adoption by addressing partner
owned customer base
(OEM, Market Places, …)
Analysts, Strategy & Mgmt
Consulting FirmsGlobal and Regional
System Integrators
IoT Solutions & Services providers
SaaS & Cloud Providers
IOT Hardware & Devices
OT (Operations technology)
Providers
70 to 80% of IoT Business through Partners
25 |
EXPANDING 360O PARTNER ECOSYSTEM
© 2018 Software AG. All rights reserved.
Hardware (IT) Providers
E2E IoTSolution
Providers
Telco operated
Cloud
Strategy & Mgmt
Consulting
IT Consulting & System Integrators
Cloud and SaaS
Providers
SAG‘S IOT ECOSYSTEM SCOPE IS GETTING WIDER
26 |
IoT Suite
MULTIPLE GO TO MARKET MODELS
© 2018 Software AG. All rights reserved.
ECOSYSTEM ENABLING SCALE
End Customer
SaaS
End Customer
PaaS
IoT Platform or
Solutions provider
End Customers
SaaS
IoT Service Provider
SaaS PaaS
PaaS