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Sustainabilityreport 2019

Contribute to the harmony of lifefor a better world

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Glossaryof acronyms

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Acronym DescriptionACI Agency for Cooperation and Investment of Medellín and the Metropolitan Area.Acolgen Colombian Association of Electrical Energy Generators.Acopi Colombian Association of Micro, Small, and Medium-sized Enterprises.ACPM Diesel oil.Adasa Aguas de Antofagasta S.A.

EDA Electricity Distribution Area. Group of networks operated by network operators according totheir geographical proximity

AEI Ashmore Energy International. US multinational company that generates thermoelectricpower and distributes electricity.

AHPE Attention to High-Priority Events.AFD French Development Agency.Agexport Guatemala Exporters Association.Aiarec Ibero-American Association of Company-Customer Relations.ADI Area of Direct Influence.ALOAS Latin American Association of Water and Sanitation Operators.AMA Antioquia-Medellín Alliance.AMVA Área Metropolitana del Valle de Aburrá.NRW Non-revenue water.Andesco National Association of Public Utilities and Communication Companies.ANDI National Business Association of Colombia.ANH National Hydrocarbons Agency.ANLA National Environmental Licensing Authority.SLA Service-level agreement.AOM Administration, operation, and maintenance.APC Colombian Presidential Agency of International Cooperation.AR4 Fourth Assessment Report of the Intergovernmental Panel on Climate Change.PRM Occupational risk management.ÁRTICA Regional Alliance on Applied Information and Communication Technologies.Asdefique Association of Fique and Cabuya Artisans from the Department of Antioquia.ASEI Ecological and industrial services and consultancy.ASIC Commercial Exchange System Administrator.Asoagricalpat Association of Agriculturists from the Rural Settlement of California, Municipality of Los Patios.Asocodis Colombian Association of Electricity Distributors.

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Acronym DescriptionAsocomunal Association of Community Action Boards.ATLA Bill & Melinda Gates Foundation Access to Learning Award.AWWA American Water Works Association.Bacrim Emerging criminal groups.BanCO2 Social and Environmental Benefits of the Cornare Bank.LMMF Low montane moist forest.PMMF Premontane moist forest.TMF Tropical moist forest.IDB Inter-American Development Bank.MWF Montane wet forest.LMWF Low montane wet forest.PMWF Premontane wet forest.BOOMT Build, operate, own, maintain, and transfer.BPM Business process management.BPO Business process outsourcing.TDF Tropical dry forest.MAC Marketing Advisory Committee.CAF Development Bank of Latin America.Camacol Colombian Chamber of Construction.CAPT Transmission Planning Advisory Committee.CAR Regional Autonomous Corporation.CCB Climate, Community, and Biodiversity (international standard).CCMA Medellin-Antioquia Chamber of Commerce.CDMA Code-division multiple access (cellular and wireless communication technology).CD Certificate of deposit.FFS Fourth financial statement.Ceipa Center for Research and Administrative Planning.CENS Centrales Eléctricas del Norte de Santander S.A. E.S.P.CET Center for Technical Excellence.CGM Office of the Comptroller General of Medellín.CGN Colombian General Accounting Office.CHEC Central Hidroeléctrica de Caldas S.A. E.S.P.Cidet Center for Research and Technological Development of the Electricity Sector.Cideu Ibero-American Center for Strategic Urban Development.CIER Regional Energy Integration Commission.

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Acronym DescriptionCIIEN Center for Energy Research and Innovation.CMGRD Municipal Council for Disaster Risk Management.BSC Balanced Scorecard.CND National Dispatch Center.CNO National Operation Council of the Electricity Sector.CNO-Gas National Operation Council of Natural Gas.CO2 Carbon dioxide.Cocier Colombian Member Committee of the Regional Energy Integration Commission.Cocme Colombian Member Committee of the World Energy Council.Colciencias Administrative Department for Science, Technology, and Innovation.Comfama Family Compensation Fund of Antioquia.Compes Municipal Council of Economic and Social Politics.CON National Operation Council.Conpes National Council of Economic and Social Politics.COP Colombian peso.Copaso Joint Committee on Occupational Health.Corantioquia Regional Autonomous Corporation of Central Antioquia.Cornare Regional Autonomous Corporation of the Negro and Nare Rivers Basins.Corpocaldas Regional Autonomous Corporation of Caldas.Corponor Regional Autonomous Corporation of the North-Eastern Border.Corpourabá Corporation for the Sustainable Development of Urabá.VOCs Volatile organic compounds.CIC Community Involvement Committee.CR Critically endangered (very high risk of extinction).CRA Drinking Water and Basic Sanitation Regulatory Commission.CREG Energy and Gas Regulatory Commission.

Cretib Corrosive, reactive, explosive, toxic, flammable, biological-infectious (classification code forhazardous waste).

CSR Corporate Social Responsibility.CTA Centre for Science and Technology of Antioquia.STI Science, technology, and innovation.UC Unit cost for the provision of the energy service.EDA Environmental diagnosis of alternatives.SEP Strategic environmental planning.DANE National Administrative Department of Statistics.BOD Biochemical oxygen demand.BOD5 Biochemical oxygen demand (usually measured five days after the reaction).

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Acronym DescriptionHR Human rights.DEA Data envelopment analysis.Delsur Distribuidora de Electricidad del Sur S.A. de C.V. (El Salvador).DEPE From Business to Business Program.ELSI Equivalent length of service interruption.DIAN Directorate of National Taxes and Customs.DMI Integrated management district.SWOT Strengths, weaknesses, opportunities and threats.DWTP Drinking water treatment plant.E.S.P. Public utility company.EACA Companies active in compliance with anti-corruption measures.EADE Empresa Antioqueña de Energía S.A. E.S.P.Eafit Eafit university.AHC Adapted health-care company.Eatic EPM’s Technical Assistance and Quality Research Team.WWPS Wastewater pumping station.EBITDA Earnings before interest, taxes, depreciation, and amortization.Ecsim Center for Systemic Economy Studies.Edatel Empresa de Telecomunicaciones de Antioquia S.A. E.S.P.EDEQ Empresa de Energía del Quindío S.A E.S.P.EDU Empresa de Desarrollo Urbano.Eegsa Empresa Eléctrica de Guatemala S.A.EIA Environmental impact assessment.EKCO Best environmental practices award.Emgesa Empresa Generadora y Comercializadora de Energía S.A. E.S.P.Emvarias Empresas Varias de Medellín S.A. E.S.P.EN Endangered (likely to become extinct).ENA National Study of Water.Enficc Firm energy for the reliability charge.ENSA Elektra Noreste S.A. (Panama).DOE Designated Operational Entity.EPA Empresas Públicas de Armenia E.S.P.EPM Empresas Públicas de Medellín E.S.P.Epmaps Empresa Pública Metropolitana de Agua Potable y Saneamiento de Quito.Erica Spain and its regions exchange knowledge with Antioquia.ERP Enterprise Resource Planning.Escos Energy service companies.

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Acronym DescriptionESSA Electrificadora de Santander S.A. E.S.P.ESSAC Energy commercialization services provided by ESSA.ESSAD Energy distribution services provided by ESSA.ESSAG Energy generation services provided by ESSA.ETB Empresa de Telecomunicaciones de Bogotá.ETP Empresa Telefónica de Pereira.EU Energy utilities.FAER Fund for the Electrification of Interconnected Rural Areas.Fazni Fund for the Electrification of Non-interconnected Areas.EF Emission factor.

FECF Development Fee’s Special Fund (for infrastructure projects and for the transportation anddistribution of natural gas).

Fedesarrollo Foundation for Higher Education and Development.Femsa Fomento Económico Mexicano S.A.Fenalco National Federation of Merchants.POEF Power outage equivalent frequency.Finet National Investment Fund in Electricity and Telephony.GEF Global Environment Facility.FOES Social Energy Fund.Fomin Multilateral Investment Fund.FSC Forest Stewardship Council.FSRI Solidarity and Income Redistribution Fund.FSSRI Solidarity Fund for Subsidies and Income Redistribution.Fundemas Business Foundation for Social Action.g/m3 Grams per cubic meter.Gal Gallons.GBTUD Giga British thermal units per day.GEF Global Environmental Facility (project by UNDP).GEG Greenhouse effect gases.GEN Strategic Business Group.GHG Protocol Corporate accounting and reporting standard on greenhouse gases.STKH Stakeholders.Gibse Integrated management of biodiversity and ecosystem services.CRM Comprehensive Risk Management.GJ Gigajoule.LPG Liquefied petroleum gas.CNG Compressed natural gas.

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Acronym DescriptionCNGV Compressed vehicular natural gas.VNG Vehicular natural gas.GRI Global Reporting Initiative.GRI - G4 Global Reporting Initiative - 4th version.GWh Gigawatt-hour.Gwopa Global Water Operators' Partnerships Alliance.HET Hidroecológica del Teribe S.A.HI Hidroeléctrica Ituango S.A. E.S.P.HV Habitable homes program.i+d Innovation and development.R+D+I Research, development, and innovation.IAASB International Auditing and Assurance Standard Board.NRW Non-revenue water.ICANH Colombian Institute of Anthropology and History.Icfes Colombian Institute for the Assessment of Education.ICONTEC Colombian Institute of Technical Standards and Certification.Ictis Colombian Institute for Subterranean Infrastructure Technologies.QOLI Quality of life index.IDEA Instituto para el Desarrollo de Antioquia.Ideam Institute of Hydrology, Meteorology, and Environmental Studies.HDI Human development index.Idsos Application for capturing information on sustainability indicators in Grupo EPM.IFAC International Federation of Accountants.IFR Injury frequency rate.IFC International Finance Corporation.IGAE Business environmental management index.IHA International Hydropower Association.IIRC International Integrated Reporting Council.DIFR Disabling injury frequency rate.Incoder Colombian Institute for Rural Development.Invías National Roads Institute.GOI Natural gas odorization index.LWI Levelling works index.CPI Consumer price indexIPCC Intergovernmental Panel on Climate Change.IDPIP Indices of delivery pressures in individual pipelines.

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Acronym DescriptionLRRNO Loss rate of the regulated network operator.PPI Producer price index.LRBU Loss rate per billed user.GARI Grouped availability reference indices.WQRI Water quality risk index.IRME Institute for Mining and Energy Resources.RRTS Response rate to technical support.ISA Interconexión Eléctrica S.A.ISAE International Standard on Assurance Engagements.Isagén (BVC: Isagén).ISR Occupational injury severity rate.ISPQ Index of satisfaction with perceived quality.ISO International Organization for Standardization.ISO 26000 International Standard on Social Responsibility by ISO.Isvimed Social Institute for Housing and Habitat of Medellín.ITM Instituto Tecnológico Metropolitano.IVE International vehicle emissions model.IVR Interactive voice response.IWA International Water Association.CAB Community action board.kg Kilogram.km Kilometer.km2 Square kilometer.kV Kilovolt.kWh Kilowatt-hour.l Liter.ML/FT Money laundering and financing of terrorism.ALA Account liquidator and administrator.Lawea Latin American Wind Energy Association.Led Light-emitting diode.LEED Leadership in Energy and Environmental Design.m2 Square meters.m3 Cubic meters.SSM Strategic sourcing matrix.MADS Ministry of Environment and Sustainable Development.MUTS Modernization and updating of technological systems.

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Acronym DescriptionMAVDT Ministry of Environment, Housing, and Territorial Development.CDM Clean Development Mechanism.BHAG Big Hairy Audacious Goal.WEM Wholesale Energy Market.Merco Business Monitor of Corporate Reputation.mg/L Milligram per liter.Millicom Millicom International Cellular S.A.mm³ Cubic millimeter.Mm³ Million cubic meters.MME Ministry of Mines and Energy.ORM Organized Regulated Market.SRM System Regulated Market.TC Technical committees.VMDW Vital minimum of drinking water.MW Megawatt.MSEs Micro and small enterprises.N.A. Not applicable.NDA No data available.Naturgás Colombian Association of Natural Gas.ND Not defined.NEGC General construction standards and specifications.Neón Application that supports the contracting process in EPM.IFRS International Financial Reporting Standards.NO2 Nitrogen dioxide.NOx Nitrogen oxide.NR Not reported.NT Near threatened (may be considered threatened with extinction in the near future).NTC Colombian technical standard.NTCGP 1000 Technical standard on quality in public administration.NTSD Technical standards of the distribution service.OECD Organisation for Economic Co-operation and Development.GPO Gas purchasing options.MDGs Millennium Development Goals.SDGs Sustainable Development Goals.FEO Firm energy obligations.IOM International Organization for Migration.WHO World Health Organization.

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Acronym DescriptionNGO Non-governmental organization.NO Network operators.S&C Suppliers and contractors.PAC Aluminum polychloride.EAP Emergency Action Plan.SEP Strategic Environmental Plan.PCB Polychlorinated biphenyls.PDP Project Development Plan.PDG Panama Distribution Group S.A.SFP Social Financing Program.GC UN Global Compact.PAGP Public Accounting General Plan.ISWMP Integrated Solid Waste Management Plan.pH Potential of hydrogen.PDCA Plan, do, check, act.GDP Gross domestic product.IEP Internal Emergency Plan.NSIP National and strategic infrastructure projects.NSIP National project of strategic interest.PL Bill.Plan URE Plan for the Rational and Efficient Use of Energy.PM10 Particulate matter smaller than 10 microns.TMP Tree Management Plan.UNDP United Nations Development Programme.Pomca Plan for Land Use and Management of the Chinchiná River Basin.FMP Fishery Management Plan.POS Mandatory health insurance plan.LUP Land Use Plan.PPA Power purchase agreement.ppm Parts per million.RCC Requests, complaints, and claims.Praes School environmental projects.Prodes Sectoral business development program.Prone Electrical network standardization program in below average neighborhoods.PRR2 Loss reduction program.SWMP Sanitation and Wastewater Management Plan.DWTP Drinking Water Treatment Plant.

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Acronym DescriptionWWTP Wastewater Treatment Plant.PTP Productive transformation program.Pueyra Program for the efficient and rational use of water.SMEs Small and medium-sized enterprises.WEEE Waste electrical and electronic equipment.RAIS Individual savings regime with solidarity.CDW Construction and demolition waste.CERs Certified emission reductions.PAS Public Accounting System.Recyproco Program of engagement with EPM suppliers and contractors.REDD+ Reducing emissions from deforestation and forest degradation.Remar Project for reconfiguration, modernization, and automation of regional substations.Retie Technical regulations for electrical installations.HR Human resources.CSR Corporate Social Responsibility.RSP La Pradera landfill.MSW Municipal solid waste.ER Environmental registry.UTR Unified transport regulations.SAIDI System Average Interruption Duration Index.SAIFI System Average Interruption Frequency Index.SCP Colombian Society of Press and Media.LDS Local Distribution System.SDMP Sanitation and Discharge Management Plans.SENA National Training Service.EMS Environmental Management System.IMS Integrated Management System.SICE Information system for monitoring government procurement.Sidap System of protected areas of Antioquia.EIS Energy Information System.SIEL Colombian Electricity Information System.Sigam Environmental Management System of Medellín.SIMAP Municipal systems of protected areas.SIN National Interconnected System.Sinemchec CHEC’s employees union.

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Acronym Description

Sinpro Industrial union of professional workers of the residential, complementary, and related public utilities.

Sintrachec CHEC’s workers union.Sintraelecol Colombia energy workers union.

Sintraemsdes Workers and employees union of public utilities, autonomous corporations, decentralizedand territorial institutions of Colombia.

MMW Monthly minimum wages.NTS National Transportation System.SOx Sulphur dioxide.SSPD Superintendency of Residential Public Utilities.PU Public utilities.RPU Residential public utilities.TSS Total suspended solids.NTS National Transmission System.RTS Regional Transmission System.SWTP Sludge water treatment plant.t Ton.t CO2e Metric tons of equivalent carbon dioxide.T&D Power transmission and distribution.t/Mm3 Tons per million cubic meters.TCF Totally chlorine free.tCO2eq Metric tons of equivalent carbon dioxide.TS Treasury securities.ICT Information and communication technology.Ticsa Tecnología Intercontinental S.A.P.I. de C.V.IET International energy transactions.NT National transmitter.t Ton.Trelec Empresa Transportista Eléctrica Centroamericana, S. A.TRM Market representative rate.UAESPNN Special Administrative Unit of the National Natural Parks System of Colombia.UdeA Universidad de Antioquia.UIG University - Industry - Government.SBU Strategic Business Unit.UFW Unaccounted-for waterSEMU Social and environmental management unit.FIAU Financial Information and Analysis Unit.IUCN International Union for Conservation of Nature.

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Acronym DescriptionUNAL Universidad Nacional de Colombia.UNE UNE EPM Telecomunicaciones S.A.UNEP United Nations Environment Programme.UNFCCC United Nations Framework Convention on Climate Change.Unigeep Grupo EPM trade union.UN-Water United Nations Office for Water.UPB Universidad Pontificia Bolivariana.UPME Mining and Energy Planning Unit.UPS Uninterruptible power supply.RUE Rational use of energy.USAID United States Agency for International Development.USD United States dollar.USTDA United States Trade and Development Agency.TU Transactions Unit (equivalent to XM in Colombia).UVA Articulated Life Unit.UVR Real Value Unit.VOC Volatile organic compounds.VU Vulnerable (likely to become endangered).WACC Weighted average cost of capital.WEC World Energy Council.WEEE Waste electrical and electronic equipment.WHOLESALE Wholesales.WOP-LAC Water Operators Partnerships in Latin America and the Caribbean.Wuf World Urban Forum.WWF World Wildlife Fund.WWTP Wastewater treatment plant.NIZ Non-interconnected zones.

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Sustainabilityreport 2019

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