Globus Project

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    ` PREFACE

    Preparing a project of this nature is an arduous

    task and I was fortunate enough to get support from alarge number o persons. I wish to express my deep

    sense of gratitude to all those who generously helped

    in successful completion of this report by sharing their

    invaluable time and knowledge.

    It is my proud and previledge to express my deep

    regards to Respected HOD Dr.Pramesh

    Gautam,Head of Department of Business

    Management , SWAMI VIVEKANAND INSTITUTE OF

    TECHNOLOGY, SAGAR for allowing me to undertake

    this project.

    I feel extremely exhilarated to have completed

    this project under the able and inspiring guidance of

    Mr. Ankur Gautam she rendered me all possible help

    me guidance while reviewing the manuscript in

    finalising the report.

    I also extend my deep regards to my teachers ,

    family members , friends and all those whose

    encouragement has infused courage in me to

    complete to work successfully.

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    Ashish Kumar Singh

    B.B.A. III SEM.

    ACKNOWLEDGEMENT

    Preparing a project of this nature is an arduous task

    and I was fortunate enough to get support from a large

    number o persons. I wish to express my deep sense of

    gratitude to all those who generously helped in successful

    completion of this report by sharing their invaluable time

    and knowledge.

    It is my proud and previledge to express my deep

    regards to Respected , Head of DepartmentDr.Pramesh

    Gautam, Department of Business Management , SWAMI

    VIVEKANAND INSTITUTE OF TECHNOLOGY SAGAR for

    allowing me to undertake this project.

    I feel extremely exhilarated to have completed this

    project under the able and inspiring guidance of He rendered

    me all possible help me guidance while reviewing the

    manuscript in finalising the report.

    I also extend my deep regards to my teachers , family

    members , friends and all those whose encouragement has

    infused courage in me to complete to work successfully.

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    CERTIFICATE

    The project report titled " A STUDY ONMARKET SHARE OF GLOBUS " been prepared byASHISH

    KUMAR SNGH BBA III Semester , under the guidance

    and supervision of Miss ANKUR GAUTAM for the partial

    fulfillment of the Degree of B.B.A.

    Signature of the Signature of the Signature of the

    Supervisor Head of the

    Department

    Examiner

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    CONTENTS

    S.No. Particulars Page No.

    Part one : Introduction

    Part two : Company Profile

    Part three : Group Companies

    Part four : Sector Synopsis

    Part five : Major Industry

    Contributors

    Part six : Retail Format

    Part seven : Company Outlets

    Part eight : Product Offerings

    Part nine : Channel of Distribution

    Part ten : Company Strategies

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    Part ten : Future Plan

    INTRODUCTION

    HISTORY

    Launched in January 1998, is part of the Rajan Raheja group. The company

    opened its first store at Indore in 1999, followed by the launch of its second

    store in Chennai (T-Nagar). Soon to follow was another store in Chennai

    located in Adyar. The flagship store was opened on 1st November 2001 in

    Mumbai, followed by a vibrant store in New Delhi. Subsequently, its stores

    were launched in Bangalore, Ghaziabad, Kanpur, Ahmedabad, Noida,

    Lucknow, Varanasi and Hyderabad.

    The sixth & seventh stores opened in Bangalore in Koramangala &

    Richmond Road respectively. The eighth store opened in Ghaziabad at

    Shipra Mall and was followed by the ninth at Kalaghoda in Mumbai; tenth in

    Thane and eleventh in Ghaziabad. The twelfth, thirteenth, fourteenth stores

    opened in Kanpur, Ahmedabad and Lucknow respectively.

    As of May 2008, has opened its 24th Store in Nagpur. Stores Pvt. Ltd. was

    formed to contribute in the revolution sweeping the retail industry. promises

    to bring about a perceptible change in the way apparel and lifestyle retailinghas been carried so far. Recently has opened its Store in Indore, Aurangabad

    and the journey continues...

    Stores Pvt Limited

    "Rahejas", Corner of Main Avenue and V.P. Road,

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    Santacruz (West), Mumbai - 400 054

    Tel: 26058731 / 32 / 33

    E-mail: [email protected]

    Web URL: www..in

    The organization has an innovative and adaptive environment. has achieved

    customer delight by presenting value products and services through

    continuous improvement. It has a team of dedicated and passionate

    employees maintained by constant training.

    has developed long lasting relationships with its business partners. It

    employs the best practices of the industry through cost analysis. It has

    brought about a veritable revolution in the retail industry through its constant

    efforts and innovation in apparels. It has been a benchmark for many

    upcoming retailers. It has brought about an important change in the industry

    and has distinguished itself from others. has acquired the best processes and

    procedures in various fields, such as Marketing & Brand Development,

    Research & Design, Human Resources, Services, Administering Policies &

    Procedures and Production & Merchandising. It has blended its resources of

    technology and people in such a way as to get a competitive advantage over

    others.

    mailto:[email protected]:[email protected]
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    Mission

    Achieve customer delight by offering quality products and services

    through a process of continuous innovation and adaptation.

    Build a dynamic team of committed and passionate employees

    through sustained learning and grooming.

    Develop mutually beneficial relationships with our business partners.

    Employ cost-effective processes and thereby create a strong

    organization.

    INFRASTRUCTURE

    Stores Pvt. Ltd. was formed to contribute to the revolution sweeping the

    Indian retail industry. promises to bring about a perceptible change in the

    way apparel and lifestyle retailing is carried out.

    Towards this end, we have brought in modern international technology and

    made heavy investments in investing and acquiring the best, tried and tested

    processes and procedures of operation.

    FUTURE

    combines state-of-the-art international information technology, the highest

    quality of human resources and sustained financial commitment to realize its

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    long term vision. We are rapidly expanding and our target is to have an

    additional 100 fashion stores by the end of 2012.

    ABOUT GLOBUS GROUP

    is an Apparel Retailing arm of Rajan Raheja Group, a group which has a

    market experience of about 3 decades, turnover of Rs. 86 billion and about

    19000 employees.

    There are more interesting fact which can add your interest in the Group as

    you came to know that this is the same group which has its hand in few very

    famous brand name in different sector like Exide batteries, Outlook

    publishing House, Prism Cement, Asianet cable Channel and many more.

    Beside this they also have stake in many famous upcoming big retailing

    projects with Big Retailer like Dairy Farm Int. as their partner.

    The Rajan Raheja Group is led by Mr. Rajan Raheja, a renowned

    businessman involved in the Real Estate Development business for over 3

    decades. The company diversified into manufacturing and financial services

    over the last two decades.

    The emphasis is on setting up focused companies, which aim to be profitable

    leaders in their respective fields with a long term outlook. All Group

    Companies are professionally managed by independent CEOs. Most of the

    Group Companies has a leading position in Market share, Technology,

    Brand, Distribution or Profitability. The Rajan Raheja Group is a

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    Strategic/Financial partner in many of the businesses where it has

    management control.

    Highlights:

    Total Turnover: Over Rs. 86 billion ($ 2.1 billion)

    Total Capital Employed: Over Rs. 57 billion ($ 1.4 billion)

    Total Employees: 19,000

    PrivilegeClub

    Welcome to Privilege Club, a place where the customer comes first and

    customer delight is a priority. At , we believe that shopping should not just

    be a pleasant experience but also a rewarding one, which is why we have the

    Privilege Club. The club is a token of appreciation to valued customers like

    you. The Privilege Club card is as much a reflection of your good taste, as it

    is a gateway to exclusive privileges.

    PRIVILEGE CARD

    A one-time purchase of Rs. 500 gives you access to the Privilege Club

    through the Temporary card. Accumulate purchases worth Rs. 2,000 in

    three months and get the most sought-after Silver Card.

    For those in a hurry, the Silver Card can also be obtained by paying a

    nominal fee of Rs. 150

    GOLD CARD

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    Make a distinctive statement with The Gold Card. You can upgrade to Gold

    Card by accumulating shopping worth Rs. 15,000 in a year and get truly

    Exclusive Benefits and Privileges.

    CARD REWARDS AND PRIVILEGES

    With Privilege Club earning rewards is simple and easy. As you accumulate

    purchases you will earn Gift Vouchers (GV)

    RENEWAL OF PRIVILEGE CLUB MEMBERSHIP

    Cumulative PurchasePurchase of goods worth

    (Rs.)

    5,000/- GV worth 100/-

    10,000/- GV worth 100/-

    15,000/- GV worth 150/-

    25,000/- GV worth 300/-

    50,000/- GV worth 650/-

    1,00,000/- GV worth 2000/-

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    CardsPurchase of goods

    worth (Rs.)

    Validity

    (Months)Automatic renewal on

    Temporary 500 3

    Upgrade to Silver Card on

    cumulative purchase of

    `2,000 in 3 months

    Silver 2,000 24Cumulative purchase of

    `10,000 in 24 months

    Silver 15,000 12Cumulative purchase of

    `15,000 in 12 months

    PRIVILEGES AT A GLANCE

    Privileges Silver Card Gold Card

    Validity at all Stores Yes Yes

    New product launch privileges Yes Yes

    Birthday Discount Yes YesExclusive shopping day for end of season sale Yes Yes

    Regular Updates: Sale & In Store Promotion Yes Yes

    Automatic membership renewal Yes Yes

    Special tie-ups* Yes Yes

    Free home delivery of altered merchandise Yes

    Reserved car parking* Yes

    Special counters* Yes

    Complimentary soft drinks* Yes

    Free card in case of loss/damage Yes

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    REMEMBER: CARD USAGE NORMS

    Validate your card by signing on the reverse as soon as it is received.

    Usage of the card indicates acceptance of terms and conditions of the

    Privilege Club Membership.

    Flash your Privilege Club card for availing of benefits at or our

    program partners.

    Privilege Club Cards are not Credit Cards and remain the property ofat all times and must be produced/ returned on request.

    All rights to ownership and usage of the Card rest with . Report loss

    of Card at our Customer Service Desk. Duplicate Cards will be issued

    at a nominal cost of 100

    Inform of any change in your address/ telephone numbers/e-mail at

    the Customer Service Desk.

    CONDITIONS

    Privilege Club membership is open to individuals above 18 years of

    age.

    In case the applicant fails to achieve the required purchases within the

    validity period, the total purchases will not be carried forward to the

    next period.

    reserved the right to refuse Privilege Club membership to any

    applicant without assigning any reason.

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    Usage of the Privilege Club Cards indicates the acceptance of all the

    terms and conditions, which are subject to revision from time to time

    by .

    Privilege Club Cards are non-transferable and can be used only by the

    member whose signature appears on the signature panel on the reverse

    of the card.

    Any employee has the right to verify members signature and to

    ascertain the identity of the member. Benefits may be refused and the

    card be taken back if a non-member is found using the card.

    reserves the right to revise the terms and conditions as well as therules and regulations of this programme without prior notice.

    Benefits available through programme partners may change from time

    to time or be withdrawn without prior intimation. will not be

    responsible for any liabilities arising from such situations or from use

    of such offers. It is advisable to check with our programme partners,

    validity of the scheme prior to participating in the same.

    reserves the right to use the Privilege Club membership data for the

    purpose of marketing or communication for enhancement of the

    programme.

    Any disputes arising under this programme are subject to Mumbai

    Jurisdiction.

    Gift Vouchers

    Make gifting simple with . Gift your near and dear ones a gift voucher,

    available in many flexible denominations. When you give someone Gift

    Vouchers you give them exactly what they want. When it comes to

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    birthdays, anniversaries and special celebrations, this is one gift that's

    guaranteed to please.

    Gift Vouchers are redeemable against any purchase made in the store. There

    is no charge/tax on purchase of gift vouchers. For instance; if you want to

    buy gift vouchers for Rs.1001, you need to tender Rs.1001 only and you can

    buy anything worth Rs.1001 from any store.

    Gift Vouchers are available in denominations of Rs.101, Rs.251, Rs.501 &

    Rs.1001. However, you can also decide on your own denomination. Just

    contact the service desk at any Stores and give the most thoughtful gift of

    all.

    Each one of us at aspires and strives for only one result - Your Delight. So

    we would like to know how we are doing.

    BRANDS

    Youth Fashion Brand

    aspires to be the iconic youth fashion brand in the country. is a completefashion brand its the apparel brand and the destination brand. Three words

    which capture the spirit of the youth vibrant, maverick and expressive. is

    exactly thatour vibrant and maverick designs are not just setting fashion

    trends but more importantly helping our customers express themselves.

    The entire fashion range comprises of apparel for men, women, kids and

    accessories at amazing prices. The range spans across usage occasions work wear, campus wear, club and lounge dressing and genres Western,

    Indian and mix-n-match. A well researched sizing

    ensures a good fit for the Indian silhouettes.

    Eye candy fashion

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    F21 is an accessible hi-fashion brand, offering high-quality apparel. F21

    the edgy fashion brand - is designed to appeal to the more experimentative

    and adventurous consumers who seek cutting edge fashion. Styling and

    fabric innovations help F21 offer high end fashion at prices which are

    affordable for the young consumers. From everyday casual occasions to

    clubwear, F21 promises consumers attention unlimited.

    The Design Hub

    The heart of our business lies in this creative workplace of our organization

    named Design Hub. It has been recently launched in July07 in Andheri-

    Mumbai and is at its early stages to becoming the leading design talent floor.

    It is the most well equipped design studio in India in current times.

    is on a mission to revolutionize fashion and become an iconic youth fashion

    brand in India. We aim at creating a deep connection with the Indian youth

    with inspiring product designs, signature store experiences and compelling

    marketing.

    will undoubtedly bring unique fashion products; spawn haute trends and

    provide powerful inspiration to its young customers to experiment further

    and make individual style statements. Energized by this mission, a dynamic

    team of passionate employees and business partners is constantly evolving

    and innovating with a view to delight the consumer.

    FASHION .BE !

    is one of the leading companies in the Indian Fashion Retail industry, one of

    the most flourishing sectors in the current Indian economic scenario. Today,

    is present in 27 locations around the country. We are committed to a long

    term vision of bringing an international shopping experience to all of urban

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    India. aims to be a company that delivers consistent value to customers and

    exceed expectations.

    Of course, we believe that this would not be possible without the hard work,

    dedication and talent of our employees. We provide our employees with

    Not just a job, but the chance to build and advance a lifelong career

    At , we are looking for professionals with high intelligence, a quest for

    knowledge and a burning desire to be amongst the best!

    STORES CHALKS OUT RS 800-CR EXPANSION PLAN

    Mumbai, Aug 27 :Fashion apparel retailing major Stores Pvt Ltd, a part of

    the $1.5 billion Rajan Raheja Group, is on an expansion mode. The company

    is planning to increase stores presence from 19 to 152 locations - spread

    across 70 cities by 2012 - on a lease model. Vice-chairman Akshay Raheja

    told FE, We are planning to invest Rs 800 crore, which will be sourced

    from debt, equity and internal accruals. We hope to grow our real estate

    space from 2 lakh sq ft to 1.6 million sq ft by 2012. Besides, we are planning

    to start online sales for our apparels by launching a new e-commerce website

    soon.

    plans to set up its fashion apparel retail stores in Ludhiana, Faridabad, Vashi

    (in Navi Mumbai), Nagpur, Vasant Kunj (in Delhi), Muradabad,

    Jamshedpur, Kolkata, Pune and Jabalpur. According to Vinay Nadkarni,

    CEO, , While the rental prices in Tier I cities is 65% of the total sales, it is

    45% less in Tier II cities and even lesser at 35% in Tier III cities. As part of

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    an emerging trend, the rental prices in these locations are expected to rise

    further and hence it is the right time to focus on Tier II and Tier III cities for

    expansion.

    Besides, Stores is planning to foray into retailing of new product categories

    such as footwear and sunglasses, which will be retailed under private label

    brand through our stores. We are currently in talks with third party

    manufacturers in order to enter into tie-ups for sourcing these products from

    them, Nadkarni added.

    The company has signed Bollywood actress Kareena Kapoor as a brand

    ambassador on a two-year contract. Raheja said, We will invest 6-7% of

    our overall sales turnover in launching new advertising campaigns. With our

    new expansion plans on the anvil, we hope to grow our topline from Rs 145

    crore as on March 2007 to Rs 1,700 crore by the 2012 end.

    partners with Tata to open Wine Outlets

    Wines has partnered with Tata's Star Bazaar to open its first store at

    Dahisar, Mumbai. As per the arrangement, selects the wines and manages

    the store too. has plans to open 75 more wine stores in the next two years.

    They launched Miazma nine months ago and is distributing those wines

    nationally.

    Spread across 300 square feet, the Dahisar store will stock almost all major

    wine and beer brands present in the country, including the company-owned

    wine brand Miazma.

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    WORKING HARD AT SOFT SELLING

    Nothing these days sells without some sort of a promotional strategy backingit. From consumer durables to perishables to services to everything, there is

    marketing promotion in some form happening all the time. With the fast

    pace of life that everyone today shakes their head at, but is still loath to

    change, the momentum of change has been steadily increasing. Every trick

    in the book is being explored, tried and tested ones as well as daring and

    innovative ones. Unlikely collaborations are experimented with, and what's

    more, found to be coming up trumps, nevertheless.

    PROMOTIONS IN THE RETAIL INDUSTRY

    In the retail industry, with the advent of large players like Shoppers' Stop

    and Pyramid earlier, and Lifestyle and more recently, the race has been to

    retain customer base. Thus loyalty programmes for members were born. And

    to keep up the enticement, new value additions are constantly sought and

    implemented.

    - adding on privileges

    The Privilege Club card, based on the concept of instant gratification has

    ensured 100% card to benefit ratio. Members are immediately rewarded for

    purchases at any of the stores, in addition to a host of other privileges such

    as exclusive tie ups, promotions and special shopping hours. offers two

    different card categories, each with it own benefits. A shopper gets a

    Privilege card on p urchase of merchandise worth over Rs. 2000/- and a

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    Gold Card Membership on purchases worth Rs. 15000/-. But these

    purchases can be spread across the first 3 months of the first purchase at .

    Benefits include invites to specially arranged events, new product launch

    privileges, like getting to check out and buy new products before anyone

    else, exclusive shopping hours like special hours during festive seasons and

    other occasions, exclusive offers on national and multinational brands and

    services available at . Discount offers and privileges at other leading outlets

    also can be availed of as part of the benefits of tie-ups.

    Some promotional offers

    A free holiday package of 2 nights and 3 days on purchase of goods

    worth Rs 5000/-

    A 4 night, 5-day free holiday package on purchase totalling Rs

    10000/- and above.

    For the above offers, where free stay extends to a couple and a child below 2

    years, 22 national and 4 international destinations are up for grabs.

    Targeting youth in a big way, has specific promos like Fashion remix, Pizza

    hut offer etc. The former, conducted recently at all retail stores in the

    country was very successful. The promotion allowed participants to join the

    grooming sessions by leading industry specialists. It also included free tips

    and vouchers from Dr. Batra's, Gold Gym, Anjali Mukherji's Health Total to

    name a few, etc. They were given expert advice on personality, hair styling,

    skin care and clothes. Fashion consultants helped them on fashion wear and

    sartorial etiquette.

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    also organises Rampage, a fashion show to showcase the chain's latest

    apparel range.

    Advertising the promotion

    Youth being the target focus, uses the Internet and website very effectively

    for all the campaigns as it has always generated a good response. also

    actively participates in promotional tie-ups with the colleges for various

    events through out the year. The mega store is also exploring the idea of

    using music channels in the near future. ' extensive use of all kinds of media

    to communicate its message effectively has included print, hoardings, radio,

    magazines and other promotional activities that are implemented from time

    to time in all the stores.

    COMPANY PROFILE

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    Globus (India) Limited, is Indias leading retailer that operates multiple retail

    formats in both the value and lifestyle segment of the Indian consumer

    market. Headquartered in Mumbai (Bombay), the company operates over 7

    million square feet of retail space, has over 1000 stores across 51 cities in

    India and employs over 25,000 people.

    The companys leading formats include Globuss, a chain of fashion outlets,

    Big Bazaar, a uniquely Indian hypermarket chain, Food Bazaar, a

    supermarket chain, blends the look, touch and feel of Indian bazaars with

    aspects of modern retail like choice, convenience and quality and Central, a

    chain of seamless destination malls. Some of its other formats include, Depot,

    Shoe Factory, Brand Factory, Blue Sky, Fashion Station, aLL, Top 10,

    mbazaar and Star and Sitara. The company also operates an online portal,

    futurebazaar.com.

    A subsidiary company, Home Solutions Retail (India) Limited, operates

    Home Town, a large-format home solutions store, Collection i, selling home

    furniture products and E-Zone focused on catering to the consumer

    electronics segment.

    Globus was recently awarded the International Retailer of the Year 2007 by

    the US-based National Retail Federation (NRF) and the Emerging Market

    Retailer of the Year 2007 at the World Retail Congress held in Barcelona.

    Globus is the flagship company of Future Group, a business group catering tothe entire Indian consumption space.

    GROUP COMPANIES

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    Future the word which signifies optimism, growth, achievement,

    strength, beauty, rewards and perfection. Future encourages us to explore

    areas yet unexplored, write rules yet unwritten; create new opportunities

    and new successes. To strive for a glorious future brings to us our strength,

    our ability to learn, unlearn and re-learn, our ability to evolve.

    Future Group is one of the countrys leading business groups present in

    retail, asset management, consumer finance, insurance, retail media, retail

    spaces and logistics. The groups flagship company, Globus (India)

    Limited operates over 7 million square feet of retail space, has over 1000

    stores across 53 cities in India and employs over 25,000 people. Some of

    its leading retail formats include, Globuss, Big Bazaar, Central, Food

    Bazaar, Home Town, eZone, Depot, Future Money and online retail

    format, futurebazaar.com.

    Future Group companies includes, Future Capital Holdings, Future

    Generali India Indus League Clothing and Galaxy Entertainment that

    manages Sports Bar, Brew Bar and Bowling Co. Future Capital Holdings,

    the groups financial arm, focuses on asset management and consumer

    credit. It manages assets worth over $1 billion that are being invested in

    developing retail real estate and consumer-related brands and hotels.

    The groups joint venture partners include Italian insurance major,

    Generali, French retailer ETAM group, US-based stationary productsretailer, Staples Inc and UK-based Lee Cooper and India-based

    Talwalkars, Blue Food and liberty shoes.

    BOARD OF DIRECTOR

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    Mr. Kishore Biyani Mr. S Doreswamy

    Managing director Director

    Mr. Gopikishan Biyani Mr. Darlie Koshy

    Wholetime Director Director

    Mr. Rakesh Biyani Mr. Anil Harish

    Wholetime Director Director

    Mr. Shailesh Haribhakti Ms. Anju Podda

    Director Director

    Ms. Bala Deshpande Mr. Ved Prakash Arya

    Director Director

    FOUNDER: Mr. Kishore Biyani

    GROWTH OF ORGANISED IN INDIA

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    The total retail sector in India is estimated at around USD 320 billion.

    Estimated organized retail in India to reach 12% to 13% of the total retailmarket by 2010 with sales of Rs 1700-1800 billion.

    According to this years Global Retail Development Index India is

    positioned as the leading destination for retail investment. This followed

    from the saturation in western retail markets and we find big westernretailers like Wal-mart and Tesco entering into Indian market. Indias

    retail industry accounts for 10 percent of its GDP and 8 percent of the

    employment to reach $17 billion by 2010. There are about 300 new

    malls, 1,500 supermarkets and 325 departmental stores being built in the

    cities very soon.

    In organized retailing will grow faster than unorganized sector and thegrowth speed will be responsible for its high market share, which is

    expected to be $ 17 billion by 2010-11.The organized sector is expected

    to grow faster than GDP growth in next few years driven by favorable

    demographic patterns, changing lifestyles, and strong income growth.

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    This organized retail sector mix includes supermarkets, hypermarkets

    discounted stores and specialty stores, departmental stores. For example,

    Spencer network has 69 stores, which includes seven Spencer

    hypermarkets, three Spencer super markets and 49 Spencer .

    Break up of consumers expenditure in organized retail

    Percentage of Organized Retail

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    USA - 85%

    Taiwan - 81%

    Malaysia - 55%

    Thailand - 40%

    Brazil - 36%

    Indonesia - 30%

    Poland - 20%

    China - 20%

    MAJOR INDUSTRY CONTRIBUTORS

    Name US $ Million

    Future Group (Globus) 444

    Shoppers Stop 133

    Landmark (Lifestyle) 80

    Trent 53

    Subhiksha 44

    Vishal Mega Mart 25

    India is witnessing an unprecedented consumption boom. The economy is

    growing between 7 and 9 percent and the resulting improvements in

    income dynamics along with factors like favorable demographics and

    spending patterns are driving the consumption demand.

    Indian Retail Industry is ranked among the ten largest retail markets in

    the world. The attitudinal shift of the Indian consumer in terms of

    "Choice Preference", "Value for Money" and the emergence of organized

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    retail formats have transformed the face of Retailing in India. The Indian

    retail industry is currently estimated to be a US$ 200 billion industry and

    organized Retailing comprises of 3 per cent (or) US$6.4 Billion of the

    retail industry. With a growth over 20 percent per annum over the last 5

    years, organized retailing is projected to reach US$ 23 Billion by 2010.

    The Indian retail industry though predominantly fragmented through the

    owner -run " Mom and Pop outlets" has been witnessing the emergence

    of a few medium sized Indian Retail chains, namely Globus, RPG Retail,

    Shoppers Stop, Westside (Tata Group) and Lifestyle International.

    Given the attractiveness of the Indian retail sector, foreign retailers like

    Wal-Mart, Carrefour SA( Europe's largest retailer) and Tesco Plc( the

    UK's largest retailer) were keen to enter this growing market, despite the

    Indian retail sector being closed to foreign direct investment (FDI). In

    February 2006, the Indian Government had announced its decision to

    allow FDI of upto 51% in single brand retailing. Wal-Mart had said that

    India is high on its priority and that it is closely monitoring the

    Government's policy on FDI in the retail sector.

    In the last few years, Indians have gone through a dramatic

    transformation in lifestyle by moving from traditional spending on food,

    groceries and clothing to lifestyle categories that deliver better quality

    and taste. Modern retailing satisfies rising demand for such goods and

    services with many players entering the bandwagon in an attempt to tap

    greater opportunities. According to the 'Global Retail Development Index

    (GRDI) 2006' by the management consulting firm 'A.T. Kearney', India

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    has retained it's topmost position in the annual study of retail investment

    attractiveness among 30 emerging markets.

    .The Domestic competitors of Globus in 2005:

    RETAILER REVENUES

    (Rs.bn)

    TOTAL FLOORSPACE (lakh sq ft)

    TOTAL NO. OFOUTLETS

    2003-04

    2004-05

    2003-04

    2004-05

    (estimated)

    2003-04

    2004-05

    (estimated)

    Globus

    RPG

    Shoppersstop

    Lifestyle

    Westside

    Ebony

    Piramyd

    6.50 13.00 11.0 30.0 31 74

    5.45 8.00 5.2 7.5 110 130-134

    4.04 5.45 6.3 8.5 13 40

    2.30 3.10 3.2 3.2 7 0

    1.20 N.A. 2.3 3.3 14 18/19

    0.85 1.00 1.7 2.4 8 12

    0.72 1.40 1.3 5.0 3 7/8

    N.A. N.A. 1.5 6.0

    (next3years)

    7 14/15

    (next3years)

    Globuss Retail India Limited, which operates Globuss superstores, has

    around 14 Globus Family Stores and 10 Globus `Shoppes' across the

    country. In addition, they also run 4 hypermarkets under the `Big Bazaar'

    brand. Since the opening of their first store in 1997, in terms of financial

    size, Globus has already raced to the front to become the country's largest

    public limited retail giant with a turnover of US$ 87 million. They have

    managed to do so, among other strategies, by keeping costs down. Their

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    policy of buying directly from manufacturers (to eliminate the middleman),

    cash purchases (to get a cash discount) and optimum stock management has

    helped them to pass on the benefits to the customers that work well in this

    price sensitive market. Their future plans, to become a US$ 217 million

    super retailer by 2005, include setting up eight new Big Bazaars

    (hypermarkets), four new Globus stores, three independent food stores and a

    mall in Bangalore

    RPG Group: According to the above-mentioned survey, the most

    enthusiastic player in organized retail in India is the Goenka group's RPG

    Enterprises. RPGs retail empire is one of the largest in India, having more

    than a 100 stores that includes Food World - an alliance with Dairy Farm

    International of the Jardine Matheson Group; Music World - a 50:50 joint

    venture with Dairy Farm International, Health & Glow (cosmetics, health

    products and medicines) and Giant (hypermarkets). Primarily based in south

    India, the turnover of RPGs retail empire is around US$ 98 million and

    accounts for nine percent of the group's turnover.

    Landmark Group: Owned by the $600 million Landmark Group, which

    operates 170 stores worldwide, Lifestyle forayed into the Indian retail

    market in 1998. Lifestyle India achieved a turnover of US$ 29 million in

    2002-03 with five stores in operation. One of the primary reasons for their

    success in India has been their experience in running retail chains overseas.

    Their strategic decision to set up everything under one roof versus setting upseparate stores in different segments has stood them in good stead. Another

    advantage they have is that Lifestyle has developed its own in-house label,

    which comprises 11 percent of total merchandise. In addition, its parent

    company does bulk purchases of commodities that are sold at these stores so

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    that the products can be sold at a cheaper rate. Lifestyle plans to open six

    more stores aiming to offer around 500,000 square feet of shopping space by

    next year and to achieve a turnover of US$ 50 million in 2003-04. Globus

    and Lifestyle are considered to be the powerhouses of retail in India.

    According to industry sources, in the next 12 to 18 months, both these

    superstores will offer two million square feet of retail space between them.

    K. Raheja Group: The K Raheja promoted Shoppers' Stop, credited with

    starting the retail revolution in India, is said to be the leader in department

    store format. At present, Shoppers' Stop has 10 stores across India. Shoppers'

    Stop also runs the 13 stores of the bookstore chain `Crossword' which it

    acquired two years ago. The future plans of this chain, having a turnover of

    US$ 66 million, are to open 24 more Shoppers' Stop Stores in the next two

    years and 12 more Crossword stores by the end of this year. A unique

    feature of Shoppers' Stop operations is that their private labels such as Stop,

    Kasish, Life and Carrot contribute 20 percent to its turnover.

    Tata Group: The US$ 9.7 billion Tata Group's retail arm Trent runs the

    Westside chain of stores. Trent has already established 11 Westside

    departmental stores measuring 20,000 square feet each, in Mumbai,

    Bangalore, Hyderabad, Chennai, Pune, New Delhi, Kolkata, Nagpur and

    Ahmedabad. The company hopes to expand rapidly with similar format

    stores that offer a balance between style and price retailing. Future plans

    include establishing the Westside brand in all large towns with a populationof over 100,000. Trent is also planning to venture into food and grocery

    retailing through a chain of hypermarkets. Group company Tata Coffee,

    which holds over 32 percent in Barista Coffee Company, has targeted 160

    espresso bars in India and abroad in the recent future. Some of the other

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    well-known names in the Indian retail arena are ITC Lifestyle, , Nilgiris,

    Caf Coffee Day, Quickys, Amorettos, Bata, Super Sabka Bazaar, and

    Subhiksha etc.

    GLOBUS OUTLETS

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    As on 30th june , 2006,the total number of Globus stores stood at 21 ,

    with 9 stores opening during the year under review .

    These are as follows-

    City mall-Ahmedabad 20000sq. ft

    Sigma hall-Bangalore 20000sq. ft

    Borivali-Mumbai 30000sq. ft

    Sahara mall-Luck now 20000sq. ft

    Kalani mall-Indore 20000sq. ft

    Runwal mulund-Mumbai 19500sq. ft

    Cross river mall-Shahdara 25000sq. ft

    Cinepux mall-Mangalore 23550sq. ft

    Rajkot 18000sq. ft

    PRODUCT OFFERINGS

    Globus is positioned as an entire family store and it deals in mens wear,

    ladies wear and kids wear. It mainly focuses on its Private label program

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    me because the share of private label has increased over the previous year

    and stands at nearly 75%. Below are some of the companys private labels:

    MENS WEAR

    John Miller

    JM Sports

    Bare Denim

    Rig

    Ajile

    Lombard

    T-2000

    Bare Leisure

    LADIES WEAR

    Honey

    Akkriti

    Annabelle

    Mix & Match

    Ajile

    Rig

    KIDS WEAR

    Chalk

    Bare 7214

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    ACCESSORIES

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    PROMOTIONAL STRATEGIES

    1. Green Card is passport to a whole new world of exclusive benefits and

    privileges.

    Instant discounts* for every time you shop at Globuss.

    Exclusive shopping days to get hold of latest merchandise.

    Regular updates on collections and promos via catalogues, sms and

    email.

    2. Globus continued to be the title sponsor for femina miss India 07 peagent

    3. The companys flagship format, Globuss went in for an exiting makeover

    during the year under review, the highlight being the signing up of style

    icons BIPASHA BASU & ZAYED KHAN as its brand ambassadors.

    PRICING STRATEGY

    -The largest player in the organized retail Globus came-up with 1500 -2000

    sq ft no-frills KB fair Price shops in this year. They propose to provide

    branded products at 10% less than the Mrp and 20% off on the local brands,

    which is similar to what has been carried out in Big bazaar.

    Keeping costs down is clearly the cornerstone of policy at both chains.

    Globus chief Biyani ensures cheaper prices by keeping watch at every step.

    Says Biyani: "We do three things -- buy directly from the manufacturers so

    that the middle man is eliminated. We buy in cash and get a cash discount,

    and manage our stocks turns so that we don't have money stuck up. The

    benefits are passed on to the customers.

    http://www.pantaloon.com/http://www.indiaretailbiz.com/blog/2007/08/10/biyani-announces-entry-into-small-format-last-mile-neighbourhood-retail-space-plans-to-se-up-1500-fair-price-shops-in-two-years/http://www.pantaloon.com/http://www.indiaretailbiz.com/blog/2007/08/10/biyani-announces-entry-into-small-format-last-mile-neighbourhood-retail-space-plans-to-se-up-1500-fair-price-shops-in-two-years/
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    Cash discounts (for buying goods upfront in cash) on the other hand could

    range from 2 per cent to 10 per cent. And the company pushes for a stock

    turn of 40-50 times a year for its food items, and once a month for ready to

    wear.

    Backward integration is the name of the game in Globus stores -- and they

    help to keep costs down dramatically. Almost 70 per cent of the ready-to-

    wear products in the store are manufactured by the group's own garment

    units. As a result it is able to offer prices in ready-to-wear that are virtually

    30 per cent cheaper than competitors. They increase there margins by

    pushing their own in-house labels.

    POSITIONING STRATEGY

    The first Globuss was opened in Gariahat in 1997. Over the years, it has

    undergone several transitions. When it was first launched, this store mostly

    sold external brands. Gradually, it started retailing a mix of external brands

    while at the same time introduced its own private brands. Initially

    positioned as a family store, it finally veered towards becoming a fashion

    store with and emphasis on youths and clear focus on FRESH

    FASHION. .

    Globus is in revamp mode. Changing its positioning from a family-

    oriented store to a fashion store, Globus stores are being re launched on the

    `youth' platform. Sporting a new baseline, Globus will now carry the

    `Fresh Fashion' statement across its 12 stores. India is a young country

    compared to the others and we wanted our brand to get associated with this

    emerging target audience. This is the first time that we are re launching our

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    stores targeting youth and even women, since they are the ones defining

    most purchasing decisions.

    FUTURE PLANS

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    1 The country's largest retailer, Globus, is cooking up plans to significantly

    increase its presence in the rapidly growing domestic food industry. The

    retailer is also working towards getting closer to the Indian homemaker by

    offerings in store which will take away the negative labour back home with a

    range of products in a` live kitchens' format, including home style gravies,

    dals, cooked rice.

    2 GLOBUS is increasing number of FOOD BAZAAR outlet from 40 to150

    3 Globus to raise funds; plans IPO of Future Capital finance unit

    Leading Indian retailer Globus India Ltd has announced that it would sell

    shares and warrants to investors and founders of the company to raise over

    $300 million and also sell 10% of Future Capital Holdings.

    4. Diversifying its retailing initiatives, the Rs 650-crore Globus (India) is

    planning to start its own company parlors at its Big Bazaar outlets.

    5 GLOBUS announced its plans to form a joint venture with ITALY based

    GENERALI group to tap insurance sector

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    BIBLIOGRAPHY

    BOOKS AND MAGAZINES

    Essentials of Marketing Reddy and Appaniah

    Marketing Management Phillip Kotler

    India Today

    Business World and Money Regulator.

    News Papers

    The Times of India

    The Economic Times

    The Business Standards

    INTERNET

    www.google .com

    www.icicilombard.c.com

    For any query please contact [email protected]